North Park Telecoms (7654-QA-0042 QE Rev7 Subcontractor Evaluation Questionare)

SUBCONTRACTOR EVALUATION 7654-QA-0042 QE
QUESTIONNAIRE Revision 7
REUTECH SOLUTIONS, a division of REUTECH (Pty) Ltd. : Reg. No. 1963/005035/07 : 628 James Crescent : P.O. Box 35 : Halfway House : Gauteng : 1685 : South Africa : Tel: +27 11 652 5555 : Fax: +27 11 805 1390 : www.reutechsolutions.com
QMS Evaluation Audit Audit Report Number: AR19-041

Audit Date: 13 September 2019
Reutech Solutions Auditor Name: Willem Herbst
Audited Company Name: North Park Telecoms
Audited Company Representative: Jacob Mohlamme
Company Physical Address: Unit 1A Mark Shuttleworth Street, Lynnwood, Pretoria
Telephone number: 012 844 0670 / 082 7805 850
Email: phopi@northparktelecoms.com
Product/Service Description ( What does the company Telecommunication installations, fibre and microwave
do):
Compliance Rating: #DIV/0!
No Legal Ref. Requirements Yes No N/A Remarks
Section A Verification Requirements/Statements:
When Reutech Solutions (RS) approves a subcontractor, RS shall strive
to keep mutually beneficial and long-standing relationships with its
sub-contractors. (Understood/Agreed)
Where subcontractors are ISO-9000 listed the audit report of the
certification body will in future probably be used instead of this audit
on a yearly basis. However RS reserves the right to audit on their
discretion. (Understood/ Agreed.)
(Please forward your audit to RS with the findings after each external
audit by the certification body)
ISO 9001 Certified? {Add Certificate Number to remarks (Please Attach
a copy)}
Do you understand and agree that RS will be carrying out final

inspections at the premises where you manufacture the equipment
and that you will be required to notify them approximately 5 days in
advance of inspection releases.
You will be required to avail the necessary personnel and equipment to

present the products to RS QA for the inspection. (More detail can be
found in RS document 7654-QA-0041 ST: RS Quality Assurance and
acceptance requirements for sub-contractors, if required.)
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RS can from time to time authorise self release by an organisation for a

specified period of time, when there standard of work (quality) is
deemed to be of a high enough standard. This authorisation will be
issued by email or certificate from RS QA Department.
(Understood/Agreed)
Are you a BEE enterprise? BEE Level? (Attach Certificate)

(Have you filled in the questionnaire on HDI (BEE) obtainable from
procurement)
Section B (This Section to be filled in with all new Subcontractors/
Section B Vendors)
1 Q.A.SYSTEM Overview Yes No N/A
1.1 Do you operate a formal Quality Assurance system?
Does it conform to an international standard such as S.A.B.S. ISO 9001
1.2 or any other? – (Please specify)
Do you have a person appointed and dedicated as Quality
1.3 Management Representative?
Is the Quality Management Representative formally schooled in QA
1.4 work?
1.5 Is Quality the above person’s main function?
Do you have a chart or organogram of the Quality Organisation? Please
1.6 supply.
Do you have an IT system for FRACAS and work control? (Please specify
1.7 type/name )
Do you have a control of documents system and is it an IT driven
1.8 system for configuration control? (Please specify type/name)
1.9 Do you have a documented back-up procedure?
1.10 Do you have off site storage for data above?
1.11 Do you do final inspection?
What sample rates do you use for final inspection?
1.12 Do you have Quality Records?
1.13 Do you have field failure records (Statistics to show)?

1.14 Are you a BEE enterprise? BEE Level? (Attach Certificate)
What part does top management play in your QA System?

(Top management should show commitment;
Determine Quality Policy;
Ensure Customer Focus;
Review QA System;
1.15 Set Objectives;
Delegate Authority;
Communicate Quality Requirement;
Supply & Review system;
Provide & Review Resources(Human; Infrastructure; Work
environment; etc.)
Section C Section C (This Section to be filled in with any new Subcontractor/

Vendor that is not currently ISO 9000:2000 listed)
1 Q.A.SYSTEM Overview N/A
1.1 Do you have a Company Quality Policy?
1.2 Do you have a Company Quality Manual?
1.3 How are employees made aware of the Quality System Requirements?
1.4 How are employees informed of any changes?
Do you have procedures for work processes affecting the quality of the
1.5 final product?
1.6 Are these Quality Procedures periodically reviewed?
2 JOB PLANNING
2.1 Do you do job planning, schedules, etc.
Do you issue detailed step by step work instructions for each job, e.g.
2.2 Work or History card?
Do these instructions include details of stage and final inspection with
2.3 pass/fail criteria?
2.4 How do you monitor this system?
2.5 Who ensures that the system is followed?
3 RECORDING
3.1 Do you complete work and inspection records for each job?

