12/6/2014

Engro Foods Corporation

GROUP MEMBERS:
60 minutes interview
SHANKAR LAL……………………………….. with Ms. Sana karim
VIKASH ASHRA....…........................... (HR officer At Engro
ARIF AZIZ ....................................... Foods)
M.A SALAM……………………………………
ISHFAQUE ALI SHAH…….. .................

SUBMITTED TO:
SIR ALI RAZA
Declaration:
We unveil report titled “HRM duties in running organizations” is specially
prepared by mentioned members of a group under the direction of Sir Ali
Raza (Lecturer HRM at Sukkur Institute of business Administration), after
conducting the interview session from “HRM department Trainee Manager
of Engro Foods Corporation” to get the practical view as well as the
importance of HRM concepts in real market after reviewing HRM concepts
in academic subject of Human Resource Management.

The report has remained a portion of course curriculum. All results, of

running firms regarding Human Resource Management have been collected
they will remain close and highly confidential and be used just for academic
purpose.

Finally, we will be gratitude to our teacher forever who assigned us task to

visualize the environment.
Important themes
1. Existence of HR department?

Yes, Engro foods has HR department

2. When it was established?

Engro Company’s HR department was established after one month of

formation of company.

3. Which functions they do?

Engro’s HR department performs all HR functions like, recruiting and

selection, training and development, compensation and benefits and
performance management. This department also performs basic HR
function such as, assisting, giving feedback, defining salaries etc.

4. How Recruitment & Selection can take place?

They mostly prefer internal recruitment because there would be saving

of time and cost. They also recruit externally, when person is not
available for that particular required job. They have developed online
recruiting system. First they screen out resumes, then test, interviews
and orientation are conducted.

5. Do they have Job descriptions? Were they well communicated? Is

the work is well defined according to JD(s)?

Yes, they make job descriptions and these are also communicated to
employees in best manner. We can imagine this when we see Engro’s
performance. Its performance indicates that work is also well defined

6. What about the trainings? Do your company invest in trainings?

How Training need being analyzed?
 Yes, Engro invest in trainings. Trainings are analyzed through
employees’ performance and both on the job and off the job trainings
methods are used. Each department’s supervisor analyzes the need of
trainings in their particular departments. They actually assist
employees’ work and come in to conclusion whether trainings should
be given or not. After analyzing need of training, a trainer and
training’s time are decided for giving training.

7. How many employees get training in past one year? What is the
benefit of training they got? And promotions or reward in monetary
or non-monetary terms?

Actually this number depends upon the situation and those who get
trainings, they experience some skills such as, soft skills or technical
skills. They have benefit in non-monetary terms. They offer internal
and external training who require technical skills and soft skills
respectively.

8. Who will analyze the employee’s performance? Which performance

tool used here? Does your company use any technology in managing
performance?

Each department’s supervisor analyzes the performance of employees.

They have actually pre-defined performance appraisal for measuring
performance. They assist employees’ work and check their results
according to defined standards. If results are not matching with
standards, they provide them trainings. They use computer for
managing the employees’ performance.

9. What is reward and punishment for high and low performance

respectively?
 If there is high performance, benefits will be given such as, promotion
and incentive. On the other side trainings will be given if there is low
performance. Employee will be fired if he/she has not improved their
performance after getting 2 to 3 times trainings.

10.What are the major reasons of employee turnover?

Turnover rate has decreased since last 2 years. Initially, they left our
company because of receiving better offer. Currently they have
changed their policies regarding employee benefits and improved
benefits.

11.What changes you think, that must be done on priority basis for
development of system?

First, they have to focus on employees’ needs so they will become

committed as they have changed their policies and improved their
benefits. Second, they have to keep in touch with outside of the
organization for maintaining changes.
Conclusion
If we summarize all findings, we have obtained information related to
Engro foods’ HR department. As there are four function of HRM named
as recruiting and selection, trainings and development, compensation
and benefits and performance management. Engro foods’ these functions
finding are as below.

Recruitment and selection:

Mostly internal recruitment is preferable there. There is also external

recruitment when they do not find that particular required person.
Company is using online recruiting system. They have recruiting process
which they follow. First they screen out the resumes then test, interviews,
placing offer and orientation will be taken place.

Training and development:

First, training need is analyzed by each department’s supervisors then

training will be given. Those who need soft skills training, that training
will be given outside of organization and those who need technical skills
training, that training will be given inside of organization.

Compensation and benefits:

They have no compensation but they offer 2 times bonus for employees
every year. There are also rewards for employees who perform well such
as promotions and incentives.

Performance management:

They have pre-defined performance appraisal and they follow it.

Performance will be measured on that defined appraisal. Those who
perform well, they will be given benefits and those whose performance is
lower, they will be given trainings.
Overall, company is performing well and they have also changed their
policies regarding benefits of employees so they can be committed to the
organization.

Reflection Essay
Overall, there was good experience. We acquired very important
knowledge when we had meeting with her (Sana Karim as HR officer in
the Engro foods). She also provided information related to our careers.

We did not face any difficulties in forming our group but we faced some
difficulties regarding selection of organization. We selected some
organization but some of them were already selected by others and some
organizations lack HR department. Finally, we got an organization
known as Engro foods and started to do our project.

Initially we forwarded two applications in different organization. One, in

sukkur beverages, from there we got no reply and other application we
sent to TCS Company. But more than 3 groups already went there. At that
time, we consulted with YOU that where we should go. You suggested
us to PIA sukkur office. But at that moment we met with one friend
named Muhammad Ali (BBA-V a) he offered us to go the Engro foods.
Their Group got Appointments from two organizations. That’s why they
said us to go to Engro foods on Monday exactly at 3:00 pm. Now we were
ready to go there. On Sunday we made questionnaire and on Monday at
2:40 Pm we went there. When we reached there we waited for almost 15
minutes. We were served with tea and finally we went to Visitor’s room
where we had discussion with Ms Sana karim.

In the conclusion, we learnt a lot from this project at least we got some
realistic concepts which are helpful for our future.