Exchange Server 2010 Management Pack Guide

Exchange 2010 Management Pack Guide for
Operations Manager 2007

Microsoft Corporation
Published: 11/9/2009
Send suggestions and comments about this document to exguide@microsoft.com. Please
include the management pack guide name with your feedback.
Abstract
The Microsoft Exchange Server 2010 Management Pack includes a complete health model,
extensive protocol synthetic transaction coverage, and a full complement of diagnostics-based
alerts and service-oriented reporting, including mail flow statistics.
Alerts are classified by impact and recovery action, and are now processed by a new component
called the Correlation Engine. The Correlation Engine suppresses duplicate alerting whenever
possible to increase the alert-to-ticket ratio of front line monitoring technicians.
Most of the diagnostic information used in the Exchange 2010 Management Pack, including
events and performance counters, is specifically engineered for monitoring. Very little tuning is
required to monitor your Exchange organization. The Exchange 2010 Management Pack will
scale with your environment.
The Exchange 2010 Management Pack is engineered for organizations that include servers
running Exchange 2010. It is not based on the Exchange 2007 Management Pack. Therefore,
you will notice some differences in the way you deploy and configure the Exchange 2010
Management Pack if you have previously used the Exchange 2007 Management Pack.
This guide was written based on the 14.0.650 version of the Exchange Server 2010 Management
Pack.
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Copyright
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© 2009 Microsoft Corporation. All rights reserved.
Microsoft, and MS-DOS, Windows, Windows Server, and Active Directory are trademarks of the
Microsoft group of companies.
All other trademarks are property of their respective owners.
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Contents
Exchange 2010 Management Pack Guide......................................................................................4
Introduction to the Exchange 2010 Management Pack...............................................................4
Getting Started with the Exchange 2010 Management Pack.......................................................5
Before You Import the Exchange 2010 Management Pack......................................................5
How to Import the Exchange 2010 Management Pack............................................................7
Creating a New Management Pack for Customizations...........................................................8
Optional Configurations...............................................................................................................9
Security Considerations.............................................................................................................10
Understanding Management Pack Operations..........................................................................10
Understanding Classes..........................................................................................................10
Understanding Alert Correlation..............................................................................................11
Appendix: Reports.....................................................................................................................14
Appendix: Synthetic Transactions..............................................................................................16
Appendix: Scripts.......................................................................................................................18
Appendix: Objects the Management Pack Discovers................................................................19
Appendix: Class Hierarchy........................................................................................................46
Client Access Class Hierarchy................................................................................................47
Hub Transport Class Hierarchy..............................................................................................48
Edge Transport Class Hierarchy.............................................................................................49
Unified Messaging Class Hierarchy........................................................................................50
Mailbox Class Hierarchy.........................................................................................................51
Mailbox - High Availability and Mailbox Services Class Hierarchy..........................................52
Common Classes Class Hierarchy.........................................................................................53
Roles Class Hierarchy............................................................................................................54
Groups Class Hierarchy.........................................................................................................55
Appendix: Alert Correlation Relationships..................................................................................55
Client Access - On Server Alert Correlation Relationships.....................................................57
Client Access - Server to Site Alert Correlation Relationships................................................58
Edge Transport Alert Correlation Relationships......................................................................59
Hub Transport Alert Correlation Relationships........................................................................60
Mailbox - High Availability Alert Correlation Relationships......................................................61
Mailbox - Information Store Alert Correlation Relationships...................................................62
Performance, Disks, and Public Folders Alert Correlation Relationships...............................63
Unified Messaging Alert Correlation Relationships.................................................................64
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Exchange 2010 Management Pack Guide
The Microsoft Exchange Server 2010 Management Pack includes a complete health model,
extensive protocol synthetic transaction coverage, and a full complement of diagnostics-based
alerts and service-oriented reporting, including mail flow statistics.
Alerts are classified by impact and recovery action, and are now processed by a new component
called the Correlation Engine. The Correlation Engine suppresses duplicate alerting whenever
possible to increase the alert-to-ticket ratio of front line monitoring technicians.
Most of the diagnostic information used in the Exchange 2010 Management Pack,
including events and performance counters, is specifically engineered for monitoring. Very little
tuning is required to monitor your Exchange organization. The Exchange 2010 Management Pack
will scale with your environment.
The Exchange 2010 Management Pack is engineered for organizations that include servers
running Exchange 2010. It is not based on the Exchange 2007 Management Pack. Therefore,
you will notice some differences in the way you deploy and configure the Exchange 2010
Management Pack if you have previously used the Exchange 2007 Management Pack.
This guide was written based on the 14.0.650 version of the Exchange Server 2010 Management
Pack.
Send suggestions and comments about this document to mailto:exguide@microsoft.com. Please
include the management pack guide name with your feedback.
Introduction to the Exchange 2010 Management

Pack
You can find the Microsoft Exchange Server 2010 in the System Center Operations Manager
2007 Catalog (http://go.microsoft.com/fwlink/?LinkId=82105).
What's New
The following features are new in this release of the Exchange Server 2010:
• Alert correlation
• Alert classification
• Mail flow statistics reporting
• Full protocol synthetic transaction coverage
• Service-oriented reporting
• Exchange aware availability modeling
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Supported Configurations
The following table details the supported configurations for the Exchange Server 2010 and
Correlation Engine component.
Configuration Support
R2 Servers running Exchange 2010 (agents) are

64-bit only based on the minimum requirements
for Exchange Server 2010.
The Correlation Engine component supports 32-
bit or 64-bit architectures.
Agentless monitoring Not supported.
Virtual environment Not supported.
System Center Operations Manager System Center Operations Manager 2007 or

System Center Operations Manager 2007 R2.
Getting Started with the Exchange 2010

Management Pack
There are actions that you must take before you import the Microsoft Exchange Server 2010
Management Pack and steps that you must take to properly import the Exchange Server 2010
Management Pack. There is also information that you must consider when making management
pack customizations.
Review the following topics to properly deploy the Exchange Server 2010 Management Pack in
your environment.
• Before You Import the Exchange 2010 Management Pack
• How to Import the Exchange 2010 Management Pack
• Creating a New Management Pack for Customizations
Before You Import the Exchange 2010 Management Pack

Before you import the Microsoft Exchange Server 2010 Management Pack, take the following
actions:
• Consider the supported configurations for the Exchange Server 2010 Management Pack.
For more information about the supported configurations, see Introduction to the Exchange
2010 Management Pack earlier in this guide.
• Ensure that all Exchange 2010 computers that are managed by the Operations Manager
use LocalSystem as the Agent Action Account.
• If you are monitoring Exchange Server 2010 Database Availability Groups (DAGs),
ensure that all DAG members are monitored by Operations Manager 2007.
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• Ensure that all agents on Exchange 2010 computers have Agent Proxy enabled.
• Install the update specified in Microsoft Knowledge Base article 971541 if you are running
Operations Manager 2007 SP1. Install the update specified in Microsoft Knowledge Base
article 974144 if you are running Operations Manager 2007 R2. Both of these articles and
respective updates are pending release to the Microsoft Help and Support
(http://go.microsoft.com/fwlink/?LinkId=5967) Web site. These updates resolve several critical
issues that are more likely to occur when running the Exchange 2010 Management Pack.
Note:
It is critical for Exchange Server 2010 Management Pack functionality that you install
the referenced Operations Manager updates as soon as they are released. These
updates resolve serious issues affecting state rollup using dependency monitors. These
updates allow the Exchange Server 2010 Management Pack to accurately
monitor whether Exchange databases are mounted. Failing to install the respective
update on your Root Management Server and all agent computers will also result in
inaccurate availability reporting.
• The Exchange Server 2010 Management Pack includes a Windows service component
called the Correlation Engine. This service determines the best alert to raise by examining the
Exchange 2010 health model through the Operations Manager Software Development Kit
(SDK) service. Consider the following:
• Determine which server will host the Correlation Engine. While not strictly required, it
is highly recommended that the Correlation Engine service is installed on the Operations
Manager Root Management Server (RMS).
• Download the Correlation Engine service package that matches the operating system
for selected server. The package is available in 32-bit or 64-bit versions.
• Launch the Microsoft Installer (MSI) package on the selected server and complete
the installation.
When the installation is complete, the Correlation Engine is installed on the server, and
the management packs are copied to the System Center Management Packs folder. By
default, the installation directory is:
C:\Program Files\System Center Management Pack
For more information about the Correlation Engine, see Understanding Alert Correlation later in
this guide.
Files to Download
The Exchange Server 2010 Management Pack installation package includes the following files:
• Microsoft.Exchange.2010.mp
• Microsoft.Exchange.2010.Reports.mp
The installation package also contains the files required by the Correlation Engine service and the
Exchange Server 2010 Management Pack license agreement.
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Recommended Additional Management Packs
To provide complete coverage for Microsoft Exchange Server 2010 and all of its dependent
services, we recommend that you also install the following management packs:
• Active Directory
• Internet Information Services
• Domain Naming Service (DNS)
• Windows Server 2008 or Windows Server 2008 R2
Note:
Unless required for other infrastructure, the Windows Clustering Management Pack is not
recommended. You will find instructions later in this guide for how to disable the Windows
Clustering Management Pack on computers running Exchange 2010 servers if the
Windows Clustering Management Pack is included in your management group.
Other Requirements
The Exchange Correlation service requires the following:
• It must be installed on a computer running Windows Server 2003, or either the 32-bit or
64-bit version of Windows Server 2008 or Windows Server 2008 R2.
• It must have network connectivity to the Operations Manager Root Management Server
(RMS).
• The Operations Manager Administration Tools must be installed on the computer running
the Exchange Correlation service.
How to Import the Exchange 2010 Management Pack

