Documente Academic
Documente Profesional
Documente Cultură
debabrata2.dsnr@outlook.com
IT S O L U T I O N D E S I G N E R /D O M A I N / S Y S T E M S A R C H I T E C T
A highly motivated, customer-focused and detail-oriented technical support specialist / programmer with over 18
years of experience leading software development and support projects in multiple industries including banking,
insurance, education, media and information systems and telecom. Highly adept in system analysis diagnostics,
trouble-shooting and able to transform the needs of business users and stakeholders into technical solutions and
design specifications for new applications/tools and enhancements to existing applications. Collaborative
communicator continually focused on building relationships and promoting cooperation across business units to
drive process improvements.
AREAS OF EXPERTISE
T ECHNICAL SKILLS
CLOUD COMPUTING: AWS ARCHITECT ASSOCIATE WEB ANALYTICS TOOLS: WebTrends, Google Analytics,
J2EE/WEB TECHNOLOGIES: JDBC, JSP, Servlets, XML, Tableau
SOAP, HTML, Java Script, Web Services PROCESS MODELING TOOLS: Omni Graffle, MS Visio,
XMind, Axure, Rational Rose, WebSequence
PROGRAMMING LANGUAGES: Shell Script, C/C++, Java 8,
FAMILIAR TOOLS: Version One, Rally, HP Quality
Visual Basic 6, Perl, ColdFusion, Pro *C, COBOL, JCL
Centre, Jira, Dreamweaver, Ant, Jboss, XML Spy, SOAP
IDE: Eclipse, IntelliJ IDEA API, CAFÉ Server Side Version 2.2.1, PL/SQL,
Developer, Test Partner, Webtrends, Documentum,
WEB/APPLICATION SERVERS: Jboss, WebLogic 10.3.0,
Tableau, Informatica, Xythos, Salesforce, Workday
Websphere Application Server, Apache Tomcat 5.0
V ERSION CONTROL TOOLS: VSS, Star Base, PVCS, CVS,
DATABASE : Oracle 11g, DB2, My SQL
MKS, Bitbucket
BIG DATA ECOSYSTEM : Hadoop, MapReduce, HDFS,
HARDWARE : Mac, Windows XP based PC, UNIX
HBase, Hive, Pig, Sqoop, Spark, Python
OPERATING SYSTEMS: UNIX, Linux, Mac OS, Windows
METHODOLOGIES: RUP, SDLC, RAD, Agile
XP-8
PROFESSIONAL E XPERIENCE
TD BANK US, MOUNT LAUREL, NJ 2016 March – Present
TECHNICAL SUPPORT SPECIALIST / SOLUTION DESIGNER
▪ Involved in the implementation, design, development / customization of the Collections360 (C360) application
▪ Technical Lead for production support and maintenance of the batch and online versions of the C360 application
▪ Performs application enhancement and database performance enhancement activities
▪ Provides technical support to the line of business and testing teams in a flexible and secured manner
▪ Involved in troubleshooting and RCA of issues in production as on-the-ground subject matter expert
▪ Created queries that helped in the decision process, risk analysis, detection of user issues and strategic analytics
▪ Designed and developed workflows for scheduling services for batch jobs
▪ Focal point for making sound decision related to data collection, data analysis and data security
▪ Leads technical design sessions to go over use cases for application enhancements and system requirements with
stakeholders including the Business, Product, Engineering, Quality Assurance and Project Management (PMO)
teams
▪ Facilitates the development of objectives, performs functional and system impact analysis to evaluate and provide
design documentation for proposed changes
▪ Documents business processes and system workflows, dependencies, acceptance criteria
▪ Contributes during the estimation process and in building new enhancements to meet continuously changing
business needs
MCGRAW-HILL EDUCATION, NEW YORK CITY , NY & HIGHTSTOWN, NJ JAN 2008 – OCT 2013
SR. SOLUTION ARCHITECT/PRODUCT MANAGEMENT (2010 – 2013)
▪ Engaged during life cycle of software development for Connect, Create and E-Commerce projects of McGraw-Hill
Higher Education (MHHE) Digital including designing, developing, testing, and deploying applications
▪ Performed functional impact and system analyses, and conducted group functional review to discuss the use
cases with the technical and testing teams
▪ Lead systems design approach and collaborated with technical teams to recommend solutions and resolved issues
in the production and testing phases building new enhancements to meet continuously changing business needs
▪ Conducting customer survey’s to ensure product changes do not impact customers and business negatively.
▪ Making Data driven decisions to propose solution architecture of new projects while keeping Minimum Viable
Product (MVP) in focus.
▪ Driving a weekly iteration planning and setting the goals and objectives to ensure the iterations meet the success
criteria.
▪ Collaborating with internal stakeholders to ensure that they are operationally ready to support the launch and
new releases.
▪ Provided competitive analysis on e-commerce sites to Product Management, Marketing and Sales for more
structured and distinct customer presentations.
▪ Tracked the conversions and success ratios of email campaigns across the board and lead management initiatives
resulting in more cost effective marketing efforts and above market average response rates.
▪ Reviewed and approved test script for use cases based on requirements-related tasks and coordinated the testing
according to strict quality standards and guidelines
▪ Documented system requirements and workflows that were used to build modules using informatica
SR. DESIGNER/SYSTEMS ANALYST (2008 – 2010)
▪ Performed lead analyst and lead engineer role for MPD and E-Commerce systems projects at McGraw-Hill
Education, responsible for process analysis and identifying system requirements successfully providing highly
responsive support for this critical project
▪ Conducted impact analysis and JADs to review the use cases with the business, technical and quality assurance
teams to bridge the gap between the business users and implementation team
▪ Created project schedules and supervised team onsite and offshore
▪ Reviewed and validated test script for use cases based on requirements-related tasks