Type Master Index LI System ID

Chapter Title N/A 1 285578

TLO 1.1.1.0 1.1.0 497
ELO 1.1.1.1 1.1.1 1349
ELO 1.1.1.2 1.1.2 1350
ELO 1.1.1.3 1.1.3 1351
TLO 1.1.2.0 1.2.0 498
ELO 1.1.2.1 1.2.1 1352
ELO 1.1.2.2 1.2.2 1353
TLO 1.1.3.0 1.3.0 499
ELO 1.1.3.1 1.3.1 1354
ELO 1.1.3.2 1.3.2 1355
Chapter/Section/Topic Titles %
Coverage
Chapter 1: Describe a network and how it works.
Explain the concept of network communication. 35
Explain what a network is.
Describe network data.
Explain the network transmission speed and capacity.
Explain the roles of devices in a network. 25
Explain the roles of clients and servers in a network.
Explain the roles of network infrastructure devices.
Build a functioning network. 40
Build a peer-to-peer network.
Test a simple routed network.
 Type Master Index LI System ID

Chapter Title N/A 2 285579

TLO 2.1.1.0 2.1.0 500
ELO 2.1.1.1 2.1.1 1356

ELO 2.1.1.2 2.1.2 1357

TLO 2.1.2.0 2.2.0 501
ELO 2.1.2.1 2.2.1 1361
TLO 2.1.3.0 2.3.0 502
ELO 2.1.3.1 2.3.1 1358
ELO 2.1.3.2 2.3.2 1359
ELO 2.1.3.3 2.3.3 1360
ELO 2.1.3.4 2.3.4 58
Chapter/Section/Topic Titles %
Coverage
Chapter 2: Networks in Our Daily Lives
Explain the basic requirements for getting online. 35
Describe the different types of networks used by cell phones and mobile
devices.
Describe the requirements for host connectivity.
Explain the importance of network representations. 30
Explain the importance of network documentation.
Build an Ethernet cable. 35
Describe common types of network cables.
Describe Ethernet twisted-pair cables.
Describe other types of network cabling.
Build a UTP cable used in Ethernet networks.
 Type Master Index LI System ID

Chapter Title N/A 3 285580

TLO 3.1.1.0 3.1.0 503

ELO 3.1.1.1 3.1.1 1362

ELO 3.1.1.2 3.1.2 1363
ELO 3.1.1.3 3.1.3 1364
TLO 3.1.2.0 3.2.0 504
ELO 3.1.2.1 3.2.1 909
ELO 3.1.2.2 3.2.2 1365

TLO 3.1.3.0 3.3.0 505

ELO 3.1.3.1 3.3.1 1366
ELO 3.1.3.2 3.3.2 1367
ELO 3.1.3.3 3.3.3 1368
TLO 3.1.4.0 3.4.0 506
ELO 3.1.4.1 3.4.1 1369
ELO 3.1.4.2 3.4.2 1370
ELO 3.1.4.3 3.4.3 1371
ELO 3.1.4.4 3.4.4 1372
TLO 3.1.5.0 3.5.0 507
ELO 3.1.5.1 3.5.1 1374
ELO 3.1.5.2 3.5.2 1375
Chapter/Section/Topic Titles %
Coverage
Chapter 3: Communicating on a Local Network
Explain the importance of standards and protocols in network 23
communications.
Describe network communication protocols.
Describe network communication standards.
Describe models of network communication.
Explain how protocol model layers represent network functionality. 20
Compare the OSI and TCP/IP models.
Explain the OSI model Layer 1 and Layer 2 functions in an Ethernet network.

Explain how communication occurs on Ethernet networks. 25

Explain the process of encapsulation and Ethernet framing.
Explain the need for hierarchical network designs.
Compare physical and logical addresses.
Explain why routers and switches are important in a network. 20
Explain the function at each layer of the 3-layer network design model.
Explain how to improve network communication at the access layer.
Explain why it is important to contain broadcasts within a network.
Explain the need for routing.
Configure devices on a LAN. 12
Explain how routers use tables.
Configure network hosts for LAN connectivity.
 Type Master Index LI System ID

