10/29/2019 Your booking with 'British Council Teaching Centre' - Bookeo

British Council Teaching Centre

British Council 737, Anna Salai, Chennai, Tamil Nadu 600002
Phone : 0120- 4569000
https://bookeo.com/elcchn-britishcouncil IndiaCustomercare@britishcouncil.org

Booking details
Date:
Saturday, 9 November 2019
Time:
11:30
Participants:
1 Candidate
Service:
Level Check - Adults
Customer:BALASUBRAMANIAM MOHAN
MRBALASUBRAMANIAM@GMAIL.COM
9500039113 ( Mobile )
Booking number: 2901910297071481

Additional customer information

Date of birth: ...

Special requirements:

Participants

Candidate 1: BALASUBRAMANIAM MOHAN

Date of birth: ...

Terms and conditions

Dear Customer,

Thank you for booking a consultation with the British Council.

Your appointment is confirmed. Please report to the British Council at least 15 minutes before your appointment time
along with your photo ID and age proof.

Please Note:

For young learners - your child should have completed 7 years of age minimum and maximum 17 years of age. All
children under 18 years of age should be accompanied by an adult for the consultation and course registration. They
will NOT be allowed on to the premises otherwise.

Data Protection policy:

Under the terms of the United Kingdom's Data Protection Act,1998*,the British Council is required to manage any
personal information you give to us about yourself or your child securely and only for the purposes we have specified.
For the information you will provide, these are as follows

To maintain academic and educational records on our students

To maintain accurate financial records
To be able to cater for any special needs our student may have
To provide academic records for our students' sponsors, where applicable

Please respond to this email if you do not agree to the British Council collecting and processing this information for
the purposes specified above, which may involve the transfer of your data to other British Council offices worldwide.

*A copy of our data protection policy is available on request. For this, or any other data protection queries, please
contact our Data Protection Officer at 10 Spring Gardens, London SW1A 2BN, or by emaiI
at data.protection@britishcouncil.org.

See you soon at the British Council!

Regards

Teaching Centre Team

1. All students at the Teaching Centre must follow these conditions:

1. The recommended level is valid for one year from the consultation date or for one year after satisfactory
course completion.
2. Seats on our courses are limited. Early applicants will receive priority during registration.
3. We will endeavour to make up cancelled lessons but may not be able to do so due to unforeseen
circumstances e.g. security threat, natural disaster or emergency evacuation.
4. If you register for a course,you must attend 70% of the course in order to meet the course requirement
and receive a certificate of achievement.
5. We reserve the right to expel students (without any refund) who intentionally damage or steal our
property, who are disruptive or who harass any course participant or staff member.
6. We reserve the right to terminate classes. In this case we will offer students either a) an alternative class
time at the same level; or b) a refund (by direct bank transfer only); or c) a credit for the following term
(valid up till 180 days)

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10/29/2019 Your booking with 'British Council Teaching Centre' - Bookeo
7. Movements from one class to another in the same term will be allowed only if seats are available. Fees
may apply.
8. Children below the age of 13 years are not permitted to leave the premises alone. They must be
collected by the parent/guardian or by a person for whom the parent/guardian has provided written
authorisation. Any subsequent change to the person who comes to collect the child must be authorised
in writing by parent/guardian.
9. Children or teenagers aged 13 to 17 years are permitted to leave the premises independently if parental
consent to this has been given in writing. Otherwise, they must be collected by the parent or by a person
for whom the parent has provided written authorisation.

10. Seats are limited and registration is on the first come first served basis.

10.Written requests for credits or refunds will be only considered under the following exceptional
circumstances:

Documents required as proof (scan or

Reasons
photocopy of original can be considered)

Prolonged period of ill health certified by a doctor Doctor’s certificate

Posting to another city for academic or professional Signed and dated letter from the organisation
reasons on their letterhead

New job appointment that prevents you from attending

Dated appointment letter
your course

Death or onset of serious illness (prolonged

hospitalisation or incapacitation) of an immediate family Death certificate or medical certificate
member (spouse, parents, siblings, children)

No credits or refunds will be allowed for other reasons such as:

Travel due to personal reasons

Marriage of self or family member
Foreign nationals leaving India

The deadlines for submitting the written request and supporting documents (as above) are as follows:

Delhi Chennai/Kolkata

24-class course:Before the end of the 6th class of 14-class course: Before the end of the 4th lesson of
the course the course.

8-class course: Before the end of the 2nd lesson 21-class course: Before the end of the 6th lesson of
of the course. the course.

16-class course:Before the end of the 4th class of

the course

2, 3 or 5 - day course/workshop (e.g. IELTS TTT, IELTS intensive): Two working days before the
course starts.

Summer Intensive term courses: Before the term starts.

Short Workshops (1 hour to 8 hours): No refund or credit is permitted.

CELTA: Initial deposit is non-refundable and balance amount can only be refunded in the event of a
serious medical emergency supported by valid medical documents. Refund/Credit request post
commencement of course requires Cambridge approval.

11. Refunds and credits are subject to the following deductions:

Refund Credit

Administrative
INR 700/- INR 700/-
charge
Request received before
course begins
Course fee Nil Nil

Administrative
15% of the course fee INR 700/-
charge
Requests received
between the course start
and the submission
Hourly charge for the number of hours attended and/or missed
deadline
Course fee prior to receipt of acceptable written application AND
supporting documents

Requests received after

Will not be accepted
the deadlines

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Credits must be used within 6 months. Credits cannot be converted into refunds later. Refunds will be given by
direct bank transfer within 3 weeks of receipt of supporting documents and the written request.

12.Please recheck your name on your booking confirmation and to make a change please inform your teacher
within 2 weeks from start of term.

13.Students should collect their certificates on the last day of class,failing which they must ensure to collect it
within two weeks from end of term,from the front desk.Certificates that are not collected within the given timeline
will not be retained by the British Council.

15.Parents must drop their child 15 minutes before class time and pickhim/her up within15minutes of the end of
the class.

16.British Council will not take responsibility for any damage to or loss of vehicle or property in the parking area.
All vehicles parked outside the premises are done soat the owner's risk.

Please always quote your booking number when contacting us about this booking.

Printed on Tuesday, 29 October 2019 17:36

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