For instructions about importing a management pack, see How to Import a Management Pack in
Operations Manager 2007 (http://go.microsoft.com/fwlink/?LinkId=142351).
1. Log on to the computer with an account that is a member of the Operations Manager
Administrators role for the Operations Manager 2007 management group.
2. In the Operations console, click Administration.
Note:
When you run the Operations console on a computer that is not a management
server, the Connect to Server dialog box displays. In the Server name text box,
type the name of the management server to which you want to connect.
3. Right-click the Management Packs node, and then click Import Management Packs.
4. The Import Management Packs wizard opens. Click Add, and then click Add from disk.
5. If prompted to connect to the online catalog, click No.
6. The Select Management Packs to import dialog box appears. Go to the directory
where your management pack file is located. By default, the location is C:\Program
Files\System Center Management Packs.
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7. Select both management pack files to import from that directory, and then click Open.
8. On the Select Management Packs page, the management packs that you selected for
import are listed. An icon next to each management pack in the list indicates the status of the
selection, as follows:
a. A green check mark indicates that the management pack can be imported. A blue
exclamation point indicates that an older version of the management pack is installed.
When all of the management packs in the list display one of these icons, click Import.
b. A red error icon indicates that the management pack is dependent on one or more
management packs that are not in the Import list and are not available in the catalog. To
view the missing management packs, click Error in the Status column. To remove the
management pack with the error from the Import list, right-click the management pack,
and then click Remove.
Note:
When you click Import, any management packs in the Import list that display the
Error icon are not imported.
9. You will receive a prompt indicating that the management pack presents a security risk.
This is due to the management pack's use of agent proxying. Click Yes to allow the import.
10. The Import Management Packs page appears and shows the progress for each
management pack. Each management pack is downloaded to a temporary directory,
imported to Operations Manager, and then deleted from the temporary directory. If there is a
problem at any stage of the import process, select the management pack in the list to view
the status details. Click Close.
Discovery
Each discovery in the management pack is discovered by default. No additional configuration
should be necessary in most customer environments. See Appendix: Objects the Management
Pack Discovers later in this guide for a table of discoveries and the classes that they discover.
Creating a New Management Pack for Customizations

Most vendor management packs are sealed so that you cannot change any of the original
settings in the management pack file. However, you can create customizations, such as overrides
or new monitoring objects, and save them to a different management pack. By default, System
Center Operations Manager 2007 saves all customizations to the Default Management Pack. As
a best practice, you should instead create a new management pack for each sealed management
pack you want to customize.
Creating a new management pack for storing overrides has the following advantages:
• It simplifies the process of exporting customizations that were created in your test and
pre-production environments to your production environment. For example, instead of
exporting the Default Management Pack that contains customizations from multiple
management packs, you can export just the management pack that contains customizations
of a single management pack.
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• You can delete the original management pack without first needing to delete the Default
Management Pack. A management pack that contains customizations is dependent on the
original management pack. This dependency requires you to delete the management pack
with customizations before you can delete the original management pack. If all of your
customizations are saved to the Default Management Pack, you must delete the Default
Management Pack before you can delete an original management pack.
• It is easier to track and update customizations to individual management packs.
For more information about sealed and unsealed management packs, see Management Pack
Formats (http://go.microsoft.com/fwlink/?LinkId=108355). For more information about
management pack customizations and the Default Management Pack, see About Management
Packs in Operations Manager 2007 (http://go.microsoft.com/fwlink/?LinkId=108356).
Optional Configurations
The Microsoft Exchange Server 2010 Management Pack has been deployed at Microsoft for
more than two years in a wide range of environments. This experience has led to significant
improvements to the Exchange 2010 Management Pack. It has also helped to improve the overall
monitoring capability of Exchange Server 2010. The experience of monitoring Exchange over the
past two years has helped the management pack to work effectively in most Exchange
configurations using the default configuration. While some fine tuning may be required for certain
environments, the Exchange 2010 Management Pack discovery process generally loads the
correct monitors on the various servers in an Exchange organization. For example, performance
threshold rules are based on scalable calculations and not fixed digit thresholds. In the
Exchange 2010 Management Pack, you’ll find a number of rate and percentile counters that are
explicitly designed to allow the Exchange 2010 Management Pack to scale from small
deployments to large datacenter environments.
Enabling Event Collection for Synthetic Transaction Rules

The Exchange 2010 Management Pack uses synthetic transactions, such as the running of the
Test-MapiConnectivity, Test-OwaConnectivity, and other commands, to scan your Exchange
organization for basic connection responses and to test simple operations such as logging in to a
mailbox. Whether these tests succeed or fail, their output is useful for investigating the state of
the Exchange environment. However, since there is a significant amount of output for each task,
the event output is not stored by default. The views for these tests in the Operations Console
are populated if you enable the event collection rules for each respective test.
Caution:
Enabling these event collection rules will dramatically increase the size of your
warehouse database. Each task creates from 4 through 12 event messages every time it
runs. Each test runs every five minutes by default. When you enable these collection
rules, make sure that you have sufficient disk space to accommodate this additional data.
To enable the event collection rules for synthetic transaction output:
1. In the Operations Console, click Authoring.
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2. In the Authoring pane, expand Management Pack Objects, and then click Rules.
3. In the Rules pane, click Change Scope.
4. In the Scope Management Pack Target(s) by object dialog box, in the Look for box,
type "Exchange Server 2010."
5. Click View all targets.
6. Click Select All if it’s not disabled (it is only disabled when all rows are already selected).
7. Click OK to close the dialog box.
8. After the rules have loaded, type "Script event collection" in the Look for box near the
top of the console.
9. For each test task that you would like to enable, perform the following steps:
a. Right click on the rule and select Overrides > Override the Rule > For all objects
of class: [class name].
b. Click the Override checkbox.
c. Set the override value to True.
d. Click OK.
It will take some time for the overrides to be picked up by the agents and for events to
appear in the built-in views.
Security Considerations
Due to the security model under which Microsoft Exchange Server 2010 has been tested, running
the agent as anything other than LocalSystem has not been tested.
Caution:
If you run the agent as anything other than LocalSystem, then the synthetic transactions
fail to run. You may also experience other issues.
Understanding Management Pack Operations

It is important to understand the classes and alert correlation used by the
Microsoft Exchange Server 2010 Management Pack.
Review the following topics to learn more about the classes and alert correlation for the
Exchange Server 2010 Management Pack:
• Understanding Classes
• Understanding Alert Correlation
Understanding Classes
The Microsoft Exchange Server 2010 includes an extensive class model. Diagrams showing the
class model are provided in the Appendix: Class Hierarchy later in this guide. Consider the
following information about Client Access server classes and site-wide aggregated classes.
Client Access Protocol and Client Access Service Classes
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The Client Access server role is strongly associated with Active Directory site boundaries. The
class model for client access reflects this association. For most protocol classes hosted on the
Exchange/agent computer, there is a class hosted on the Root Management Server (RMS) that
represents the health of that protocol for the site. State rolls up from that protocol on each server
to the site-wide instance.
Site-Wide Aggregated Classes
The site-wide aggregated classes use an aggregation on their dependency monitors so that the
state changes only when all of the Client Access servers detect a protocol failure for a given
protocol. This is intended to model the corrective actions taken by load balancing technologies to
divert the load to functional servers as protocols/servers fail. In the Appendix: Class Hierarchy in
this guide, these classes have the suffix "Service." These classes are represented in the "Service
State" view.
For more details about how these site-wide aggregated classes impact availability reporting, see
"Appendix: Reports" later in this guide.
Understanding Alert Correlation

