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James Lisica
Research Director
Global Supply Chain & Logistics
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85% of Leading Organizations Are Looking at
Logistics Collaboration in 2015
30%
Cross-Functional Collaboration
15%
External Collaboration
SUPPLIERS SERVICE
PROVIDERS
3PLs AND
4PLs GOVERNMENT
VERTICAL
OTHER
COMPETITORS
VERTICALS
HORIZONTAL
CARRIERS
INDUSTRY
(AIR, OCEAN
BODIES
AND RAIL) MARKET
CUSTOMERS
9 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Logistics Excellence Requires Partnership
VALUE SUPPLY
?
CHAIN
CAPABILITIES
(External)
?
CHAIN
CAPABILITIES
(Organization)
LOGISTICS
CAPABILITIES
(3PL &
Function)
Level 3
30% 65% of Organizations
Are Still Not
Collaborating Internally
Level 2
44%
EXTERNAL
INTERNAL
EXTERNAL COLLABORATION
Stage 3 Collaborate externally to create value
MINDSET INTEGRATED WITH
THE SUPPLY FUNCTIONAL COLLABORATION
CHAIN
Scale the logistics function to reduce costs
Integrate internally to
Stage 2 Low Maturity
optimize supply chain Stage 1
efficiency FUNCTIONAL
SCALE AND SILOED
EFFICIENCY AUTONOMOUS
OPERATIONS
Inside-out
Cost TARGET Service
13 © 2015 Gartner, Inc. and/or its affiliates. All rights reserved.
Build Collaborative Capabilities From The Inside Out
MARKET
HORIZONTAL
EXTERNAL
VERTICAL
CROSS-FUNCTIONAL
INTERNAL
FUNCTIONAL/3PL
Neutral
SHARED PAINS
Leadership
Value Delivery
Cost/Risk Mutual
SHARED GAINS
Exposure Investment
Coordinated Transparent Symbiotic
SELF-SERVING
Activities Activities Activities
Preferential Collaborative
Bias Information Unbias Information
Information Information
INDIVIDUAL TACTICAL JOINT STRATEGIC
Divisional GOALS GOALS GOALS GOALS
"It's not just money. Gains could come from improved inventory
efficiency and retailer support."
— Scott DeGroot, Director of Supply Chain Strategy