Chapter Title N/A 4 285581

TLO 4.1.1.0 4.1.0 508
ELO 4.1.1.1 4.1.1 1376
ELO 4.1.1.2 4.1.2 1377
ELO 4.1.1.3 4.1.3 1378
ELO 4.1.1.4 4.1.4 1379
TLO 4.1.2.0 4.2.0 509
ELO 4.1.2.1 4.2.1 1380
ELO 4.1.2.3 4.2.2 1381
ELO 4.1.2.2 4.2.3 75
TLO 4.1.3.0 4.3.0 16
ELO 4.1.3.1 4.3.1 1382
ELO 4.1.3.2 4.3.2 1383
ELO 4.1.3.3 4.3.3 1384
TLO 4.1.4.0 4.4.0 510
ELO 4.1.4.1 4.4.1 1385
ELO 4.1.4.2 4.4.2 1386
ELO 4.1.4.3 4.4.3 1387
TLO 4.1.5.0 4.5.0 511
ELO 4.1.5.1 4.5.1 1388
ELO 4.1.5.2 4.5.2 1389
Chapter/Section/Topic Titles %
Coverage
Chapter 4: Network Addressing
Explain the features of an IPv4 address. 25
Explain the purpose of an IPv4 address.
Explain the representation of an IP address.
Explain the structure of an IPv4 address.
Explain how IPv4 addresses and subnets are used together.
Explain the features of the different types of IPv4 addresses. 15
Describe the different IPv4 address classes.
Describe the public and private IPv4 address ranges.
Compare unicast, multicast and broadcast IPv4 addresses.
Configure a DHCP server. 20
Compare static and dynamic IPv4 addressing.
Describe DHCP servers.
Configure a DHCP server to dynamically assign IPv4 addresses.
Explain the need for public and private addressing. 20
Describe network boundaries.
Describe local and remote networks.
Explain the purpose of Network Address Translation in small networks.
Explain the need for IPv6. 20
Describe IPv6.
Compare IPv6 and IPv4.
 Type Master Index LI System ID

Chapter Title N/A 5 285582

TLO 5.1.1.0 5.1.0 512
ELO 5.1.1.2 5.1.1 1443
ELO 5.1.1.1 5.1.2 1390
TLO 5.1.2.0 5.2.0 27
ELO 5.1.2.3 5.2.1 1391
ELO 5.1.2.4 5.2.2 1392
TLO 5.1.3.0 5.3.0 513
ELO 5.1.3.1 5.3.1 1393
ELO 5.1.3.2 5.3.2 1394
ELO 5.1.3.3 5.3.3 1395
ELO 5.1.3.4 5.3.4 1396
ELO 5.1.3.5 5.3.5 1397
Chapter/Section/Topic Titles %
Coverage
Chapter 5: Providing Network Services
Explain how clients access Internet services. 20
Explain client and server interaction.
Describe common Internet services.
Explain how transport layer protocols support network functionality. 40
Explain how transport layer protocols support network communication.
Compare TCP and UDP transport layer functions.
Explain the function of common Internet client/server applications. 40
Describe DNS.
Describe HTTP and HTML.
Describe FTP.
Describe Telnet and SSH.
Describe email protocols.
 Type Master Index LI System ID

Chapter Title N/A 6 285583

TLO 6.1.1.0 6.1.0 514
ELO 6.1.1.1 6.1.1 1174
ELO 6.1.1.2 6.1.2 1398
TLO 6.1.2.0 6.2.0 515
ELO 6.1.2.1 6.2.1 1399
ELO 6.1.2.2 6.2.2 1400
TLO 6.1.3.0 6.3.0 516
ELO 6.1.3.1 6.3.1 1206
TLO 6.1.4.0 6.4.0 517
ELO 6.1.4.1 6.4.1 1401
ELO 6.1.4.2 6.4.2 1402
TLO 6.1.5.0 6.5.0 518
ELO 6.1.5.4 6.5.1 1442
ELO 6.1.5.1 6.5.2 1403
ELO 6.1.5.2 6.5.3 1404
ELO 6.1.5.3 6.5.4 1405
TLO 6.1.6.0 6.6.0 519

ELO 6.1.6.1 6.6.1 1406

ELO 6.1.6.2 6.6.2 1407
Chapter/Section/Topic Titles %
Coverage
Chapter 6: Building a Home Network
Compare different types of network connections. 20
Describe the components required to build a home network
Describe wired and wireless network technologies.
Explain how Wi-Fi functions. 20
Describe Wi-Fi.
Describe Wi-Fi traffic.
Connect wireless PC clients to a wireless router. 15
Configure a wireless LAN device.
Compare the options available for connecting to the ISP. 15
Describe a connection to an ISP.
Describe ISP connectivity options.
Configure a wireless LAN device to protect data and the network. 30
Describe basic ways to address wireless security vulnerabilities.
Configure user authentication.
Configure encryption on a wireless router.
Describe security planning.
Explain how to configure mobile devices to use various wireless 0
technologies.
Explain how to configure mobile devices to use Wi-FI.
Describe the wireless settings available on mobile devices.
 Type Master Index LI System ID

