Multiple Choice Questions from Unit II Planning and Decision Making

1._______________ is a choice among two or more alternatives.

a) Decision b) Problem solving c) Criteria d) Solution

2. A decision that is repetitive or routine and made according to a specific procedure is

a) Programmed D b) Specific D c) Non-specific D d) None

3._______________ is one of the managerial roles who develop and maintain network of
related contacts.

a) Figurehead b) Liaison c) In charge role d) All of the above

4. An expected set of activities or behaviors stemming from a job is called a

a) Designation b) Related task c) Relevancy d) Role

5. What sets an organization apart and gives distinctive edge

a) Non competition b) Competitive advantage c) Financial Strength d) None

6._______________ is the negative trends in the external environment

a) Weaknesses b) strengths c) threats d) opportunities

7. The major value creating capabilities of the organization are known as

a) Core competencies b) values c) ideas d) Mission

8. A statement of organizations purpose is known as

a) Vision b) Mission c) Objective d) Goal

9. The __________ refers to the factors and forces outside the organization and which can
affect the performance.

a) Political b) economical c) External factors d) Internal Factors

10._______________ is a geographical illustration of alternative solutions available for a

problem.

a) Decision Tree b) Organizational chart c) Structure d) All of the above

11. An _______________ consists of specific steps necessary to achieve a goal or objective.

a) Non Programmed plan b) Zeal c) Action Plan d) Enthusiasm

12.________ are broader than objectives

a) Aims b) Ambitions c) Interests d) Goals

13._______________ planning translates strategic plans into specific goals and plans that are
most relevant to organization.

a) Operational P b) Tactical P c) Long term P c) Short term P

14. A firms overall master plan that shapes its destiny is called

a) Strategic P b) Intermediate P c) Both d) None

15.___________________ is the process of developing novel ideas that can be put into
practice.

a) Mission b) creativity c) Money d) Vision

16. A thinking process that spreads out to many alternative solutions to a problem is

a) Lateral thinking b) Non Lateral thinking c) Ideas d) strengths

17. A decision that is difficult because of its complexity and infrequency is called

a) Programmed Decision d) Non Programmed Decision c) Both d) None

18.______________ is an alternative plan to be used if the original plan cannot be

implemented.

a) Tactical Plan b) Operational Plan c) Strategic Plan d) Contingency Plan

19. An idealized picture of the future of the organization is called_____________

a) Vision b) Mission c) Goal d) Objective

20._________________ is a method of analyzing strengths, weaknesses opportunities and

threats in a given situation.

a) Internal Analysis b) SWOT Analysis c) TOSW Analysis d) NONE

21.___________ is a complex process involving a series of overlapping and interrelated things.

a) Planning b) Organizing c) Leading d) Hiring

22.________________ is a systematic approach of goal setting and planning to help individuals.

a) Vision b) Management By Objectives c) Goal setting d) Idea Generation

23.________________ are the plans that are formulated at the top of the organization with the
inputs of many people.

a) Operational Plans b) strategic Plans c) Both d) None of the above

24.________________ are the general guidelines to follow in making and taking decisions

a) Policies b) Rules c) Systems d) Framework

25. Long term plan of the company is visualized as ______________

a) Mission b) Action c) Vision d) Statement