Credit Policy Version 1.2

CREDIT PROCESS MANUAL FOR MORTGAGE LOANS
Loan against Property
Version 1.2
Last Updated On October 14th 2013
Credit Policy for Mortgage Loans
INDEX
Section Description Page

Section 1 Background 3
Section 2 Approved Borrower Entities 4
Section 3 Managing Channel Partners 5
Section 4 Documentation required basis borrower types 6
Section 5 General Credit Norms 12
Section 5 (a) Credit Norms specific to Salaried Profiles 21
Section 5 (b) Credit norms specific to Self Employed Profiles 23
Section 5 (c.) Credit norms specific to Balance Takeover 25
Section 5 (d) Credit norms specific to Non Residential Premises 28
(Purchase of Office Premises)
Section 5 (e) Norms specific to Top Up Loans (Income based) 29
Section 6 Credit Process Checks 31
Section 7 Legal & Technical Verification 33
Section 8 Credit Authority Matrix 35
Section 9 RCF Authorizations 36
Section 10 Income consideration for Salaried, Self-employed 37
Professional, Self-employed Non Professional
Section 11 Income variants 41
Section 12 Deviation Matrix 59
Section 12 (a) General Deviation Matrix 59
Section 12 (b) Legal and Technical Deviation Matrix 70
Section 13 Income Ownership Matrix 73
Section 14 CIBIL Policy – Consumer Credit Information Report 76
(CCIR)
Section 15 Risk & Mitigation 78
Section 16 Control Levels 85
Section 17 Collection and Recovery Mechanism 89
Section 18 Credit Underwriting Flow 90
Section 19 Floating Reference Rate 92
Annexure 1 Caution Profiles 93
Annexure 2 Personal Guarantee Norms 94
Annexure 3 End Use Letter Format 95
Annexure 4 Property Profile Module – Rating Sheet applicable for 96
Rental Discounting of Commercial Properties
Annexure 5 Process Guideline for charge creation (State wise) 98
2
Section 1
Background:
Fedbank Financial Services Ltd (100% subsidiary of The Federal Bank Ltd) has been doing distribution
business of retail products – home loans and auto loans for the parent bank through its sales teams and
DSA network. Considering the core strength and the available market potential, it is decided to harness
the existing infrastructure of the company into sourcing of mortgage loans to be disbursed through
Fedbank itself.
Loan against property has inherent advantages in terms of huge potential to cross sell insurance
products as well as other asset relationships. Being a long term relationship account, the customers can
be tapped for other banking facilities, bonds, wealth management services etc. offered by the bank
This is primarily the reason why several leading banks and NBFC have entered this segment aggressively
The sourcing model would primarily be through DSA/ Connector network and subsequently the in house
channel would be developed.
3
Section 2
Approved Borrower Entities:
Borrower entities are broadly categorized basis their residential status and employment category
respectively
Resident Indians:
Salaried
Self Employed Professionals (SEP)
Self Employed Non Professionals (SENP)
Non individual entities – Private limited companies, partnership firms, closely held limited companies
Non Resident Indians:
Salaried
Self Employed Professionals (SEP)
Self Employed Non Professionals (SENP)
In case of NRI borrowers, the person needs to hold a valid Indian Passport or must be a PIO (Person of
Indian Origin) Card holder with a valid VISA
In case of Mariners, the borrower should carry the CDC (Continuous discharge certificate) for two years
together with two years contract renewal documents, a valid Indian Passport and VISA
4
Section 3
Managing Channel Partners
Sourcing of loans shall primarily be through the DSA network, the Connectors and the DST (Direct Sales Team) FOS. In order to ensure strict vigil
and control over DSA functioning, following checks to be in place
S. No. Parameter Check Mechanism

1 DSA Empanelment Only those DSA shall be empanelled who are already associated with leading mortgage financers
Prior to empanelment, a thorough background check shall be conducted for the DSA as well as the
promoters/ partners through RCU agency
A unique code shall be created for each DSA
2 Regular conduct of A sales unit shall be attached to each DSA on a continual basis to drive performance
business The Credit Manager shall conduct surprise visits to DSA (depending upon the scale of business, triggers etc.)
to examine overall compliance and discipline issues
Down the line, in house RCU team shall be built in to keep a constant watch on the sourcing pattern,
customer complaints, wrong commitments, seeding of files etc.
The Credit and Sales teams shall be regularly interacting with the DSA to conduct trainings, customer visits,
sourcing mix, administrative issues etc.
3 PDD / Fraud / Non A half yearly review shall happen of each DSA on mentioned parameters.
Starters / Quick Mortality Basis outcome, necessary corrective actions (including withholding of payouts, termination, blacklist,
/ Early Payment Default / criminal and recovery proceedings etc. where necessary) shall be initiated
Customer Escalations /
Business Volumes / Yield
etc.
4 Manpower Shuffle There shall be a review mechanism basis which on a half yearly or maximum yearly basis, the sales units
attached to the DSA shall be shuffled, down the line, as volumes pick up
* As regards DST, and Connectors, a detailed back ground and KYC check shall be conducted prior to hiring / empanelment. Background check of
DST shall happen through empanelled external agency as per HR policy, including taking details of permanent address on records. A unique code
shall be created in system for each DST and Connector. DST code shall be created if he is off-role.
5
Section 4
Documentation required basis borrower types
All documents submitted by the applicants should be self-attested. In case the documents run into multiple pages, the first and the last page
needs to be signed.
Sr. Documents Salaried Self Employed Professional Self Employed Non Professional
No.
1 Application form with Duly filled application form signed by all applicants (pin codes mandatory for all addresses)
photograph Any corrections/ over writing to be countersigned
Latest passport size photograph of each individual applicant
2 Know Your Customer (KYC) KYC documents are required to be collected for all the applicants in case of individuals (including guarantors),
documents & Age proof authorised signatories in case of non-individuals
Recent Photograph
All KYC documents are Identity Proof
required to be Self- Address Proof (in case of self-employed both residence and office address proof are required to be collected)
attested Signature Verification Proof
Note:
A single document can be collected as Identity, Address, and Age & Signature proof like Passport can be used as
Identity, Address and Age as well as signature proof of the applicant.
All the documents are required to be self- attested by the borrowers in their individual capacity. In case of non-
individuals, the authorised signatories would attest the documents.
All the documents are required to be “Original Seen & Verified” by employee of Fedbank Financial Services Ltd.
Age proof not required for applicant whose income is not considered
List of KYC documents as communicated by Policy Team
6
3 PAN Card  PAN Card copy should be self-attested by the individual applicant whose income is considered
 In case of non-individuals, signatory signing on behalf of the non-individual entity must attest the PAN card
copy
 Mandatory for all applicants whose income is considered. Form 60 is not acceptable for applicants whose
income is considered
 PAN details to be mandatorily captured in FinnOne
 PAN details to be verified on PAN verification website. Credit manager to check and sign the same as verified.
Name and employee ID to be mentioned on copy
 In case of any discrepancy, the details to be referred to RCU
4 Ownership Pattern (Only  For corporates, the latest share holding pattern duly certified by the company secretary/ chartered
for self-employed) accountant on company's letter head
 For partnership firm, the latest list of partners together with their profit sharing ratio duly certified by all the
partners
5 Income Documents For Fixed component In case borrower is an Individual, firm or corporate
Latest 3 months pay slips or Latest 3 year Income tax returns together with C.A certified Computation of total
Latest Salary certificate with income, Balance sheet and Profit & loss account along with the schedules and
deductions for fixed salary capital account
For Variable component Audited financials should be collected in case the accounts of the individuals are
Latest three months salary slip required to be audited (with Auditors report, Form 3CB & Form 3CD)
/ Salary Certificate/
Appointment letter/ Copy of Advance Tax challans, TDS certificates (Form 26AS), VAT returns, if required by
salary revision letter etc. credit manager.
carrying details of variable
component
F-16 of last 1 year or latest ITR

copy
7
6 Bank Statement (or Pass Copy of bank statement Copy of bank statement for last six months of operating account (Current A/c, OD/
Book) reflecting salary credits for last CC) of the business (firm/company)
six months.
The Bank statement (or Six month bank statement of all the individual applicants whose income is
front page of passbook) considered for eligibility calculation
should mention the name
of the bank, branch, name If loan is processed under surrogate variant, 12 month bank statement shall be
of the account holder, type required
of account and account Internet downloaded bank statement
number Option 1: Customer can get the bank statement down loaded from the internet and get attested from his bank
Option 2: Customer downloads bank statement in front of Fedbank Credit Manager and self attests the same. Credit
manager to check, sign and stamp confirming that the same is downloaded in his presence and duly verified
Credit manager to ensure that there are no filters applied at the time of downloading the statement e.g. transactions
within a particular range etc.
Option 3: Customer to provide an authorization to Fedbank to have the bank statement verified with his bankers
through RCU
7 Repayment Track Record Bank statement reflecting clearance of EMI is required for all the loans mentioned in the balance sheet, or loans
of existing loans, banking declared by the applicant in the application form or any other document submitted by the applicant. If loan
facilities & related repayment is reflecting in CIBIL, same would not be required basis discretion of credit manager
documentation
Repayment track record from the financial institutions is required when the EMI is irregular. Sanctioning authority to
use discretion to decision.
EMI of all the loans with outstanding tenure of more than 12 months will be considered as obligations while
calculating the loan eligibility.
Loan closure letter is required for all the loans closed during the last three months. (If the loans are reflected in the
CIBIL, loan closure letter is not required).
Sanction letter showing terms & conditions for banking facilities shall be required for other than retail asset loans like
Home Loan, Mortgage Loan, Personal Loan, Auto Loan, Business Loan etc.
8
8 Proof of business/ NA for resident salaried. Brief Business Profile on the Letter Head of the firm by the applicant.
employment continuity for Current partnership Deed/Memorandum of Understanding
last 3 years (NRI) For NRI & Mariners, last 3 Documents evidencing currently in Business like Trade License, Registered POA or
Bank Statements & Income years employment proofs in agreement with sponsor
Documents - NRI terms of contract renewals or Other income documents as specified
ITR copies accompanied by NRE/NRO account statement with any bank for last two years.
VISA and valid passport copy. At least 5 remittances shall be there in a year (Credit manager to exercise due
diligence and discretion)
Continuous Discharge
Certificates required for Computation of income, P&L account and Balance Sheet for last 3 years certified by
mariners. the C.A. / CPA or any other relevant authority as the case may be. (or equivalent
company accounts)
Latest 6 months overseas
bank statement showing Latest Income Tax returns (for the past 2 years) if applicant files IT returns in India.
salary credits
NRE/ NRO account with any

bank for last two years
showing regular remittances
(Credit manager to exercise
due diligence and discretion)
9 Processing Fee cheque and From the main operating account of the business (Salary account in case of salaried borrower)
Loan Repayment
10 FI & Tele Verification FI at Office and Residence and Tele verification to be mandatorily done for all applicants whose income is considered.
Exceptions:
 Office FI would not happen for co-applicants who are not employed.
 Residence FI for co-applicant need not happen when FI for applicant is done and both reside at the same
address
 In all other cases, Physical FI (Office and Residence) along with Tele-verification shall be mandatorily done
Note: FI waiver can be exercised as per applicable deviation matrix
Critical remarks for negative FI will include Customer address not traceable, customer is a market defaulter, customer
9
is actively involved with political or anti-social elements, customer has a bad market reputation, customer is going
through financial crisis, customer not traceable, no signs of business activity seen, customer not interested in loan,
contractual employment, mismatch in tenor of employment or stay
12 Pre-Disbursal  Loan Agreement kit duly filled and signed by all applicants
Documentation  Loan Agreement must be duly stamped
 Memorandum of deposit of title deeds duly stamped, filled and signed by all the applicants
 Technical Valuation Reports from empanelled valuator agencies
 Legal opinion/ Search Reports from empanelled legal agencies
 Original title documents
 NOC for mortgage
Title search is conducted for all properties offered as primary security.
13 year search is conducted for all properties where loan amount is up to Rs.75.0 lakh
30 year search is conducted for all properties where loan amount is > Rs.75.0 lakh
In case of a delayed disbursement beyond four month of sanction, a revised EC shall be obtained from sub registrar’s
office to confirm that the property is free from any charge being created during interim period (Same shall be at a
cost to be borne by the borrower)
Title Search Report (Refer
13 Section 7 for Legal Norms) In case borrower is a Corporate/ Firm a search on property shall also be conducted at ROC/ ROF
1 ADDITIONAL DOCUMENTATION WHEN PRIVATE LIMITED COMPANY IS A CO-BORROWER

