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As our services depend on correct and up-to-date data, we ask the customer to inform us
of relevant changes in data. To ensure the quality of data, we have adopted internal rules
and established procedures for checking and updating personal data.
Security
We have adopted internal information security rules, which contain instructions and
measures that protect personal data from being destroyed, lost or altered, from
unauthorized disclosure, and against unauthorized access or knowledge.
We have established procedures for granting access rights to those of our employees
who process personal data. We control their actual access through logging and
supervision. To avoid data loss, we continually back up our data sets.
Our IT vendor continuously ensures that our IT equipment is up to date and has installed
appropriate security measures including firewall and virus protection.
In the event of a security breach that results in a high risk to the customer of
discrimination, ID theft, financial loss, reputation loss or other significant disadvantage,
we will notify the customer of the breach as soon as possible.
Cookies, purpose and relevance
We do not use cookies on our website.
The purpose is decisive for what types of customer data are relevant to us. The same
applies to the extent of the personal data we use. For example, we do not use more data
than the ones we need for the specific purpose, and we minimize the amount of data that
the customer must disclose.
If we wish to use personal data for a purpose other than the original, we inform the
customer of the new purpose and ask for the client's consent before we begin the data
processing with the new purpose in mind. If we have another legal basis for the new
treatment, we will inform the customer about this.
However, we do not obtain the customer's consent if we are legally required to disclose
personal data, for example as part of a statutory reporting to an authority.
However, access may be restricted for the privacy of other persons, for trade secrets and
intellectual property rights. The customer can make use of rights by contacting us.
In some cases, we will have an obligation to delete personal data. This applies, for
example, if the customer withdraws their consent. If the customer believes that data is no
longer necessary for the purpose for which we obtained it, the customer may request that
it be deleted. The customer may also contact us if the customer believes that personal
data is processed in violation of the law or other legal obligations.