Petrochemical Corporation of Singapore (Private) Limited

PCS 1st Quarter 2019 Contractors Dialogue / Jurong

Island Vision Zero Open Sharing
7 March 2019

WSH Practices
Contractor Management
- partnership, selection and evaluation /
procurement controls
Beliefs obtained from manufacturing works
 equipment can be restored after fatal accident, but loss
of human life cannot be recovered
 human error cannot be zero, but fatal accident can be
zero

 improper behaviour and unfortunate

circumstances lead to injury and
even fatality
 human errors not always the cause,
but are the result
 proactive HSE management system
can eliminate all real causes to
potential incidents
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 Transformation

PCS had painful falling from height

incident in 2004  Management
made major transformation

Achieved: >14
Major Believe Believe Zero
years + >40
transformation solutions to incident target
million worked
to Total WSH problems achievable
hours LTI Free
2011 bizSAFE
Mentor

Sharing on Health and Safety to industry

- content as reference  modify to suit situation
- work at it with all your heart, save lives

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 Management Ownership

Always feel vulnerable; chronic unease

Concerns
numerous health and safety incidents occurred elsewhere

Never “bet on luck” – understand cause-and-effect

never provide budget “waiting” to cover incident cost

Design for workplace health and safety

plan for incident-free workplace

Management ownership / responsibility

not sole duty of health and safety personnel

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 Management takes lead
Two way Communication – Top-down (Feedforward)

• Be vigilant in all safety risks

Proactive • Sense of vulnerability / chronic unease
Leadership – pointers for risk elimination
• Cultivate and preserve safety culture

• Be visible, accessible, walk at sites

Senior
• “See for yourself”, walk the talk
Management with
• Know status of facilities, support for
Line Managers timely rectification of defects

Senior • Treat Contractors as partners

Management with • Work with Contractors Association
Contractor • Include Contractor Representative in
Management Responsible Care® Committee

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HSE Management Structure

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 Management receives feedback
Two way Communication – Bottom-up (Feedback)

• Peer-to-peer Behaviour Based Safety

Blame-Free Observation (BBSO TRUsT)
Environment • Speak Out for Safety (SOS)

Empowered to • Stop ongoing unsafe activities and

report to superior
Intervene and • STop And Report (STAR)
Report complementing BBSO and SOS

Platform for • Suggestion & find-and-report schemes

for facilities integrity and reliability
Suggestion and • Prompt and positive response from
Feedback senior management made possible
Make our ideas work
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Management leadership and involvement

 Senior Management
 commitment, resources, physical presence
 annual PCS-Contractors HSE meeting
 monthly walkabouts
 monthly Mass Tool Box meeting (all workers, ~ 500)
 quarterly dialogue (rostered workers and their
management)
 year-end walkabout and greetings

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 Our Partners
Contractors
 contractors given same level of protection from
Occupational Safety and Process Safety incidents
as company employees
 contractors play key role in maintaining Process
Safety, and must understand their roles and
responsibilities
 treat contractors as partners, work together to
provide safe workplace
 competence in safe work practices
 understand potential process hazards and emergency
action plan
 report hazards caused by contract work or hazards found

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 Collaborative approach
28 In-house
Contractors; 2011
many since bizSAFE
1980s Mentor

2001 PCCA Min bizSAFE Level 3;

Formation; most at Level Star,
2004 3 at Partner
Restructured

Petrochemical Complex Contractors Association (PCCA)

Collaboration – unite Contractors companies

Self-regulating – challenge: healthy and safe workplace

Manage ATO – train workforce for HSE excellence

PCS safety culture sink roots – workers take ownership

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Annual PCS-Contractors HSE meeting
 performance review
 target setting / alignment
 dialogue / feedback (two-way communication)
 Contractors Senior Management required to
participate
 reaffirm commitment to uphold and align to PCS
expectations of a healthy and safe workplace
 presentation of Safety Performance Awards