Where Property is owned by the Company
a Memorandum of Entry Mortgage of Property by MOE or as mandated by Legal from time to time
Board resolution authorizing the company to mortgage the property, borrow and repay the monies (Signed
b Board Resolution by Chairman/ MD of the company/ Company Secretary).
Filing of Form 8 with ROC/ uploaded online on MCA site in order to register the charge post disbursement
Acknowledged copy of Form 8 together with filing fee receipt shall be collected as Over the counter (OTC)
Form 8 (where property is
c in name of company) All requests for filing of Form 8 shall be sent to secretarial department for digital signature
10
d Company Seal The Board Resolution, the Declaration & the Loan Facility Agreement shall be signed under the company seal
e Loan Documentation set Declaration – (part of loan agreement)
Where Property is not owned by the Company
a Board Resolution Board resolution authorizing the company to borrow and repay the monies
Other Documentation:
1) Certificate of Incorporation
2) Copy of MOA & AOA
3) Copy of Form 32 filed with ROC
4) Latest Share Holding Pattern of the company (On company's letter head, signed by the Chairman/ MD/ Company Secretary)
5) Declaration from directors /majority shareholders not to dilute stake without written approval from Bank (part of loan agreement)
Compliance with statutory authorities
Where the owner of the property is the Firm/ Company
Latest ITR and Audited Financials to be checked to confirm that there are no pending proceedings with any statutory authorities. In case
the Audited Financials & notes to accounts show that there are certain pending proceedings, credit manager shall seek further details.
Where the outcome of such proceedings are likely to have a material impact on the business, credit manager shall obtain necessary
relevant documentation and seek approvals as per matrix
2 (Refer deviation matrix)
11
Section 5
General Credit Norms
Sr.
No Norms Particulars
Income considered for eligibility:
Minimum 18 years at the time of loan origination

Maximum 65 years or age of retirement, whichever is less at the time of loan maturity
Income not considered for eligibility:
1 Age of Borrower Minimum 18 years at the time of loan origination

All owners of property to be borrowers
If no co-borrower, PG required (Sanction authority to use discretion as per case merits)
No minor to be co-borrower to the loan
2 Borrowers Income clubbing is permissible as per Income Ownership Matrix (Section 13)
Property to be within Geo limits as approved by the Policy Team from time to time
In case the applicant has his employment/ business in a location outside Geo Limits, following conditions to
be satisfied:
a) Property to be mortgaged must be within Geo Limits

b) Applicant's immediate relatives (parents/ spouse/ children) must be residing within Geo limits
c) Applicant's immediate relatives (staying within geo limits) must be taken as co-applicant's to the loan/ at
least one of the co-borrowers must be residing within Geo Limits
d) Repayment mode (PDC/ ECS/ Auto Debit etc.) must be provided from a bank which has a local clearing
within the Geo Limit
e) All FI reports must be positive
Geographical Limits (Geo f) Outstation BT not allowed
3 Limits) g) Funding properties in semi urban and rural areas not allowed
Applicants/ Co-applicants not to be from the caution profile list as specified by Risk & Policy Team from time
4 Caution Profile to time – Annexure 1
12
Property should not be situated in Caution/ Negative areas as specified by Risk & Policy Team from time to
time
Applicant's residence should not be situated in Caution/ Negative areas as specified by Risk & Policy Team
5 Caution/ Negative Areas from time to time
4 months from date of sanction
In case the first/ subsequent disbursement is happening post 4 months of sanction, a Re-Credit to be done:
a) Latest pay slip with updated bank statement showing last three months salary credits (Verify continuity in
employment & eligibility since sanction date) - For Salaried Profiles
b) Latest ITR copy if applicable together with Audited Balance Sheet & P&L Account (SEP & SENP)
c) Last six months updated bank statement of Main Operating Account (SEP & SENP)
d) Office and Residence FI to be positive (Salaried/ SEP/ SENP)
e) CIBIL report to be generated
Note:
Re-Credit post expiry of sanction validity is allowed only once. Post this, case to be re-appraised as per policy
6 Validity of Approval norms as though it is a fresh proposal.
Authority: L1 level, irrespective of credit authority limit, subject to:
Decrease in loan amount 1) No change in property and its valuations/ legal clearances
10 already sanctioned 2) No increase in FOIR & LTV already approved
Authority: Respective sanction authorities, subject to:
1) No pending PDD
2) Interest/ other dues relating to part disbursement being regularly serviced

11 Increase in loan amount 3) All property and eligibility norms being met as applicable to respective product schemes
Education, Business, Marriage, Medical needs, Home improvement & furnishing, Purchase and other
Personal needs. The funds shall not be used for any speculative transactions such as dealing in stock market,
gambling etc. or for any illegal/ immoral/ ignoble activities. Borrowers to sign the "End Use Declaration" at
12 Loan Purpose/ End Use the time of sanction – Annexure 3
13
Applicable LTV across product variants & collaterals:
Residential Property
(Income Based/ MTP/ EMI Equalizer/ ABB/ Gross Receipts Surrogate) – 60%
(TLA/ BTS – SENP) – 50%
Low LTV – 35%
Commercial Property
Loan to value of property (Income Based/ MTP/ EMI Equalizer/ ABB/ Gross Receipts Surrogate) – 50%
(LTV) is defined as the % of (TLA/ BTS – SENP) – 45%
loan vis a vis fair market Low LTV – 30%
valuation of the property.
Market value shall not
include the Stamp Duty, Note:
Registration and Other
13 Taxes - (LAP) Additional LTV of 5% beyond norms is permissible for doctors
Enhanced LTV up to 4% on applicable RAAC is allowed in case of insurance subject to:
a) Amount of insurance being restricted to lower of:

i) Actual premium paid OR
ii) 5% of loan amount
Insurance Cover b) Payment of insurance must directly be made to the insurance company
We should on best effort basis obtain:
- Life insurance cover equal to loan amount being availed by the main applicant which should be
pledged in favour of Fedbank. Adequate insurance to cover the construction cost of premises funded
14 General and Life Cover should be obtained by borrower (construction cost as mentioned in technical report)
14
FOIR as applicable for respective Product Schemes as may be defined by the Risk & Policy Team from
time to time
For LAP Residential & Commercial purchase:
1) For loans up to Rs. 50.00 lakh, permissible LTV + FOIR up to 140% (maximum FOIR 85%)
2) For loans > Rs. 50.00 lakh, permissible LTV + FOIR up to 140% (maximum FOIR 100%)
For LAP Commercial:
3) For loans up to Rs. 50.00 lakh, permissible LTV + FOIR up to 130% (maximum FOIR 85%)
FOIR (Fixed Obligations to 4) For loans > Rs. 50.00 lakh, permissible LTV + FOIR up to 130% (maximum FOIR 100%)
Income Ratio) – LAP &
15 NRP Note: EMI of loans with outstanding tenor less than 12 months would not be considered in FOIR
1) Two technical valuations would be required from independent empanelled technical agencies. The
valuations would be taking into account the fair market value and value as per the reckoner issued by the
office of sub-registrar or any other public source as may be specified by the Risk & Policy team from time to
time
2) Lower of the two valuations will be considered for funding purpose.
- If variance between two valuations is more than 20% but up to 30%, then average of the two
valuations will be considered
- If variance between two valuations is more than 30% , third valuation will be done and the median
would be considered (the valuation between highest and the lowest valuation will be considered)
- Variance will be computed on the basis of lower of two valuations
(Third valuation can be initiated subject to approval as per deviation matrix)
3) In case of residence cum commercial properties, approving authorities to use discretion basis inputs from
Valuations (Fair market technical valuation reports
16 value) – LAP
15
4) Each valuation report must carry photographs of the property (internal and external)
5) Valuation reports to be in the format as approved by Risk & Policy Team from time to time
6) For loan amount below Rs. 25.00 lakh and loan amount above Rs. 100.0 lakh property visit to be
conducted by Credit/ Operations manager or Location Head
7) Funding against Galas, Industrial units, Properties in Industrial Complexes and Plots is not permissible
Minimum (Tier I location: Rs. 25.00 lakh and Tier II location: Rs. 10.0 lakh)
Maximum Rs. 500.00 lakhs under regular income method

Maximum Rs. 100.00 lakh under surrogates other than Low LTV
Maximum Rs. 50.00 lakh under Low LTV surrogate
17 Loan Amount (LAP) Deviation to above can be exercised by respective authorities in accordance with sanction authority matrix
18 Sanction Limits As per delegation of authority (Section 8)
Employee loans can be approved as per deviation matrix. NIL processing fees for employee loans (legal &
19 Loan to employees technical charges to be recovered)
Rate of interest,
Processing fees & other
20 charges As communicated by management from time to time
1) Full PF cheque to be collected prior to disbursement

2) Minimum PF of Rs. 7500/- to be collected upfront and banked at the time of login
3) In case of PF bounce on account of insufficient funds, the loan can be disbursed only with requisite
21 Clearance of PF approval as per deviation matrix
22 Loan Tenure – LAP As applicable for respective Product Schemes as may be defined by the Risk & Policy Team from time to time
16
Minimum 3 years
Maximum 15 years
Loan tenor applicable as per respective product variants and available collateral
Commercial Property:
10 years
Residential Property:
(Income based, MTP, EMI Equalizer & Gross receipts surrogate – 15 years)
Others – 10 years
1) Salaried profiles other than employees of proprietary concerns, partnership firms & trusts
2) Self-employed professionals
3) Self-employed non-professionals
4) Non individuals - Pvt Ltd Companies, Firms, Limited liability companies with > 51% shareholding within
23 Borrower Types family
1) Property age - maximum 45 years at the time of loan maturity (Refer deviation matrix)
2) Loan tenure not to exceed residual age of property at the time of loan disbursement
3) Property should be self-contained
4) There should be no negative remarks in the technical valuation reports with regards to structural issues,
24 Age of Property (LAP) requisite approvals etc.
Minimum:
Residential - 500 sq. ft. (Super Built Up)
25 Area of Property Commercial - 250 sq. ft. (Super Built Up)
17
Self-Occupied/ Rented/ Leased Out (as per product schemes as may be specified by Risk & Policy teams from
time to time)
In case of rented premises (occupancy permissible for maximum one tenant)
In case of partly occupied and partly rented properties, (occupancy permissible for maximum one tenant)
26 Occupancy Vacant property can be funded only subject to deviation

