Dear Resident,

A very warm welcome to Uptown!

It is our privilege and a great pleasure to have you at Uptown, and we hope you enjoy the
experience of making your home here. We sincerely hope that your move here with us
marks the beginning of a long and rewarding stay at Uptown.

As you are aware, in condominium living, you and your neighbors jointly own all the
facilities and common areas. As a privileged resident, you have the right to the complete
enjoyment of all the benefits of condominium living. Along with that, you also owe the
responsibility to your fellow residents for maintaining a harmonious community
environment. We share in the many advantages of condominium living; we also must share
in the common problems that might arise from time to time. Therefore, we seek your
cooperation in minimizing these problems and that each of you, and members of your
family, abide by the policies, rules and guidelines as set forth in this handbook. Please notify
the management company of any violations of these policies, rules or guidelines so that
proper action can be taken. Some of the most referenced current policies, rules and
guidelines are included in these Guidelines for Residents.

Once again wishing you and your family a very warm welcome to Uptown!

Best Regards,

Nitya Mohan

Head- Resident Services

Guidelines during Stay at Uptown

• What Constitutes As Renovation Works?

• Demolition of walls, hacking of floors or walls, alteration to any electrical, plumbing,
sanitary fittings, air-conditioning systems and installation of plaster/RCC ceilings.
• Any form of brick laying, concreting or plastering works.
• Installation of kitchens, wardrobes and other decorative major woodworks within the
apartment.
• Erection of new walls and installation of new tiling on floors or walls.
• Any work that causes excessive noise, generates construction debris, and requires
transportation of raw building materials or the removal of construction debris via the lift.
• Any work that can potentially cause damage to common property such as the lift, door,
walls and floor surfaces in common areas.
• Any work that requires the shooting of concrete nails into walls or slabs to support new
installation of any kind.

• Renovation Works Application Form

Pursuant to Uptown Apartment Buyers Agreement, proprietors/purchasers or residents who
intend to carry out any alteration or renovation works to their apartment unit must inform the
Estate Manager and fill in a Renovation Works Application Form Annexure 5, and provide the
following information as applicable:

• Architectural plan showing the proposed alterations/renovations versus existing as-built

approved building plan.
• Electrical and/or LV plan showing the proposed alterations to existing as-built approved
circuits.
• Plumbing plan showing the proposed alterations to existing as-built approved systems.
• Air-conditioning plans showing the proposed alterations to existing as-built approved
systems.
• Water proofing systems to be applied where the alterations/renovations affect the existing
water proofing system already installed in the apartment.
• Exact positions where setting of concrete nails may be required.
• Name and contact information of consultants or designers and contractors and/or
suppliers involved with the proposed works or installations.
• Date of intended commencement of such works and the exact time frame promised by the
contractors for the completion of such works.
The complete Renovation Works Application Form Annexure 5 must be submitted to the Estate
Manager, who will review the information to ensure that no serious problems will arise out of
the proposed works.