At the core of the Microsoft Exchange Server 2010 Management Pack is the Correlation Engine.
The goal of the Correlation Engine is to significantly reduce the number of alerts that may not
require an action by the administrator that is monitoring the Exchange environment by watching
the System Center Operations Manager Console.
Architecture
The Correlation Engine is a stand-alone Windows service that uses the Operations Manager SDK
interface to first retrieve the health model (or instance space) and then process state change
events. By maintaining the health model in memory, and processing state change events, the
Correlation Engine is able to determine when to raise an alert based on the state of the system.
In the diagram above, you can see that, in response to a problem, several monitors change state,
and the corresponding state change events are forwarded by the agent to the Root Management
Server (RMS). Once received by the RMS, they are processed by the Correlation Engine, which
may raise an alert via the RMS’s Software Development Kit (SDK) interface. This alert is then
visible on the Operations Manager Console.
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Alert Classification
Exchange Server 2010 Management Pack alerts are classified into one of three categories. Use
the following guidelines to understand these alert classifications.
• Key Health Indicator (KHI) KHIs are issues that affect the health of the service. Most
alerts fall into this category (for example, "A mailbox database is dismounted.")
• Non-Service Impacting (NSI) NSI monitors detect problems that may affect some
users, but not every user of the system. A good example of an NSI situation is two users with
the same proxy address – mail to this address will be returned as non-deliverable, but the
overall transport system is not otherwise impaired.
• Forensic Forensic monitors are used to record information that may be relevant while
troubleshooting an issue, but isn’t necessarily indicative of an eminent or existing system
failure. "CPU activity >90% for 5 minutes" is an example of a forensic issue – there may be a
process inappropriately consuming CPU cycles, or the server may have been rebooted and is
catching up on normal system activity. These monitors are visible in the Alert Context field of
the alert properties and in Health Explorer. Alerts are not raised for Forensic monitors.
Note:
State is not updated when a single forensic monitor alert is raised. However, state may
be updated based on the aggregation of current forensic monitor alerts for each
component.
Alert Severity
Exchange Server 2010 Management Pack alerts are also classified by the severity of the
alerts. Use the following guidelines to understand alert severity.
• Error alerts Error alerts are alerts that require human intervention to restore the service
to proper operation.
• Warning alerts Warning alerts provide an early warning that the system may fail (which
would then raise an Error, if appropriate).
• Informational alerts Informational alerts are not raised by the Exchange 2010
Management Pack.
Correlation Factors
The actions taken by the Correlation Engine is determined based on the several factors.
Monitor state change events Monitors, which watch for the specific diagnostics from
Exchange such as event log messages, performance counter thresholds, and PowerShell task
output events, register state change events when they detect that a problem has occurred or
cleared (red to green or green to red), or as agents become unavailable or are placed in
maintenance mode (and subsequently made available, and/or removed from maintenance mode).
Typically, alert rules are configured to fire when green to red state changes occur. In the
Exchange Server 2010 Management Pack, you’ll find that this is not the case. Specifically, alerts
are not automatically raised by monitor state changes. The Correlation Engine may determine the
best alert to raise.
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Health Model The class hierarchy imported into Operations Manager by the
Exchange Server 2010 Management Pack is extensive. The class hierarchy includes class
relationships that define component dependencies throughout the system. By defining these
component dependencies in the object representation of the product, the Exchange Server 2010
Management Pack is able to better understand the health of the Exchange organization. For
example, if the Exchange Server 2010 Management Pack identifies Active Directory as offline, it
will also report that Exchange messaging is not fully functional.
Timing The Correlation Engine works in 90-second intervals. When state change events for
multiple monitors come in at the same time, it waits to see whether anything else potentially
related to the failure is detected so that it can make the most effective determination of the root
cause.
Correlation Algorithm
Overview of the Correlation Engine process
1. First, it connects to the Operations Manager SDK service to download the Health Model
hierarchy and instance state (on service startup only, or as needed if errors require it).
2. Next, it queries Operations Manager for the latest state change events related to entities
in the Exchange Management Pack.
3. If new NSI state changes are detected, then it raises alerts for them.
4. KHI monitors are then evaluated, and "chains" of red KHI monitors are isolated. These
"chains" indicate issues where a dependency has failed and is impacting dependent
processes. Recognizing these relationships is the key step.
5. Alerts are raised for the root cause monitor in the KHI chain.
6. It then waits 90 seconds, and then starts over at step 2 above.
Additional points of interest regarding the correlation engine process
• If the "chain" of KHIs includes both error and warning monitors, then the alert is raised as
an error, regardless of the class of the root cause monitor. For example, if a top-level process
defines an error monitor to catch failure cases, and if it is correlated to a warning monitor in a
dependency, then the alert will be raised against the dependency, but it will be marked as an
error instead of a warning.
• Not every class relationship is used for alert correlation. See the Appendix: Class
Hierarchy later in this guide for the specific relationships used by the Correlation Engine.
• The KHI chain, including any forensic monitors, is included in the Alert Context field
available in the properties of the final alert. This allows inspection of the monitors correlated
to the given alert and, in the case of alerts firing from dependency monitors, is required to
determine the specific failure referenced by the alert.
• Monitors in maintenance mode are simply skipped when evaluating the health model.
What is and is not Affected by Alert Correlation
A key point to understand about the Exchange Server 2010 Management Pack, and the
Correlation Engine in particular, is what the Correlation Engine affects, and what it doesn’t affect.
The following items are different due to the Correlation Engine:
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• Monitors are configured not to alert automatically on state change events. This allows the
Correlation Engine to determine the best alert to raise (as described above).
• The Exchange Server 2010 Management Pack doesn't raise Exchange alerts that
correspond to the health of your environment when the Correlation Engine is stopped. If the
Correlation Engine is stopped, a general alert is raised to notify you that the Correlation
Engine is not running.
The following items are not different due to the presence of the Correlation Engine:
• Overrides still work as expected; you can change certain values or disable monitors just
as you do today.
• Monitors/objects in maintenance mode are skipped by the Correlation Engine. No special
consideration is required since the monitors don’t raise state change events for consumption
by the Correlation Engine.
• Per-monitor alert rules were added to the Exchange Server 2010 Management Pack.
Per-monitor alert rules allow monitoring personnel to enter company-specific notes for a given
alert into the Company Knowledge field, even when the alert rules aren’t used to raise alerts
for their corresponding monitors.
• Other management packs are not affected by the presence of the Correlation Engine.
In summary, keep in mind that it’s just the "monitor state change to alert" step that is enhanced by
correlation.
Operational Notes
Since the Correlation Engine needs to maintain the instance space of the management group in
memory to determine related monitors/alerts, its memory footprint is relative to the number of
instances in the management group. In plain terms, the more Exchange servers and databases
you have, the more memory it will require.
In observing environments at Microsoft, the Correlation Engine scales roughly at about 5
megabytes per monitored Exchange server. There are factors that can drive this number up or
down, but it’s a good starting point toward understanding the resource impact on the server
hosting the service.
As stated above, the preferred location for the service is on the RMS role given the close SDK
interaction and core functionality of raising alerts.
Appendix: Reports
The following reports are included in the Microsoft Exchange Server 2010 Management Pack.
Allow up to 30 minutes for reports from a new management pack to appear in the Reporting
console.
Report Description
Service Availability Models availability for clients that access their

mailboxes through Microsoft Office Outlook and
Outlook Web App. It also models mailbox
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Report Description
database availability.
Client Access Availability Models the availability of each client access

protocol running on a Client Access server. For
each, it models availability at the server, site,
and datacenter (management group) level.
Unified Messaging Availability Models the availability of the Local Voice Unified
Messaging task.
SMTP (Client Submission) Availability Models client SMTP submission availability as

measured by synthetic transactions.
Outlook Client Performance Models client performance statistics based on

the performance data submitted to Exchange by
Outlook.
Hourly Mailflow Statistics Models statistics from message tracking logs to

provide information on mail flow latency by hour.
Daily Mailflow Statistics Models statistics from message tracking logs to

provide information on mail flow latency by day.
Distribution Group Usage Models usage of distribution groups.
Top Users Models usage data for clients with the most
messages sent, received, and failed.
Availability Reporting Calculations

Definitions
• Mailbox Database - Daily Availability A mailbox database is available when one of its
copies is mounted. The state of a mailbox database and its copies is reported by Operations
Manager. The daily availability is the percent of the day that the mailbox database is
available.
• Outlook Web App - Daily Availability Both the server-level and site-level
Outlook Web App states are reported by Operations Manager monitors. The
Outlook Web App Service class is considered available when at least one
Outlook Web App server is available.
• Outlook – Daily Availability Both the server-level and site-level Outlook states are
reported by Operations Manager monitors. The Outlook Service class is considered available
when at least one Outlook server is available.
Calculated Availabilities
• Site Mailbox Database - Daily Availability A site’s mailbox database availability is an
average of mailbox database availabilities.
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• Site - Daily Availability A site’s availability is its mailbox database availability minus the
average of its Outlook Web App Service class and Outlook Service class unavailability.
• Datacenter - Daily Availability A datacenter’s availability is an average of site
availabilities.
• Monthly Availability The monthly availability of an entity is the sum of its daily
availabilities divided by the number of days in the month.
Raw Uptime vs. Availability
Raw Uptime = 1 – Downtime
Availability = Raw Uptime + Planned Maintenance
Maintenance Mode
When an entity in Operations Manager is in maintenance mode, its monitors are in either the
unplanned maintenance state or the planned maintenance state. This maintenance state is
recorded instead of the monitor’s green, yellow, or red state. Since the monitors are unloaded
while in maintenance mode, the actual availability of the component cannot be measured. Due to
this, Operations Manager planned maintenance is counted as uptime in the availability
calculation, and unplanned maintenance is counted as downtime.
Availability Database Tables
The availability data is stored in the Operations Manager data warehouse database
(OperationsManagerDW). The Service Level Agreement (SLA) report uses data from the
Exchange2010.vAvailabilityObjListV14 and Exchange2010.vAvailabilityOnObjectDailyV14 tables:
• Exchange2010.vAvailabilityObjListV14 is a list of objects that have measured
availabilities. These objects are mailbox databases, Outlook Web Access (OWA)/Outlook
servers, and the OWA/Outlook service objects (one per site). The name of each object's site
is stored in this table.
• Exchange2010.vAvailabilityOnObjectDailyV14 contains daily availabilities as percentages
for each object in Exchange2010.vAvailabilityObjListV14.
Appendix: Synthetic Transactions