1) Equitable mortgage of property financed by deposit of title deeds
2) Registered Mortgage in cases as specified by Credit, Risk & Policy Team from time to time
3) Form 8 & Form 13 to be filed with ROC in case of companies
3) Pari Pasu or Second charge is not permissible
27 Security of the Loan 4) As mandated by Legal from time to time
Mode of repayment to be taken from salary account for Salaried profiles and main operating account for Self-
employed profiles
Post Dated Cheques
Locations where ECS/ Auto Debit/ Direct Debit is available, must mandatorily provide repayment through
ECS/ Auto Debit/ Direct Debit only
3 undated Security PDC with 1/3rd of loan amount shall be collected
Loan disbursements shall necessarily happen in the same accounts from where PF is received, unless specific
deviation is sought as per deviation matrix
Loan repayment cycle shall be decided by the Risk & Policy team from time to time. There shall be not more
28 Mode of repayments than two permissible loan repayment cycles in a month
36 PDC for salaried and self-employed professional and subsequent PDC in multiple of 10
60 PDC for self-employed nonprofessional and subsequent PDC in multiple of 10
3 blank PEMI cheques to be collected in event of any part disbursements (Not to exceed sum of monthly
29 No of PDC for EMI/ PEMI PEMI amount should be mentioned on each PEMI cheque)
18
In case of ECS mandates submitted by customers, following care needs to be taken
1) ECS mandate with new CBS account number (12 - 15 digits) should be collected where customer's branch is enabled for core banking
2) Cancelled cheque should bear the new CBS account number
3) Security cheque collected should bear the new CBS account number
In case of customer's account number getting changed, fresh ECS mandate together with fresh set of SPDC from new account to be
30 obtained
1) Favouring the borrower or towards end usage as specified by the borrower in his disbursal request form
2) The bank account details of the borrower/ end user entity needs to be captured in the disbursal request
31 Disbursals form and the disbursal cheque shall be issued accordingly
For fully disbursed cases: From disbursement cheque date till end of month. In case the EMI cycle date is
10th of the month, additional PEMI of 1st nine days of the month shall be charged
For partly disbursed cases: From date of 1st disbursement till the last date of the month in which final
disbursement takes place. In case the EMI cycle date is 10th of the month, additional PEMI of 1st nine days of
32 PEMI Charges the month shall be charged
1) Dedupe check is required to be conducted for all applicants/ co-applicants and guarantors prior to sanction
2) Dedupe check needs to happen on Internal database, RBI defaulter list and such database as may be
33 Dedupe specified by Risk & Policy team from time to time.
1) Product variant type wise portfolio capping as specified by Risk & Policy Team from time to time
2) Separate scheme code shall be created for each type of product variant and same shall be tracked at
34 Portfolio Caps portfolio level
35 Facility Type Term Loans
Mandatory for all borrower types including guarantor - Individual and Non Individual
Minimum CIBIL score should be 675 (as per revised CIBIL version 2)
CIBIL Operating Guidelines – Section 13
Co-applicants who are not actively earning, carrying a CIBIL score of -1 on account of insufficient credit
36 CIBIL Check history need not be considered as a deviation
19
Telephone connection (Land line/ WLL/ Mobile) at residence of applicant is mandatory. Latest bill copy to be
37 Telephone at Residence collected at the time of loan sanction (Maximum 2 months old allowed). OSV to be done as per norms
Verification report to be sought from empanelled FCU agency to confirm genuineness of NOC. In case the
agency is unable to submit the report, the credit manager, operations manager or Location Head needs to
38 NOC for Mortgage visit the NOC issuing officials and satisfy himself on genuiness
Where original loan tenure has increased on account of increase in ROI, the same needs to be reinstated to
Increase in original loan original tenor or age of retirement whichever is earlier, either by making a part payment or increasing EMI or
39 tenure both
20
Section 5 (a)
Credit Norms specific to Salaried Profiles
1 Minimum Gross Income Rs. 45,000/- per month per applicant
Fixed obligation to Gross salary p.m. up to Rs. 75,000/- (Maximum FOIR 40%)
2 income ratio Gross salary p.m. > Rs. 75,000/- (Maximum FOIR 50%)
EMI includes all existing obligations including proposed loan
Gross salary p.m. up to Rs. 75,000/- (Maximum EMI to Net Salary Ratio - 55%)
2 EMI to Net Salary Gross salary p.m. > Rs. 75,000/- (Maximum EMI to Net Salary Ratio - 60%)
Minimum one year in current employment and services confirmed (Confirmation Proof to be documented where
service in current employment is less than 18 months) AND
Minimum 3 years of total employment experience (shall not include apprenticeship etc.) if not post graduate or
3 Employment stability professionally qualified
4 Minimum Qualification Graduate
Employees of Private 1) Cheque Salary & PF deduction
Ltd Companies (funding 2) Minimum 3 years in same company (not applicable for professionals or post graduates)
employees of non- 3) Company must be in existence for minimum 5 years and profitable for last three years with a minimum
corporates, only subject average turnover of Rs. 50.0 crores (not applicable for professionals)
5 to deviation) 4) Details on company’s financials should be checked by Credit Manager and documented from ROC website
Personal guarantor is required in following instances:
6 Personal Guarantor 1) No co-borrower to the loan (All owners of property must compulsorily be co-borrowers)
21
Employees of Public Ltd companies and Listed companies:
1) Physical PD to be done by credit manager at office of customer for loan amounts > Rs. 25.00 lakhs
Employees of Private Ltd companies & Partnership Firms:
1) Physical PD to be done by credit manager at office of customer for all cases, irrespective of loan amount
Note: Tele PD with customer to be done and documented by credit manager, for all cases where physical PD is
7 Personal Discussion not done, along with email from official email id.
22
Section 5 (b)
Credit norms specific to Self Employed Profiles
Average Net Profit for last two years after tax (Post exclusion of extra ordinary incomes) - Rs. 2.00 lakhs p.a.
Cash losses in last 2 years not acceptable
1 Minimum Income Note: Expenses of extra-ordinary nature/ onetime expenses can be added back to arrive at net profits.
No. of years in business/
2 Profession Minimum 3 years for Self Employed Professionals & Non Professionals
Not mandatory for Self Employed Non Professionals unless specifically required by “Approving authority”.
Required for Self-employed professionals - Doctors, Engineers, Chartered Accountants, Cost Accountants,
Architects etc. (As a surrogate to qualification certificates, membership number can be verified in
3 Qualification Certificate membership book issued by relevant institutes in case of CA, Cost Accountants, Company Secretaries etc.)
No two ITR should be filed in the same financial year
4 Filing of ITR There should be a gap of at least six months between filing of any two ITRs
TDS Certificate issued by LIC for last 3 years to be taken as additional income proof
Income recognition: 100% of renewal business + 50% of new business & bonus as reflecting in TDS
5 LIC Agents certificates
6 Personal Discussion Required to be done at Business/ Profession premises mandatorily for all cases
Additional norms for Non When Pvt Ltd Company is the main applicant to the loan, all main directors/ shareholders with more than
7 Individual borrowers 51% shareholding should join in as co-applicants
23
Cash profit trend: Maximum drop not more than 10% year on year
Jump in year on year net profits / turnover to be restricted to a maximum of 30%, unless the same is justified
by established evidence of introduction of new product/ service line, branch expansion, mergers and
acquisition, capacity expansion etc. Income Method
Jump in year on year net profits/ turnover > 30% can be approved as per deviation matrix
Debt Equity Ratio: Maximum 2:1

Debt Service Coverage Ratio: Minimum 1.5:1 (post considering proposed loan)
Interest Coverage Ratio: Minimum 2:1 (post considering proposed loan)
Debtors to sales ratio: Maximum 3 months
Gross Profit Margins: Minimum 12%
Net Profit Margins: Minimum 3%
Current Ratio: Minimum 1.33:1
Financial Norms (Income
8 Based) Note: Also, refer to specific product schemes for Financial norms
Maximum 2 stop payments of cheques issued, in last six months
Maximum six inward cheque returns (cheques issued by borrower) in last six months -
No instances of minimum balance charges/ penal charges for insufficient balances being maintained
Bank Statement (Income
9 Based) Note: Also, refer to specific product schemes for banking related norms
24
Section 5 (c)
Credit norms specific to Balance Takeover
In case of loan take over:
1) Approved Financers: BT allowed from all Private, Public Sector & MNC banks, HFC & NBFC.BT from
Co-operative banks not allowed – BT from select co-operative banks as published by Risk unit from
time to time shall be permissible without any deviation e.g. Saraswat Co-Op Bank & Shamrao Vitthal
Co-Op Bank.
2) NIL bounce if seasoning less than 12 months. Maximum 1 bounce permissible in last 12 month
seasoning or 2 bounces in last 18 month seasoning (Subject to EMI cleared within maximum 30 days.
Account to have never crossed 30 DPD - CIBIL)
3) LTV norms applicable as per respective product variants
4) Documents acceptable as proof of repayment: - Bank statement showing EMI clearance.
5) Account to be current at the time of loan takeover
Note:
- Loan takeover of registered mortgage - Not Allowed
- Loan takeover not allowed where title documents/ previous chains are lying with Sub Registrar or not
lying with previous financer. Borrower needs to release the same from SRO office and submit to
Fedbank)
- BT from negative list financers as communicated by Risk & Policy team – not allowed
- Original loan takeover shall include principal outstanding + foreclosure & other charges pertaining to
Pre Sanction Norms loan closure + processing fees payable towards our loan. Remaining sum shall be considered as Top
1 (Income Based) up
25
Balance Outstanding Statement:
Must be on letter head of financer and must contain the LAN, Names of all applicants, property details, loan
outstanding together with other charges, overdue etc., final amount payable, date on which above amount
must be pre-paid etc.
Property Documents:
List of documents on letter head of previous financer clearly stating that the original title documents are with
them
Customer to submit a declaration stating the list of documents which have been submitted with previous
financer and submit an undertaking to release these documents and handover to Fedbank within 20 days of
loan disbursement (Annexure)
Customer to execute a Letter of Authority and an Irrevocable POA on stamp paper duly notarised in favor of
Fedbank or its authorized representative to collect the documents from previous financer/ builder/ society/
registrar etc.
2 Pre Disbursal Documents Legal & Technical: Clearance as per policy
26
Payment Receipt: Receipt of payment issued by previous financer acknowledging receipt of disbursement
proceeds towards loan takeover
Loan Clearance letter from previous financer: Confirming closure of loan, release of mortgage and no further
dues payable
Property Documents: As per list of documents and photocopies provided.
NOC (as per format) from builder/ society as applicable: In favor of Fedbank confirming noting of charge in
their books etc.
Release of Mortgage: In case previous financer has created a Registered Mortgage/ MOE or ROC charge, the
3 Post Disbursal Documents same will need to be cleared first (Refer deviation matrix)
Note: Please refer to specific norms mentioned under each of the Product Variants
27
Section 5 (d)
Credit norms specific to Non Residential Premises (Purchase of Office Premises)
Both Individual & Non Individual
Self Employed Professionals

Self Employed Non Professionals
1 Eligible Borrowers Salaried (Refer deviation matrix)
Only ready for possession properties
Under construction properties cannot be financed – (Refer deviation matrix)
Commercial Galas, Plots, Industrial units cannot be financed. Only Office Premises & commercial space
can be funded
2 Eligible Properties Note: NRP purchase for non-self-usage can be approved only with a deviation
LTV as applicable for respective Surrogate Schemes as may be defined by the Risk & Policy Team from
time to time.
If COP = MV (LTV to be considered as a % of COP)

LTV to Cost of Property is If COP > MV (LTV to be considered as a % of MV)
defined as the % of loan vis a If COP < MV (LTV to be considered as % of MV subject to 100% of COP)
vis cost of property. Cost of
property shall include Applicable LTV across product variants
Agreement Value + Stamp
Duty + Registration + Car Park (Income Based/ MTP/ EMI Equalizer/ ABB/ Gross Receipts Surrogate) – 60%
(if part of Agreement) + (TLA/ BTS – SENP) – 50%
Amenities on builder's letter Low LTV – 30%
head/ Rs. 100/- stamp paper
(restricted to 20% of
3 agreement value) – NRP Note: Stamp duty, registration and other costs cannot be added to market value of property
Premises funded must be for self-usage

4 End Usage Premises for let out purpose can be approved subject to deviation (Refer deviation matrix)
28
Section 5 (e)
Norms specific to Top up Loans (Income based)
S No. Criteria Particulars

1 Loan Amount Minimum Rs. 15,00000/- (Minimum PF Rs. 7500/- plus taxes or 1% of loan amount, whichever is higher)
Subject to respective product variant norms being met

2 Primary Conditions Loan must not be showing any signs of stress or delinquency
There should be no pending PDD in case of internal top up
In case the original loan repayment is on PDC method, the repayment mode should be converted to ECS
on best effort basis
Top up shall be disbursed under separate LAN

3 Loan Purpose/ End usage Education, Business, Marriage, Medical needs, Home improvement & furnishing, Purchase and other
Personal needs. The funds shall not be used for any speculative transactions such as dealing in stock
market, gambling etc. or for any illegal/ immoral/ ignoble activities. Borrowers to sign the "End Use
Declaration" at the time of sanction – Annexure 3
4 Loan Tenure As applicable to respective borrower and product variant type subject to balance tenure of existing loan
in case of internal top up
5 Security Extension of mortgage on property already financed by Fedbank, as recommended by legal from time to
time
6 BT + Top Up Top up amount to the extent of prepayment charges, processing fees payable to Fedbank and the
interest for broken period shall be allowed to be released along with the Balance Takeover component.
The balance top up amount shall be released post collection of PDD documents
7 Borrower Types Salaried, Self Employed Professionals, Self Employed Non Professionals
8 Occupancy Property must not be vacant or under construction (Refer deviation matrix)
9 Seasoning Minimum seasoning of 6 months required
NIL bounce in first 6 months. Maximum one bounce permissible in latest 12 months (Subject to EMI
cleared within maximum 30 days. Account to have never crossed 30 DPD - CIBIL)
10 Other Checks CIBIL and bank statement to be checked for instances of delinquency string or new loans being availed
29
recently etc. Same should be treated in line with norms applicable to respective product variants
The latest ITR collected should not reflect downward trend in business volume (sales) or drop in cash
profit or net profit. Credit manager should seek complete details and clarifications in such instances
11 Technical Verification To be done as per norms
12 Legal Search EC/ TSR shall be verified to ensure that no transaction has taken place during interim period in respect of
property mortgaged with us. Title documents lying with us should not be taken as exclusive comfort for
waiving or postponing EC/ TSR check
Post disbursal checks:
1) Top up loan must be linked with parent loan in the system

