1312666,Unable to create Booklets with Professional Finisher Page 1 of 1 a«g Prev Nextt $ Unable to create Booklets with Professional Author: THOMASH Finisher Validator: JACQUES BOILEA CO Show details SourceName: WorkCentre 7855 Family Tech Eureka ‘Applies to: WC 7830/7835/7845/7855 Distribution: Xerox Use Only Fault Codes: None Chains: 313 Problem: Perform the following steps in Copy Mode: 41 Select the Output Format tab 2- Select Booklet Creation 3- Select On ‘When the screen changes, the Booklet options are not available, there are no selections for “Fold and Staple" or "Fold Only’ Cause: NVMs are set incorrectly, Solution: ~Zrixea! “Bid not fx. Please provide feedback on this record, ONLY if you red the information contained in the record, ‘Click on the Thumbs Up if this record helped you. Click onthe Thumbs Down if tis record did not help you. Verify the following NVMs: 763.001 Finisher Type 0- Offset Catch Tray (OCT) 3 - Finisher without Booklet Maker 4 Finisher with Booklet Maker 763-011 Hole Punch Configuration 0 No Hole Punch 3-3 Hole Punch for XC (USA, Canada) '5- 2,4 Hole Punch for XE (Europe) 763-012 Finisher Configuration 0 - Without Booklet Maker 1- With Booklet Maker Source: Rep 21.29 +Prev Next+ enviseo pusiffbusree/EKA-WorkCentre_7855fXC0398621562641800126245779230385451.dat... 12/17/20191309399,Booklet not available after altboot when printing or in CWIS, Page I of +Prev Next+ Booklet not available after altboot when printing eS or in CWIS ° ‘Author: KIMANORE BRONDUM Validator; KATIELAZARUS.BORN i Show details ‘SourceName: WorkCentre 7855 Family Tech Eureka Applies to: WorkCentre 78xx. WorkCentre 7Sxx Distribution: Public Fault Code: Chain: Problem: ‘After Altboot the finisher won't print booklet from driver or CWS. In copy mode booklet is available and working. logging into CWIS showes machine without any finisher installed Cause Hole punching not avaliable or disabled Solution: ~rixed! “Void not fix. Please provide feedback on this record, ONLY if you tried the information contained in the record. Click on the Thumbs Up if this record helped you. Click onthe Thumbs Down if this record did not help you. Look at the configuration sheet. If hole punch is disablad/not installed/not available, Go into NVM read/write. Check value 763-011 0- No Hole Punch 3-3 Hole Punch for XC (USA, Canada) 5-2, 4 Hole Punch for XE (Europe) Please use the correct value for your countryregion/punch type and reboot. ‘The machine should now be working, This tip also applies to the 75 Family. Prev Next+ Teniso0 Pws:foustes/EKA-WorkCentre_78559NOA2997723733363394264204830374462.dat%h.. 12/17/2019