The following synthetic transitions are included in the Microsoft Exchange Server 2010
Management Pack.
Task Command Frequency
Unified Test-UMConnectivity -UMIPgateway:{gatewayname} 5 minutes

Messaging – -Phone:{extension}
Remote Voice
Unified Test-UMConnectivity 5 minutes

Messaging –
Local Voice
Database Test-ReplicationHealth 5 minutes
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Replication
Search Test-ExchangeSearch 20 minutes
Remote Test-PowerShellConnectivity -TestType:External 10 minutes

PowerShell – -TrustAnySSLCertificate:$true
External
Remote Test-PowerShellConnectivity -TestType:Internal 10 minutes

PowerShell – -TrustAnySSLCertificate:$true
Internal
Mailbox Test-MRSHealth 3 minutes

Replication
Service
Outlook – Internal Test-OutlookConnectivity -RpcTestType:Server 5 minutes

-TrustAnySSLCert:$true
Outlook – Test-OutlookConnectivity -Protocol:Tcp 5 minutes

AutoDiscovery -GetDefaultsFromAutoDiscover:$true -TrustAnySSLCert:
$true
Web Services Test-WebServicesConnectivity -TrustAnySSLCertificate: 5 minutes

$true -LightMode:$true
Post Office Test-PopConnectivity -MonitoringContext:$true 5 minutes

Protocol (POP) -ConnectionType:2 -TrustAnySSLCertificate:$true
-LightMode:$true
Exchange Control Test-EcpConnectivity -TestType:External 5 minutes

Panel - External -MonitoringContext:$true -TrustAnySSLCertificate:$true
-LightMode:$true
Exchange Control Test-EcpConnectivity -TestType:Internal 5 minutes

Panel - Internal -TrustAnySSLCertificate:$true -LightMode:$true
Outlook Web Test-OwaConnectivity -TestType:External 5 minutes

Application – -TrustAnySSLCertificate:$true -LightMode:$true
External
Outlook Web Test-OwaConnectivity -TestType:Internal 5 minutes

Application – -TrustAnySSLCertificate:$true -LightMode:$true
Internal
Internet Message Test-ImapConnectivity - ConnectionType:2 5 minutes

Access Protocol -TrustAnySSLCertificate:$true -LightMode:$true
(IMAP)
Outlook Web Test-OutlookWebServices 3 minutes
17
Services
ActiveSync Test-ActiveSyncConnectivity - MonitoringInstance: 5 minutes

$ScriptContext.ManagementGroupName
-TrustAnySSLCertificate:$true -LightMode:$true
EdgeSync Test-EdgeSynchronization 15 minutes
Appendix: Scripts
The following scripts are included in the Microsoft Exchange Server 2010 Management Pack.
Script Purpose
Exchange_Execute_Diagnostic_Task.js Executes synthetic transactions

through PowerShell using the
Exchange Monitoring Service.
GetSite.js Returns the Active Directory site

name used by
the Exchange server.
MicrosoftExchangeServerRoleDiscovery.js Discovery script that creates

Exchange 2010 server role
instances.
MicrosoftExchangeOrganizationDiscovery.js Discovery script that creates site-

level "Service" entities for rollup of
state by services used by
Exchange, including but not limited
to, the Post Office Protocol 3
(POP3), Internet Messaging
Access Protocol 4 (IMAP4), and
Outlook Web App services.
MicrosoftExchangeClientAccessComponentDiscovery.js Discovery script for Client Access

server entities.
MicrosoftExchangeEdgeTransportComponentDiscovery.js Discovery script for Edge

Transport server entities.
MicrosoftExchangeHubTransportComponentDiscovery.js Discovery script for Hub Transport

server entities.
MicrosoftExchangeMailboxComponentDiscovery.js Discovery script for Mailbox server

entities.
18
Script Purpose
MicrosoftExchangeMailboxDiscovery.ps1 Discovery script for Mailbox High-

Availability and Database
Availability Groups.
MicrosoftExchangeDomainControllerDiscovery.ps1 Discovery script for

Active Directory topology used by
Active Directory driver monitoring.
MicrosoftExchangeUnifiedMessagingComponentDiscovery.js Discovery script for Unified

Messaging entities.
MicrosoftExchangeMonitoringRoleServiceBaseDiscovery.js Discovery script for the Monitoring

role components, which includes
the Correlation Engine.
MicrosoftExchangeMonitoringCorrelationEngineDiscovery.js Discovery script for the Correlation