2) At the time of foreclosure of parent loan, operations must ensure that the title documents are released only when all linked loans and
top up loans are also closed.
30
Section 6
Credit Process Checks
Following checks are mandatory for all loan proposals
1) Field Investigation at Office/ Residence of all applicants. (In case co-applicant income is not considered and address is similar to address
of applicant, residence FI for co-applicant need not be done. Office FI for co-applicant N.A. (FI can be waived if Credit Manager has
conducted visit. Visit details to be documented on file (Refer deviation matrix)
2) Tele FI at Office and Residence
3) RCU (Screening/ Sampling) of all documents submitted – KYC, Income Statements, Repayment tracks, Lease Agreement copies, Bank
statements etc. All files logged in must be screened by RCU and each file screened must be stamped as “Screened”. In case there are any
documents where the RCU has a reason for suspicion, the said document shall be taken for sampling. The document shall be stamped as
“Sampled”. The disbursement of loan shall not happen unless RCU report obtained for the sampled document. Screening to be done for
100% of logins. ITR sampling for self-employed is mandatory for all cases.
4) Similar RCU check shall be performed for the docket carrying title documents, NOC etc.
5) Customer profile/ background check through RCU agency – basis trigger findings by credit managers
6) NOC to mortgage – authenticity to be checked with issuing authority through Credit/ RCU agency
7) Check on list of intentional defaulters published by RBI/ ECGC from time to time
8) Dedupe check on internal database. (Both, Positive Dedupe to capture details of existing relationships & obligations & Negative Dedupe
to check on default history)
9) CIBIL (CCIR) check for Individuals and Non individuals. CIBIL & FI to be done for all co-applicants and guarantors to the loan
10) Personal Discussion by credit manager at business premises/ office of customers & reference checks to be done
11) Property visit by credit manager/ operations manager/ location head (as per policy matrix)
12) Technical valuations through empanelled valuators --- as per policy
13) Legal verification/ opinion/ search ---- as per policy
14) Property verification on sample basis. (Minimum 2% of properties to be verified at a frequency of 12 months)
15) ROC check on property to be done in case borrower is a corporate entity
16) In case of LAP – the funds favoring the customer shall be credited in the same operating account which is provided at the time of loan
appraisal. If otherwise, a proper request to be documented from the customer together with supporting of the other bank account –
copy of passbook, duly authorized by bank officials (OSV to be done by Credit Manager/ Operations Manager) and tallied with KYC.
Account and Bank details to be mentioned on the cheque favoring. In case of payments to other persons/ financers on behalf of
customer, proper request to be documented. Proof of account favoring, balance outstanding etc. to be taken on record and verified.
Account and Bank details to be mentioned on the cheque favoring.
31
17) Ongoing Audit and Hind Sighting of cases disbursed – Exception reports to be shared with Risk, Product & Head Fedbank.
18) Sales teams shall not directly interact with Legal, Technical, FI & RCU agencies without notice of Credit Managers. Sales team shall have
no access to Credit processing HUB barring the credit window for document submission, file login and file discussion. There shall be no
file processing HUB without presence of credit manager
19) OSV of KYC documents of principal borrower (whose income is considered for eligibility) shall be done by credit manager/operation
manager prior to loan disbursement.
20) Where RCU check of certain documents is mandatory as per policy, but RCU has not been able to conduct the check - failed/ referred to
credit, the said documents shall be OSV checked by credit manager/ operations manager prior to loan disbursement (Refer deviation
matrix)
Document & Borrower type wise, sample size
Nature of Document Salaried SEP SENP

ITR Copies 10% 100% 100%
F-16 25% NA NA
Bank Statement – Operating Account 15% 25% 40%
Bank Statement showing Repayment Tracks 15% 25% 40%
not reflecting in CIBIL *
Statement of Account showing Repayment 10% 10% 10%
tracks not reflecting in CIBIL **
List of Documents (In case of loan 10% 10% 10%
takeover)***
NOC to mortgage 100% 100% 100%
Title Documents 10% 10% 10%
KYC 5% 5% 5%
Other Documents 5% 5% 5%
Note: Above sample shall be a percentage of files sanctioned

* In case of takeover of subject loan – sampling should be 100%
** Not required when EMI clearance is confirmed through verification of bank statements
*** Every attempt must be made to verify the original list of documents available with customer. If convinced on genuineness, the verification
with banker can be avoided
Above sample size shall be reviewed by Product, Risk & Policy Team from time to time.
32
Section 7
Legal & Technical Verification
Legal and Technical verifications are pre disbursement procedures which shall be carried out through empanelled advocates & technical
valuators. Wherever necessary, inputs/ clarifications shall be sought from in house legal and technical experts
Legal Verification:
The legal verification is carried out basis photo copies of all the requisite documents which are submitted by the borrower. Basis these photo
copies, the advocate provide his legal opinion/ raises queries. The Sales team is required to have these queries resolved/ provide additional
documents where applicable. The advocate shall provide a legal opinion on his letter head stating clear and marketable title subject to collection
of documents as specified in Annexure. The advocate shall also mention the list of documents perused by him to arrive at the opinion. Wherever
applicable, a detailed Title Search shall also be conducted by the advocate together with check on latest Encumbrance Certificate. The advocate
shall clearly mention in the report that the title to the property is clear and can be accepted as a good security to mortgage, subject to collection
of documents as mentioned in Annexure. The stated documents in original/ copies (as specified in legal report) shall be collected by sales and
handed over to credit for checking. Post being satisfied, the documents shall be sent to the advocate for final vetting. The advocate shall check
all the originals and submit a final vetting report confirming that the documents received in original are acceptable as security. The legal opinion
together with the originals shall be sent by lawyers to Credit HUB under sealed envelope/ through email. Basis these documents and opinion,
the disbursement shall be authorized
In case there is a concern in the clear and marketable title of the property or there is any document missing/ insufficiently stamped or registered
or otherwise, a separate opinion shall be sought by the credit managers from the empanelled advocate or in house legal team to provide
alternatives/ mitigant basis which the loan can be disbursed. However, this shall be an exclusive profile based call which shall be taken by the
credit authority with adequate mitigation. The same shall be in line with the legal & technical deviation matrix.
Credit manager must ensure that there is a uniform allocation of work within the agencies to avoid skews. A regular dip check must be done on
the quality of service provided.
Technical Verification:
Technical verification shall be conducted by two independent technical agencies empanelled with the company. Requisite documents and copies
of approved plans, where available, shall be forwarded to the agencies. Site visits shall be conducted and valuation reports submitted. Credit/
Operations manager/ Location Head to conduct property visits as per matrix.
33
Any deviations as flagged in the technical valuation reports need to be approved as per deviation matrix subject to proper mitigation. Technical
deviations shall be taken on case to case basis.
Credit manager must ensure that there is a uniform allocation of work within the agencies to avoid skews. A regular dip check must be done on
the quality of service provided.
34
Section 8
Credit Authority Matrix
S No Job Function Credit Authority Level Sanction Limit

1. RCF – (Risk Credit Forum comprising of Head Fedbank, Risk *RCF > Rs. 300.0 lakhs up to Rs. 500.00 lakhs
& Policy Head, & Compliance) – recommended by RCM
2. Credit Committee (Head Fedbank + Risk & Policy Head + Credit Committee > Rs. 150.00 lakhs up to Rs.300.00 lakhs
RCM)
3 Risk & Policy Head/ Head Credit/ Head Fedbank L3/ L4 > Rs. 50.00 lakhs up to Rs. 150.00 lakhs
3. Regional Credit Manager (RCM) jointly with ACM L2 > Rs. 25.00 lakhs up to Rs. 50.00 lakhs
4. Area Credit Manager (ACM) L1 0 to Rs. 25.00 lakhs
Note:
1) Existing exposure on customer shall also be taken into account while deciding on above mentioned sanction limits.
2) Pricing related deviations (ROI, PF, Foreclosure charges etc.) shall be available only with L3 & above
3) All approvals of L1, L2 in their individual capacity would be ratified by the next approving authority within 15 days of disbursal and
proposal specific corrective actions shall be taken if necessary. Finding to be incorporated in proposals going forward
4) All approvals > Rs. 150.0 lakh up to Rs. 300.00 lakh to be signed by Credit Committee comprising of Regional Credit Manager, Risk &
Policy Head & Head Fedbank. A minimum quorum of two approving authorities is required (including recommending credit authority).
Acting Head Fedbank should be a part of the committee.
5) All approvals > Rs. 300.0 lakh up to Rs. 500.00 lakh to be signed by RCF comprising of Risk & Policy Head, Head Fedbank & Compliance. A
minimum quorum of two approving authorities is required with recommendation from RCM. Acting Head Fedbank should be a part of
the forum.
6) Proposals with loan amount exceeding Rs. 500.00 lakh shall be referred to the Board of Fedbank Financial Services Ltd. for their approval
7) * RCF shall be authorized to participate in a consortium lending or in participation with another lender to take a joint exposure where
Fedbank exposure shall not exceed Rs. 1000.0 lakh or 50% of total exposure whichever is lower.
8) Legal documentation for all proposals above Rs. 75.0 lakh would be screened by in house legal and clearance provided
9) The above matrix would be reviewed on a quarterly basis in line with portfolio behavior and business requirement
Definition of Level in Authority Matrix
35
RCF: Risk Credit Forum comprising of Head of the company, Risk & Policy Head & Compliance (Minimum Quorum of 2 signatories is required)
Head of Company must be a part of the Forum)
L4: Head of the company

L3: Risk & Policy Head/ Head Credit
L2: Regional Credit Manager
L1: Area Credit Manager
Section 9
Other Authorizations
1) Credit Committee is authorized to approve all the deviations which generally do not form a part of the Deviation Matrix provided
2) RCF is authorized to allow restructuring of loans/ holiday period for repayments in certain genuine cases, subject to due compliance with
provisioning norms of RBI (Other than RCF, the same also needs to be approved by Compliance Officer of Fedbank Financial Services Ltd)
3) No deviations shall be permissible for KYC waiver, Anti Money Laundering related norms, waiver of loan application forms, waiver of
loan agreements, waiver of latest title documents, at any level
4) RCF shall review the Product & Policy and introduce amendments from time to time, with proper risk mitigation in place, keeping in
mind the business requirements and portfolio behavior. This could be in terms of introducing/ withdrawal of certain product schemes,
changing existing terms of certain product schemes, deviations, approval limits, delegations etc.
Summary of all major refinements to the Product & Policy document shall be tabled by RCF to the Board of Directors of Fedbank Financial
Services Ltd.
36
Section 10 – Income consideration for Salaried, Self-employed Professional, Self-employed Non Professional
A Salaried: Eligibility Norms
Regular fixed components of monthly salary slip -

100% (As appearing in monthly payslip/ salary
certificate)
Performance Bonus - 50% of actual subject to

100% of annual basic (As reflecting in F-16 and
payslip together with reflection in bank
statement).
Annual benefits - LTA etc. - 50% (As per

appointment letter)
Fixed reimbursements not reflecting in monthly

pay slips - 50% (As per appointment letter)
Variable components like flight allowance,

overtime etc. - (50% of average of last 4 months
variable salary components - a mention of such
component should be present in the
appointment letter/ salary certificate)
Reimbursements against actual (Medical,

Telephone Bill etc.) - NIL
37
Other Income Sources: Eligibility Norms Salaried Eligibility Norms SEP Eligibility Norms SENP
50% of average of last 2
years
50% of average of last 2 years Proofs: 3 years ITR and 50% of average of last 2 years
7/12 extract or
Agricultural Income (As stated Proofs: 3 years ITR and 7/12 extract or ownership document Proofs: 3 years ITR and 7/12 extract
A in ITR) ownership document copy copy or ownership document copy
100% of average of last 2 years
3 years ITR & Registered Lease Rental Agreement copy. RCU sampling of ITR & Rental Agreement
mandatory unless rental credits reflect in bank for minimum six months and RCU of bank statement is
B Rental Income positive
50% of average of last 2 years
Proofs: 3 years ITR and Registered Leave & License Agreements (minimum 6 months rentals reflecting in
bank statement. Also, proof to establish that the property has been fetching rent for more than 2 years
at least – bank statement showing rental credits, previous leave & license agreement etc. – RCU to be
done for L&L agreement mandatorily unless rental credits reflect in bank for minimum six months and
C Rental Income RCU of bank statement is positive
LIC Commission, Brokerage, 50% commission on new business and bonus + 100% commission on renewal business
KVP, NSC, IVP and Postal
D Savings Proofs: 3 years TDS certificates and ITR copies
50% of average of last 2 years other than interest on partners
capital (Interest on partners capital - 100% of average of last 2
Interest & Dividend income 50% of average of last 2 years years as per ITR)
(Can be considered subject to
E deviation) Proofs: 3 years ITR copy Proofs: 3 years ITR copy
Income from speculations,
extraordinary incomes, capital To be reduced from net profit if the same is forming a part of
F gains, claim settlements etc. Not to be considered the same
Note: Aggregate of other sources of income must not exceed 50% of total appraised income
38
B Self Employed Professionals: Eligibility Norms
FOIR - GPR Method (all business loans and loans for personal purpose to be considered for FOIR = (FEDBANK EMI + Other EMI)/ (Avg
A FOIR) - Only for doctors GPR of last 2 years/12)
FOIR = (FEDBANK EMI + Other EMI)/ (Avg
FOIR - Net Profit Method (CA, Architect, Engineers, Professional Consultants, etc.) NP of last 2 years/ 12)
B Category: - Income Eligibility