3.2 Do you retain these records at least 5 years?

3.3 Are these records available to Customers?
3.4 Are similar records available for any sub-contracted work?
4 CORRECTIVE ACTIONS
Do you ensure prompt corrective action on defects resulting from
4.1 Faults in Design or Specification?
How?
Do you ensure prompt corrective action on defects resulting from
4.2 Manufacturing process or assembly faults?
How?
4.3 How do you prevent recurrence of faults above?
4.4 Who is responsible for actions at 4.1 and 4.2?
5 INSPECTION, TEST AND MEASURING EQUIPMENT
What sorts of inspection, test and measuring equipment are available?
Please list.
5.1 (Auditor please ensure sufficiency of instruments to do the inspection
with)
5.2 Is equipment individually identified, e.g. engraved? (Traceable)
5.3 How often is this equipment checked and calibrated?
5.4 Is calibration done in a controlled environment?
Is calibration done against recognised standards such as SANAS? Who
5.5 does the re-calibration and?
5.6 Are detailed records kept of calibration dates?
5.7 Who is responsible for monitoring the calibration?
6 PURCHASING AND RECEIVING
Do your purchasing documents fully specify items to be purchased,
6.1 inclusive of inspection, test and packaging requirements?
Do you have a Goods Inwards Inspection station?
6.2
(If NO, how are incoming goods checked/verified?)
6.3 How is approved and rejected material identified?
7 PRODUCTION
Is pre-production materials identified for correct issuance?
7.1

7.1
How?
7.2 Do you detail production operations? How?
Does your system ensure that obsolete data is promptly withdrawn and
7.3 use of marked-up documents forbidden? How?
Does your system ensure that inspection rejections or non-conforming
7.4 materials are segregated and prevented from further inclusion in the
manufacturing process? How?
How are decisions taken regarding scrap or rework of inspection
7.5 rejections or non-conforming materials?
8 INSPECTIONS
Do you carry out stage and/or patrol inspections during
8.1 manufacturing?
Are completed items given a final inspection/test indicating overall
8.2 quality?
8.3 Do you use sampling plans for final inspection?
8.4 How is Customer requirements verified at final inspection?
Do you identify the inspection status of items (i.e. inspected, accepted,
8.5 rejected) and is this status readily visible?
9 HANDLING, STORAGE AND DELIVERY
9.1 Are secured storage areas available for:
9.1.1 Incoming Material?
9.1.2 IN-process Material?
9.1.3 Finished Material?
9.2 Are shipments packed to Customer's or other specifications?
9.3 Is packing and despatch subject to inspection?
10 DESIGN CONTROL
Does your system ensure that design requirements are clearly defined
10.1 and can be complied with prior to contract commencement? How?
Does your system ensure that design reviews are carried out in pre-
10.2 production phases?
Does your system ensure control of design data regarding issue, recall,
10.3 gaining of approval and implementation of any changes?

Does your system ensure that changes are in writing and are
10.4 adequately recorded?
Does your system ensure that obsolete data is promptly withdrawn and
10.5 use of marked-up documents forbidden?
11 RESOURCES
11.1 Do you review resources and when/how often?
Does your review look at Human Resources, Equipment and Buildings &
11.2 Transportation?
11.3 Do you have a documented training procedure?
11.4 Do you have documented training records?
Section D Section D (This Section to be filled in with any new Subcontractor/

Vendor)
12 MAJOR CUSTOMERS
Please give examples of major Companies or Government
Organisations you supply to and which could be used as a reference if
12.1 required?
Organisation_SAPI_Contact Person_Andrew
Hansen_Tel.No_0726411770_
12.2 Have you been QA evaluated by any other Organisation?
12.3 If YES at 12.2 please give details?
If YES at 12.2 what findings have been made against you and have
12.4 these been corrected?
13 ADDITIONAL INFORMATION
Please supply any additional information you feel would be to our
13.1 interest in selecting you as a subcontractor
Tools and Machinery Capability (Types of machine and work size, e.g.
13.2 Lathe, steel, 1m bed 100mm chuck, etc.)

