SESSION PLAN

Sector : Electronic Sector

Qualification Title : Computer System Servicing NC II
Unit of Competency : Maintain and Repair Computer Systems and Networks
Module Title : Maintaining and Repairing Computer Systems and Networks
Learning Outcomes:
1. Plan and prepare for maintenance and repair
2. Maintain computer systems and network
3. Diagnose faults of computer systems and networks
4. Rectify/correct defects in computer systems and networks
5. Inspect and test the computer systems and networks

A. INTRODUCTION
This course is designed to develop & enhance the knowledge, skills, & attitudes of a Computer Systems
Service Technician, in accordance with industry standards. It covers the basic and common competencies in
addition to the core competencies such as to install and configure computers systems, set-up computer
networks and servers and to maintain and repair computer systems and networks.

B. LEARNING ACTIVITIES
LO 1: Plan and prepare for maintenance and repair
Learning Content Methods Presentation Practice Feedback Resources Time
1.1 Plan and Prepare Discuss The trainer will The trainees will The trainer will CBLM and
Maintenance repair discuss Information perform operation check the other 1hour
sheet 4.1-1 plan and sheet 4.1-1 how to trainees materials on
Prepare plan and Prepare performance basic
maintenance repair maintenance according to maintenanc
repair performance e
criteria 3.2-3

LO 2: Maintain Computer Systems and Network

Learning Content Methods Presentation Practice Feedback Resources Time

2.1 Personal Modular self- The trainer will The trainees will The trainer will CBLM 1hour
protective equipment paced distribute read information compare Hand outs
Information sheet sheet 4.2-1 bout trainees
4.2-1 personal personal answers to the
protective protective answer key 4.2-
equipment equipment. 1
answer self-check
4.2-1

2.2 Removing Demonstration The trainer will The trainees will The trainer will 1 hour
viruses from demonstrate the re-demonstrate check trainees’
infective machines operation sheet operation sheet performance
4.2-2 on how to 4.2-2 on how to using the
remove virus from remove virus Performance
infective machines from infective Criteria
machines. Checklist 4.2-2
on how to
remove virus
 from infective
machines

LO3: Diagnose faults of computer systems and network

Learning Content Methods Presentation Practice Feedback Resources Time
3.1 computer system Demonstration The trainer will The trainee will The trainer will CBLM
and network demonstrate job perform job check the Manuals 1hour
inspection sheet 4.3-1 on how sheet4.3-1 on trainees Hand-outs
to configure client how to configure performance
device client device according to
performance
criteria 4.3-1

LO4: Rectify/correct defects in computer systems and networks

Learning Content Methods Presentation Practice Feedback Resources Time

4.1 Appropriate Modular self The trainer will The trainees will The trainer will CBLM 1hour
personal protective paced distribute read information compare Manuals
equipment is used in Information sheet sheet 4.4-1 bout trainees Hand-outs
line with standard 4.4-1 bout how to how to connect answers to the
procedures. connect terminals terminals and answer key 4.4-
answer self-check 1
4.4-1

LO5: Inspect and test the computer systems and network

 Learning Content Methods Presentation Practice Feedback Resources Time
5.1 Final inspections Modular self- The trainer will The trainees will The trainer will Hand-outs 1hour
are undertaken to paced distribute read information compare Manuals
ensure that the Information sheet sheet 4.5-1 bout trainees
testing conducted on 4.5-1 bout how the how the final answers to the
the device conforms final inspections inspections are answer key 4.5-
with the are undertaken to undertaken to 1
manufacturer’s ensure that the ensure that the
instruction/manual testing conducted testing conducted
on the device on the device
conforms with the conforms with the
manufacturer’s manufacturer’s
instruction/manua instruction/man
l ual
and answer self-
check 4.5-1
C. ASSESSMENT PLAN
 Written Test
 Performance Test

D. TEACHER’S SELF-REFLECTION OF THE SESSION

This session will insure that the trainees will acquired the knowledge and skills in Maintaining and Repairing Computer Systems
and Networks.