1.5 times average of last 2 years Gross
Doctors qualified as MBBS, MD, BDS, MS or any other Specialists (Minimum 3 years Professional Receipts subject to 100% FOIR
I experience) - GPR Method
1 times average of last 2 years Gross
Professional Receipts subject to 100% FOIR
Ii Doctors qualified as BHMS/ BAMS (Minimum 5 years experience) – GPR Method
1 times average of last 2 years Gross
Chartered Accountants, Architects, Professional Consultants (Minimum 3 years practice) Professional Receipts subject to 100% FOIR
Iii lawyers to be considered for funding.- revisit - Net Profit Method
1.5 times average of last 2 years Gross
Professional Receipts subject to 100% FOIR
Iv Chartered Accountants, Architects, Professional Consultants (Minimum 5 years practice) - Net Profit Method
Eligibility 1 - Lower of A or B
Note: Gross Professional Receipts shall not include any other receipts/ sources of incomes
Note: In case of doctors, under GPR method, net medicine income = (Closing Stock + Sales - Purchase - Opening Stock). 100% of average of last 2 years
to be considered
Note: In case eligibility calculated by treating Self Employed Professionals as SENP is higher than above eligibility, SENP eligibility can be considered
Note: In cases where there is a debit of interest charged to P&L account pertaining to term loans or bank limits where the EMI is being considered in
obligation or where the loan is proposed to be taken over or closed prior to loan disbursal, such interest can be added back to net profit to arrive at
eligible income
39
C Self Employed Non Professionals: Eligibility Norms
Net Profit After Tax (Subject to maximum YOY jump restricted to
A 30%) 100% of last 2 years average
Depreciation:
100% of average depreciation of last 2 years as per audited financials.
For cases where audit is not required, Financials and ITR as certified
by C.A shall be considered. 75% of average depreciation of last 2
years shall be considered
Depreciation shall be capped to 100% of Net Profit Before Tax of last

completed year
In case of partnership firms, depreciation in proportion to profit

B share of partners can be considered
One Time/ Unusual expenses like office renovation, loss by fire etc.
can be added back to profits, basis discretion of credit manager. In
C case of net losses, these costs should not be added back
Salary income from proprietorship firm, partnership firm, company 100% of last 2 years average (Should reflect in Balance Sheet &
D etc. and interest on capital to be added back Capital A/c)
Note: In cases where there is a debit of interest charged to P&L account pertaining to term loans or bank limits where the EMI is being
considered in obligation or where the loan is proposed to be taken over or closed prior to loan disbursal, such interest can be added back to
net profit to arrive at eligible income
Eligibility 2 – Higher of Eligibility as per SEP or SENP method (Applicable for SEP)
40
Section 11
Income variants
(I) GROSS RECEIPTS SURROGATE – SELF EMPLOYED PROFESSIONALS

Sr. Parameter Norms
No.
1 Borrower Type Both Individual & Non Individual
Doctors (MD, MBBS, Surgeons, Specialists), Chartered Accountants, Architects, Consultants etc. each
with a minimum of 3 years practice
3 Eligibility Calculation/ For Doctors & practicing Chartered Accountants - 50% of Gross Receipts would be considered as income
Criteria and FOIR would be applied on 50% of Gross Receipts
For Architects, Cost Accountants & Other professionals/ Consultants
30% of Gross Receipts would be considered as income and FOIR would be applied on 30% of Gross
Receipts
FOIR to be applied as per Net Profit Method on income as computed above
Note:
Professional receipts as per audited financials
At least 60% of gross receipts as per audited financials must reflect in bank statement
Other income cannot be clubbed
Gross Receipts Cap

Year on Year Jump in Gross Receipts to be capped at maximum 30%
Appraising authority should be convinced on reasoning in terms of introduction of additional revenue
stream etc.
Alternately, average of last two years Gross Receipts or 30% growth - higher of the two can be
considered
41
Eligibility Cap
If eligibility > 2 times but less than 4 times eligibility as per Net Profit Method
If eligibility > 4 times as per Net Profit Method
(Refer deviation matrix)
Margin Cap
If PD margin is lower than Policy Margin and Gross Profit Margin as per Audited Financials is lower than
Policy Margin, Gross Profit Margin shall be considered
If PD margin is lower than Policy Margin and Gross Profit Margin is higher than Policy Margin, Policy
Margin shall be considered
If PD margin is higher than Policy Margin, Policy Margin shall be considered
Note: PD Margin is the margin assessed by the Credit manager through his PD, inspection of records,
understanding the actual margins available in the business etc. The rationale of PD margin must be
properly documented by the credit manager during the PD
4 Documentation 3 year Audited Financials
12 months bank statement of operating account
5 Other Norms All other general product norms as applicable
42
(II) TOP LINE ASSESSMENT – SELF EMPLOYED NON PROFESSIONALS
Sr. Parameter Norms
No.
Minimum number of years in business – 5 years
2 Eligibility Calculation/ Eligible Income = Gross Turnover X applicable industry margins *
Criteria
Note:
* Industry margins as specified by policy team from time to time
Gross Turnover as per audited financials
More than one business income can be clubbed where a relationship in the businesses can be
established in terms of ancillary, by products, backward/ forward integration/ sister concerns etc.
Clubbing of income from different business lines can be done as per deviation matrix
At least 60% of Gross Turnover as per audited financials must reflect in bank statement (In main
operating accounts)
Other income cannot be clubbed
Gross Turnover Cap

Year on Year Jump in Gross Turnover to be capped at maximum 30%
% growth in Gross Turnover beyond 30% where appraising authority is convinced on reasoning in terms
of introduction of additional revenue stream etc.
Alternately, average of last two years Gross Turnover or 30% growth - Lower of the two can be
considered
Eligibility Cap
If eligibility > 3 times eligibility as per Net Profit Method, deviation to be taken as per matrix
43
Margin Cap
If PD margin is lower than Policy Margin and Gross Profit Margin as per Audited Financials is lower than
Policy Margin, Gross Profit Margin shall be considered
If PD margin is lower than Policy Margin and Gross Profit Margin is higher than Policy Margin, Policy
Margin shall be considered
If PD margin is higher than Policy Margin, Policy Margin shall be considered
3 Turnover validation VAT to be 80% of appraised Turnover
4 Documentation 3 year Audited Financials
12 months bank statement of operating account

5 Other Norms All other general product norms as applicable
44
(III) MORTGAGE TAKEOVER PRODUCT – REPAYMENT BASED
Sr. Parameter Norms

No.
Self Employed Professional &

Self Employed Non Professional
2 Target Banks & Finance
Companies All Private, Nationalized, PSU Banks, MNC Banks, NBFC & HFC other than Co-operative banks. BT from
Saraswat Co-Op bank and Shamrao Vitthal Co-Op bank is allowed.
Negative list of financers shall be circulated by Risk & Policy team from time to time. BT from these
financers shall not be allowed
3 End usage for Top Up As per regular norms as applicable to LAP
4 Repayment Track 1) Minimum RTR of 12 months
2) Not more than one bounce in last 12 months and not more than 2 bounces in last 18 months
3) All bounces to be cleared within 15 days of bounce
4) Account should never be in 30 DPD (CIBIL Report)
5) Account should be current at the time of loan takeover
5 Eligibility Calculations Existing outstanding plus
1) 20% Top up where loan seasoning is between 12 to 18 months

2) 30% Top up where loan seasoning is between 18 to 24 months (maximum 2 bounces allowed)
3) > 30% Top up where loan seasoning is more than 24 months (maximum 2 bounces allowed)
4) > 50% Top up can be approved subject to deviation
Top up against non-self-occupied property can be approved subject to Deviation
Note:
- Top up component shall be computed on principal outstanding alone
45
- Top up to be booked as a separate LAP account
- LTV norms as applicable to respective product and income surrogate schemes
- No term loan borrowings in last 12 months. (If yes, outstanding of these term loans shall be
reduced from the proposed loan). Term loans would mean Auto Loan, Mortgage Loan, Personal
loan etc.
- No cash loss in latest financial year (As per ITR)
- Existing POS shall include principal outstanding + foreclosure & other charges pertaining to loan
closure + processing fees payable towards our loan. Remaining sum shall be considered as Top
up
6 Documentation & - Bank Statement and Repayment track from previous financer (RCU mandatory). Repayment
Procedure track may not be collected if loan repayment is reflecting in CIBIL
- List of documents on letter head of previous financer, or List of documents submitted by
customer and confirmed by previous financer
- Declaration cum Undertaking and Irrevocable POA as per regular BT product
- Income documents shall be verified for latest year (ITR, Balance Sheet & P&L, Audit Report,
Capital A/c etc.) though eligibility shall be based on repayment track
- All other documentation and procedures as per regular product norms
Note: Alternatively (BT + Top Up) can be offered in all other eligibility calculation schemes i.e. Income method, TLA, ABB, BTS. Top up
component can go beyond above stated limits as a % of POS subject to applicable LTV norms
46
(IV) LOW LTV PRODUCT
Sr. Parameter Norms

No.
Self Employed Professional with minimum number of years in practice – 5 years

Self Employed Non Professional with minimum number of years in business – 5 years
2 Property Type Self-Occupied Residential
Self-Occupied Commercial
NRP - Self Usage
3 Product Type Applicable only for LAP
Applicable for NRP only when self-usage of property can be established
4 Eligibility Criteria One more self-owned property (approximate value of which must be at least equal to 50% of proposed
collateral)
Bank statement quality: - No cheque bounces, minimum balance and stop payment charges. Good
inflows (Monthly inflows at least twice the proposed EMI amount. Internal account transfers not to be
considered)
No deviation on caution profile, negative FI – critical reasons, negative RCU report – critical reasons,
property/ borrower in negative area, age of property
5 Documentation Latest Shop Establishment Certificate or document establishing business continuity (latest VAT returns,
Service Tax returns etc.)
Latest year ITR copy shall be documented to establish business continuity though same shall not be
considered for eligibility purpose
No cash loss in latest financial year as per ITR/ Income documents
Last 12 months bank statement required with good inflows and banking habits (no cheque bounces,
minimum balance charges, stop payments etc.)
Proof of one more self-owned property (approximate value of which must be at least equal to 50% of
proposed collateral)
6 Other norms All other general product norms as applicable
47
(V) EMI EQUALIZER PRODUCT (EMIQ)
Sr. Parameter Norms

No.
Self Employed Professional &

2 Property Type Residential
Commercial
Not applicable for NRP
3 Loans considered under RTR of following loans to be considered for equalizing under this method:
product
Mortgage and mortgage backed loans, Business loans, Personal loans, Auto loans, CV/CE/ ME loans,
Other Term loans
4 Eligibility Criteria EMI to be consolidated need to satisfy following criteria
1) Minimum seasoning of 12 months

2) Maximum 1 bounce in last 12 months – cleared within 15 days (never in 30 + DPD)
3) Loans expired in last 3 months with a minimum track of 12 months before expiry may be
considered for equalizing
4) All loans whose EMI are considered for equalizing must be taken over by proposed LAP or
foreclosed prior to disbursement. The balance amount will be released only after all such loans
are taken over or foreclosed
5) Active Loans not taken into equalizing calculation should be of minimum 12 months seasoning.
Else, the EMI of such loans shall be deducted from eligible EMI before sanction of final loan
amount.
6) Total outstanding of loans not taken into equalizing should not exceed more than 40% of
proposed loan
7) No account must have been ever in 90 DPD on account of non-technical reasons
5 Eligibility Calculation Eligible EMI = (Sum total of all EMIs to be equalized minus EMI of other active loans not taken in
equalization and having a seasoning of less than 12 months) X 1.00
48
Maximum number of EMI which can be clubbed - 3
Maximum 4 EMI can be clubbed with deviation of appropriate authority. Of these not more than 2 EMI
should be towards unsecured loans
Maximum 6 EMI can be clubbed with deviation of appropriate authority.

