BDD 07252016

Business Development Division - Division Chief PROVINCIAL Office
Operational Drivers # KPI

A Conduct investment promotion 1 No. of investment promotion initiatives implemented
B Conduct trade promotion 2 No. of trade promotion initiatives implemented
3 No. of new products
C Conduct product development
4 No. of improved products
D Domestic sales generated 5 Amount of domestic sales Php M
6 No. of new MSMEs developed
Broaden and deepen the
E 7 No. of MSMEs assisted
entrepreneurial base
8 No of trainings conducted
Establish and maintain a functional
F 9 No. of new info packages prepared
KMS
Ensure timely and effective 10 No. of industry cluster plans prepared

G implementation of approved 11 No. of industry cluster teams organized
projects (Industry Cluster)
12 No. of industry clusters initiatives implemented
H Promote BPLS 13 No. of LGUs adopting BPLS
14 % of BNR registered w/in 15 minutes
I Facilitate registration of businesses
15 % of PBR applications processed within 45 minutes
16 No. of SSF monitored
Implement Shared Service
J 17 No. of SSF established
Facilities projects
18 No. of SSF beneficiaries
K Implement BuB 19 BuB Project Implementation Rate
L Establish Negosyo Centers 20 No. of Negosyo Centers established
21 % of new exporters assisted
M Provide focused intervention to
Enterprises enrolled in EPP
22 %. of existing exporters assisted
Facilitate MSMEs access to

N 23 No. of MSMEs that availed of loans
financing
Undertake regular quad media

O campaigns and disseminate info 24 No. of media pick ups and guestings
materials
24
Business Development Division - Division Chief REGIONAL Office
Operational Drivers # KPI
1 No. of investment promotion initiatives implemented
A Conduct investment promotion No. of regional presentation materials/promo collaterals
2 prepared/packaged
3 No. of trade promotion initiatives implemented
B Conduct trade promotion 4 No. of regional product catalogue
5 Amount of domestic sales (Php M)
6 No. of new products
D entrepreneurial base 9 No. of MSMEs assisted
10 No of trainings conducted
Establish and maintain a functional 11 No. of new info packages prepared
E KMS

F implementation of approved 13 No. of industry cluster teams organized
projects (Industry Cluster)
14 No. of industry clusters initiatives implemented
15 No. of SSF monitored
Implement Shared Service
G Facilities Project 16 No. of SSF established
H Implement BuB 18 BuB Project Implementation Rate
I Establish Negosyo Centers 19 No. of Negosyo Centers established

Provide focused intervention to
J Enterprises (enrolled in EPP) 20 No. of new Exporters assisted
Facilitate MSMEs access to
K financing 21 No. of MSMEs that availed of loans
Undertake regular quad media

L campaigns and disseminate info 22 No. of media pick ups and guestings
materials
22
BUSINESS DEVELOPMENT INDIVIDUAL DASHBOARD
(BUSINESS NAME REGISTRATION OFFICER)
Personal Objective Success Measure
1 % of EBNRS applications processed within 15 minutes
Process BNR applications through

A PBR/WEBNRS 2 % of PBR applications processed within 45 minutes
3 PBR/EBNRS Transaction Rate
Process requests for Amendments,

B Verification, and Cancellation 4 % of AVC requests processed within 15 minutes
(AVC)
List of required competencies:

Knowledge/Education
Knowledge of Business Name Law
Knowledge of Foreign Investment Act
Skills
Core Skill Decision-Making
Core Skill IT Literacy
Technical Skill Frontline Service Management
Attributes
High level of stress tolerance
With good judgment
Impact
BD-SME-3
With pleasing personality
Values
Integrity
(FINANCING COORDINATOR)
Disseminate list of financing
A 1 No. of MSMEs assisted
programs
2 % of business plans approved in prescribed time

Evaluate and endorse business
B plan
3 No. of loan applications endorsed to partner-FIs/GFIs
4 No. of financing fora/roadshows/caravans organized

Conduct of financing
C fora/Financing Roadshow/Caravan
5 No. of MSME-participants

Knowledge/Education
Business Course Graduate or any related field
Knowledge in business plan preparation/PFS preparation
Skills
Technical Skill Facilitation skills
Technical Skill Negotiation skills
Functional Skill Business Plan Preparation
Functional Skill Preparation of Financial Statement
Functional Skill Financial Analysis
Values
Integrity / Trustworthiness
Resourcefulness BD-SME-4
(INVESTMENT PROMOTION OFFICER)
No. of investment collaterals prepared
- investment briefs
- project briefs
Prepare Investment Collaterals on - industry briefs
A Investment Priority Areas 1 - value propositions
- pre-investment studies
No. of activities undertaken