Operations Capability /(e.g. harness manufacturing lines x2, assembly

13.3 line x1, etc.)
Staff Compliment & Capability & Years of Service & Experience (e.g.
13.4 Welder, Coded, 5yrs, etc.)
Section E : ATTRIBUTES (Auditors Evaluation & Recommendation,
Section E Yes No N/A
etc.)
14.1 Is the Subcontractor ISO9001 Listed?
Does the subcontractor come over a helpful, interested in our
14.2 business?
14.3 Is the subcontractor a well-established organisation?
Does the subcontractor have the facilities (factory /transport) to do the
14.4 work required by RS?
Does the subcontractor have the right Machinery / equipment to do
14.5 the work required by RS?
Does the subcontractor have the right Measuring Equipment to do the
14.6 work required by RS?
Does the subcontractor have the right people skills /technical expertise
14.7 that we require?
Is this a viable long-term solution partner for RS as per ISO9001
14.8 subcontractor relationships requirement?
Can the subcontractor provide for the scale and quantities required by
14.9 RS and deliver on time?
Is the subcontractor niche of business a very exclusive one, that is, few
14.10 to choose from, Critical to our business?
15 Audit Scoring
Audit Points Scored Section B: Calculate the sum of question results in 0 0 0 #DIV/0!
15.1 Question I.
(Suggested pass rate is 80%) AUDIT SCORE

Audit Points Scored Section C (Not Required if ISO 9000:2008 listed in

which case, give a 100% mark): Calculate the sum of question results in 0 0 0 #DIV/0!
15.2 Question II.
(Suggested pass rate is 80%) AUDIT SCORE____/120 or 115 (If no
design)
Audit Points Scored Section E: Calculate the sum of Attributes (14) and 0 0 0 #DIV/0!
15.3 all points scored.
(Suggested pass rate is 80%) AUDIT SCORE
Total % out of 390 (or 395 if Design is included) Total Audit 0 0 0 #DIV/0!
History: If this vendor have supplied goods to RS in the past, what

average pass rates (%) do they maintain at Goods-In? (Use last 6
months if enough samples are available) Calculate a score equal to the
15.4 number of accurate deliveries (e.g. 7/10) added to the number of times
on time or ahead of due dates (e.g. 5/10).
E.g. 7 + 5 =12 Divided by same formula total 10+10 =20 (That is
12/20=60%)
(Suggested pass rate is 80%) -GOODS – IN HISTORY SCORE
Overall TOTAL: Derive a total by adding the points scored in section 15

and convert that to %. Add this % to the % obtained in section 16 if
16 available and divide by two for an overall score % (Suggested pass rate
is 70%) Overall TOTAL
17 AUDITOR RECOMMENDATION:
The auditor recommends the final use or not use of the vendor based
on these results. Where marks are too low but vendor is to be used, or
in case the vendor is not recommended even though the score is
sufficient, the auditor must please motivate his/her decision.


H&S Evaluation Audit Audit Report Number: AR19-041

do):
Compliance Rating: 44%
OHSAS 18001 Certified? {Add Certificate Number to remarks (Please No
Attach a copy)}
ISO 14001 Certified? {Add Certificate Number to remarks (Please Attach No
a copy)}
Section B Requirements
1 PRINCIPAL AND CONTRACTORS
Sec 37 Is the agreement signed N/A To be completed
CR 3(1) Notification of construction work N/A To be completed
CR4(1)(g) Letter of good standing Yes
Registration number Yes 990001006995
2 APPOINTMENTS
Sec 16(2) Dedicated employer No To be send if available. Will sort internally.
GMR 2(1) Competent person for machinery No Needs Attention
CR 6(1) construction Supervisor Yes
CR 6(2) construction Assistant supervisor Yes
CR 6(6) Construction Safety Officer Yes
Full Time Yes
Part Time
If part time: frequency of visits