Service Tax returns etc.) (Eligibility shall be based on EMI equalization)
Minimum 12 months repayment track of EMI (as stated above) together with bank clearances and
sanction letter copies (RCU mandatory)
49
(VI) BANKING – AVERAGE BANK BALANCE (ABB) SURROGATE
Sr. Parameter Norms

No.
Self Employed Professional

2 Property Type Residence
Commercial
NRP
3 Eligibility Criteria Banking Norms:
- Main Operating Bank account/s of applicant will be evaluated (Only Current A/c and Saving A/c)
- Maximum two bank accounts can be clubbed
- Bank account must be at least 2 years old.
- There should be at least 3 customer initiated transactions every month in the account
- Average monthly inflows must be at least five times the proposed EMI
- There should be NIL instances of stop payment or minimum balance charges in past 12 months
- Maximum 2% of inward cheque returns of total Cheques issued are acceptable for 12 months
period
- Maximum 1 EMI bounce permissible in 12 months (To be cleared within 30 days). Never in 30 +
DPD
Note:
For the purpose of considering the monthly inflows and the calculation of average bank balance, internal
transfers within customer's/ other related account and other extraordinary inflows in terms of
borrowings, sale of assets, deposit receipts, proceeds against dilution of stake through sale of equity,
refunds, claim settlements, rewards, compensations, speculative gains etc. must be excluded. Besides
these, any other bulk credits which do not appear to be receipts in normal course of business need to be
analyzed and understood by the credit manager
50
4 Eligibility Calculation Average bank balance of last 12 months to be calculated by taking average as on 1st, 5th, 10th, 15th,
20th and 25th of every month
Maximum two bank accounts will be clubbed for arriving at average bank balance, provided they meet
the norms stated above.
Entities/ Individuals whose bank statements are clubbed must meet the regular income ownership
matrix norms as well as the age norms. In case of non-individual entities (Prop. firms/ Partnership Firms/
Pvt. Ltd. companies), the promoters/ partners need to meet the age norms. All these entities/
individuals must join in as applicants to the loan
i) Eligible EMI = 0.6 times average bank balance
No obligations taken into calculation for Eligibility (provided these are serviced from same bank account)
In case there are any EMI being serviced from other bank accounts (As per CIBIL or otherwise) and the
loan outstanding is more than 12 months, the outstanding sum shall be reduced from proposed loan
amount, unless the said loan is foreclosed prior to loan disbursement
OR
ii) Eligible EMI = (0.5 times average bank balance) less EMI of other loans which are not reflecting in the
bank account but are there as per CIBIL or as disclosed by the applicant or otherwise
The above stated EMI of other loans need not be reduced if the said loan outstanding is less than 12
months or the loan shall be closed prior to disbursement
Lower of option (i) or (ii) shall be offered
Note: Other incomes cannot be clubbed

51
12 month bank statements of main operating accounts for purpose of calculating average bank balance
52
(VII) BANKING TURNOVER SURROGATE (BTS)
Sr. Parameter Norms

No.
Self Employed Professional

2 Property Type Residential Property
Commercial Property
Non Residential Premises
3 Eligibility Criteria - Main Operating Bank account/s of applicant will be evaluated (C/A, OD, CC)
- Bank account must be at least 2 years old.
- 12 month banks statements should be collected
- Account should have average 5 credit transactions per month during the past 12 months
- Account should have average 10 transactions per month during the past 12 months
- Average monthly bank balance less than twice the proposed EMI (Must be at least equal to
proposed EMI) - Only C/A considered
- Average bank balance of last 12 months to be calculated by taking average as on 1st, 5th, 10th,
15th, 20th and 25th of every month
- There should be NIL instances of minimum balance charges or stop payments in the bank
statements.
- Maximum 2% of inward cheque returns out of total Cheques issued during 12 months is
permissible. Clarification for the bounces to be obtained by credit manager and documented
- Maximum 1 EMI bounce permissible in 12 months (To be cleared within 30 days). Never in 30 +
DPD

4 Eligibility Calculation - Summation of all bank credits/ monthly inflows reflecting in past 12 months shall be considered
- Maximum two bank accounts can be clubbed for arriving at banking inflows and average bank
balance, provided they meet the norms stated above
53
- Entities/ Individuals whose bank statements are clubbed must meet the regular income
ownership matrix norms as well as the age norms. In case of non-individual entities (Prop. firms/
Partnership Firms/ Pvt. Ltd companies), the promoters/ partners need to meet the age norms.
All such individuals/ entities should join in as applicants to the loan
- Credit Summation would be assumed to be 80% of actual turnover.
- Hence Actual Turnover = 1.25 X Credit Summation
- In cases where two bank a/cs are considered. Credit Summation would be assumed to be 100%
of actual turnover. Hence Actual Turnover = Credit Summation
- Eligible Income = Gross Turnover (as above) X Profit Margin of Industry - same shall be circulated
by Product & Policy team from time to time
- Eligibility to be calculated as per Net Profit method
Note:
Other incomes cannot be clubbed
For the purpose of considering the monthly inflows and the calculation of average bank balance, internal
transfers within customer's account and other extraordinary inflows in terms of borrowings, sale of
assets, deposit receipts, proceeds against dilution of stake through sale of equity, refunds, claim
settlements, rewards, compensations, speculative gains etc. must be excluded. Besides these, any other
bulk credits which do not appear to be receipts in normal course of business need to be analyzed and
understood by the credit manager
5 Margin Consideration In cases where PD Margin is lower than Policy Margin and Gross Profit Margin is lower than Policy
Margin - Gross Profit Margin should be considered for appraisal of case
In cases where PD Margin is lower than Policy Margin and Gross Profit Margin is higher than Policy
Margin, Policy Margin should be considered for appraisal of case
In cases where PD Margin is higher than Policy Margin, Policy Margin should be considered for appraisal
54
of case
6 Turnover Validation VAT to be 80% of appraised Turnover
12 month bank statements of main operating accounts for purpose of calculating banking inflows
55
(VIII) LEASE RENTAL DISCOUNTING
Sr. Parameter Norms

No.
1 Purpose To enable a borrower to raise funds against the future receivables from his property which is leased out
and thereby increase his liquidity position
2 Borrower Type Salaried
Self Employed Professional (Individual and Non Individual)
Self Employed Non Professional (Individual and Non Individual)
3 Property Type Residential
Commercial
4 Loan amount Minimum loan Rs. 10.00 lacs
5 Loan Tenure Minimum tenure 2 years

Maximum tenure 9 years (Subject to balance lease period or renewable period)
Balance tenor of lease period to be greater than loan tenor
In case loan tenure is beyond lease period but within renewable period, borrower needs to be eligible for
at least 40% of the proposed loan amount basis his financials under Income Method
In case of salaried borrower, his eligibility as per income method must be equal to at least 50% of
proposed loan
6 Eligibility Lower of (only one method)
(i) EMI = (Total Net Lease Rent during the lease period X 80%)/ Tenor (months)
(ii) EMI <= 85% of present Net Rental
Net Rental = Gross Rental – TDS – Municipal Taxes – Other specific outgoes as per rental agreement, if
any
7 Lessee Profile Lessee must be a company as defined under the Companies Act 1956
56
It should have a 'AA' Rating or above by Public Rating Agencies such as CRISIL/ ICRA/ CARE OR
It should be floated by 'AA' or higher rated companies/ public sector/ statutory bodies set up by the
Government
Parent company rating can be used only when lessee is a subsidiary company
OR
Company must be listed on NSE/ BSE, and a net worth of minimum Rs. 500.0 crore
OR
Turnover of Rs. 1000.0 crore & positive net worth with no operating losses in last 3 years
Note:
In cases where the CRISIL/ ICRA/CARE ratings are not available for Lessee, decision needs to be taken as
per deviation matrix

8 Lease Period Minimum 3 years
9 Disbursal Disbursal would be in favor of the borrower or as per his instructions/ requests
10 Repayments Monthly repayments through escrow (Negative amortization not allowed)
11 Occupancy of property Lessee whose lease rentals are being discounted should occupy the property
12 Security creation Registered Mortgage of the property whose lease rentals are being discounted
3 SPDC equal to 1/3rd of loan amount

13 Property appraisal Two technical valuation reports as per norms. The reports should not only mention the fair market value
of the property but also the fair rental value of the property (potential to fetch rent)
Property must be visited by Credit Manager
Property Appraisal should be carried out as per (Annexure 5)
57
Minimum weighted average score of the property must be 5
14 Documentation Registered Lease Deed together with copies of TDS certificates to justify correctness of Tax deduction
Bank statement showing lease rental credits for at least 6 months
Financial statement of Lessee - Duly certified by Chartered Accountant if not a listed company/ financials
not available on public domain
Facility Agreement, deed of hypothecation, trust & retention agreement, letter from Lessor to Lessee,
letter from Lessee to Fedbank, Letter of intent where applicable (where loan tenor exceeds lease period
but is within renewable period), Copy of Registered Lease Deed, comfort letter from lessee to renew the
lease post expiry of lease period where applicable
15 Deed of Hypothecation For hypothecating the receivables from the lessee towards the repayment of the loan obligation availed.
This has to be suitably stamped depending upon the state where the property is located
16 Trust & Retention Enter into a Trust & Retention arrangement with the bank (Tripartite Agreement) where the borrower
Agreement opens two current accounts:
The first current account shall be designated as _____________ (name of borrower). The lessee shall
release all the sums of money receivable by way of lease rentals in the name and style as "Bank Name
A/c ___________ (Name of borrower and account number). The credit can be either by way of a cheque
or electronic transfer. This shall have no withdrawal facility for the borrower.
On the EMI due date, by virtue of irrevocable authority granted through the T&R Agreement, Fed Bank
shall withdraw all the money from this current account and adjust the amount due for the monthly
payment (including any other amount due and payable by the borrower). The balance amount shall be
transferred in the second current account that shall be opened in ____________________ (name of the
borrower) being the difference between the actual monthly rentals (net of taxes) less the monthly
repayments
17 Letter from Lessor to Irrevocable instruction from lessor to lessee informing them of the loan facility availed from Fedbank and
Lessee instructing them to remit the rentals in the above stated account. (A copy of the letter should be marked
to Fedbank). Format to be provided by Legal
18 Letter from Lessee to Letter from Lessee to Fedbank acknowledging intimation of the above arrangement and their agreement
Fedbank to abide with the same. A copy of the same to be addressed to Lessor. Format to be provided by Legal
58
Section 12
Section 12 (a)
Deviation Matrix
Eligibility Custome
Sr. Scheme Calculation r Credit
No. Nature of Deviation Group Method Category Rule L1 L2 L3 L4 Committee RCF
1 FI Waiver of Office/ Residence ALL ALL ALL    
Negative FI - Non Critical Remarks (Either      
2 Office or Residence FI must be positive) ALL ALL ALL
3 Negative FI - Critical Remarks * ALL ALL ALL     
FI Waiver of Office/ Residence can be done

subject to PD visit done at customer's Office/     
4 Residence, as applicable, by Credit Manager ALL ALL ALL
5 Geographical Limits - Norms not met ALL ALL ALL    
6 Caution/ Negative Profile ALL ALL ALL    
Customer residing in negative area/ caution
    
7 area ALL ALL ALL
RCU Negative - Applicant refused to     
8 cooperate/ Rude behavior ALL ALL ALL
Profile Decline by RCU - Non bankable/    

9 Negative Profile ALL ALL ALL
RCU Negative - Information mismatch in     
10 documents submitted ALL ALL ALL
RCU Negative - Documents could not be
verified (subject to original documents being     
11 verified by Credit/ Operations manager) ALL ALL ALL
PAN verification not done on website of
Income Tax dept. (OSV by Credit Manager to      
12 be done prior to disbursement) ALL ALL ALL
59
CIBIL score not as per norms (version 2 of >= 650 & <
    
13 CIBIL) ALL ALL ALL 675
CIBIL score not as per norms (version 2 of
   
14 CIBIL) ALL ALL ALL < 650
Obligations as per CIBIL - not considered for     
15 eligibility ALL ALL ALL
16 TVR Negative ALL ALL ALL      
17 Telephone at residence - norms not met ALL ALL ALL      
Negative Dedupe (Defaulters for Non-     
18 technical reasons) ALL ALL ALL
Negative Dedupe (Defaulters for Technical
     
19 reasons) ALL ALL ALL
20 Dedupe not done ALL ALL ALL     
21 Loan to Fedbank employee ALL ALL Salaried     
22 PF not as per norms ALL ALL ALL    
PF cheque bounce (Insufficient Funds or    
23 Stop payment) ALL ALL ALL
24 PF cheque bounce (Technical reasons) ALL ALL ALL      
Loan disbursal in account other than the PF     
25 cheque A/c ALL ALL ALL
26 Reference check not as per norms ALL ALL ALL     
Age norms not met (Income considered for
   
27 eligibility) ALL ALL ALL
Age norms not met (Income not considered     
28 for eligibility) ALL ALL ALL
Bank Statement Quality norms not met (i.e.
bounces, minimum balance charges, stop Other than     
29 payment, banking inflows etc.) ALL ABB & BTS ALL
Bank Statement Quality norms not met (i.e.
bounces, minimum balance charges, stop    
30 payment, banking inflows etc.) ALL ABB & BTS ALL
60
TLA
ABB
BTS
Low LTV
    
Income
Bank statement period less than norms (Min.
3 months required/ Minimum 3 salary credits based
for salaried. Min. 6 months required for self- Gross
31 employed) ALL receipts ALL
ALL
Other > 2 but < =3
    
BTS than accounts
32 Clubbing of bank accounts - not as per norms ALL ABB Salaried clubbed
ALL
Other
   
BTS than > 3 accounts
33 Clubbing of bank accounts - not as per norms ALL ABB Salaried clubbed
ALL
Other < 60% of
    
