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HOW PELSOFTLABS HELPS CUSTOMERS

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Artificial intelligence is the future. Right from smart appliances to machine learning in
workplaces, artificial intelligence is here to make the human effort minimum and to
maximize error-free output. For any business to run successfully, the motive is always to
optimize the output from the resources invested. With the advent of technology, the
aim of reaching maximum output can be conveniently done with automation. When
automation is put to use, it efficiently reduces effort and time that goes into doing
repetitive work and also eliminates the chances of human error.

With this ideology in tow, there are several ways in which PelSoftlabs is helping its
customers making the most out of their businesses. Here we discuss some of them in
detail.

Reducing the effort and time that goes into doing repetitive tasks

To maximize revenue and sales, businesses get themselves listed at various places such
as directories, B2B directories, etc. However, the leads from these listings reach directly
to the inbox. The usual process is to work on a lead is usually having the designated
team follow the lead, then follow up for a while, and then, at last, convert it or lose it in
the end. But, when you have to enter the leads manually, it can make you lose focus
from the lead and concentrate more on the mechanical task. But, with our Sales10x,
businesses can focus on following on the lead instead of putting effort into entering it
manually to the systems. We also provide a google spreadsheet plugin to the customers
which can help them distribute leads to the right people more conveniently.

Creating one-time or indefinite campaigns

Sequential campaigns are a type of campaign where the next set of campaigns can
be made based on the response to another campaign. With PelSoftlabs, creating this
type of campaign is made possible for the customers. The sequential campaigns are
like chain campaigns. Usually, their timing is based on a specific occasion or they can
be triggered at an event. This is can be better understood with an example. You can
create a campaign for the type of customers who haven’t had any interaction with
your business in the past 3 months. The duration and interval of running this campaign
can be decided by you. You can either run it every day or you can even choose to run
it at certain intervals. While the campaign is running, some customers can respond,
while some others might choose not to show any interest. Based on these results, a
sequential campaign can be created to respond to the customers who interacted with
your campaign. These customers can be your recipient list and you can immediately
shoot SMS/emails to them.
Saving money on customer engagement

We deliver an extremely useful app—Kit19-- for our customers to run their business
smoothly. It is a feature-rich app that helps businesses save a lot of money on customer
engagement which they try to get through SMS, email or voice marketing. Pelsoftlabs
has developed Kit19 as an all in one customer engagement solution through which
users can create their e-shop in 3 simple steps and create loyalty program to reward
customers for repeat business. To address customer grievances, it comes with an inbuilt
support ticket management module. This feature rich module lets users provide instant
support to their clients

Customer satisfaction is our prime goal, and this can be gauged from the results that
you can get when you go online and look for PelSoftlabs and PelSoftlabs Reviews.

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