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ComplaintCountByPracticeAndBusiness

Based on Complaint By Practice

PracticeName BusinessName id
Failure To Adjust/Refund Top Shelf Ecommerce LLC 4

Homeowner/Condo Association complaint or concern Grenwich Condominium Owner's Association 1

Other/Miscellaneous Northwynd/Northmont/Sunchaser Timeshare fka Fairmont 1

Phishing Ammyy.com 1

Failure To Adjust/Refund AARP 5

Failure To Adjust/Refund The Home Boys 1

Right To Cancel Healthgrades.com 1

Other/Miscellaneous Safeway - Vancouver 3

Unsatisfactory Repair/Service XO Communications 2

High Pressure Sales LuLaRoe 1

Non-Fulfillment AutoNation Chrysler Dodge Jeep Ram Bellevue 3

Inadequate Disclosure Clear aka Clearwire Wireless Broadband 2

Failure To Deliver/Perform Austin's Affordable Autos 2

Collection Practices Bell LLC 2

Failure To Deliver/Perform One Good Thread 3

Billing Issues Jay's Moving Company 1

Questionable Quality Product/Service Blue Nile 1

Misrepresentation of Terms Scarff Ford 1

Charge Above Estimate Paychex 1

Other/Miscellaneous N2 Publishing 1

Page 1 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Other/Miscellaneous CellNetix Pathology, PLLC / CellNetix Labs, LLC 14

Automatic Dialing Consumer Services 1

Failure To Adjust/Refund I-5 Toyota Scion 2

Advance Fee Fraud ANC 1

Charge:Service Not Performed/Product not delivered Northwest Natural Stone 1

Billing Issues Cigna-HealthSprings Rx 1

Non-Fulfillment Adair Homes 2

Timeshare / Travel Club solicitation Issue 37

Alleged criminal activity Skills Inc 1

Failure To Adjust/Refund Tesla Inc 1

Unsatisfactory Repair/Service Western Washington Medical Group 1

Other/Miscellaneous Fox Rental Car Agency 1

Other/Miscellaneous Baywood Mobile Home Park 2


Unsatisfactory Repair/Service List4FlatFee.com 1

Right To Cancel All Star Fitness 1

Other/Miscellaneous Novomedia Ltd dba Vital US Records/vitalusrecords.com 4

Bushing AutoNation Subaru - Spokane Valley 2

Failure To provide estimate Zieve Brodnax and Steele LLP 1

Other/Miscellaneous DS Services of America 1

Charitable Solicitation Issue House Rosewood 1

Excessive Price or Charge Vacation Internationale dba VI Resorts, Vacation 1


Ownership Sales

Page 2 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Servicemembers Civil Relief Act (SCRA) Curbside Motors 1

Charitable Solicitation Issue Unknown 10

Other/Miscellaneous Nautilus, Bowflex, Schwinn, StairMaster 1

Excessive Price or Charge Rent a Wreck - SeaTac 1

Inadequate Disclosure Washington Restorer LLC 1

Billing Issues PJ Groove Media LLC dba Drivers License 1


Online/driverslicenseonline.org
Retaliation 6

Advertising Honda Auto Center of Bellevue 1

Third-Party Loan Modification Issue Making Homes Affordable 1

Failure To Deliver/Perform Hardened Arms 3

Questionable Quality Product/Service Judd & Black 1

Advance Fee Fraud Luxury Property Management 1

Privacy Issues Rust Consulting 1

Other/Miscellaneous Environment Washington 1

Collection Practices Two Dragons Karate 1

Billing Issues Healthcare Revenue Recovery Group LLC (HRRG) 2

Advertising ViaSat / Wild Blue Internet Satellite Service / Exede 2

Other/Miscellaneous Roundpoint Mortgage Servicing Corporation 1

Billing Issues Croach Services LLC 3

Right To Cancel Mugshots.com 1

Collection Practices Hertz Corporation 3

Page 3 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Questionable Quality Product/Service CenturyTel 1

Purchase/ Sale Agreement Rairdon Chrysler Dodge Jeep Ram of Kirkland 1

Failure To Deliver/Perform Capital One Services 14

Other/Miscellaneous Graham Family Dentistry 1

Misrepresentation of product or service Financial Preparation Services 1

Unsatisfactory Repair/Service Asurion 6

Unsatisfactory Repair/Service Defenders Inc dba Protect Your Home 1

Failure To Return Goods/Part PixWraps 1

Advertising Payless Auto Sales Inc 1

Other Vulnerable Audience Exploitation Pierre Money Mart 1

Billing Issues LegalZoom.com 1

Internet & Mobile device based transaction Sound Oxygen Service 1

Failed communication attempts Golden Valley Van Lines 1


Telemarketing Barometric 15

Identity Theft Washington Cities Insurance Authority 1

Duty to comply with laws & codes Affordable Care Act 1

Other/Miscellaneous Seattle Car Rentals 1

Failure To Deliver/Perform Ranchers Choice 1

Other/Miscellaneous Freestone Inc. 1

Failure To Adjust/Refund Black Hills Framing and Construction LLC 1

Misrepresentation of product or service Von Waldberg German Shepherds 2

Internet & Mobile device based transaction Lexis Nexis 1

Page 4 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Warranty Got Engines / SW Engines 1

Non-Fulfillment ITT Technical Institute - Seattle 1

Bushing Campbell Nelson Nissan of Edmonds 1

Collection Practices Dish Network 26

Collection Practices Internal Credit Systems Inc. 1

Unauthorized Repair/Service Convergent Outsourcing fka ER Solutions 2

Non-Fulfillment Sono Bello 1

Other/Miscellaneous Max Auto Sales 1

Bushing Goodfella's Motor Company - Tacoma 1

Data Breach Equifax Office of Consumer Affairs 294

Questionable Quality/Used Scarff Ford 1

Misrepresentation of product or service Sterling Jewelers dba Kay, Weisfield, & Jared Galleria 1
Jewelers
Failure To Adjust/Refund Just for Self Storage 1

Cramming Net10 Wireless 1

Billing Issues MERS/Mortgage Electronic Registration System 1

Advertising Klein Honda 6

Other/Miscellaneous Banfield Pet Hospital - Vancouver 3

Charge:Service Not Performed/Product not delivered Harold LeMay Enterprises Inc 2

Forged or Altered Documents Fort Bend Rx Pharmacy 1

Packing Bill Pierre Chevrolet 1

Page 5 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Other/Miscellaneous Certegy Check Services 2

Unauthorized Debit Online City Tickets/onlinecitytickets.com 1

Warranty CB Auto Sales 1

Senior Exploitation Intelius 1

Other/Miscellaneous Daly's Paint & Decorating - Seattle 2

Contest/Sweepstakes advertising Northwest Chevrolet 1

Inadequate Disclosure Department of Licensing Driver's Services 2

Other/Miscellaneous Hiro Energy Drink 1

Collection Practices RG Financial 1

Service Representation Carfax Inc 1

Landlord/Tenant - Residential Hopelink Housing 1

General maintenance Calmor Cove Club 3

Partial Performance Terminix International 1


Billing Issues McAfee Software 4

Warranty Epson America 1

Credit/Financing Autometrics 1

Right To Cancel Shift4 Payments dba Harbortouch 2

Inadequate Disclosure Northwest Honda 2

Collection Activity (Fraudulent or mistaken ID) RPM / Receivables Performance Management 9

Unsatisfactory Repair/Service Rainier Collision 3

Other/Miscellaneous Volvo of North America 1

High Pressure Sales Full House Movers Inc 1

Page 6 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Questionable Quality Product/Service Franciscan Medical Group 1

Duty to comply with laws & codes WhitePages Inc 1

Property Preservation Mr Cooper fka Nationstar Mortgage 4

Billing Issues Kadlec Clinic Regional Medical Center 1

Charge Above Estimate Experian Credit Reporting 1

Unsatisfactory Repair/Service High Tech Appliance 1

Negative Option Houzz 1

Governement agency complaint Snohomish County Prosecutor 1

Other/Miscellaneous EZ Auto Sales 1

Other/Miscellaneous South Sound Motorcycles 1

Collection Practices American Lifeline Industries 1

Internet & Mobile device based transaction Frontline Auto Sales 1


Internet & Mobile device based transaction Walmart 34

Warranty Vehicle Assurance 1

Failure To Deliver/Perform Land Rover Spokane 2

Property Seizure by Lien Multicare Health Systems 1

Other/Miscellaneous Milam Truck Country 1

Other/Miscellaneous Ali Express 1

Billing Issues Teladoc Inc 1

Collection Activity (Fraudulent or mistaken ID) Penn Credit 1

Discrimination Plentyoffish Media ULC 1

Page 7 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Non-Fulfillment Sony Electronics 1

Refund Policies Blue Moon Coins 2

Application screening Quicken Loans 1

Failure To Adjust/Refund Columbia River Veterinary Specialists 1

Internet & Mobile device based transaction Bank of America NA 10

Excessive Price or Charge Honest-1 Auto Care 1

Misrepresentation of product or service Newport Motors / Xcite Motors 2

Internet & Mobile device based transaction Ancestry.com 9

Misrepresentation of product or service Private Residence Club Puerto Bahia Villas and Spa 1

Misrepresentation of product or service Zillow Group Inc / Trulia Inc 4

Odometer Tampering Honda of Grays Harbor 1

Unsatisfactory Repair/Service Future Ranking dba Optimized Solutions 2


Advertising CarePoint Medical 1

Other Vulnerable Audience Exploitation Assurance Wireless 1

Excessive Price or Charge Simmons Browder Gianaris Angelides and Barnerd LLC 1

Failure To Adjust/Refund Acura of Lynnwood 2

Bait & Switch Bill Pierre Chevrolet 2

Failure To Deliver/Perform Brenthaven 1

Other/Miscellaneous ICON Health and Fitness 2

Inadequate Disclosure Enterprise Rent A Car 5

Collection Practices Lincare Inc 3

Page 8 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Inadequate Disclosure Fan Box 1

Misrepresentation of product or service Whole Foods Market 1

Excessive Price or Charge Burien Chevrolet 1

Refund Policies DermaCare Tri-Cities 1

Inadequate Disclosure Eastside Nissan 1

Failure To Adjust/Refund Digital Romance Inc 1

Unauthorized Debit Redbox Automated Retail LLC 1

Screening / denial of sale or tenancy Valley High Mobile Home Park 2

Advertising Larson Automotive Group 9

Failure To Adjust/Refund Christian National Church 2

Internet & Mobile device based transaction Chateau St Michelle 1

Telemarketing FreedomPop 1
Refund Policies Crystal Mountain 1

Failure To Deliver/Perform Superior Tickets 2

Discrimination Summit Pacific Medical Center 1

Failure To Deliver/Perform The Wood Guys 2

Failure To Adjust/Refund Ulta Beauty 1

Unnecessary Repair/Service Coopers Auto Repair Specialists 1

Other/Miscellaneous Whatcom County 1

Questionable Quality Product/Service Sims Honda 4

Charge:Service Not Performed/Product not delivered AmSher Collection Services 1

Page 9 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Credit Reporting Error Selene Finance 1

Inadequate Disclosure Sea Mar Community Health Center 1

Credit/Financing Find Me Spot 1

Privacy Issues Kaiser Foundation Health Plan of Northwest 1

Other/Miscellaneous Kids Choice Dental 1

Failure To Deliver/Perform Bates Technical College 2

Credit/Financing LoanCare 3

Discrimination South Sound Parenting LLC 1

Charge:Service Not Performed/Product not delivered Brinks Home Security fka Monitronics/Moni Smart Security 2

Billing Issues Better Business Bureau 1

Billing Issues Crystal Springs Water dba DS Waters of America 9

Billing Issues East Spokane Water District #1 1


Unsatisfactory Repair/Service Pep Boys 8

Unsatisfactory Repair/Service A&E Auto Repair & Sales LLC 2

Billing Issues Reef Parking fka Republic Parking Northwest 42

Collection Practices CBE Group 8

Billing Issues HealthPoint 1

Telemarketing Performance Home Medical 1

Other/Miscellaneous Premera Blue Cross 23

Non-Fulfillment Rad Power Bikes 1

Charge:Service Not Performed/Product not delivered Bucky's Brake and Muffler 1

Page 10 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Other/Miscellaneous Full House Movers of Washington 1

Other/Miscellaneous Rail Europe North America Inc 1

Internet & Mobile device based transaction Netspend Corporation 2

Inadequate Disclosure Maritime Documentation Center 1

Other/Miscellaneous Lexus of Seattle 1

Senior Exploitation Acorn Stairlifts Inc 1

Misrepresentation of product or service Admiral's Cove Beach Club 6

Inadequate Disclosure Yelp.com 1

Billing Issues Bright Now Dental - Seattle 2

Advertising License Compliance Services 1

Notice of rent increase Hidden Village Mobile Home Park 1

Misrepresentation of Terms Way to Go Travel 1


Inadequate Disclosure Excalibur Auto Group 1

Other/Miscellaneous Suttell & Hammer PS fka Suttell Hammer & White PS 5

Business Failure or Bankruptcy Business Computer Training Institute/BCTI Gig Harbor 2

Other/Miscellaneous West Hills Ford 3

Privacy Issues United Collections Bureau Inc 1

Repair timeline Sun Tides MHC 1

Unregistered or Unlicensed Business Don't Give Up 1

Property Preservation Ford Motor Credit World Hqs 1

Collection Practices Cross Check 1

Page 11 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Service Representation Assurance Wireless 4

Other/Miscellaneous Zywave 1

Foreclosure Issue Nationwide Law Center 1

Failure To Deliver/Perform Rekhi & Wolk, PS 2

Other/Miscellaneous Gap Customer Relations 1

Misrepresentation of Terms Len's Automotive 1

Non-Fulfillment Vital Records USA 2

Privacy Issues T-Mobile 9

Collections - Threatening behavior includes arrest Feldman and Feldman 1

Other/Miscellaneous North Fork Composites & Edge Rods by Gary Loomis aka 2
EDGErods
Other/Miscellaneous Lifewise Health Plan of Washington 4

Failure To Deliver/Perform American Equity Mortgage 2

Other/Miscellaneous GuruAid 1

Landlord Prohibited Acts Mountain Green Mobile Home Park 1

Data Breach First Data 1

Rental agreements Rancho Villa 1

Billing Issues National Magazine Exchange 1

Failure To Adjust/Refund Hainan Airlines 1

Rules & enforcement My Place Mobile Estates 2

Spanish Language Complaints Aamco Transmission 1

Page 12 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Health, safety or sanitation Safeway 1

Excessive Price or Charge Westcoast Tree Care 1

Billing Issues Touch Tunes 1

Warranty General Electric/GE 10

Warranty Montage Furniture Services 3

Credit/Financing T-Mobile 7

Price Gouging Ferrellgas 1

Internet & Mobile device based transaction Chase Bankcard Services Inc 1

Trees Sonary Crest MHC 1

Refund Policies Seattle Mattress Company 1

Misrepresentation of Terms Legacy Chrysler Dodge Jeep Ram 1

Other/Miscellaneous Dwayne Lane's 1

Failure To Deliver/Perform Chinook Sales and Rentals Inc 1


Other/Miscellaneous Porsche Bellevue 1

Telemarketing Medical Compensation Department 1

Unauthorized Repair/Service Bench Craft Company 1

Unsatisfactory Repair/Service Puyallup Bark Supply 1

Other/Miscellaneous Wyegate Transport 1

Inadequate Disclosure Washington Healthcare Exchange/Washington Healthplan 1


Finder/Washington Health Benefit Exchange
Advertising EnTouch Wireless 1

Questionable Quality Product/Service Campbell Nissan of Everett 2

Page 13 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Other/Miscellaneous Doggett Auto Brokers 1

Failure To Adjust/Refund Auto Barn 2

Privacy Issues Candlewood Manor 1

Business Failure or Bankruptcy Massage Envy Franchising LLC 1

Unauthorized Repair/Service Lakewood Auto Body 2

Billing Issues Harbor Cross Construction Inc 1

Other/Miscellaneous DCS Financial 2

Unsatisfactory Repair/Service Guardsman 1

Questionable Quality Product/Service Magic Jack LP / Ymax Communications 6

Homeowner/Condo Association complaint or concern Compass Management 2

Misrepresentation of product or service Kaiser Permanente Washington 1

Credit Reporting Error Qualstar Credit Union 1

Other/Miscellaneous PNC Financial Services Group 1


Charge Above Estimate Sunrise Dental - Issaquah 1

Charitable Solicitation Issue YWCA 1

Bushing AutoNation Chrysler Dodge Jeep Ram Bellevue 2

Repair timeline Firs Mobile Home Park 1

Unsatisfactory Repair/Service Art Institute of Seattle 1

Other/Miscellaneous Quality Loan Service of Washington aka QLS 2

Health, safety or sanitation Village Green Mobile Home Park 1

Misrepresentation of product or service GIG Universal Multi-Servicios Hispanos 1

Unsatisfactory Repair/Service Motors Northwest 1

Page 14 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Charge:Service Not Performed/Product not delivered Bickford Ford 1

Failure To Deliver/Perform Frontier Airlines 2

Failure To Adjust/Refund Wasabi Media LLC dba my-drivers-license.org 1

Data Breach Wells Fargo CRA Risk Management 2

Charge:Service Not Performed/Product not delivered Omega Media 2

Questionable Quality Product/Service Autos Only - Everett 3

Inadequate Disclosure Ifiber Communications 1

Other/Miscellaneous Ross Dress For Less 3

Identity Theft Intelius 1

Screening / denial of sale or tenancy Cascade Mobile Park LLC 1

Unsatisfactory Repair/Service WebSource Marketing/Visible.net/Captures.com 2

Unsolicited Text Message Best Buy Text Scam 1


Collection Activity (Fraudulent or mistaken ID) United Restitution Group 2

Right To Cancel Seattle Ultimate Wine Run 1

Product Safety Gee Automotive 1

Identity Theft Seattle Yellow Cab / Puget Sound Dispatch 1

Billing Issues Evergreen Professional Recoveries 12

Questionable Quality Product/Service McCords Toyota 1

Employment Issue Equis Financial 1

Non-Fulfillment Barrier Audi 1

Foreclosure Issue 1st United Consultants/United We Stand A Chance 1

Page 15 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Billing Issues Brennan Heating & Air Conditioning 1

Unsatisfactory Repair/Service South Tacoma Glass Specialists 1

Charge:Service Not Performed/Product not delivered Expedia 16

Non-Fulfillment Campbell Nelson Nissan of Edmonds 1

Other/Miscellaneous Mor Furniture 16

Other/Miscellaneous Shoreline Community College 1

Unsatisfactory Repair/Service Vantage Radiology 1

Failure To Deliver/Perform Bigfish Casino 1

Misrepresentation of product or service American Family Insurance 2

Landlord/Tenant - Residential McCathren Property Management 1

Billing Issues Absolute Mobility Center 2

Utilities Duvall Highlands Mobile Home Park 1


Advance Fee Fraud Consumer Grant Research 4

Other/Miscellaneous Casey & Skoglund 1

Inadequate Disclosure West Seattle Athletic Club 1

Billing Issues IBM 1

Other/Miscellaneous Infinity Loans 1

Billing Issues American Honda Motor Company 1

Advertising Stewart Subaru 6

Direct Mail Advertising Consumer Grant Research 1

Prizes & Promotion Issue Valve Software dba Steam Powered/Steamgames/Steam 1

Page 16 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Software

Other/Miscellaneous Clarion Hotel - Federal Way 1

Other/Miscellaneous Bellevue Police Department 1

Misrepresentation of product or service Vancouver Ford/Hyundai 1

Other/Miscellaneous Larson Automotive Group 74

Failure To Deliver/Perform Timeshare Warranty Financial Services 4

Credit/Financing Audi of Tacoma 2

Fees Puget Sound Collections 1

Failure To Deliver/Perform Hannah Motor Company dba Dick Hannah 9

Billing Issues Big Fish Games 5

Other/Miscellaneous Sierra Management and Consulting 1

Charge:Service Not Performed/Product not delivered Norwegian Cruise Lines 1

Failure To Adjust/Refund Clear aka Clearwire Wireless Broadband 3


Unordered/Unsolicited Merchandise Cencom Inc 1

Failure To Adjust/Refund Tristar Products 1

Other/Miscellaneous United States Postal Service 60

Advance Fee Fraud Unsolicited Fax 1

Questionable Quality Product/Service Above & Beyond Auto Care 2

Non-Fulfillment Vital Records Direct SL dba VitalrecordsCertificates.com 2

Unsatisfactory Repair/Service Infiniti of Kirkland 2

Unauthorized Repair/Service 197

Unregistered or Unlicensed Business Vilog Livestock 2

Page 17 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Failure To Deliver/Perform National Service Bureau 1

Other/Miscellaneous Protective Life Insurance Company dba Protective Asset 1


Protection
Lack of landlord enforcement Del Ray Properties Inc 1

Other/Miscellaneous Dick Hannah Volkswagen 1

Inadequate Disclosure AARP 1

Billing Issues Minor & James Surgical Specialist 3

Warranty AgriShop 1

Unsatisfactory Repair/Service Grey Chevrolet 3

Utilities Mill Wheel Community Estates 3

Service Representation Allstate Insurance 2

Unsatisfactory Repair/Service Flower Delivery Express/Wesley Berry 1

Misrepresentation of product or service Blue Dog RV 3

Collection Practices One Main Financial fka Springleaf Financial 2

Other/Miscellaneous Cavalry Portfolio Services 4

Billing Issues YPonline 3

Failure To Return Goods/Part HTC America 1

High Pressure Sales Vacation Village Resorts/ VV Rewards Redemption Center 1

Warranty Rainshield Roofing & Construction 1

Other/Miscellaneous Brainstorm USA 2

Unsatisfactory Repair/Service Asus Computer Int'l 1

Page 18 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Failure To provide estimate Watson Diesel Repair 1

Other/Miscellaneous Arrotta's Automax and RV 1

Failure To Deliver/Perform Rainier Surgical 1

Property Seizure by Lien Skyway Towing and Recovery 1

Misrepresentation of Terms Adobe Systems 1

Inadequate Disclosure Tesla Inc 1

Rules & enforcement Tim Wa Mobile Home Park 1

Unauthorized Repair/Service Shannon Towing 1

Refund Policies Ranked Up Marketing Solution LLC 1

Failure To Deliver/Perform Exede 2

Failure To provide estimate NW Powerstroke 1

Failed communication attempts South End Mobile Estates 1

Privacy Abuse Disqus 1


Prizes & Promotion Issue Comcast 13

Failure To Deliver/Perform Jorve Corporation 1

Other/Miscellaneous On-Site.com Rental History Verification 1

Discrimination Subaru of Spokane 1

Non-Fulfillment TV Repair Time 1

Advertising South Sound Motorcycles 1

Other/Miscellaneous Regus Management Group LLC 1

Lot Description Village Park 1

Other/Miscellaneous ENOM.com 4

Page 19 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Billing Issues Subco 1

Non-Fulfillment Referee Photo 1

Failure To Adjust/Refund Seattle Seahawks Official Online Store 1

Billing Issues LFG dba Lease Source 1

Billing Issues Overlake Chiropractic Clinic 1

Servicemembers Civil Relief Act (SCRA) USAA 1

Unsatisfactory Repair/Service Lumber Liquidators 1

Other/Miscellaneous Spinlife 1

Collection Practices License Compliance Services / Age Fotostock 1

Advertising Hiro Energy Drink 1

Partial Performance Kreative 1

Other/Miscellaneous Roxbury Lanes 1


Failure To Deliver/Perform Valley GMC Auburn Buick 1

Unsatisfactory Repair/Service Washington State Office of the Insurance Commissioner 2

Other/Miscellaneous Klein Honda 7

Negative Option Unknown 1

Unsatisfactory Repair/Service Spokane County Detention Services 1

Other/Miscellaneous Clickit RV 4

Partial Performance Steakandseafood.com 1

Misrepresentation of product or service Scott's RV Sales Inc 1

Failure To Deliver/Perform Silent Strike Wireless 1

Page 20 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Right To Cancel Sims Honda 1

Other/Miscellaneous Doug's Lynnwood Hyundai 1

Refund Policies ClickIt RV 1

High Pressure Sales Care Package Campaign LLC 1

Questionable Quality Product/Service Top Notch Motors 1

Charge:Service Not Performed/Product not delivered Video Transfer Northwest 1

Tenant to tenant dispute Peninsula Estates Mobile Home Park 1

Unsolicited E-mail BuzzFeed 2

Phishing United States Postal Service 1

Other/Miscellaneous Hotwire Customer Care 4

Billing Issues Immediate Clinic 1

Governement agency complaint SCRAPS aka Spokane County Regional Animal Protection 2
Service
Senior Exploitation Haselwood Volkswagen Hyundai 1

Warranty Capitol City Honda 2

Other/Miscellaneous Auburn Hills Community LLC 8

Collection Practices Safeway 1

Privacy Abuse Poshmark 1

Misrepresentation of Terms Ziegler Homes 1

Questionable Quality Product/Service Valley Furnace Inc 1

Unsolicited Text Message Google Incorporated 1

Page 21 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

High Pressure Sales Grupo Vidanta dba Collection Vacation Club 2

Unsatisfactory Repair/Service Regional Trustee Services Corporation 1

Internet & Mobile device based transaction Magic Nissan of Everett 1

High Pressure Sales Evergreen Chevrolet 1

Excessive Price or Charge Department of Licensing Motor Vehicles 1

Unsatisfactory Repair/Service Rairdon's Honda of Marysville 1

Excessive Price or Charge H & H Enterprises of Selah aka Brian Harris Used Cars 1

Failure To Deliver/Perform Direct Buy - Bothell 1

Other/Miscellaneous M&M Auto Body 1

Right To Cancel Comfort Inn & Suites - Ocean Shores 2

Other/Miscellaneous ViaSat / Wild Blue Internet Satellite Service / Exede 10

Foreclosure Issue Seterus 20

Unauthorized Debit Hughes Network Systems 6


Other/Miscellaneous American Medical Response/Rural Metro 10

Unsatisfactory Repair/Service Sterling Savings Bank 1

Inadequate Disclosure Orgain Clean Nutrition 2

Other/Miscellaneous Black Lion Heating and Air Conditioning 1

Other/Miscellaneous Sound Credit Union 6

Failure To Adjust/Refund Maharaja Motors 1

Failure To Return Goods/Part Babylon Auto Sales 1

Work-at-Home Opportunity Homecomings Financial Network 1

Other/Miscellaneous ITI Web Stores aka BackScratcherWorld 1

Page 22 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Non-Fulfillment Heartland Toyota 1

Unauthorized Debit Public Storage 1

Unsatisfactory Repair/Service Kline Galland Nursing Home 1

Advance Fee Fraud Geekpcare 1

Failure To Adjust/Refund Northwest Honda 1

Unsatisfactory Repair/Service Public Storage - Everett 1

Bushing Auburn Discount Auto 1

Inadequate Disclosure Acura of Lynnwood 3

Fees LA Fitness / Fitness International 1

Other/Miscellaneous Natura Pest Control 2

Misrepresentation of Terms Varsity Tutors 1

Non-Fulfillment Remitly Inc 1


Failure To Adjust/Refund Family First Credit Union 2

Misrepresentation of product or service Sanofi US 1

Rental agreements My Place Mobile Estates 3

Billing Issues Postal Prescription Services 1

Misrepresentation of product or service Performance Home Medical 1

Failure To Adjust/Refund Enterprise Rent A Car 5

Other/Miscellaneous Arbor Pointe Apartments 1

Misrepresentation of Terms ADT Security/Protection One Alarm Services 9

Failure To Deliver/Perform Coach Corral 1

Page 23 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Rules & enforcement Rancho Villa 2

Refund Policies Rent A Center Corporate Office/RAC 1

Failure To Deliver/Perform URS of WA 1

Landlord/Tenant - Residential Addison Greens Apartments 1

Unsatisfactory Repair/Service Clyde Revord Motors 4

Other/Miscellaneous NXNW Student Housing 1

Inadequate Disclosure City of Tacoma 1

Billing Issues Social Security Administration 1

Other/Miscellaneous Best Auto Sales and Recovery 1

Tech Support Scam Chase Executive Office 1

Other/Miscellaneous Public Service Loan Forgiveness/PSLF 1

Other/Miscellaneous Honda Auto Center of Bellevue 4


Misrepresentation of Terms Quadrant Corporation 1

Excessive Price or Charge Standard Parking 1

Unordered/Unsolicited Merchandise JPRD Investments LLC 1

Internet & Mobile device based transaction Sansaire 2

Misrepresentation of product or service I-5 Motors 2

Bait & Switch Clickit Auto & RV 1

Billing Issues Anderson Medical Specialty Associates 1

Failure To Adjust/Refund Moreland Construction Services 1

Failure To Adjust/Refund Englander Mattress 1

Page 24 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

LL/T personality conflicts The River Manufactured Housing Community 1

Billing Issues Rain Fitness 2

Advertising Safeway - Vancouver 4

Not As Ordered Thrive Collection Services Corp dba TCS Corp 1

Collections - Threatening behavior includes arrest Apex Capital Consulting 1

Failure To Adjust/Refund Innovasian Cuisine Enterprises 1

Unordered/Unsolicited Merchandise Burgess Seed and Plant Company 1

Questionable Quality/Used Vancouver Auto Group 1

Refund Policies Carnival Cruise Lines 1

Internet & Mobile device based transaction Hewlett Packard/HP 1

Failure To Adjust/Refund Larry H Miller Honda 2

Other/Miscellaneous All About Transmissions & Automotive 2


Questionable Quality Product/Service The Spy Store 1

Questionable Quality Product/Service Sea Mar Community Health Centers 1

Other/Miscellaneous Fox Rent A Car 3

Inadequate Disclosure Columbia Capital Medical Center aka Capital Medical 1


Center
Unsatisfactory Repair/Service Reliable Credit Association 3

Failure To Deliver/Perform Integrity Home Pros 2

Unsatisfactory Repair/Service Lakewood Transmission 3

Senior Exploitation Worldmark by Wyndham 7

Page 25 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Charge:Service Not Performed/Product not delivered Zulily LLC 1

Advertising Clarion Hotel - Federal Way 2

Questionable Quality Product/Service United Technologies, Climate, Controls & Security Systems 1
dba Kidde Fire Extinguishers
Failure To Deliver/Perform Don Willis Furniture Warehouse 4

Credit/Financing Renton Collections 1

Internet & Mobile device based transaction Thumbtack.com 1

Right To Cancel Magic Jack LP / Ymax Communications 4

Questionable Quality Product/Service Ply Gem Windows 1

Advance Fee Fraud Banner Bank 1

Landlord/Tenant - Residential Canyon Springs Apartments 1

Charge:Service Not Performed/Product not delivered American Express 3

Misrepresentation of Terms Car Pros Renton Kia 1

Excessive Price or Charge Jim Dandy Sewer & Plumbing 4

Other/Miscellaneous Evergreen Eye Center - Auburn 1

Misrepresentation of Terms DIRECTV 68

Business Failure or Bankruptcy Basin Eyecare 2

Unsolicited E-mail Quicken Loans 3

Credit/Financing Tom Denchel Ford Country 1

Unsolicited E-mail US Online/SuddenBlitz.com/SuddenValues.com 2

Other/Miscellaneous The Hair School 1

Failure To Adjust/Refund Inmate Magazine Service 1

Page 26 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Refund Policies Sprint Executive Services 3

Collection Practices Greystar Real Estate Group 1

Misrepresentation of product or service FreedomPop 3

Other/Miscellaneous Emerald Queen Casino 1

Collection Practices City of Olympia 1

Other/Miscellaneous Ciena Capital LLC 1

Unsatisfactory Repair/Service Aamco Transmission 45

Bait & Switch Bill Pierre Ford 2

Failure To Adjust/Refund Excalibur Auto Group 1

Other/Miscellaneous Protection One Alarm Services 7

Unauthorized Debit DataSphere Technologies 1

Telemarketing Q Link Wireless LLC 1

Other/Miscellaneous Bradley Scott Realty 2


Collection Practices Chase Receivables 2

Other/Miscellaneous First Federal Savings Bank 5

Abandonment of MH 1

Right To Cancel Autos Only - Everett 1

Failure To Adjust/Refund Maritime Documentation Center 1

Repossession Car Craft Auto Sales 7

Senior Exploitation US Air Ducts & Builders 2

High Pressure Sales Edge Pest Control 1

Failure To Adjust/Refund Yelp.com 3

Page 27 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Misrepresentation of Terms Diamond Resorts 2

Data Breach Target Stores 11

Other/Miscellaneous Payroll Relief 1

Failure To Adjust/Refund Pinnacle Public Services, LLC dba TelMate 1


Communications
Failure To Adjust/Refund King County Metro Transit ORCA 1

Billing Issues Guild Mortgage 1

Advance Fee Fraud Go Bank 1

Other/Miscellaneous Vacations Internationale 2

Failure To Deliver/Perform Smile Direct Club 2

Excessive Price or Charge Vonage 1

Odometer Tampering Unknown 1

Other/Miscellaneous Ideal Image Laser 1

Billing Issues Seattle Municipal Court 1

Privacy Abuse Washington State Office of the Attorney General 1

Free to Pay Purely Organic Cosmetics 4

Fees Holland America Lines 1

Misrepresentation of product or service Johnson RV 1

Misrepresentation of product or service Regnal Media LLC 3

Misrepresentation of product or service Pacific Furniture Gallery 1

Failure To Return Goods/Part Genes Towing and Transportation 1

Page 28 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Unsatisfactory Repair/Service Rod's Cars 1

Failure To Adjust/Refund Washington Healthcare Exchange/Washington Healthplan 1


Finder/Washington Health Benefit Exchange
Inadequate Disclosure North Shore Agency LLC 1

Unordered/Unsolicited Merchandise New Vitality 1

Other/Miscellaneous EnTouch Wireless 4

Unauthorized Repair/Service Frontline Auto Centre Inc 1

Charge:Service Not Performed/Product not delivered Breg Inc 1

Misrepresentation of product or service Roy Robinson Chevrolet Subaru 2

Misrepresentation of product or service Puyallup RV 1

Unsatisfactory Repair/Service Valley Ford Nissan / Valley Auto Group 2

Unauthorized Debit DealDash 1

Other/Miscellaneous New Leaf Solutions 1

Billing Issues Team Health - Akron Billing Center 5

Unsatisfactory Repair/Service Comfort Dental 1

Warranty AutoNation Ford Bellevue 1

Other/Miscellaneous Credit International 2

Forced Place Insurance Gesa Credit Union 1

Inadequate Disclosure Rodland Toyota 1

Internet & Mobile device based transaction New York Shirt Company 6

Failure To Return Goods/Part Bucky's Brake and Muffler 1

Other/Miscellaneous Alexanders Heating 1

Page 29 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

High Pressure Sales Northwest Harley Davidson 1

Application screening Imagine Real Estate 1

Telemarketing Financial Preparation Services 1

Misrepresentation of Terms Bucky's - Lynnwood 1

Inadequate Disclosure Home Safety Research 2

Charge Above Estimate Car2go 1

Other/Miscellaneous Regional Yellow Pages Online 3

Misrepresentation of product or service Linkedin Corporation 1

Unregistered or Unlicensed Business Bleureum 1

Unauthorized Repair/Service Air Duct Cleaning Service 1

Alleged criminal activity Sabeti Motors 1

Questionable Quality Product/Service Eddie Bauer 1

Misrepresentation of product or service Tiger Direct 2


Inadequate Disclosure Valeant Pharmaceuticals North America LLC 1

Fees Boost Mobile Corporate Office 1

Spyware / Malware Lucrazon Global 1

Other/Miscellaneous C & S Paving 1

Other/Miscellaneous Bayview Property Management 1

Other/Miscellaneous Direct Auto Sales 1

Other/Miscellaneous National Recovery Solutions 1

Inadequate Disclosure Wasabi Media LLC dba my-drivers-license.org 2

Failure To Adjust/Refund Ageless Avila Skincare 1

Page 30 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Charge Above Estimate US Movers Inc 1