- Investment Fora/Conferences
- Investment Briefing
- Business Matching
2 - Investment exhibits
Conduct of investment promo
B initiatives
- Investment missions
3 No. of investors assisted

4 No. of investors matched
C Monitor investment leads 5 No. of investment leads monitored
D Update investment databases 6 No. of new information uploaded
7 No. of LGUs capacitated (LIIC, BPLS, LRED, where applicable)
Capacitate LGUs on investment
E promotion 8 No. of capacity-building initiatives implemented (LIIC/BPLS/LRED)
8
Knowledge/Education
Knowledge of economics, management, engineering
Skills
Technical Skill Preparation of Proposals
Technical Skill Event Organization and Management (fora/missions)
Technical Skill Analytical
BD-EIV-5
(PRODUCT DEVELOPMENT COORDINATOR)
A Conduct needs assessment 1 No. of firm level assessment conducted
B Maintain Designers Pool 2 No. of new designers enlisted
3 No. of Product Clinics facilitated
4 No. of product designs introduced
C Facilitate Product Clinic
5 No. of food/food-based product ideas introduced
6 No. of packaging and labelling designs developed
Monitor Execution of 7 No. of prototypes developed (original)

D
Prototypes 8 % of prototypes executed and launched in the market
9 No. of product catalogue prepared
E Prepare Product Catalogues
10 No. of product profiles prepared
10
Knowledge/Education
Awareness of market, design and color trends, and pricing and costing
Familiarity with resources in the area
Skills
Functional Skill Pricing and Costing
Functional Skill Packaging and Labelling Skills
Functional Skill SME Needs Assessment
Functional Skill SME Counseling
Technical Skill Basic Photography
Attributes
Proactive
BD-SME-6
Values
Creativity/Passion for new ideas
Service Orientation (Client-friendly)
(SME COUNSELLOR)

A entrepreneurial base
2 No. of MSMEs assisted
3 No. of diagnostic evaluation conducted

Conduct diagnostic evaluation of
B existing MSMEs
4 % of recommendations adopted by clients
Provide consultancy services to

C clients 5 # of consultancy services provided
Update the Business Profile

D Management System 6 No. of new MSMEs profiles uploaded
Ensure a functional MSMED

E Council 7 No. of regular meetings held

Knowledge/Education
Graduate of a business/engineering course
Attendance to Small Business Consultancy Course (SBCC)
Skills
Core Skill Presentation skills
Functional Skill Process diagnostic skills
Functional Skill Business Counseling
Attributes
Patient / with high stress tolerance
Facilitative
Values
Service Orientation
Resourcefulness
Nice to Have
Knowledge in managing and operating a
business
BD-SME-7
(CHIEF TRADE REMEDY SPECIALIST)
Personal Objectives Success Measures
Formulate and recommend
A official positions on filed trade 1 No.of investigation reports submitted within the set deadline
remedy measure cases
Draft amendments to No. of IRRs amended and safeguard bills drafted within
B Safeguards Law and its IRR 2 prescribed time
Conduct of information 3 No. of information campaign conducted

C campaigns on trade defense
program 4 No. of unique exporters informed
Ensure necessary after-care
service is provided to exporters % of all known exporters notified/assisted
D facing trade remedy 5
investigations
E Provide trade remedy policies 6 no. of country reports submitted to the Director within the
of major trading partners prescribed period
6

Knowledge/Education
Knowledge of Trade Remedy Laws and Policies
Skills
Core Skill Decision Making
Core Skill Communication
BD-IND-8
(TRADE PROMOTION OFFICER)
1 No. of trade promotion initiatives implemented
Amount of domestic sales generated (PhpM)
2
Amount of domestic sales monitored (PhpM)
A Conduct trade promotion
initiatives 3 Amount of export sales generated US$M
No. of new exporters assisted
4
No. of MSMEs participating in international trade promo programs
B Prepare and disseminate trade

promotion materials 5 No. of trade promo materials prepared (e.g. brochures, trade
opportunities, company/product profiles)
Identify participants to fairs,

(international, local), trade
C missions (inbound/ outbound), 6 No. of exhibitors/participants
market matching, and trade center
7 No. of market matching facilitated

