Answer Key

SOCIAL WORK ADMINISTRATION AND

SUPERVISION
DR. INES V. DANAO,RSW,MSSW

MULTIPLE CHOICE QUESTIONS: Encircle the letter of the best answer.

1. All, but one, are functions of social work administration.

A. interviewing
B. policy formulation
C. planning
D. staffing
2. One of these is not Trecker’s principles of social work administration.
A. Social work values
B. Assessment
C. Leadership
D. Delegation
3. ____________ is budgeting.
A. Process
B. Planning in monetary terms
C. Agency’s financial plan of action within a specified period
D. A,B and C
4. According to Peter Drucker, social welfare agency comes into being when several people
_____________.
A. see an unmet need
B. want to meet that need .
C. get community permission to meet that need, and accept legal responsibility for
seeing that the resources are secured
D. A,B and C
5. The central dimension of social work administration process refers to the __________.
A. Work assignment within the agency structure
B. Community is the source of support
C. Object of service
D. Task of assigning work within the agency structure with the community as
beneficiary and source of support.

Name the Principle of Social Work Administration by Trecker

6. The growth and development of all participants is furthered by the administrator who
provides challenging work assignments, thoughtful supervision, and opportunities for
individual and group learning.
A. Growth
B. Participation
C. Communication

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 D. Agency purpose
7. The values of the profession are the foundation upon which services are developed and
made available to persons who need them.
A. Social work values
B. Participation
C. Growth
D. Agency purpose

8. Appropriate contributions of board, staff and constituency are sought and utilized through
the continuous process of dynamic participation.
A. Social work values
B. Participation
C. Growth
D. Agency purpose

9. The administrator must carry major responsibility for the leadership of the agency in terms
of goal attainment and the provision of professional services.
A. Planning
B. Delegation
C. Organization
D. Leadership
10. Designating other qualified staff to take on some responsibilities, with corresponding
authority,of the administrator is an essential administrative function.
A. Planning
B. Delegation
C. Organization
D. Leadership
11. The work of many people must be arranged in an organized manner and must be structured
so that responsibilities and relationships are clearly defined.
A. Planning
B. Delegation
C. Organization
D. Leadership

Name the Administrative Function

12. Development, establishment and adoption of certain guidelines to be observed in the
operation and implementation of programs and services.
A. Organization
B. Staffing
C. Policy formulation
D. Planning and programming
13. It defines the work units and the relationship of one to the other.
A. Organization
B. Staffing
C. Policy formulation

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 D. Planning and programming
14. It is the process of acquiring, developing, and maintaining a competent workforce to
accomplish the functions and objectives of the organization.
A. Organization
B. Staffing
C. Policy formulation
D. Planning and programming.
15. It is the process of setting specific goals and objectives and the means and resources for
accomplishing these.
A. Organization
B. Staffing
C. Policy formulation
D. Planning and programming.
16. It is the process of interrelating the various parts of the work of an agency so that it functions
as a whole.
A. Organization
B. Coordinating
C. Policy formulation
D. Planning and programming.
17. It is the continuing effort to effect a harmonious adjustment or relationship and mutual
understanding between the institution and its public.
A. Public relations
B. Staffing
C. Policy formulation
D. Planning and programming.
18. It is the continuous task of making decisions and embodying them in specific and general
orders and instructions in order to accomplish the agency’s goals and objectives.
A. Directing
B. Staffing
C. Policy formulation
D. Planning and programming.

19. It is the ability of individual to influence, motivate, and enable others to contribute toward
the effectiveness and successes of the organization of which they are members
A. Leadership
B. Manager
C. Human enterprise
D. Administrator

20. Managers must have the authority to give orders, but they must also keep in mind that with
authority comes _____________.
A. Accountability
B. Respect
C. Responsibility
D. Trust

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21. Workers should receive orders from only one manager. Employees should have only one
direct supervisor.