Residents can go ahead with the proposed renovation works only after obtaining a written
consent from the Estate Manager.
• Guidelines and Procedures for Alteration/Renovation Works
• Residents must adhere strictly to the terms of Uptown Apartment Buyers Agreement and
policies covering the issues on renovation deposit, renovation limits, excessive noise and
conduct of contractors, security checks, security passes, packing and carrying materials and
working hours.
• Residents need to deposit a non-refundable amount of Rs. 15,000 to the Estate
Management Office for the canvas protection of the service goods lift and for laying of
plywood sheets on the floor of the lift lobby leading from the goods lift to the main
entrance of the apartment undergoing the renovation works.
• Residents need to deposit a refundable amount of Rs. 25,000 for renovation to the Estate
Management Office as a guarantee that all existing house rules and regulations will be
respected by the parties engaged in the alteration/renovation works. Any damage caused
to common property, building services, furniture, decorations, plant and equipment must
be repaired or replaced to its original condition within one week of such damage being
notified to the applicant. If the resident fails to restore the damaged property, the
management will carry out such repair or replacement works and debit the cost against
this deposit. If the deposit is insufficient to cover the cost of such rectification or
replacement works, the applicant may be further liable to a claim by the management for
any unpaid costs incurred.
• Residents must submit the list of all companies and persons who will need to apply for
service access cards from the Main Guard House to enter the premises and use the service
lift in order to carry out the works. The attached Annexure 6 is to be used for the above
mentioned purpose.
• It is mandatory to comply with the approved working days and hours allowed for such
works, which will be decided by the Estate Manager depending on the nature of work, level
of noise and/or debris expected from such works.
• Residents must submit or discuss a work method statement or proposal indicating how
bulky/dusty materials will be brought into the lift and building premises, and how
rubbish/construction debris will be removed from the apartment without causing
incidental damage to common areas and the service lift designated strictly for such
activities.
• Residents need to submit a work safety proposal/Risk Assessment Report (including the
purchase of insurance where ever required) if such works involve risks of injury or death to
persons employed for the job, such as in jobs involving people working outside the secured
or protected areas around the building.
• The work order copy needs to be submitted to the Security Officer of the complex to get
gate passes for the contractor and his workers. All workers have to show these passes to
gain entry in to the complex. These passes will be valid for a limited period of time, and
prior to their issuance the Security Officer will require three passport size photographs of
the worker - one for pass and two for record books.
• Contractors may be required to wear Security Identification Tags/Gate Passes issued from
the guardhouse at all times when they are in the premises. Such tags if issued must be
returned back to the guardhouse when the contractors leave the premises.
• If the proposed alteration/renovation works are found to be in breach of any existing
Government regulations, by-laws or safety standards, or determined by the Estate
Manager not to be in the interest of the majority of the common owners, the applicant will
be obliged to make amendments to the proposed alteration or renovation works and work
procedures to mitigate such objections before Renovation Works Approval can be granted
by the developer or Estate Manager.
• If the applicant refuses to cooperate with the Developer or Estate Manager and proceeds
with the unauthorized works, the Developer and/or the Estate Manager will issue a Stop
Work Order Form, which authorizes the security guards at the main guardhouse to stop all
the contractor’s workers involved with the disputed works to enter the premises until the
matter is resolved amicably between the applicant and the Estate Manager. The applicant
may request for a Management Committee meeting to arbitrate the dispute and to discuss
the reasons behind the decisions made by the Developer or Estate Manager. The purpose
of such a meeting would be to arrive at a final decision that is in the interest of the overall
community.

• No Mixing of Cement Mortar

Any wet cement works that require the mixing of cement and sand must only be done in a fiber
glass mixing tray provided by the Estate Management office. For minor concreting or plastering
works, only bagged pre-mixed mortar is allowed to be used. Loose cement or sand should not
be brought into the apartment unless the contractor agrees to the special precautions imposed
by the management. Upon completion, no wet mortar waste must ever be flushed down any
water closet or floor trap gully inside the apartment.

• Unauthorized Renovations and Alterations to Apartment Building

Proprietors/purchasers and their assigned tenants are not allowed to carry out any
unauthorized renovations or alterations to any part of the building, particularly the common and
external facade areas that may have the following effect or consequences:

• Specifically not permitted under Uptown Apartment Buyers Agreement

• Detrimental to the market value of the overall property
• Compromise any of the original safety standards of the building
• Compromise the original harmony and aesthetic value of the overall building especially due
to unsightly metal grills, awnings, change of aluminum frames or tinted window glass and
sliding panels, additional lighting fixtures to balcony areas or random fixture of air-
conditioner units or other equipment, particularly on the external façade
• Involve alteration of the external system provided for the balcony
• Involve hacking the safety reinforced concrete beam anywhere discussed area.
• Cause disapproval, discomfort, distress or inconvenience to neighbors or other
proprietors/purchasers or infringes on any Government regulation or by-laws of any
authority

When such unauthorized renovation or alteration works are detected, the Estate Manager will
serve a written notice requesting the concerned proprietor/resident to remove or demolish the
unauthorized work within 7 days of receipt of the notice. Failure to comply with this request
may result in direct actions taken by the management to rectify the situation and any cost
incurred will be claimed against the offender concerned. In addition, the Estate Manager may
resort to further deterrent actions as provided for by virtue of this situation being classified as a
breach in Uptown Apartment Buyers Agreement or Haryana Apartment Ownership Act 1983.
• Restrictions on External Painting
Residents are not allowed to paint any part of the building around their apartment that is a
visible component of the external façade including the balcony handrails, color filming of the
external facade glass or balcony glass and external walls around the balconies. These areas are
painted with high quality specification paint systems. Any touch ups or repainting can only be
done by the approval of the Estate Manager who will know exactly what type of paint and
method of application must be used in order to maintain the original façade and standard of
protection of the building. Residents can request the Estate Manager to arrange for the
repainting. If the damage is caused by the resident and not due to common wear and tear, a
nominal charge may be imposed on the resident/proprietor.