Other/Miscellaneous Ctrl Alt Delete Tri-Cities LLC 1

Failed communication attempts Irvine Webwork, Inc dba Student Loan Processing.US 1

Charitable Solicitation Issue YouCaring 2

Spanish Language Complaints BrainstormUsa LLC 2

Non-Fulfillment Fred Meyer 8

Retaliation Desert Oasis RV Park 2

Collection Practices Loan Mediation 1

Misrepresentation of Terms Spartan Services Inc 1

Advance Fee Fraud Walgreens 1

Telemarketing John L Scott - Bellevue 1

Internet & Mobile device based transaction True White System 1


Charge Above Estimate Puget Sound Plumbing & Heating 2

Unauthorized Debit Stonebridge Benefit Services dba Savings 2 Go / Plan Plus 1

Other/Miscellaneous Bobcat Rentals Company 1

Billing Issues Pacific Air Systems 1

Prizes & Promotion Issue Valley Health Systems 2

Other/Miscellaneous License Compliance Services 2

Billing Issues Lowe's Home Improvement 7

Internet & Mobile device based transaction Hyundai Motor America 1

Unsatisfactory Repair/Service Mercedes Benz Financial Services 1

Page 31 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Non-Fulfillment Aaron's - Tacoma 2

Collection Practices Yellow Pages Directories 2

Questionable Quality Product/Service Autoplex Motors 11

Billing Issues Seattle City Light 30

Misrepresentation of product or service Kitsap Home Rental Services / Kitsap Real Estate Group 1

Infestation La Mirage Apartments 1

Failure To Adjust/Refund Adidas North America 2

Credit/Financing Frontier Communications 1

High Pressure Sales DMZ Group LLC, dba Great Expectations / Seattle Singles 6

Refund Policies US Online/SuddenBlitz.com/SuddenValues.com 2

Privacy Issues Oath Holdings Inc fka Yahoo! Inc 2

Telemarketing Green Sky Loan Services 1


Imposter scam eBay 1

Service Representation Navient 1

Advertising West Hills Ford 1

Failure To Deliver/Perform Geico Insurance Company 1

Unsolicited E-mail South Puget Sound Community College 1

Collection Activity (Fraudulent or mistaken ID) CCS Corporate Headquarters dba CCS Commercial, CCS 4
Resources, ClaimAssist LLC, Credit Control Services Inc,
Enterprise Associates LLC
Bushing Whitney's Value Ford 1

Page 32 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Failure To Adjust/Refund West Seattle Athletic Club 2

Billing Issues Cash Advance.com 1

Other/Miscellaneous Judging Office & Decisions Center 1

Other/Miscellaneous Vanco Custom Molding 2

Credit/Financing Sangster Motors 1

Advertising Premera Blue Cross 3

Privacy Issues Frontier Communications 3

Collections - Threatening behavior includes arrest Cash Advance Inc 4

Repair timeline Above & Beyond Auto Care 1

Not As Ordered Rairdon Alfa Romeo and Fiat of Kirkland 1

Other/Miscellaneous Lumpy The Plumber 2

Repossession Auto Loans / Sovereign Lending Solutions LLC 1

Failure To Provide Title/Registration Pierre Money Mart 1


Failure To Deliver/Perform Aurora Quality Buildings 1

Other/Miscellaneous Yakima Chrysler Dodge Jeep Ram 4

Warranty Gilbert Auto of Walla Walla dba Gilbert Auto Chrysler Jeep 1
Dodge Ram
Permanent structures Regal Mobile Estates dba Regal Community LLC 1

Other/Miscellaneous Dick's Sporting Goods 6

Credit Reporting Error National Credit Services 1

Other/Miscellaneous Trading Post 1

Unsolicited E-mail Phishing 2

Page 33 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Refund Policies KeyBank National Association 2

Excessive Price or Charge Geico Insurance Agency Inc 1

Failure To Deliver/Perform Dwayne Lane's Skagit Ford 1

Advertising Lee Johnson Auto Family 3

Misrepresentation of product or service Hinshaw's Honda 2

Other/Miscellaneous CSG Solutions 1

Failure To Deliver/Perform Costless Warehouse Furniture 1

Failure To Deliver/Perform IOD, Inc. 1

Prizes & Promotion Issue Lindsey Soft Water dba EcoWater Spokane 1

Collection Practices Dex One AKA Dex Media 4

High Pressure Sales 115

Unsatisfactory Repair/Service Apria Healthcare 9

Collection Practices Advance Resorts of America/ARA 2


Non-Fulfillment ModernChef aka Sansaire 2

Student Loan Issue Premier Student Loan Center 2

Other/Miscellaneous City of Edmonds Municipal Court 1

Failure To Deliver/Perform Amerigroup 1

Misrepresentation of product or service Safeco Insurance 1

Telemarketing GE Security 1

Advance Fee Fraud Grand Avenue Realty and Lending 1

Failure To Adjust/Refund Walker's Renton Subaru 1

Service Representation Timeshare Exit Team aka Reed Hein & Associates LLC 4

Page 34 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Right To Cancel Sunset RV 1

Unsatisfactory Repair/Service APX Auto Brokers LLC 1

Questionable Quality Product/Service Metropolitan Market - Kirkland 4

Excessive Price or Charge Patenaude & Felix 1

Failure To Adjust/Refund Gree Electric Appliances 1

Business Failure or Bankruptcy Maytag Corporation 1

Questionable Quality Product/Service YP Marketing Solutions 1

Other/Miscellaneous Chrysler 11

Failure To Deliver/Perform 1192

Unsatisfactory Repair/Service State Farm Insurance 17

Other/Miscellaneous Nationwide Security Solutions 1

General maintenance Alpine Place Manufactured Home Park 1


Charge:Service Not Performed/Product not delivered EvergreenHealth 1

Other/Miscellaneous Mountain View Funeral Home & Memorial Park 1

Governement agency complaint Spokane Valley Police Department 1

Misrepresentation of product or service Lilygal aka Rosegal of London 1

Privacy Issues Del Ray Properties Inc 2

Other/Miscellaneous American Property Management Inc 1

Inadequate Disclosure Boehringer Ingelheim Pharmaceuticals Inc 1

Failure To Deliver/Perform Linquisitive LLC 3

Misrepresentation of product or service Nordstrom Inc 1

Page 35 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Advertising DoubleDown Interactive/Doubledown Casino 1

Employment Issue Kompact Kar Korner Inc 1

Other/Miscellaneous Marriott Hotels 3

Other/Miscellaneous Verity Credit Union 4

Other/Miscellaneous Northwest Vision Institute 1

Collection Activity (Fraudulent or mistaken ID) Global Services Group 1

High Pressure Sales Stripe Inc 1

Student Loan Issue Art Institute of Seattle 13

Unsatisfactory Repair/Service Green City Dental 1

Unordered/Unsolicited Merchandise PayPal Credit fka Bill Me Later 1

Discrimination McDonald's 2

Failure To Deliver/Perform Southwest Plumbing 2


Unsatisfactory Repair/Service Comcast 359

Questionable Quality Product/Service Volkswagen of Kirkland 1

Collection Practices Law Offices of Regent and Associates 1

Business Failure or Bankruptcy Northwest Chevrolet 1

Other/Miscellaneous D&R RV LLC dba Dreamchasers RV of Burlington 1

Governement agency complaint Chelan County Community Development 1

Billing Issues Washington Mutual 1

Other/Miscellaneous Advantage Legal Group 2

Unnecessary Repair/Service Newegg.com 1

Page 36 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Misrepresentation of product or service Hotelsone.com 1

Spanish Language Complaints Mr Cooper fka Nationstar Mortgage 1

Failure To Deliver/Perform M&T Bank - Buffalo 1

Misrepresentation of Terms Loan Care 1

Questionable Quality Product/Service USAA 5

Collection Activity (Fraudulent or mistaken ID) Armada Corporation 1

Questionable Quality Product/Service Twitter 1

Billing Issues Acme Fuel 1

Collection Practices Discover Financial Services 3

General maintenance Rainbow Haven Mobile Home Park 2

Misrepresentation of product or service The Center - A Place of Hope 1

Other/Miscellaneous PODS 4
Credit/Financing Bruce Titus Ford of Port Orchard 1

Rent raise Rancho Villa 1

Refund Policies Louis Vuitton 1

Credit/Financing Hyundai Capital America dba Hyundai Motor Finance, Kia 4


Motors Finance, Genesis Finance
Credit/Financing CRE Lender / Pacific Coast Investment Services 1

Telemarketing Avvo 3

Other/Miscellaneous ServiceMaster of Seattle 1

Questionable Quality Product/Service Certegy Payment Solutions LLC fka Certegy Check 1

Page 37 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Services

Other/Miscellaneous Bj's Beauty and Barber College 1

Other/Miscellaneous Convergys 1

Credit Reporting Error Salal Credit Union 1

Failure To Adjust/Refund Bellevue Nissan 1

Other/Miscellaneous North Coast Moving and Storage aka Allied Movers 1

Phishing CSG Solutions 2

Misrepresentation of product or service Toyota of Tri Cities 1

Automatic Dialing Unknown - IRS Phishing 16

Right To Cancel Express Information Systems 1

Failure To Deliver/Perform Thorium Construction LLC 2

Questionable Quality Product/Service Sandberg Northwest Volvo 1

Warranty Assurant 5
Failed communication attempts Blue Dog RV 2

Other/Miscellaneous Master Pool & Spa 2

Other/Miscellaneous Credo Mobile 1

Unauthorized Repair/Service Evergreen Chevrolet 1

Internet & Mobile device based transaction Airport Parking Reservations 2

Other/Miscellaneous Drive Auto Center 5

Advance Fee Fraud ASA Law 1

Senior Exploitation Aspen Dental - Yakima 1

Billing Issues Western Sky Finance 5

Page 38 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Foreclosure Issue Wood & Jones Law Offices 1

Questionable Quality/Used Real Property Management 1

Other/Miscellaneous Audi of Bellevue 5

Billing Issues GreatCall 6

Unsatisfactory Repair/Service Banfield Pet Hospital 3

Governement agency complaint Federal Way Police Department 3

Billing Issues CVS Caremark 4

Right To Cancel LA Fitness/Fitness International 26

Misrepresentation of product or service Dwayne Lane's Chrysler Jeep Dodge 1

Other/Miscellaneous Gemini Trust Company 2

Failed communication attempts A & R Tree Service 1

Other/Miscellaneous Quest Diagnostics 5


Failure To Deliver/Perform HuesgFx Design Studio 2

Collections - Threatening behavior includes arrest ACS 1

Unsatisfactory Repair/Service Jaguar Land Rover of Seattle 2

Excessive Price or Charge Neighborhood Garage Door Service 1

Right To Cancel Curbside Motors 5

Inadequate Disclosure King's Transmission 2

Unsatisfactory Repair/Service Puget Sound Appliance Tech 1

Right To Cancel Car Pros Burien Nissan 1

Other/Miscellaneous Tablio LLC 5

Page 39 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Credit Reporting Error Exeter Finance 1

Collection Activity (Fraudulent or mistaken ID) Valley Empire Collections 1

Unauthorized Debit AOL Internet Service 1

Charge:Service Not Performed/Product not delivered Target Stores 2

Charge Above Estimate T-Mobile 10

Failure To Deliver/Perform Gonzaga University 1

Governement agency complaint Everett Animal Shelter / Snohomish County Animal Control 1

Utilities Edgelake Mobile Home Park 1

Employment Issue LM Digital 1

Misrepresentation of Terms CBS Collections Inc 1

Failure To Deliver/Perform SmartFares 1

Other/Miscellaneous Central Portfolio Control / CPC 2


Failure To Deliver/Perform Great Floors - Lacey 1

Employment Issue Custom Defense Systems Inc. 1

Other/Miscellaneous Navia Benefit Solutions Inc 1

Unauthorized Debit Coinbase Inc 1

Non-Fulfillment Nectar Sleep 1

Other/Miscellaneous Seaside Trustee of Washington aka The Exchange 1


Connection
Failure To Provide Title/Registration Ticor Title of Washington 2

Collection Activity (Fraudulent or mistaken ID) Resurgent Capital Services dba LVNV 2

Page 40 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Other Vulnerable Audience Exploitation AT&T Mobility 1

Billing Issues AFA LLC dba Bulletproof Everyone 1

Questionable Quality Product/Service Pacific Rim CR LLC 1

Discrimination Kittitas County Housing Authority 1

Charge:Service Not Performed/Product not delivered Craigslist Inc 1

Questionable Quality Product/Service Trex Products 1

Other/Miscellaneous Smith Brothers Farms 1

Other/Miscellaneous Sound Health and Wellness Trust 1

Other/Miscellaneous CT Corportation Stystem dba Lyft Inc. 1

Product Safety Kitsap Auto Outlet 2

Misrepresentation of Terms 24/7 Locksmith / US 1 Locksmith 1

Misrepresentation of product or service Consumer Cellular 1

Other/Miscellaneous Hickory Hollow Rentals 1


Failure To Adjust/Refund ContextLogic Inc dba Wish.com 6

Unsatisfactory Repair/Service Quote Wizard 1

Collection Activity (Fraudulent or mistaken ID) Worldwide Recoveries 1

Infestation Sharp Property Management 1

Billing Issues Arco - Tukwila 1

Warranty Shaw Industries Claim Department 1

Unsolicited E-mail KeyBank National Association 1

Service Representation 11th Avenue Investment Properties 1

Other/Miscellaneous Just Flowers 1

Page 41 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Other/Miscellaneous Rainbow Auto Service 1

Rent receipts Puget View Mobile Home Park 1

Excessive Price or Charge K9 Country Club 1

Failure To Adjust/Refund Frontier Airlines - Corporate Office 2

Billing Issues Pacific Property Transfer aka Right Choice Transfer 1

Other/Miscellaneous North Shore Agency 11

Other/Miscellaneous King County Sheriff's Office 3

Product Safety Toyota Motor North America Inc 3

Other/Miscellaneous Northwest Plus Credit Union 1

Advance Fee Fraud Mystery Shopping Providers Association 1

Internet & Mobile device based transaction Spotify USA 1

Inadequate Disclosure ABRA Auto Body & Glass 1


Collection Practices Alpha Recovery Corp 2

Other/Miscellaneous Evergreen Roofing & Remodeling 1

Internet & Mobile device based transaction Freightquote.com 1

Odometer Tampering Car Craft Auto Sales 1

Questionable Quality Product/Service Advance Auto Sales / Payless Auto - Shoreline 2

Other/Miscellaneous Auto Outlet of Tacoma 1

Collection Practices Cortiva Institute 2

Right To Cancel First Progress 1

Failure To Adjust/Refund Global Cash Card 1

Page 42 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Billing Issues ACA Recovery 1

Other/Miscellaneous Halcyon Mobile Home Park 4

Advertising Contour Mortgage Corporation 2

Questionable Quality Product/Service Lenscrafters South Center Mall 1

Credit/Financing Experian Credit Reporting 18

Telemarketing Survey Sampling International 1

Failure To Provide Title/Registration Freedom RV 5

Other/Miscellaneous Rich's for the Home - Lynnwood 4

Crowdfunding Comhear 2

Questionable Quality Product/Service MS Glass Outlet - Seattle 2

Failed communication attempts Spokane Estate Sales 1

Unsatisfactory Repair/Service IQ Payment Systems 1


Failure To Deliver/Perform Auto Quest 1

Warranty A&E Factory Service 3

Misrepresentation of product or service Gilchrist Chevrolet Buick GMC 2

Identity Theft Washington State Department of Social and Health 1


Services
Senior Exploitation Alliance Security 1

Misrepresentation of product or service Boyko Motors 2

Charge Above Estimate Autometrics 1

Failure To Provide Title/Registration Warner Auto Center LLC 1

Page 43 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Excessive Price or Charge Laboratory Corporation of America 1

Questionable Quality Product/Service Sound Heating and Air Conditioning 2

Questionable Quality Product/Service M and D Appliance Service 1

Road Maintenance Timberland Village Mobile Home Park 2

Non-Fulfillment Rairdon Chrysler Dodge Jeep Ram of Monroe 1

Billing Issues Geico Insurance Agency Inc. 3

Privacy Issues Experian Credit Reporting 4

Free to Pay FreedomPop 4

Other/Miscellaneous Interstate Hood Company 1

Advertising MoviePass 1

Billing Issues Chas Maple Street Clinic 2

Unsatisfactory Repair/Service Regence Blue Shield 8

Service Representation AT&T Mobility 10


Questionable Quality Product/Service Western Union 1

Billing Issues Molina Healthcare of Washington 6

Questionable Quality Product/Service Northwest Chevrolet of Bellingham 2

Billing Issues 23andme 1

Failure To Adjust/Refund Sky Motors 2

Failure To Adjust/Refund Sunny Sky's Animal Rescue 1

Unauthorized Repair/Service Premier Mentoring/Daeus Financial Services 1

Business Failure or Bankruptcy Homestead Golf and Country Club 1

Employment Issue Washington State Department of Retirement Systems 1

Page 44 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Questionable Quality Product/Service Roadone Seattle dba Lincoln Towing Enterprises 1

Negative Option eHarmony 2

Other/Miscellaneous National Collegiate Student Loan Trust 1

Pyramid Schemes Mazda North American Operations 1

Advertising Good Chevrolet & Oldsmobile 3

Unsatisfactory Repair/Service All Green Carpet Cleaners 2

Warranty Fiat Chrysler Automobiles 17

Unsolicited Text Message Chase Executive Office 1

Failure To Deliver/Perform Arco - Lakewood #07027 1

Other/Miscellaneous LogMeIn fka Citrix GoToAssist 2

Identity Theft Delta Dental of Washington 1

Failure To Adjust/Refund Williamson Guns 3


Right To Cancel Ideal Image 1

Free to Pay JustAnswer 1

Questionable Quality Product/Service Allied Trade Group / ATG Store 1

Unordered/Unsolicited Merchandise Focus Receivables Management 1

Other/Miscellaneous Hurricane Diesel Performance 1

Unsatisfactory Repair/Service Arbor Ridge Assisted Living Community 2

Other/Miscellaneous Techno Books 1

Other/Miscellaneous Alaska Airlines 44

Billing Issues Physicians and Dentists Credit Bureau 2

Page 45 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Phishing Identity Theft 1

Questionable Quality/Used Rainier Dodge 2

Other/Miscellaneous 24 Hour Fitness 18

Misrepresentation of product or service King Volvo of Bellingham 1

Non-Fulfillment CK Family Dentistry 1

Telemarketing G and C Carpet and Upholstery Cleaners 1

Billing Issues Lenox 1

Other/Miscellaneous Red Canoe Credit Union 4

Landlord/Tenant - Residential Polaris at Covington (FPI Management) 2

Other/Miscellaneous Chaplin's Bellevue Volkswagen 1

Right To Cancel Brimma Solar 1

Charge Above Estimate ReachNow 1


Failed communication attempts FreedomPop 1

Billing Issues Brotherton Cadillac 2

Discrimination Micro Loans 1

Failure To Adjust/Refund Pettit Oil Company 1

Unsatisfactory Repair/Service Performance Jeep-Eagle dba Performance Kia 3

Failure To provide estimate DIRECTV 1

Credit/Financing Alan Webb Auto Group 1

Excessive Price or Charge Jackson Hewitt Tax Service 1

Duties of Landlord DeTray's Mobile Home Park 1

Page 46 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Inadequate Disclosure Home Doc Service 1

Crowdfunding Brett Bennett 3

Warranty National Heating Company 1

Questionable Quality Product/Service Karmart Volkswagen 2

Misrepresentation of product or service FreeShipping.com 1

Other/Miscellaneous Waypoint Resource Group 1

Other/Miscellaneous Datamax Supply 1

Employment Issue Seattle Children's Hospital 1

Negative Option Best Buy 2

Failure To Deliver/Perform I5 Computers 1

Unsatisfactory Repair/Service Events and Adventures 1

Excessive Price or Charge Mountain Alarm 1


Other/Miscellaneous Green Trust Cash 1

Refund Policies U-Haul 1

Mortgage Servicing Issue Loan Care 1

Failure To Deliver/Perform The Warranty Group 1

Other/Miscellaneous Value Added Communication / V Connect 1

Credit/Financing Frontier Ford 2

Duties of Landlord Lakebay Marina & Resort 1

Misrepresentation of Terms Lux Motors 1

Inadequate Disclosure Hinshaw's Acura 1

Page 47 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Failure To Deliver/Perform Odenza Marketing Group dba Star Rebates, Inc. 1

Telemarketing Pacific Telecom Communications Group 199

Fees Ocwen Loan Servicing LLC / Ocwen Financial Corporation 1

Failure To Deliver/Perform Richie's Garage / RDE Autosport 1

Other/Miscellaneous Tacoma Housing Authority 1

Questionable Quality Product/Service South Tacoma Motors 3

Internet & Mobile device based transaction Synapse Group 1

Short Sale National Football League / NFL 2

Misrepresentation of product or service Berkshire Hathaway HomeServices Northwest Real Estate 1

Charge Above Estimate Gateway Transmission 1

Other/Miscellaneous Lower Valley Memorial Gardens 1

Alleged criminal activity Adair Homes 1


Unsatisfactory Repair/Service Northwest Custom Concrete Resurfacing 1

Failure To Deliver/Perform Angie's List 1

Billing Issues Evergreen Emergency Services 8

Failure To Adjust/Refund Vintage Hardware & Lighting 1

Alleged criminal activity Boeing Employees Credit Union / BECU 1

Credit Reporting Error Bill Robertson Nissan 1

LL/T personality conflicts Allimor Estates LLC 1

Alleged criminal activity Oracle Corporation 1

Unsatisfactory Repair/Service SQ American Locksmith / Garage Door Repair 1

Page 48 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Non-Fulfillment Toyota of Tacoma 2

Unsatisfactory Repair/Service Classic Connections Travel Company, Inc. 3

Failure To Deliver/Perform Any Lab Test Now 1

Internet & Mobile device based transaction Roomster.com 3

Collection Practices GreenSky 2

Eviction Issues Lago de Plata Villa 1

Failure To Deliver/Perform United Airlines 5

Unnecessary Repair/Service Freedom RV 1

Free to Pay Stemologica 2

Misrepresentation of Terms Rainier Dodge 1

Warranty Wheels and Deals 1

Other Vulnerable Audience Exploitation Exotic Motors Imports 1


Unsolicited Text Message Multicare Health Systems 1

Billing Issues McLee's Automotive 1

Privacy Abuse OfferUp Inc 1

Inadequate Disclosure Umpqua Bank 1

Failure To Deliver/Perform National Warranty 1

Internet & Mobile device based transaction Cascade Distributing 1

Unauthorized Repair/Service Providence Health and Services 2

Other/Miscellaneous U-Park System 4

Failure To Deliver/Perform Luxury Capital Group 1

Page 49 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Excessive Price or Charge Camp Chevrolet 1

Other/Miscellaneous Machol and Johannes LLC 2

Credit/Financing Merchant Services 1

Credit/Financing LoanDepot 3

Utilities Birch Bay Resort Park 5

Other/Miscellaneous Totem Pole Mobile Estates 1

Misrepresentation of Terms Colonial Van Lines 1

Unsatisfactory Repair/Service OmniTechSupport.com aka Customer Focus Services, LLC 1

Failure To Deliver/Perform Monterey Financial Services 1

Failure To Deliver/Perform Xterior Services 1

Internet & Mobile device based transaction GoPro.com 2

Failed communication attempts Enhanced Recovery Company, LLC 1


Timeshare / Travel Club solicitation Issue Timeshare Warranty Financial Services 2

Credit Reporting Error Chex Systems 1

Misrepresentation of Terms Haven Legal Services 1

Unsatisfactory Repair/Service CT Locksmith - Seattle 1

Other/Miscellaneous Outwest Construction 1

Non-Fulfillment Strait Auto Inc dba Little Car Corner 1

Fees Rosewood Community Mobile Home Park 1

Failure To Adjust/Refund Plum Chic 3

Alleged criminal activity Fairfax Behavioral Health 1

Page 50 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Unsatisfactory Repair/Service Mr Cooper fka Nationstar Mortgage 2

Other/Miscellaneous Fiat of Seattle 1

General maintenance Nomad Community LLC 1

Inadequate Disclosure Tableau 1

Failure To Deliver/Perform Fidelity Investments 1

Questionable Quality Product/Service LA Fitness/Fitness International 10

Excessive Price or Charge Family Fresh United 4

Discrimination Virginia Mason 1

Third-Party Loan Modification Issue Advantage Legal Group 5

Misrepresentation of product or service BMW of North America 1

Spanish Language Complaints Comcast 1

Other/Miscellaneous National Publishers Exchange 1


Unauthorized Debit MyScore.com 1

Questionable Quality Product/Service Curbside Motors 31

Deposits Skyridge Estates 1

Charge:Service Not Performed/Product not delivered Wells Fargo CRA Risk Management 3

Inadequate Disclosure Walker's Renton Subaru 1

High Pressure Sales Wendle Ford 1

Failure To Deliver/Perform Teleflora 1

General maintenance Majestic Mobile Manor 1

Inadequate Disclosure Fluent Home LLC 1

Page 51 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Governement agency complaint Q Link Wireless LLC 1

Billing Issues WhitePages Inc 1

Health, safety or sanitation Lakeway Mobile Estates 3

Excessive Price or Charge Seattle Auto Werx 1

Identity Theft Sweepstakes 1

Billing Issues Athene Annuity and Life Insurance Company 1

Misrepresentation of product or service Eagle Media LLC dba Drivers-Licenses.org 4

Failure To Deliver/Perform AllianceOne 3

Unsatisfactory Repair/Service NW Driveways and Maintenance 1

Advertising Tablio LLC 1

Unsolicited Mail Light in the Box 1

Unsatisfactory Repair/Service Best Hearth and Home 1


Failed communication attempts Q Link Wireless LLC 3

Collection Practices First Tech Federal Credit Union 1

Other/Miscellaneous Global Auto 1

Billing Issues Legacy Creative Ventures dba Most Gifted Psychics 1

Service Representation Kickstarter 1

Credit/Financing Phillips 66/Conoco76 1

Misrepresentation of product or service Yellow Holding Ltd 2

Data Breach Expedia 1

Other/Miscellaneous DriveTech LLC 1

Page 52 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Free to Pay Guthy-Renker 1

Unsatisfactory Repair/Service Days Inn - Ellensburg 2

Other Vulnerable Audience Exploitation First Rate Auto Inc 1

Telemarketing Crossings Research 2

Right To Cancel Tucker Albin & Associates 1

Warranty All Star Ford 3

Other/Miscellaneous Sans Souci Mobile Estates 11

Permanent structures Timberline Mobile Home Park 1

Other/Miscellaneous Younker Nissan 3

Service Representation Change-my-address.com 1

Failure To Adjust/Refund Bluestem Brands Inc dba Old Pueblo Traders 1

International/Cross Border Advance Fee Fraud/AFF 1


Foreclosure Issue Select Portfolio Servicing aka SPS Portfolio Servicing, Inc. 28

Failed communication attempts Zillow Group Inc / Trulia Inc 1

Misrepresentation of product or service VitreoRetinal Associates 1

Alleged criminal activity Fred Meyer 1

Identity Theft PHH Mortgage fka Ocwen Loan Servicing LLC 2

Bushing Chevrolet of Everett 1

Employment Issue Express Employment Professionals 2

Failure To Adjust/Refund Service Magic / Home Advisor 1

Other/Miscellaneous Warrantech 1

Page 53 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Failure To Deliver/Perform Alumniclass.com 2

Not As Ordered Five Star Resorts Travel Club 1

Excessive Price or Charge Nissan Karmart 1

Collection Practices Gesa Credit Union 1

Right To Cancel Eleventh St Distributing 1

Homeowner/Condo Association complaint or concern Yes Energy Management 2

Failure To Deliver/Perform My Pillow 1

Spanish Language Complaints One Main Financial 1

Charge Above Estimate Frontier Communications 25

Internet & Mobile device based transaction Ecommerce Positioning, LLC 3

Other/Miscellaneous Midas Auto Service - Kent 4

Advertising Advantage Legal Group 1


Partial Performance Charter Communications 1

Failure To Deliver/Perform DeTray's Custom Housing 3

Right To Cancel Justfly.com 1

Failure To Adjust/Refund Incomm 1

Billing Issues Gaiam 1

Privacy Abuse DIRECTV 3

Collection Practices Vancouver Clinic 2

Charge:Service Not Performed/Product not delivered Pend Oreille Valley Network 1

Collections - Threatening behavior includes arrest ACS INC 1

Page 54 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Failure To Adjust/Refund Marketing Trustees of America 1

Service Representation Newegg.com 1

Misrepresentation of product or service Lucash Motors 1

Right To Cancel Northwest Territorial Mint 4

Inadequate Disclosure Bellevue Nissan 1

Failure To Deliver/Perform Petersen's Automotive 1

Billing Issues Costco 20

Excessive Price or Charge Tacoma Nissan 1

Billing Issues H&R Block 7

High Pressure Sales Aerus Electrolux 1

Internet & Mobile device based transaction PublicHomeCheck.com 1

Misrepresentation of product or service Titus-Will Chevrolet Buick 1


Collection Activity (Fraudulent or mistaken ID) Stellar Recovery 1

Collection Practices Monterey Collections 15

Questionable Quality Product/Service Sunset RV 6

Other/Miscellaneous DoubleDown Interactive/Doubledown Casino 2

Failure To Deliver/Perform Ontrac Shipping 2

Homeowner/Condo Association complaint or concern EMB Management Inc - an Associa Company 2

Failure To Adjust/Refund CARiD 2

Failure To Deliver/Perform People for People 1

Misrepresentation of product or service WinCo Foods - Spokane Valley 1

Page 55 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Unsatisfactory Repair/Service Atlas Glass Construction and Glass 1

Failure To Deliver/Perform Cash for iPhones 1

Charge:Service Not Performed/Product not delivered EVA Airlines 2

Billing Issues Total Care 1

Excessive Price or Charge Radio Shack Corporation 1

Misrepresentation of product or service Ford Hyundai of Kirkland 3

Credit/Financing Gateway One Lending and Financial 1

Other/Miscellaneous Elite Tech Services LLC 2

Billing Issues Rite Aid 11

Collection Practices Turning Point 1

Unordered/Unsolicited Merchandise Pocket Hose 1

Homeowner/Condo Association complaint or concern Quorum Real Estate 1


Failure To Deliver/Perform Affordable Transmissions 1

Identity Theft Sears Holdings Management Corporation 2

Failure To Deliver/Perform Fareportal dba Travelong Inc/Cheapoair.com/OneTravel 2

Internet & Mobile device based transaction Space Goat Productions 12

Prevention of meetings Emerald Hills Estates 7

Charge:Service Not Performed/Product not delivered First Data 1

Failure To Deliver/Perform Credit Protection Association 1

Unsatisfactory Repair/Service Fidelity National Home Warranty 2

Internet & Mobile device based transaction Xtreme Performance 1

Page 56 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Billing Issues Tukwila Self Storage 1

Other/Miscellaneous AA McMillan Brothers Auction 2

Questionable Quality Product/Service Carson Cars 20

Free to Pay Vemma 1

Credit/Financing Bayside Capital Services 1

Right To Cancel Volkswagen of Kirkland 1

Spanish Language Complaints LVRE Properties, LLC 8

Non-Fulfillment United Car Care 1

Other/Miscellaneous Lee Johnson Auto Family 3

Other/Miscellaneous National Arbitration LLC 1

Misrepresentation of product or service Global Tel Link 1

Other/Miscellaneous Esurance 2
Other/Miscellaneous Colt Parts 6

Other/Miscellaneous Dental Health Services 7

Short Sale UberSeat 1

Billing Issues High Point Asset 1

Misrepresentation of Terms Terry's Auto Sales 1

Failed communication attempts Prosper 1

Non-payment of rent Alyson Manor Mobile Estates 1

Unsatisfactory Repair/Service Security Networks 1

Right To Cancel USAA 3

Page 57 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Warranty Credit Concepts 1

Right To Cancel Twitter 2

Internet & Mobile device based transaction Eagle Media LLC dba car-registration.org 5

Billing Issues Justanswer.com 1

Collection Activity (Fraudulent or mistaken ID) Mr. Cooper fka Nationstar Mortgage 1

Foreclosure Escalation Financial Freedom 1

Internet & Mobile device based transaction Papa Murphy's International 1

Inadequate Disclosure City of Orting 1

Credit Reporting Error Aaron's - Auburn 1

Other/Miscellaneous Phillips Law Firm 2

Misrepresentation of Terms Shannons Auto Sales 2

Misrepresentation of product or service Washington Federal Savings 1


Rent raise My Place Mobile Estates 1

Unsolicited E-mail Money Map Press 1

Billing Issues Sunnyside Community Hospital 2

Failure To Provide Title/Registration Bluray Motors 1

Advertising U-Park System 1

Alleged criminal activity Remitly Inc 1

Failure To Adjust/Refund ABRA Auto Body & Glass 1

Service Representation Hope Link Transportation 2

Other/Miscellaneous TractorCo 1

Page 58 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Misrepresentation of Terms In Home Communication/aka Clear Satellite 3

Billing Issues Been Verified 1

Other/Miscellaneous Centrac/Thrifty Car Rental/Dollar Rent A Car - Spokane 6

Billing Issues Thrifty Car Rental 1

Price or Savings Claim Amazon.com 5

Tenant to tenant dispute Country Estates MHC 1

Failed communication attempts Kaiser Permanente Washington 1

Questionable Quality Product/Service Crown Motors 1

Internet & Mobile device based transaction Auction.com 1

Unauthorized Debit Online Global Solutions LLC 1

Other/Miscellaneous Beauty Impressions 2

Questionable Quality Product/Service Aetna Inc 2


Towing vehicles Crystal Tree Village 1

Warranty Truck City RV Sales 1

Misrepresentation of product or service Harbor Freight Tools 1

Bait & Switch Synchrony Bank fka GE Capital Retail Bank/GECRB/Care 1


Credit
Governement agency complaint Kaiser Permanente Washington 1

Deposits TV Repair Time 1

Other/Miscellaneous Kids Wish Network 2

Unnecessary Repair/Service Corporate Records Service 1

Page 59 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Excessive Price or Charge O'Reilly Auto Parts 1

Billing Issues TRA-MINW, PS 15

Failure To Deliver/Perform Smart Start 4

Billing Issues Harrison Medical Center - Bremerton 6

Price or Savings Claim CenturyLink 32

Invoice - misleading or fraudulent Industrial Chem Labs & Services 1

Internet & Mobile device based transaction Publishers Clearing House / PCH 6

Excessive Price or Charge Zoca Loans dba Rosebud Lending LZO 1

Other/Miscellaneous Kitsap Transit 2

Unauthorized Debit Definitive Motors 1

Failure To Deliver/Perform Omnicare of Seattle 1

Governement agency complaint American Family Insurance 1

Other/Miscellaneous SB&C/Skagit Bonded Collectors 1


Collections - Threatening behavior includes arrest National Express Couriers Service 1

