Documente Academic
Documente Profesional
Documente Cultură
1.0 WORKPLACE
1. Use appropriate forms of language in EXPRESSIONS Summative Assessment:
workplace expressions and customer / ROLE PLAY Role Play Rubrik 12 JAM 40% Quiz
relation skills [C3, PLO 1] 2.0 CUSTOMER
RELATION SKILLS
Summative Assessment:
3. Apply appropriate form of language in 4.0 PROCESSES AND Presentation
processes and procedures [A2, PLO 5] / PROCEDURES PRESENTATION Rubrik 10 JAM 30% Quiz