D Conduct market matching
8 No. of enterprises matched
8
Knowledge/Education
Skills
Core Skill Planning and Organizing
Technical Skill Event Organization and Management
Technical Skill Negotiation Skills
Functional Skill Market Trends
Functional Skill Shipping and Logistics
Functional Skill Visual Merchandising
Functional Skill Basics of Exporting
Attributes
Organized
Proactive
Good networking skills with agencies engaged in

trade promotion (i.e.,BDT, CITEM, FTSC)
BD-SME-9
Values
Creativity
Service Orientation (client-friendly)

BUSINESS DEVELOPMENT INDIVIDUAL DASHBOARD (PROJECT COORDINATORS)
Lowest Cascaded Scorecard Objective Personal Objective Success Measure Owner Baseline (2011) Target (2013)
1 No. of project proposals PO

prepared
Prepare project proposals
2 No. of project proposals
approved PO
3 Amount approved PO
Review, evaluate and endorse No. of project proposals
4 RO
A. project proposals reviewed
Provide SSF Prepare documentary

5 No. of MOA prepared and
signed
PO
- no. of SSF provided requirements
- no. of MSMEs serviced by SSF 6 No. of Manual of PO
Operations prepared
Implement SSF as planned 7 Completion Rate RO/PO
No. of project evaluation

reports submitted within
Monitor the implementation 8 the prescribed time RO/PO
of the project
BUSINESS DEVELOPMENT INDIVIDUAL DASHBOARD (PROJECT COORDINATORS)

Lowest Cascaded Scorecard Objective Personal Objective Success Measure Owner Baseline (2011) Target (2013)
B. 1 No. of needs assessment RO/PO/HO

conducted
Broaden and deepen Conduct of needs asessment
2 No. of consutative RO/PO/HO
entrepreneurial base meetings
No. of development plans,
no. of new MSMEs Prepare development plans,
no. of MSMEs assisted sectoral plans and cluster 3 sectoral plans and cluster RO/PO/HO
plans plans prepared
CORE PROCESS
4 No. of capacity building RO/PO/HO

activities organized
Ensure timely and effective 5 No. of implemented RO/PO/HO

projects supervised
implementation of approved
projects
6 Completion Rate RO/PO/HO
No. of reports submitted

Monitor and evaluate project
implementation 6 within the prescribed RO/PO/HO
period
Compliance Rate
PEOPLE AND ORGANIZATION
Always attend flag ceremony

Ensure compliance to CSC rules and and report to work on time 7 (Tardiness; Undertime;
regulations and within working hours Attendance to Flag
ceremony) RO/PO/HO
Competencies : technical writing, Business/Engineering graduates, networking/linkages, analytical, computer literate and facilitation skills,
project management, monitoring and evaluation
(TRAINING FACILITATOR/COORDINATOR)
1 No. of project proposals / training plans / capacity building
programs prepared and approved
A Broaden and deepen the
entrepreneurial base 2 No. of training designs / modules prepared and approved
3 No. of entrepreneurship training programs conducted
B Ensure Client Satisfaction 4 Client Satisfaction Rating of Trainer (90%)
Conduct monitoring & evaluation Training effectiveness ratio =

C of trainings 5 no. who applied training after six months /
no. who received training
Maintain updated database and

D 6 % of complete and accurate records/database
training records
6

Knowledge/Education
Attended a trainers' training on entrepreneurship and trade training
Has knowledge and skills in training design/module; mastery of the subject
Skills
Core Skill Communication skills
Core Skill Decision Making
Functional Skill Training Design and Facilitation skills
Attributes
Organized
Ability to build rapport
Values
Creativity BD-SME-10
REGIONAL DIRECTOR SCORECARD 'file:///conversion/tmp/scratch/455936269.xls'#$RD Scorecard
Performance Governance System FOR CLEAN-UP
BL Targets
P # Objectives # Measure LD LG Owner Initiatives
2011 2012 2013 2014 2015 2016
Improved productivity and
Stakeholders
EXTERNAL
A 1 Jobs generated
efficiency
Consumer Welfare Index

B Empowered consumers 2 Conduct of consumer survey
(rights, price, safety)
3 No. of MSMEs assisted RD, PD
No. of enterprises graduating to the

4 RD, PD
Implement strategic MSME export market ready stage
C development and promotion
program, and networks Amount of investments generated Php
5
M
6 Amount of domestic sales Php M RD, PD
7 No. of exporters developed (level 5) RD, PD

