CASE STUDY Job Analysis Job Description Job Specification

JOB ANALSYSIS: This is the procedure for determining the duties and skill requirements of a job and the
type of person who should be employed for it.

JOB DESCRIPTION: A list of job’s duties, responsibilities reporting relationship, working conditions and
supervisory responsibilities.

JOB SPECIFICATION: A list of job’s human requirements that is the requisite education, skills, personality
etc.

What is studied in Job Analysis – is (1) work activities (2) human behavior, (3) machine, tools, equipment
used (4) performance standards (expected from the employee) (5) working conditions – organizational
and social context (6) human requirements i.e., job related knowledge, skills, education and training,
experience, aptitude, personality and physical standards.

Name of the organization – APOLLO HOSPITAL Apollo Hospital has been growing in size as it offers quality,
prompt-caring services to the patients. Dr. Chandrashekar the Administrator is a person with good medical
knowledge but lacks knowledge and skills involved in human resources management. The hospital has
large quantities of medicine, equipment, spare parts of important machines installed in the hospital. As
usual, the Hospital has employed a “storekeeper” with no previous experience of Hospital Stores. Mr.
Ramakant the storekeeper was working earlier in an engineering firm and had sufficient knowledge of
such stores. Ramakant reports to the purchase Executive whose job is to order requisite materials for
requirements of the entire Hospital, Dr. Chandrashekhar has been receiving various complaints from the
staff and doctors of non-availability of medicines, drugs, spares of equipment and other consumables
required in the Hospital having 500 beds. Since the hospital so far did not employ a qualified Personnel
Manager, the administrators are not aware of the job analysis procedures, nor do they have job
description and job specification of any of the jobs being performed.

Questions:

(1) Write down the job analysis, job description and job specification of a storekeeper’s job.
(2) What specific standards and specification would you include in the job description and job
specification.
(3) How would you go about in developing a standard job description and specification?
(4) Which are the staff members from whom you would collect useful information and requirements of
this job?
Job Description and Specification My dream job is to become the Human Resource Manager (HR
Manager) in a repute multinational organization. I want to work in HR department, so that I could
interact with the employees directly and can contribute to increase the effectiveness of organization
to manage its human resources more effectively and increase the organizational competitiveness in
the industry (Sims, 2007). Job description for this dream job is as below, which provides tasks, roles
and responsibilities, which I supposed to perform in this job: Table 1:
Job Description
Job Title &
Manager, Human Resource Department
Department
The person is responsible to maintain and enhance the human resources of the
Job Purpose/Job organization, to perform job analysis and evaluation, to enhance employee
Summary management relationship by planning and implementing different policies,
programs and processes for human resources.
 Continuous review of job requirements and description for updating to
maintain work structure
 Establish recruitment, test and interview programs for selection of skilled
employees
 Prepare for exit interview and take the feedback positively for better
management
 Conduct orientation and training programs
Job Duties
 Plan and implement pay structures
 Solve employee conflicts and grievances and provide counselling to them
 Maintain employee benefit programs with legal compliance as per federal
and state government requirements
 Maintain the record of performance and history of human resources’
 Develop HR policies and programs for better organizational structure
 Develop and implement employee performance appraisals
Working Conditions Normal working conditions (5 days in a week, eight hours per day)
Reporting Report to directors and the supervision officers of HR department
 With managers in other departments at equivalent level
Relationships
 Contact with local officials
(Fowler, 2000) The above table describes the job description of my dream job of HR manager in
MNC. For this dream job, there are some skills and qualifications required, which are given in the job
specification table below. The job specification is the written statement, which includes educational
qualification, experience level, and specific qualities etc that are essential to perform a job in a
significant manner (Sims, 2007). Below is the job specification for my dream job of HR manager:
Table 2: Job Specification
Job Title &
Manager, Human Resource Department
Department
 A good bachelor degree with at-least 60 percentile
Education and
 Master degree in HR management
Training
 A certification in labour law will be desirable additional qualification
Experience Need at-least 3 year experience at the same position
Age Preferably between year 30 to 45
 Good health
 Ability to work for long-hours
 Ability to deal with stressful situations
 Fluency in speaking and writing
Other skills required
 Good knowledge of computer applications
 Analytical decision making skill
 Time management skill
 Flexibility
(Kleynhans, 2006) The above is the job specification of my dream job and almost, I have all the ability
and skill to do this job in an effective manner. The job description and job specification is quite
significant to explain the job requirements, which help an individual to perform the job significantly.
Compensation and Benefit Package The compensation and benefit package is generally related to
the job duties and desired outcomes. A number of factors should be considered in designing a
compensation and benefit package, so that employee and organization both can be mutually agree
on this and the interest of both can be fulfilled (Armstrong, 2008). It is because an appropriate
compensation and benefit package helps to attract and retain the key employees within the
organization and also motivates the employees to provide their best efforts towards the
organizational goals and objectives. The compensation package for my dream job will be inclusion of
direct, indirect and non-financial compensation and benefits, so that all legal compliances can be
covered and mutual interest of my dream job and organization could be achieved: Table 3:
Compensation and Benefit Package
 Equitable wages and Salaries: $72000 Annual
 Dearness allowance as per rules
Direct Compensation  Annual bonus 20% of base Salary
 Commission 2% on total production yearly
 Performance bonus as per organizational policies
 Medical insurance plan, child care
 Employment insurance plan
 Retirement plan
 Educational services
 Employee services
Indirect Compensation
 Accommodation
 Car facility
 Sick and education leaves
 Paid vacations
 Interest free loans
 Advancement opportunity
 Opportunities for growth
Non-financial  Recognition opportunity
compensation  Workplace flexibility
 Alternative work scheduling
 Modified retirement