Education

CALIBRATION MANUAL FOR TOUCHSCREEN

Sectra Visualization Table

1 Standar Calibration
This calibration is needed when facing a delay between touch interphase and finger, or when
experiencing a difference between the point touches and the cursor in the computer. This kind of
calibration may be needed after transportation, after switching on and off several times in a day
or when this mentioned problems are detected.

1. Initiate the session with SuperUser

User: SuperUser
Password: abc123

2. Go to task bar and find the icon PQLabs Multitouch Platform (using a mouse device
is recommended)

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Click on the icon to enter the application

3. This window will appear. Click on Calibrate.

Note: Do not touch the screen previous to the calibration screen. An advice like this should
appear.

A black screen will appear with a message reading “Touch and hold for a second to
calibrate”. Follow the steps indicated by the machine in the calibration points.

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4. Run the diagnose test in the main window to check everything is working properly

The Check Touchscreen data should be marked with a green arrow, otherwise, close the
window and do the calibration again.

5. Exit the application and test the screen

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2 Troubleshooting
PROBLEM: The screen does not turns on.
The cable connecting to computer may be unplugged or not connected properly
The machine is not connected to power supply
Check your connections and try again

PROBLEM: The left or right side of the screen has no touch sensibility
Run a Paint test with your fingers in order to see which side does not have the touch
capability. You should cover the four corners of the screen and both sides.

If your test cannot cover all points, run the Standard Calibration procedure and try
again.
If that does not solve your problem, go to Control Panel > Tablet PC Settings

A window like this will appear:

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Click on Reset Button (should be activated) and close the window.

Note: Do not perform calibration in this window.

Run the Standard Calibration procedure and run the Paint test again (restarting the
computer may be needed).

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