Right To Cancel Our Community Credit Union 1

Misrepresentation of product or service West Coast Auto Works 2

Inadequate Disclosure Sunny Sky's Animal Rescue 1

Telemarketing Church of Scientology 3

Negative Option Macy's Executive Office 1

Other/Miscellaneous University of Washington 8

Credit Reporting Error Liberty Mutual Insurance 1

Foreclosure Issue Buck Buys Houses LLC 1

Page 60 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Internet & Mobile device based transaction Dollar Tree Corporate Office 1

Misrepresentation of product or service Avvo 3

Charge:Service Not Performed/Product not delivered Carnival Cruise Line 1

Other/Miscellaneous Swedish Hospital Medical Center 39

Other/Miscellaneous Walker's Renton Mazda 2

Misrepresentation of product or service Toyota of Seattle 2

Refund Policies Broadmoor RV 1

Other/Miscellaneous U.S. Office of Personnel Management 1

Homeowner/Condo Association complaint or concern Unknown 1

Fees Chase Mortgage Banking Executive Office 1

Advertising 24 Hour Fitness 1

Privacy Abuse ADT Security/Protection One Alarm Services 1


High Pressure Sales Citi Mortgage 1

Foreclosure Escalation USAA 1

Right To Cancel Inspirable LLC 1

Failed communication attempts Pacific Prospecting 1

Advertising Alaska Airlines 8

Closing community Firwood Lane Mobile Home Park 2

Warranty Tacoma RV 3

Unsatisfactory Repair/Service Northwest Cascade 1

Short Sale StubHub Inc 1

Page 61 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Internet & Mobile device based transaction Comenity Bank 1

Unsatisfactory Repair/Service Polar Bear Energy Solutions 1

Charge:Service Not Performed/Product not delivered Zillow 1

Forged or Altered Documents Car Pros Renton Kia 2

Failure To Deliver/Perform RJ Property Management LLC 2

Failure To Deliver/Perform Banner Bank - HQ 1

Other/Miscellaneous Naval Air Station Whidbey Island 6

Inadequate Disclosure Mel Korum Family YMCA 1

Misrepresentation of product or service Ruddell Auto Mall 2

Unordered/Unsolicited Merchandise Microsoft Corporation 1

Questionable Quality Product/Service Expo Auto 2

Questionable Quality Product/Service Lyle Pearson Premier Motor Cars 1


Prizes & Promotion Issue Motors Northwest 2

Other/Miscellaneous Maple Court Apartments 1

Unsatisfactory Repair/Service Weatherguard Roofing 1

Failure To Adjust/Refund Aladdin Bail Bonds dba Washington Fugitive Investigations 1

Charge:Service Not Performed/Product not delivered Almvig's Appliance 2

Failure To Adjust/Refund Rat2 Motorsports 1

Alleged criminal activity Whitney's Value Ford 1

Failure To Deliver/Perform Washington-information.org 2

Senior Exploitation Sears Holdings Management Corporation 1

Page 62 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Failure To Deliver/Perform Alki Tours 5

Other/Miscellaneous Miracle Method 1

Other/Miscellaneous The Sports Authority 1

Other/Miscellaneous Pierce Commercial Bank 1

Other/Miscellaneous MobStub.com 2

Refund Policies Mattress Firm 3

Other/Miscellaneous MoviePass 13

Other/Miscellaneous AutoNation Volvo of Bellevue 2

Unsatisfactory Repair/Service Titus-Will Chevrolet 3

Failure To Adjust/Refund Cedar Ridge Industries LLC 1

Other/Miscellaneous Automotive Specialists 2

Questionable Quality Product/Service DND Computer Repair 1


Billing Issues Trusted Plumbing & Heating 1

Billing Issues Bayview Loan Servicing 3

Unordered/Unsolicited Merchandise America's Test Kitchen 1

Failure To Deliver/Perform 410 Auto Wrecking 1

High Pressure Sales C Zone Solutions 1

Questionable Quality Product/Service Camping World - Burlington 2

Warranty Home Warranty of America 2

Other/Miscellaneous Good Chevrolet & Oldsmobile 4

Unsatisfactory Repair/Service Comcast - Philadelphia 1

Page 63 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Other/Miscellaneous Professional Credit Service 11

Alleged criminal activity The Lyric Apartments 5

Repossession Frontier Auto Sales 2 1

Excessive Price or Charge Lucky Transport 1

Other/Miscellaneous Pacific Rim Cleaning & Restoration 2

Charge:Service Not Performed/Product not delivered Yellow Page.com / Open Business Directory 2

Questionable Quality/Used Westlie Ford Mercury 1

Billing Issues United Cash Loans 1

Unsatisfactory Repair/Service American Disposal Company 1

Collection Practices KMart/K-Mart 1

Refund Policies Shopko Corp 1

Non-Fulfillment JustFly.com 1
Rent raise Mountain Valley Mobile Home Park 1

Other/Miscellaneous LCK Properties LLC 2

Other/Miscellaneous Yellow Pages Directory 3

Inadequate Disclosure Reservation Counter 1

Advertising Rich's for the Home - Lynnwood 1

Other/Miscellaneous The College Network 3

Misrepresentation of product or service Sharp Electronics Corp. 1

Non-Fulfillment Direct Buy - Corporate 1

Other/Miscellaneous Seattles Best Cannabis Delivery 1

Page 64 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Unlawful eviction Del Ray II Mobile Home Park 2

Billing Issues Classmates.com/Memory Lane 16

Warranty Guardian Roofing dba Jorve Roofing 1

Unsatisfactory Repair/Service Seattle Department of Transportation 1

Non-Fulfillment Safe Haven Security 1

Automatic Dialing Hilton Hotels 1

Other Vulnerable Audience Exploitation Reiki Ranch 1

Collection Practices Allied Residential 1

Unsatisfactory Repair/Service Valve Software dba Steam Powered/Steamgames/Steam 21


Software
Other/Miscellaneous Country Club Mobile Park 2

Other/Miscellaneous Interstate National Dealer Services 5

Other/Miscellaneous Country Living Magazine 1

Excessive Price or Charge Microsoft Corporation 1

Failure To Deliver/Perform Vivid Seats 18

Questionable Quality Product/Service Silicon Energy 8

Negative Option OnStar 1

Other/Miscellaneous Loyal Mechanical dba Pioneer Plumbing 2

Failure To Adjust/Refund Umpqua Bank 6

Other/Miscellaneous Cencom 1

Collection Practices Law Office of Weltman, Weinberg and Reis 1

Page 65 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Other/Miscellaneous US Vessel Documentation 2

Collection Practices Euro Pro 1

Collection Activity (Fraudulent or mistaken ID) Retrieval Mediation Services 2

High Pressure Sales Toyota Mercedes-Benz of Bellingham 1

Internet & Mobile device based transaction Pogo.com 1

Refund Policies Monte Cristo Ballroom 3

Failure To provide estimate Len's Automotive 1

Other/Miscellaneous Jewels, Etc. 1

Non-Fulfillment West Motorsports 1

Misrepresentation of product or service Ameda Auto Sales 1

Restriction/choice of goods or services Desert Oasis RV Park 1

Senior Exploitation Puget Sound Plumbing and Heating 2

Collections - Threatening behavior includes arrest Phishing 2


Inadequate Disclosure AutoNation Honda - Renton 1

Rules & enforcement Oaks Mobile & RV Court 3

Unauthorized Repair/Service Chase Mortgage Banking Executive Office 1

Failure To Adjust/Refund American Airlines 4

Unsatisfactory Repair/Service Global Engines 2

Questionable Quality Product/Service TransUnion Credit Reporting 10

Unsatisfactory Repair/Service Complete Restaurant Repair 1

Other/Miscellaneous Dishman Dodge 8

Unsolicited E-mail Big Fish Games 1

Page 66 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Collection Practices CCS Commercial / CCS Services 2

Collection Activity (Fraudulent or mistaken ID) West and Associates 1

Other/Miscellaneous ServiSolutions (Alabama Housing Finance Authority) 3

Unauthorized Debit Card Services/Credit Card Services/Card Member 1


Services/Card Holder Services/Bankcard Services
Failure To Deliver/Perform National Rifle Association of America dba NRA 1

Billing Issues Tacoma Auto Outlet 2

Unsatisfactory Repair/Service Coast to Coast Carports 3

Other/Miscellaneous Fox News Network LLC 2

Failure To Deliver/Perform MyLife.com Inc 4

Misrepresentation of product or service Guardian Security 1

Employment Issue Terra Staffing 1

Other/Miscellaneous Worx Yard Tools / Rockwell 1

Unsatisfactory Repair/Service Jim's Northgate Towing 1

Misrepresentation of Terms Geico Insurance Agency Inc 2

Billing Issues FedLoan Servicing 4

Other/Miscellaneous Assurance 1

Other/Miscellaneous Parkland Auto Center 19

Spanish Language Complaints AT&T Office of the President 1

Other/Miscellaneous Rogue Bikes LLC 1

Repair timeline Nomad Community LLC 2

Page 67 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Advertising BMW Northwest 1

Phishing Junk Email 1

Unauthorized Debit Ageless Avila Skincare 1

Advertising Auburn Chevrolet 4

Advertising Worldwide Electronics dba Buy TV Today.com 1

Billing Issues Rent A Center Corporate Office/RAC 6

Governement agency complaint Benton County 3

Privacy Abuse 7-11 / Seven Eleven 1

Unsatisfactory Repair/Service CR Boger Construction 4

Health, safety or sanitation Timberline Mobile Home Park 1

Inadequate Disclosure Wyndham Vacation Resorts 2

Failed communication attempts American Points Exchange 1

Inadequate Disclosure Audi Tri-Cities 1


Collection Practices Speedy Cash 3

Eviction Issues North Sound RV Park 1

Other/Miscellaneous AliphCom dba Jawbone 1

Other/Miscellaneous Clover Park Technical College 1

Unsatisfactory Repair/Service Rairdon Chrysler Dodge Jeep Ram of Kirkland 12

Non-Fulfillment Ashley Furniture/Ashley Homestore - Tukwila 1

Alleged criminal activity Getty Images 1

Failed communication attempts Trusted Debt Solutions 1

Right To Cancel Intrinsic Marketing 1

Page 68 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Other/Miscellaneous Total Protect Home Warranty/HomeSure of America 4

Other/Miscellaneous Seattle Credit Union 1

Failure To Deliver/Perform AON 1

Failure To Deliver/Perform Selene Finance 1

Misrepresentation of product or service Auburn Valley Group 1

Misrepresentation of product or service csgodouble.com 1

Internet & Mobile device based transaction Kigi Nursery 1

Spanish Language Complaints MCM/Midland Credit Management/Midland Funding/Encore 1


Capital Group
Advertising Fitbit 1

Internet & Mobile device based transaction Netgear 2

Other/Miscellaneous Numerica Credit Union 10

Charge:Service Not Performed/Product not delivered Priceline.com 1

Failure To Adjust/Refund Creative Solutions 1

Unauthorized Debit West Seattle Athletic Club 4

Right To Cancel Athenix 1

Failure To Deliver/Perform Open Road RV - Arlington 1

Road Maintenance Royalwood Mobile Estates 1

Other/Miscellaneous HD Services/aka Hunny Doo Handyman Services 1

Advertising Google Incorporated 12

Right To Cancel BellaEssence 1

Page 69 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Unsatisfactory Repair/Service System Pavers 3

Non-Fulfillment Quinden Marketing and Promotions 1

Advertising Better Living Brands LLC 1

Failure To Adjust/Refund Lincoln Mercury Mazda of Olympia 1

Data Breach Amazon.com 6

Phishing McLeodUSA Telecommunications Services 1

Billing Issues ILD Telecommunications / ILD Teleservices 1

Telemarketing Acurian Health 1

Other/Miscellaneous 1st Ave Auto Transport 1

Collection Activity (Fraudulent or mistaken ID) Global Acquisitions 2

Failure To Deliver/Perform Steve Hahn Motor Company 2

Other/Miscellaneous Pinnacle Medical Supply 3

Billing Issues Synergy Home Care 1


Rental agreements Cascade Park Village 29

Misrepresentation of Terms Wireless Advocates 1

Duties of Landlord Leisure Estates 2

Bait & Switch Toyota of Olympia 1

Billing Issues CMRE Financial Services 2

Failure To Adjust/Refund South Tacoma Mazda 2

Billing Issues Rouse EyeCare Center 1

Other/Miscellaneous First Choice Services/Patriot Garage Door 1

Inadequate Disclosure LifeWise Health Plan of Washington 1

Page 70 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Billing Issues Car Pros Chrysler Jeep Dodge Ram 1

Other/Miscellaneous Crystal Moroney Law Office 1

Billing Issues Bottom Line 2

Other/Miscellaneous Enhanced Recovery Company LLC aka ERC Collections 2

LL/T personality conflicts Little Mountain Estates 1

Excessive Price or Charge Watson Diesel Repair 1

Internet & Mobile device based transaction Afni Inc 1

Road Maintenance Mountain Green Mobile Home Park 1

Internet & Mobile device based transaction Delta Dental of Washington 1

Collection Practices ACS Inc 1

Collection Activity (Fraudulent or mistaken ID) Anasazi Group 1

Unordered/Unsolicited Merchandise Fort Bend Rx Pharmacy 1


Other/Miscellaneous IMDB Inc 1

Failure To Provide Title/Registration LG Auto 1

Failure To Deliver/Perform Purism SPC 1

Service Representation National Record Service 1

Failure To Adjust/Refund Rainier Rentals - Capstone 1

Other/Miscellaneous Exotic Paradise Vacations 1

Failure To Adjust/Refund DataSphere Technologies 1

Unauthorized Repair/Service American Home Shield 1

Warranty Burien Nissan 1

Page 71 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Other/Miscellaneous Waste Management of Washington 31

Unauthorized Debit Yelp.com 1

Business Failure or Bankruptcy Western Horizons Resorts 1

Failure To Return Goods/Part Stanley Black & Decker 1

Homeowner/Condo Association complaint or concern Bell-Anderson & Associates 1

Questionable Quality Product/Service Clayton Homes - Lacey 2

Internet & Mobile device based transaction Absentminded Crafts 2

Credit/Financing Samsung Electronics America 1

Collection Practices ACS / Affiliated Consumer Services 1

Price or Savings Claim Preferred Long Distance 3

Unauthorized Debit Pinnacle Public Services, LLC dba TelMate 1


Communications
Landlord/Tenant - Residential Circle J Manufactured Home Park 1

Right To Cancel Sling TV 1

Trees Kenmore Village Mobile Home Park 1

Employment Issue Northwest Hospital 1

Excessive Price or Charge 24/7 Locksmith / US 1 Locksmith 1

Unsatisfactory Repair/Service Jay Construction 1

Misrepresentation of product or service Cellular Country 1

Questionable Quality Product/Service Humane Society of Southwest Washington 1

Other/Miscellaneous Washington State Department of Licensing 73

Page 72 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Timeshare / Travel Club solicitation Issue Diamond Resorts International 6

Rental agreements Tenino Estates 1

Other/Miscellaneous Stamps.com 3

Billing Issues Whitman Medical Group 1

Questionable Quality Product/Service Savers/Value Village 1

Failure To Deliver/Perform Auburn Volkswagen 3

Unsatisfactory Repair/Service Delta Dental fka Washington Dental Service/WDS 1

Unnecessary Repair/Service Zein Automobiles Inc dba Zein Auto Group, Zag Auto 1
Sales, Best Bet Auto Sales & Independence Auto Sales
Charge:Service Not Performed/Product not delivered eHarmony.com 1

Unsatisfactory Repair/Service Mutual of Omaha 1

Other/Miscellaneous Regal Estates dba Regal Community LLC 3

Excessive Price or Charge South West Plumbing 1

Questionable Quality Product/Service West Coast Weight Loss 2

Misrepresentation of Terms Windermere Real Estate 1

Odometer Tampering Autos Only - Lynnwood 1

Right To Cancel Payless Auto Sales LLC 1

Credit/Financing Car Trek II 2

Unsatisfactory Repair/Service Nintendo of America 1

Discrimination Hannah Motor Company dba Dick Hannah 1

Non-Fulfillment Smilebox 2

Misrepresentation of Terms Furniture Factory Direct 2

Page 73 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Unnecessary Repair/Service Dr Gabriel Malouf DDS 1

Credit Reporting Error Capital One Services 15

Misrepresentation of product or service Nissan Motor Acceptance 1

Misrepresentation of Terms Connect America / Medical Alert 1

Billing Issues Viking Billing Service Inc 2

Internet & Mobile device based transaction 206 Maids 1

Advance Fee Fraud Zillow Group Inc / Trulia Inc 3

Questionable Quality/Used Lexar Homes 1

Unsatisfactory Repair/Service Skyline Security Management Inc 1

Charge Above Estimate Garcinia Cambogia 1

Telemarketing Once Driven 2

Billing Issues Franklin American Mortgage 2

Inadequate Disclosure Nationwide 3


Inadequate Disclosure Bellevue Billiards LLC dba The Parlor 1

Failure To Adjust/Refund Robinett Investment Company LLC 1

Inadequate Disclosure Online City Tickets/onlinecitytickets.com 2

Other/Miscellaneous Adzam Inc dba Doug's Lynnwood Mazda 3

Questionable Quality/Used Barton Auto 1

Other/Miscellaneous Seattle Court Reporting Institute 2

Other/Miscellaneous TelAlaska 1

Inadequate Disclosure Sinemia Inc 2

Billing Issues Accelerated Collection Service 2

Page 74 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Student Loan Issue Delta Management Associates 1

Other/Miscellaneous Account Now 1

Title of MH Puget View Mobile Home Park 1

Right To Cancel LifeWise Health Plan 1

Billing Issues Quicken Loans 3

Rules & enforcement Reef Parking fka Republic Parking Northwest 1

Other/Miscellaneous Ivan Landlord Service 1

Advertising GT Auto Sales 2

Other/Miscellaneous Cowlitz River Customs 1

Other/Miscellaneous Toyota of Bellingham 5

Rules & enforcement The River Mobile Home Community 2

Non-Fulfillment Houzz 1
Warranty Mr TV and Appliance 1

Questionable Quality Product/Service Gee Automotive 1

Inadequate Disclosure Pacific Office Automation 2

Failure To Adjust/Refund Hughes Network Systems 7

Failure To Return Goods/Part Aurora Nites Inn 1

Discrimination Kittitas County Habitat for Humanity 2

Foreclosure Issue Legal Affiliates Group 2

Unsatisfactory Repair/Service Colorado Technical University 1

Bait & Switch Kitsap Credit Union 2

Page 75 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Other/Miscellaneous Gila Corporation 2

Failure To Adjust/Refund Public Storage 3

Warranty Kia Motors of America 4

Free to Pay Forever Flawless Rst Inc 1

Failure To Deliver/Perform Qualstar Credit Union 1

Refund Policies Lowe's Home Improvement 5

Non-Fulfillment ReGen Tacoma 2

Billing Issues Trusted Media Brands dba The Family Handyman 1

Other/Miscellaneous HIL Financial 1

Other/Miscellaneous GoDaddy.com 1

Unauthorized Debit Elite Shipments 1

Prizes & Promotion Issue Verizon Wireless 4


Credit/Financing Advantis Credit Union 1

Employment Issue PeaceHealth 1

Warranty JC Penney Corporate Customer Relations 2

Failure To Deliver/Perform Vivint 14

Billing Issues Northwest Motorsports 2

Questionable Quality Product/Service FedEx Customer Relations 7

Other/Miscellaneous Otis Recovery 1

Governement agency complaint Walla Walla County Sheriff's Dept 1

Telemarketing Service Call 3

Page 76 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Employment Issue Service Employees International Union (SEIU) Local 775 1

Questionable Quality Product/Service Consumer Club Inc dba Getaroom.com 2

Senior Exploitation Beacon Plumbing and Mechanical 1

Spanish Language Complaints Buddy's Home Furnishings 1

Privacy Issues Archdiocese of Seattle 34

Phishing Best Buy Text Scam 1

Governement agency complaint City of Marysville 3

Other/Miscellaneous Hapo Community Credit Union 11

Rules & enforcement View Vista Park 4

High Pressure Sales Amway 1

Questionable Quality/Used Connect America / Medical Alert 1

Unsatisfactory Repair/Service Empire Today 7


Other/Miscellaneous Merrick Bank 2

Failure To Deliver/Perform Global Green Energy 1

Unsolicited E-mail Acura of Bellevue 1

Other/Miscellaneous Capital Medical Center 1

Governement agency complaint US Department of Homeland Security 2

Health, safety or sanitation Avista Utilities 1

Non-payment of rent View Vista Park 1

Unauthorized Debit Fan Box 1

Non-Fulfillment Visa Gift Card Bankcard Services 1

Page 77 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Advance Fee Fraud Johnson Outsourcing Company 1

Advertising SalvageBid 1

Other/Miscellaneous Citibank Presidential Communications 62

Unsatisfactory Repair/Service Toyota of Lake City 6

Advertising Fidelity Locksmith 1

Live-in care providers Friendly Village 1

Unsatisfactory Repair/Service Paul's Locksmith / El-Ad Group 1

Business Failure or Bankruptcy iYogi 8

Billing Issues King David Moving and Storage 1

Telemarketing VSP aka Vision Service Plan 1

Right To Cancel Kreative 6

Other/Miscellaneous All Star Automotive 1


Other/Miscellaneous SunTrust Mortgage 1

Other/Miscellaneous Julep Beauty 1

Misrepresentation of Terms Lithia Chrysler Dodge Jeep Ram Fiat of Spokane 3

Refund Policies Frontline Motors 1

Other/Miscellaneous Vital Records Online 4

Privacy Abuse Vacation Internationale dba VI Resorts, Vacation 1


Ownership Sales
Other/Miscellaneous DR Horton 1

Failure To Deliver/Perform Express Tires and Auto Service Center 1

Page 78 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Other/Miscellaneous Public Utility District 1 - Jefferson County 1

Failure To Adjust/Refund Inland Power and Light 1

Governement agency complaint Federal Bureau of Investigation 10

Inadequate Disclosure Erado 1

Other/Miscellaneous Washington State Vocational Rehabilitation 2

Questionable Quality Product/Service MM Comfort Systems 1

Misrepresentation of product or service Alfa Romeo & Fiat of Tacoma 2

Student Loan Issue General Revenue 1

Right To Cancel The Spokesman Review 1

Questionable Quality/Used Camp Chevrolet 1

Telemarketing Walgreens 1

Other/Miscellaneous Charter College 3

Other/Miscellaneous Sleep Train fka Sleep Country USA 1


Discrimination Extended Stay America - Federal Way 1

Misrepresentation of Terms Barclaycard/Barclays US 1

Unsatisfactory Repair/Service Dollar Rent A Car 2

Failed communication attempts Champion Mortgage 1

Credit/Financing Blair 1

Questionable Quality Product/Service JR Furniture USA 3

Spanish Language Complaints Choice E-Credit LLC 2

High Pressure Sales Five Star Resorts Travel Club 1

Excessive Price or Charge Rainier Dodge 1

Page 79 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Trees Creekside Mobile Home Park 1

Billing Issues Infinity Dish 1

Unnecessary Repair/Service Airport West Animal Clinic 1

Charge Above Estimate Wayne's Car Care & Transmission 1

Unsatisfactory Repair/Service Carsure 1

High Pressure Sales NorthStar Alarm Service 1

Internet & Mobile device based transaction Unknown - Fraudulent Collection Agency 2

Inadequate Disclosure Seterus 1

Other/Miscellaneous Ace Cash Express - Corporate Office 2

Unauthorized Repair/Service Nelson's Towing & Repair 1

Billing Issues Sprint Executive Services 341

Credit Reporting Error Asset Acceptance 1


Misrepresentation of Terms Camp Chevrolet 3

Unauthorized Repair/Service American Business Link Online 1

Unsatisfactory Repair/Service Rattlesnake Mountain Harley Davidson 1

Failure To Deliver/Perform Luxor Motors 1

Failed communication attempts Acres Mobile Estates 1

Failure To Deliver/Perform Evergreen Ford 1

Alleged criminal activity Best Buy 2

Questionable Quality Product/Service Terminix International 1

Unsolicited E-mail Campbell Nelson Volkswagen of Edmonds 1

Page 80 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Rental agreements Peabody Creek RV Park 2

Billing Issues AAA - American Automobile Assoc. Washington 3

Discrimination Circle J Manufactured Home Park 1

Charge:Service Not Performed/Product not delivered Flow Consultants 2

Duties of Landlord Creekside Mobile Home Park 1

Excessive Price or Charge Great American Readers 1

Other/Miscellaneous Frontier Behavioral Mental Health 1

Forged or Altered Documents Petrenko Law Firm 1

Price or Savings Claim Expedia 3

Other/Miscellaneous Thrifty Car Rental - Spokane 1

Spanish Language Complaints Rairdon Chrysler Dodge Jeep Ram of Kirkland 2

Employment Issue Inquiry 1


Warranty Day and Night/Discount Heating and Cooling 1

Other/Miscellaneous Certified Motorsports/CMS Autogroup LLC 1

Phishing Google Incorporated 4

Other/Miscellaneous Korum's Auto Outlet 1

Failure To Provide Title/Registration Auburn Way Autos 1

Other/Miscellaneous Noble Rush Motorcycles 2

Towing vehicles Meadow Park Trailer Court 1

Excessive Price or Charge Omni Services dba OSI 1

Collection Practices Croach 1

Page 81 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Billing Issues Integrity Solution Services 2

Excessive Price or Charge Chrysler Capital 1

Inadequate Disclosure American Airlines 1

Billing Issues DermaCare Tri-Cities 1

Mortgage Servicing Issue Cenlar Mortgage 1

Utilities Golden Rose Mobile Home Park 3

Credit/Financing Arco - Issaquah 1

Internet & Mobile device based transaction Jpay Inmate Services 9

Failure To Deliver/Perform Maple Leaf Motors 1

Service Representation TicketMaster 1

Unauthorized Debit Beachbody 3

Failure To Deliver/Perform Pochels Appliance Center 2


Unsatisfactory Repair/Service Seattle Home Appliance 1

Failure To Deliver/Perform Peninsula Subaru 2

Unsatisfactory Repair/Service Days Inn - Spokane 1

Internet & Mobile device based transaction Fandango.com 9

Inadequate Disclosure Haggens Inc. dba Top Foods 1

Student Loan Issue Van Ru Credit 1

Advertising Washington State Department of Licensing 1

Failure To Adjust/Refund Wyndham Vacation Resorts 2

Other/Miscellaneous Just For You Auto Sales 2

Page 82 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Not As Ordered Panera Bread Customer Care 1

Non-Fulfillment Spine Perfect 5

Product Representation/Used GT Auto Sales 1

Questionable Quality/Used Legend Auto Sales 7

Other/Miscellaneous Automated Accounts 4

Unsatisfactory Repair/Service MCM/Midland Credit Management/Midland Funding/Encore 1


Capital Group
Failure To Deliver/Perform Plentyoffish Media ULC 1

Other/Miscellaneous Red160 Equity Apartments 1

Other/Miscellaneous People Media/Our Time 1

Non-Fulfillment Timepayment Corporation 2

Billing Issues Progressive Business Publications 9

Other/Miscellaneous All Prop Investments 2

Misrepresentation of Terms Seaport Landing 1

Failure To Deliver/Perform Safelite Auto Glass 1

Other/Miscellaneous Goodman Manufacturing 1

Failure To Adjust/Refund Precision Transmission Plus LLC aka Bill Wright 1


Transmissions
Privacy Issues Volland Manor Mobile Home Park 3

Other/Miscellaneous The One Logis 1

Questionable Quality Product/Service Sling TV 1

Page 83 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Failure To Deliver/Perform Rairdon Chrysler Dodge Jeep Ram of Marysville 6

Internet & Mobile device based transaction Funko 2

Governement agency complaint CICS Employment Services Inc 1

Failure To Adjust/Refund Volkswagen of America 5

Governement agency complaint Pierce County Superior Court 3

Unsatisfactory Repair/Service Mike Scarff Subaru 1

Third-Party Loan Modification Issue ServiSolutions (Alabama Housing Finance Authority) 1

Internet & Mobile device based transaction Apple Inc 33

Packing Inquiry 1

Misrepresentation of Terms Nissan Karmart 1

Refund Policies Virgin Van Lines 1

Other/Miscellaneous J2 Global Inc dba eFax 2

Invoice - misleading or fraudulent Unknown 7


Other/Miscellaneous Aamco - Everett 1

Non-Fulfillment YWCA 1

Unordered/Unsolicited Merchandise Omni Services dba OSI 1

Governement agency complaint City of Fife / Photo Enforcement Program 1

Charge:Service Not Performed/Product not delivered Online Vital US/onlinevitalus.com 4

Product Representation/Used Riverside Ford 1

Failure To Adjust/Refund Protection 1 1

Rent raise Pleasant Valley Manor 1

Non-payment of rent Peabody Creek RV Park 1

Page 84 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Misrepresentation of product or service Walgreens 1

Unsolicited Mail VSC Marketing Group 5

Service Representation McCord's Vancouver Toyota 1

Failure To Deliver/Perform Evergreen Home Loans 1

Unsatisfactory Repair/Service Stryke Alarm 2

Other/Miscellaneous Topp Gunn Builders LLC 1

Right To Cancel D Tours Northwest 1

Rent raise West Valley Place MHP 1

Questionable Quality Product/Service Payless Auto Sales LLC 1

Unsatisfactory Repair/Service Audit & Adjustment Company 1

Rules & enforcement Peabody Creek RV Park 1

Unnecessary Repair/Service Office Depot / Office Max 1


Non-Fulfillment Anytime Fitness - Woodinville 1

Other/Miscellaneous Collision Consultants 1

Unsatisfactory Repair/Service AT&T Office of the President 13

Billing Issues Venmo 1

Other/Miscellaneous Smart Car 1

Misrepresentation of product or service Westgate Resorts 3

Excessive Price or Charge Garage Door Service Company 1

Misrepresentation of product or service Go Bank 1

Warranty KMart/K-Mart 3

Page 85 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

High Pressure Sales Spirit Auto Center LLC 1

Misrepresentation of Terms Equity Lifestyle Properties aka Thousand Trails 2

Inadequate Disclosure South Tacoma Mazda 1

Other/Miscellaneous Fitbit 3

Other/Miscellaneous Epic Lawn Care & Landscaping 1

Misrepresentation of product or service Rairdon Chrysler Dodge Jeep Ram of Bellingham dba 1
Rairdon's Hyundai
Service Representation Republic Services 2

Warranty Mudarri Motorsports 1

Other/Miscellaneous Better Living Brands LLC 4

Deposits Bow Lake Residential Community 1

Collection Practices Select Portfolio Servicing aka SPS Portfolio Servicing Inc 1

Failure To Deliver/Perform Jewell Day Spa 2

Other/Miscellaneous Google Incorporated 93

Governement agency complaint Charter Club Apartments 1

Non-Fulfillment Gilbert Auto Group 1

Other/Miscellaneous Prestige Financial Services 3

Other/Miscellaneous Palm Harbor Homes 1

Non-Fulfillment Lease Finance Group 2

Bait & Switch McCord's Dodge Chrysler Jeep 1

Phishing People Media/Our Time 1

Page 86 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Other/Miscellaneous Clickit RV LLC 1

Charge:Service Not Performed/Product not delivered Godaddy.com 1

Unauthorized Repair/Service Tacoma Dodge Chrysler Jeep 1

Discrimination Capital One Services 1

Misrepresentation of Terms Select Comfort 1

Billing Issues Onsite Portland 1

Excessive Price or Charge Pacific Medical Inc 1

Misrepresentation of product or service Excel CNA 1

Failure To Adjust/Refund US Airways 1

Non-Fulfillment The Swanx 1

Bushing Bruce Titus Automotive Group 1

Free to Pay MiraVie Skin Collection 1

Failure To Deliver/Perform Liquidation Car Company 1


Identity Theft Comenity Bank 3

Misrepresentation of Terms Tacoma Nissan 2

Questionable Quality Product/Service Car Toys Corporate Headquarters 6

Other/Miscellaneous Genesis Satellite 2

Lack of landlord enforcement Cedar Lane Mobile Home Park 1

Internet & Mobile device based transaction Annie's Young Woodworker's Kit Club 2

Billing Issues Johnson Controls 1

Failure To Deliver/Perform Northwest Electrical Service & HVAC LLC 1

Credit Reporting Error National Service Bureau 2

Page 87 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Misrepresentation of Terms Diversified Consultants Inc/DCI 1

Charge:Service Not Performed/Product not delivered CheckPeople.com 1

Unsatisfactory Repair/Service Sunyset Auto Wholesale dba S7 Automotive 1

Advertising Parkland Auto Center 1

Failed communication attempts Washington State Employees Credit Union / WSECU 1

Towing vehicles Horton's Towing 1

Failure To Adjust/Refund Vehicle Service Center 1

Charge:Service Not Performed/Product not delivered Lakeside Milam Recovery Centers 1

Bushing Trucks Plus USA 1

Rent raise Cascade Mobile Park LLC 3

Warranty Goodfellas Motor Co 1

Unsatisfactory Repair/Service IKEA 2


Questionable Quality Product/Service Ashley Furniture/Ashley Homestore - Spokane 1

Failure To Deliver/Perform Rogue Bikes LLC dba Rogue HB 2

Other/Miscellaneous Aetna, Inc. 9

Billing Issues Washington State Department of Labor and Industries 1

Unsatisfactory Repair/Service Vision Quest Sport and Fitness 2

Short Sale Rushmore Loan Management Services 1

Product Safety Nutra Pure LLC 1

Other/Miscellaneous Auburn Chevrolet 12

Unsatisfactory Repair/Service Rob's Auto Repair & Collision 1

Page 88 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Billing Issues Renaissance Hotel - The Lobby Court Lounge 1

Misrepresentation of product or service Aura Laser Skin Care 1

Fees Spirit Airlines 1

Other/Miscellaneous BMW Northwest 5

Senior Exploitation Dwayne Lane's Arlington Chevrolet 1

Tech Support Scam LogMeIn fka Citrix GoToAssist 1

Other/Miscellaneous Valleybrook Village Mobile Home Park 5

Collection Activity (Fraudulent or mistaken ID) Cash Advance America 2

Questionable Quality Product/Service Bustard Custom Construction 1

Billing Issues Four Points Sheraton 1

Other/Miscellaneous Park West 1

Phishing Collision Consultants 1


Odometer Tampering Whitney's Value Ford 1

Collection Practices Rent Collect Global 4

Advertising Dishman Dodge 1

Tenant to tenant dispute The Lakes at Gig Harbor 1

Governement agency complaint Washington State Employment Security Department 134

Billing Issues Yellow Pages Inc Outsourced Billing Department 2

Internet & Mobile device based transaction Transworld Systems Inc FKA NCO Financial Systems 1

Right To Cancel Muv Fitness 4

Failure To Adjust/Refund Gasoline Alley 1

Page 89 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Billing Issues Golden Valley Lending 1