Chapter Title N/A 7 285584

TLO 7.1.2.0 7.1.0 343
ELO 7.1.2.1 7.1.1 959
ELO 7.1.2.2 7.1.2 1408
ELO 7.1.2.3 7.1.3 1409
TLO 7.1.1.0 7.2.0 520
ELO 7.1.1.1 7.2.1 1410
ELO 7.1.1.2 7.2.2 1411
TLO 7.1.3.0 7.3.0 521
ELO 7.1.3.3 7.3.1 1441

ELO 7.1.3.1 7.3.2 1412

ELO 7.1.3.2 7.3.3 1413

TLO 7.1.4.0 7.4.0 522
ELO 7.1.4.1 7.4.1 1414
ELO 7.1.4.2 7.4.2 1415
Chapter/Section/Topic Titles %
Coverage
Chapter 7: Network Security
Explain network security threats. 30
Describe different types of security threats.
Describe social engineering attacks.
Describe various types of malicious software
Explain other types of network security threats. 20
Describe denial of service and brute force attacks.
Describe other types of malware.
Explain how software tools can mitigate network security threats. 25
Explain how security tools and software updates mitigate network security
threats.
Explain how anti-virus software mitigates data loss and service disruptions.

Explain how spyware can be removed.

Configure a firewall to control network traffic. 25
Explain how firewalls permit or deny network traffic.
Configure firewall settings.
 Type Master Index LI System ID

Chapter Title N/A 8 285585

TLO 8.1.1.0 8.1.0 523
ELO 8.1.1.1 8.1.1 1416
ELO 8.1.1.2 8.1.2 1417
TLO 8.1.2.0 8.2.0 524
ELO 8.1.2.1 8.2.1 1419
ELO 8.1.2.2 8.2.2 1420
TLO 8.1.3.0 8.3.0 525
ELO 8.1.3.1 8.3.1 1421
ELO 8.1.3.2 8.3.2 1422
TLO 8.1.4.0 8.4.0 526
ELO 8.1.4.2 8.4.1 1425
TLO 8.1.5.0 8.5.0 527
ELO 8.1.5.5 8.5.1 222
ELO 8.1.5.3 8.5.2 106
ELO 8.1.5.2 8.5.3 1427
ELO 8.1.5.4 8.5.4 1428
Chapter/Section/Topic Titles %
Coverage
Chapter 8: Configuring Cisco Devices
Explain the basic features of Cisco LAN switches. 20
Describe LAN switches.
Describe the Cisco LAN switch start up process.
Explain the features of a Cisco small business router. 20
Describe Cisco small business routers.
Explain how to access a router in order to configure it.
Explain how to use the Cisco IOS. 25
Describe the Cisco device boot process.
Explain how to navigate the Cisco IOS modes.
Use common show commands to view device status. 19
Use show commands to monitor device operations.
Build a switch and router network. 16
Configure initial settings on a Cisco switch.
Configure initial settings on a Cisco IOS router.
Configure devices for secure remote management.
Build a network that includes a switch and router.
 Type Master Index LI System ID

Chapter Title N/A 9 285586

TLO 9.1.1.0 9.1.0 528

ELO 9.1.1.1 9.1.1 1429

ELO 9.1.1.2 9.1.2 1430

TLO 9.1.2.0 9.2.0 529
ELO 9.1.2.1 9.2.1 1432
ELO 9.1.2.2 9.2.2 1433
ELO 9.1.2.3 9.2.3 1434
ELO 9.1.2.4 9.2.4 1435
TLO 9.1.3.0 9.3.0 530
ELO 9.1.3.1 9.3.1 1436
ELO 9.1.3.2 9.3.2 1437
ELO 9.1.3.3 9.3.3 1438
TLO 9.1.4.0 9.4.0 531
ELO 9.1.4.1 9.4.1 1439

ELO 9.1.4.2 9.4.2 1440

Chapter/Section/Topic Titles %
Coverage
Chapter 9: Testing and Troubleshooting
Explain the steps to take when a new configuration does not work as 25
expected.
Explain how to use a troubleshooting approach to solve network problems.

Describe some of the approaches used to troubleshoot networks.