• Other Precautions

Civil Works
• Please use drills to drive nails on your walls. Do not use hammers since your walls may
develop cracks.
• Please do not cut chasses in the walls without supervision from the Estate Manager.
• Do not erect new brick partitions inside the apartment.

Electrical work
• All electrical installation works must be done in accordance with Electricity Authority
Regulations.
• Total loading must not exceed the maximum loading agreed /provided for the apartment.
• All wiring must have required rated MCB protection.
• All wires should be run in non-metallic conduit of not less than ½ inch wherever this
requirement comes up.
• Correct wiring size must be used if required.
• All wiring circuits must be properly earthed.
• All telephone connections for the floor must be drawn from the main junction box and no
separate cables are allowed from outside the premises.
 Fire
• Any alterations of the fire Services systems may only be done by nominated contractor or
under the supervision of designated personnel.
• Adequate provision of portable firefighting equipment must be made over the course of
fitting out.
• Sprinklers provided in the apartments should not be tampered.

• Laborers /External Contractors for Renovation

• Laborers entering the complex for renovation work in individual flats will be issued
tokens/Gate Pass, which they have to surrender at the Guard House at the end of each day.
• All labour and contractor shall always display their identity card on their
shirt/sweater/jacket, so that it is always visible.
• Work will be permitted in the Support on all days except Sundays and public holidays.
Laborers are allowed to work only between 8.30 am and 6.00 pm. However, work that
produces noise will not be permitted between 2 pm and 4 pm on any day.
• Laborers are not allowed to stay overnight in apartments.
• All laborers should use the service lift.
• The contractors and labor supervisors should be informed that the maximum load bearing
capacity of the service lift is 500 kg. If overloaded, the lift will get damaged.
In case of breach of any of the above points, the person would be asked to leave the premises and
would not be allowed, without the written permission of the resident, to enter the premises again.

• Commercial Activities

The Haryana Apartment Ownership Act, 1983 & Rules 1987, specifies that ‘Residential
Apartments’ are intended for purely residential purposes and restricts any form of commercial
activities.
Uptown condominium is designated as “Residential Apartments” by the approving authorities
and any violation of the above status by residents by carrying out commercial activities is liable
to attract severe penalties including suspension of all services to the apartment.

The resident of Uptown agrees to not use his/her apartment/suite for commercial purposes,
nor will the resident participate in or encourage door-to-door solicitation in the housing
facility.

However, it is generally accepted that in today’s global economy, more people may be
conducting some of their business activities at home and so these activities need to be
regulated in order to protect the security and comfort of other residents who may be affected
by such activities.

The following list of activities (which may not be complete), business or otherwise, are
prohibited within the apartment units:

• Inviting clients, employees, multi-level marketing down liners or business

associates on a regular basis into the apartment for the purpose of a business
gathering, business meeting, business group discussion, multi-level marketing
motivational talk or business promotional event.

• Conducting any illegal, immoral, improper, offensive or unlawful activities.

• Activities that create excessive noise, odour or vibration that is considered a

nuisance by other residents.

• Storage of large quantities of goods or samples that require delivery through a

commercial van, truck or lorry.

• Storage of dangerous materials that are toxic, acidic and inflammable and
anything else considered hazardous by the Fire Department.

• Religious or political activity that can cause disturbance or inconvenience to other

residents.

• Any other activities that can threaten the peace of mind of residents or can create
intolerable stress to any resident.
Whilst the above activities are strictly prohibited within the apartment units, certain activities
may be permitted in some of the common facilities to accommodate the modern lifestyle and
business activities of residents.

The circumstances and conditions for permitting such activities will be determined by the Estate
Manager.

GUEST HOUSES

Leasing out of Uptown Apartment is permitted in the following categories:

• An individual apartment owner lets out the apartment to another individual for his
/her use and use by their family members.

• An individual apartment owner lets out the apartment to an organization for use by
one of its employees and his /her family members.

• An individual apartment owner lets out the apartment to a group of individuals in their
personal capacity for residential purposes.

• An individual apartment owner lets out the apartment to an organization for use as a
“Transit accommodation /Guest House /Chummery” for its employees and their family
members.

• Company-owned apartments in use as “Transit Accommodation” for the organization,

employees and their family members.

RULES

• Any letting out of the apartment must have prior written consent and approval of the
Estate Manager.