Other/Miscellaneous PCC Community Markets 6

Charge Above Estimate MV Towing 1

Rental agreements View Vista Park 2

Identity Theft Department of Homeland Security/USCIS 1

Foreclosure Issue Fifth Third Bank 1

Other/Miscellaneous A-1 Janitorial Supply 1

Failure To Adjust/Refund Sinemia Inc 5

Unauthorized Repair/Service Go Total Body Fitness 1

Failure To Adjust/Refund Linwood Custom Homes 3

Unsatisfactory Repair/Service Buddy's Home Furnishings 2

Failure To Adjust/Refund Nationwide 2


Failure To Adjust/Refund Online City Tickets/onlinecitytickets.com 2

Other/Miscellaneous Hostgator 3

Other/Miscellaneous Ashley Furniture Homestore - Burlington 1

Other/Miscellaneous Edge Pest Control and Lawn Care 1

Internet & Mobile device based transaction Wizards of the Coast LLC 1

Collection Practices United Collection Bureau 2

Questionable Quality Product/Service Kreative 3

Other/Miscellaneous Rhino Wine Cellars 1

Unsolicited Fax Trip Advisor 2

Page 90 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Billing Issues Apple Valley Dental & Braces - Spokane Valley 2

Questionable Quality Product/Service Lyft Inc 2

Unsatisfactory Repair/Service Housing Authority of Grays Harbor County 1

Internet & Mobile device based transaction Sears Holdings Management Corporation 11

Unauthorized Repair/Service Munros Driving Instruction 1

Privacy Issues Roomstays.com 1

Internet & Mobile device based transaction Garmin International 1

Questionable Quality Product/Service Northwest Justice Project 2

Questionable Quality Product/Service JR Furniture & Mattress 1

Inadequate Disclosure Public Storage 4

Billing Issues Affordable Auto Liquidators 1

Collection Practices Affiliated Acceptance 1


Questionable Quality Product/Service Canopy West 1

Failure To Adjust/Refund S & J Engines 3

Questionable Quality Product/Service The Spokesman Review 2

Failure To Adjust/Refund Pacific Office Automation 1

Collection Practices Pride Recovery Services 1

Inadequate Disclosure Hughes Network Systems 3

High Pressure Sales Miracle Mate 1

Warranty Brown Boys Auto 1

Other/Miscellaneous Still Waters University aka Still Waters Massage Institute 1

Page 91 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Guests Regal Mobile Estates dba Regal Community LLC 1

Unsatisfactory Repair/Service Payless Auto Rental - SeaTac 1

Non-Fulfillment Auto Credit Sales Valley 1

Credit/Financing Prestige Financial 2

Failure To Deliver/Perform The Rian Group 1

Unsatisfactory Repair/Service Daikin North America LLC 1

Non-Fulfillment Ammo Liquidator 1

Free to Pay Century Manufacturing Corporation 2

Unsatisfactory Repair/Service Cole Law Firm 4

Failure To Provide Title/Registration BMW of Tri-Cities 1

Rules & enforcement Tenino Estates 3

Questionable Quality Product/Service Maaco - Puyallup 1


Advance Fee Fraud Eye Tech Secure 2

Billing Issues Marketing Unlimited/aka Magazine Club 1

Other/Miscellaneous Online Services Internet Directory 1

Advertising Sleep Train fka Sleep Country USA 2

Governement agency complaint US Army 2

Other/Miscellaneous Citi Financial 3

Internet & Mobile device based transaction Zen Cart Pros 1

Alleged criminal activity Sleep Inn - Seatac 1

High Pressure Sales Lakewood Auto Center 1

Page 92 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Billing Issues Kadlec Regional Medical Center 8

Other/Miscellaneous Fidelity Locksmith 1

Unordered/Unsolicited Merchandise Doubleday Book Club - Direct Brands Inc. 1

Failure To Adjust/Refund Redbox Automated Retail LLC 1

Advertising Citibank Presidential Communications 2

Price or Savings Claim Seattle Times 1

Misrepresentation of product or service Geekpcare 1

Other/Miscellaneous SalvageBid 1

Excessive Price or Charge Day and Nite Plumbing and Heating 1

Internet & Mobile device based transaction A Child's Closet.com 1

Road Maintenance Pinecroft Mobile Home Park 2

Other/Miscellaneous Solferino Homes Inc 3


Landlord/Tenant - Residential Olympia Police Department 1

Unauthorized Debit Ulta Beauty 1

Other/Miscellaneous High Performance Homes 2

Discrimination Seattle Talent 1

Advertising Julep Beauty 1

Property Preservation Ditech Financial LLC fka Green Tree Servicing 1

Other/Miscellaneous Honest 1 - Minnehaha 1

Collection Practices Identity Seattle 1

Other/Miscellaneous Washington's Lottery 1

Page 93 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Other/Miscellaneous Millennium Marketing 1

Collection Practices Cash Advance USA 1

Other/Miscellaneous Specialty Automotive Care Center 1

Unauthorized Debit AARP 1

Advertising Sansaco Furniture 1

Other/Miscellaneous Riverside Ford 1

Restriction/choice of goods or services 4

Unauthorized Debit Top Shelf Ecommerce LLC 3

Governement agency complaint Noel House Programs 1

Failure To Return Goods/Part Internet Business Resource Development 1

Bait & Switch St Johns Tire Shop 1

Other/Miscellaneous University Audi 1


Misrepresentation of product or service Diverse Solutions, A Division of Market Leader 1

Other/Miscellaneous Smart Start Inc 4

Unsolicited Mail Capital One Services 5

Other Vulnerable Audience Exploitation Zein Automobiles Inc dba Zein Auto Group, Zag Auto 1
Sales, Best Bet Auto Sales & Independence Auto Sales
Internet & Mobile device based transaction Tune In Radio 1

Failure To Deliver/Perform Allison Marine 1

Inadequate Disclosure Global Business Systems 1

Other/Miscellaneous TriState Roofing 4

Page 94 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Internet & Mobile device based transaction DEM Ticketing 6

Internet & Mobile device based transaction GovDeals Inc 1

Failure To provide estimate Dana's Transmission & Automotive Service 1

Alleged criminal activity Very Busy Media LLC dba mycarreg.org 1

Rental agreements Oaks Mobile & RV Court 3

Unauthorized Debit I-5 Toyota Scion 1

Non-Fulfillment Westgate Resorts/Central Florida Investments 1

Other/Miscellaneous Right Turn Construction 2

Internet & Mobile device based transaction Coolest Cooler 2

Not As Ordered 214

Repossession Rairdon Chrysler Dodge Jeep Ram of Monroe 1

Unsatisfactory Repair/Service Mason County Garbage 1

High Pressure Sales LA Fitness / Fitness International 2


Other/Miscellaneous Associa EMB Management Inc 1

Data Breach Bethesda Softworks LLC 1

Credit/Financing 360 Auto Body 1

Misrepresentation of product or service Titus-Will Motors - Tacoma 2

Screening / denial of sale or tenancy Alyson Manor Mobile Estates 1

Inadequate Disclosure Inland Power and Light 1

Unsatisfactory Repair/Service Town Toyota 4

Failure To Deliver/Perform Holiday Equity 1

Service Representation UPS/United Parcel Service 4

Page 95 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Collection Practices Credit Concepts 3

Internet & Mobile device based transaction eSupport.com/Cleverbridge 2

Internet & Mobile device based transaction The Kraft Heinz Company 1

Collection Practices Expect Payment Solutions 2

Credit Reporting Error Scheuber Road Emergency Physicians 1

Warranty Robbins and Co Foundation Systems 2

Misrepresentation of Terms Microsoft Corporation 4

Collection Practices Sirius XM Satellite Radio 1

Wireless portability Walmart 1

Credit/Financing Car Pros Hyundai Renton 2

Governement agency complaint Active Network dba Active Outdoors 1

Unregistered or Unlicensed Business Something for Soldiers Sales LLC 1


Unregistered or Unlicensed Business Randy Nielson 1

Other/Miscellaneous GT Auto Sales 6

Other Vulnerable Audience Exploitation Tapco Credit Union 1

High Pressure Sales Del Toro Auto Sales 1

Credit/Financing Bud Clary Chevrolet, Oldsmobile, Cadillac, Suzuki 6

Failure To Adjust/Refund Seterus 1

Charge:Service Not Performed/Product not delivered SeaTac Rentals Inc DBA Payless Car Rental 1

Misrepresentation of Terms Cenlar Mortgage 1

Internet & Mobile device based transaction McCormack Intellectual Property Law 1

Page 96 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Health, safety or sanitation Fiat Chrysler Automobiles 1

Pets White River Estates 1

Right To Cancel FedEx Customer Relations 1

Utilities Bowman Hilton Mobile Home Park 1

General maintenance Northwest Mobile Estates 1

Failure To Deliver/Perform Gresham Chrysler Dodge Jeep Ram 1

Privacy Abuse Family Wellness Data Center 1

Charge:Service Not Performed/Product not delivered Heritage Bank 1

Misrepresentation of Terms Kirkland Buick GMC 3

Refund Policies Reef Parking fka Republic Parking Northwest 1

Refund Policies Crystal Springs Water dba DS Waters of America 1

Unsatisfactory Repair/Service Electrolux Major Appliances Inc 4


Privacy Abuse Regal Cinemas Meridian 16 1

Failure To Deliver/Perform Grizzly Imports dba Grizzly Industrials 2

Collection Practices 1st Security Bank of Washington 2

Invoice - misleading or fraudulent Domain Listings LLC 5

Discrimination World Relief Spokane 1

Non-Fulfillment Unknown 9

Product Safety United Technologies, Climate, Controls & Security Systems 2


dba Kidde Fire Extinguishers
Automatic Dialing RPM / Receivables Performance Management 1

Page 97 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Billing Issues Liberty Tax Service 1

Advertising Han Ah Reum Mart Inc dba H Mart 1

Advertising Adzam Inc dba Doug's Lynnwood Mazda 5

Failure To Adjust/Refund ESPN Magazine 1

Other Vulnerable Audience Exploitation McCord's Vancouver Toyota 1

Misrepresentation of product or service Beacon Plumbing & Mechanical 3

Other/Miscellaneous Checks Unlimited 1

High Pressure Sales Red Safety 2

Property Seizure by Lien Suttell & Hammer PS fka Suttell Hammer & White PS 1

Questionable Quality/Used Sunset Auto 1

Questionable Quality Product/Service US Marine Engines aka US Engine Inc 1

Collection Activity (Fraudulent or mistaken ID) Western Union 1

Misrepresentation of Terms Vacation Internationale dba VI Resorts, Vacation 3


Ownership Sales
Other/Miscellaneous Labcorp of America 1

Internet & Mobile device based transaction Intelius 24

Questionable Quality Product/Service Kitsap Auto Outlet 5

Unsatisfactory Repair/Service NW Performance Repair 1

Misrepresentation of product or service Walla Walla Valley Honda 2

Advertising Apple Valley Honda 1

Lack of landlord enforcement Volland Manor Mobile Home Park 1

Unordered/Unsolicited Merchandise Public Pages 1

Page 98 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Unsatisfactory Repair/Service Santander Consumer USA 1

Invoice - misleading or fraudulent Getty Images 3

Other/Miscellaneous Northstar Alarm Services 5

Landlord/Tenant - Residential Capitol Hill Housing 2

Charge:Service Not Performed/Product not delivered WKA Innovations 2

Other/Miscellaneous WFG National Title Company of Washington 2

Collection Practices MOHELA 1

Telemarketing CDR Recovery / Cred X Debt Recovery 1

Questionable Quality Product/Service Weston Buick GMC 1

High Pressure Sales Jerry Smith Chevrolet of Anacortes 3

Right To Cancel Good Housekeeping Magazine 2

Right To Cancel Rhodium Tech 1

Credit/Financing HomeStreet Bank 2


Employment Issue Northern Quest Casino 1

Rules & enforcement Pleasant Valley Manor 2

Refund Policies Tukwila Self Storage 1

Other/Miscellaneous ChexSystems and DPPS 4

Failure To Adjust/Refund Goodyear Tire & Rubber 2

Other/Miscellaneous Comerica Bank / Direct Express Mastercard 1

Right To Cancel Protect America 6

Spanish Language Complaints The Auto Auction DBA RRRuns Great Auto Sales 1

Other/Miscellaneous Septic Savior, LLC 1

Page 99 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Failure To Adjust/Refund BattDepot.com 3

Failure To Adjust/Refund Biofit Vitamins 1

Unsatisfactory Repair/Service Guardian Roofing fka Jorve Roofing 1

Billing Issues Tacoma Cat Hospital 1

Non-Fulfillment Best Buy 7

Refund Policies Rite Aid 2

Other/Miscellaneous Credit Karma Inc 3

High Pressure Sales Rairdon Alfa Romeo and Fiat of Kirkland 1

Misrepresentation of Terms Direct Processors (DP) 2

Failure To Adjust/Refund Carvana 1

Failure To Adjust/Refund Winepress Publishing/dba Pleasant Word 3

Other/Miscellaneous Ecoinsulate Northwest 1


Internet & Mobile device based transaction Arrest Records Online 2

Other/Miscellaneous USDA Rural Housing Service 1

Forced Place Insurance Flagstar Bank 2

Unsatisfactory Repair/Service Coopers Auto Repair 1

Questionable Quality Product/Service PEMCO Insurance 1

Governement agency complaint Benton County District Court 2

Other/Miscellaneous Duffy's Auto Brokerage 2

Credit/Financing Autos Only 2

Failure To Deliver/Perform Ovation Restoration LLC 1

Page 100 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Charge:Service Not Performed/Product not delivered LegalShield 1

Privacy Abuse Crimson Media LLC 1

Billing Issues Competitive Medical Solutions 2

Failure To Provide Title/Registration Autos Only - Burien 1

Internet & Mobile device based transaction Rover.com 5

Senior Exploitation Bank of America NA 3

Credit Reporting Error Financial Assistance/FAI 6

Rules & enforcement Lazy Z Mobile Home Park 1

Repossession Quality Funding 4

Other/Miscellaneous McCords Vancouver Toyota and Scion 1

Telemarketing 5 Star Quest 2

Billing Issues Overlake Hospital Medical Center 11


Collection Practices American Mint 2

Refund Policies Costco 5

Collection Practices Walden University 1

Unsatisfactory Repair/Service PNC Mortgage 2

Senior Exploitation A+ Services 1

Forged or Altered Documents Delgri Auto Sales 1

Misrepresentation of Terms Sunset Auto 1

Questionable Quality Product/Service Beldon Seattle 1

Failure To Deliver/Perform Sam's Club Corporate 10

Page 101 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Other/Miscellaneous Accelerated Collection Services 2

Other/Miscellaneous Kirkland Police Department 1

Price or Savings Claim Starbucks 1

Billing Issues Lang Towing 1

Internet & Mobile device based transaction Snohomish County Court 1

Senior Exploitation Sound Air Solutions 2

Failure To Provide Title/Registration MD Auto Sales 2

Failure To Adjust/Refund Blackhawk Network dba Pay Power Prepaid Visa 1

Misrepresentation of product or service Michael's Toyota 1

Other/Miscellaneous LazyBoy Furniture Gallery 1

Unauthorized Repair/Service Spirit Auto Center LLC 1

Other/Miscellaneous Blue Chip Development 1


LL/T personality conflicts Mountain View Mobile Home Park 1

Questionable Quality Product/Service Trudeau Automotive 2

Failure To Deliver/Perform Farmers Insurance 8

Other/Miscellaneous US Department of Justice 2

Unsatisfactory Repair/Service Green Dot 9

Misrepresentation of product or service BH Pacific Home Services LLC 1

Unordered/Unsolicited Merchandise NutriBullet LLC 1

Charge:Service Not Performed/Product not delivered Wayfair.com 1

Billing Issues KandyPens Inc 1

Page 102 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Negative Option Spokeo.com 1

Failure To Adjust/Refund Phoenix Financial LLC 1

Unsolicited E-mail Costco 1

Forged or Altered Documents Puyallup Car & Truck 1

Failure To Deliver/Perform Korum's Puyallup Nissan 1

Billing Issues Miracle Ear 3

Governement agency complaint The Columbian 1

Unsatisfactory Repair/Service AutoSafe 2

Unsatisfactory Repair/Service Age Well Solutions 1

Collection Practices ACS Corporation/Advance Cash Services 4

Inadequate Disclosure Allianz Global Insurance 3

Billing Issues The Mill at Mill Creek Apartments 1


Credit Reporting Error 34

Other/Miscellaneous Northwest Skin Specialists 2

Identity Theft Chase Bankcard Services Inc 9

Inadequate Disclosure The Car Center 1

Right To Cancel Tacoma News Tribune 16

Charitable Solicitation Issue Informed Electorate PAC 1

Inadequate Disclosure Borat Media LLC dba drivers-license-services.org 1

High Pressure Sales Tacoma Dodge Chrysler Jeep 5

Failure To Deliver/Perform West Coast Vinyl 1

Page 103 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Billing Issues 500 Fast Cash 1

Rent raise Sunset Heights MHC 2

Billing Issues Seattle Cancer Care Alliance 7

Collection Practices Puget Sound Energy 7

Non-Fulfillment eHarmony 1

Unsatisfactory Repair/Service HSBC Bank USA NA 1

Failure To Deliver/Perform Diamond Resorts International 3

Other/Miscellaneous Majestic Lake Financial 1

Misrepresentation of Terms Burien Chevrolet 2

Failed communication attempts Downtown Vision Center 1

Other/Miscellaneous Tuff Shed 2

Misrepresentation of product or service Rhino Distributing 1


Credit Reporting Error Elliott Bay Adjustment 1

Right To Cancel Wapato Point Lodge Association 3

Failure To Deliver/Perform Virginia Mason 2

Other/Miscellaneous Coinbase 1

Right To Cancel USA Benefits Advantage 1

Repossession Whitney's Value Ford 1

Other/Miscellaneous Altitude 104 Apartments 1

Failure To Deliver/Perform Canon USA Inc 1

Permanent structures Windsor Court Mobile Estates 1

Page 104 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Misrepresentation of Terms Navy Federal Credit Union 2

Other/Miscellaneous Ready Meds Pharmacy 1

Free to Pay Equinox Beauties 2

Student Loan Issue Colorado Technical University 1

Other/Miscellaneous Direct Processors 6

Other/Miscellaneous EPS / Electronic Payment Systems 1

Inadequate Disclosure MyPillow.com 1

Utilities Snohomish County PUD 1

Unsatisfactory Repair/Service HD's Auto Sales 1

Service Representation America's Credit Union a Federal Credit Union 1

Fees Bancorp Bank/Chime Bank 1

Right To Cancel La Bella Destinations/Freedom Marketing Group 1


Service Representation AirBnB 2

Other/Miscellaneous Simple Moving Labor 1

Identity Theft Netspend Corporation 4

Billing Issues AmeriGas 19

Billing Issues Direct Express 1

Unsolicited Mail The Pain Center 1

Questionable Quality Product/Service Quality Auto Center 2

Foreclosure Escalation Caliber Home Loans 7

Right To Cancel PeopleFinders.com 1

Page 105 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Inadequate Disclosure Hearst Corporation dba HGTV Magazine 1

Other/Miscellaneous Fannie Mae 4

Failure To Deliver/Perform Used LLC 2

Collection Practices Platinum Parking 21

Other/Miscellaneous Chucka Construction 2

Telemarketing Cyber Support 1

Odometer Tampering Emerald Motors 1

Unauthorized Debit Zoosk 1

Other/Miscellaneous Terrace Estates Mobile Home Park 1

Right To Cancel Arriva Medical 1

Other/Miscellaneous Governor Jay Inslee 1

Internet & Mobile device based transaction Innovative Online Design LLC 7
Health, safety or sanitation Monsanto 1

Rent raise Tenino Estates 1

Internet & Mobile device based transaction Niantic Inc 1

Right To Cancel www.familytreenow.com 2

Other Vulnerable Audience Exploitation Harris Ford 1

Mortgage Servicing Issue Navy Federal Credit Union 2

Billing Issues Zillow Group Inc/Trulia Inc 1

Misrepresentation of Terms Dell 1

Billing Issues Monte Cristo Ballroom 1

Page 106 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Advertising The Economist 1

Governement agency complaint McCarver School c/o Tacoma Public Schools 1

Other/Miscellaneous Robinson Tait 1

Misrepresentation of Terms BP Alarm 1

Warranty Hertz Corporation 1

Billing Issues Money Map Press 1

Inadequate Disclosure Jo-Ann Fabric and Craft 1

Other/Miscellaneous Pacific Northwest Truck & Marine Repair 1

Identity Theft Bank of America NA 18

Questionable Quality/Used Maple Leaf Motors / Fore Financial / Del Monte Auto Repair 2

Failure To Adjust/Refund Quality Inn and Suites - Seattle Center 1

Other/Miscellaneous Wilderness Rim Association 1


Collection Activity (Fraudulent or mistaken ID) Global Publication Processing aka GPP 1

Unsatisfactory Repair/Service iePlexus Inc 4

Refund Policies Classmates.com/Memory Lane 2

Failure To Deliver/Perform Hastings Books, Music and Video 1

Refund Policies Rairdon Nissan of Auburn 1

Other/Miscellaneous Faith & Freedom Coalition 1

Other/Miscellaneous CHI Franciscan Health Systems 174

Other/Miscellaneous BMI 1

Collection Activity (Fraudulent or mistaken ID) USAA 2

Page 107 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Other/Miscellaneous Big Picture Loans 5

Telemarketing Trusted Debt Solutions 1

Notice of rent raise Country Mobile Estates 3

Spanish Language Complaints Verizon Wireless 6

Unregistered or Unlicensed Business USAA 1

Inadequate Disclosure Tom Taylor Family YMCA 1

Right To Cancel Prime Fitness fka Bonney Lake Fitness 1

Unnecessary Repair/Service Northwest Mini 1

Unsatisfactory Repair/Service Molina Healthcare 1

Fees Colonial Estates 2

Trees Parkland Mobile Village 1

Other/Miscellaneous TwinStar Credit Union 1


Billing Issues McCarthy, Burgess & Wolff 1

Excessive Price or Charge Neighbors Moving & Storage 1

Billing Issues Maxcare of Washington 1

Billing Issues Alarm Guard Security Systems 1

Other/Miscellaneous Thrive Communities 1

Failure To Adjust/Refund Family Fresh Air 1

Misrepresentation of product or service John L Scott - Everett 1

Billing Issues Mattress Firm 2

Internet & Mobile device based transaction College Network 1

Page 108 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Foreclosure Escalation Mr. Cooper fka Nationstar Mortgage 1

Landlord/Tenant - Residential Greystar Real Estate Partners LLC 1

Other/Miscellaneous Cascade Windows 2

Rent raise Cascade Park Village 33

Unsatisfactory Repair/Service Equipment Experts Inc 1

Unsatisfactory Repair/Service Statewide Windows 1

Questionable Quality/Used Dell 1

Misrepresentation of product or service Corinthian Colleges 1

Non-Fulfillment Gee Auto Group 1

Misrepresentation of Terms Hostwinds LLC 1

Partial Performance Northwest Territorial Mint 1

Billing Issues Olympic Medical Center Financial Department 2


Other/Miscellaneous Chase Executive Office 83

Identity Theft Walmart 8

Right To Cancel Darwin's Natural Pet Products 1

Fees 113

Other/Miscellaneous Avangate dba 2Checkout 1

Advertising Doxo.com 2

Right To Cancel Charter Communications 5

Other/Miscellaneous KM Resorts of America 2

Excessive Price or Charge Astria Health 1

Page 109 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Failure To Return Goods/Part Pawn X-Change / Cash America 2

Questionable Quality Product/Service OnTrac 2

Other/Miscellaneous Conwell Associates 1

Partial Performance Eleventh St Distributing 1

Questionable Quality Product/Service Groupon 5

Right To Cancel North American Bancard 2

Alleged criminal activity Ashley Furniture/Ashley Homestore - Tukwila 1

Alleged criminal activity Northwest Cannabis Solutions 1

Failure To Deliver/Perform Light in the Box 1

Unauthorized Debit Hot Deals On Wheels 1

Other/Miscellaneous Firstsource Advantage 1

Unsatisfactory Repair/Service Gutter Maxx 3


Other/Miscellaneous Allied Interstate 6

Landlord/Tenant - Residential Zenith Properties 2

Permanent residence RVs 6

Failure To Deliver/Perform Vacation Ground Property 1

Excessive Price or Charge BSG Clearing Solution dba Zero Plus Dialing/ZPDI 1

Failure To Return Goods/Part Amazon.com 2

Inadequate Disclosure Marysville Ford 4

Unsatisfactory Repair/Service Rent A Center Corporate Office / RAC 3

Other/Miscellaneous Greystar Properties 2

Page 110 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Advertising Making A Difference Foundation - Seattle/Tacoma WA 1

Warranty AutoNation Honda Spokane Valley 2

Billing Issues The Boulders at Puget Sound Apartments fka Westridges 1

Foreclosure Escalation Columbia Bank 1

Bait & Switch The Olympian 1

Questionable Quality/Used Trucks Plus 2

Collection Activity (Fraudulent or mistaken ID) ACI/American Coradius International 1

Other/Miscellaneous Mayo Clinic 1

Failure To Adjust/Refund Angel Paws Pet Rescue 1

Billing Issues Wave Broadband formerly Broadstripe, LLC dba Millennium 1


Digital Media
Other Vulnerable Audience Exploitation Cascade Healthcare Solutions 1

Failure To Adjust/Refund United Cruises 1

Failure To Deliver/Perform Appliance Recycling Connection 1

Right To Cancel Pacific Internet fka WorldLink 1

Unsatisfactory Repair/Service Department of Transporation Good to Go Division 2

Health, safety or sanitation ITT Technical Institute 1

Right To Cancel Lifewatch USA 2

Telemarketing Express Scripts 1

Unsatisfactory Repair/Service The News Tribune 2

Unordered/Unsolicited Merchandise Auto Processing Center 1

Page 111 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

General maintenance Killarney Woods Mobile Home Park 1

Collection Activity (Fraudulent or mistaken ID) Certegy Payment Solutions LLC fka Certegy Check 1
Services
Excessive Price or Charge VIS Management 1

Credit/Financing Burien Toyota 2

Other/Miscellaneous Maaco Collision Repair and Auto Painting- Burien 1

Questionable Quality Product/Service 777 Auto Sales 6

Misrepresentation of product or service Enumclaw Chrysler Jeep Dodge 1

Questionable Quality Product/Service Rairdon Honda of Burien 5

Alleged criminal activity Robert R Cosseey & Associates PS 1

Other/Miscellaneous Globe Motors 2

Unsolicited E-mail Rairdon Nissan of Auburn 1

Unsatisfactory Repair/Service Servpro - Marysville 1

Other/Miscellaneous The Vancouver Clinic 1

Failure To Adjust/Refund Turo 1

Misrepresentation of product or service Network Systems 1

Unsatisfactory Repair/Service Ditech Financial LLC fka Green Tree Servicing 12

Failure To Deliver/Perform Bio Tech Research Dept 1

Unsatisfactory Repair/Service Shellpoint Mortgage Servicing 1

Charge:Service Not Performed/Product not delivered J and M Exhaust and Auto Repair 2

Questionable Quality Product/Service Toyota Motor North America Inc 17

Billing Issues Seattle TV Repair 1

Page 112 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Phishing Avangate dba 2Checkout 1

Billing Issues Sixt Rent a Car 4

Automatic Dialing Charter Communications 2

Other/Miscellaneous Multicare Health Systems 66

Failure To Adjust/Refund Imperial Parking aka Impark 3

Unsatisfactory Repair/Service Rasier LLC dba Uber 2

Questionable Quality Product/Service International Parking Management Inc 6

Other/Miscellaneous Brookdale Puyallup South 1

Billing Issues Pinnacle Credit Services 1

Misrepresentation of product or service Grand Avenue Realty and Lending 1

Unauthorized Debit Service Magic / Home Advisor 1

Phishing Chase Executive Office 6

Excessive Price or Charge ExtraCar Airport Parking / Extra Car Parking 1


Other/Miscellaneous Overlake EyeCare 1

Other/Miscellaneous Northern Leasing Systems 9

Price Gouging StubHub Inc 1

Billing Issues Clear TV 1

Questionable Quality Product/Service Valley Empire Collections 1

Questionable Quality Product/Service Hawthorne Suites by Wyndham - Kent 2

Other/Miscellaneous The Lodge at Mallard's Landing 1

Other Vulnerable Audience Exploitation Budget PrePay Inc dba Budget Mobile 1

Unsolicited Mail Spokane's Superior Solutions LLC 2

Page 113 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Business Failure or Bankruptcy All Transmissions & Automotive 1

Billing Issues Spokane Emergency Care Physicians 2

Failure To Deliver/Perform Wildcard Properties dba Studio Wildcard 3

Governement agency complaint 911 1

Unsatisfactory Repair/Service HCR ManorCare Health Services - Lacey 1

Other/Miscellaneous Cordial Auto Brokers 2

Unauthorized Debit Active.com 1

Collection Activity (Fraudulent or mistaken ID) Consumer Settlement Processing 1

Unauthorized practice of Law Allied Documents 1

Fees Citi Mortgage 2

Right To Cancel Xlibris Publishing / Author Solutions 1

Advertising Desert Sun Tanning - Poulsbo 1


Inadequate Disclosure Croach Pest Control 1

Billing Issues 1st Class Paving 1

Unsatisfactory Repair/Service Paramount Theatre 1

Questionable Quality/Used Enumclaw Auto Exchange 1

Other/Miscellaneous Match.com 8

Privacy Issues New York Times 1

Service Representation Publishers Distribution Services/United Publishers Network 1

Trees The Lakes at Gig Harbor 1

Other/Miscellaneous Net 10 Wireless 6

Page 114 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Unsatisfactory Repair/Service Tempur-Pedic North America 1

Price or Savings Claim Car Pros Tacoma Kia 1

Failure To Deliver/Perform Bitdefender LLC 1

Unsolicited Mail Angie's List 1

Unsatisfactory Repair/Service Discovery Benefits 1

Right To Cancel US Search 1

Failure To Provide Title/Registration S & M Auto Repair & Sales 1

Forged or Altered Documents Legend Auto Sales 1

Misrepresentation of Terms Sunset Kia of Auburn 2

Road Maintenance Serene Terrace Mobile Home Park 1

Other/Miscellaneous Upscale Moving & Delivery 1

Business Failure or Bankruptcy Tacomas Auto Outlet 1


Other/Miscellaneous Professional Learning Institute LLC 5

Alleged criminal activity Unknown 106

Unsatisfactory Repair/Service Mold Buster 1

Other/Miscellaneous Holland Residential / Taluswood Apartments 2

Billing Issues Intoxalock Consumer Safety Technology 1

Other/Miscellaneous Real Estate Investment Services 1

Other/Miscellaneous Everett Housing Authority 1

Other/Miscellaneous Grupo Vidanta 1

Credit/Financing Cabela's 2

Page 115 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Warranty Envirocoating Innovations / dba Rhino Linings NW 1

Questionable Quality Product/Service Mountain Loop Motor Cars 3

Collection Activity (Fraudulent or mistaken ID) IQ Data International 7

Unsatisfactory Repair/Service Reed Longyear Malnati & Ahrens PLLC 1

Charitable Solicitation Issue Skills Inc 1

Governement agency complaint Veterans Administration Hospital 1

Privacy Issues Plymouth Housing Group 1

Internet & Mobile device based transaction HelloFresh 2

Collections - Threatening behavior includes arrest Rent A Center Corporate Office/RAC 2

Other/Miscellaneous Mazda North American Operations 4

Other/Miscellaneous Avis / Budget Rent A Car 24

Non-Fulfillment Trusii 2
Credit/Financing B&B Auto Sales 1

Billing Issues Crosspointe Autoplex 1

Failure To Deliver/Perform C. Speck Motors 1

Failure To Adjust/Refund PRco Power 1

Failure To Deliver/Perform Tytan Tractors 1

High Pressure Sales Inspiring Minds aka Inspiring Possibilities 1

Rent raise Oaks Mobile & RV Court 10

Other/Miscellaneous J and R Auto Sales 1

Product Safety Sunset RV 1

Page 116 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Failure To Adjust/Refund Brooks Biddle 2

Internet & Mobile device based transaction GearBest 2

Other Vulnerable Audience Exploitation Northwest Mini 1

Questionable Quality Product/Service Karz N More 1

Failed communication attempts Rainier Vista Mobile Home Park 1

Failure To Deliver/Perform Laurie Christian Real Estate 1

Other Vulnerable Audience Exploitation Fife RV Center 1

Refund Policies CVS Caremark 1

Inadequate Disclosure Larrance Commons DDS 1

Inadequate Disclosure Carvana 1

Other/Miscellaneous Sunrise Cremation Society 1

Unsatisfactory Repair/Service Springleaf Financial Services 2


Misrepresentation of Terms Cencom Inc 4

Other Vulnerable Audience Exploitation Mortgage Investors Corporation 1

Billing Issues YourTel Wireless 1

Questionable Quality Product/Service Sumner RV 1

Billing Issues Utah Community Credit Union 1

Inadequate Disclosure Blackhawk Network dba Pay Power Prepaid Visa 1

Unsatisfactory Repair/Service KarMart Chrysler Jeep Dodge Ram 1

Price or Savings Claim Chevron & Texaco Corporation 1

Privacy Abuse Microsoft Corporation 11

Page 117 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Employment Issue Instacart.com 2

Right To Cancel Orkin Pest Control 1

Charge:Service Not Performed/Product not delivered Ashley Furniture/Ashley Homestore - Tacoma 1

Spanish Language Complaints Battle Ground Mobile Estates 1

Charitable Solicitation Issue Go Fund Me 1

Misrepresentation of Terms Laptop and Desktop Repair LLC dba Cash for Laptops 1

Spyware / Malware Rhodium Tech 1

Non-Fulfillment Dabella 1

Prizes & Promotion Issue Rairdon Chrysler Dodge Jeep Ram of Kirkland 1

Charitable Solicitation Issue Lord's Ranch/aka World Harvest Missions 1

Other/Miscellaneous Square Inc dba Square Up/Square Cash 6

Other/Miscellaneous Firestone Corporate Office 14


Questionable Quality Product/Service Arriva Medical 1

Misrepresentation of Terms Honda of Seattle 1

Unsatisfactory Repair/Service Cricket Wireless 5

Right To Cancel Luminess Air 5

Misrepresentation of Terms H & H Enterprises of Selah aka Brian Harris Used Cars 1

Billing Issues Ally Bank 1

Failure To Adjust/Refund Allianz Global Insurance 1

Service Representation Experian Security Freeze 1

Foreclosure Issue Umpqua Bank 2

Page 118 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Unordered/Unsolicited Merchandise ADT Security/Protection One Alarm Services 1

Discrimination Valley Athletic Club 1

Failure To Return Goods/Part WKA Innovations 1

Repossession Boeing Employees Credit Union / BECU 2

Other/Miscellaneous Fallen Hero Bracelets aka The Roberts Ridge Foundation, 1


The Benjamin Foundation, Kopfjager Arms, Midnight Coal
Company, East India Company LLC, Hudson Bay Trading
Company LLC, 3charlie.com, FHB LLC
Failed communication attempts Zaycon Foods LLC dba Zaycon Fresh 1

