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CHAPTER 1
INTRODUCTION
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A Study on Performance appraisal with respect to Ken Bag Industries
1.1. Introduction
A performance appraisal is a regular review of an employee's job performance
and overall contribution to a company. Also known as an "annual review,"
"performance review or evaluation," or "employee appraisal," a performance
appraisal evaluates an employee’s skills, achievements and growth, or lack
thereof. Companies use performance appraisals to give employees big-picture
feedback on their work and to justify pay increases and bonuses, as well
as termination decisions. They can be conducted at any given time but tend to
be annual, semi-annual or quarterly
There are various methods that are used by managers and employers to evaluate
the performance of the employees, but they can be put into two categories:
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A Study on Performance appraisal with respect to Ken Bag Industries
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A Study on Performance appraisal with respect to Ken Bag Industries
CHAPTER 2
COMPANY PROFILE
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A Study on Performance appraisal with respect to Ken Bag Industries
After a couple of one and half years i.e. since 15th September 2000, Shri
Longjam Kennedy Singh started an own Industry under the name and titled
“KEN & CO INDUSTRY” with the valuable help of his two closest friends (Surjit
& Gyaneshwore). At that time, Shri Longjam Kennedy met so many financial
hardships to establish his own Industry. But, to see the utmost interest and
enthusiastic of establishing an own Industry of Shri Longjam Kennedy Singh,
some of the following closed relatives insisted him and extended their financial
helps to start the Industry with a minimum of amount of 18,000/- (Rupees
eighteen thousand only).
1. Rs. 5,000/- (Rupees five thousand only) a senior old man of locality. (Shri Ng.
Pada Singh)
2. Rs. 3,000/- (Rupees three thousand only) an elder of closed relatives (Shri N.
Santa Singh)
3. Rs. 12,000/- (Rupees twelve thousand only) elder sister (Ms, Longjam
Krishnakumari Devi)
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A Study on Performance appraisal with respect to Ken Bag Industries
In the midst of 2002, Shri Longjam Kennedy Singh registered his Industry at
DIC, Imphal under the name and style “Ken Bag Industries” instead of Kell &Co
Industry under registration NO.120104347/PMT/SSI(T). During the year 2002
Shri Longjam Kennedy met so many financial hardships for constructing a
dwelling house as well as for his marriage ceremony. Further, with the help of
the UFCO bank at Khuyathong extended a loan amounting to Rs. 50,000/-
(Rupees fifty thousand only) on daily collection basis, Rs. 2,50,000/- ( Rupees
two lakh fifty thousand only) on Cash Credit Loan and Rs. 35,000/- (Rupees
thirty five thousand only) on Term Loan from SBI, Imphal Branch in the year
2003. After the financial help acquired Shri Longjam Kennedy Singh could
enable to stock the raw materials and purchase more machines with adequate
nos. of artisans to meet public demand.
Shri Longjam Kennedy Singh feels free from worrying about the un-ability of
making supply due to raw materials of various designs/models of School bags,
conference bags along with Sports Kit Bags etc. at various schools and Offices
of Private and Government institutes in Manipur. Now-a-days, the Ken Bag
Industries is enabled to supply various items of School bags, conference bags
along with Sports Kit Bags as well a rain coats at various schools and Offices of
Private and Government in Manipur. The industry has started to sell its
products outside state of Manipur i.e. in Nagaland.
To see the work culture and development m the field contributed by Shri
Longjam Kennedy Singh so long, the SBI, Imphal branch extended two more
times of the Cash Credit Loan amounting to Rs. 5,00,000/- (Rupees five lakhs
only) and Rs. 8,00,000/- (Rupees eight lakhs only) in the year 2005 and 2008
respectively. Shri Longjam Kennedy extended training facility for the interested
youths of Manipur in making various kind of bags and also made customized
bags to meet the needs and requirements of the customers of Manipur and
abroad from time to time.
In the year 2012, the Central Bank India was also pleased and granted a Loan
amounting to Rs. 30,00,000/- (Rupee thirty lakhs to the Proprietor, Shri
Longjam Kennedy Singh, Ken Bag Industries, D.M. College Gate, Imphal,
Manipur. Shri Longjam Kennedy Singh contributed his services to the entire
state of Manipur and to neighbouring state Nagaland by appointing 30 (thirty)
nos. of artisans at his Working Shed at Thangmeiband Meisnam Leikai, D.M.
College Gate, Imphal, Manipur. Shri Longjam Kennedy Singh, being from an
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A Study on Performance appraisal with respect to Ken Bag Industries
artisan lived together with all the artisan like a brother and sister of his own at
this present scenarios of Manipur.
Handbag
Ladies Backpack
Ladies Handbag
Rain Coat
School Bag
School Uniform
Travel Bag
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A Study on Performance appraisal with respect to Ken Bag Industries
2.4. Achievement
1. Peace & Communal Harmony and 17th “AMACSDS” State Award Functions
on 16th April 2017 at Lamyanba Sanglen Palace Compound Imphal East,
Manipur Best Industries in Manipur.