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 Contractor Continual Assessment
 periodic evaluation carried out at interval not more than
three years; exemption for “Star” performer to four years
 initial assessment within first year for new contractor
 score < 75%, yearly assessment, re-assess within three
months subject to contract termination and removal
 score > 85%, every four years

 ad-hoc review, as and when necessary

 deficiency in work carried out
 HSE incident or serious violation
 changes in Contractor’s organisation
 may recommend suspension or revocation

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 Site Inspection

 well-planned inspections help in detecting hazards

before accident occurs
 uncover work deficiencies, unsafe acts / conditions
 “see for yourself” ground conditions
 assess improvements, incl. worker welfare
 analyse past incidents to determine specific causes and
high hazard areas or operations
 develop / maintain inspection checklist
 evaluated / updated during inspections, other pertinent
data

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 Health & Safety training
Aspects of work 6M for Health & Safety

 culture (transforming workforce)

 importance of safety; expected safety
standard
 safe work practices (SWP)
 hazard communication programme
 work / area hazards
 control / protective measures; engineering
controls, practices, PPE
 hazard identification; how to detect
presence or release of hazardous
chemical
 risk assessment / in-situ risk assessment
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 Back to Basics

Control hazards
 at its source
 along its path (barrier between hazard and worker) –
warning, stopper/chock
 at the worker (remove worker from exposure;
automate/remote control, rotation, etc)
 monitoring activities (locate new hazards, assess
effectiveness of existing controls) – stop activity order
 monitoring environment (hot condition, thunderstorm) –
stop activity order

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 Back to Basics

3E Management

 Engineer
 design for Safety
 Educate
 Safe Work Practices; control measures
 what is expected of workforce
 Enforce
 used as last resort
 Fair Play Disciplinary procedure

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 Back to Basics

3E Workforce
 Equip
 right tools for the job; PPE
 work, health and safety, language skills
 Encourage
 speak out; share experience
 look out for co-worker
 Empower
 report abnormalities
 take action in unsafe act/situation

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 Heightening awareness
• Rules & Regulations
• Workplace Culture
• High Intensity Hazards
• Heat stress
• Ergonomics
through
 banners, posters, cards
 Mass Tool Box Meeting
 Health & Safety guide
 Management walkabouts, visibility
 highlight hazard, near miss, etc
 water supply stations
(Pocket Size)

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 Healthy Workforce

 protect and promote health of workers and visitors

 pre-employment health, occupational baseline tests
 “standard” annual health screening; specific screening
for employees exposed to occupational hazards (eg.
noise, benzene)
 lifestyle
 health talks; doctors counsel / advice
 in-house publications, guidelines
 medical clinic, industrial nurse
 fully equipped ambulance; certified first aiders
 contractors required to adopt same standards

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 Partnership in Action
All-inclusive
Partnership
Levelling-up  Contractors
association PCCA
 Competency training on managing ATO
work skills, WSH skills  Sponsor core group for
and basic language external WSH training
skills (English) and seminars
Capability Building  Joint team in external
 Engaging Contractors
on WSH culture events
 Monthly training
building (CultureSAFE)
sessions, sharing
incident lessons
Management learnt
Commitment  Monthly Mass Tool
Box meeting
 Quarterly dialogue with  Engagement /
Contractors communication
Management
 Annual Contractors’
HSE meeting with
Contractors Senior
Management

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 Partnership in Action

Annual PCS-Contractors HSE Meeting Quarterly Dialogue with Contractors Workers SDM Mass Tool Box Meeting

2016
Collaboration in external/national events
2018

Monthly Mass Tool Box Meeting

Contractors Engagement
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 Comprehensive approach to Vision Zero
Vision Zero
Safety Behaviour
Culture Based Safety
Observation

Suggestion STop-And-
Scheme Report
Human
Make our ideas work Wellbeing-
Safety-Health
Programmes

Near Miss Speak Out

Report for Safety

The Heinrich 300-29-1 Model

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40-million hours worked
Without Lost Time Incident – 1 Jun 2018

http://www.pcs.com.sg/news-post/pcs-
achieves-40-million-hours-worked-
without-lost-time-incident/

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 PCS 1st Quarter 2019 Contractors Dialogue /
Jurong Island Vision Zero Open Sharing (7 March 2019)

THANK YOU

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