Engine.
Appendix: Objects the Management Pack

Discovers
The Microsoft Exchange Server 2010 Management Pack discovers the object types described in
the following table. All discovery rules are enabled by default.
Discovery Objects
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.Server
AccessRole.DiscoveryRule
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.ClientAccessRole
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.CommonRole
Microsoft.Exchange.2010.Edge Microsoft.Exchange.2010.Server
TransportRole.DiscoveryRule
Microsoft.Exchange.2010.Edge Microsoft.Exchange.2010.EdgeTransportRole
Microsoft.Exchange.2010.Edge Microsoft.Exchange.2010.CommonRole
Microsoft.Exchange.2010.HubTr Microsoft.Exchange.2010.Server
ansportRole.DiscoveryRule
19
Discovery Objects
Microsoft.Exchange.2010.HubTr Microsoft.Exchange.2010.HubTransportRole
Microsoft.Exchange.2010.HubTr Microsoft.Exchange.2010.CommonRole
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Server
oxRole.DiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.MailboxRole
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.CommonRole
Microsoft.Exchange.2010.Unifie Microsoft.Exchange.2010.Server
dMessagingRole.DiscoveryRule
Microsoft.Exchange.2010.Unifie Microsoft.Exchange.2010.UnifiedMessagingRole
Microsoft.Exchange.2010.Unifie Microsoft.Exchange.2010.CommonRole
Microsoft.Exchange.2010.Organ Microsoft.Exchange.2010.Organization
ization.DiscoveryRule
Microsoft.Exchange.2010.Organ Microsoft.Exchange.2010.ClientAccessActiveSyncService
Microsoft.Exchange.2010.Organ Microsoft.Exchange.2010.ClientAccessOutlookWebAccessSer
ization.DiscoveryRule vice
Microsoft.Exchange.2010.Organ Microsoft.Exchange.2010.ClientAccessExchangeControlPanel
ization.DiscoveryRule Service
Microsoft.Exchange.2010.Organ Microsoft.Exchange.2010.ClientAccessWebServicesService
Microsoft.Exchange.2010.Organ Microsoft.Exchange.2010.ClientAccessAvailabilityServicesServ
ization.DiscoveryRule ice
Microsoft.Exchange.2010.Organ Microsoft.Exchange.2010.ClientAccessOfflineAddressBookSer
ization.DiscoveryRule vice
Microsoft.Exchange.2010.Organ Microsoft.Exchange.2010.ClientAccessImap4Service
Microsoft.Exchange.2010.Organ Microsoft.Exchange.2010.ClientAccessPop3Service
Microsoft.Exchange.2010.Organ Microsoft.Exchange.2010.ClientAccessTestConfigService
20
Discovery Objects
Microsoft.Exchange.2010.Organ Microsoft.Exchange.2010.EdgeTransportService
Microsoft.Exchange.2010.Organ Microsoft.Exchange.2010.HubTransportService
Microsoft.Exchange.2010.Organ Microsoft.Exchange.2010.MailboxMapiService
Microsoft.Exchange.2010.Organ Microsoft.Exchange.2010.MailboxTestConfigService
Microsoft.Exchange.2010.Organ Microsoft.Exchange.2010.ClientAccessMailboxReplicationServi
ization.DiscoveryRule cesService
Microsoft.Exchange.2010.Organ Microsoft.Exchange.2010.UnifiedMessagingService
Microsoft.Exchange.2010.Organ Microsoft.Exchange.2010.CommonRemotePowerShellService
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.ClientAccessActiveSync
AccessComponent.DiscoveryRu
le
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.ClientAccessAutoDiscovery
le
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.ClientAccessFileDistributionService
le
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.ClientAccessImap4
le
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.ClientAccessInformationWorker
le
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.ClientAccessOutlookWebAccess
le
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.ClientAccessExchangeControlPanel
le
21
Discovery Objects
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.ClientAccessPop3
le
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.ClientAccessServiceMonitoring
le
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.ClientAccessWebServices
le
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.ClientAccessAvailabilityService
le
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.ClientAccessOfflineAddressBook
le
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.ClientAccessUnifiedMessaging
le
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.ClientAccessTestConfig
le
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.ClientAccessMailboxReplicationServi
AccessComponent.DiscoveryRu ce
le
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.CommonActiveDirectoryAccess
le
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.CommonAllServerRoles
le
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.CommonBestPracticeAnalyzer
le
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.CommonFileDistributionService
le
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.CommonProblemAnalysis
22
Discovery Objects
le
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.CommonServer
le
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.CommonServiceMonitoring
le
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.CommonRemotePowerShell
le
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.CommonConfigurationAuthorization
le
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.CommonProvisioningBroker
le
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.ClientAccessOutlookService
le
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.ClientAccessOutlook
le
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.ClientAccessOutlookServerService
le
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.ClientAccessOutlookLocalServer
le
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.ClientAccessOutlookPerformanceSer
AccessComponent.DiscoveryRu vice
le
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.ClientAccessOutlookInstancePerfor
AccessComponent.DiscoveryRu mance
le
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.ClientAccessOutlookDirectory
23
Discovery Objects
le
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.CommonTransportThrottlingClient
le
Microsoft.Exchange.2010.Edge Microsoft.Exchange.2010.EdgeTransportAgentsAddressRewrit
TransportComponent.Discovery e
Rule
Microsoft.Exchange.2010.Edge Microsoft.Exchange.2010.EdgeTransportAgentsAttachmentFilt
TransportComponent.Discovery er
Rule
Microsoft.Exchange.2010.Edge Microsoft.Exchange.2010.EdgeTransportAgentsConnectionFilt
TransportComponent.Discovery er
Rule
Microsoft.Exchange.2010.Edge Microsoft.Exchange.2010.EdgeTransportAgentsContentFilter
TransportComponent.Discovery
Rule
Microsoft.Exchange.2010.Edge Microsoft.Exchange.2010.EdgeTransportAgentsProtocolAnalys
TransportComponent.Discovery is
Rule
Microsoft.Exchange.2010.Edge Microsoft.Exchange.2010.EdgeTransportAgentsRecipientFilter
Rule
Microsoft.Exchange.2010.Edge Microsoft.Exchange.2010.EdgeTransportAgentsSenderFilter
Rule
Microsoft.Exchange.2010.Edge Microsoft.Exchange.2010.EdgeTransportAgentsSenderId
Rule
Microsoft.Exchange.2010.Edge Microsoft.Exchange.2010.EdgeTransportDsn
Rule
Microsoft.Exchange.2010.Edge Microsoft.Exchange.2010.EdgeTransportMessageSecurity
Rule
Microsoft.Exchange.2010.Edge Microsoft.Exchange.2010.EdgeTransportQueues
Rule
24
Discovery Objects
Microsoft.Exchange.2010.Edge Microsoft.Exchange.2010.EdgeTransportServiceMonitoring
Rule
Microsoft.Exchange.2010.Edge Microsoft.Exchange.2010.CommonActiveDirectoryAccess
Rule
Microsoft.Exchange.2010.Edge Microsoft.Exchange.2010.CommonAllServerRoles
Rule
Microsoft.Exchange.2010.Edge Microsoft.Exchange.2010.CommonBestPracticeAnalyzer
Rule
Microsoft.Exchange.2010.Edge Microsoft.Exchange.2010.CommonExtensibleStorageEngine
Rule
Microsoft.Exchange.2010.Edge Microsoft.Exchange.2010.CommonProblemAnalysis
Rule
Microsoft.Exchange.2010.Edge Microsoft.Exchange.2010.CommonTransport
Rule
Microsoft.Exchange.2010.Edge Microsoft.Exchange.2010.CommonTransportAgents
Rule
Microsoft.Exchange.2010.Edge Microsoft.Exchange.2010.CommonTransportLogSearch
Rule
Microsoft.Exchange.2010.Edge Microsoft.Exchange.2010.CommonServer
Rule
Microsoft.Exchange.2010.Edge Microsoft.Exchange.2010.CommonServiceMonitoring
Rule
Microsoft.Exchange.2010.Com Microsoft.Exchange.2010.CommonADAccessDomainController
monDomainController.Discovery Service
Rule
Microsoft.Exchange.2010.Com Microsoft.Exchange.2010.CommonDomainController
25
Discovery Objects
monDomainController.Discovery
Rule
Microsoft.Exchange.2010.HubTr Microsoft.Exchange.2010.HubTransportAgentsConnectionFilter
ansportComponent.DiscoveryR
ule
Microsoft.Exchange.2010.HubTr Microsoft.Exchange.2010.HubTransportAgentsContentFilter
ule
Microsoft.Exchange.2010.HubTr Microsoft.Exchange.2010.HubTransportAgentsMessagingPolici
ansportComponent.DiscoveryR es
ule
Microsoft.Exchange.2010.HubTr Microsoft.Exchange.2010.HubTransportAgentsProtocolAnalysi
ansportComponent.DiscoveryR s
ule
Microsoft.Exchange.2010.HubTr Microsoft.Exchange.2010.HubTransportAgentsRecipientFilter
ule
Microsoft.Exchange.2010.HubTr Microsoft.Exchange.2010.HubTransportAgentsSenderFilter
ule
Microsoft.Exchange.2010.HubTr Microsoft.Exchange.2010.HubTransportAgentsSenderId
ule
Microsoft.Exchange.2010.HubTr Microsoft.Exchange.2010.HubTransportAgentsSMS
ule
Microsoft.Exchange.2010.HubTr Microsoft.Exchange.2010.HubTransportDsn
ule
Microsoft.Exchange.2010.HubTr Microsoft.Exchange.2010.HubTransportEdgeSync
ule
Microsoft.Exchange.2010.HubTr Microsoft.Exchange.2010.HubTransportQueues
ule
Microsoft.Exchange.2010.HubTr Microsoft.Exchange.2010.HubTransportServiceMonitoring
26
Discovery Objects
ule
Microsoft.Exchange.2010.HubTr Microsoft.Exchange.2010.HubTransportStoreDriver
ule
Microsoft.Exchange.2010.HubTr Microsoft.Exchange.2010.CommonActiveDirectoryAccess
ule
Microsoft.Exchange.2010.HubTr Microsoft.Exchange.2010.CommonAllServerRoles
ule
Microsoft.Exchange.2010.HubTr Microsoft.Exchange.2010.CommonBestPracticeAnalyzer
ule
Microsoft.Exchange.2010.HubTr Microsoft.Exchange.2010.CommonExtensibleStorageEngine
ule
Microsoft.Exchange.2010.HubTr Microsoft.Exchange.2010.CommonProblemAnalysis
ule
Microsoft.Exchange.2010.HubTr Microsoft.Exchange.2010.CommonTransport
ule
Microsoft.Exchange.2010.HubTr Microsoft.Exchange.2010.CommonTransportAgents
ule
Microsoft.Exchange.2010.HubTr Microsoft.Exchange.2010.CommonTransportLogSearch
ule
Microsoft.Exchange.2010.HubTr Microsoft.Exchange.2010.CommonServer
ule
Microsoft.Exchange.2010.HubTr Microsoft.Exchange.2010.CommonServiceMonitoring
ule
Microsoft.Exchange.2010.HubTr Microsoft.Exchange.2010.CommonRemotePowerShell
ule
27
Discovery Objects
Microsoft.Exchange.2010.HubTr Microsoft.Exchange.2010.CommonConfigurationAuthorization
ule
Microsoft.Exchange.2010.HubTr Microsoft.Exchange.2010.CommonProvisioningBroker
ule
Microsoft.Exchange.2010.HubTr Microsoft.Exchange.2010.CommonTransportThrottlingClient
ule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.ServiceMonitoring
oxComponent.DiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.MailboxSystemAttendant
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.MailboxTestConfig
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.MailboxUnifiedMessaging
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.CommonActiveDirectoryAccess
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.CommonAllServerRoles
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.CommonBestPracticeAnalyzer
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.CommonExtensibleStorageEngine