Repair timeline Calmor Cove Club 3

Other/Miscellaneous Visa Cardholder Services Center 1

Other/Miscellaneous Market Leader Inc 1

Questionable Quality Product/Service IKO Industries 1

Health, safety or sanitation Burger King Corporation 2

Repossession AutoNation Chrysler Dodge Jeep Ram Bellevue 1

Unsatisfactory Repair/Service Alliance WorldWide Van Lines 1

Unsatisfactory Repair/Service All Green Carpet Cleaning 1

Other/Miscellaneous Optima Tax Relief 1

Refund Policies Good Feet Store - Lynnwood 2

Failure To Deliver/Perform Quality Relocation Services 1

Warranty Sedgwick Claims Management Services Inc 3

Page 119 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Identity Theft Credit International Corp. 1

Questionable Quality Product/Service Affordable Used Cars & Marine 1

Credit/Financing Toyota of Renton fka Bob Bridge Toyota 2

Credit Reporting Error Monterey Financial Services 1

Not As Ordered Smart Glass 1

Failure To Deliver/Perform McDonald's 1

Failed communication attempts Woodland East Manufactured Home Community 1

Excessive Price or Charge Watson Productions 1

Collection Practices Jefferson Capital Systems 6

Failure To Provide Title/Registration Harris Ford 2

Charge:Service Not Performed/Product not delivered Haselwood Chevrolet Buick GMC 1

Deposits Glenwood Mobile Estates 1

Other/Miscellaneous Ponderosa Mobile Home Park 1


Billing Issues Stone Wave 2

Billing Issues 8x8 Inc 1

Collection Practices Renton Honda 1

Questionable Quality Product/Service Protect America 3

Other/Miscellaneous Kohl's 2

Billing Issues YCCS 1

Advertising Auto Exchange 1

Privacy Abuse O'Reilly Auto Parts 1

Crowdfunding Liftport Group 6

Page 120 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Other/Miscellaneous CarHop/UAC 39

Other/Miscellaneous Valkyrie Arms Ltd 1

High Pressure Sales American Home Shield 1

Collection Practices eBay 1

Questionable Quality Product/Service Columbia Bank 1

Billing Issues The Plumbing Joint 1

Internet & Mobile device based transaction E-Cigs Brand 1

Collection Activity (Fraudulent or mistaken ID) Credit Management 1

Unsatisfactory Repair/Service Bill's Clock & Watch Repair 1

Collection Practices Summit Receivables 1

Discrimination 87

Collection Practices Liberty Acquisitions Servicing 2


Charge:Service Not Performed/Product not delivered Midwestern Vanlines 1

Non-Fulfillment AIG Benefit Solutions 1

Other/Miscellaneous Q-LinkWireless LLC 1

Product Safety LA Fitness/Fitness International 1

Other/Miscellaneous Global Fulfillment Services 3

Non-Fulfillment Macy's Executive Office 5

Unsatisfactory Repair/Service Viking Range 2

Warranty Conner Homes LLC 2

Excessive Price or Charge Tesoro Refining & Marketing Company LLC 1

Page 121 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Price Gouging Suburban Propane 2

Failure To Deliver/Perform Valvoline Instant Oil Change - Longview 1

Warranty A Plus Services 1

Phishing Avis / Budget Rent A Car 1

Unsatisfactory Repair/Service Snohomish County 1

Advance Fee Fraud Washington Federal Savings 2

Product Safety Curbside Motors 2

Privacy Issues US Bank Corporate Compliance 2

Misrepresentation of Terms Neptune Society 1

Collection Practices Barclays/ Juniper Bank 1

Misrepresentation of product or service Big Mac's Auto 1

Discrimination Pierce Transit 1


Excessive Price or Charge ADT Security/Protection One Alarm Services 1

Misrepresentation of Terms Westlake Financial Services 1

Failure To Adjust/Refund Valley Medical Center, PLLC 1

Unsatisfactory Repair/Service Pandora Auto Sales 1

Billing Issues KeyBank National Association 33

Misrepresentation of product or service Association of Firefighters and Paramedics 1

Internet & Mobile device based transaction Gogo Wholesale 1

Credit Reporting Error AllianceOne 11

Fees TTI National 1

Page 122 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Failure To Adjust/Refund MyPillow.com 1

Excessive Price or Charge Bold LLC dba My Perfect Resume aka Live Career aka 1
Resume-Now
Telemarketing American Medical Response / Rural Metro 1

Credit/Financing US Bank Corporate Compliance 21

Other/Miscellaneous Fox Rent a Car 3

Other/Miscellaneous Airlift Northwest 1

Charitable Solicitation Issue Ladies Who Rock 3

Other/Miscellaneous Eisenhower & Carlson PLLC 1

Other/Miscellaneous Canyon Court Mobile Home Park 1

Excessive Price or Charge DIRECTV 13

Service Representation Burns Towing Company 1

Internet & Mobile device based transaction Japanese Maples and Evergreens 1

Charge:Service Not Performed/Product not delivered Amazon.com 28

Phishing Doxo.com 1

Billing Issues Ontel Products 1

Employment Issue Muckleshoot Casino 1

Collections - Threatening behavior includes arrest Mandatory Arbitration Services 2

Misrepresentation of product or service Progressive Insurance 1

Failure To Adjust/Refund Jo-Ann Fabric and Craft 1

Billing Issues City of Seattle 11

Page 123 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Collection Activity (Fraudulent or mistaken ID) Brown and Smith 1

Unsatisfactory Repair/Service Vacation Choices 3

Privacy Abuse MyLife.com/My Life 3

Cramming CenturyLink 28

Collections - Threatening behavior includes arrest MCO Financial 1

Other/Miscellaneous Skyway Towing and Recovery 3

Discrimination United Airlines 1

Rental agreements Cascade Mobile Park LLC 2

Misrepresentation of product or service Top Secret Coatings 1

Charge:Service Not Performed/Product not delivered CenturyLink 68

Internet & Mobile device based transaction SOSCharger 2

Other/Miscellaneous Home Towne Family Medicine 1

Landlord/Tenant - Residential Financial Assistance/FAI 1


Permanent residence RVs Maple Grove RV Resort 1

Internet & Mobile device based transaction Cat's Meow 2

General maintenance Sun Tides MHC 3

Failure To Adjust/Refund Advantage Leasing 1

Unordered/Unsolicited Merchandise US Directory Assistance Online 1

Other/Miscellaneous Live Nation 1

Work-at-Home Opportunity Kingdom Breeders aka TMT Reptiles 1

Other/Miscellaneous ZAG Motors 1

Questionable Quality Product/Service Export Auto 1

Page 124 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Health, safety or sanitation Oak Hollow Mobile Home Park 1

Business Failure or Bankruptcy MD Auto Sales 1

Other/Miscellaneous Eyes Rite Eyecare 1

Other/Miscellaneous Good Chevrolet and Oldsmobile 11

Charge Above Estimate Seattle Classic Cars 1

Third-Party Loan Modification Issue Chase Executive Office 1

Duty to comply with laws & codes Sprint Executive Services 1

Unsatisfactory Repair/Service Home Depot 47

Partial Performance Allstar Fence and Deck Construction 1

Negative Option Industrial Chem Labs & Services 2

Title of MH Takesa Village Homeowners Cooperative 1

Other/Miscellaneous Mountain Greens 1


Health, safety or sanitation Puget Sound Energy 1

Unsatisfactory Repair/Service FSA Logistix 1

Internet & Mobile device based transaction Waistshaperz 2

Unsatisfactory Repair/Service Madison Real Estate and Property Management 1

Unsatisfactory Repair/Service Lexus 3

Excessive Price or Charge Car Pros Renton Kia 1

Service Representation MoneyGram International 2

Failure To Deliver/Perform Accurate Utility Management 1

Questionable Quality Product/Service Mullinax Ford 2

Page 125 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Other/Miscellaneous GB Collects LLC 1

Unauthorized Repair/Service Honda of Marysville 1

Imposter scam One Main Financial fka Springleaf Financial 2

Inadequate Disclosure National Readers Service 1

Other/Miscellaneous Making A Difference Foundation - Seattle/Tacoma WA 1

Failure To Deliver/Perform Catholic Community Service Nativity House 1

Failure To Adjust/Refund Coinbase Inc 1

Unsatisfactory Repair/Service Volvo & Jaguar of Tacoma 1

Deposits Village Park 1

Questionable Quality Product/Service Bonanza.com 1

Warranty Kia of Puyallup 2

Unsatisfactory Repair/Service Five Corners RV 1


Fees Del Ray II Mobile Home Park 2

Other/Miscellaneous Key 2 Recovery 1

Billing Issues U-Haul 27

Other/Miscellaneous Postmates 1

Misrepresentation of product or service Northern Payment Systems 1

Questionable Quality Product/Service Chico Towing 1

Unsatisfactory Repair/Service Verizon Wireless 98

Failure To Deliver/Perform Curlew Store Inc 1

Unauthorized Debit ContextLogic Inc dba Wish.com 1

Page 126 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Billing Issues Hydroxatone 2

Internet & Mobile device based transaction Carmax Auto Finance 1

Right To Cancel Avenue Dental Care 2

Failure To Adjust/Refund Pacific Real Estate and Improvements 2

Rent raise The River Mobile Home Community 1

Eviction Issues Skylark Village Mobile Home Park 1

Unordered/Unsolicited Merchandise DIRECTV 10

Collections - Threatening behavior includes arrest Financial Crimes Department 1

Failure To Deliver/Perform Squaretrade 1

Failure To Deliver/Perform Lee Enterprises Inc dba The Daily News 1

Internet & Mobile device based transaction TruthFinder 3

Price Gouging PayPal 1


Privacy Abuse DHL Worldwide Express 2

Credit Reporting Error PennyMac Loan Services 1

Excessive Price or Charge Dirt Cheap Sewer 2

Misrepresentation of Terms Vonage 2

Internet & Mobile device based transaction Kayak.com 1

Other Vulnerable Audience Exploitation Bull Matrix Media 1

Failure To Deliver/Perform Safe Place 2

Screening / denial of sale or tenancy Tim Wa Mobile Home Park 1

Unregistered or Unlicensed Business Al's Plumbing 1

Page 127 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Failure To Deliver/Perform Porsche Cars North America Inc 1

Service Representation Bungie 1

Price or Savings Claim Alpine Payment Systems 1

Advertising Chase Executive Office 3

Packing Gilbert Motor Company LLC dba Gilbert Auto Nissan 1

Failure To Adjust/Refund Teen Challenge of Nevada 1

Internet & Mobile device based transaction Worldmark by Wyndham 3

Failure To Deliver/Perform Achieve KI 4

Forced Place Insurance Select Portfolio Servicing aka SPS Portfolio Servicing Inc 1

Unauthorized Repair/Service Yellow Directory Pages 3

Failure To Adjust/Refund MarcusUAV 3

Collection Practices Recovery Partners LLC 1


Fees Payless Car Rental 2

Questionable Quality Product/Service UW Medicine 5

Failure To Deliver/Perform Hawthorne & Co 1

Excessive Price or Charge Spartan Services Inc 1

Other/Miscellaneous Doxo.com 12

Billing Issues Redi National Pest Eliminators 4

Unsolicited Mail Award Notification Commission 1

Other/Miscellaneous Pierce County Auditor 2

Non-Fulfillment JC Whitney 1

Page 128 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Invoice - misleading or fraudulent Filing Labor Compliance Services/FLCS 5

Failure To Deliver/Perform Aaron's - Auburn 1

Unauthorized Debit Fluent Home LLC 1

Timeshare / Travel Club solicitation Issue Holiday Equity 1

Unsolicited E-mail Health IQ 1

Other/Miscellaneous WEI Mortgage 1

Fees Beezid 1

Inadequate Disclosure MyScore.com 1

Inadequate Disclosure Bob Hall Honda 1

Failure To Adjust/Refund AutoNation Ford of Bellevue 1

Rental agreements West Valley Place MHP 1

Collection Practices Universal Acceptance Corporation 1


Other Vulnerable Audience Exploitation Ohana Fiduciary Corporation 1

Unsatisfactory Repair/Service South Hill RV Sales 2

Homeowner/Condo Association complaint or concern McLeod Construction LLC 1

Inadequate Disclosure United Cruises 2

Other/Miscellaneous Sol Solutions Today 2

Questionable Quality Product/Service Shell 3

Identity Theft Willamette Dental Group 1

Rental agreements Pleasant Valley Manor 1

General maintenance Firs Mobile Home Park 34

Page 129 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Spanish Language Complaints Ditech Financial LLC fka Green Tree Servicing 1

Internet & Mobile device based transaction Precision Paint LLC dba Precision Products 2

Failure To Adjust/Refund Marysville Ford 1

Charitable Solicitation Issue Olympic Animal Sanctuary 21

Right To Cancel J2Global Communications/J2Connect.com 1

Misrepresentation of product or service 5 Star Quest 4

Failure To Deliver/Perform ADT Security 4

Collection Activity (Fraudulent or mistaken ID) Unknown - IRS Phishing 4

Billing Issues Seabourn Cruise Line Limited 1

Internet & Mobile device based transaction Quick Ship Electronics 1

Internet & Mobile device based transaction Connect America 1

Questionable Quality Product/Service Inogen 1


Other/Miscellaneous AVVO 1

International/Cross Border Construct Data Publishers 1

Collection Practices First National Collection Bureau 9

Unlawful eviction Picnic Pines Resort 1

Other/Miscellaneous Evergreen Memorial Gardens Cemetery & Funeral Chapel 1

Questionable Quality Product/Service Ft Lewis Motel 1

Warranty Safeway 1

Other/Miscellaneous Royal Coachman Estates 1

Other/Miscellaneous McNally Management Inc 1

Page 130 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Billing Issues First Premier Bank 5

Unsatisfactory Repair/Service Blade Chevrolet 3

Health, safety or sanitation General Electric/GE 1

Charge Above Estimate TransmissionXpress 2

Bait & Switch PayPal 1

Landlord/Tenant - Residential 275

Slamming 3

Billing Issues ATI Physical Therapy of Washington 7

Failure To Adjust/Refund A1 Asphalt Paving 1

Collection Activity (Fraudulent or mistaken ID) Complete Payment Recovery Services/CPRS 1

Other/Miscellaneous Card Services 1

Misrepresentation of product or service Puyallup Devils 1


Misrepresentation of Terms THD At-Home Services 1

Misrepresentation of product or service Lake City Auto Sales 1

Charitable Solicitation Issue Knowledge for Kids DBA Kures 4 Kids 2

Collection Practices CR Legal Services 2

Identity Theft MSA 30X 1

Other/Miscellaneous GoPro Floors 1

Billing Issues Olympic Ambulance Service Inc 1

Unsatisfactory Repair/Service West Coast Auto Dealers - Kennewick 1

Other Vulnerable Audience Exploitation Autos Only - Burien 1

Page 131 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Unsolicited E-mail Cash Advance Inc 1

Excessive Price or Charge Novilhos Brazilian Steakhouse 1

Inadequate Disclosure Imperial Parking aka Impark 2

Other/Miscellaneous National Secure Processing 4

Questionable Quality Product/Service Charter Communications 10

Business Failure or Bankruptcy Sensible Home Warranty 1

Unsatisfactory Repair/Service Northtown Auto Liquidators 1

Failure To Deliver/Perform Liberty Mutual Insurance 9

Data Breach Intel Inc 1

Billing Issues Dynamic Collectors 14

Failure To Adjust/Refund Vendors United 1

General maintenance Cedars Mobile Manor 1


Non-Fulfillment Blade Chevrolet 1

Other/Miscellaneous Veterans Administration Hospital 3

Warranty LG Auto 1

Repossession EZ Buy Motors 3

Service Representation Vacation Choices / Summit Marketing 3

Questionable Quality Product/Service All Auto Sales 1

Other/Miscellaneous Tesla Inc. 4

Advertising Walgreens 3

High Pressure Sales National Advertising and Publishing 1

Page 132 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Other Vulnerable Audience Exploitation DHS/USCIS 1

Bushing KarMart Chrysler Jeep Dodge Ram 1

Governement agency complaint Everett Housing Authority 2

Unsatisfactory Repair/Service John Erwin Remodeling 1

Discrimination American Express 1

Failure To Deliver/Perform Z Gallerie 1

Billing Issues LA Fitness/Fitness International 26

Non-Fulfillment Northtown Auto Liquidators 1

Questionable Quality Product/Service Rogue Raven Farms 2

Business Failure or Bankruptcy Bonneville Hot Springs Resort and Spa 1

Unsolicited Mail Freedom Mortgage 1

Other/Miscellaneous Good Housekeeping 1


Partial Performance U-Haul 1

Failure To Adjust/Refund Tivo 1

Alleged criminal activity Goodwill - Ballard 1

Other/Miscellaneous Northmont Resort Properties Limited 1

Misrepresentation of product or service Waste Management of Washington 1

Bait & Switch Bruce Titus Ford of Port Orchard 1

Failure To Provide Title/Registration Carz Planet 1

Fees Lake Connor Park 1

Billing Issues Curbside Motors 2

Page 133 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Advertising VSP aka Vision Service Plan 1

Failure To Adjust/Refund National BPO LLC d/b/a National Student Servicing 1

Misrepresentation of product or service European Motors 1

Other/Miscellaneous EZ Rent a Car - SeaTac 2

Not As Ordered Poshmark 1

Other/Miscellaneous 911 2

Spanish Language Complaints Waypoint Resource Group LLC 1

Other Vulnerable Audience Exploitation Gesa Credit Union 1

Pets Auburn Hills Community 1

Advance Fee Fraud Wyegate Transport 2

Inadequate Disclosure Lithia Chrysler Jeep Dodge of Tri-Cities 1

Failure To Adjust/Refund Good Feet Store - Tukwila 1


Failure To Provide Title/Registration Allied Servicing Corporation 1

Inadequate Disclosure Cat's Meow 1

General maintenance Mountain Valley Mobile Home Park 2

Other/Miscellaneous Savvy Mattress- Tukwila 1

Billing Issues A-Plus Hearing Aid 1

Failure To Deliver/Perform Grange Insurance Association 2

Billing Issues Heritage Restoration 1

Failure To Adjust/Refund Legal Shield 3

Spyware / Malware Avangatee Services LLC 1

Page 134 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Questionable Quality Product/Service WhitePages Inc 1

Contest/Sweepstakes advertising Payless Shoes 1

Other/Miscellaneous Cedar Rim Apartments 1

Billing Issues Samaritan Health Group 1

Landlord/Tenant - Residential American Property Management 1

Misrepresentation of product or service Car Club of Covington 1

Automatic Dialing Unknown - Utility Scam 3

Failure To Deliver/Perform Renton Chrysler Dodge Jeep Ram 3

Unsolicited E-mail Renewal by Andersen Window Replacement 1

Unauthorized Debit PublicHomeCheck.com 1

Failed communication attempts Square Inc dba Square Up/Square Cash 1

Other/Miscellaneous Pacific Sky Travel & Tours 1


Failure To Deliver/Perform America's Best Car Care Plan 1

Non-Fulfillment Way.com 1

Internet & Mobile device based transaction OnceDriven.com 1

Credit/Financing Haband Service Center 2

Other/Miscellaneous Nissan Motor Acceptance 5

Advertising Diagnos-Techs Inc 1

Failure To Adjust/Refund Signet Financial Group 1

Short Sale US Bank Corporate Compliance 1

Unnecessary Repair/Service Family Green Air Quality 1

Page 135 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Inadequate Disclosure Peninsula Light Company 1

Unsatisfactory Repair/Service MegaPath 5

Not As Ordered Heat Surge 2

Senior Exploitation Home Safety Research 3

Failure To Adjust/Refund Interpreting Technology 1

Non-Fulfillment Gilardi & Co LLC/ In re High Tech Employee Settlement 1

Failure To Deliver/Perform Household Finance Corporation III 1

Failure To Adjust/Refund Alaska USA Federal Credit Union 1

Other/Miscellaneous Tulalip Resort and Casino 1

Excessive Price or Charge 407

Warranty Alpine Windows/Associated Materials/Alside 3

Other/Miscellaneous Guardian Security 1


Misrepresentation of Terms Audi Spokane 1

Other/Miscellaneous Huntington Bank 1

Warranty Zein Automobiles Inc dba Zein Auto Group, Zag Auto 4
Sales, Best Bet Auto Sales & Independence Auto Sales
Questionable Quality Product/Service Connect America/Medical Alert 1

Misrepresentation of Terms Facebook 1

Unsatisfactory Repair/Service Z Sport Euro 1

Refund Policies Smarter-Phone Company 1

Questionable Quality Product/Service The Sports Car Company 1

Page 136 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Failure To Deliver/Perform Advanced Vision Family Eye Care 1

Right To Cancel Gerber Towing 1

Misrepresentation of product or service Fox News Network LLC 1

Other/Miscellaneous Woodland East Manufactured Home Community 18

General maintenance My Place Mobile Estates 1

Unauthorized Debit Le-Vel.com 1

Questionable Quality Product/Service Costco 16

Misrepresentation of product or service Clean Air Solutions 1

Failure To Deliver/Perform Zerorez Tri-Cities 2

Billing Issues CPI Plumbing and Heating 1

Advertising Aura Laser Skin Care 1

Service Representation Ballard Natural Gas 1

Other/Miscellaneous Zaycon Foods LLC dba Zaycon Fresh 7


Failure To Adjust/Refund LeafFilter North 2

Billing Issues Sunset RV 1

Failure To Provide Title/Registration European Auto Gallery dba Autohaus of Bellingham 1

Billing Issues Complete Payment Recovery Services/CPRS 1

Billing Issues Hoveround 1

Excessive Price or Charge Shannon Towing 1

Other/Miscellaneous Consumer Grant Research 1

Identity Theft AARP 1

Collection Activity (Fraudulent or mistaken ID) Dynamic Collectors 2

Page 137 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Unordered/Unsolicited Merchandise Jerry Baker Master Gardener 2

Charge:Service Not Performed/Product not delivered Vivint 5

Charge:Service Not Performed/Product not delivered CellNetix Pathology PLLC / CellNetix Labs LLC 1

Landlord/Tenant - Residential Coast Real Estate Services 5

Failure To Provide Title/Registration Cascade Auto Center 1

Misrepresentation of product or service Parkland Auto Center 4

Non-Fulfillment Verizon Wireless 35

Other/Miscellaneous Ballard Emergency Physicians 1

Other/Miscellaneous Franz Bakery Outlet Store 2

Questionable Quality Product/Service Rite Aid 7

Unsatisfactory Repair/Service Ibsen Towing 1

Internet & Mobile device based transaction Angel Paws Pet Rescue 1
Other/Miscellaneous Accord Associates LLC 2

Other/Miscellaneous Regency Cleaners 1

Failure To Deliver/Perform Washington State Patrol 2

Non-Fulfillment Vacation Choices 1

Retaliation Direct Processors (DP) 1

Guests Cherrywood Mobile Home Park 1

Failure To Deliver/Perform Highmark Homes 2

Prizes & Promotion Issue First Response Garage Door - Puyallup 1

Odometer Tampering Titus-Will Chevrolet 1

Page 138 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Warranty Cross Country Home Services Inc. 2

Landlord/Tenant - Residential American Property Management / Woodland Apartments 2

Unsatisfactory Repair/Service Altopia Corporation dba Alt.net 1

Collection Practices ACN/American Communications Network 1

Unordered/Unsolicited Merchandise 151

Failure To Deliver/Perform Internet Business Resource Development 1

Advertising Rairdon Chrysler Dodge Jeep Ram of Bellingham dba 1


Rairdon's Hyundai
Inadequate Disclosure Worldmark by Wyndham 7

Deposits Home Instead Senior Care 1

Non-Fulfillment Home Depot 7

Telemarketing Right Turn Construction 2

Failure To Deliver/Perform Bonanza 5

Advertising NOP Receiver Department 1

Unauthorized Repair/Service Cencom Inc 1

Billing Issues Carson Cars 6

Free to Pay Match.com 3

Automatic Dialing National Health Enrollment Center 1

Failure To Deliver/Perform Mister Sparky 1

Refund Policies US Marine Engines aka US Engine Inc 1

Warranty McCord's Vancouver Toyota 1

Page 139 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Imposter scam UPS/United Parcel Service 1

Other/Miscellaneous Optimum Readers Services 1

Failed communication attempts Good Chevrolet and Oldsmobile 1

Other/Miscellaneous Luxury Property Management 1

Non-Fulfillment Double Dog Dare U Events LLC 1

Non-Fulfillment King County Metro 1

Misrepresentation of Terms BMW of Bellevue 2

Unlawful eviction Elm Grove RV Park 1

Spyware / Malware Classmates.com/Memory Lane 1

Failure To Return Goods/Part USA Discounters 1

Landlord/Tenant - Residential Sentry Credit 1

Collection Practices Bottom Dollar Payday Loan Services 2

Partial Performance Addiction Alley 3


Inadequate Disclosure The Standard Insurance Company 1

Other/Miscellaneous Parkwood Mobile Manor 1

Unsatisfactory Repair/Service Macy's Executive Office 8

Rental agreements Le Net's Mobile Home Park 2

Not As Ordered Nice Cars 1

Health, safety or sanitation Jack In The Box 1

Questionable Quality Product/Service Mercedes Benz USA 5

Failure To Deliver/Perform National Rifle Association/NRA 2

Other/Miscellaneous Russell and Hill, PLLC 1

Page 140 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Right To Cancel Brotherton Cadillac 1

Misrepresentation of product or service Citibank Presidential Communications 1

Other/Miscellaneous Hunter Warfield 1

Failure To Deliver/Perform Genesis Satellite and Cable 1

Service Representation Uptown Moving & Storage LLC 1

Warranty UPS/United Parcel Service 1

Billing Issues Aetna Inc 10

Misrepresentation of product or service Charter College 1

Failure To Deliver/Perform Emerald City Property Services 1

Bait & Switch Alan Webb Auto Group 1

Other/Miscellaneous Timberline Court 2

Failure To Deliver/Perform Platinum Towing 1


Misrepresentation of product or service Sleep Train fka Sleep Country USA 1

Invoice - misleading or fraudulent Verizon Wireless 4

Failure To Adjust/Refund Borat Media LLC dba online-drivers-licenses.org 1

Questionable Quality Product/Service Northwest Auto Loan 3

Senior Exploitation The Fireplace and Chimney Service 1

Failure To Deliver/Perform Premier Roofing Contractors LLC 1

Failure To Provide Title/Registration Engles Auto Sales 1

Failure To Deliver/Perform Hibu 1

Misrepresentation of product or service Vital Records Online 1

Page 141 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Privacy Abuse Monitronics / Moni Smart Security 1

Not As Ordered Aqua Rec - Tacoma 1

Other/Miscellaneous Hearthware / Nuwave 1

Other/Miscellaneous Alfa Romeo & Fiat of Tacoma 2

Failure To Deliver/Perform MB Motors LLC 2

Internet & Mobile device based transaction Carvana 1

Internet & Mobile device based transaction Winepress Publishing/dba Pleasant Word 1

Landlord/Tenant - Residential Premier Property Management 4

Questionable Quality Product/Service Kennewick Irrigation District 1

Unsolicited Mail American Express 1

Billing Issues Fruitvale Schanno Irrigation 1

Other/Miscellaneous Holiday Inn - Seattle 1


Collection Activity (Fraudulent or mistaken ID) Legal Services 1

Failure To Adjust/Refund Zones Inc. 1

Collection Practices Professional Service Bureau 3

Other/Miscellaneous CornerStone United 1

Collection Activity (Fraudulent or mistaken ID) Phishing 1

Duties of Landlord 11

Internet & Mobile device based transaction BattDepot.com 2

Bait & Switch Price Ford Lincoln Mercury 1

Collection Practices David B Schumacher 1

Page 142 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Rules & enforcement Calmor Cove Club 2

Collection Activity (Fraudulent or mistaken ID) Pacific Consolidation Services 1

Business Failure or Bankruptcy M Room - Spring Street 1

Failure To Deliver/Perform Sqigle Inc 15

Non-Fulfillment Cricket Wireless 1

Collections - Threatening behavior includes arrest West and Associates 1

Unsatisfactory Repair/Service Sleep Inn - Seatac 1

Credit Reporting Error ARS Recovery Services/Stellar Recovery 1

Service Representation Merchant Services Direct LLC/Sphyra/World Wide 3


Solutions Systems
Failure To Deliver/Perform Platinum Autos 1

Billing Issues Fitness International, LLC 1

Internet & Mobile device based transaction Magic Tracks 2

High Pressure Sales Camp Chevrolet 1

Failure To Deliver/Perform Eco Home Service 1

Invoice - misleading or fraudulent Division Imaging Services 1

Failure To Deliver/Perform Prestige Motors 2

Billing Issues IQ Data International 18

Misrepresentation of Terms Five Star Resorts Travel Club 1

Refund Policies Groupon 2

Trees 9

Page 143 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Unsatisfactory Repair/Service Tacoma Treatment Solutions Clinic aka Acadia Health 1

Other/Miscellaneous Roger Jobs Motors Inc 2

Failure To Deliver/Perform Stanbrooke Custom Homes 2

Failure To Adjust/Refund Big Dawg Motors 1

Failure To Adjust/Refund Intelius 9

Advertising Planet Fitness - Yakima 1

Excessive Price or Charge North Star Finance LLC dba Northcash 2

Failure To Adjust/Refund Local Business Yellow Pages 1

Excessive Price or Charge Noisy Waters Colville Fuels 2

Fees Azalea Gardens Manufactured Housing Community 2

Misrepresentation of product or service Adzam Inc dba Doug's Lynnwood Mazda 1

Unsolicited E-mail Groupon 1

Failure To Adjust/Refund Honda of Sumner 1


Unauthorized Debit Club Pilates Kirkland 1

Failure To Adjust/Refund Innovative Online Design LLC 5

Advertising Beacon Plumbing & Mechanical 2

Failure To Adjust/Refund Masterpiece 1

Unauthorized Debit Comenity Bank 2

Invoice - misleading or fraudulent Open Business Solutions 2

Bushing Northtown Auto Liquidators 1

Spanish Language Complaints Washington Cleaning Solutions 1

Unsatisfactory Repair/Service HSN 1

Page 144 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Price or Savings Claim Capital One Services 1

Billing Issues Credit Management 2

Misrepresentation of Terms Payless Auto Sales 1

Misrepresentation of product or service Seattle Court Reporting Institute 1

Misrepresentation of product or service Global Connections Inc 1

Failure To Deliver/Perform Credit One Bank NA 2

Failure To Deliver/Perform Auburn Car Corner 2

Senior Exploitation International Award Payment Center 1

Billing Issues PACLAB 10

Failure To Adjust/Refund Northwest Motorz Inc 1

Warranty Chuck Olson Kia 1

Billing Issues First Progress 1


Failure To Deliver/Perform Priceline.com 4

Failure To Return Goods/Part McLees Automotive Repair 1

Unsatisfactory Repair/Service OnStar 1

Billing Issues Online Services 1

Governement agency complaint Pierce County Auditor 4

Billing Issues Everhome Mortgage 3

Failure To Deliver/Perform Hearst Magazines Subscription Service Dept 1

Billing Issues Seattle Male Clinic 1

Inadequate Disclosure Urgentechelp.com 1

Page 145 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Infestation Crystal Tree Village 1

Billing Issues Aspen Dental - Spokane 1

Billing Issues Olympia Neurology 1

Other/Miscellaneous Merrill Edge 2

Non-Fulfillment Smokey Point Jewelry and Pawn 1

Failure To Deliver/Perform Internet Order, LLC dba Stroll dba Pimsleur Approach 2

Collection Practices CPS/Consumer Portfolio Services 1

Internet & Mobile device based transaction Albertsons 1

Product Safety U-Haul 2

Forced Place Insurance Broker Solutions Inc dba New American Funding 1

Collection Practices Nationwide Collections 2

Internet & Mobile device based transaction Luxurious Skin / Healthy Max / Essential Life 2
Spanish Language Complaints Best Buy 1

Other/Miscellaneous Cosmopolitan Magazine 1

Non-Fulfillment The Auto Auction DBA RRRuns Great Auto Sales 1

Privacy Issues Washington State Department of Retirement Systems 1

Warranty Magic Toyota 2

Privacy Abuse Ocwen Loan Servicing LLC / Ocwen Financial Corporation 1

Spanish Language Complaints US Billing/USBI 1

Service Representation American Red Cross National Headquarters 1

Collections - Threatening behavior includes arrest Global Acquisitions 2

Page 146 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Billing Issues Emusic 1

Advance Fee Fraud Hiro Energy Drink 1

Questionable Quality Product/Service Gold Key Motors 3

Alleged criminal activity Omni Guardianship 1

Collection Practices Phoenix Financial Services LLC 9

Internet & Mobile device based transaction GoFly Water Aviation LLC 2

Telemarketing Google Incorporated 19

Warranty Garrison's Home Appliance Centers 1

Retaliation Westcoast Tree Care 1

Internet & Mobile device based transaction Online Global Solutions LLC 6

Questionable Quality Product/Service Rairdon Nissan of Auburn 5

Billing Issues Family Dental of Yakima 1


Misrepresentation of Terms Quality Inn - Centralia Chehalis 1

Collection Practices Creditors Bureau USA 1

Internet & Mobile device based transaction Comodo Group Inc 1

Billing Issues Yellow Business Book 1

Advertising Titus-Will Motors - Tacoma 2

Other/Miscellaneous Autonation Subaru 1

Student Loan Issue Unknown 4

Other/Miscellaneous Doxo 4

LL/T personality conflicts Aspira Apartment Home 1

Page 147 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Questionable Quality/Used Payless Auto Sales 2

Billing Issues Ideal Image 1

Non-Fulfillment Fisher Investments 1

Other/Miscellaneous PayLink Direct 1

Charitable Solicitation Issue Foundation of American Veterans 4

Billing Issues Aspen Dental - Longview 2

Excessive Price or Charge King County Wastewater Treatment Division 2

Failure To Deliver/Perform Cliff's Quality Auto 1

Non-Fulfillment Discovery Benefits 1

Senior Exploitation AARP 1

Product Safety City of Seattle 1

Failure To Deliver/Perform Infiniti of Lynnwood 1


Other/Miscellaneous Mount Vernon Towing 1

Health, safety or sanitation Fingerhut Customer Card Services 1

Unordered/Unsolicited Merchandise USA Today Sports Weekly Magazine 1

Excessive Price or Charge Frontline Auto Centre Inc 1

Senior Exploitation Top Shelf Ecommerce LLC 5

Discrimination Cabela's - Tulalip 1

Other/Miscellaneous Rairdon Chrysler Dodge Jeep Ram of Bellingham dba 9


Rairdon's Hyundai
Failure To Deliver/Perform Home Furniture Mart Inc. 1

Page 148 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Failure To Adjust/Refund Union Workers Credit Services 1

Foreclosure Issue Noteworld Servicing Center / Meracord 1

Misrepresentation of product or service Better Living Brands LLC 1

Collection Practices Fingerhut Customer Card Services 6

Right To Cancel Connect America/Medical Alert 1

Misrepresentation of product or service Palm Harbor Homes 1

Failure To Adjust/Refund TruthFinder 2

Failure To Deliver/Perform Pulte Homes 2

Questionable Quality Product/Service Gerber Towing 1

Other/Miscellaneous The Vermont Inn 1

Misrepresentation of product or service Google Incorporated 4

Prizes & Promotion Issue Unknown 2

Failure To Deliver/Perform Arvest Central Mortgage Company 1


Non-Fulfillment The News Tribune 1

Permanent residence RVs Holand Center RV Park 5

Billing Issues Flex Shopper 2

Refund Policies Red Frog Events 1

Credit/Financing Nissan of Olympia 1

Other/Miscellaneous Go Bank 1

Right To Cancel Costco 5

Warranty Office Depot / Office Max 3

Excessive Price or Charge Airport Towing 1

Page 149 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Failure To Deliver/Perform Heritage Bank 2