2. 18th Peace & Communal Harmony and “AMACSDS II National Award
Sponsored By AI/EGDO
3. Best Industries in Manipur on 13th May 2018 at Asha Cinema Hall North
A.O.C. Imphal East Manipur.
4. Miss Manipur 2017 Certificate of Appreciation Best Ken Beg Industries in
Manipur.
5. Manipur Intensive Development Society Thangmeiband, Manipur Certificate
of Participation Best Industries of Ken Beg Industries.
6. Small Industries Service Institute, Imphal Ministry of Small Scale Industries
Government of Manipur L. Kennedy Singh Best Ken Beg Industries in
Manipur.
7. Department of Co-operation Government of Manipur Co-operative Mela
2007 Certificate of Participation Best Ken Beg Industries in Manipur.
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A Study on Performance appraisal with respect to Ken Bag Industries
CHAPTER 3
RESEARCH METHODOLOGY
3.1. Introduction
3.2. Research objective
3.3. Scope of the study
3.4. Sample size
3.5. Sampling technique
3.6. Research design
3.7. Sources of data
3.8. Tools used in data collection
3.9. Limitation
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A Study on Performance appraisal with respect to Ken Bag Industries
3.1. Introduction
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A Study on Performance appraisal with respect to Ken Bag Industries
Convenient Sampling
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A Study on Performance appraisal with respect to Ken Bag Industries
The data used to study this project is Primary Data as well as secondary data.
Questionnaire
Personal Interview
3.9. Limitation
It was a challenging task while collecting the data from some employees
through questionnaire as there were some communication issues.
There was a time constraint for the study
The study is confined to only “KEN BAG Industries” only. So conclusions
from the study may not be applicable to other similar firms.
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A Study on Performance appraisal with respect to Ken Bag Industries
CHAPTER 4
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A Study on Performance appraisal with respect to Ken Bag Industries
1. Are you?
A) Male B) Female
Table no. 1
No. of Respondents
45%
55%
Male
Female
INTERPRETATION
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A Study on Performance appraisal with respect to Ken Bag Industries
Table no. 2
Respondents Percentage
0-4 years 5 25%
5-9 years 4 20%
10-17 years 5 25%
18 years or longer 6 30%
Total 20 100%
Length of employee
30% 25%
0-4 years
5-9 years
20% 10-17 years
25% 18 years or longer
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A Study on Performance appraisal with respect to Ken Bag Industries
Table no. 3
Respondents Percentage
Yes 18 90%
No 2 10%
Total 20 100%
18
18
16
14
12
10
8
6
4 2
2
0
Yes No
Interpretation
From the above, table it is clearly seen that 90% of the respondents feel that
their performance are improve by performance appraisal while only 10%
doesn’t agree.
Inference: It infers that the most of the employee are improve their
performance by conducting performance appraisal.
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A Study on Performance appraisal with respect to Ken Bag Industries
4. Are you involved in the process of setting objectives and targets of your
future performance?
Table no. 4
Respondents Percentage
Yes 20 100%
No 0 0%
Total 100 100%
20
20
18
16
14
12
Respondents
10
8
6
4
2 0
0
Yes No
Interpretation
From the above table it is clearly seen that 100% of the respondents are
agreed.
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A Study on Performance appraisal with respect to Ken Bag Industries
Table no. 5
Respondents Percentage
Every 6 Months 0 0%
Every 12 Months 20 100%
Total 20 100%
20
20
18
16
14
12
10
8
6
4
0
2
0
Every 3 months Every 6 months
Interpretation
From the above table we can see that organisation carried out performance
appraisal every 12 months.
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A Study on Performance appraisal with respect to Ken Bag Industries
Table no. 6
Respondents Percentage
Yes 16 80%
No 4 20%
Total 20 100%
16
16
14
12
10
6 4
0
Yes No
Interpretation
From the above table it is clearly seen that 80% of the respondents are agreed
that performance appraisal method in an organisations helps to assess the
training and development needs of employee while 20% of the respondents
are not agreed.
Inference: It infers that the most of the employees assess their training and
development need from conducting performance appraisal.
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A Study on Performance appraisal with respect to Ken Bag Industries
Table no. 7
Respondents Percentage
Yes 18 90%
No 2 10%
Total 20 100%
18
18
16
14
12
10
8
6
4 2
2
0
Yes No
Interpretation
From the above table we can see that 18% of the respondents are agreed that
performance appraisal process helps rise in organisation total output while
10% of the respondents are not agreed.
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A Study on Performance appraisal with respect to Ken Bag Industries
Table no. 8
Respondents Percentage
Yes 0 0%
No 20 100%
Total 20 100%
20
20
18
16
14
12
10
8
6
4
0
2
0
Yes No
Interpretation
From the above table it is clearly seen that 100% of the respondents didn’t
receive any increment in salary after performance appraisal.
Inference: It infers that the organisation didn’t provide any increment after
performance appraisal.
