Mobile Cell Phone Dead Problem and Solution – How to Repair Dead Mobile Cell

Phone
This chapter explains Mobile Phone Dead Problem and Solution –How to Repair a Dead Mobile Cell
Phone. These problem and solution apply to all brands and make of mobile phones including Nokia,
Samsung, iPhone, China Mobile Phones, Motorola, HTC, Sony, Blackberry, Alcatel, Apple,
AudioVox, Benefone, Danger, FIC, Hagenuk, Palm, Kyocera, LG, Panasonic, Huawei, ZTE, Spice,
Lava, Sony Ericsson, Micromax etc.
What is a Dead Mobile Cell Phone?
A Dead mobile phone is a hand set that does not get switched ON.

How Does a Mobile Cell Phone Gets Dead?

 If the mobile phone gets dropped down on the floor or on some hard surface.
 If the mobile phone gets wet or is dropped in rain or water.
 If there is any kind or short ( in + and – )

Mobile Phone Dead

Mobile Cell Phone Dead Problem and Solution – How to Repair a Dead Mobile Cell Phone
1. Remove the battery and see if it gets charged or not. Check voltage using a Multimeter. Voltage
must be above 3.7 Volt. Use a Battery Booster to Boost the Power of the Battery and Charge it
again.
2. Check Battery Point and Battery Connector. Clean Battery Point and Battery Connector to remove
any carbon deposits.
3. Resold or change the Battery Connector.
4. Insert charger and se if the “Battery Charging” appears on not. If there is icon of “Battery
Charging” but the mobile phone does not gets switched ON then check ON / OFF Switch. Voltage
of ON / OFF Switch must be 2.5 to 3.5 Volt (DC). Clean or change the ON / OFF Switch. Check
track of ON / OFF Switch and Jumper if required.
5. If the charging icon is not there then check voltage of ON / OFF Switch. If the voltage is between
2.5 to 3.7 Volts DC, then RELOAD Software in the Phone (Software Flashing).
6. If the phone does not gets switched ON even after reloading software then Heat the C.P.U, Power
IC and Flash IC.
7. If there is no voltage on the ON / OFF Switch then check track of the ON / OFF Switch. Jumper if
required.
8. If the problem is not solved then heat, Reball or change the Power IC and CPU to fix the problem.
9. Keep the Multimeter on Buzzer Mode and Check +_ and – of the Battery Connector. If there is
Buzzer Sound then the Set is short. If there is short at the Battery Connector then clean the PCB
with thinner. Heat the PCB.
10. If this does not fix the set dead problem then remove the PFO and check for short. If there is short
then replace the PFO.
11. Remove the charging connector and check for shorting. If there is short then change the connector.
12. Remove the charging IC and check for shorting. Change if required.
13. Remove the Bluetooth IC and check for shorting. Replace if required.
14. Remove the Power IC and check for shorting. Replace with a new one if required.
15. Remove the CPU and check for shorting. Replace if required.
16. Remove all the Big Electrolytic Capacitors and check one by one. Replace capacitors if required.
Note:
 Some mobile phones get dead if the RTC (Real Time Clock) is faulty. This happens mostly in
China Mobile Phones. Change the RTC to fix the problem.
 If the mobile phone gets hang after reloading software then change the RTC.
 If the set is still dead then check by replacing the 26 MHz Crystal Oscillator.

Mobile Cell Phone Battery Charging Problem and Solution – How to Solve Not
Charging Problem in any Mobile Cell Phone
Charging Section in a mobile phone is the section that helps to charge the battery. This
section is controlled by the Charging IC or Power IC.

Types of Faults or Problems with Network in any Mobile Cell Phone

 Battery of the mobile phone is not charging at all.
 There is sign of battery charging but the battery is actually not getting charged.
 When the charger is inserted, it shows Not Charging.
 When the charger is connected it shows Bad Connecting Charging.
 When the charger is inserted the mobile phone gets hot.