Broaden and deepen our exporter
D
base
8 Amount of export sales (EPP) $M RD, PD
INTERNAL PROCESSES
Increase MSMEs access to

E 9 No. of MSMEs who availed of loans RD, PD
financing
10 No. of firms monitored RD, PD
Ensure reasonable prices through 11 No. of administrative cases filed RD, PD

F SRPs and adherence by
establishments to the Price Act No. of cases endorsed to OLA for
12 RD, PD
criminal prosecution
13 No. of firms monitored RD, PD
Intensify product safety standards 14 No. of administrative cases filed RD, PD

G
monitoring and enforcement
No. of cases endorsed to OLA for
15 RD, PD
Level of consumer awareness on
H Widen consumer reach 16 rights to (i)safety (ii) information (iii) RD
choice
Act expeditiously on all kinds of % of consumer complaints resolved
I 17 RD, PD
consumer complaints within the prescribed time
Rationalize business regulation
% of LGUs that have adopted the
J procedures & documentary 18 RD, PD
streamlined BPLS
requirements
Strategic Job readiness (actual no. of

PEOPLE & ORGANIZATION
K Build Strategic Job Competencies 19 RD

people/required number)
Reinforce DTI image as an 20 Client Satisfaction Rating RD

L
"Agency of Choice" 21 Employee Satisfaction Rating
Maximizing technology to make

M available accurate information in 22 Knowledge Management Index
real time
Strengthen and leverage

RESOURCES & FINANCE
partnership with government Amount of additional support

N 23 RD
agencies, private organizations generated from external sources
and dev’t partners
24 Utilization rate (Absorptive capacity) RD

Exercise fiscal prudence to
O
optimize use of resources Percent of COA recommendations
25 RD/PD
fully implemented
15 25
PROVINCIAL DIRECTOR SCORECARD 'file:///conversion/tmp/scratch/455936269.xls'#$PD Scorecard
Performance Governance System
FOR CLEAN-UP
BL Targets
P # Objectives # Measure LD LG Owner Initiatives
2011 2012 2013 2014 2015 2016
Improved productivity and
Stakeholders
EXTERNAL
A 1 Jobs generated
efficiency
Consumer Welfare Index

B Empowered consumers 2 Conduct of consumer survey
(rights, price, safety)
No. of enterprises graduating to the

4
Implement strategic MSME export market ready stage
C development and promotion
program, and networks Amount of investments generated Php
5
M
6 Amount of domestic sales Php M
7 No of exporters developed (level 5)

Broaden and deepen our exporter
D
base
8 Amount of export sales (EPP) $M
INTERNAL PROCESSES
Increase MSMEs access to

E 9 No. of MSMEs who availed of loans
financing
10 No. of firms monitored
Ensure reasonable prices through 11 No. of administrative cases filed

F SRPs and adherence by
establishments to the Price Act No. of cases endorsed to OLA for
12
13 No. of firms monitored
Intensify product safety standards 14 No. of administrative cases filed

G
monitoring and enforcement
No. of cases endorsed to OLA for
15
H Widen consumer reach 16 No. of media pick-ups and guestings
Act expeditiously on all kinds of % of consumer complaints resolved

I 17
consumer complaints within the prescribed time
Rationalize business regulation
% of LGUs that have adopted the
J procedures & documentary 18
streamlined BPLS
requirements
Ensure compliance on CSC rules % of Compliance (Attendance and

K 19
and regulations Tardiness; Flag ceremony)
PEOPLE AND ORG
Reinforce DTI image as an 20 Client Satisfaction Rating

L
"Agency of Choice" 21 Employee Satisfaction Rating
Maximizing technology to make

M available accurate information in 22 Knowledge Management Index
real time
Strengthen and leverage

RESOURCES & FINANCE
partnership with government Amount of additional support

N 23
agencies, private organizations generated from external sources
and dev’t partners
24 Utilization rate (Absorptive capacity)