Audited turnover reflecting in bank statement than audited
34 less than norms ALL TLA Salaried turnover
ALL
Other <= 5 but >= 3
    
Average monthly credit transactions in last 12 than credit
35 months - less than norms ALL BTS Salaried transactions
ALL
Other
   
Average monthly credit transactions in last 12 than < 3 credit
ALL
Other
    
Average monthly transactions in last 12 than <= 10
38 Average bank balance less than norms ALL BTS ALL ABB/ EMI < 2    
61
< 5 but >= 3
times the     
39 Average monthly inflows less than norms ALL ABB ALL EMI
< 3 times the
   
40 Average monthly inflows less than norms ALL ALL ALL EMI
Bank account seasoning less than norms
(subject to at least one operating bank     
account more than 2 years old and applicant ABB
41 in business for minimum 3 years) ALL BTS ALL
ABB    
42 Bank account seasoning less than norms ALL BTS ALL
Salary credits less than norms (minimum 3 Income
    
43 required) ALL Based Salaried
44 LTV not as per norms ALL ALL ALL up to 2%     
> 2% up to
Max. LTV    
45 LTV not as per norms ALL ALL ALL 70%
46 LTV not as per norms ALL ALL ALL > 70% LTV  
47 FOIR not as per norms ALL ALL ALL up to 2%     
> 2% up to
Max. FOIR    
48 FOIR not as per norms ALL ALL ALL 100%
 
49 FOIR not as per norms ALL ALL ALL > 100% FOIR
   
Combined FOIR & LTV norms not met
50 (Maximum permissible FOIR 100%) ALL ALL ALL
Income Ownership Matrix (Individuals) - Not     
51 as per norms ALL ALL ALL
52 Top up > 50% of Original Loan ALL MTP ALL     
62
Max. Rs.
150.0 lakh -
other than
Low LTV
   
Max. Rs.
100.0 lakh
53 Loan amount more than norms ALL ALL ALL for Low LTV
Max. Rs.  
54 Loan amount more than norms ALL ALL ALL 300.0 lakh
Max. Rs. 
55 Loan amount more than norms ALL ALL ALL 500.0 lakh
LAP - C
NRP > 10 years
   
LAP - (Max. 18
56 Loan tenor not as per norms Others ALL ALL years)
Income
Based
MTP
EMI    
Equalizer > 15 years
Gross (Max. 18
57 Loan tenor not as per norms LAP - R receipts ALL years)
TLA
ABB > 10 years    
BTS (Max. 18
58 Loan tenor not as per norms LAP - R Low LTV ALL years)
> 9 years
(Max. 15    
59 Loan tenor not as per norms LRD LRD ALL years)
60 Minimum loan tenor - not as per norms ALL ALL ALL     
ALL ALL Other
    
61 Loan to salaried employee Other than LRD Salaried
63
than
LRD
Employee of Pvt Ltd Company - Norms not Income
    
62 met ALL Based Salaried
BTS
ABB
TLA
Low LTV
LRD
   
MTP
EMI
Equalizer
Gross
63 Surrogate offered for salaried ALL receipts Salaried
ALL
Other
   
Company listed on NSE/ BSE but net worth than
64 less than Rs. 500.00 crore LRD LRD salaried
ALL
Turnover of Rs. 1000.0 crore & positive net Other
   
worth with no operating losses in last 3 years than
65 (Norms not met) LRD LRD salaried
ALL
Other
Income of company, Ownership of company    
(< 51% shareholders/ partners joining in as than
66 co-applicants) ALL ALL salaried
ALL
Income of company, ownership of partner/
Other
director (< 51% shareholders/ partners joining    
in as co-applicants or guarantors or providing than
67 NOC) ALL ALL salaried
68 ITR filing - not as per norms ALL ALL ALL     
ALL
Other    
69 Business continuity proof - not as per norms ALL ALL than
64
salaried
Minimum experience/ number of years in

business - less than norms (N.A for salaried    
70 professionals & post graduates) ALL ALL ALL
< 4 for
variable
    
income (Min.
71 Salary slip not as per norms ALL ALL Salaried 2 req.)
Latest salary
slip not
available
(Office FI to
be positive
else job
continuity to
    
be confirmed
by credit
manager.
Bank
statement
must reflect
72 Salary slip not as per norms ALL ALL Salaried latest credit)
73 Form 16 not taken when required ALL ALL ALL      
Qualification certificate not available/ norms
    
74 not met ALL ALL ALL
75 Minimum income less than norms ALL ALL ALL    
Financial norms not met (Loans up to Rs.
    
76 50.0 lakh) ALL ALL ALL
Financial norms not met (Loans > Rs. 50.0
   
77 lakh) ALL ALL ALL
TLA
ALL Income ALL
Other based Other     
than Gross than > 30% <=
78 Y-O-Y jump in Gross Receipts/ Turnover LRD receipts salaried 50%
65
TLA
ALL Income ALL
Other based Other    
than Gross than
79 Y-O-Y jump in Gross Receipts/ Turnover LRD receipts salaried > 50%
TLA
ALL Income ALL
Other based Other     
than Gross than > 30% <=
80 Y-O-Y jump in Net Profits LRD receipts salaried 50%
TLA
ALL Income ALL
Other based Other    
than Gross than
81 Y-O-Y jump in Net Profits LRD receipts salaried > 50%
ALL
Other
   
Cash losses in latest ITR/ Financial than
82 statements ALL ALL salaried
83 EMI to net salary more than norms ALL ALL ALL    
Gross > 2 times but     
84 Eligibility more than net profit method ALL receipts ALL <= 4 times
Gross    
85 Eligibility more than net profit method ALL receipts ALL > 4 times
86 Eligibility more than net profit method ALL TLA ALL > 3 times    
Gross
receipts
   
TLA
87 Margin % consideration not as per norms ALL BTS ALL
ALL
Other
   
Clubbing of income from different business than
88 lines ALL TLA Salaried
66
Income
   
89 Other income considered more than norms ALL method ALL
Interest & Dividend income considered for Income
    
90 eligibility ALL method ALL
Max. FOIR =
   
91 Income consideration not as per norms ALL ALL ALL 100%
ALL
Other
    
TLA than < 80% but >=
92 VAT supporting not as per norms ALL BTS Salaried 70%
ALL
Other
   
TLA than
93 VAT supporting not as per norms ALL BTS Salaried < 70%
(Max. 0.9 X
ABB ABB) for ABB
EMI    
Equalizer Max. 1.25 for
94 EMI multiplier more than norms ALL MTP ALL EMI Equalizer
> 3 EMI but
<= 4 EMI
(Not more
    
than 2 EMI of
EMI unsecured
95 EMI clubbing more than norms ALL Equalizer ALL loans)
EMI
   
96 EMI clubbing more than norms ALL Equalizer ALL Max. 6 EMI
97 Loan seasoning norms not met ALL ALL ALL    
Active loans with seasoning less than 12
months, not considered in eligibility EMI    
98 calculation ALL Equalizer ALL
67
Total outstanding of active loans not
considered for eligibility calculation exceed EMI    
99 40% of proposed loan ALL Equalizer ALL
Balance Transfer from un-approved list of
   
100 financers ALL ALL ALL
Bounces in repayment track more than norms    
101 (subject to account never in 30 DPD) ALL ALL ALL
Term loan borrowings in last 12 months not    
102 considered for eligibility calculation ALL MTP ALL
Loan tenor exceeds lease period and
borrower's income eligibility is less than
   
norms (Loan tenor must be within renewable
103 period) LRD LRD ALL
104 Less than 6 lease rental credits LRD LRD ALL    
LRD against unregistered lease deed (subject  
105 to minimum 6 month lease rental credits) LRD LRD ALL
< 5 weighted
Minimum weighted average score of property average    
106 less than norms LRD LRD ALL score
Lessee is unrated company/ ratings not as  
107 per norms LRD LRD ALL
LRD documentation not as per norms  
108 (subject to legal clearance) LRD LRD ALL
109 Loan against vacant property ALL ALL ALL    
110 Property in Negative Area ALL ALL ALL    
ALL
Property not occupied by applicants whose
income is considered for loan eligibility i.e. Other     
occupied by other applicants whose income than ALL Other
111 is not considered LRD than LRD ALL
> 45 years at
loan maturity
Property age not as per norms (Subject to    
residual age at least 5 years beyond loan (Max. 50
112 tenor) ALL ALL ALL years)
113 Commercial property purchase not for self- ALL Low LTV ALL    
68
usage
ALL Other
Commercial property purchase not for self- than Low     
114 usage ALL LTV ALL
Norms pertaining to additional collateral not
   
115 met ALL Low LTV ALL
116 Top up on non-self-occupied property ALL ALL ALL     
117 Registered Mortgage not done LRD LRD ALL  
Max. 3
    
118 Funding against multiple properties ALL ALL ALL properties
>3
   
119 Funding against multiple properties ALL ALL ALL properties
120 Under construction property - NRP NRP ALL ALL     
Personal discussion with customer, not at     
121 business premises ALL ALL ALL
122 BT of Registered Mortgage ALL ALL ALL    
Matters pending final outcome of assessment
with statutory authorities (Income tax, Service    
123 Tax, Wealth Tax etc.) ALL ALL ALL
Third valuation to be initiated to arrive at     
124 median valuation ALL ALL ALL
Sanction plans not available (subject to OC or     
125 Completion Certificate available) ALL ALL ALL
126 Funding employees of non-corporates ALL ALL ALL     
127 Area of Property - less than norms ALL ALL ALL     
128 Pricing related norms not met ALL ALL ALL     
Funding of merged properties (Not all
properties taken as collateral) - subject to     
separate entrance, self-sufficient unit and no
129 other adverse remarks as per technical report ALL ALL ALL
130 Documentation not as per norms ALL ALL ALL     
69
Section 12 (b)
Legal and Technical Deviation Matrix
Legal and Technical Deviation Sheet

Application No:
Branch:
_______________
LAN No :
Customer Name :
_____________________
Co
Sr. No. Deviation Details L1 L2 L3 L4
de
Deviations related to legal documentation
No objection Certificate (NOC): Any clause other than the following missed out in the NOC,
1 1) Clear and marketable title, 2) Fedbank’ s charge being marked, 3) No objection to mortgage or, 4)
No further dues payable.
2 Any one of the non-priority documents are not available when required, or will be received later.
Any priority previous title documents incomplete or not available which is > 13 years old subject to
3 immediate previous title deed is available in original, 13 year search is clear and society certificate/
derivation etc. establishes the chain. Indemnity from borrower taken (for Maharashtra and Gujarat)
Prior title deeds are either incomplete or not available. Requirements: Indemnity for loss of link
4 documents is taken from the borrower along with FIR & Advertisement (paper publication) and 13
year search should be clear. Society certificate/ derivation etc. establishes the chain.
No objection Certificate (NOC): Any of the following clause missed out in the NOC,
5 1) Clear and marketable title, 2) Fedbank’ s charge being marked, 3) No objection to mortgage or, 4)
No further dues payable.
Current title document inadequately stamped/ registered or not available (subject to legal opinion,
6
FIR, paper publication & Regd. mortgage)
Registration receipt for borrower's agreement / deed not received but the original stamped and
7 registered agreement / sale deed is in our custody. (Certified true copy to be retrieved from
Registrar's office)
Deviations related to technical
70
Disbursement required for more than stage recommended by the technical report (Non-residential
1
Premises - Under construction). Stage of construction as per technical report should be 80%.
Deviations related to PDCs / EMI

1 No. of PDCs less than 60 in case of SENP but minimum 36 PDCs collected
2 No. of PDCs less than 36 in case of Salaried and SEP but minimum 24 PDCs collected
3 PDCs collected instead of ECS/Direct debit mandate at ECS locations
OTC/PDD related deviations
1 OTC for checking clearance of admin/processing fee cheque.
2 OTC of FI/ RCU Report
3 Accepted (Original or revised) sanction letter taken as OTC
4 OTC of non-critical documents as per legal report
5 PDD of share certificate, where same is not issued
6 OTC of sanction conditions
7 OTC of Property visit report, NOC verification
Original agreement to sell/sale deed/assignment agreement/construction cum sale agreement/prior
8
chain documents/lease deed/taken as OTC.
9 OTC of legal and technical report (subject to copy received on mail)
OTC of Title search report (subject to findings received on mail from legal agency and no adverse
10
remarks confirmed)
11 OTC of Indemnity, Undertakings, POA, Declarations etc. to be received from customers
12 ROC charge creation as OTC
13 BT related documents (List of Documents, Balance O/S Letter etc.) as OTC
14 Escrow A/C creation as OTC
15 LRD related documents as OTC
Waiver - Disbursement Document
71
Due to non-critical nature of the documents various documents can be waived in Mortgage Loans transactions as they do not impact on the
deal and any other legal proceedings e.g. Photocopies of non-critical/ non-priority land related transactions
1 Photocopies of the non-critical/ non-priority documents as mentioned in the legal report
No. of
Any Other Deviations Level
Deviations
1
2
3
4
5
6
L1 L2 L3 L4
Deviation Level
Total number of Deviations
Name and signature of the person signing the deviation
Explanation on Deviation sheet - The darkened portion restricts the said approver from taking deviation on the
same
"Priority" documents are defined as documents which define title of the property. This includes original title deeds, allotment letters, NOC,
Permission to Mortgage (PTMs), etc.
"Non Priority” documents" are defined as documents which are not "Priority" documents. These documents are qualifying documents.
E.g. Land Revenue Records, title search report, all other permissions (including NA permission, ULC clearance etc.), commencement certificate,
and completion certificate.
"OTC" Over The Counter, "PDD" Post Disbursement Documents"
Any conversion of OTC to PDD can be approved by L3
Any change / waiver of sanction condition can be done by respective approving authorities
Documents mentioned as PDD / OTC in the legal report does not require any approval if the same is being
awarded in the case
Any other deviation required during the loan disbursement process will rest with L3 or as delegated by Policy from time
to time
72
Section 13
Income Ownership Matrix
INCOME CLUBBING CAN BE CONSIDERED