Mobile Cell Phone Charging Problem and Solution – How to Solve Charging Problem in
any Mobile Cell Phone
1. Change the charger and check. Voltage must be 5 to 7 Volts.
2. Clean, Resold or Change the Charger Connector.
3. If the problem is not solved then change the Battery and Check.
4. Check Voltage of the Battery Connector using a Multimeter. Voltage must be 1.5 to 3.7 DC Volts.
5. If there is no voltage in the connector then check track of the charging section. Refer to the diagram
of the particular model of the mobile phone. Books with track diagrams are easily available in the
market. The same can also be searched on the internet.
6. If the problem still persists then check Fuse, Coil and Regulator one by one. Change if required.
7. If the problem is still not solved then Heat or Change the Charging IC.
8. Finally Heat, Reball or Change the Power IC.
Note:
 If the mobile phone shows “NOT CHARGING” then change the Battery and check. If the problem
is not solved then remove the charging regulator (no need to change it). If the problem is still not
solved then change the R22. If the problem is still not solved then remove the two capacitors above
the Battery Connector (No need to change). If the problem still persists then change the Charging
IC.
 If the Hand Set Shows “FALSE CHARGING” then use a 3.6 Volt Zener Diode and do Direct
Charging.

Charging Mobile Phone Battery Using Zener Diode

Mobile Cell Phone SIM Not Working Problem and Solution – How to Solve
SIM Fault in any Mobile Cell Phone
What is SIM in a Mobile Cell Phone?
SIM stands for Subscriber Identification Module. In a mobile cell phone it is an electronic
component or part that helps identification of the User.
Types of Faults or Problems with SIM in any Mobile Cell Phone
 SIM is inserted but still there is a message saying “Insert SIM”.
 The Mobile Phone goes OFFLINE when the SIM Card is inserted.
 SIM works for sometime and then it stops working.
 There is a message that says “Invalid SIM”.

Mobile Cell Phone SIM Not Working Problem and Solution – How to Solve SIM Card Fault in
any Mobile Cell Phone
1. Check settings and see if the mobile phone is in Flight Mode or Not. If it is in “Flight Mode” then
change the Mode to Normal.
2. Clean SIM Card Tips and SIM Connector.
3. If the problem is not solved then change the SIM Card and Check.
4. If the problem still persists then Change the SIM Connector.
5. If you still do not find solution to the problem then Check Track of the SIM Section. Refer to the
Diagram of the Particular Model of the Mobile Phone. Books with Diagrams of Tracks are
available in the Market and on the Internet.
6. If the problem is still not solved then Heat or Change the SIM IC.
7. Finally, Heat, Reball or Change the Power IC.

Note:
 Check if the IMEI Number of the Mobile Phone is Good or Corrupt. To check the IMEI Number,
Dial *#06#. If the IMEI Number is something like –
35826********220 OR *************??? OR ************000? OR ***************?
Then the IMEI Number is Corrupt. Reload the IMEI Number to solve the SIM Problem.
 Check BSI Point of the Battery. The Middle Pin is the BSI. Change the Battery and Check. If the
Display shows “Not Charging” and at the same time there is SIM Card Problem then it is caused
because of BSI Problem of the Battery or the BSI Track of the PCB.
 If you need to change the SIM IC and SIM IC is not available then you can do jumper. The
function of the SIM IC is just to complete the circuit.

SIM Card Track in a Mobile Phone

Mobile Cell Phone Network Not Working Problem and Solution – How to Solve No
Network Problem in any Mobile Cell Phone
Network Section in a mobile phone is the section that controls the incoming and outgoing
phone calls. In a mobile cell phone the Network Section is controlled by the Network IC, PFO
and the Antenna. The network section is divided into following 2 parts:

1. RX – Receiving Section
1.2. TX – Transmitting Section.

Types of Faults or Problems with Network in any Mobile Cell Phone

 There is no network in the mobile phone.
 There is less or weak network signal.
 Sometimes there is signal and sometimes there is no network signal.
 There is network signal for some time and then there is no signal at all.

