INSTITUTIONAL ASSESSMENT DEMONSTRATION

Trainee’s Name
Facilitators Name
Unit of Competency PLAN THE HILOT WELLNESS PROGRAM OF CLIENTS
Qualification HILOT (WELLNESS MASSAGE) NC II
Date of Assessment
Time of Assessment

OBSERVATION Check (/)to show if

evidence is
demonstrated
During the demonstration of skills, did the trainee:
YES NO N/A
 Assess/interviews client and explain hilot in
simple terms
 Obtains relevant information from client to
determine hilot wellness services and products to
be applied
 Identifies and discuss contra-indication with
client and refers to appropriate professional when
required
 Identifies special needs of client
 Determines the hilot wellness program
 Confirms hilot wellness program

Satisfactory Not Satisfactory

Feedback to the Candidate:

General Comments (Strengths/Improvement needed)

Trainee’s Signature Date

Facilitator’s Signature Date

SMSST
HILOT (MASSAGE WELLNESS) NC II
2020
 INSTITUTIONAL ASSESSMENT DEMONSTRATION

Trainee’s Name
Facilitators Name
Unit of Competency Provide pre-service to clients
Qualification HILOT (WELLNESS MASSAGE) NC II
Date of Assessment
Time of Assessment

OBSERVATION Check (/)to show if

evidence is
demonstrated
During the demonstration of skills, did the trainee:
YES NO N/A
 Schedules clients in accordance with the length
of time required for service/s, availability of staff
and rooms and workplace policies
 Receives clients in accordance with workplace
policies and procedures
 Identifies clients’ special customer service
needs/requirements
 Delivers hilot wellness service to clients
 Responds to clients complaints

Satisfactory Not Satisfactory

Feedback to the Candidate:

General Comments (Strengths/Improvement needed)

Trainee’s Signature Date

Facilitator’s Signature Date

SMSST
HILOT (MASSAGE WELLNESS) NC II
2020
 INSTITUTIONAL ASSESSMENT DEMONSTRATION

Trainee’s Name
Facilitators Name
Unit of Competency APPLY HILOT WELLNESS TECHNIQUES
Qualification HILOT (WELLNESS MASSAGE) NC II
Date of Assessment
Time of Assessment

OBSERVATION Check (/)to show if

evidence is
demonstrated
During the demonstration of skills, did the trainee:
YES NO N/A
 Prepares sequentially work area and environment
in accordance with hilot wellness massage
techniques and client needs, relevant laws and
workplace policies and procedures
 Prepares client for hilot wellness message
techniques
 Prepares self-assessment for hilot wellness
session
 Performs hilot wellness massage techniques in
accordance with client needs, relevant laws and
workplace policies and procedures

Satisfactory Not Satisfactory

Feedback to the Candidate:

General Comments (Strengths/Improvement needed)

Trainee’s Signature Date

Facilitator’s Signature Date

SMSST
HILOT (MASSAGE WELLNESS) NC II
2020
 INSTITUTIONAL ASSESSMENT DEMONSTRATION

Trainee’s Name
Facilitators Name
Unit of Competency PROVIDE POST-ADVICE AND POST-SERVICES TO
CLIENTS
Qualification HILOT (WELLNESS MASSAGE) NC II
Date of Assessment
Time of Assessment

OBSERVATION Check (/)to show if

evidence is
demonstrated
During the demonstration of skills, did the trainee:
YES NO N/A
 Identifies products and services and their
benefits and comparative advantage
 Explains, maintain and convey products and
services to clients and other staff members
 Applies comparisons on competitors’ products
and services
 Recommends specialized products and services
 Monitors client according to workplace policies
and procedures
 Performs aftercare services in accordance with
client’s wellness program. Workplace policies and
procedures
 Administers service

Satisfactory Not Satisfactory

Feedback to the Candidate:

General Comments (Strengths/Improvement needed)

Trainee’s Signature Date

Facilitator’s Signature Date

SMSST
HILOT (MASSAGE WELLNESS) NC II
2020