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_______________11. It is the systematic observation of symptoms of the client to determine the specific felt needs.
_______________12. It is the process of planning the counselling methods and tools to be used for the client based
on what is needed.
_______________13. It is the process that involves acting on the plan for an effective counselling.
_______________14. It is the process of documenting the entire process of counselling while it is going on.
_______________15. It is the process of examining the results of counselling to find out if the intended results were
met.
16-25. Review the principles of counselling. Complete the statements below by supplying the principle being referred to.
Choices are given in the word bank below.
16. _____________ is a valuable principle that can bring about a sense of relief that may empower a client to
function normally.
17. _____________ encourages a client to accept responsibility for problems and to be more realistic in solving
them.
18. _____________ has to avoid breeding a relationship in which the counselee feels inferior and emotionally
dependent on the counsellor.
19. ____________ involves a change in the client’s emotional self through a change in basic goals and aspiration.
20. Counselling provides clients the opportunity to get __________________ from their pent-up frustrations and
other personal issues.
21. __________________ requires the counsellor to listen and understand the feelings and perspective of the client,
while ______________ is an aspect of respect.
22. In all circumstances, clients must be treated with __________________, no matter how peculiar or utterly
different they are from the counsellor.
23. ________________ is an attempt by the counsellor to restate what the client is either saying or feeling, so the
client may learn something or understand the issue better.
24. Good _____________ help counsellors to understand the client’s concerns without making interpretations or
offering any premature suggestions on how to deal and solve them.
25. When clients are help to understand _____________ reactions, then they are empowered to gain understanding
of important aspects of their emotional life.
Test II. Identify the needs and characteristics of the following clientele of social work.(26-46)
Clientele Characteristics Needs
Abandoned Babies
Homeless elderly
Substance Dependent
Sexually Abused
Battered Woman