Refund Anticipation Loan problem 1

Unsolicited Mail Kelly Right Real Estate 1

Partial Performance Mattress Firm 1

Warranty Icon Health & Fitness 3

Negative Option Comcast 5

Billing Issues The Polyclinic 13

Other/Miscellaneous Excel CNA 1

Advertising Yext.com 1

Non-Fulfillment Rasier LLC dba Uber 5

Contest/Sweepstakes advertising Dish Network 1

Advertising Auburn Valley Group 1


Misrepresentation of product or service Genesis Satellite 4

Other/Miscellaneous Appliances Connection 2

Charge Above Estimate AA Plumbing Drain Team 1

Failed communication attempts Northstar Alarm Services 1

Misrepresentation of Terms Spirit Auto Center LLC 4

Failure To Provide Title/Registration Mudarri Motorsports 1

Scare Tactics Alliance Solutions 2

Other/Miscellaneous Wirecard fka Citi Prepaid Services 1

Internet & Mobile device based transaction Coinbase Inc 2

Page 150 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Internet & Mobile device based transaction VISA MAP Reloadable 1

Billing Issues Premier Martial Arts aka Paramount Martial Arts 1

Foreclosure Issue Sun Trust Mortgage 1

Non-Fulfillment Ditech Financial LLC fka Green Tree Servicing 2

High Pressure Sales Equity Lifestyle Properties aka Thousand Trails 1

Senior Exploitation The Flipping Formula 1

Misrepresentation of product or service Auburn Chevrolet 3

Internet & Mobile device based transaction AOL Internet Service 3

Failure To Adjust/Refund 5th Wheel Place 1

Advertising Consumer Grant Research 1

Imposter scam iYogi 3

Other/Miscellaneous Once Driven 3


Unregistered or Unlicensed Business Zillow Group Inc/Trulia Inc 1

Repossession Reliable Credit Association 15

Governement agency complaint Kirkland Police Department 1

Other/Miscellaneous Aura Laser Skin Care 4

Misrepresentation of product or service BMW Northwest 1

Failure To Adjust/Refund Waistshaperz 1

Questionable Quality Product/Service DK Market 1

Credit Reporting Error American Express 8

Right To Cancel Tukwila Self Storage 2

Page 151 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Negative Option Apria Healthcare 1

Questionable Quality Product/Service Speedway Chevrolet 1

Inadequate Disclosure Good Feet Store - Tukwila 1

Failure To Adjust/Refund Dave Smith Motors 1

Inadequate Disclosure Old Spaghetti Factory - Tukwila 1

Other/Miscellaneous Banner Bank 3

Questionable Quality/Used Spirit Auto Center LLC 7

Questionable Quality Product/Service Good Feet Store - Lynnwood 1

LL/T personality conflicts Edgelake Mobile Home Park 1

Inadequate Disclosure Action Payday Loan 1

Misrepresentation of product or service PCC Community Markets 1

Failure To Adjust/Refund Urban Fitness 1


Failed communication attempts Auburn Manor 1

Unauthorized Debit Airport Parking Reservations 1

Credit Reporting Error Sentry Credit 1

Other/Miscellaneous Euro-Pro Operating 1

Billing Issues Volkswagen of Kirkland 1

Billing Issues Global Publication Processing aka GPP 4

Unsatisfactory Repair/Service Fatima Hair Braiding 1

Billing Issues Bensway Lawn & Tree Care 1

Misrepresentation of Terms Boost Mobile Corporate Office 1

Page 152 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Business Failure or Bankruptcy Seattle Executive Fitness 3

Repair timeline Valley High Mobile Home Park 1

Failure To Deliver/Perform Lifetime Advocacy Plus 5

Billing Issues USAA 12

Telemarketing Gila Corporation 1

Billing Issues City of Soap Lake 1

Failure To Adjust/Refund Japanese Maples and Evergreens 1

Unsatisfactory Repair/Service Merchant e-Solutions 1

Failure To Adjust/Refund Sterling Group DKI 1

Not As Ordered Sea-Auto Sales 1

Other/Miscellaneous Diagnos-Techs Inc 1

Internet & Mobile device based transaction Vendors United 1


Unordered/Unsolicited Merchandise Convergent Outsourcing fka ER Solutions 2

Internet & Mobile device based transaction Carpet Masters / Carpet One 1

Other/Miscellaneous Caine & Weiner 1

Other/Miscellaneous Frontline Auto Centre 1

Automatic Dialing Costco 1

LL/T personality conflicts Auburn Green MHC 1

Collection Practices Greystar 5

Other/Miscellaneous Inland Northwest Bank 1

Collection Practices AT&T Mobility 15

Page 153 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Unsatisfactory Repair/Service Clear Creek RV Center 2

Unsatisfactory Repair/Service Seattle Shades and Blinds 2

Other/Miscellaneous Broadmoor Senior Park 1

Partial Performance Superior Web Concepts dba Optimal Web Solutions 1

Failure To Deliver/Perform Maxx Autos Plus 2

Business Failure or Bankruptcy Advance Resorts of America/ARA 1

Unauthorized Repair/Service Omnisure Group 1

Insufficient Quantity/Sale Chateau St Michelle 1

Warranty Auburn Way Autos 1

Privacy Issues Activision Blizzard dba Blizzard Entertainment 1

Failure To Deliver/Perform Seattle Sun Tan 1

Identity Theft Clear aka Clearwire Wireless Broadband 1


Advance Fee Fraud Judging Office & Decisions Center 1

Misrepresentation of product or service All Prop Investments 1

Failure To Deliver/Perform Somarakis Helix Firehose Amplifier FHA LLC 2

Questionable Quality Product/Service GreatCall 1

Data Breach Virginia Mason 1

Foreclosure Escalation Bayview Loan Servicing 7

Failure To Deliver/Perform Harris Mitsubishi 1

Misrepresentation of Terms Holland America Lines 3

Invoice - misleading or fraudulent Bradford Exchange 2

Page 154 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Identity Theft LifeLock 2

Failure To Deliver/Perform TeeChip.com 2

Failure To Adjust/Refund ET Research Inc dba Positive Changes 2

Failure To Adjust/Refund Quick Ship Electronics 1

High Pressure Sales Family Fresh United 1

Governement agency complaint US Department of Justice 2

Misrepresentation of product or service Just For You Auto Sales 1

Failure To Adjust/Refund Connect America 1

Unsatisfactory Repair/Service Gee Auto Group 2

Unsatisfactory Repair/Service World Law Group 1

Misrepresentation of product or service Sumday Vacations 1

Telemarketing Citibank Presidential Communications 3


Failure To Adjust/Refund US Air Ducts & Builders 1

Governement agency complaint Governor Jay Inslee 2

Spanish Language Complaints Volaris Airlines 1

Other/Miscellaneous Breg Inc. 1

Other/Miscellaneous Therapeutic Health Services 1

Collection Practices Kaufman Burnstein and Associates 1

Slamming Preferred Long Distance 3

Excessive Price or Charge Southwest Airlines 1

Non-Fulfillment AVAS Flowers 2

Page 155 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Inadequate Disclosure Washington Cities Insurance Authority 1

Right To Cancel WhitePages Inc 7

Duties of Landlord Desert Oasis RV Park 1

Rental agreements Calmor Cove Club 3

Unsatisfactory Repair/Service ViaSat 1

Failure To Adjust/Refund Precision Paint LLC dba Precision Products 3

High Pressure Sales Seattle Auto Werx 1

Billing Issues Option Care 2

Internet & Mobile device based transaction Lorex Technology Inc 1

Billing Issues Pacific Rim CR LLC 1

Unsatisfactory Repair/Service Compass Management 1

Unsatisfactory Repair/Service Gutter Helmet Northwest 1


Warranty BMW of Spokane 2

Failure To Deliver/Perform CIT Financial 1

Excessive Price or Charge EBiz Innovations 1

Discrimination Expedia 1

Non-Fulfillment CARMAX 1

Other/Miscellaneous Armstrong Roofing 1

Pets Village Park 1

Senior Exploitation Viking Magazine Service Inc 1

Failure To Deliver/Perform Sud Star Car Wash 1

Page 156 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Failure To Deliver/Perform scrpbk.co 1

Prizes & Promotion Issue Bruce Titus Automotive Group 6

Other/Miscellaneous South Sound Radiology 2

Failure To Deliver/Perform DR Horton Inc 5

Excessive Price or Charge Convergent Outsourcing fka ER Solutions 1

Other/Miscellaneous Westgate Resorts 2

Alleged criminal activity Mutual of Omaha 1

Billing Issues Tucker Albin & Associates 1

Internet & Mobile device based transaction MarcusUAV 1

Failure To Deliver/Perform Jasper Engines & Transmissions 1

Advance Fee Fraud Bayview Property Management 1

Business Failure or Bankruptcy Coast Construction NW LLC 1


Negative Option Banfield Pet Hospital 1

High Pressure Sales Legend Auto Sales 3

Fees DIRECTV 14

Insufficient Quantity/Sale Walmart 1

Misrepresentation of Terms Nextdoor 1

Failure To Adjust/Refund Worldmark by Wyndham 10

Repossession Gene Meyer Towing 2

Credit/Financing Olympic Collection/OCI 1

Billing Issues ACI/American Coradius International 1

Page 157 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Discrimination Genes Towing and Transportation 1

Other/Miscellaneous Walgreens 11

Non-Fulfillment iePlexus Inc 4

General maintenance Rancho Villa 1

Refund Policies Charter Communications 1

Unnecessary Repair/Service Appleway Automotive Subaru Mazda VW Audi 1

Billing Issues Providence Anesthesia Services PC 2

Billing Issues Resort Consulting Advocates aka Resort Advisors 1

Failure To Adjust/Refund RC's Auto Sales 1

Bait & Switch Suncadia Resort 1

Other/Miscellaneous Time Magazine 2

Misrepresentation of Terms LA Fitness / Fitness International 3


Inadequate Disclosure Auto Credit 1

Questionable Quality/Used Del Toro Auto Sales 1

Service Representation Seattle Executive Fitness 1

Misrepresentation of product or service Riverside Ford 2

Foreclosure Issue Law Office of Erik Highberg 1

Internet & Mobile device based transaction Fast Birth Certificates 2

Unsatisfactory Repair/Service eHarmony 1

Collection Practices Columbia House c/o Direct Brands 1

Failed communication attempts CHI Franciscan Health Systems 1

Page 158 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Negative Option Emerald City Athletics 1

Other/Miscellaneous Diverse Solutions, A Division of Market Leader 1

Unsolicited Text Message Great Lakes 1

Billing Issues Walkfit Platinum 1

Unauthorized Repair/Service 7-11 / Seven Eleven 1

Inadequate Disclosure Spirit Auto Center of Everett 1

Identity Theft Card Services/Credit Card Services/Card Member 1


Services/Card Holder Services/Bankcard Services
Misrepresentation of Terms Cornerstone Processing 1

Other/Miscellaneous Amelia Quilt Shop 3

Questionable Quality Product/Service Palmer Recovery Attorneys, PLLC fka Palmer, Reifler and 1
Associates
Landlord/Tenant - Residential Kalles Property Management 1
Fees Hyundai Capital America dba Hyundai Motor Finance & Kia 1
Motors Finance
Billing Issues M and D Appliance Service 1

Failure To Adjust/Refund Waves of Suds 2

Telemarketing American Credit Assistance 3

Misrepresentation of product or service National Securities Corporation 1

Other/Miscellaneous Titus-Will Motors - Tacoma 2

Charge Above Estimate Red Robin International, Inc. 1

Inadequate Disclosure Aacres WA LLC 1

Page 159 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Unauthorized Debit Synapse Group 2

Foreclosure Issue Auction.com 2

Not As Ordered ShakeologyStar.com 1

Failure To Deliver/Perform Apogee Water Solutions 1

Billing Issues Ascension Chiropractic & Wellness 2

Failed communication attempts Chase Executive Office 4

Charge Above Estimate Genesee Heating 1

Questionable Quality Product/Service Chas Maple Street Clinic 1

Questionable Quality Product/Service Molina Healthcare of Washington 1

Non-Fulfillment Age Well Solutions 1

Failure To Adjust/Refund Pacific Mobile Kitchens / PacMob Kitchens 1

Billing Issues Western Union 3


Failure To Adjust/Refund HelloFresh 1

Billing Issues Piccell Wireless 3

Other/Miscellaneous Credit International Corp 2

Service Representation Wye Lake Community Club 1

Questionable Quality Product/Service Clarisonic 2

Governement agency complaint Chase Executive Office 2

Failed communication attempts KM Resorts of America 1

Internet & Mobile device based transaction InstantCheckMate.com 1

High Pressure Sales Kirkland Buick GMC 1

Page 160 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Failure To Deliver/Perform Godaddy.com 2

Other/Miscellaneous Unsolicited Fax 1

Billing Issues Roadone Seattle dba Lincoln Towing Enterprises 1

Billing Issues Ascent Audiology & Hearing 2

Non-Fulfillment Trip Assure dba Trip Mate 1

Right To Cancel Webroot Inc 2

Misrepresentation of product or service GT Auto Sales 7

Failed communication attempts Avangate dba 2Checkout 1

Right To Cancel Classmates.com/Memory Lane 23

Non-Fulfillment Green Dot 3

Service Representation McCalls Quilting 1

Phishing Geekpcare 1
Billing Issues Leroy Surveyors & Engineers 2

Pets Sandy Beach Mobile Villa 1

Inadequate Disclosure Local Business Yellow Pages 5

Billing Issues QR Lending 1

Utilities Allimor Estates LLC 1

Credit Reporting Error Vanderbilt Mortgage & Financial 2

Misrepresentation of product or service Ebay Seller: Mohammed & Jasmine Alayadhi 1

Other/Miscellaneous Beacon Plumbing & Mechanical 5

Failure To Adjust/Refund Haselwood Volkswagen Hyundai 1

Page 161 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Failure To Deliver/Perform J & M Auto Sales 1

Inadequate Disclosure Intelius 7

Warranty Competitive Auto Repair Services Inc 1

High Pressure Sales Microsoft Corporation 3

Failure To Deliver/Perform Victra Wireless Corporate Office 1

Collection Practices First Investors Financial Services, Inc. 1

Price or Savings Claim Direct Buy - Bothell 1

Billing Issues Huber Real Estate 1

Unsatisfactory Repair/Service ARCH 1

Privacy Issues Washington State Democratic Party 1

Internet & Mobile device based transaction MyPillow.com 1

Inadequate Disclosure Marketing Administration Ltd / Yellow Pages-Seattle.com 1


Other/Miscellaneous Mike Hsieh / Comfort Family Dentistry 2

Misrepresentation of product or service Edge Pest Control and Lawn Care 1

Failure To Deliver/Perform Elavon 1

Warranty Brown's Car Care 1

Credit/Financing Synchrony Bank fka GE Capital Retail Bank/GECRB/Care 45


Credit
Other/Miscellaneous Volland Manor MHP 2

Unnecessary Repair/Service Monterey Collections 1

Other/Miscellaneous Receivable Management Services 1

Page 162 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Service Representation ChangeMyAddress.com / Form Giant 2

Privacy Abuse Staples 1

Phishing Time Magazine 1

Internet & Mobile device based transaction Hearst Corporation dba HGTV Magazine 1

Credit/Financing Acura of Seattle 1

Privacy Abuse Bartell Drugs 1

Unauthorized Repair/Service Dana's Transmission & Automotive Service 2

Failure To Deliver/Perform Online Vital US/onlinevitalus.com 6

Failure To Deliver/Perform All Access Tickets 1

Failure To Provide Title/Registration Gesa Credit Union 1

Other/Miscellaneous Planet Fitness - Yakima 1

Misrepresentation of product or service Ashley Furniture Homestore - Burlington 1

Billing Issues Trupanion - USA/American Pet Insurance Co Inc 1


Questionable Quality Product/Service Brotherton Cadillac 4

Unsatisfactory Repair/Service Burke Plumbing Inc 1

Unsatisfactory Repair/Service AAA - American Automobile Assoc. 4

Unauthorized Repair/Service BP Alarm 2

Unsatisfactory Repair/Service Ted Brown Music 1

Not As Ordered OfferUp.com 1

Privacy Issues Synchrony Bank fka GE Capital Retail Bank/GECRB/Care 1


Credit
Misrepresentation of Terms Corn Motors 2

Page 163 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Service Representation Discover Financial Services 1

Right To Cancel Been Verified 1

Other/Miscellaneous Seattle Towing 4

Right To Cancel Northwest Auto Loan 2

Right To Cancel Satisfaction Enterprises 3

Unsatisfactory Repair/Service Vietzke Excavating Co 1

Rent raise Alpine Place Manufactured Home Park 3

Privacy Issues YouTube.com 1

Other Vulnerable Audience Exploitation Burien Nissan 1

Right To Cancel Crabapple Hill Studio 1

Questionable Quality Product/Service Northwest Hearth and Home 1

Other/Miscellaneous Art's Automotive 1

Failure To Adjust/Refund Eastside Lawncare LLC 1


Foreclosure Escalation Dunn Wright Legal dba DRLS 1

Service Representation Advance Resorts of America/ARA 1

International/Cross Border Western Union 6

Non-Fulfillment Santander Consumer USA 1

Billing Issues Our Community Credit Union 3

Failure To Deliver/Perform Accurate Translation Services 1

Collection Activity (Fraudulent or mistaken ID) ABC Legal Services 1

Service Representation Dex One AKA Dex Media 1

Privacy Issues Leisure Manor Mobile Home Park 1

Page 164 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Failed communication attempts Multicare Health Systems 1

Rules & enforcement International Parking Management Inc 1

Internet & Mobile device based transaction Borat Media LLC dba drivers-license-services.org 4

Other/Miscellaneous Acurian Health 2

Questionable Quality Product/Service South Tacoma Auto Sales 7

Other/Miscellaneous Gilchrist Chevrolet Buick - GMC 3

Foreclosure Issue HAMP 2 Default Servicing 1

Misrepresentation of product or service CB Auto Financing Inc dba CB Credit King Auto Sales 1

Misrepresentation of product or service Sudden Values Direct 1

Failed communication attempts Northern Leasing Systems 2

Advertising Alfa Romeo & Fiat of Tacoma 1

Other/Miscellaneous Reich Construction 1


Service Representation Yakima Humane Society 1

Charge:Service Not Performed/Product not delivered Griffin Foundation Repair 1

Other/Miscellaneous Connell Park Estates 1

Questionable Quality Product/Service Apex Financial Management 1

Billing Issues Columbia River Inn 1

Advertising Hearthware / Nuwave 2

Failure To Deliver/Perform Stanley Black & Decker 1

Service Representation JC Penney Corporate Customer Relations 1

Billing Issues Allegiant Van Lines 2

Page 165 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Failure To Return Goods/Part Steve Hahn Motor Company 1

Product Representation/Used Rairdon Chrysler Dodge Jeep Ram of Bellingham dba 1


Rairdon's Hyundai
Road Maintenance Hidden Glen Estates 1

Unsatisfactory Repair/Service Best Buy 32

Other/Miscellaneous Great Call 2

Warranty BMW of Tri-Cities 1

Privacy Abuse Satcomm911.com, LLC 1

Other/Miscellaneous Fred Meyer Jewelers 2

Health, safety or sanitation Highline Athletic Club 1

General maintenance Tim Wa Mobile Home Park 1

Questionable Quality Product/Service Independent Auto Sales 1

Unauthorized Debit Spotify USA 1

Failure To Deliver/Perform MainVue Development 1

Internet & Mobile device based transaction Allianz Global Insurance 2

Misrepresentation of product or service SalvageBid 1

Inadequate Disclosure Equable Ascent Financial EAF/ fka Hilco Receivables 1

Internet & Mobile device based transaction Guardian Tactical 1

Unsatisfactory Repair/Service Sun Auto RV & Marine Sales 1

Road Maintenance Pilchuck Mobile Home Park 2

Collection Practices Outsource Receivables 2

Page 166 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Questionable Quality Product/Service Big Fish Games 1

Unsatisfactory Repair/Service SME Solutions LLC 1

Charge:Service Not Performed/Product not delivered Englert Leaf Guard - Kent 1

Collection Practices Navient 96

Unauthorized Repair/Service MyLife.com/My Life 1

Unauthorized Repair/Service Tacoma Nissan 1

Questionable Quality Product/Service Quality Inn & Suites - Kent 1

Billing Issues Northwest Emergency Physicians 2

Wireless portability Clear aka Clearwire Wireless Broadband 1

Right To Cancel McAfee Software 1

Unsatisfactory Repair/Service Hertz - Burien 1

Unnecessary Repair/Service Washington State Department of Early Learning 1

Other/Miscellaneous J and J Fencing 4


Misrepresentation of Terms Tacoma Dodge Chrysler Jeep 5

Billing Issues Above & Beyond Auto Care 1

Right To Cancel Virgin Van Lines 1

Refund Policies Savers/Value Village 1

Privacy Issues Washingtondriverslicense.org 1

Not As Ordered DIRECTV 10

Collection Practices Schumacher Clinical Partners 1

Unsatisfactory Repair/Service Unknown 20

LL/T personality conflicts Cowlitz Gardens RV Park 1

Page 167 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Service Representation Inspirus Credit Union 1

Other/Miscellaneous Hyundai Motor Finance 1

Billing Issues Shift4 Payments dba Harbortouch 1

Price or Savings Claim United Airlines 1

Unsatisfactory Repair/Service Tveten's Auto Clinic 2

Advertising A Place for Mom 4

Imposter scam Experian Security Freeze 1

Questionable Quality Product/Service Vaqueros Auto Sales 1

Other/Miscellaneous The Ridge Tahoe Resort 1

Other/Miscellaneous Credit Acceptance Corporation 10

Other/Miscellaneous Student Loan Relief Inc 1

Failure To Deliver/Perform Cars R Us 3


Non-Fulfillment Electrolux Major Appliances Inc 1

Bushing Mike Scarff Subaru 1

Foreclosure Issue Residential Credit Solutions 6

Unsatisfactory Repair/Service World Motorsports 1

Questionable Quality Product/Service First National Auto 1

Failure To Deliver/Perform Cigna 2

Charge:Service Not Performed/Product not delivered SAFE Security aka Security Alarm Financing 1

Internet & Mobile device based transaction Public Storage 2

Misrepresentation of product or service Direct Processors 2

Page 168 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Other/Miscellaneous ASC Warranty 5

Failure To Adjust/Refund Import Auto Sales 1

Non-Fulfillment Choice E-Credit LLC 1

Failure To Adjust/Refund JR Furniture 1

Utilities West Valley Place Mobile Home Park 7

Tech Support Scam Brothertech IT Services 1

Internet & Mobile device based transaction Hughes Network Systems 28

Privacy Issues Big Lots 1

Unordered/Unsolicited Merchandise Crepe Erase 1

Failure To Deliver/Perform Signal Credit Management Sevices 1

Unauthorized Repair/Service Pacific NW Computers 1

Charge:Service Not Performed/Product not delivered Howard Johnson Inn & Suites 1
Advance Fee Fraud Identity Theft 1

Advertising JCC Investment Group 1

Unsatisfactory Repair/Service Pariente Auto Sales 1

Internet & Mobile device based transaction Maxgarcinia 1

Free to Pay Google Incorporated 1

Credit/Financing Bill Pierre Chevrolet 2

Unsatisfactory Repair/Service Ultimate Auto Care & Sales 2

Questionable Quality/Used Tacoma Dodge Chrysler Jeep 3

Advertising Suarez Corp Industries 1

Page 169 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Inadequate Disclosure Wizards of the Coast LLC 1

Failure To Deliver/Perform Kent Licensing Agency 1

High Pressure Sales Burien Chevrolet 1

Other/Miscellaneous Pierce County Superior Court 3

Credit/Financing Big Lots 1

Unsatisfactory Repair/Service Appliance Recycling & Wholesale 1

Unsatisfactory Repair/Service Lifestyle Lift 2

Failure To Deliver/Perform Ally Financial 4

Inadequate Disclosure Sears Holdings Management Corporation 11

Unnecessary Repair/Service Position Gurus 1

Failure To Deliver/Perform Walker's Whidbey Furniture 2

Service Representation Wave Division Holdings aka Wave Broadband 12


Business Failure or Bankruptcy US Bankruptcy Court 1

Failure To Adjust/Refund Jiffy Lube Corporate/Heartland Automotive Services 7

Unauthorized Debit Willamette Dental Group 1

Warranty Protect A Bed 2

Other/Miscellaneous Walla Walla Valley Honda 1

Other/Miscellaneous Connect Your Care 1

LL/T personality conflicts Mill Wheel Community Estates 1

Unsatisfactory Repair/Service TimePayment 1

Misrepresentation of product or service Northstar Alarm Services 1

Page 170 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Failure To Adjust/Refund Everything In Sight 2

Utilities Mariner Village Park 1

Excessive Price or Charge Hyatt House Seattle Downtown 1

Misrepresentation of Terms Jerry Smith Chevrolet of Anacortes 2

Duty to comply with laws & codes USAA 1

Internet & Mobile device based transaction QVC 2

Failure To Provide Title/Registration Trend Imports 1

Unauthorized practice of Law USA and Canadian Immigration Services 1

Prizes & Promotion Issue Gee Auto Group 1

Other/Miscellaneous Wilson Toyota of Bellingham 1

Charge:Service Not Performed/Product not delivered Vietwah Travel Service 1

Inadequate Disclosure First National Fleet & Lease 5


Questionable Quality Product/Service Landing Day Enrterprises dba It's Just Lunch 1

Failure To Deliver/Perform Fry's Electronics 3

Unsatisfactory Repair/Service Allegiant Air 3

Warranty Turnkey Auto Group 1

Unsatisfactory Repair/Service Bill's Towing 1

Warranty Rich's Car Corner 1

Other/Miscellaneous MFC Furniture 1

Inadequate Disclosure McCormack Intellectual Property Law 1

Student Loan Issue National Student Loans 1

Page 171 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Failed communication attempts Google Incorporated 2

Questionable Quality Product/Service Roku 1

Other/Miscellaneous Island Hospital 3

Failure To Adjust/Refund Correctional Billing Services / SECURUS 2

Fees Leisure Estates 1

Failure To Deliver/Perform Baymont Inn by Wyndham Bremerton 1

Other/Miscellaneous AT&T Law & Government Affairs 1

Not As Ordered Ocean Shores Homes 1

High Pressure Sales Vacation Internationale dba VI Resorts, Vacation 7


Ownership Sales
Other/Miscellaneous TD Auto Finance 1

Unauthorized Debit MSA 30X 1

Inadequate Disclosure PHH Mortgage fka Ocwen Loan Servicing LLC 1

Internet & Mobile device based transaction Tech Backer 1

Unsatisfactory Repair/Service Bruce Titus Automotive Group 6

Right To Cancel Croach Services LLC 1

Foreclosure Issue Bank of America NA 338

Phishing The League 1

Identity Theft Allied Wallet and Campaign Develeper 1

Application screening Northwest Justice Project 2

Advertising Mercurys Coffee Co 1

Page 172 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Failure To Adjust/Refund Lexus of Fife 1

Spanish Language Complaints Video Only 1

Inadequate Disclosure Carrington Mortgage Holdings 1

Failure To Deliver/Perform Secret Shopping Services 3

Misrepresentation of Terms Jay Lee's Honda of Sumner 1

Other/Miscellaneous Nike Inc 2

Other/Miscellaneous Washington State Employment Security Department 60

Billing Issues Burns Towing 1

Eviction Issues Terrace Estates Mobile Home Park 1

Other/Miscellaneous Alarm Services / Safe Home Security 1

Invoice - misleading or fraudulent US Asset Forfeiture & Seizures Inc 1

High Pressure Sales Sunset Auto 1

Unsatisfactory Repair/Service Kraftwerk European LLC 1


Misrepresentation of product or service Duffy's Auto Brokerage 1

Service Representation Belkin 1

Warranty MD Auto Sales 3

Billing Issues Marquee Consulting 1

Other/Miscellaneous American Honda Finance Corporation 1

Other/Miscellaneous Michael's Toyota 7

Other/Miscellaneous Washington State Employees Credit Union / WSECU 10

Repair timeline Kollmar Industries Corp dba Kollmar Sprinter & Automotive 1
Repair

Page 173 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Collection Practices Delta Management 2

Unsatisfactory Repair/Service Sturm Heating & Air Conditioning 2

Warranty Autos Only - Burien 2

Collection Practices Accelerated Collections/SVC Inc 3

Misrepresentation of Terms Rairdon Alfa Romeo and Fiat of Kirkland 2

Billing Issues Pullman Regional Hospital 1

Failure To Deliver/Perform Aleko Products 1

Collection Practices American Handicapped and Disadvantaged Workers 1

Billing Issues Movement Mortgage, Inc 1

Other/Miscellaneous Albert Lee Appliance 2

Failed communication attempts Worldwide Electronics dba Buy TV Today.com 2

Business Failure or Bankruptcy C and C Gun Sales 2

Failure To Deliver/Perform Windermere Realty - Mount Vernon 1


Collection Practices Columbia Collectors Inc 2

Telemarketing Avis / Budget Rent A Car 1

Failure To Adjust/Refund OutToday.Com 1

Billing Issues Sea Mar Community Health Centers 2

Questionable Quality Product/Service Kollmar Industries Corp dba Kollmar Sprinter & Automotive 1
Repair
Internet & Mobile device based transaction Jurassic Tour 1

Failure To Provide Title/Registration Gilbert Ford 1

Failure To Deliver/Perform Willogix International/Willex USA Cargo 1

Page 174 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Advertising Republic Parking Northwest 2

Non-Fulfillment Rob's Auto Repair & Collision 1

Internet & Mobile device based transaction Emporium 1

Failure To Deliver/Perform Starving Students 1

Other Vulnerable Audience Exploitation Wave Division Holdings aka Wave Broadband 1

Collection Practices Pacific Northwest Collections Inc 17

Advance Fee Fraud Jupiter Fundings 1

Failure To Deliver/Perform Consumer Loans 1

Other/Miscellaneous Collection Technology / CTI 1

Privacy Abuse Facebook 15

Advertising Forever Flawless Rst Inc 1

Collection Practices US Cellular 2

Failure To Adjust/Refund Kigi Nursery 1


Failure To Adjust/Refund Idea Funding Solutions 2

Failure To Adjust/Refund Edmonds Community College 1

Questionable Quality Product/Service Staff Pro - Tacoma 1

Billing Issues Robert Space Industries dba Cloud Imperium Games 1

Timeshare / Travel Club solicitation Issue Emerald City Property Services 1

Non-Fulfillment Experience Park Tours Inc 2

Inadequate Disclosure Apple Inc 3

Other/Miscellaneous Days Inn 1

Discrimination Wells Fargo CRA Risk Management 5

Page 175 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Charge:Service Not Performed/Product not delivered Diamond Resorts International 1

Invoice - misleading or fraudulent Champion Window Company of Seattle South LLC 1

Service Representation Safeway 2

Other/Miscellaneous London Couture LLC 2

Internet & Mobile device based transaction Adidas - North America 1

Failure To Deliver/Perform Zano / Torquing Group Ltd 1

Other/Miscellaneous Enumclaw Chrysler Jeep Dodge 1

Discrimination Indeed Inc 1

Questionable Quality Product/Service Guild Mortgage 1

Non-Fulfillment US Asset Forfeiture & Seizures Inc 1

Business Failure or Bankruptcy Indigo Portrait Studios 1

Billing Issues Roto Rooter 3


Other/Miscellaneous Network Systems 1

Landlord/Tenant - Residential Courtside Apartments 1

Automatic Dialing National Magazine Exchange 1

Warranty Northwest Mini 1

Failure To Adjust/Refund M Room - Pike Street 1

Warranty Fife RV Center 2

Unnecessary Repair/Service Dish Network 1

Questionable Quality Product/Service Hayden Homes 5

Rules & enforcement Bella B Mobile Home Park 1

Page 176 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Non-Fulfillment Mike & Son Auto Sales 1

Landlord/Tenant - Residential Bryson Square Apartment 1

Billing Issues Coastal Pay 2

Partial Performance LNB Contractors LLC 1

Other/Miscellaneous Grand Avenue Realty and Lending 1

Other/Miscellaneous Pennymac Loan Services 4

Advertising Top Secret Coatings 1

Questionable Quality Product/Service Frontline Motors 5

Alleged criminal activity Verizon Wireless 1

Other/Miscellaneous Americall International Inc 1

Homeowner/Condo Association complaint or concern Invest West Management 2

Unsatisfactory Repair/Service The Swanx 2


Misrepresentation of product or service Northern Leasing Systems 3

Telemarketing Professional Learning Institute LLC 3

Guests Lone Cedar Mobile Home Park 1

Internet & Mobile device based transaction American Airlines 3

Failure To Deliver/Perform PPL Individual ProviderOne 1

Rules & enforcement Miro at Dash Point 1

Unauthorized Repair/Service Microsoft Corporation 48

Failure To Deliver/Perform Wayfair.com 1

Employment Issue Korean Women's Association 1

Page 177 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Failure To Deliver/Perform Ditech Holding Corporation 1

Unsatisfactory Repair/Service Lease Finance Group 3

Questionable Quality Product/Service Acura of Bellevue 2

Unsatisfactory Repair/Service CMS- Centers for Medicare & Medicaid Services 1

Landlord/Tenant - Residential Catholic Community Services of Western Washington 1

Tenant to tenant dispute 6

Failure To Adjust/Refund Washington State Department of Social and Health 1


Services
Right To Cancel Alert USA Emergency Response Organization 1

Internet & Mobile device based transaction DealDash 1

Excessive Price or Charge Tramita LLC 1

Imposter scam MoneyGram International 1

Unsatisfactory Repair/Service Paul Davis Restoration Inc 1

Bait & Switch Kaiser Foundation Health Plan of Northwest 1

Billing Issues Cash Advance America 1

Credit Reporting Error Target Stores 1

Failure To Deliver/Perform On-Site 1

Billing Issues Eddie Bauer 2

Other/Miscellaneous American Yellow Group 1

Charge:Service Not Performed/Product not delivered Evergreen Tree Care 1

Questionable Quality Product/Service Sunny Valley Sales 1

Page 178 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Employment Issue Kaiser Foundation Health Plan of Northwest 1