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A Study on Performance appraisal with respect to Ken Bag Industries
Table no. 9
Respondents Percentage
Strongly agree 8 40%
Agree 5 25%
Moderate 4 20%
Disagree 2 10%
Strongly disagree 1 5%
Total 20 100%
Performance review
5%
10%
40%
Strongly Agree
20%
Agree
Moderate
Disagree
25% Strongly disagree
Interpretation
From the above table 40% & 25% of the employee are strongly agree and
agree, 20% are moderate while 15% are disagree.
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A Study on Performance appraisal with respect to Ken Bag Industries
10. In your opinion, what does your organisation strive to achieve through
performance appraisal?
Table no. 10
Respondents Percentage
To determine training and development needs 6 30%
To determine upgrading and promotion 1 5%
To determine payment and rewards 0 0%
To review performance 10 50%
To set targets for future performance 3 15%
Total 20 100%
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A Study on Performance appraisal with respect to Ken Bag Industries
11. You think performance appraisal improves motivation and job satisfaction?
Table no. 11
Respondents Percentage
Strongly agree 9 45%
Agree 6 30%
Moderate 3 15%
Disagree 2 10%
Strongly disagree 0 0%
Total 20 100%
0%
10%
15% 45% Strongly agree
Agree
Moderate
30%
Disagree
Strongly disagree
Interpretation
From the above table it is clearly seen that 45% & 30% are agreed, 15% are
moderate while 10% are disagree with the above statement.
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A Study on Performance appraisal with respect to Ken Bag Industries
Table no. 12
Respondents Percentage
Evaluation of employees 8 40%
Job satisfaction of employees 5 25%
Promotion of employees 5 25%
Motivation 2 10%
Total 20 100%
10%
40%
25% Evaluation of employees
Job satisfaction of employees
Promotion of employees
25%
Motivation
Interpretation
From the above table it is clearly seen that performance appraisal is consider
as evaluation of employee by 40%, job satisfaction of employees by 25%,
promotion of employee by 25% and motivation by 10% of the respondents.
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A Study on Performance appraisal with respect to Ken Bag Industries
Table no. 13
Respondents Percentage
Strongly agree 9 45%
Agree 7 35%
Moderate 3 15%
Disagree 1 5%
Strongly Disagree 0 0%
Total 20 100%
0%
5%
15% Strongly agree
45%
Agree
Moderate
35% Disagree
Strongly disagree
Interpretation: From the above table it is clearly seen that 45% of the
respondents are strongly agree & 35% are agree that performance appraisal
help in assessing their potential while 15% are moderate and 5% are disagree.
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A Study on Performance appraisal with respect to Ken Bag Industries
Table no. 14
Respondents Percentage
Ranking Method 13 65%
Paired comparison 7 35%
360-Degree appraisal 0 0
Management by objective 0 0
Total 20 100%
0% 0%
35%
Ranking method
Paired Comparison
65% 360- Degree appraisal
Management by objective
Interpretation
From the above table it is clearly seen that 65% of the respondents response to
the ranking method and 35% of employees response to the paired comparison
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A Study on Performance appraisal with respect to Ken Bag Industries
15. Company ensures a good career path and growth for its employees.
Table no. 15
Respondents Percentage
Strongly Agree 14 70%
Agree 3 15%
Moderate 3 15%
Disagree 0 0%
Strongly disagree 0 0%
Total 20 100%
0% 0%
15%
Strongly agree
15% Agree
Moderate
70% Disagree
Strongly disagree
Interpretation: From the above table it is clearly seen 75% & 15% of the
respondents are strongly agree and agree that company has ensured a good
career path and growth for its employee while 15% are moderate.
Inference: It infers that the company has ensured a good career path and
growth for its employee.
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A Study on Performance appraisal with respect to Ken Bag Industries
CHAPTER 5
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A Study on Performance appraisal with respect to Ken Bag Industries
5.1. Finding
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A Study on Performance appraisal with respect to Ken Bag Industries
5.2. Suggestion
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A Study on Performance appraisal with respect to Ken Bag Industries
5.3. Conclusion
Human resources are the vital source of every organization. Every employee in
an organization increases the productivity and goodwill of every company. An
employee, being an individual is treated as assets in the organization. So the
organization should mainly emphasis performance appraisal techniques and its
development programme. Both the appraiser and appraise should realize the
principle and use the tool of appraisal system in a constructive way for the
prosperity of the organization. The performance appraisal technique prevailing
in the organization is fair.
Ken Bag Industries has been running successfully for past several years and has
created a good name among its customers and society. Employees are satisfied
with the present performance appraisal system that is Traditional method. As
many new appraisal techniques are emerged, the organization can implement
Modern technique which would be more effective. Suggestion from employees
and experienced personnel can further enhance and make the performance
appraisal an ideal evaluation system. If the suggested measures are taken into
consideration it will help to increase the effectiveness of performance
appraisal system.
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A Study on Performance appraisal with respect to Ken Bag Industries
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