CR 7(1) Person for risk assessment monitoring and review plans Yes
Cr 7(4) Person to do training No Needs Attention
CR 8(1)(a) Person to do fall protection plan No Needs Attention
Sec 17(1) SHE reps (more than 20 employees) Yes
Sec 19(3) chairman of the SHE committee Yes
Sec 24 Incident investigator Yes
CR 10(a) Competent person for formwork and support work N/A
CR 11(1) competent person for excavations Yes
CR 12(1) Competent person for demolition N/A
CR 14(2) Competent person for scaffolding N/A
CR 15(1) Competent person for suspended platforms N/A
CR 17(6)(a) Competent person for operating a materials hoist N/A
CR 18(1) Competent person to operate a batch plant N/A
CR 19(2)(b) Competent person to inspect explosive power tools N/A
CR 19(2)(g) Competent person to issue cartridges and nails N/A
CR 20(g) Operators of driven machinery competent and certified No Needs Attention
CR 21(1)(j) Construction vehicle/mobile pant inspector Yes
CR 22(d) Temporary electrical installations inspector Yes
CR 26(a) competent person for stacking and storage No
CR 27(h) Competent person to inspect fire equipment Yes
3 RECORDS TO BE KEPT
CR 5(1) Health and safety Plan Yes
CR 8(2)(C ) Training persons working on elevated platforms No Needs Attention
CR 9(1)(f) Inspections of contraction works No Needs Attention
CR 10(f) Inspection of formwork / support work N/A
CR 11(3)(H) Inspections of excavations, bracing/shoring N/A
CR 12(2) Method statement for demolition of structures N/A
CR 12(11) Method statement for use of explosives N/A
CR 15(2)(b) Certificate of the design for suspended platforms N/A
CR 15(2)(c) Operational compliance plan No Needs Attention
CR 15(10) Competencies of erectors, operators and a daily inspections N/A
CR 15(12)(a) Medical certificates of fitness Yes
CR 15(12)(c) Training records Yes
CR 17(8)(c ) Inspections of material hoist N/A
CR 18(9) maintenance and repair records of batch plant N/A

CR 19(2)(9) Register of cartridges, nails and studs (explosive power tools) N/A
CR 21(1)(j) Construction vehicles and mobile plant inspections No Needs Attention
CR 22(d) Temporary electrical installation inspection register N/A
OTHER RECORDS
Induction training Yes
Workers register and all man hours worked (monthly)
Chemical substances and data sheets Yes
Toolbox talks (weekly)
Issuing of PPE
First aid box treatment register
Register for reportable injuries (Annexure 1)
Accident and incident reports
Certificates of competencies for employees Yes
Customers Environmental Requirements if requested
4 7(1) RISK ASSESSMENTS
7 (1)(a) Risk identification Yes
7 (1)(b) Risk Analysis Yes
7 (1)(c ) Risk Controls / Safe work Procedures No Sorted
Rating and matrix No Sorted
7 (1)(d) Monitoring plan No Needs Attention
7 (1)(e) Review plan No Needs Attention
5 7(7) INDUCTION TRAINING
Training syllabus No Needs Attention
7 (9)(a) Proof of persons attending induction course Yes
7 (9)(b) Proof of induction on person N/a Not tested
6 PREMISES AND HOUSEKEEPING
Planned maintenance carried out on buildings N/A Situated in an Bussiness Unit
Survey done on lighting N/A
Planned inspections done on sanitation N/A
Pollution control N/A
Disposal of hazardous waste N/A
Yard: Tidy N/A
Refuse removal system in place N/A
7 SAFEGUARDING
Machine guarding in place N/A Audit perform at their offices not on site

Lock-out system in place N/A
Ladders and scaffolding maintained N/A
Lifting machines and tackle maintained N/A
All pressure vessels / gas cylinders on register N/A
Cylinders stored correctly N/A
Records of all hazardous substances available Yes For Diesel only
Person designated to control HCS ( Health Construction Safety) No Needs Attention
MSDS's available Yes For Diesel only.Beefed up ok
Portable electrical equipment maintained and on a register No Sorted
Hand tool inspected (Monthly) No Sorted
PPE checked monthly No Sorted
Respiratory equipment checked (monthly) N/A
Control over PPE No Sorted
All notices / signs displayed No Sorted
8 INJURY STATISTICS
Register of all incidents No Sorted
Internal investigation done by designated person No Sorted
Causes identified No Sorted
Stats available and submitted to (customer) No Sorted
Incident recall done No Sorted
9 ORGANISATION
Person made responsible for safety (competent) No Needs Attention
Meetings held once per month No Needs Attention
Minutes kept No Needs Attention
Sufficient first aiders appointed Yes
Plan inspections carried out by SHE reps No Needs Attention
Checklist used No Needs Attention
Monthly inspections done by safety officer No Needs Attention
Written safe work procedures in place Yes
Planned job observations carried out No Needs Attention
Environmental management system in place No Needs Attention
10 Audit Scoring
Total average compliance 27 34 35 44%
Auditors Comments

We could definitely make use of their services. Their bussiness is in a
business complex where they were helped ("incubated") to become a
successful business