Other/Miscellaneous J&R Landscaping dba Pretty as a Picture 1

Other/Miscellaneous Lufthansa Airlines 1

Right To Cancel Reef Parking fka Republic Parking Northwest 1

Prevent entry/require removal of MH Unknown 1

Right To Cancel Crystal Springs Water dba DS Waters of America 7

Failure To Deliver/Perform Relativity Research 1

Closing community Credit International Corp 1

Identity Theft Global Cash Card 2

Non-Fulfillment AT&T Office of the President 1

Misrepresentation of product or service CHI Franciscan Health Systems 3

Service Representation Fair Credit Bureau/dba Strong Credit 1

Fees Still Properties 1


Other/Miscellaneous Biomat USA 1

Warranty Ace Hardware Corporation 1

Rules & enforcement Rainbow Haven Mobile Home Park 1

Failure To Provide Title/Registration Hertz Corporation 2

Questionable Quality/Used Destination Motors 1

Other/Miscellaneous Hibu dba Yellow Book USA 5

Collection Practices RJM Acquisitions Funding 1

Other/Miscellaneous American Medical Response / Rural Metro 16

Questionable Quality Product/Service Park N Jet 1

Page 179 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Excessive Price or Charge Tacoma Locksmiths dba One and Only Locksmith 1

Inadequate Disclosure Northwest Autoway 2

Other/Miscellaneous Noel House Programs 1

Discrimination Beacon Health Strategies 1

Questionable Quality Product/Service Lowe's Home Improvement 29

Non-Fulfillment Seattle Home Appliance 1

Other/Miscellaneous HRRG/Healthcare Revenue Recovery Group LLC 2

Other/Miscellaneous West Coast Auto Dealers 1

Landlord/Tenant - Residential First Point Real Estate 1

Misrepresentation of Terms Allianz Global Assistance 1

Unsatisfactory Repair/Service Seattle Pain Center - Spokane 1

Discrimination Emerald Hills Estates 1


Privacy Abuse Mortgage Capital Associates 1

Collection Practices Schweet Linde & Coulson PLLC 1

Not As Ordered ADT Security/Protection One Alarm Services 2

Failure To Adjust/Refund Puyallup Auto Center 1

Unsatisfactory Repair/Service Infiniti USA 1

Failure To Deliver/Perform Fred Schoen Fiduciary Services 1

Landlord/Tenant - Residential DEA Investments 1

Failure To Deliver/Perform Teespring Inc 2

Other/Miscellaneous Bona Vista Manufactured Home Community 2

Page 180 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Employment Issue T-Mobile 2

Pets Trailer Lane Trailer Park 1

Failure To Deliver/Perform Bethesda Softworks LLC 1

Right To Cancel National Magazine Exchange 2

Privacy Issues Washington State Department of Health 1

Other/Miscellaneous 1 Stop Bedrooms 1

Other/Miscellaneous Parker Toyota aka Parker Auto Credit Finance 1

Senior Exploitation Fluent Home LLC 4

Employment Issue Washington State Health Care Authority 1

Bait & Switch T-Mobile 3

Other/Miscellaneous PetSmart 5

Other/Miscellaneous John L Scott - Everett 2


Unsatisfactory Repair/Service Alki Auto Repair 2

Telemarketing ETS EBSCO TeleServices 1

Other/Miscellaneous Barton Jeep 1

Failure To Provide Title/Registration Frontline Auto Brokers 1

Questionable Quality Product/Service InvenTel / Liberty Lanterns 2

Failure To Deliver/Perform WKA Innovations 6

Misrepresentation of product or service KM Resorts of America 1

Other/Miscellaneous driverslicenseservices.org 1

Unsatisfactory Repair/Service America's Servicing Company 1

Page 181 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Inadequate Disclosure Windshield Repair Network/Safelite Auto Glass 1

Price or Savings Claim 19

Unauthorized Debit Rushmore Financial 1

Collection Practices Allstate Insurance 1

High Pressure Sales Westcoast Tree Care 1

Unsatisfactory Repair/Service Evergreen Restoration 2

Failure To Deliver/Perform Avis Rent A Car 1

Governement agency complaint King County Housing Authority - Section 8 Office 1

Other/Miscellaneous AJ Madison 1

Other/Miscellaneous Lakewood Tire & Service 1

Rules & enforcement Alpine Place Manufactured Home Park 1

Failure To Adjust/Refund Fife RV & Auto Center Inc 2


Student Loan Issue ACS Education Services 1

Other/Miscellaneous Active Network dba Active Outdoors 5

Other/Miscellaneous SeaTac Inn 2

Misrepresentation of product or service Chase Executive Office 4

Misrepresentation of Terms Chevrolet Cadillac of Bellevue 1

Misrepresentation of Terms HC Processing Center 1

Internet & Mobile device based transaction Twin Star Credit Union 1

Other/Miscellaneous Benton County 2

Advertising Michael's Toyota 1

Page 182 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Warranty Harris Ford 4

Refund Policies Athenix 1

Collection Practices Wilber & Associates 5

Misrepresentation of Terms American Home Shield 1

Warranty All Transmissions & Automotive 1

Collection Practices Sound Screening Services 1

Phishing Express Scripts 1

Failure To Deliver/Perform RushCard 1

Privacy Abuse Hainsworth Laundry Company 1

Advertising Albert Lee Appliance 1

Other/Miscellaneous Vinzant Kennel 2

Other/Miscellaneous TicketOffices.com 7
Other/Miscellaneous PNWRM, LLC dba Arco AM/PM 1

Unsatisfactory Repair/Service Smart Start LLC 1

Scare Tactics Phishing 1

Other/Miscellaneous 4Tier Handyman 1

Billing Issues PHEAA/American Education Services (AES) 1

Service Representation Mozilla 1

Bushing Rairdon Chrysler Dodge Jeep Ram of Kirkland 1

Business Failure or Bankruptcy David Barton Gym 5

Spanish Language Complaints Lifestyle Lift 1

Page 183 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Other/Miscellaneous UniGroup dba Mayflower Transit LLC 1

Other/Miscellaneous Puyallup Fair aka Washington State Fair 1

Rental agreements Rainbow Haven Mobile Home Park 2

Other/Miscellaneous Mercurys Coffee Co 1

Free to Pay Stamps.com 2

Landlord/Tenant - Residential Keystone Ridge Apartments 1

Unauthorized Debit Bank of America NA 32

Internet & Mobile device based transaction Washington-Services.org 6

Unauthorized Debit Ancestry.com 1

Misrepresentation of product or service CarHop/UAC 3

Questionable Quality Product/Service Bookit.com 1

Failure To Deliver/Perform Earthlink Network 2


Unsatisfactory Repair/Service All Season Construction 1

Failure To Deliver/Perform Transamerica 2

Other Vulnerable Audience Exploitation Dish Network 5

Service Representation Barnes & Noble Inc 1

Misrepresentation of Terms We Like to Move It Move It 1

Misrepresentation of Terms Bartell Drugs 1

Odometer Tampering EZ Buy Motors 1

Unsatisfactory Repair/Service Precision Tune Auto Care 4

Non-Fulfillment Nantucket Gate Apartments 1

Page 184 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Infestation Country Manor MHC 1

Collection Activity (Fraudulent or mistaken ID) Financial Crimes Department 2

Privacy Issues Royalwood Mobile Estates 1

Questionable Quality Product/Service Croach Services LLC 1

Refund Policies Car Toys Corporate Headquarters 1

Unauthorized Debit Walmart 3

Spyware / Malware McAfee Software 2

Failure To Deliver/Perform Freedom Sales 1

Collection Activity (Fraudulent or mistaken ID) Mandatory Arbitration Services 4

Credit/Financing Metlife Inc 1

Charge:Service Not Performed/Product not delivered ADT Security 2

Unsatisfactory Repair/Service Flex Plan Services 1


Warranty Rust-Oleum 1

Right To Cancel Postal Prescription Services 1

Internet & Mobile device based transaction S & J Engines 1

Student Loan Issue Washington Student Achievement Council 1

Advance Fee Fraud Ace Cash Express 2

Failure To Deliver/Perform BCI Properties 1

Excessive Price or Charge Access Securepak 1

Non-Fulfillment Toyota of Lake City 1

Forged or Altered Documents Spirit Auto Center LLC 2

Page 185 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Inadequate Disclosure Import Auto Sales 2

Inadequate Disclosure The Car Choice 1

Billing Issues Clark Public Utilities 2

Unsolicited E-mail Onlineshoes.com 1

Collection Activity (Fraudulent or mistaken ID) MCO Financial 2

Failure To Deliver/Perform Ford Motor Company 15

Billing Issues CenturyTel 1

Rental agreements Alpine Place Manufactured Home Park 3

Billing Issues Massage Envy - Mill Creek 1

Right To Cancel Rain Fitness 2

Failure To Adjust/Refund Sears Holdings Management Corporation 85

Other/Miscellaneous Mutual of Enumclaw 1


Other/Miscellaneous CBeyond 1

Unsatisfactory Repair/Service Keller Williams Realty 1

Advertising Walla Walla Valley Honda 1

Misrepresentation of product or service Apple Valley Honda 1

Service Representation Cigna Health Care 1

Other/Miscellaneous Big Mac's Auto 1

Questionable Quality Product/Service Telmate LLC 1

Failure To Deliver/Perform Christian Prayer Center AKA Velorum Inc 13

Internet & Mobile device based transaction Online City Tickets/onlinecitytickets.com 17

Page 186 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Charge:Service Not Performed/Product not delivered Achieve KI 2

Spanish Language Complaints Unknown 5

Other/Miscellaneous Trusted Debt Solutions 1

Internet & Mobile device based transaction Sinemia Inc 14

Billing Issues Torch Supplements 1

Privacy Issues Bay View Mobile Home Park 1

Governement agency complaint Waste Management of Washington 1

Right To Cancel Big Fish Games 3

Credit/Financing Provident Funding Associates 2

Telemarketing Seneca One 1

Other/Miscellaneous Titus Will Motors - Olympia 7

Other/Miscellaneous Portfolio Litigation 2


Collection Practices Artesia by the Lake 1

Collection Practices Thomas George Associates 3

Misrepresentation of Terms RealSelf aka Realself.com 1

Other/Miscellaneous JCC Investment Group 1

Other/Miscellaneous Express Scripts 12

Collections - Threatening behavior includes arrest Unknown - IRS Phishing 5

Non-Fulfillment Hunter Douglas North America 1

Questionable Quality/Used George Gee Kia/GMC 1

Failed communication attempts Waste Management of Washington 1

Page 187 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

High Pressure Sales Sunset Kia of Auburn 2

Unauthorized Repair/Service Geico Insurance Agency Inc 1

Collection Activity (Fraudulent or mistaken ID) Sprint Executive Services 2

Other/Miscellaneous Homeward Residential 2

Misrepresentation of product or service Match.com 2

Unsatisfactory Repair/Service Video Only 1

Failure To Return Goods/Part BoxWave 1

Failure To Deliver/Perform Crazy Frog Pest Control 1

Other/Miscellaneous International Autohaus 1

Billing Issues Franciscan Medical Group 3

Unauthorized Repair/Service PayPal Credit fka Bill Me Later 3

Billing Issues American Honda Finance 1


Failure To Deliver/Perform Window & Roof Depot 1

Landlord/Tenant - Residential Avery at the Reserve 2

Misrepresentation of Terms Gold's Gym Northwest 1

Right To Cancel Reloadit 1

Credit Reporting Error Equifax Office of Consumer Affairs 159

Other/Miscellaneous Pawn1 1

Misrepresentation of product or service CarStars 2

Inadequate Disclosure Unknown - Fraudulent Collection Agency 1

Product Representation/Used Consumer Auto Liquidators dba CAL Cars 1

Page 188 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Misrepresentation of product or service Professional Learning Institute LLC 5

Warranty West Hills Autoplex 1

Other/Miscellaneous theWrench 2

Misrepresentation of Terms Chase Mortgage Banking Executive Office 2

Other/Miscellaneous Granite State Management & Resources 1

Non-Fulfillment Empire Today 1

Unauthorized Repair/Service Patenaude & Felix 1

Unsatisfactory Repair/Service Airport, Burien, & Columbia Towing 1

Other/Miscellaneous Spokane Flooring Broker LLC - Loon Lake 2

Unauthorized Debit Drizzle Internet 1

Refund Policies Sling TV 1

Failure To Deliver/Perform LocalTel Communications 1


Senior Exploitation GWC Warranty 1

Other/Miscellaneous Maaco Collision Repair and Auto Painting 1

Permanent structures Alpine Pioneer Mobile Home Park 1

Credit/Financing RealNetworks 1

Inadequate Disclosure Lexus of Fife 1

Unnecessary Repair/Service Door Dash 1

Collection Practices Gordon Aylworth & Tami PC 12

Right To Cancel Monat Global 1

Misrepresentation of product or service Avis / Budget Rent A Car 2

Page 189 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Unsatisfactory Repair/Service Level 3 Communications LLC 1

Failure To Adjust/Refund Carrington Mortgage Holdings 1

Unsatisfactory Repair/Service Virgin Mobile 10

Charge:Service Not Performed/Product not delivered Coast Communications 1

Failure To Adjust/Refund PHH Mortgage fka Ocwen Loan Servicing LLC 7

Credit/Financing First National Fleet and Lease - Everett 2

Non-Fulfillment Geek Chic Designs 1

Other/Miscellaneous A Place for Mom 3

Telemarketing Allied Interstate 2

Repossession Ford Motor Credit World Hqs 2

Collection Practices Columbia Collections Services 1

LL/T personality conflicts Fran-Mar Villa 2


Failure To Deliver/Perform CenturyLink 404

Other/Miscellaneous Citizens Financial Group dba Citizens Bank 1

Misrepresentation of product or service Firestone Corporate Office 2

Right To Cancel LFG dba Lease Source 1

Failure To Deliver/Perform Nova Merchant Services 1

Billing Issues Sims Honda 1

Governement agency complaint Washington State Department of Licensing 127

Other/Miscellaneous Inglewood East Mobile Home Park 1

Privacy Issues United Healthcare 1

Page 190 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Billing Issues Kings Transmission of Seattle 1

Inadequate Disclosure Coldwell Banker North Country Realty 2

Billing Issues Publishers Billing Association 3

Failure To Adjust/Refund Kings Chimney & Fireplace 1

Charge Above Estimate Neighborhood Garage Door Service of Seattle 1

Failure To Deliver/Perform Amazon.com 475

Unsatisfactory Repair/Service First Response Garage Door - Puyallup 1

Questionable Quality Product/Service Better Business Bureau 1

Unauthorized Debit AccountNow 2

Failure To Deliver/Perform Lenovo Inc. 1

Unauthorized Repair/Service Barclaycard/Barclays US 1

Collection Practices Eliot Management Group 1


Failure To Deliver/Perform eCycleBest.com 1

Misrepresentation of product or service Doxo.com 5

Unauthorized Repair/Service YAPD 3

Unsolicited E-mail Lyft Inc 2

Excessive Price or Charge SESAC 1

Failed communication attempts HIL Financial 1

Rent raise Calmor Cove Club 3

Questionable Quality Product/Service Reef Parking fka Republic Parking Northwest 1

Unsatisfactory Repair/Service Spokane Post Frame 1

Page 191 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Utilities Rivers Edge Mobile Home Park 1

Infestation Safe Haven RV Park 1

Privacy Abuse Holland America Lines 1

Questionable Quality Product/Service Crystal Springs Water dba DS Waters of America 2

Excessive Price or Charge The Hartford Financial Services Group Inc 1

Service Representation Symantec Corporation 1

Collection Practices Advance Cash America 2

Internet & Mobile device based transaction It's Just Lunch 1

Failure To Adjust/Refund NAPA / Washington Tractor 2

Unsatisfactory Repair/Service Smilebox 1

Fees Washington State Office of the Attorney General 1

Misrepresentation of product or service Sol Solutions Today 1


Telemarketing American Powerball and Sweepstakes and Games 1

Unsatisfactory Repair/Service Coleman American Moving Services 1

Unsolicited Mail WA Certificate Service 7

Other/Miscellaneous 5 Star Quest 8

Unsatisfactory Repair/Service LeafGuard Northwest 3

Questionable Quality Product/Service Bright Now Dental - Seattle 1

Failure To Adjust/Refund Apple Inc 9

Eviction Issues Canyon Court Mobile Home Park 1

Governement agency complaint Adzam Inc dba Doug's Lynnwood Mazda 1

Page 192 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Health, safety or sanitation Mobile Haven Mobile Home Park 1

Other/Miscellaneous Victoria's Secret 1

Advertising PetSmart 1

Other/Miscellaneous Unknown 4

Questionable Quality Product/Service Emerald Queen Casino 1

Collection Practices DexYP 1

Unnecessary Repair/Service Kia of Puyallup 1

Unnecessary Repair/Service Timeshare Rescue 1

Failure To Deliver/Perform M and T Bank 1

Unsatisfactory Repair/Service EA Sports/Electronic Arts Inc 2

Other/Miscellaneous Eastside Emergency Physicians 2

Excessive Price or Charge DMZ Group LLC, dba Great Expectations / Seattle Singles 4
Other/Miscellaneous Rodeway Inn - Sunnyside 2

Other/Miscellaneous Skylark Village Mobile Home Park 1

Free to Pay Sleep Train fka Sleep Country USA 1

Collection Practices MCCS Group/Macy's Credit Card Services 3

Billing Issues Mobile Loans LLC/MobiLoans 1

Failure To Deliver/Perform J and J Fencing LLC 1

Other/Miscellaneous Elder Carelink/QuinStreet 1

Misrepresentation of product or service McNally Management Inc 1

Other/Miscellaneous US Department of Homeland Security 2

Page 193 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Price Gouging Ticket Fulfillment Services dba Box Office Tickets 1

Failure To Deliver/Perform Haselwood Chevrolet Buick GMC 2

Other/Miscellaneous NewRez Financial LLC dba Shellpoint Mortgage Servicing 3

Other/Miscellaneous Consumer Auto Liquidators dba CAL Cars 2

Charge Above Estimate Olympic Collection/OCI 1

Questionable Quality Product/Service Mobil 3

Discrimination Starbucks 5

Unnecessary Repair/Service Nationwide Security Solutions, Inc. 1

Failure To Adjust/Refund Fandango.com 3

Identity Theft Umpqua Bank 1

Employment Issue Kirby Worldwide Corp 1

Right To Cancel Seattle City Light 1


Not As Ordered OfferUp Inc 3

Other/Miscellaneous OptumRx 4

Unsatisfactory Repair/Service Blue Sky Cleaners 2

Bait & Switch Frontier Communications 10

Excessive Price or Charge Providence Health and Services 3

Other/Miscellaneous City of Marysville 2

Automatic Dialing Marriott Corporate Headquarters 1

Questionable Quality Product/Service Mt Si Motors 1

Landlord/Tenant - Residential Real Property Management North Puget Sound 1

Page 194 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Employment Issue Frontier Communications 2

Excessive Price or Charge Master Marine 1

Misrepresentation of product or service National Secure Processing 1

Failure To Adjust/Refund Jpay Inmate Services 6

Unsolicited Mail Nissan of Kirkland 1

Other/Miscellaneous State Collection Service Inc 2

Credit Reporting Error Wells Fargo CRA Risk Management 32

Stagnant/running water Oaks Mobile & RV Court 1

International/Cross Border Consumer Mediation Services 1

Misrepresentation of product or service The Economist 1

Other/Miscellaneous Snohomish County Public Utility District 3

Failure To Deliver/Perform Accurate Background Inc 2


Not As Ordered DressLily 1

Free to Pay Citibank Presidential Communications 1

Collections - Threatening behavior includes arrest IQ Data International 4

Other/Miscellaneous Puyallup Devils 1

Other/Miscellaneous Crane Jewelers 1

Homeowner/Condo Association complaint or concern State Farm Insurance 1

Other/Miscellaneous Lake City Auto Sales 1

Other/Miscellaneous Forbes 1

Collection Activity (Fraudulent or mistaken ID) Bonneville Collections 1

Page 195 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Credit/Financing Bill Pierre Ford 4

Other/Miscellaneous Reality Homes 10

Student Loan Issue City University of Seattle 1

Collection Practices Business Computer Training Institute/BCTI Gig Harbor 1

Service Representation Hertz Corporation 1

Non-Fulfillment Rairdon Chrysler Dodge Jeep Ram of Kirkland 4

Unsatisfactory Repair/Service Ashley Furniture/Ashley Homestore - Tukwila 4

Inadequate Disclosure Amerigroup Realsolutions/Amerigroup Washington, Inc 1

Right To Cancel JustFab Inc 1

Employment Issue K Designers 1

Governement agency complaint Public Utility District 1 - Jefferson County 2

Unauthorized Debit Chase Bankcard Services Inc 6


Product Representation/Used Big Mac's Auto 1

Other/Miscellaneous Federal Bureau of Investigation 7

Billing Issues Online Public Yellow Pages 1

Failure To Deliver/Perform Ashley Furniture/Ashley Homestore - Tacoma 3

Governement agency complaint Washington State Vocational Rehabilitation 2

Failure To Deliver/Perform Toyota of Puyallup 3

Other/Miscellaneous Champion Mortgage 2

Billing Issues Magic Jack LP / Ymax Communications 5

Excessive Price or Charge Foothills Family Furniture 1

Page 196 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Right To Cancel Auto Protection Alliance 1

Other/Miscellaneous Progressive Insurance 34

Fees Pick-N-Pull 1

Other/Miscellaneous Dragon Cycles LLC 2

Billing Issues Kitsap Bank 2

Privacy Abuse Spirit Auto Center LLC 2

Questionable Quality Product/Service Harbor Cross Construction Inc 1

Unsatisfactory Repair/Service Quinden Marketing and Promotions 1

Notario Issue Pronto Solutions 6

Service Representation Dish Network 15

Collection Practices Armada Collection Agency 5

Failed communication attempts Citibank Presidential Communications 1


Bushing Sports Cars International 1

Price or Savings Claim My Pillow 1

Product Safety Northwest Motorsports 1

Credit/Financing JRS Auto Sales 1

Advertising Enumclaw Chrysler Jeep Dodge 2

Contest/Sweepstakes advertising Baroness de Rothman 1

Road Maintenance Canyon Creek Mobile Estates 1

Employment Issue Renton Collections 1

Failure To Deliver/Perform Jimmy Z Appliance Services 8

Page 197 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Failed communication attempts Julep Beauty 2

Failure To Return Goods/Part Virginia Mason 1

Misrepresentation of product or service Live Nation 1

Other/Miscellaneous Aaron's Sales and Leasing - Vancouver 1

Questionable Quality Product/Service Empire Auto Inc 8

Credit Reporting Error J and R Motorsports 1

Unnecessary Repair/Service Safeway 1

Misrepresentation of product or service Good Chevrolet and Oldsmobile 1

Unregistered or Unlicensed Business EZ Cleaning 1

Other/Miscellaneous Bavarian Autohaus 1

Internet & Mobile device based transaction Razorgator Inc 6

Discrimination Target Stores 3


Non-Fulfillment Coast to Coast Carports 1

Failure To Provide Title/Registration One Main Financial fka Springleaf Financial 1

Internet & Mobile device based transaction US Airways 1

Other/Miscellaneous Shopify/MyEcomClub 2

Failure To Deliver/Perform Washington Duct Cleaners aka Advance Air Care/John 2


Levy Air Ducts
Landlord/Tenant - Residential Tarragon LLC 3

Other/Miscellaneous Forever Flawless Rst Inc 1

Failure To Deliver/Perform Medicaid Transportation 2

Page 198 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Questionable Quality Product/Service Brennan Heating & Air Conditioning 3

Failure To Deliver/Perform Planet Fitness - Renton 1

Internet & Mobile device based transaction MB Young and Co 1

Unsatisfactory Repair/Service Robert R Cosseey & Associates PS 2

Other/Miscellaneous Global Systems Corporation dba Global Movers 1

Billing Issues Everett Clinic 36

Billing Issues Cascade Propane Inc - The Dalles 1

Unauthorized Debit Netspend Corporation 3

Questionable Quality Product/Service Rollins Auto Wrecking 2

Other/Miscellaneous Yakima Regional Medical Center 1

Other/Miscellaneous Republic Parking Northwest 23

Inadequate Disclosure Fife RV & Auto Center Inc 2

Internet & Mobile device based transaction Purity Products 1


Refund Policies Lyft Inc 1

Questionable Quality Product/Service Absolute Mobility Center 1

Landlord/Tenant - Residential Timbers Apartments 1

Billing Issues Better Build Inc 1

Unsatisfactory Repair/Service Innovative Data Search / BankruptReport.com 1

Other/Miscellaneous MOBE Ltd 1

Refund Policies Kreative 2

Warranty American Classic Homes 1

Other/Miscellaneous Northern Payment Systems 1

Page 199 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Alleged criminal activity Rasier LLC dba Uber 1

Inadequate Disclosure Port Susan Camping Club 1

Other/Miscellaneous Teespring 1

Failure To Adjust/Refund Windshield Repair Network/Safelite Auto Glass 1

Questionable Quality Product/Service Barn Factory 1

Eviction Issues Royal Coachman Estates 1

Questionable Quality Product/Service American Honda Motor Company 16

Bushing Toyota of Lake City 1

Other/Miscellaneous Valley Freightliner Inc 1

Excessive Price or Charge Ashwood Towing, LLC 1

Other/Miscellaneous Revealed America 2

Right To Cancel Marriott Corporate Headquarters 1


Unsatisfactory Repair/Service Safe Haven Security 1

Other Vulnerable Audience Exploitation Budget Towing & Repair 1

Advertising Scott's RV Sales Inc 1

Unsatisfactory Repair/Service Pacific Builders Inc 2

Non-Fulfillment Valve Software dba Steam Powered/Steamgames/Steam 4


Software
Inadequate Disclosure Travel Services 1

Eviction Issues Baywood Mobile Home Park 1

Failure To Adjust/Refund Eco Roof Service Inc 2

Page 200 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Failure To Deliver/Perform Eastlake Auto Brokers 1

Other Vulnerable Audience Exploitation American Readers 1

Telemarketing Vacations Internationale 1

Internet & Mobile device based transaction Williamson Guns 1

Unsolicited E-mail eFinancial.com 2

Internet & Mobile device based transaction Redfin Corporation 2

Inadequate Disclosure Comenity Bank 1

Unsatisfactory Repair/Service Direct Buy - Corporate 2

Rules & enforcement Royal Coachman Mobile Home Park 2

Unsatisfactory Repair/Service Camping World/FreedomRoads 5

Misrepresentation of Terms Full House Movers Inc 1

Collection Practices Yellow National Directory 6

Right To Cancel Miracle Ear 5


Billing Issues Eastside For Hire 1

Advertising Sound Ford of Renton 6

Unregistered or Unlicensed Business Clear Image Photography 1

Unsolicited Mail Democratic National Committee 2

Inadequate Disclosure Publishers Clearing House / PCH 1

Failure To Deliver/Perform Expedia 73

Product Safety Rite Aid 1

Other/Miscellaneous Systweak Inc. 1

Other/Miscellaneous HSBC Mortgage Customer Resolution Department 3

Page 201 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Other/Miscellaneous Enhanced Recovery Company, LLC 3

Unsatisfactory Repair/Service West Motorsports 1

Billing Issues Student Loan Servicing Center 1

Billing Issues Tacoma News Tribune 23

Collection Activity (Fraudulent or mistaken ID) Revenue Reporting Services 1

Rent raise Firs Mobile Home Park 2

Billing Issues Bulwark Exterminating LLC 1

Other/Miscellaneous Five Star Chevrolet 1

Landlord/Tenant - Residential Landmark Real Estate Management 1

Failure To Deliver/Perform Cowlitz County PUD 1

Inadequate Disclosure Dollar Tree Corporate Office 1

Unauthorized Debit Eastside Lawncare LLC 1


Collections - Threatening behavior includes arrest Advance America Payday Loans 1

Excessive Price or Charge Tacoma Dodge Chrysler Jeep 1

Failure To Deliver/Perform Omega Media 1

Billing Issues Prevention Magazine 1

Other/Miscellaneous Newport Motors / Xcite Motors 7

Failure To Deliver/Perform Spokane Police Department 1

Other/Miscellaneous Zillow Group Inc / Trulia Inc 35

Fees Lithia Chrysler Dodge Jeep Ram Fiat of Spokane 1

Warranty Husqvarna Forest and Garden 1

Page 202 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Billing Issues Mr. Cooper fka Nationstar Mortgage 25

Questionable Quality Product/Service Crosspointe Autoplex 1

Inadequate Disclosure Auction.com 1

Excessive Price or Charge ITT Technical Institute - Everett 1

Failed communication attempts Sans Souci Mobile Estates 1

Collection Activity (Fraudulent or mistaken ID) TACS Settlement Center 1

Employment Issue Applus Technologies 1

Billing Issues TLC Duct Cleaning 1

Failure To Deliver/Perform Bickford Ford 2

Failure To Deliver/Perform Fair Financial Corp 1

Privacy Issues WhitePages.com 9

Other/Miscellaneous Fair/Fair.com 1
Billing Issues USA Benefits Advantage 1

Misrepresentation of product or service Milam Truck Country 1

Right To Cancel Direct Express 1

Right To Cancel AmeriGas 5

Governement agency complaint Tacoma Narrows Bridge 1

Misrepresentation of product or service Innovative Energy Solutions 2

Warranty US Cellular 1

Fees Barclaycard/Barclays US 1

Warranty Doxon Toyota of Auburn 1

Page 203 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Invoice - misleading or fraudulent Mr Cooper fka Nationstar Mortgage 1

Collection Practices Nationwide Processing Center 2

Free to Pay Vydox 3

Other/Miscellaneous Whole Foods Market 6

Billing Issues Arriva Medical 2

Failure To Deliver/Perform Bishop, White, Marshall & Weibel PS 1

Other/Miscellaneous Key Services Group 3

Other/Miscellaneous Q Link Wireless LLC 13

Unsatisfactory Repair/Service D Youngs Plumbing 1

Collection Practices USA Cash Advance 1

Telemarketing Ciena Capital LLC 2

Billing Issues Acima Credit 2


Product Safety Costco 3

Charge:Service Not Performed/Product not delivered Mattress Depot USA 1

Advertising Vancouver Ford/Hyundai 1

Other/Miscellaneous Absworld 1

Non-Fulfillment Ford Motor Credit World Hqs 1

Nature of fees International Parking Management Inc 1

Misrepresentation of product or service N2 Publishing 1

Utilities Martell Manor 1

Rent receipts Fran-Mar Villa 1

Page 204 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Billing Issues Aaron's - Renton 1

Billing Issues University of Washington Medical Center 16

Questionable Quality Product/Service Sunset Cars of Auburn 3

Warranty New Creation Auto Sales 2

Unsatisfactory Repair/Service Innovative Plumbing Solutions LLC 3

Retaliation Creekside Mobile Home Park 1

Unsatisfactory Repair/Service LifeWise Insurance 1

Billing Issues Princess Cruises 1

Other/Miscellaneous Green Sky Loan Services 1

Billing Issues Roy Y Auto Wrecking 2

Other/Miscellaneous Chevron & Texaco Business Card Services 2

Failure To Adjust/Refund Hot Yoga - Bellevue 1


Other/Miscellaneous TKS Cabinet 1

Warranty Coopers Auto Repair Specialists 1

Other/Miscellaneous Lake Washington Boat Center/US Engine 1

Advertising I-5 Motors 1

Health, safety or sanitation Rainier View Water Co 3

Other/Miscellaneous Guthy-Renker 1

Failure To Adjust/Refund Beacon Plumbing and Mechanical 1

Internet & Mobile device based transaction Reservation Counter 1

Inadequate Disclosure Delta Dental 1

Page 205 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Privacy Issues Endurance Dealer Services/EWS Vehicle Division 1

Billing Issues Good Housekeeping Magazine 3

Service Representation Ambetter from Coordinated Care 1

Student Loan Issue American Intercontinental University Online 1

Misrepresentation of Terms LuLaRoe 2

Other/Miscellaneous Mega Auto Sales 1

Billing Issues Columbia Bank 6

Utilities Cascade Park Estates 1

Failure To Adjust/Refund Puyallup Trucks & RV Sales 1

Other/Miscellaneous Evergreen Health 2

Failure To Deliver/Perform Oceania Cruises 1

Collection Practices Leading Edge Recovery Solutions 2


Misrepresentation of product or service Novomedia Ltd dba Vital US Records/vitalusrecords.com 4

Billing Issues Protect America 3

Misrepresentation of product or service Diamond Wireless - Sandy 1

General maintenance Flying Carpet Mobile Estates 1

Billing Issues Full Life 1

Landlord/Tenant - Residential Big Trout Lodge 4

Product Safety Rogue Raven Farms 2

Excessive Price or Charge Moses Lake Autowrecking Yard 1

Failure To Deliver/Perform Simple Mobile 1

Page 206 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Forged or Altered Documents 40

Discrimination Overland Station RV Park 2

Inadequate Disclosure Jack Carroll's Skagit Hyundai 2

Warranty Price Is Right Auto 1

Advance Fee Fraud Citibank Presidential Communications 3

Failed communication attempts Colt Parts 1

Deposits Riverstone Residential Group 1

Questionable Quality Product/Service Valley Auto Liquidators 1

Billing Issues Grays Harbor County PUD 1

Failure To Deliver/Perform Coastal Tool Supply 1

Landlord/Tenant - Residential Keelers Corner Apartments 1

Failure To Deliver/Perform Bucky's Brake and Muffler 4


Unsolicited Mail Apogee Water Solutions 2

Unsolicited E-mail Internet Domain Name Services Inc 1

Duty to comply with laws & codes TransUnion Credit Reporting 1

Other/Miscellaneous Sterling Jewelers dba Kay, Weisfield, & Jared Galleria 3


Jewelers
Misrepresentation of product or service Max Auto Sales 1

Other/Miscellaneous Hugo Boss Bellevue #3153 4

Failure To Adjust/Refund Arrotta's Auto Max & RV 1

Unregistered or Unlicensed Business United Cash Loans 1

Page 207 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Other/Miscellaneous John L Scott - Bellevue 2

Other Vulnerable Audience Exploitation Renton Honda 1

Failure To Deliver/Perform Brinks Home Security fka Monitronics/Moni Smart Security 5

Other/Miscellaneous Seattle Central Community College 1

Misrepresentation of Terms 3six0 Motorsports 1

Phishing PC Wizards 1

Unsatisfactory Repair/Service GFA Heating and Cooling 1

Unauthorized Repair/Service Value Pet Clinic 1

Internet & Mobile device based transaction Active.com 1

Questionable Quality Product/Service KeyBank National Association 6

Other/Miscellaneous Von Waldberg German Shepherds 1

Inadequate Disclosure DSB Investments 1

Internet & Mobile device based transaction PM Auto Sales 1


Charge:Service Not Performed/Product not delivered Figis 1

Other/Miscellaneous Kaiser Permanente Washington 39

Non-Fulfillment Fidelity National Home Warranty 1

Billing Issues North American Bancard 1

Billing Issues Northwest Propane 1

Internet & Mobile device based transaction Allied Wallet and Campaign Develeper 1

Privacy Abuse 196

Billing Issues Conservice 12

Unsatisfactory Repair/Service Pacific Resort Exchange aka Compass Group Lts Sadecv 1

Page 208 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Credit/Financing Harnish Chevrolet Buick GMC of Puyallup 1