• The individual/organization taking the apartment on Lease will have specified the
purpose of letting out. If the apartment is being let out to a group of individuals as
mentioned in point 3 above, the maximum number of members using the apartment
at any time will have to be specified.
 • Lessees will have to abide by all the rules of Uptown.

• In case of a “Transit Accommodation”, the organization will have to give prior written
intimation, at least 24 hours in advance, to the Estate Manager along with his/her
identification details. Uptown Security Team will verify the same before permitting
them into the condominium.

• Any person staying for less than three continuous months in a Transit Accommodation
/Guest House /Chummery will not be allowed the use of the common facilities like
swimming pool, club gym, etc.

• Care Takers of Transit accommodation /Guest House /Chummery will not be allowed
to use the common facilities like swimming pool, club gym, etc.

• In case the occupants are foreign nationals, they would need to be registered at the
jurisdictional police station in addition to providing proof of registrations with FRRO
(Foreigners Regional Registration Office) and a letter from the organization confirming
the appointment of the individual in their organization (applicable in case where an
organization takes the apartment on lease for a foreign national.)

• General Restrictions

• Ownership of Community Artwork

Ireo is the sole owner of artworks such as paintings and sculptures that have been installed to
enhance the décor of the common areas of Uptown complex. Ireo reserves the right to
remove these art pieces from the premises at its sole discretion. Any unit owner or Resident
will have no objections for such artworks to be displayed in certain approved common areas as
decided by the Estate Management Team and has been agreed to in Uptown sales deed.
Residents or their guests shall not cause any harm, loss or damage to these art pieces.

• Electrical Safety
Modifications or changes in the electrical wiring are NOT permitted. Splices, octopuses or
modification devices of any kind are NOT permitted to be used to add plugs in your room, suite
or apartment. UL approved, grounded power strips with circuit breakers may be used only for
computer and computer related hardware.
A maximum electricity load of 24 kilowatt is permitted per apartment.

• Noise
In the benefit of all Uptown Residents and in order to maintain a peaceful environment for
sound sleep and quiet study time, quiet hours are in effect between 10:00 p.m. and 8:00 a.m.
Courtesy hours are in effect 24 hours a day.

Residents are encouraged to keep the stereo, radio and TV volumes at a level that can only be
heard in their respective apartment/suite. Residents are also encouraged to lower their voice
when talking in the stairwells or hallways. These two considerations will help in maintaining a
quiet environment for the wellbeing of all the Residents.

Residents can discuss their concerns about noise with fellow Residents. If desired action/result
does not follow, the concern can be taken to the Resident Services Manager or a complaint can
be registered at the Lobby Desk. The Estate Management team shall take the necessary action
to restore harmony in the community.

Social gatherings of Residents and their guests are welcomed and encouraged provided that
they do not become boisterous, obscene or generally objectionable to other Residents.

Noticeable drunkenness will not be tolerated. Residents are responsible for the conduct of their
guests while on the community premises. Nothing should be done in or about the building
which will interfere with the rights, comfort or convenience of other Residents.

• Musical Instruments

In order to ensure a peaceful environment for Uptown community, Residents are not permitted
to play musical instruments like drums or amplified instruments on the property. A dedicated
music room at Le Club is designated for playing these instruments. More information can be
obtained from the Estate Manager.
• Explosives/Flammables

Burning of any materials within the premises is strictly prohibited. For religious or spiritual
observances, Residents must send a written request to the Estate Management office and get a
prior approval from the Management.

Residents shall not possess any explosive fireworks, ammunition, gasoline, or other highly
flammable material. Violation of this policy may result in criminal prosecution.

• Gambling
Gambling is strictly prohibited in all the common areas of the property, including all
apartment/suites, common areas and grounds. Servants and drivers found gambling will be
debarred if they do not desist from doing so after suitable warning.

• Common Property
• Smoking is not permitted at any time in the common areas of the building. Also, the
consumption of food and beverages is not allowed in the common areas of the building, i.e.
corridors, stairwells, lobby, elevators etc.

• Proper footwear and clothing must be worn in the common areas of the building at all
times.

• Grocery store shopping carts are not permitted in the building.

• Roller skating, rollerblading, and riding bicycles are not permitted inside the basement area.

• The external facade of the building shall present a uniform appearance. As such,
owners/Residents are strictly not allowed to have any projections extended through any
doors, window openings or any erection by the windows that will affect the external facade
of the building.