A. Unity of direction
B. Unity of command
C. Discipline
D. Administration

22. Fayol defined _________ as lowering the importance of the subordinate role.
A. decentralization
B. centralization
C. downgrading
D. devolution
23. All employees should be treated as equally as possible. Managers should be fair to staff at
all times, both maintaining discipline as necessary and acting with kindness where
appropriate
A. Rights
B. Equality
C. Equity
D. Fair
24. This means harmony and general good feelings among employees, team spirit and unity.
A. Esprit de corps
B. Team
C. Cooperation
D. Support
25. These are management functions EXCEPT one.
A. Membership
B. Planning
C. Leading
D. Organizing

26. Type of plan designed for organizational structure.

A. Procedural plan
B. Functional
C. Processual
D. Residual

27. Type of organization concerned with primary service goals

A. Line
B. Line and staff
C. Functional
D. Committee
28. One of the following is NOT a supervisory function.
A. Hiring and firing an employee
B. Supportive
C. Administrative

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 D. Educational
29. These are the core elements of supervision EXCEPT one.
A. Power and authority
B. Shared meaning
C. Trust
D. Exploitation
30. This is NOT an expressive-supportive function of supervision.
A. Ensure high morale
B. Encourage rest and job satisfaction
C. Encourage submission of perfect report
D. Improve self-confidence
31. Supervision is ____________.
A. Enabling workers to perform their functions under the guidance of a supervisor.
B. Enabling students to perform their functions under the guidance of a supervisor.
C. Enabling vounteersts to perform their functions under the guidance of a supervisor.
D. Enabling workers, students and volunteers to perform their functions under
the guidance of a supervisor.

32. One of these is NOT a pioneer school of social work.

A. University of Makati
B. Asian Social Institute
C. Philippine Women’s University
D. Centro Escolar University
33. The original name of PASWI.
A. PASW
B. NASW
C. NASWEI
D. SSWAP
34. SSWAP was replaced by _____________.
A. PASW
B. NASW
C. NASWEI
D. IASSW
35. ________is an administrative function of supervision.
A. Reviewing work performance in accordance with policies, standards and
procedures
B. Providing emotional support
C. Relating new learning to previous knowledge
D. Hiring and firing

36. ________ is an expressive-supportive function of supervision.

A. Reviewing work performance in accordance with policies, standards and procedures

B. Providing emotional support
C. Relating new learning to previous knowledge
D. Hiring and firing

37. __________is an educational function of supervision

A. Reviewing work performance in accordance with policies, standards and procedures

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 B. Providing emotional support
C. Relating new learning to previous knowledge
D. Hiring and firing
Identify the type of supervision
38. One to one supervisory relationship wherein difficulties of the supervisee are discussed with
the supervisor.
A. Tandem supervision
B. Tutorial
C. Consultation
D. Peer group supervision

39. Two experienced workers consult and collaborate with each other, covering each other’s
cases as needed.
A. Tandem supervision
B. Tutorial
C. Consultation
D. Peer group supervision

40. The worker is assigned a consultant and the supervisee schedules the consultation
meeting. The supervisee makes the final decision regarding the case consulted.
A. Tandem supervision
B. Tutorial
C. Consultation
D. Peer group supervision
41. Members of the group are experienced, matured and responsible to make meaningful
contribution to each other’s growth. They operate as equals and there is no designated
supervisor.

A. Tandem supervision
B. Tutorial
C. Consultation
D. Peer group supervision

42. It is a type of peer group supervision.

A. Tandem supervision
B. Tutorial
C. Consultation
D. Peer group supervision

43. According to Bunker and Winberg, supervisors are _________ of organizational climate who
serve as buffer between frontline staff and administrator.
A. Mediators
B. Peacemakers
C. Advocates
D. Interpreters
44. This is an administrative task of the supervisor.
A. Teaching
B. Seeing to it that worker finds fulfillment in the job

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 C. Preventing burnout
D. Assigning and distributing workload

45. The teaching function of the supervisor requires __________ between teaching too little and
too much teaching.
A. Fairness
B. Consistency
C. Balance
D. Harmony

46. Supervision is one of the ________ of administration.

A. Tasks
B. Demands
C. Elements
D. Functions

47. According to Shulman,___________ are the elements of supervisor-supervisee relationship

that are parallel to social worker-client relationship.
A. Rapport
B. Trust
C. Caring
D. A, B, and C

48. In the mid30s, the 1st non-degree training in social work in the Philippines was undertaken
by _________when it trained social welfare administrators who were school teachers
without social work training.
A. Centro Escolar University
B. Philippine Women’s University
C. Asian Social Institute
D. University of the Philippines

49. Supervisory relationship is characterized by_______________.

A. Interdependent relationship
B. Professional relationship
C. Aimed at helping worker give services effectively and further professIonal growth
D. A,B and C
50. The ultimate objective of supervision is _____________.
A. Implement agency purposes
B. Plans
C. Deepen the quality of agency services
D. A, B, and C

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