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SERVICING
MODULE 4, LESSON 1: PLAN AND PREPARE FOR
DIAGNOSIS OF COMPUTER SYSTEMS ERRORS
PC Diagnosing
Probably the most frustrating problem
computer users run into are startup problems,
where your computer won’t boot. Equally
annoying are error messages you constantly
run into during your computer’s startup
process.
Prepared by LMCadapan KNHS 2017 11/27/2017
Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF COMPUTER
SYSTEMS ERRORS
DIAGNOSING COMPUTER SYSTEMS
3
PC Diagnosing
In this module you will be given a few tips on
how you can avoid some of the most common
problems that happen right after your
computer is turned on.
PC Diagnosing
Basic Troubleshooting.
Trial and error: When you find a faulty
component in your computer, check it with the
other computers so that you can make sure
whether the fault is in the component or not.
PC Diagnosing
Basic Troubleshooting.
Check cables: In case of any device failure,
check all the cables of your computer such
as data cables, power cable, internal circuitry
cables and make sure that all these are
plugged in and working fine.
Prepared by LMCadapan KNHS 2017 11/27/2017
Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF COMPUTER
SYSTEMS ERRORS
DIAGNOSING COMPUTER SYSTEMS
6
PC Diagnosing
Basic Troubleshooting.
Hardware settings: Check the hardware
settings in the CMOS and in the device
manager of the system and make all the
device drivers up to date and all the cards
are plugged in properly.
Prepared by LMCadapan KNHS 2017 11/27/2017
Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF COMPUTER
SYSTEMS ERRORS
DIAGNOSING COMPUTER SYSTEMS
7
PC Diagnosing
Basic Troubleshooting.
Notice changes: When you notice a software
or hardware error in your computer,
determine what was changed before the
problem occurred.
PC Diagnosing
Basic Troubleshooting.
Event viewer: In the event viewer, you will find
the error or warning messages associated with
any faulty hardware or software.
PC Diagnosing
Basic Troubleshooting.
Make notes: Troubleshooting is a big learning
option and we can learn a lot when we face
any kind of troubleshooting in our computer.
PC Diagnosing
Basic Troubleshooting.
Make notes: This include the error messages
and their solutions, so that you have a record
on how a certain problem occurred and how
did you solve it.
QUIZ
Prepared by LMCadapan KNHS 2017 11/27/2017
Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF COMPUTER
SYSTEMS ERRORS
DIAGNOSING COMPUTER SYSTEMS
38
QUIZ
QUIZ
QUIZ
QUIZ
QUIZ
QUIZ
QUIZ
QUIZ
QUIZ
QUIZ
End of
QUIZ
Prepared by LMCadapan KNHS 2017 11/27/2017
Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF COMPUTER
SYSTEMS ERRORS
DIAGNOSING COMPUTER SYSTEMS
49
ANSWERS TO QUIZ
1. Power On Self Test
2. device manager
3. Direct Memory Access
4. trial and error
5. F8
Prepared by LMCadapan KNHS 2017 11/27/2017
Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF COMPUTER
SYSTEMS ERRORS
DIAGNOSING COMPUTER SYSTEMS
50
ANSWERS TO QUIZ
6. processes
7. Complimentary Metal Oxide Semiconductor
8. multi-tester/multi-meter
9. Operating System (OS)
10. Voltage Regulator/AVR
Prepared by LMCadapan KNHS 2017 11/27/2017
Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF COMPUTER
SYSTEMS ERRORS
DIAGNOSING COMPUTER SYSTEMS
51
ACTIVITY
(Individual)
ACTIVITY
(Group)
REMEDIAL
QUIZ
Prepared by LMCadapan KNHS 2017 11/27/2017
Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF COMPUTER
SYSTEMS ERRORS
DIAGNOSING COMPUTER SYSTEMS
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REMEDIAL QUIZ
REMEDIAL QUIZ
REMEDIAL QUIZ
REMEDIAL QUIZ
REMEDIAL QUIZ
REMEDIAL QUIZ
REMEDIAL QUIZ
REMEDIAL QUIZ
REMEDIAL QUIZ
REMEDIAL QUIZ
End of
REMEDIAL
QUIZ
Prepared by LMCadapan KNHS 2017 11/27/2017
Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF COMPUTER
SYSTEMS ERRORS
DIAGNOSING COMPUTER SYSTEMS
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End of
ICT 9: Computer Hardware Servicing
Module 4, Lesson 1: PLAN AND PREPARE FOR DIAGNOSIS OF COMPUTER
SYSTEMS ERRORS