Warranty Bill Koenig Chevrolet 1

Failure To Provide Title/Registration Universal Sales and Service 2

Credit Reporting Error Internet Order, LLC dba Stroll dba Pimsleur Approach 1

Advertising Regnal Media LLC 1

Failure To Deliver/Perform Preferred Long Distance 1

Excessive Price or Charge Ampco System Parking 1

Questionable Quality Product/Service City of Seattle 1

Failure To Deliver/Perform Unknown - Technical Support 1

Other/Miscellaneous Hawaiian Airlines 2

Negative Option Verizon Wireless 1

Questionable Quality Product/Service Sound Auto Land 4


Service Representation Monsanto 1

Privacy Issues Gilead Sciences Inc 1

Unsatisfactory Repair/Service Excelsior College 1

Failure To Deliver/Perform Ritz Auto Dos Amigos 1

Other/Miscellaneous LegalZoom 1

Failure To Adjust/Refund Greg's Japanese Auto - Federal Way 1

Unsatisfactory Repair/Service Brimma Solar / National Solar Inc 1

Employment Issue Xerox 1

Unsatisfactory Repair/Service Jeld-Wen 1

Page 209 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Other/Miscellaneous SunTrust Bank 2

High Pressure Sales Auto Processing Center 2

Warranty CertainTeed Corporation - Roofing 6

Billing Issues Pacific Internet fka WorldLink 1

Failure To Provide Title/Registration Blue Diamond Auto Sales 2

Charge:Service Not Performed/Product not delivered Land Rover Spokane 1

Credit Reporting Error Credit One Bank NA 4

Billing Issues Creekwood Apartments 1

Unauthorized Repair/Service Time Inc 1

Unordered/Unsolicited Merchandise Capital Billing Service 1

Inadequate Disclosure Dwayne Lane's Arlington Chevrolet 1

Unsatisfactory Repair/Service United Car Care 3


Other/Miscellaneous GIG Universal Multi-Servicios Hispanos 1

Failure To Deliver/Perform Titus-Will Investments / Lakewood Ford 2

Failure To Deliver/Perform Intuit Inc/Intuit Software/Turbo Tax/PayCycle 10

Imposter scam Skype 1

Closing community LeMar Acres Mobile Park 1

Right To Cancel Jumpers 1

Other/Miscellaneous Sky-Rider 1

Other/Miscellaneous The Stratford Company 1

Billing Issues Lifewatch USA 2

Page 210 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

ADA (Americans w/Disabilities Act) QFC aka Quality Food Centers 1

Misrepresentation of product or service Mor Furniture 2

Other/Miscellaneous Direct Express Payment Processing Service 2

Billing Issues Washington State University 2

Unsatisfactory Repair/Service Spokane Teachers Credit Union 1

Failure To Deliver/Perform HTC America 11

Inadequate Disclosure Tom Matson Dodge 1

Questionable Quality Product/Service U-Haul 7

Insufficient Quantity/Sale Sears Holdings Management Corporation 1

Advertising FreedomPop 1

Failure To Deliver/Perform First National Bank of Omaha 1

Collection Practices PLS and Associates 2


Failure To Deliver/Perform TASC 1

Questionable Quality/Used Wild West Cars & Trucks 1

Warranty Volkswagen of Olympia 1

Other/Miscellaneous Wild Waves and Enchanted Village 2

Advertising JustAnswer 1

Governement agency complaint Swedish Hospital Medical Center 1

Other/Miscellaneous Lamar Advertising 1

Right To Cancel Sixt Rent a Car 2

Failure To Adjust/Refund Avon Products, Inc. 1

Page 211 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Right To Cancel Superior Web Concepts dba Optimal Web Solutions 3

Billing Issues Chico Towing 1

Permanent structures Mobile Haven Mobile Home Park 3

Service Representation eBay 1

Right To Cancel Fit Stop 24 1

Governement agency complaint University of Washington 17

Unauthorized Debit New Yorker Magazine 1

Right To Cancel Steakhouse 1

Other/Miscellaneous American Family Insurance 8

Unauthorized Debit Worldmark by Wyndham 2

Privacy Issues Music 6000 1

Failed communication attempts University of Washington 1


Questionable Quality Product/Service Miriam Lozano dba Primera Services 1

Refund Policies Allied Trade Group / ATG Store 1

Identity Theft Public Storage 1

Right To Cancel Zillow Group Inc/Trulia Inc 7

Scare Tactics Spoofing 1

Landlord/Tenant - Residential Madison Sammamish Apartments 1

Inadequate Disclosure WallyPark 1

Retaliation Kenmore Village Mobile Home Park 1

Collection Activity (Fraudulent or mistaken ID) Legal Debt Mediation 2

Page 212 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Failure To provide estimate Lakewood Auto Body 1

Unsatisfactory Repair/Service Meineke Car Care Corporate 35

Misrepresentation of product or service Premera Blue Cross 2

Unauthorized Debit TruthFinder 1

Unauthorized Repair/Service Electronic Media Marketing Group/General Yellow Pages 2

Failure To Deliver/Perform Net10 Wireless 2

Governement agency complaint Professional Credit Service 2

Unsatisfactory Repair/Service GoVoltage 2

Questionable Quality Product/Service Redi National Pest Eliminators 1

High Pressure Sales Way to Go Travel 1

Failure To Provide Title/Registration S & S Best Auto Sales 1

Billing Issues UW Medicine 23


Internet & Mobile device based transaction ContextLogic Inc dba Wish.com 10

Charge:Service Not Performed/Product not delivered Norwegian Cruise Line 1

Other Vulnerable Audience Exploitation Capitol City Honda 2

Homeowner/Condo Association complaint or concern Bayhill Village HOA 2

Collection Practices Grimm Collections 14

Other/Miscellaneous Seattle Metropolitan Credit Union 1

Billing Issues Fairpoint Communications 2

Excessive Price or Charge Sysco - Seattle 1

Collection Practices Dynamic Recovery Solutions 24

Page 213 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Advance Fee Fraud Deutsche Bank 1

Collection Activity (Fraudulent or mistaken ID) Advance Fee Fraud/AFF 1

Non-Fulfillment United Concordia 1

Collection Activity (Fraudulent or mistaken ID) High Point Asset 1

Other/Miscellaneous Old Fashioned Painting & Pressure Washing 1

Unsatisfactory Repair/Service Viking Appliance 1

Misrepresentation of product or service West Hills Ford 1

Collection Practices Online Local Yellowpages 2

Charge:Service Not Performed/Product not delivered Capital One Services 2

Unsatisfactory Repair/Service Turn 10 Studios 1

Other/Miscellaneous Kitsap West Mobile Home Park 1

Billing Issues Soylent Black 1


Questionable Quality Product/Service Sunset Auto Sales 1

Unsatisfactory Repair/Service Cutting Edge Tree Service 1

Phishing SunTrust Bank 1

Fees DeTray's Mobile Home Park 1

Other/Miscellaneous Admiral's Cove Beach Club 4

Refund Policies Western Union 2

Right To Cancel Shopko Corp 1

Governement agency complaint Naval Air Station Whidbey Island 6

Other/Miscellaneous Nationwide Recovery Service 1

Page 214 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Billing Issues Shell 8

Other/Miscellaneous Inland Imaging 5

Charge:Service Not Performed/Product not delivered Hardened Arms 1

Unsolicited Mail Heritage Bank 1

Other/Miscellaneous Spine Perfect LLC 11

Misrepresentation of product or service Lifewise Health Plan of Washington 1

Duties of Landlord Camelot Square Mobile Home Park 1

General maintenance Oaks Mobile & RV Court 3

Right To Cancel McCarthy, Burgess & Wolff 1

Failure To Deliver/Perform Babylon Auto Sales 1

Forced Place Insurance BSI Financial Services 2

Service Representation eBay Seller Hosting42 1


Misrepresentation of product or service Gap Customer Relations 1

Failure To Deliver/Perform Pro-Motion Events 1

Free to Pay Beauty Impressions 3

Failure To Deliver/Perform Tacoma Goodwill Industries 2

Bushing Titus-Will Chevrolet 2

Billing Issues Asset Realty Group dba Century 21 Northwest Realty 1

Billing Issues Publishers Billing Exchange 2

Unsatisfactory Repair/Service UPS / United Parcel Service 15

Failure To Deliver/Perform Northwest Natural Stone 1

Page 215 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Warranty Market Place Auto 1

Other/Miscellaneous Crystal Pointe MHC 1

Foreclosure Issue Alaska USA Federal Credit Union 2

Partial Performance H&R Block 1

Service Representation AutoNation Ford Bellevue 2

Billing Issues Stellar Recovery 1

Collections - Threatening behavior includes arrest RPM / Receivables Performance Management 1

Unnecessary Repair/Service Puget Sound Energy 1

Billing Issues Caliber Home Loans 7

Privacy Abuse Yakima Housing Authority 1

Failure To Adjust/Refund Sealy 1

Billing Issues Charter Communications 36


Other/Miscellaneous Lockheed Martin 1

Internet & Mobile device based transaction Bellevue Nissan 1

Other/Miscellaneous PODS - Des Moines 1

Non-Fulfillment Mr Cooper fka Nationstar Mortgage 3

Other/Miscellaneous Specialized Loan Servicing/SLS 21

Credit/Financing Homestreet Bank 2

Failure To Adjust/Refund Puget Sound Plumbing and Heating 1

Unsatisfactory Repair/Service Les Schwab 20

Other/Miscellaneous Vista Higher Learning 1

Page 216 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Failure To Deliver/Perform Weddings with Joy 2

Failure To Adjust/Refund Clark County Treasurer's Office 1

Failure To Adjust/Refund Club Pilates Kirkland 1

Other/Miscellaneous Spokane Valley Police Department 2

Unsatisfactory Repair/Service Washington Energy Services 3

Internet & Mobile device based transaction Zoosk 3

Non-payment of rent Northwest Mobile Estates 1

Road Maintenance Del Ray Properties Inc 1

Unsatisfactory Repair/Service Toyota of Tacoma 1

Not As Ordered Dell 2

Failure To Adjust/Refund Comenity Bank 2

Billing Issues Luminess Air 1


Fees Microsoft Corporation 1

Failure To provide estimate 25

Rules & enforcement Northwest Mobile Estates 1

Failure To Deliver/Perform TIAA-CREF 1

Unsatisfactory Repair/Service Modern Home Furniture 2

Telemarketing Lifewise Health Plan of Washington 1

Automatic Dialing Phishing 3

Other/Miscellaneous City of Langley 1

Failure To Adjust/Refund Dollar Tree Corporate Office 1

Page 217 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Billing Issues North Sound Emergency Medicine 7

Right To Cancel 8x8 Inc 2

Misrepresentation of product or service Payless Auto Sales Inc 1

Governement agency complaint City of Edmonds Municipal Court 1

Invoice - misleading or fraudulent Comcast 4

Billing Issues Klickitat Valley Health 1

Charge:Service Not Performed/Product not delivered River's Edge Enterprises 2

Permanent structures Lone Cedar Mobile Home Park 1

Misrepresentation of product or service ViaSat / Wild Blue Internet Satellite Service / Exede 4

Health, safety or sanitation Motel 6 2

Discrimination Washington State Patrol 1

Billing Issues Bobcat Rentals 2


Questionable Quality Product/Service Avila's Auto Sales 3

Failure To Deliver/Perform Autotrack 1

Failure To Adjust/Refund Publishers Clearing House / PCH 1

Credit/Financing Portfolio Recovery Associates 1

Right To Cancel In the Loop Singles 1

High Pressure Sales Watson Productions 2

Student Loan Issue Boeing Employees Credit Union / BECU 1

Other/Miscellaneous Washington State Unemployment 3

Failure To Deliver/Perform Yakima Waste Systems 3

Page 218 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Billing Issues PEMCO Insurance 4

Other/Miscellaneous Transmission Outlet 2

Unauthorized Repair/Service Sharebuilder Securities 1

Student Loan Issue ITT Technical Institute - Seattle 5

Misrepresentation of Terms Zag Motors 1

Internet & Mobile device based transaction Radiant Cash 1

Unauthorized Repair/Service NW Powerstroke 2

Data Breach 12

Rent raise Killarney Woods Mobile Home Park 1

Collection Practices C2C Resources 2

Unsatisfactory Repair/Service Classic Muffler & Auto Repair 1

Non-Fulfillment Performance Jeep-Eagle dba Performance Kia 2


Misrepresentation of product or service Honda Auto Center of Bellevue 2

Telemarketing Premera Blue Cross 1

Student Loan Consolidation Premier Student Loan Center 1

Other/Miscellaneous Performance Home Medical 3

Failure To Deliver/Perform American Standard Moving & Storage 1

Inadequate Disclosure Toyota of Kirkland 1

Abandonment of MH Easy Acres Mobile Home Park 1

Unsatisfactory Repair/Service True Built Home 1

Other/Miscellaneous Coldwell Banker Bain 1

Page 219 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Unsatisfactory Repair/Service Washington State Lottery 1

Governement agency complaint Consumer Financial Protection Bureau / CFPB 1

Unsatisfactory Repair/Service Solgen Power 1

Retaliation Washington State Office of the Attorney General 1

Questionable Quality/Used Paisanos Chevrolane Auto Sales 1

Business Failure or Bankruptcy Make My Payments 2

Landlord/Tenant - Residential Targa Real Estate Service 1

Other/Miscellaneous CAR2GO 1

Unsatisfactory Repair/Service Proctor Shoe Repair 2

Unsolicited Mail Hearst Magazines Subscription Service Dept 1

Billing Issues Horizon View Condominium Association 1

Billing Issues Evergreen Note Servicing 1


Failure To Deliver/Perform 24 Pet Watch / Pethealth 1

Health, safety or sanitation Richland Mobile Home Park 1

Other/Miscellaneous I-5 Motors 5

Right To Cancel Acorns 1

Right To Cancel KeyBank National Association 7

High Pressure Sales ADT Security/Protection One Alarm Services 3

Invoice - misleading or fraudulent State Farm Insurance 1

Privacy Abuse Citi Mortgage 1

Imposter scam Seek Capital 1

Page 220 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Failure To Adjust/Refund Automotive Unlimited 1

Other/Miscellaneous Mr Bruce Wagner/dba buybitcoin.com 2

Questionable Quality Product/Service KandyPens Inc 1

Misrepresentation of Terms Vacation Village Resorts/ VV Rewards Redemption Center 1

Senior Exploitation Twin Star Credit Union 1

Failure To Adjust/Refund Positive Changes - Beaverton 1

Other/Miscellaneous Patent & Trademark Resources Center 1

Other/Miscellaneous Vancouver Ford/Hyundai 2

Misrepresentation of product or service Larson Automotive Group 16

Other/Miscellaneous Federal Way Police Department 2

Non-Fulfillment Regence Blue Shield 2

Advertising Q Link Wireless LLC 1


Charge Above Estimate Kenworth Sales 1

Questionable Quality Product/Service Miracle Ear 1

Utilities Country Lane Mobile Home Park 2

Billing Issues Acceptance Now Headquarters 1

Other/Miscellaneous A & R Tree Service 1

Right To Cancel Intoxalock Consumer Safety Technology 1

Landlord/Tenant - Residential Renters Warehouse 2

Charge:Service Not Performed/Product not delivered Smile Direct Club 1

Collection Practices Aargon Collection Agency 1

Page 221 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Misrepresentation of Terms Pacific Star Insurance 1

Credit Reporting Error Arvest Central Mortgage Company 1

Governement agency complaint Island County Economic Development Council 2

Advertising Newport Motors / Xcite Motors 1

Collection Practices Municipal Service Bureau aka MSB 1

Unauthorized Debit Borat Media LLC dba online-drivers-licenses.org 1

Governement agency complaint City of Medina 5

Charge Above Estimate Woody's 4x4 2

Billing Issues US Search 1

Service Representation Student Aid Center 1

Other/Miscellaneous Blue Dog RV 12

Tenant to tenant dispute Crestview Community Mobile Home Park 2


Other/Miscellaneous Sun Mark Property Management 1

Other/Miscellaneous American Laser Center 1

Other/Miscellaneous Chappelle's Towing 1

Collection Activity (Fraudulent or mistaken ID) Cash Advance Inc 5

Alleged criminal activity Hilton - SeaTac 1

Unauthorized Debit American First Finance 1

Failure To Deliver/Perform Seattle Times 8

Other/Miscellaneous Kelly's Auto Body - Bellevue 1

Collection Practices Loan4utoday.com 1

Page 222 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Unsatisfactory Repair/Service Kitsap Humane Society 1

Charitable Solicitation Issue WAG Your Tail Animal Rescue 1

Failure To Adjust/Refund Washington Collectors 1

Charitable Solicitation Issue Double Dog Dare U Events LLC 1

Contest/Sweepstakes advertising National Heart Council 1

Rent raise Roll-Inn Mobile Home Park 2

Internet & Mobile device based transaction University Auto Center 1

Other/Miscellaneous Steel & Wood Concepts 1

Failure To Adjust/Refund Jack Carroll's Skagit Hyundai 1

Refund Policies LA Fitness/Fitness International 3

Business Failure or Bankruptcy Nooksack River Casino 1

Other/Miscellaneous Northwest Septic Operation and Maintenance 1


Repossession Good Guys Used Cars 1

Other/Miscellaneous Greystar Property Management 2

General maintenance Cascade Park Village 1

Failure To Deliver/Perform Bark Entertainment LLC dba Spokane Comedy 1


Club/Gamers Arcade Bar/Tacoma Comedy Club
Excessive Price or Charge George Gee Kia/GMC 1

Questionable Quality Product/Service Direct Express 3

Questionable Quality Product/Service AmeriGas 3

Invoice - misleading or fraudulent Banfield Pet Hospital 1

Page 223 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Inadequate Disclosure Park Place LTD 1

Unsatisfactory Repair/Service Rairdon Chrysler Dodge Jeep Ram of Monroe 3

Misrepresentation of product or service Clickit RV 1

Failure To Deliver/Perform American Express 18

Failure To Deliver/Perform Northlake Capital & Development LLC 2

Other/Miscellaneous Scott's RV Sales Inc 1

Charge:Service Not Performed/Product not delivered Don Willis Furniture Warehouse 1

Failure To Deliver/Perform North County Towing 1

Other/Miscellaneous Sound Ford of Renton 7

Unauthorized Debit Intelius 14

Questionable Quality Product/Service 2-10 Home Buyers Warranty 1

Failure To Deliver/Perform Zulily LLC 6

Failure To Deliver/Perform MLB Advanced Media 2


Unregistered or Unlicensed Business Jim Dandy Sewer and Plumbing 1

Collection Practices ERC Corporate Headquarters 2

Inadequate Disclosure Arrotta's Auto Max & RV 1

Misrepresentation of product or service Klein Honda 1

Other/Miscellaneous Aaron's Furniture 1

Failure To Provide Title/Registration Trucks Plus RVs 1

Other/Miscellaneous Linkedin Corporation 8

Other/Miscellaneous Spokane Estate Sales 1

Charge:Service Not Performed/Product not delivered Ponders Collision Center Inc dba Kay Parks Autobody 1

Page 224 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Foreclosure Issue Settlement Services 1

Questionable Quality Product/Service Zillow Group Inc/Trulia Inc 8

Unauthorized Repair/Service Lux Motors 1

Failure To Deliver/Perform The Gift Tree 1

Misrepresentation of Terms Spirit Airlines 1

Collection Activity (Fraudulent or mistaken ID) Unknown - Utility Scam 1

Foreclosure Issue One West Bank fka Indy Mac 4

Excessive Price or Charge Pfizer Pharmaceuticals 1

Internet & Mobile device based transaction Bluestem Brands Inc dba Old Pueblo Traders 2

Right To Cancel Redi National Pest Eliminators 1

Unsatisfactory Repair/Service Palomar Associates 1

Charge:Service Not Performed/Product not delivered Appliance HD 1


Service Representation Puget Sound Energy 1

Other/Miscellaneous Great Lakes 4

Unsatisfactory Repair/Service Jordan River Moving and Storage 1

Questionable Quality Product/Service PS Circulation LLC 1

Governement agency complaint Identity Theft 2

Phishing Central Telecom 1

Other/Miscellaneous North Cascade Trustee Services, Inc. 1

Other/Miscellaneous Barometric 14

General maintenance Sunset Heights MHC 39

Page 225 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Unsatisfactory Repair/Service Washington State Department of Transportation 3

Failure To Deliver/Perform PixWraps 29

Governement agency complaint King County Sheriff's Office 3

Discrimination Inglewood East Shores Mobile Home Park 1

Unsatisfactory Repair/Service Kentucky Fried Chicken 2

Inadequate Disclosure RAC Acceptance 1

Questionable Quality Product/Service Shopko Corp 1

Billing Issues Armada Corporation 2

Inadequate Disclosure Passport to Travel 1

Misrepresentation of Terms The Hartford Financial Services Group Inc 2

Failure To Deliver/Perform World Reserve Monetary Exchange 1

Failure To Deliver/Perform Western Clearing Services 2


Other/Miscellaneous Hometown Property Management 2

Failure To Adjust/Refund Tom Matson Dodge 1

Identity Theft NutriSystem 1

Questionable Quality Product/Service Maxcare of Washington 1

Partial Performance Bekins Northwest 1

Fees Radio Shack Corporation 1

Privacy Issues PayPal 1

Unauthorized Repair/Service Quality Heating & Air Conditioning 1

Right To Cancel First Premier Bank 2

Page 226 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Governement agency complaint Securities and Exchange Commission 1

Other/Miscellaneous Quik Cash 2

Non-Fulfillment FBA Stores LLC aka FBA Distributors LLC aka AWS LLC 13

Fees Equity Lifestyle Properties aka Thousand Trails 1

Privacy Abuse Aaron's - Lynnwood 1

Questionable Quality Product/Service Mattress Firm 3

Warranty Pierre Money Mart 2

Misrepresentation of product or service License Compliance Services 1

Inadequate Disclosure Associated Publisher Network/APN 4

Failure To Deliver/Perform Hurricane Construction Services 2

Credit/Financing Elan Financial Regulatory Complaint Group 3

Foreclosure Issue Rainier Foreclosure Services 1


Misrepresentation of Terms DMZ Group LLC, dba Great Expectations / Seattle Singles 2

Credit/Financing Gilbert Motor Company LLC dba Gilbert Auto Nissan 1

Third-Party Loan Modification Issue GIG Universal Multi-Servicios Hispanos 1

Deposits Desert Oasis Mobile Home Park 1

Other/Miscellaneous Debt Management Control 1

Excessive Price or Charge Kemper Insurance 1

Credit/Financing PayPal 2

Failure To Deliver/Perform Video Transfer Northwest 1

Non-Fulfillment Banfield Pet Hospital 2

Page 227 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Failure To Adjust/Refund GoPro.com 2

Privacy Issues Timberland Village Mobile Home Park 1

Product Safety Brotherton Cadillac 1

Charge:Service Not Performed/Product not delivered CRM Inc 1

Failure To Deliver/Perform Vision Security/Security Networks 1

International/Cross Border Mount Brier Amstaffs 1

Warranty Pella Windows and Doors 1

Warranty Harley Exteriors 2

Failure To Deliver/Perform Green Line Carpet Clean 1

Governement agency complaint Tacoma Housing Authority 4

Failure To Deliver/Perform Fred's Appliance 1

Inadequate Disclosure Whiteys Public Auto Auction 1


Misrepresentation of Terms Edge Pest Control 2

Negative Option The News Tribune 1

Rental agreements Royal Coachman Mobile Home Park 2

Other/Miscellaneous JustAnswer 5

Discrimination Prestige Motors 1

Billing Issues Subaru Motors Finance 1

Failure To Adjust/Refund WallyPark 1

Billing Issues Resurgent Capital Services dba LVNV 4

High Pressure Sales DIRECTV 6

Page 228 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Fees Legend Auto Sales 1

Failure To Deliver/Perform Contour Camera 1

Credit Reporting Error Keelers Corner Apartments 1

Phishing Linkedin Corporation 1

Failure To Adjust/Refund Entertainment 1

Landlord/Tenant - Residential Accolade Property Management Group 1

Collection Activity (Fraudulent or mistaken ID) Apex Capital Consulting 1

Failed communication attempts 24 Hour Fitness 1

Unsatisfactory Repair/Service Olympic Animal Sanctuary 12

Inadequate Disclosure Gene Meyer's Towing 1

Third-Party Loan Modification Issue Specialized Loan Servicing/SLS 2

Questionable Quality Product/Service Broadmoor RV 4


Misrepresentation of Terms Honda of Kirkland 3

Billing Issues Nickel Creek Apartments 1

Other/Miscellaneous Virginia Mason Clinic 3

Advertising Sky-Rider 1

Excessive Price or Charge 5 Star Appliance Repair 1

Failure To Adjust/Refund Space Goat Productions 9

Bait & Switch Haselwood Auto Group 1

Unnecessary Repair/Service Hi-Line Auto Electric 1

Service Representation American Mint 1

Page 229 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Pets Skyridge Estates 1

Spanish Language Complaints UPS / United Parcel Service 1

Non-Fulfillment Comcast 92

Other/Miscellaneous FreedomPop 5

Employment Issue Haselwood Auto Group 1

Automatic Dialing Green Study Survey Company 2

Identity Theft Twin Star Credit Union 1

Other/Miscellaneous Columbia Debt Recovery dba Genesis Credit Management 2


LLC
Advertising Autonation 2

Credit/Financing VIP Motorsports 1

Failure To Deliver/Perform Vanderbilt Mortgage & Financial 1

Unauthorized Repair/Service Moneytree Inc 1

Rental Agreement Prohibited Terms 1

Advertising GIG Universal Multi-Servicios Hispanos 1

Credit Reporting Error Honda Finance Corporation 1

Internet & Mobile device based transaction CARiD 2

Warranty Assurance Wireless 1

Other/Miscellaneous PMB Pacific Magazine Billing 1

Discrimination Tacoma Public Utilities 1

Billing Issues Rairdon Honda of Burien 3

Page 230 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Misrepresentation of product or service Seattle Children's Hospital 1

Spanish Language Complaints Meineke Car Care Corporate 1

Unsatisfactory Repair/Service CareOne Dental 1

Advance Fee Fraud Google Incorporated 1

High Pressure Sales US Directory Assistance Online 1

Other/Miscellaneous Brothertech IT Services 1

Billing Issues Avenue Dental Care 4

Purchase/ Sale Agreement Best Buy 1

Other/Miscellaneous Puyallup RV 1

Other/Miscellaneous Outdoor Research 1

Other/Miscellaneous The Mustang Shop 1

Collection Practices JCHiggins & Associates 1

Foreclosure Escalation KeyBank National Association 3


International/Cross Border Comhear 1

Advertising Kaiser Permanente Washington 1

Other/Miscellaneous Washington Services 1

Non-Fulfillment State Farm Insurance 4

Questionable Quality Product/Service 3:16 Construction 1

Non-Fulfillment APX Auto Brokers LLC 1

Other/Miscellaneous Regnal Media LLC 12

Other/Miscellaneous Johnson RV 7

Failure To Deliver/Perform Freedom Mortgage 2

Page 231 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Other/Miscellaneous Pacific Furniture Gallery 1

Billing Issues Valley Empire Collections 3

Unsatisfactory Repair/Service A and V Concrete Construction 1

Data Breach State of Washington 1

Other/Miscellaneous Roy Robinson Chevrolet Subaru 6

Right To Cancel Vertrue aka Adaptive Marketing 1

Service Representation General Electric/GE 1

Billing Issues Merry Maids - Lynnwood 1

Billing Issues International Parking Management Inc 31

Discrimination Amazon.com 7

Warranty Newegg.com 1

Spanish Language Complaints MPI / Model Placement International 1


Warranty South Sound Trucks 1

Billing Issues Tri-Cities Laboratory 2

Other/Miscellaneous Toyota of Tri Cities 1

Billing Issues Pacific Medical Center 2

Advertising South Tacoma Honda 1

Questionable Quality Product/Service Briggs and Stratton 1

Misrepresentation of product or service Drive Auto Center 1

Unauthorized Debit Transworld Systems Inc FKA NCO Financial Systems 1

Right To Cancel ILD Telecommunications / ILD Teleservices 1

Page 232 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Inadequate Disclosure Diamond Parking dba Parking Services Appeals 19


Department
Questionable Quality Product/Service Volvo of Tacoma at Fife 1

Other/Miscellaneous The Center - A Place of Hope 2

Service Representation Sirius XM Satellite Radio 3

Misrepresentation of product or service PODS 1

Failure To Adjust/Refund Chase Bankcard Services Inc 10

Other/Miscellaneous Stoneberry 1

Automatic Dialing Carnival Cruise Lines 1

Discrimination CenturyLink 2

Right To Cancel Bottom Line 1

Other/Miscellaneous Church of Scientology 5

Unsatisfactory Repair/Service Fairfax Behavioral Health 2

Discrimination Pawn X-Change / Cash America 1

Inadequate Disclosure Country Financial 1

Questionable Quality Product/Service LNB Contractors LLC 1

Unauthorized Debit Northwest Autoway 1

Other/Miscellaneous Dwayne Lane's Chrysler Jeep Dodge 9

Advertising Yellow Holding Ltd 2

Duty to comply with laws & codes Cochrane Agency 1

Other/Miscellaneous AutoNation Chevrolet 2

Page 233 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Landlord/Tenant - Residential Epic Asset Management / Park 212 Apartments 1

Governement agency complaint United States Postal Service 124

Internet & Mobile device based transaction Cuisinart 1

Advance Fee Fraud Chase Executive Office 6

Failed communication attempts Larson Automotive Group 2

Not As Ordered Harkness Furniture 1

Other/Miscellaneous Julep Nail Parlor 2

Unsatisfactory Repair/Service Discount Appliance Warehouse 1

Misrepresentation of product or service Audi of Bellevue 2

Utilities Puget View Mobile Home Park 13

Right To Cancel Destination Depot 1

Failure To Deliver/Perform Cell2Get 1

Unsatisfactory Repair/Service Enumclaw Jeep Chrysler Dodge 1


Questionable Quality Product/Service USA Auto Sales 1

Service Representation 1st Security Bank of Washington 1

Charge:Service Not Performed/Product not delivered Angie's List 1

Governement agency complaint Bellevue Police Department 2

Failure To Deliver/Perform LK's Auto Repair 1

Credit/Financing Toyota of Olympia 3

Service Representation Itechline 2

Odometer Tampering Lexus of Bellevue 1

Other/Miscellaneous Real Change Newspaper 7

Page 234 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Failed communication attempts Klein Honda 1

Product Representation/Used Boyko Motors 1

Right To Cancel Ranked Up Marketing Solution LLC 1

Failure To Deliver/Perform Bonaventure Senior Living 1

Failure To Deliver/Perform Mike and Son Auto Sales 1

Billing Issues Sling TV 2

Other/Miscellaneous Whatcom Educational Credit Union 3

Billing Issues TC Contracting 1

Other/Miscellaneous Al's Towing 1

Questionable Quality Product/Service El Dorado Resorts 1

Failure To Deliver/Perform Blairco Inc 1

Privacy Issues Northwest Hospital 1


Service Representation Bluegreen Vacations Corporation 1

Credit/Financing TK Auto Sales 1

Pets Hidden Village Mobile Home Park 1

Unsatisfactory Repair/Service Prestige Care 1

Rent raise Northwest Mobile Estates 1

Failure To Adjust/Refund Netspend Corporation 5

Failure To Adjust/Refund Philips Oral Healthcare Inc 1

Internet & Mobile device based transaction Zazzle 1

Charge:Service Not Performed/Product not delivered I5 Computers 1

Page 235 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Billing Issues King County Treasury Operations 1

Scare Tactics Unknown - Utility Scam 1

Collection Practices UPS/United Parcel Service 1

Questionable Quality Product/Service Scout Moving and Storage 1

Failure To Adjust/Refund Atlas Expeditions dba Expedition Trips 1

Other/Miscellaneous Bailey Sewer and Septic LLC 1

Misrepresentation of Terms Sports Illustrated Subscriber Services 1

Misrepresentation of product or service Just Flowers 1

Unsatisfactory Repair/Service Fred Meyer 12

Other/Miscellaneous HomeAway.com 1

Bait & Switch Samsung Electronics America 1

Health, safety or sanitation Genesis II Church of Health & Healing 3


Telemarketing Kids Wish Network 1

Landlord/Tenant - Residential Pete Bezy Realty 1

Unsatisfactory Repair/Service YP.com 1

Other/Miscellaneous Total Protect Home Service Plan - System Protect 1

Unauthorized Debit FastLoanFast.com 6

Retaliation Parkland Mobile Village 2

Other/Miscellaneous Blue Utopia 1

Inadequate Disclosure Korum Automotive Group 1

Misrepresentation of Terms Icelandair 1

Page 236 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Other/Miscellaneous Consumer Cellular 28

Rules & enforcement Roll-Inn Mobile Home Park 1

Unsatisfactory Repair/Service Jimmy Z Appliance Repair 1

Failed communication attempts Sound Credit Union 2

Privacy Abuse C & C Consulting 1

Other/Miscellaneous PR Builds 1

Other/Miscellaneous Stewart Title 1

Advance Fee Fraud Seneca One 1

Other/Miscellaneous Seattle Town Car 1

Telemarketing LCK Properties LLC 1

Invoice - misleading or fraudulent Pacific Magazine Billing LLC 3

Billing Issues American Yellow Corporation 2


Misrepresentation of Terms Safe-Guard Products International, LLC 1

Failure To Deliver/Perform Lendmark Financial Services 1

Direct Mail Advertising Seneca One 1

Telemarketing Interstate National Dealer Services 1

Misrepresentation of product or service Yakima Chrysler Dodge Jeep Ram 1

Privacy Abuse Healing Starts Now 1

Other/Miscellaneous Intuit Inc / Intuit Software / Turbo Tax 3

Health, safety or sanitation Cedar Brook Mobile Home Park 2

Inadequate Disclosure Lincoln Towing Enterprises 2

Page 237 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Fees Double Z 1

Identity Theft Choice Hotels International 1

Credit/Financing Evergreen Auto Sales 1

Failure To Deliver/Perform Nike 1

Other/Miscellaneous Hinshaw's Honda 6

Charge Above Estimate Peace Vans 1

Misrepresentation of product or service Nationwide Security Solutions 1

Misrepresentation of Terms 486

Other/Miscellaneous Prep Sportswear 2

Unauthorized Debit Apple Inc 5

Other/Miscellaneous SCRAPS aka Spokane County Regional Animal Protection 1


Service
Billing Issues CCS Corporate Headquarters dba CCS Commercial, CCS 5
Resources, ClaimAssist LLC, Credit Control Services Inc,
Enterprise Associates LLC
Collection Practices Superior Towing 1

Inadequate Disclosure Hyundai Motor America 1

Failure To Deliver/Perform Total Protect Home Service Plan aka System Protect 1

Excessive Price or Charge Facebook 1

Failure To Deliver/Perform Healthways dba WholeHealth Networks 1

Unregistered or Unlicensed Business Hayes Roofing Enterprises 1

Page 238 of 239 12/22/2019


ComplaintCountByPracticeAndBusiness
Based on Complaint By Practice

Questionable Quality Product/Service Johnson Controls 1

Telemarketing GLF Marketing 2

Internet & Mobile device based transaction Montgomery Ward 1

Other/Miscellaneous Suttell Hammer & White, PS 2

Other/Miscellaneous Safeco Insurance 23

Failure To Deliver/Perform Nissan of Kirkland 1

Right To Cancel Rent A Center Corporate Office/RAC 1

Failure To Deliver/Perform Soul Fitness 1

Billing Issues Car Toys Corporate Headquarters 4

Failure To Deliver/Perform Real Property Management North Puget Sound 1

Advertising Ford Hyundai of Kirkland 7

Warranty Andersen Windows Corp 1

Page 239 of 239 12/22/2019

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