Troubleshoot network problems with common network utilities. 30
Describe the process of detecting physical layer problems.
Troubleshoot a network problem with the ipconfig command.
Troubleshoot a network problem with the ping command.
Troubleshoot using network utilities.
Troubleshoot a network connectivity problem. 30
Troubleshoot a network cabling problem.
Troubleshoot a wireless network problem.
Explain common Internet connectivity problems.
Explain how to work with customer support. 15
Explain how to use outside sources and Internet resources for
troubleshooting.
Explain how to document network connectivity problems.
Type Master Index LI System ID
CS 1.1.0.0 1.0 7402

TLO 1.1.1.0 1.1.0 497

TLO 1.1.2.0 1.2.0 498
TLO 1.1.3.0 1.3.0 499
CS 2.1.0.0 2.0 7414
TLO 2.1.1.0 2.1.0 500
TLO 2.1.2.0 2.2.0 501
TLO 2.1.3.0 2.3.0 502
CS 3.1.0.0 3.0 7425
TLO 3.1.1.0 3.1.0 503

TLO 3.1.2.0 3.2.0 504

TLO 3.1.3.0 3.3.0 505
TLO 3.1.4.0 3.4.0 506
TLO 3.1.5.0 3.5.0 507
CS 4.1.0.0 4.0 7447
TLO 4.1.1.0 4.1.0 508
TLO 4.1.2.0 4.2.0 509
TLO 4.1.3.0 4.3.0 16
TLO 4.1.4.0 4.4.0 510
TLO 4.1.5.0 4.5.0 511
CS 5.1.0.0 5.0 7469

TLO 5.1.1.0 5.1.0 512

TLO 5.1.2.0 5.2.0 27
TLO 5.1.3.0 5.3.0 513
CS 6.1.0.0 6.0 7491

TLO 6.1.1.0 6.1.0 514

TLO 6.1.2.0 6.2.0 515
TLO 6.1.3.0 6.3.0 516
TLO 6.1.4.0 6.4.0 517
TLO 6.1.5.0 6.5.0 518
TLO 6.1.6.0 6.6.0 519

CS 7.1.0.0 7.0 7512

TLO 7.1.2.0 7.1.0 343
TLO 7.1.1.0 7.2.0 520
TLO 7.1.3.0 7.3.0 521
TLO 7.1.4.0 7.4.0 522
CS 8.1.0.0 8.0 7534
TLO 8.1.1.0 8.1.0 523
TLO 8.1.2.0 8.2.0 524
TLO 8.1.3.0 8.3.0 525
TLO 8.1.4.0 8.4.0 526
TLO 8.1.5.0 8.5.0 527
CS 9.1.0.0 9.0 7559

TLO 9.1.1.0 9.1.0 528

TLO 9.1.2.0 9.2.0 529

TLO 9.1.3.0 9.3.0 530
TLO 9.1.4.0 9.4.0 531
Chapter/Section/Topic Titles Items
Explain how end-user devices and local networks interact with the global 10
Internet.
Explain the concept of network communication.
Explain the roles of devices in a network.
Build a functioning network.
Explain the requirements for network connectivity. 9
Explain the basic requirements for getting online.
Explain the importance of network representations.
Build an Ethernet cable.
Build a small network using an integrated network router. 9
Explain the importance of standards and protocols in network
communications.
Explain how protocol model layers represent network functionality.
Explain how communication occurs on Ethernet networks.
Explain why routers and switches are important in a network.
Configure devices on a LAN.
Explain the importance of IP addressing. 15
Explain the features of an IPv4 address.
Explain the features of the different types of IPv4 addresses.
Configure a DHCP server.
Explain the need for public and private addressing.
Explain the need for IPv6.
Explain how the protocols of the TCP/IP suite enable network 10
communication.
Explain how clients access Internet services.
Explain how transport layer protocols support network functionality.
Explain the function of common Internet client/server applications.
Configure an integrated wireless router and wireless clients to connect 12
securely to the Internet.
Compare different types of network connections.
Explain how Wi-Fi functions.
Connect wireless PC clients to a wireless router.
Compare the options available for connecting to the ISP.
Configure a wireless LAN device to protect data and the network.
Explain how to configure mobile devices to use various wireless
technologies.
Configure basic network security. 15
Explain network security threats.
Explain other types of network security threats.
Explain how software tools can mitigate network security threats.
Configure a firewall to control network traffic.
Build a simple computer network using Cisco devices. 10
Explain the basic features of Cisco LAN switches.
Explain the features of a Cisco small business router.
Explain how to use the Cisco IOS.
Use common show commands to view device status.
Build a switch and router network.
Troubleshoot common network issues found in home and small business 10
networks.
Explain the steps to take when a new configuration does not work as
expected.
Troubleshoot network problems with common network utilities.
Troubleshoot a network connectivity problem.
Explain how to work with customer support.

100