Exercise fiscal prudence to
O
optimize use of resources No. of Notice of Unliquidated Cash
25
Advances
15 25
SME Development Scorecard
Undersecretary Merly M. Cruz
Objectives BL Targets
P # Strategic Objectives # Strategic Measures LD LG # Initiatives
Owners 2011 2012 2013 2014 2015 2016
Stakeholders
External
A Improved productivity and efficiency 1 Jobs generated 225,282 334,567 366,812 402,037 440,553 478,918
ROs, BMSMED,
2 Number of MSMEs/CBEs assisted 117,855 129,640 142,605 156,864 172,550 189,806 1 STAR Program
Implement strategic MSME development BDT, CITC
B
and promotion program and networks BMSMED,
3 No. of enterprises graduated to Level 4 (EPP) no baseline 0 0 0 0 0 2 User-friendly SME database
ROs
C Expand base of DTI assisted MSMEs 4 Growth rate of MSMEs assisted ROs 3 BDS Certification Program
Policies on credit adopted and laws SB Corp, Credit Bureau, Risk-based Lending,
D Advocate reforms on getting credit 5 4 FLAMES (Financial Lending and Assistance for MSMEs
Core process
enacted/amended BMSMED Magna Carta for MSMEs and BMBE

SB Corp,
Increase MSMEs competitiveness through 6 Loans released/loan applications, Php M 3,841 4,420 4,902 5,429 0 0 5 Product Innovation Program
E ROs
risk-based financing
7 No. of MSME projects funded SB Corp, ROs 83,029 87,857 95,747 102,662 0 0 6 Shared Services Facility
8 Amount of export sales generated (direct impact) ROs, BETP
F Adopt product-specific marketing strategies ROs,
9 Amount of domestic sales generated, Php M 55 67 74 81 89 98
BDT
Build working partnerships between
G 10 No. of products "prototypes" commercialized PDDCP 0 1 20 40 40 60
designers and manufacturers
Measuring MSME Strategic Readiness (Establish a pool of

Trade Promo Officers, Product Devt Officer, Financial
Build strategic job families and Strategic Job readiness (actual no. of U/RODG, RDs,
H 12 0% 20% 40% 50% 80% 100% 7 Analyst, Project Manager, Productivity Improvement Officer)
competencies people/required number) Bureau Directors
People and organization
To Include: MSME Core Competency Database (to be

completed by 2012)
“RODG Career Program”

•Career Pathing
Ensure compliance to CSC rules and % of Compliance Rate (Tardiness, Undertime and
I 13 RODG 8 •Tooling and Retooling (Skills & Values)
regulations Flag Ceremony)
•Rewards and Incentives
•Survey Tools
80% Extremely
HRDPS, RODG
J Ensure employee satisfaction 14 Employee Engagement Rating Satisfied 20% 9 Establish a pool of SME Dev't Experts
HR Coordinator
Dissatisfied
Establish a system to facilitate fund generation for SME

Increase funding by strengthening the
K 15 GAA-Budget for SME Devt U/RODG P500M P1.0B P3.0B P5.0B 10 Devt. (design, packaging, matching, negotiation, etc top up
position of DTI as SMED lead implementer
and vice versa)
Resources
16 Utilization rate (Absorptive capacity) U/RODG 97% 91% 91% 91% 91% 91% Repackage DTI as “lead actor” in SME Development. Not
Exercise fiscal prudence to optimize use of only taking a coordinative/ facilitative role
L 11
resources Note: collect data on funds generated for PAPs
17 % of COA findings addressed U/RODG 24% 59% 67% 74% 81% 96% implemented
12 17 11
DTI Enterprise Scorecard
Secretary Gregory L. Domingo
Objective Type BL Targets

P # Strategic Objectives # Strategic Measures # Initiatives
Owners Lead Lag 2011 2012 2013 2014 2015 2016
Attractive business and investment environment
Stakeholders
A Secretary 1 IFC ranking (ease of doing business) 148/183 136/183 99/183 61/183 58/183 50/183
for global competitiveness
External
B Improved productivity and efficiency Secretary 2 Jobs Generated 121,091 187,823 411,400 605,339 1,000,000 1,395,626
C Empowered consumers Secretary 3 Consumer Welfare Index (rights, price, safety) 50% 55% 60% 70% 80%
Comprehensive Industrial Development
4 Completed Industry Roadmaps (Yr1, Yr2) _ 10 17 24 31 38 1 MasterPlan and 10 Industry Roadmaps
Ensure comprehensive & sound policies
D U/Policy One Country, One Voice (trade policy/trade
/regulations consistent w/ nation’s best interests
5 Stakeholder Engagement Rating 95% 95% 100% 2 negotiation)include consultation protocol and
stress test manual
Massive Information & awareness Campaign

Provide sufficient, accurate information, and a) “Do and Tell” Program
E All Usecs 6 Public awareness rating 99% 99% 99% 99% 99% 99% 3
effective advocacy & communication b) DBFTA
c) Consumer awareness and advocacy program
U/Policy 7 Incentives/Jobs ratio 360,000 1job=10,000 ITH