• The management shall have full right and authority to demolish or remove all such
unauthorized additions, alterations, structures or any part thereof after 7 days written
notice is given to the owners/Residents to remove the same. All costs and expenses
incurred including legal fees on an indemnity basis with respect to such removal or
demolition shall be borne by the owners/Residents concerned.
• Corridors, passages, lobbies and stairways must not be obstructed at any time or used for
any purpose other than their designated use.

• Personal property shall not be placed on or stored in the common areas. The management
shall not accept any liabilities, whatsoever for loss/damage to any property left at the
common areas. It reserves the right to remove any items left at the common areas at the
owner’s cost.

• Potted plants or any item are not allowed to be placed on or near the perimeter of the
residence that can fall and cause injury to person and/or damage to property.

• All potted plants shall be placed in containers/plates to prevent dripping of water or soil
onto other residences or common areas. Such containers/plates used are to be drained
daily to prevent breeding of mosquitoes.

• Care shall be taken when clearing areas adjoining external walls to prevent water running
down the exterior of the building or into other residence.

• Owners/Residents and their guests/aides shall not damage the landscape including grass,
footpaths, or any part of the common areas, or use for his own purposes as a garden any
portion of the common property.

• All furniture and equipment placed or installed in the common areas are provided for the
safety, comfort and convenience of all owners/Residents. Therefore, they shall not be
damaged or removed without the permission of the management.

• Owners/Residents or their servants, agents, licensees or guests who are responsible for such
damage to the common areas shall make good the damage to the satisfaction of the
management.

• The management will assess any damage caused to the common property and all costs of
repairs and/or replacement of broken or damaged parts shall be borne by the person(s)
responsible.

• Smoking in the common areas and all other areas as gazetted by law, is strictly prohibited.

• Smokers shall ensure that all lighted cigarettes are snuffed out and disposed of properly.
Discarding of cigarette butts out from windows or balconies or in an inconsiderate manner is
strictly prohibited and any person found discarding cigarette butt inappropriately shall be
subject to a penalty of Rs 500 and reported to the authorities. The management reserves
 the right to impose a higher penalty not exceeding Rs 1000 on any person for repeat
offence.

• Motorists/Motorcyclists driving or riding within the condominium shall observe road safety
and comply with all traffic and safety rules and regulations at all times. Any person found
not observing any traffic or safety rules shall be subject to a penalty of Rs 500 for the first
offence and a penalty not exceeding Rs 1000 for subsequent offences.

• The Management shall not be responsible for any injuries, accidents or loss incurred by the
owners/Residents, their servants, agents, licensees or guests in any part of the building.

• Chargeable Penalties for Violation of Condominium Rules:

• Penalties
The following penalties will be levied if Uptown rules are violated:

• Leaving waste material / construction material / malba in the service areas / staircase /
common areas, will be charged a penalty of Rs. 2,000/- per instance in addition to the cost
of removal of the same.

• Throwing food waste / rubbish / debris / cigarette butts / other items / over the balcony,
will be charged a penalty of Rs. 2,000/- per instance.

• Carrying out noisy work and causing disturbance between 2 pm and 4 pm / between 7 pm
and 8 am, will be charged a penalty of Rs. 2,000/- per instance.

• Hanging laundry over the balcony railings, will be charged a penalty of Rs. 500/- per
instance.

• Overnight unauthorized Parking of Vehicle at the Visitor’s Parking Bay will be charged a
penalty of Rs. 500/- per day.

• Driving Vehicle in the wrong direction will be charged a penalty of Rs. 500/- per instance.

• Over speeding within the complex, will be charged a penalty of Rs. 500/ per instance.
• Pets (without leash) in the main elevator / entrance hall / garden areas /club / play &
fitness courts / stilt, will be charged a penalty of Rs. 500/- per instance.

• Domestic staffs using the main elevator / main entrance hall in the towers will be charged a
penalty of Rs. 500/- per instance.

• Playing loud music between 2pm to 4pm and 10 pm to 8 am and causing disturbance to
neighbors/Residents, will be charged a penalty of Rs. 500/- per instance.

• Damage Recoveries
Any damages done to the property in any of the below mentioned ways is either recovered from
the Resident or Resident has to get it amended/rectified as per the satisfaction of the Facility
Management. Damage recoveries will be divided into three segments, namely:

• Intentional

• Unintentional

• Pet related

If the damage has to be recovered then it will be reviewed by the Facility Management Team on
a case by case basis and the amount will be decided upon review.

The penalty(s) will be charged to your account directly. Defaulting Contractors will be required to pay the
penalty by cheque favoring Uptown Resident Welfare Association.