EMS Evaluation Audit Audit Report Number: AR19-041

do):
Compliance Rating: 3%
ISO 14001 Certified? {Add Certificate Number to remarks (Please Attach No
a copy)}
The Contractor understands the importance of compliance with
relevant environmental legislation and regulations, and the Yes
consequences of non- compliance.
The Contractor undertsnads that all contractors working at the facility

are required to comply with and ensure their employees comply with Yes
the facility's Environmental management System and policy.
The Contractor acknowledges receiving or having been made aware of

the facility's environmental policy, as well as applicable system Yes
procedures and work practices.
The Contractor understands that they will not discharge anything to

drains and/or sewers without the prior approval from the facility's Yes
environmental manager.
The Contractor understands that they will immediately notify the

environmental manager of any abnormal conditions found during work Yes
at the facility.

The Contractor shall properly label, store and dispose of all their waste
materials used in site in accordance with facility procedure and all legal Yes
requirements.
The Contractor was informed of actions to be taken during an actual Yes
emergency situation.
The Contractor understands that the facility may interrupt contractor Yes
activities that violate policies and/or all legal requirements.
Section B Requirements
1 PRINCIPAL AND CONTRACTORS
Sec 37 Is the agreement signed No To be completed and signed
2 APPOINTMENTS
Person for aspect/impact assessment monitoring and review plans Yes
Environmental reps N/A
Incident investigator N/A
3 RECORDS TO BE KEPT
Waste Management Plan No Needs Attention
Training records No Needs Attention
Waste Disposal records No Needs Attention
Material Safety Data Sheets No Needs Attention
Wastestream Register No Needs Attention
OTHER RECORDS
Induction training No Needs Attention
Issuing of PPE No Needs Attention
First aid box treatment register No Needs Attention
Register for reportable incidents No Needs Attention
Incident reports No Needs Attention
Customers Environmental Requirements if requested No Needs Attention
4 ASPECT/IMPACT ASSESSMENTS
Aspect identification No Needs Attention
Impact Analysis No Needs Attention
Impact Controls No Needs Attention
Rating and matrix No Needs Attention
Monitoring plan No Needs Attention
Review plan No Needs Attention
5 INDUCTION TRAINING

Training syllabus No Needs Attention
Proof of persons attending induction course No Needs Attention
Proof of induction on person No Needs Attention
6 PREMISES AND HOUSEKEEPING
Pollution control No Needs Attention
Disposal of hazardous waste No Needs Attention
Yard: Tidy No Needs Attention
Refuse removal system in place No Needs Attention
7 ENVIRONMENTAL INCIDENT STATISTICS
Register of all incidents No Needs Attention
Internal investigation done by designated person No Needs Attention
Causes identified No Needs Attention
Stats available and submitted to (customer) No Needs Attention
8 ORGANISATION
Person made responsible for environment (competent) No Needs Attention
Meetings held once per month No Needs Attention
Minutes kept No Needs Attention
Plan inspections carried out by Environmental reps No Needs Attention
Environmental management system in place No Needs Attention
9 Audit Scoring
Total average compliance 1 34 2 3%
Auditors Comments
Company not Environmental Certified. But we can defently gain by
assisting them to get their certification.

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SUBCONTRACTOR EVALUATION 7654-QA-0042 QE

QMS Evaluation Audit Audit Report Number: AR19-041

Do you understand and agree that RS will be carrying out final

You will be required to avail the necessary personnel and equipment to

01/22/2020 Restricted Page 1 of 17

RS can from time to time authorise self release by an organisation for a

Are you a BEE enterprise? BEE Level? (Attach Certificate)

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1.14 Are you a BEE enterprise? BEE Level? (Attach Certificate)

What part does top management play in your QA System?

Section C Section C (This Section to be filled in with any new Subcontractor/

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3.2 Do you retain these records at least 5 years?

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Section D Section D (This Section to be filled in with any new Subcontractor/

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Operations Capability /(e.g. harness manufacturing lines x2, assembly

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Audit Points Scored Section C (Not Required if ISO 9000:2008 listed in

History: If this vendor have supplied goods to RS in the past, what

Overall TOTAL: Derive a total by adding the points scored in section 15

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H&S Evaluation Audit Audit Report Number: AR19-041

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EMS Evaluation Audit Audit Report Number: AR19-041

The Contractor undertsnads that all contractors working at the facility

The Contractor acknowledges receiving or having been made aware of

The Contractor understands that they will not discharge anything to

The Contractor understands that they will immediately notify the

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