4 GMITS
8 PHL exports US$60 B US$80.23 B US$98.49 B US$120.6 B
Investments and Export Brand Development
U/Promo 5
Undertake focused and sustainable development Program
9 Investments PHP757.30 B PHP795.20 B PHP876.80 B PHP966.60 B
F interventions under trade & industry, consumer 6 DBFTA ++
Shared Technology Services Program
Core Process
welfare, & MSME 7

U/RODG 10 Number of MSMEs assisted 117,855 129,640 142,605 156,864 172,550 189,806 National Industry Clustering/OTOP
8
% of consumer complaints that are resolved
U/CWBRG 11 93% 94% 94% 94% 95% 95% 9 “Consumer” Relations Program (CRM)
within the prescribed time
U/Promo 12 Investor retention rate _ 10 RED Program (investor servicing)
Build strategic promotion program and networks EPP-RIPPLES:

G
on trade, investments and MSME Step 1 – 56% Stepping up SME Program (i) EPP-RIPPLES
U/RODG 13 % of enterprises graduating to the next level Step 2 – 15% 11
(ii) STAR awards
Step 3 – 29%
Price Monitoring Index Consumer Protection Program: Soaring Prices,
14 _ Substandard Products, Strengthened Enforcement
(No. of cases filed/no. of firms monitored)
Ensure clear, consistent and fair enforcement of Safety Standards Monitoring Index
15 _
H rules and regulations U/CWBRG (No. of cases filed/no. of firms monitored) 12
Number of criminal cases charged in Court/No.
16 of cases endorsed to OLA against profiteers and *TBD
hoarders
I Reinforce DTI image as an “Agency of Choice” Secretary 17 Agency approval rating 54% 48% 65% 70% 75% 80% Performance Management System (PMS):
ISSP; DTI-PRAISE; PGS implementation;
Implement a more progressive and an efficient mentoring and coaching; Human Optimization
People and Organization
J human resource management and development U/MSG 18 Employees' engagement rating 72.30% 75% 78% 80% 83% 85%
13 Program (HOP); One DTI (Bldg
system
Intensify team culture that fosters meaningful
K UMSG 19 Net positive peer rating _
partnerships and performance
Knowledge Management System
a) DTI- ISSP
Implement a meaningful and substantive
L UMSG 20 Knowledge Management Index - 100% 14 b) Content Management
Knowledge Management System c) Virtual learning
d) Engagement process for retirees
Strengthen and leverage partnership with

Amount of additional funding support generated
M government agencies, private organizations and U/MSG 21 *TBD PHP1 B PHP1.25 B PHP1.5 B PHP1.75 B PHP2 B
from external sources
dev’t partners
Resources
Exercise fiscal prudence to optimize use of 22 Utilization rate (Absorptive capacity) 87% 90% 90% 90% 90% 90%
N U/MSG
resources 23 % of COA findings addressed 15% 50% 65% 80% 90% 100%
Maximize opportunities from available and new
O U/MSG 24 Increase in share in national budget 0.16% 0.16% 0.19% 0.20% 0.21% 0.22%
sources of funds
15 24 14
(EXPORT MARKETING COUNSELLOR)
A Provide assistance to Philippine 1 No. of Exporters Assisted
exporters
2 % of Clients Served
Provide timely assistance to
B internal and external clients other
than exporters 3 % of request assistance responded to within prescribed time
Provide sufficient, accurate No. of inputs submittted for press release

information to the public through
C quad media 4
5 No. of Industry Profiles prepared/ updated

6 No. of New exporters profiled
Develop and Update Knowledge 7 No. of company visits conducted
D Products
8 No. of Market Analysis Report prepared/ updated
9 No. of Researches undertaken / technical inputs prepared/ talk points
submitted
E Act as Resource Speaker 10 Client Satisfaction Rating of Resource Speaker (90%)
F Export Performance Monitoring 11 No. of monthly Philippine merchandise export performance reports
submitted for DTI EXCOM
Prepare key export sectors 12 No. of key export sectors development plans endorsed/approved for
G development plans for PEDP PEDP
Conduct consultative 13 No. of PEDP Consultation Workshops/Sessions

H workshops/regional sessions 14 No. of approved participation
Forecasts key export 15 No. of key export sector/market forecasts
sector/market and prepare
I monthly trends
Process applications for 16 % of exporters accredited within prescribed time (Number of

accreditation Accredited Exporters/ Total No. of Exporters)
J
17 % increase in the number of accredited exporter
17
List of Required Competencies:

Knowledge
Knowledge on market trends
Knowledge on event planning/management (fair, mission, matching)
Knowledge on basics of exporting
Knowledge on sectoral value chain
Skills
Core Skill Communication Skills (Technical Writing)
Technical Skill Computer Skills
Functional Skill Marketing and negotiation skills
Functional Skill Sectoral Value Chain
Attributes
Good networking skills with agencies
engaged in trade promotion (i.e.,BDT,
CITEM, FTSC)
Proactive
Adaptable/Flexible
With sense of urgency
Driving for results
Reliability (attendance and puntuality)
Values
Creativity
BD-EIV-11
Service Orientation
Teammanship
Resourcefulness
BUSINESS DEVELOPMENT INDIVIDUAL DASHBOARD (BUSINESS MATCHING
SERVICE OFFICER)
Prepare and disseminate trade No. of trade promo materials prepared (e.g. brochures, trade
A promotion materials 1 opportunities, company/product profiles)
Identify participants to trade

promo events, trade missions
(Inbound Business
B Matching/Outbound 2 No. of exhibitors/participants
BusinessMatching), foreign buyers
servicing, business matching
activities
3 No. of trade promotion initiatives organized/conducted
Implement inbound/outbound 4 No. of New buyers identified

C missions/business matching
activities 5 No. of Exporters benefitted/assisted
6 No. of Trade Opportunity Reports (TORs) serviced/monitored
D Monitor sales generated 7 Amount of Export Sales Generated
7
Err:522
Knowledge
Knowledge on market trends
Knowledge on event planning/management (fair, mission, matching)
Knowledge on basics of exporting
Knowledge on sectoral value chain
Skills
Core Skill Communication Skills (Technical Writing)
Technical Skill Computer Skills
Functional Skill Marketing and negotiation skills
Functional Skill Sectoral Value Chain
Attributes
Good networking skills with agencies engaged in
trade promotion (i.e.,BDT, CITEM, FTSC)
Proactive
Adaptable/Flexible
With sense of urgency
Driving for results
Reliability (attendance and puntuality)
Values
Creativity
BD-SME-12
Service Orientation
Teammanship
Resourcefulness
(EXPORT TRADE COMPLAINTS MEDIATION OFFICER)

1
% of notice of mediation issued (No. of notices of mediation prepared
A Prepare/issue notice of mediation or issued/ Total no. of export trade complaints received)
2
% of mediation conducted (No. of agreements prepared within the
B Facilitate successful mediation prescribed time/Total no. of export trade complaints mediated)
2
Knowledge
Knowledge on mediation procedures
Knowledge of export trade laws
Skills
Functional Skill Mediation Techniques
Attributes
Facilitative
Impartial
Patient
BD-EIV-13
Honest
Values
Integrity
(CARP Officer)
A Implement CARP Program 1 No. of ARCs assisted
B Conduct Trade Promotion 2 No. of trade promotion initiatives

Initiatives
3 No. of new products developed

5 No. of Trainings Conducted

D Broaden and deepen the 6 No. of MSMEs assisted
entrepreneurial base
E implementation of approved 9 No. of industry cluster teams organized
projects (Industry Cluster) 10 No. of industry clusters initiatives implemented
No. of loan applications endorsed to partner financial
F Facilitate MSMEs access to 11 institutions/government financial institutions/national government
financing agencies
12 No. of SSF established
G Implement SSF Projects 13 No. of SSF maintained

14

Knowledge
Skills
Technical Skill Negotiation Skills
Functional Skill Shipping and Logistics
Functional Skill Visual Merchandising
Functional Skill Basics of Exporting
Attributes
Organized
Proactive
Good networking skills with agencies
engaged in trade promotion (i.e.,BDT,
CITEM, FTSC)
BD-SME-14
Values
Creativity
Service Orientation (client-friendly)
BD-SME-14
Operational Function / BUSINESS DEVELOPMENT INDIVIDUAL DASHBOARD
Core Job Family (NEGOSYO CENTER BUSINESS COUNSELLOR)
Facilitate the processing of BNR and 1 % of BNR application facilitated within prescribed time
BNRO A
BMBE applications 2 % of BMBE applications facilitated within prescribed time
Conduct diagnostic evaluation of 3 No. of diagnostic evaluations conducted
B
existing MSMEs 4 % of recommendations adopted by clients
C Provide consultancy services to clients 5 No. of consultancy services provided (RISC)
MSME COUNSELLOR
No. of MSMEs profiles/directories/success stories
D Update the MSME Database 6 prepared/uploaded/updated
E Broaden and deepen the 9 No. of project proposals / training plans / capacity building programs
entrepreneurial base prepared and approved
No. of skills and managerial/entrepreneurship training programs
10 conducted
TRAINING COORDINATOR
F Ensure Satisfaction on Training 11 Client Satisfaction Rating of Trainer (90%)
G Maintain updated database and training 12 % of complete and accurate records/database
records
No. of investment collaterals prepared
H Prepare Investment Collaterals on 13 - investment briefs
Investment Priority Areas - project briefs
No. of activities undertaken

