EFT / TFT Practitioner

Certification
Workbook
Section Three
 EFT / TFT Practitioner Certification
Workbook - Section Three

Helping Practitioner Basics

I know there will be those of you taking this

course who are already within the Helping
Industry as Practitioners of other disciplines
or Coaches or Therapists. There will also be
those of you who are just starting out in the
Helping Industry so I wanted to make sure
you get to grips with the basics of helping.

So in this section, we are looking at some

basics such as:

- Rapport & Trust

- The Art of Listening
- The Art of Questioning

So let's get started!

 EFT / TFT Practitioner Certification
Workbook - Section Three
Building Rapport and Trust with your clients
is crucial to your success. People who don't
trust with you and whom you do not have a
rapport built will not react well to the
treatment you are offering them and will,
most likely, not return.

So let's look at some of the keys to building

rapport and trust:

Matching & Mirroring Body Language.

There's an old saying that goes "people like

people like themselves" so if you can get
someone to believe you are like them they
will connect with you.
The first step in this is watching their body
language and copying it.
 EFT / TFT Practitioner Certification
Workbook - Section Three
From the video's in the course, which parts
of the body can you match and mirror?

1.................................................................
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5................................................................

You can probably list more than five can't

you! One of the most powerful ways of
matching body language is through
matching someone's breathing pattern. This
connects you to them at an unconscious
level and builds rapport quickly. You have to
be careful to not stare at their chest or
shoulders when doing this so it's definitely
worth practising this skill.
 EFT / TFT Practitioner Certification
Workbook - Section Three
Matching Language Patterns

Another great way to build rapport is

through understanding your clients'
language patterns and 'speaking' the same
language.

We speak using 3 of our senses;

- Visual, what we see and look at.

- Auditory, what we hear and listen to
- Kinesthetic, what we touch and how we
feel.

If two people are having a conversation and

one is speaking using a visual style but the
other is communicating using a kinesthetic
style they will not connect at a deep level.
 EFT / TFT Practitioner Certification
Workbook - Section Three
From the video's in the course add some
words and phrases below that a person using
each language pattern might use.

Visual -
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Visual -
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Kinesthetic -
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 EFT / TFT Practitioner Certification
Workbook - Section Three
One of the key ways on which to build trust
with someone is to listen to them to truly
understand them as an individual.

Most people will have very rarely, if ever,

have been listened to at a deep level where
the person listening has no judgement of
them and is purely there for them.

Ensure you take the time to put all you

'stuff' - your emotions and preconceptions -
aside so that you are totally focused on your
client.

Below is a diagram describing the

differences between Hearing and Listening.
EFT / TFT Practitioner Certification
Workbook - Section Three
 EFT / TFT Practitioner Certification
Workbook - Section Three
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 EFT / TFT Practitioner Certification
Workbook - Section Three
The Art of Questioning

While most clients will come happily ready

to tell you what their main issue is, there's
is a good chance that what they come to you
with is not their real issue.

It is one of the key skills of any Helping

Practitioner to find the truth behind the
presenting issue.

We do this through asking focused

questions to the client to gain more
information, understand them and allow
them to understand themselves.

Firstly, we must ask 'open' questions, these

are questions that require more than just
 EFT / TFT Practitioner Certification
Workbook - Section Three
The Art of Questioning

a one-word answer. Questions that require a

simple one-word answer are called closed
questions. Closed questions are not valuable
to us as they provide little to no
information.

From the video course write down some

open questions that you could use more in
your own life.

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 EFT / TFT Practitioner Certification
Workbook - Section Three
Notes
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 EFT / TFT Practitioner Certification
Workbook - Section Three
The Art of Questioning

When we combine Listening and

Questioning we can really get to understand
the person in front of us and allow them to
understand themselves.

As a Helping Practitioner, it is useful to

listen out for opportunities to gain more
information from the client and then ask
appropriate questions.

In NLP there is a language model called

"The Meta Model" which, at a very basic
level, searches for opportunities to gain
more information. If you are interested in
learning more about the Meta Model I can
highly recommend the following book:
 EFT / TFT Practitioner Certification
Workbook - Section Three
The Art of Questioning

"The Meta Model Demystified" by Matt

Caulfield.

After watching the video to this section

start to identify areas of your own
communication that could offer up more
information if you were in front of a Helping
Practitioner. When talking to friends start
to listen out for the patterns in their
language and when you could get more
information about what they are discussing.

Start asking them questions such as

"Tell me more about that" or "Give me some

more thoughts on that so that I can
understand.
 EFT / TFT Practitioner Certification
Workbook - Section Three
Notes
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 EFT / TFT Practitioner Certification
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 EFT / TFT Practitioner Certification
Workbook - Section Three
And so another section comes to a close!

In this section, we've covered some of the

basics of being a Helping Practitioner and
this is something that you need to practice,
practice and practice some more so that you
can be the most effective Helping
Practitioner you can be.

In the next section we are going to move on

to emotions, how they are created and how
you and your clients can rate them so that
you can measure the effectiveness of your
work with them.