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.CommonProblemAnalysis
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.CommonServer
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.CommonServiceMonitoring
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.CommonRemotePowerShell
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.CommonConfigurationAuthorization
28
Discovery Objects
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.CommonProvisioningBroker
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.MailboxTransportThrottlingServer
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseService
ox.MdbOwningServerLocalEntit
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopyMounted
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopy
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopyPerformance
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopiesPerformanc
ox.MdbOwningServerLocalEntit e
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopyCorruption
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopiesCorruption
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopyIntegritySupp
ox.MdbOwningServerLocalEntit ression
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopiesIntegritySup
ox.MdbOwningServerLocalEntit pression
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopySubmission
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopiesSubmission
yDiscoveryRule
29
Discovery Objects
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopyReplication
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopiesReplication
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopyReplay
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopiesReplay
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.ReplayService
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseRedundancy
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseSearchCopy
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.ContentIndexingService
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.ClusterService
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseAvailabilityGroup
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.MailSubmission
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.InformationStore
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.InformationStorePerformanc
30
Discovery Objects
ox.MdbOwningServerLocalEntit e
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.Assistants
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.Network
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.AllDatabaseServices
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.ManyDatabaseServices
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.ClusterQuorumGroup
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.ClusterFsw
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.AllClusterQuorumGroups
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.AllClusterFsws
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.AcrossCluster
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.AllAcrossClusters
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.AllNetworks
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopiesFailed
31
Discovery Objects
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.MailboxMonitoring
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseSearchService
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopySearchable
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopyEdbLogicalDi
ox.MdbOwningServerLocalEntit sk
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopyLogLogicalDi
ox.MdbOwningServerLocalEntit sk
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.PublicFolderDatabase
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.PublicFolderDatabasePerfor
ox.MdbOwningServerLocalEntit mance
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.PublicFolderDatabaseEdbLo
ox.MdbOwningServerLocalEntit gicalDisk
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.PublicFolderDatabaseLogLo
ox.MdbOwningServerLocalEntit gicalDisk
yDiscoveryRule
ox.MdbOwningServerLocalEntit skPerformance
yDiscoveryRule
ox.MdbOwningServerLocalEntit skPerformance
yDiscoveryRule
ox.MdbOwningServerLocalEntit skSpace
yDiscoveryRule
32
Discovery Objects
ox.MdbOwningServerLocalEntit skSpace
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.MailboxOnDatabase
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.MailboxOnDbCopy
yDiscoveryRule
ox.MdbOwningServerLocalEntit gicalDiskSpace
yDiscoveryRule
ox.MdbOwningServerLocalEntit gicalDiskSpace
yDiscoveryRule
ox.MdbOwningServerLocalEntit gicalDiskPerformance
yDiscoveryRule
ox.MdbOwningServerLocalEntit gicalDiskPerformance
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.VirusScan
yDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseService
ox.MdbOwningServerRemoteEn
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopyMounted
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopy
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopyPerformance
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopiesPerformanc
33
Discovery Objects
ox.MdbOwningServerRemoteEn e
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopyCorruption
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopiesCorruption
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopyIntegritySupp
ox.MdbOwningServerRemoteEn ression
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopiesIntegritySup
ox.MdbOwningServerRemoteEn pression
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopySubmission
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopiesSubmission
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopyReplication
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopiesReplication
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopyReplay
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopiesReplay
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.ReplayService
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseRedundancy
34
Discovery Objects
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseSearchCopy
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.ContentIndexingService
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.ClusterService
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseAvailabilityGroup
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.MailSubmission
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.InformationStore
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.InformationStorePerformanc
ox.MdbOwningServerRemoteEn e
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.Assistants
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.Network
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.AllDatabaseServices
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.ManyDatabaseServices
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.ClusterQuorumGroup
tityDiscoveryRule
35
Discovery Objects
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.ClusterFsw
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.AllClusterQuorumGroups
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.AllClusterFsws
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.AcrossCluster
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.AllAcrossClusters
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.AllNetworks
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopiesFailed
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.MailboxMonitoring
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseSearchService
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.DatabaseCopySearchable
tityDiscoveryRule
ox.MdbOwningServerRemoteEn sk
tityDiscoveryRule
ox.MdbOwningServerRemoteEn sk
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.PublicFolderDatabase
36
Discovery Objects
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.PublicFolderDatabasePerfor
ox.MdbOwningServerRemoteEn mance
tityDiscoveryRule
ox.MdbOwningServerRemoteEn gicalDisk
tityDiscoveryRule
ox.MdbOwningServerRemoteEn gicalDisk
tityDiscoveryRule
ox.MdbOwningServerRemoteEn skPerformance
tityDiscoveryRule
ox.MdbOwningServerRemoteEn skPerformance
tityDiscoveryRule
ox.MdbOwningServerRemoteEn skSpace
tityDiscoveryRule
ox.MdbOwningServerRemoteEn skSpace
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.MailboxOnDatabase
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.MailboxOnDbCopy
tityDiscoveryRule
ox.MdbOwningServerRemoteEn gicalDiskSpace
tityDiscoveryRule
ox.MdbOwningServerRemoteEn gicalDiskSpace
tityDiscoveryRule
ox.MdbOwningServerRemoteEn gicalDiskPerformance
37
Discovery Objects
tityDiscoveryRule
ox.MdbOwningServerRemoteEn gicalDiskPerformance
tityDiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.VirusScan
tityDiscoveryRule
Microsoft.Exchange.2010.Unifie Microsoft.Exchange.2010.UnifiedMessaging
dMessagingComponent.Discove
ryRule
Microsoft.Exchange.2010.Unifie Microsoft.Exchange.2010.UnifiedMessagingPerformanceRepor
dMessagingComponent.Discove ting
ryRule
Microsoft.Exchange.2010.Unifie Microsoft.Exchange.2010.UnifiedMessagingServiceMonitoring
ryRule
Microsoft.Exchange.2010.Unifie Microsoft.Exchange.2010.UnifiedMessaging.Availability.Service
ryRule
Microsoft.Exchange.2010.Unifie Microsoft.Exchange.2010.UnifiedMessaging.Availability.Gatew
dMessagingComponent.Discove ay
ryRule
Microsoft.Exchange.2010.Unifie Microsoft.Exchange.2010.UnifiedMessaging.GeneralSensor.Tr
dMessagingComponent.Discove ansportFailures
ryRule
Microsoft.Exchange.2010.Unifie Microsoft.Exchange.2010.UnifiedMessaging.SubComponent.P
dMessagingComponent.Discove artnerTranscriptionFailures
ryRule
Microsoft.Exchange.2010.Unifie Microsoft.Exchange.2010.UnifiedMessaging.GeneralSensor.M
dMessagingComponent.Discove ailboxFailures
ryRule
Microsoft.Exchange.2010.Unifie Microsoft.Exchange.2010.UnifiedMessaging.SubComponent.Pi
dMessagingComponent.Discove peline
ryRule
Microsoft.Exchange.2010.Unifie Microsoft.Exchange.2010.UnifiedMessaging.SubComponent.Pr
dMessagingComponent.Discove otectedVoiceMessage
ryRule
38
Discovery Objects
Microsoft.Exchange.2010.Unifie Microsoft.Exchange.2010.CommonActiveDirectoryAccess
ryRule
Microsoft.Exchange.2010.Unifie Microsoft.Exchange.2010.CommonAllServerRoles
ryRule
Microsoft.Exchange.2010.Unifie Microsoft.Exchange.2010.CommonBestPracticeAnalyzer
ryRule
Microsoft.Exchange.2010.Unifie Microsoft.Exchange.2010.CommonFileDistributionService
ryRule
Microsoft.Exchange.2010.Unifie Microsoft.Exchange.2010.CommonProblemAnalysis
ryRule
Microsoft.Exchange.2010.Unifie Microsoft.Exchange.2010.CommonServer
ryRule
Microsoft.Exchange.2010.Unifie Microsoft.Exchange.2010.CommonServiceMonitoring
ryRule
Microsoft.Exchange.2010.Unifie Microsoft.Exchange.2010.CommonRemotePowerShell
ryRule
Microsoft.Exchange.2010.Unifie Microsoft.Exchange.2010.CommonConfigurationAuthorization
ryRule
Microsoft.Exchange.2010.Unifie Microsoft.Exchange.2010.CommonProvisioningBroker
ryRule
Microsoft.Exchange.2010.Unifie Microsoft.Exchange.2010.CommonTransportThrottlingClient
ryRule
Microsoft.Exchange.2010.Unifie Microsoft.Exchange.2010.UnifiedMessagingService
ryRule