Mobile Cell Phone Network Not Working Problem and Solution – How to Solve No Network
Problem in any Mobile Cell Phone
1. Manually search for network. If there is NO Network then there is problem in the Antenna Switch.
Repair or Replace the Antenna Switch to solve the problem.
2. If there is Network after Manual Search but the Home Network could not be selected then there is
problem in the PFO. Repair or change the PFO.
3. If the Network gets disconnected during phone call there repair or change the Network IC.
4. Clean the Antenna Tips and Antenna Point.
5. If there is still Network Problem then Heat or Change the 26 MHz Crystal Oscillator.
6. If the problem is not solved then Heat or Change the Antenna Switch. You can also jumper if
Antenna Switch is not available.
7. Heat, Change or Jumper the PFO if the problem still persists.
8. Heat, Reball or Change the Network IC.
9. Heat, Reball or Change the Power IC.
1.10. Heat, Reball or Change the CPU.

Note:
 If there is Low Network then Jumper the Antenna Socket. Refer to correct diagram to jumper.

Mobile Phone Network IC

 Check BSI of the Battery.

 If the problem is not solved by Hardware then Reload PM File in the Mobile Phone using the
Software Box.
 In China Mobile Phones, if there is SOS Call, then copy SOS File from another similar mobile
phone and reload it in the mobile phone with Network Problem.
 Problem
Phone not powering up
Can’t make a call
Can make a call, but can’t receive
calls
Not ringing
Can’t hear the person on the other
end
Can’t be heard by other people
Poor reception, dropping calls or
noisy
Echo
Phone says “Unregistered SIM”
Phone says “Insert SIM”
Call Forwarding does not work
Questions to Ask
Is the battery inserted prope
Is SIM inserted properly?
Is there coverage in the area
Is the key pad working?
rly?
Is call forwarding activated?
Is the ringer volume down?
?
Is the silent profile activated?
Is it set to vibrate only?
Is there coverage in the area?
Is the volume up too high?
Is the SIM card inserted prop
Is the SIM card activated?
Is the SIM card properly inse
Do you have Voicemail?
erly?
rted? Remove the SIM card and insert it again (see instructions
User Troubles
Check to see if the phone is cha
cold or faulty the phone may not
Follow these steps to correctly in
Proceed in this order so that ther
SIM card:
1. Fully charge the phone’s batte
2. Before inserting the SIM card,
3. Detach and insert the SIM car
4. Turn on the phone
Some phones can be restricted
outgoing calls. Restoring default
solve this problem.
Check the call forwarding status.
forwarded to another number.
Make sure the ringer volume is u
not set to vibrate.
Speaker may be faulty. Replace
offered if under warranty. Please
Microphone may be faulty. Repla
offered if under warranty. Please
You may be in an area with limit
Phone may be damaged.
May be solved by turning earpie
Remove the SIM card and insert
the problem, it is possible that yo
above).
Sometimes setting up Call Forw
menu does not work. Try the foll

Voicemail does not work
Voicemail password is invalid
Caller ID does not work
Can’t send a text message
Message: “customer unavailable”
Phone says “emergency only”
Phone says “PIN lock”
Did you request for the option to be
added?
Did you try 12345?
Did you request for the option to be
added?
.
Did you request for the option to be
added?
Are you including the 1 and the area code
when texting?
Are the + sign as well as the country code
included when texting internationally?
Is the cell phone on?
Is there coverage in the area?
Is there coverage in the area
Does the phone ask for the P
?
UK code? PIN code is linked to the SIM card. If activated, this four-
To activate: * 0 0 4 * (receiving p
To deactivate: # # 0 0 4 # SEND
Voicemail is an optional feature
Contact us to have this feature a
Check to see if the voicemail box
into the phone.
Check your message inbox. The
messages the default password
your service provider to have yo
Caller ID is an optional feature a
Contact us to have this feature a
You may have to program the m
the cell phone.
Contact us to have it reset.
Contact us.
This message indicates that you
coverage area.
digit code gives you access to th
your SIM card cannot be used a
access the network. This “pin loc
that you have entered the wrong
times in a row. Phone should the
Enter this code to unlock the SIM
wrong attempts will permanently