9th Exercise

A. Paraphrase sentences below to sound more diplomatic

a. I think she should change the way she writes the document so everybody is able
to understand the objective clearly.
b. Thank you for the idea, but I think you should consider the function as well rather
than just the look of the credenza.
c. I don’t think that is such a correct way -> I don’t think that is the correct one
d. Yes, but I might not have enough time to finish it next week because I already
assigned for another project.
e. I’m afraid you should sign the contract today as your promise. -> we were told
that you were going to sign the contract today

B. Group the statements

a. Normal -> strong (the keyword is “​exactly​”)
b. Partial
c. Strong
d. Normal
e. Strong
f. Normal -> strong (it’s because it’s clearly stated that you’re agree)
g. Normal -> partial (“​I’m not so sure….​” is the sign for the partial one)
h. Normal
i. Normal
j. Normal

A. Normal Situation
Ruth : Hi everyone, now we are going to have a discussion about how we should make our
designer want to adopt our new software that need to be installed on their sketchup software.
Patricia : Could you explain the advantage of the software?
Ruth : It helps them to just drag and drop all the marketplace items on the sketchup easily , so
they don’t need to download it one by one like the previous one.
Patricia : Is it require a higher version of the laptop?
Ruth : It is not but it is require a higher internet speed
Patricia : Oh then I guess that they won’t use it
Nia : Our designer must feel bad if they have to wait for the good connection to finish their job.
Patricia : I disagree if we have to push it now, they already feel exhausted with all the deadline.
Nia : Yes , I agree with Patricia
 B. Formal Situation
Ruth : Hi everyone, now we are going to have a discussion about how we should make our
designer want to adopt our new software that need to be installed on their sketchup software.
Patricia : ​What is the advantage of the software?
Ruth : It helps them to just drag and drop all the marketplace items on the sketchup easily , so
they don’t need to download it one by one like the previous one.
Patricia : Is it require a higher version of the laptop?
Ruth : It is not but it is require a higher internet speed
Patricia : ​I ​guess​ (think) the software is quite interesting , but as we know that sometimes
the internet connection is not good enough. I think if it’s depend on the internet , it will
menghalangi (impede) their work .
Nia : Our designer must feel bad if they have to wait for the good connection to finish their job.
Patricia : ​Maybe first​ (In my opinion,) we have to find another ​internet​ provider to make it
faster. After that we could push our designer adopt the new software.
Nia : Yes , I agree with Patricia

Exercise
 
1. ​"I would like to talk about my stock options with you." 
 
What sounds more professional than the sentence above and keeps the same meaning? Pick the 
BEST answer. 
I would like to speak about my stock options with you. 
I would like to discuss my stock options with you. 
I would like to inform you about my stock options. 
 
2. ​"Could you please give us some more information about your proposal?" 
 
How could you ask this question more professionally? 
Could you please repeat the information about your proposal? 
Could you please contact us about your proposal? 
Could you please elaborate on your proposal? 
 
3. ​"When will they get the documents?" 
 
Improve on this question. 
When will they discuss the documents? 
When will they inform us about the documents? 
When will they receive the documents? 
 
4. ​"I think I might need your help on this project." 
 
Which of the following is the best way to express this idea more professionally? 
I think I might require your assistance on this project. 
I think I might provide some help on this project. 
I think I might need some assistance on this project. 
 
5. ​"Do you have the manager's email? How can I get in touch with her?" 
 
Express this idea in a more business-like way. 
How can I ensure her? 
How can I explain to her? 
How can I contact her? 
 
6. ​"Do you have any idea how to fix the problem?" 
 
Rephrase this more professionally. 
Do you have any idea how to solve the problem? 
Do you have any idea how to explain the problem? 
Do you have any idea how to discuss the problem? 
 
 
 
 
7. ​"Could you please tell the HR manager I have arrived for my interview?" 
 
Express the same idea in a more business-like fashion. 
Could you please repeat to the HR manager I have arrived for my interview? 
Could you please ensure the HR manager I have arrived for my interview? 
Could you please inform the HR manager I have arrived for my interview? 
 
8. ​"Please make sure you arrive on time. The meeting starts at 10:00 on the dot." 
 
How could you rephrase this? 
Please provide that you arrive on time. 
Please ensure that you arrive on time. 
Better be sure you arrive on time. 
Arrive on time... or else! 
 
9. ​"Could you please give each customer a copy of the brochure?" 
 
Which of the following options expresses the same idea more formally? 
Could you please provide each customer with a copy of the brochure? 
 Could you please require each customer has a copy of the brochure? 
Could you please contact each customer with a copy of the brochure? 
 
10. ​"Can you tell me why we did not get the contract?" 
 
Which option below expresses the same idea in the most professional language? 
Could you tell me why we did not get the contract? 
Could you explain why w ​ e did not get the contract​? 
Could you explain why w
​ e were not awarded​ the contract? 
Why... why... WHY?!