Microsoft.Exchange.2010.Unifie Microsoft.Exchange.2010.CommonRemotePowerShellService
39
Discovery Objects
ryRule
Microsoft.Exchange.2010.Correl Microsoft.Exchange.2010.CorrelationEngineRole
ationEngineRole.DiscoveryRule
Microsoft.Exchange.2010.Monit Microsoft.Exchange.2010.MonitoringCorrelationEngine
oringCorrelationEngine.Discover
yRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.MailboxServers.InstanceGroup
oxServers.InstanceGroup.Disco
veryRule
Microsoft.Exchange.2010.AllMai Microsoft.Exchange.2010.AllMailboxAndHAServiceEntities.Inst
lboxAndHAServiceEntities.Insta anceGroup
nceGroup.DiscoveryRule
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.MailboxServers.ComputerGroup
oxServers.ComputerGroup.Disc
overyRule
Microsoft.Exchange.2010.AllSer Microsoft.Exchange.2010.AllServers.InstanceGroup
vers.InstanceGroup.DiscoveryR
ule
Microsoft.Exchange.2010.AllSer Microsoft.Exchange.2010.AllServers.ComputerGroup
vers.ComputerGroup.Discovery
Rule
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.ClientAccessServers.InstanceGroup
AccessServers.InstanceGroup.
DiscoveryRule
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.ClientAccessServers.ComputerGrou
AccessServers.ComputerGroup. p
DiscoveryRule
Microsoft.Exchange.2010.Edge Microsoft.Exchange.2010.EdgeTransportServers.InstanceGrou
TransportServers.InstanceGrou p
p.DiscoveryRule
Microsoft.Exchange.2010.Edge Microsoft.Exchange.2010.EdgeTransportServers.ComputerGro
TransportServers.ComputerGro up
up.DiscoveryRule
Microsoft.Exchange.2010.Trans Microsoft.Exchange.2010.TransportServers.InstanceGroup
portServers.InstanceGroup.Disc
overyRule
40
Discovery Objects
Microsoft.Exchange.2010.HubTr Microsoft.Exchange.2010.HubTransportServers.InstanceGroup
ansportServers.InstanceGroup.
DiscoveryRule
Microsoft.Exchange.2010.HubTr Microsoft.Exchange.2010.HubTransportServers.ComputerGrou
ansportServers.ComputerGroup p
.DiscoveryRule
Microsoft.Exchange.2010.Unifie Microsoft.Exchange.2010.UnifiedMessagingServers.InstanceG
dMessagingServers.InstanceGr roup
oup.DiscoveryRule
Microsoft.Exchange.2010.Unifie Microsoft.Exchange.2010.UnifiedMessagingServers.Computer
dMessagingServers.ComputerG Group
roup.DiscoveryRule
Microsoft.Exchange.2010.AllEnti Microsoft.Exchange.2010.AllEntities.InstanceGroup
ties.InstanceGroup.DiscoveryRu
le
Microsoft.Exchange.2010.AllSer Microsoft.Exchange.2010.AllServersWithRoles.InstanceGroup
versWithRoles.InstanceGroup.D
iscoveryRule
Microsoft.Exchange.2010.Serve Microsoft.Exchange.2010.ServersWithClientAccessRole.Instan
rsWithClientAccessRole.Instanc ceGroup
eGroup.DiscoveryRule
Microsoft.Exchange.2010.Serve Microsoft.Exchange.2010.ServersWithEdgeTransportRole.Inst
rsWithEdgeTransportRole.Insta anceGroup
nceGroup.DiscoveryRule
Microsoft.Exchange.2010.Serve Microsoft.Exchange.2010.ServersWithHubTransportRole.Insta
rsWithHubTransportRole.Instan nceGroup
ceGroup.DiscoveryRule
Microsoft.Exchange.2010.Serve Microsoft.Exchange.2010.ServersWithMailboxRole.InstanceGr
rsWithMailboxRole.InstanceGro oup
up.DiscoveryRule
Microsoft.Exchange.2010.Serve Microsoft.Exchange.2010.ServersWithUnifiedMessagingRole.I
rsWithUnifiedMessagingRole.In nstanceGroup
stanceGroup.DiscoveryRule
Microsoft.Exchange.2010.Correl Microsoft.Exchange.2010.CorrelationEngineServers.InstanceG
ationEngineServers.InstanceGr roup
oup.DiscoveryRule
Microsoft.Exchange.2010.Correl Microsoft.Exchange.2010.CorrelationEngineServers.Computer
41
Discovery Objects
ationEngineServers.ComputerG Group
roup.DiscoveryRule
Microsoft.Exchange.2010.Mailb ExchangeReverseRollup_Microsoft.Exchange.2010.Mailbox.D
ox.DatabaseServiceRelationshi atabaseService.Contains.Microsoft.Exchange.2010.Mailbox.Da
pDiscoveryRule tabaseCopyMounted
ExchangeReverseRollup_Microsoft.Exchange.2010.Mailbox.M
anyDatabaseServices.Contains.Microsoft.Exchange.2010.Mail
box.DatabaseService
Microsoft.Exchange.2010.Mailbox.AllDatabaseServices.Contai
ns.Microsoft.Exchange.2010.Mailbox.DatabaseService
ox.DatabaseCopyEdbLogicalDis atabaseCopiesLogicalDisk.Contains.Microsoft.Exchange.2010.
kRelationshipDiscoveryRule Mailbox.DatabaseCopyEdbLogicalDiskPerformance
ExchangeReverseRollup_Microsoft.Exchange.2010.Mailbox.D
atabaseCopiesLogicalDisk.Contains.Microsoft.Exchange.2010.
Mailbox.DatabaseCopyEdbLogicalDiskSpace
Microsoft.Exchange.2010.Mailbox.DatabaseCopyPerformance.
Contains.Microsoft.Exchange.2010.Mailbox.DatabaseCopyEdb
LogicalDiskPerformance
ox.DatabaseCopyLogLogicalDis atabaseCopiesLogicalDisk.Contains.Microsoft.Exchange.2010.
kRelationshipDiscoveryRule Mailbox.DatabaseCopyLogLogicalDiskPerformance
atabaseCopiesLogicalDisk.Contains.Microsoft.Exchange.2010.
Mailbox.DatabaseCopyLogLogicalDiskSpace
Contains.Microsoft.Exchange.2010.Mailbox.DatabaseCopyLog
LogicalDiskPerformance
ox.DatabaseCopyCorruptionRel atabaseCopiesCorruption.Contains.Microsoft.Exchange.2010.
ationshipDiscoveryRule Mailbox.DatabaseCopyCorruption
Microsoft.Exchange.2010.Mailbox.DatabaseCopy.Contains.Mic
rosoft.Exchange.2010.Mailbox.DatabaseCopyCorruption
ox.DatabaseCopyIntegrityRelati atabaseCopiesIntegritySuppression.Contains.Microsoft.Exchan
onshipDiscoveryRule ge.2010.Mailbox.DatabaseCopyIntegritySuppression
rosoft.Exchange.2010.Mailbox.DatabaseCopyIntegritySuppres
42
Discovery Objects
sion
ox.DatabaseCopyPerformanceR atabaseCopiesPerformance.Contains.Microsoft.Exchange.201
elationshipDiscoveryRule 0.Mailbox.DatabaseCopyPerformance
ox.DatabaseCopyReplayRelatio atabaseCopiesReplay.Contains.Microsoft.Exchange.2010.Mail
nshipDiscoveryRule box.DatabaseCopyReplay
rosoft.Exchange.2010.Mailbox.DatabaseCopyReplay
rosoft.Exchange.2010.Mailbox.ReplayService
ox.DatabaseCopyReplicationRel atabaseCopiesReplication.Contains.Microsoft.Exchange.2010.
ationshipDiscoveryRule Mailbox.DatabaseCopyReplication
rosoft.Exchange.2010.Mailbox.DatabaseCopyReplication
ox.DatabaseCopySearchableRe atabaseSearchService.Contains.Microsoft.Exchange.2010.Mail
lationshipDiscoveryRule box.DatabaseCopySearchable
Microsoft.Exchange.2010.Mailbox.DatabaseCopySearchable.C
ontains.Microsoft.Exchange.2010.Mailbox.ContentIndexingSer
vice
Microsoft.Exchange.2010.Mailbox.DatabaseCopySearchable.C
ontains.Microsoft.Exchange.2010.Mailbox.DatabaseService
ox.DatabaseCopySubmissionRe atabaseCopiesSubmission.Contains.Microsoft.Exchange.2010.
lationshipDiscoveryRule Mailbox.DatabaseCopySubmission
rosoft.Exchange.2010.Mailbox.DatabaseCopySubmission
ox.DatabaseCopiesFailedRelati atabaseCopiesFailed.Contains.Microsoft.Exchange.2010.Mailb
onshipDiscoveryRule ox.DatabaseCopy
Microsoft.Exchange.2010.Mailb ExchangeReverseRollup_Microsoft.Exchange.2010.Mailbox.All
ox.DatabaseAvailabilityGroupRe AcrossClusters.Contains.Microsoft.Exchange.2010.Mailbox.Acr
lationshipDiscoveryRule ossCluster
ExchangeReverseRollup_Microsoft.Exchange.2010.Mailbox.All
ClusterFsws.Contains.Microsoft.Exchange.2010.Mailbox.Clust
erFsw
43
Discovery Objects
ClusterQuorumGroups.Contains.Microsoft.Exchange.2010.Mail
box.ClusterQuorumGroup
Networks.Contains.Microsoft.Exchange.2010.Mailbox.Network
atabaseAvailabilityGroup.Contains.Microsoft.Exchange.2010.M
ailbox.AllClusterFsws
atabaseAvailabilityGroup.Contains.Microsoft.Exchange.2010.M
ailbox.ClusterService
Microsoft.Exchange.2010.Mailbox.AllAcrossClusters.Contains.
Microsoft.Exchange.2010.Mailbox.ClusterService
Microsoft.Exchange.2010.Mailbox.AllAcrossClusters.Contains.
Microsoft.Exchange.2010.Mailbox.DatabaseAvailabilityGroup
Microsoft.Exchange.2010.Mailbox.DatabaseCopyMounted.Con
tains.Microsoft.Exchange.2010.Mailbox.ClusterService
Microsoft.Exchange.2010.Mailbox.DatabaseRedundancy.Conta
ins.Microsoft.Exchange.2010.Mailbox.ClusterService
Microsoft.Exchange.2010.Mailbox.DatabaseRedundancy.Conta
ins.Microsoft.Exchange.2010.Mailbox.DatabaseCopy
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.ContentIndexingService.Con
ox.SearchRelationshipDiscovery tains.Microsoft.Exchange.2010.Mailbox.InformationStorePerfor
Rule mance
Microsoft.Exchange.2010.Mailbox.DatabaseSearchCopy.Conta
ins.Microsoft.Exchange.2010.Mailbox.ContentIndexingService
ins.Microsoft.Exchange.2010.Mailbox.DatabaseCopyCorruptio
n
ins.Microsoft.Exchange.2010.Mailbox.DatabaseCopyIntegrityS
uppression
ins.Microsoft.Exchange.2010.Mailbox.DatabaseService
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.Assistants.Contains.Microso
ox.InformationStoreRelationship ft.Exchange.2010.Mailbox.InformationStore
DiscoveryRule Microsoft.Exchange.2010.Mailbox.DatabaseCopyMounted.Con
tains.Microsoft.Exchange.2010.Mailbox.InformationStore
44
Discovery Objects
Contains.Microsoft.Exchange.2010.Mailbox.InformationStoreP
erformance
Microsoft.Exchange.2010.Mailbox.InformationStorePerformanc
e.Contains.Microsoft.Exchange.2010.Mailbox.InformationStore
Microsoft.Exchange.2010.Mailbox.MailSubmission.Contains.Mi
crosoft.Exchange.2010.Mailbox.InformationStore
Microsoft.Exchange.2010.Mailbox.ReplayService.Contains.Mic
rosoft.Exchange.2010.Mailbox.InformationStore
Microsoft.Exchange.2010.Mailbox.VirusScan.Contains.Microso
ft.Exchange.2010.Mailbox.InformationStore
Microsoft.Exchange.2010.Mailb ExchangeReverseRollup_Microsoft.Exchange.2010.Mailbox.M
ox.MailboxRelationshipDiscover ailboxOnDatabase.Contains.Microsoft.Exchange.2010.Mailbox.
yRule MailboxOnDbCopy
Microsoft.Exchange.2010.Mailbox.MailboxOnDatabase.Contain
s.Microsoft.Exchange.2010.Mailbox.DatabaseService
Microsoft.Exchange.2010.Mailbox.MailboxOnDbCopy.Contains
.Microsoft.Exchange.2010.Mailbox.DatabaseCopyMounted
Microsoft.Exchange.2010.Mailb Microsoft.Exchange.2010.Mailbox.PublicFolderDatabase.Conta
ox.PublicFolderRelationshipDisc ins.Microsoft.Exchange.2010.Mailbox.InformationStore
overyRule Microsoft.Exchange.2010.Mailbox.PublicFolderDatabasePerfor
mance.Contains.Microsoft.Exchange.2010.Mailbox.Information
StorePerformance
Microsoft.Exchange.2010.Mailbox.PublicFolderDatabasePerfor
mance.Contains.Microsoft.Exchange.2010.Mailbox.PublicFolde
rDatabase
rDatabaseEdbLogicalDiskPerformance
rDatabaseLogLogicalDiskPerformance
Microsoft.Exchange.2010.UnifiedMessagingService.Contains.
Microsoft.Exchange.2010.UnifiedMessaging
Microsoft.Exchange.2010.CommonRemotePowerShellService.
Contains.Microsoft.Exchange.2010.CommonRemotePowerShe
ll
Microsoft.Exchange.2010.Client Microsoft.Exchange.2010.ClientAccessRole
45
Appendix: Class Hierarchy
The Microsoft Exchange Server 2010 Management Pack uses an extensive class hierarchy. This
extensive class hierarchy helps the Exchange Server 2010 Management Pack to effectively
monitor the health of your Exchange environment.
Use the following diagrams to understand the class hierarchy for the Exchange Server 2010
Management Pack:
• Client Access Class Hierarchy
• Common Classes Class Hierarchy
• Edge Transport Class Hierarchy
• Groups Class Hierarchy
• Hub Transport Class Hierarchy
• Mailbox - High Availability and Mailbox Services Class Hierarchy
• Mailbox Class Hierarchy
• Roles Class Hierarchy
• Unified Messaging Class Hierarchy
46
Client Access Class Hierarchy
47
Hub Transport Class Hierarchy
48
Edge Transport Class Hierarchy
49
Unified Messaging Class Hierarchy
50
Mailbox Class Hierarchy
51
Mailbox - High Availability and Mailbox Services Class Hierarchy
52
Common Classes Class Hierarchy
53
Roles Class Hierarchy
54
Groups Class Hierarchy
Appendix: Alert Correlation Relationships