INVESTMENT PROMO - Investment Fora/Conferences
OFFICER 14 - Investment Briefing
I Conduct of investment promo initiatives - Business Matching
- Investment exhibits
- Investment missions
15 No. of investors assisted

J Monitor investment leads 16 No. of investment leads monitored
Identify participants to fairs,
K (international, local), trade missions 17 No. of exhibitors/participants
(inbound/ outbound), market matching,
TRADE PROMO OFFICER and trade center
18 Amount of Domestic sales generated (PhpM)
L Conduct trade promotion initiatives
19 Number of MSMEs registered in online selling platforms
20 No. of Product Clinics facilitated
M Facilitate Product Clinic
21 No. of packaging and labelling designs developed
PRODUCT DEVELOPMENT
OFFICER N Monitor execution of prototypes 22 % of prototypes executed and launched in the market
O Prepare Product Info Sheet 23 No. of product catalogue/profiles prepared
(catalogues/profiles)
P Evaluate and endorse business plan 24 No. of loan applications endorsed to partner-FIs/GFIs
FINANCING
COORDINATOR Q Conduct of financing fora/Financing 25 No. of MSME-participants in financing fora
Roadshow/Caravan
Q 25

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Business Development Division - Division Chief PROVINCIAL Office

Operational Drivers # KPI

Ensure timely and effective 10 No. of industry cluster plans prepared

Facilitate MSMEs access to

Undertake regular quad media

Ensure timely and effective 12 No. of industry cluster plans prepared

I Establish Negosyo Centers 19 No. of Negosyo Centers established

Undertake regular quad media

1 % of EBNRS applications processed within 15 minutes

Process BNR applications through

3 PBR/EBNRS Transaction Rate

Process requests for Amendments,

List of required competencies:

2 % of business plans approved in prescribed time

4 No. of financing fora/roadshows/caravans organized

List of required competencies:

No. of activities undertaken

3 No. of investors assisted

Monitor Execution of 7 No. of prototypes developed (original)

1 No. of new MSMEs developed

3 No. of diagnostic evaluation conducted

Provide consultancy services to

Update the Business Profile

Ensure a functional MSMED

List of required competencies:

Conduct of information 3 No. of information campaign conducted

List of required competencies:

B Prepare and disseminate trade

Identify participants to fairs,

7 No. of market matching facilitated

Good networking skills with agencies engaged in

Service Orientation (client-friendly)

1 No. of project proposals PO

Provide SSF Prepare documentary

Implement SSF as planned 7 Completion Rate RO/PO

No. of project evaluation

BUSINESS DEVELOPMENT INDIVIDUAL DASHBOARD (PROJECT COORDINATORS)

B. 1 No. of needs assessment RO/PO/HO

4 No. of capacity building RO/PO/HO

Ensure timely and effective 5 No. of implemented RO/PO/HO

No. of reports submitted

Always attend flag ceremony

Conduct monitoring & evaluation Training effectiveness ratio =

Maintain updated database and

List of required competencies:

Consumer Welfare Index

3 No. of MSMEs assisted RD, PD

No. of enterprises graduating to the

6 Amount of domestic sales Php M RD, PD

7 No. of exporters developed (level 5) RD, PD

Increase MSMEs access to

10 No. of firms monitored RD, PD

Ensure reasonable prices through 11 No. of administrative cases filed RD, PD

13 No. of firms monitored RD, PD

Intensify product safety standards 14 No. of administrative cases filed RD, PD

Strategic Job readiness (actual no. of

K Build Strategic Job Competencies 19 RD

Reinforce DTI image as an 20 Client Satisfaction Rating RD

Maximizing technology to make

Strengthen and leverage

partnership with government Amount of additional support

24 Utilization rate (Absorptive capacity) RD

Consumer Welfare Index