The Microsoft Exchange Server 2010 Management Pack provides a correlation engine to
significantly reduce the number of alerts that may not require an action by the administrator. This
55
reduction in the number of alerts is made possible by the processing of alerts by the Correlation
Engine service. For more information about alert correlation, see Understanding Alert Correlation
earlier in this guide.
Use the following diagrams to better understand alert correlation:
• Client Access - On Server Alert Correlation Relationships
• Client Access - Server to Site Alert Correlation Relationships
• Edge Transport Alert Correlation Relationships
• Hub Transport Alert Correlation Relationships
• Mailbox - High Availability Alert Correlation Relationships
• Mailbox - Information Store Alert Correlation Relationships
• Performance, Disks, and Public Folders Alert Correlation Relationships
• Unified Messaging Alert Correlation Relationships
56
Client Access - On Server Alert Correlation Relationships
57
Client Access - Server to Site Alert Correlation Relationships
58
Edge Transport Alert Correlation Relationships
59
Hub Transport Alert Correlation Relationships
60
Mailbox - High Availability Alert Correlation Relationships
61
Mailbox - Information Store Alert Correlation Relationships
62
Performance, Disks, and Public Folders Alert Correlation
Relationships
63
Unified Messaging Alert Correlation Relationships
64

Exchange Server 2010 Management Pack Guide

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Exchange Server 2010 Management Pack Guide

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Exchange 2010 Management Pack Guide for

Operations Manager 2007

Introduction to the Exchange 2010 Management

R2 Servers running Exchange 2010 (agents) are

Agentless monitoring Not supported.

Virtual environment Not supported.

System Center Operations Manager System Center Operations Manager 2007 or

Getting Started with the Exchange 2010

Before You Import the Exchange 2010 Management Pack

How to Import the Exchange 2010 Management Pack

Creating a New Management Pack for Customizations

Enabling Event Collection for Synthetic Transaction Rules

Understanding Management Pack Operations

Understanding Alert Correlation

Service Availability Models availability for clients that access their

Client Access Availability Models the availability of each client access

SMTP (Client Submission) Availability Models client SMTP submission availability as

Outlook Client Performance Models client performance statistics based on

Hourly Mailflow Statistics Models statistics from message tracking logs to

Daily Mailflow Statistics Models statistics from message tracking logs to

Distribution Group Usage Models usage of distribution groups.

Availability Reporting Calculations

Appendix: Synthetic Transactions

Task Command Frequency

Unified Test-UMConnectivity -UMIPgateway:{gatewayname} 5 minutes

Unified Test-UMConnectivity 5 minutes

Database Test-ReplicationHealth 5 minutes

Search Test-ExchangeSearch 20 minutes

Remote Test-PowerShellConnectivity -TestType:External 10 minutes

Remote Test-PowerShellConnectivity -TestType:Internal 10 minutes

Mailbox Test-MRSHealth 3 minutes

Outlook – Internal Test-OutlookConnectivity -RpcTestType:Server 5 minutes

Outlook – Test-OutlookConnectivity -Protocol:Tcp 5 minutes

Web Services Test-WebServicesConnectivity -TrustAnySSLCertificate: 5 minutes

Post Office Test-PopConnectivity -MonitoringContext:$true 5 minutes

Exchange Control Test-EcpConnectivity -TestType:External 5 minutes

Exchange Control Test-EcpConnectivity -TestType:Internal 5 minutes

Outlook Web Test-OwaConnectivity -TestType:External 5 minutes

Outlook Web Test-OwaConnectivity -TestType:Internal 5 minutes

Internet Message Test-ImapConnectivity - ConnectionType:2 5 minutes

Outlook Web Test-OutlookWebServices 3 minutes

ActiveSync Test-ActiveSyncConnectivity - MonitoringInstance: 5 minutes

EdgeSync Test-EdgeSynchronization 15 minutes

Exchange_Execute_Diagnostic_Task.js Executes synthetic transactions

GetSite.js Returns the Active Directory site

MicrosoftExchangeServerRoleDiscovery.js Discovery script that creates

MicrosoftExchangeOrganizationDiscovery.js Discovery script that creates site-

MicrosoftExchangeClientAccessComponentDiscovery.js Discovery script for Client Access

MicrosoftExchangeEdgeTransportComponentDiscovery.js Discovery script for Edge

MicrosoftExchangeHubTransportComponentDiscovery.js Discovery script for Hub Transport

MicrosoftExchangeMailboxComponentDiscovery.js Discovery script for Mailbox server

MicrosoftExchangeMailboxDiscovery.ps1 Discovery script for Mailbox High-

MicrosoftExchangeDomainControllerDiscovery.ps1 Discovery script for

MicrosoftExchangeUnifiedMessagingComponentDiscovery.js Discovery script for Unified

MicrosoftExchangeMonitoringRoleServiceBaseDiscovery.js Discovery script for the Monitoring

MicrosoftExchangeMonitoringCorrelationEngineDiscovery.js Discovery script for the Correlation

Appendix: Objects the Management Pack

Appendix: Alert Correlation Relationships

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