OWNERSHIP Husband Wife Husband + Wife
Husband Y Y Y
Wife Y Y Y
Husband + Wife Y Y Y
Father + Son + Son + Daughter

Father Son Father + Son Daughter In Law In Law
Father Y N* N* N* N*
Son Y Y Y Y Y
Father + Son Y Y Y Y Y
Father + Son + Daughter In Law Y Y Y Y Y
N* - But can be allowed if Sole Son (To be confirmed through Ration card carrying family
details, declaration etc.)
Father +
Daughter + Son Daughter + Son
Father Daughter Father + Daughter In Law In Law
Father Y N N N N
Daughter N Y N N Y
Father + Daughter Y N N N N
Father + Daughter + Son in Law Y Y Y Y Y
Reason being, post marriage, there is a likelihood of priorities getting changed when it comes
to servicing old obligations.
Mother + Son + Son + Daughter

Mother Son Mother + Son Daughter In Law In Law
Mother Y N* N* N* N*
Son Y Y Y Y Y
73
Mother + Son Y Y Y Y Y
Mother + Son + Daughter In Law Y Y Y Y Y
N* - But can be allowed if Sole Son (To be confirmed through Ration card carrying family
details, declaration etc.)
Mother +
Daughter + Son Daughter + Son
Mother Daughter Mother + Daughter In Law In Law
Mother Y N N N N
Daughter N Y N N Y
Mother + Daughter Y N N N N
Mother + Daughter + Son in Law Y Y Y Y Y
Brother 1 Brother 2 Brother 1 + Brother 2

Brother 1 Y N N
Brother 2 N Y N
Brother 1 + Brother 2 Y Y N*
N* - But clubbing can be allowed if property units are separable
Brother Sister Brother + Sister

Brother Y N N
Sister N Y N
Brother + Sister N N N
Sister 1 Sister 2 Sister 1 + Sister 2

Sister 1 Y N N
Sister 2 N Y N
Sister 1 + Sister 2 N N N
74
Income Ownership Matrix for Non Individuals
Sr. Income Ownership Particulars

No.
1 Income of company, ownership of Company, Promoter Directors/ Partners & more than 51% Share Holders/ Partners to join as co-
company borrowers
Interest on partner’s capital, salary to partners, and interest on loans from partners, director’s
remuneration, other payments to directors in terms of sitting fees, interest against advances
and payment to related parties as per audit report can be added back to net profit. (all persons,
payments to whom have been added back to net profit, must join in as co-borrowers)
2 Income of company, ownership of Company to join as co-applicant, Promoter Directors/ Partners & more than 51% Share Holders/
partner/ director Partners to join as co-borrowers or guarantors or provide NOC.
NOC from remaining partners to be obtained to allow company to join in as co-borrower
Interest on partner’s capital, salary to partners, and interest on loans from partners, director’s
remuneration, other payments to directors in terms of sitting fees, interest against advances
and payment to related parties as per audit report can be added back to net profit. (all persons,
payments to whom have been added back to net profit, must join in as co-borrowers)
*Refer Deviation Matrix
75
Section 14
CIBIL Policy – Consumer Credit Information Report (CCIR)
It is mandatory to do a CIBIL check on all applicants to the loans prior to loan sanction, irrespective of product type and scheme. CIBIL also needs
to be done for guarantors to the loan prior to loan disbursement.
Obligations to be considered basis CIBIL Report
All loans appearing in CIBIL and Financial statements need to be considered into obligations while calculating eligibility. In case EMI amount is
not available, following tenure to be considered to calculate the monthly EMI
Home Loan/ LAP --- 90 months

Two Wheelers/ STPL/ PL --- 36 months
Other Loans --- 48 months
Example
S
No. Product Type Loan amount as per CIBIL Tenor to be considered Obligation to be considered
1 Home Loan 20,00,000 90 months (20,00,000/ 90) = 22,222
2 Two Wheeler 50,000 36 months (50,000/ 36) = 1,389
3 Auto Loan 6,00,000 48 months (6,00,000/ 48) = 12,500
Note: In case of home loan, even if the case is partly disbursed and borrower is only paying PEMI, still the complete EMI on full sanction amount
should be considered as an obligation
Obligations to be considered in case of Credit Cards, basis discretion of credit manager
In case of credit cards, monthly obligations to be calculated as follows:
(Total O/s amount on all cards – Rs. 15,000/-) x 5%. This should be taken as a monthly obligation for credit card outstanding. 5% is considered as
that is the minimum amount due which the customer has to pay on his outstanding sum. Rs. 15,000/- is deduced from outstanding in CAT A
locations as the same can be presumed towards regular household expenses. For CAT B locations the amount deductible shall be Rs. 10,000/-
76
Frequency of CIBIL enquiries:
CCIR also gives details of the enquiries made on the customer by other banks and finance companies. Recency and frequency of enquiries,
together with type of enquiries shall be a trigger for the credit buyer to further investigate. This could also be a trigger towards multiple funding.
Higher number of enquiries for unsecured loans, or enquiries for proposed loan running over several months could be a hint that the customer is
unable to raise funds easily in the market.
If there are more than 5 enquiries for same product in last 3 months or more than 10 enquiries for all products together in past three months,
the profile needs to be referred to RCU for further investigation
Negative behavior norms basis CCIR:
S No Source Product Negative Behavior Norms

1 Auto Loans/ CV/ CE/ Ever 90 +, or twice in 60 + or “SMA”, “SUB”, “DBT”, “LSS” or WO/ Legal/ SF
Professional equipment
loans
2 TW loans Ever 60 +, or twice in 30 + or “SMA”, “SUB”, “DBT”, “LSS” or WO/ Legal/ SF
3 Personal Loan Ever 60 +, or twice in 30 + or “SMA”, “SUB”, “DBT”, “LSS” or WO/ Legal/ SF
4 Home Loan/ LAP Ever 90 +, or twice in 60 + or “SMA”, “SUB”, “DBT”, “LSS” or WO/ Legal/ SF
5 Credit Card Ever 60 +, or twice in 30 + in last 12 months or “SMA”, “SUB”, “DBT”, “LSS” or WO/ Legal/ SF
6 Other Loans Ever 60 +, or twice in 30 + or “SMA”, “SUB”, “DBT”, “LSS” or WO/ Legal/ SF
Note:
SMA Special Mention Account
SUB Sub Standard
DBT Doubtful
LSS Loss
WO Written Off
SF Suit Filed
Legal Referred to Legal action
77
Section 15
Risk & Mitigation
Collateral Risk
Sr. Risks Mitigants

No.
1 Multiple Funding by more than one institution Legal opinion from empanelled advocates basis internal checks, 13 years Title
search for loans up to Rs. 75.0 lakh and 30 years Title search for loans > Rs. 75.0
lakh. Latest EC check.
Authenticity of NOC to mortgage shall be checked with issuing authority through

Credit/ RCU
Authenticity of documents checked by RCU – Screening/ Sampling
Technical report shall carry details of occupancy (LAP).
Property visits by credit/ operations managers/ location heads as per matrix

2 Death of Applicant without legal heirs Insurance where available
Enforcement of Security
3 Property unoccupied/ poor upkeep/ improper end usage of Review of collateral properties at a defined frequency through authorized
property post disbursal representatives/ agencies. Corrective actions to be taken in accordance
4 Unrevealed identity of seller/ vendor/ payee KYC of seller including photo ID and signature proof to be collected in case of
resale transactions (Purchase of Commercial premises)
In case of purchase from builder, cheque favoring and bank account details of
builder to be verified/ captured
In case of disbursement favoring person/ company other than borrower, proper

request letter from borrower supported by complete account details of payee are
captured
78
5 Forging of Sale Deed RCU Screening/ Sampling of title documents prior to loan disbursement
Verification with Sub Registrar in case of doubts
Vetting of original title documents through empanelled advocates prior to every

disbursement
Keeping away from proposals where deeds cannot be verified (Other than Loan
Takeover from reputed financers)
6 Property attached through Sales Tax or Income Tax Notice/ Audit Report, wherever available, to be checked for any pending proceedings/
Other Government Agencies claims by Income Tax & Sales Tax Authorities. If yes, detailed clarifications to be
obtained prior to disbursements
This Risk is however not 100% covered for subsequent assessment outcome, post
disbursal
7 Sale of Property after funding by financer Financer shall continue to have legal charge on the property, though the
possession maybe in the hands of third party
NOC to mortgage is obtained from the relevant authorities, thereby notifying them
of our charge to be recorded in their books
In case of corporate funding, the charge is created through Registered Mortgage

on case to case basis and filing of Form 8 and Form 13 with ROC in each case
8 Direct collection of documents from previous financer by Inherent business risk in loan take over cases. Legally customer is bound to hand
customer, post loan closure through us over the documents to us
Declaration cum undertaking to handover all the documents to us, duly stamped,
shall be obtained from customer prior to loan disbursements
Irrevocable POA in our favor to collect documents from previous financer shall be
obtained from customer prior to loan disbursements
9 Unavailability of documents with previous financer in case of This is an inherent business risk in case of loan takeover transactions. However,
loan takeover loan takeover shall be permitted only from restricted financers who are reputed
79
Declaration cum undertaking from customer carrying the list of title documents
shall be obtained prior to disbursement along with list of documents on letter
head of financer
10 Incorrect property valuations
Minimum 2 valuations from independent reputed valuator agencies. Lower of
High valuation would lead to credit risk these shall be considered.
Low valuation would lead to business loss risk
Cross technical valuations (dip check)
High value properties visited by credit manager/ operations manager/ location

head
Market feedback
Customer’s purchase cost

11 Usage violation of property Commercial property used for residential can be considered for funding
Residential property used for commercial can be considered for funding provided
width of roads is in line with requirements of commercial property, monthly outgo
is as per commercial usage, locality has mixed usage norms
12 Demolition of property – unauthorized structure/ Act of God/ Approved plan collected and recorded for new properties. Approved plans would
Re-construction not be available for old properties. This shall be an inherent business risk in line
with industry practice. For such properties, risk of demolition is examined in line
with existing development rules.
In event of demolition, identification of funded property becomes impossible in

multi storey unit. The loan shall be categorized as un secured.
Property insurance shall be insisted on best effort basis
The loan agreement shall not permit a demolition of property for re-construction/
renovation purpose without prior consent of lender
13 Certain Prior chain documents/ title deeds missing I) In case the prior chain document is more than 13 years old:
80
An indemnity from the borrower to be obtained.
Society share certificate should establish the chain of property transfers if
applicable
Encumbrance certificate and 13 year search report should be clear
II) In case the prior chain document is less than 13 years old but not the immediate
prior chain:
An indemnity from the borrower to be obtained.

applicable
Advertisement for missing documents in local newspaper accompanied by no
claim certificate from advocate
Police FIR
III) In case the prior chain document is less than 13 years old and is the immediate
prior chain:- Avoid, unless all conditions specified under point (II) above are
satisfied and a Registered Mortgage is done
Note: Credit manager to use his discretion while funding such properties keeping
in mind customer profile, available LTV and overall credit comfort.
14 Latest Title Document is missing To be avoided unless, the misplacement is on account of fault of Fedbank Financial
Services Ltd or its authorized representatives
Process of recreation of documents to be adhered

applicable
Advertisement for missing documents in local newspaper accompanied by no
claim certificate from advocate
Police FIR
Registered Mortgage to be done
COE approval to be obtained
81
15 In a multiple unit, a portion of UDS (Undivided share of land) The same shall be brought out in the legal opinion obtained from the empanelled
is still retained by the owner/ landlord advocate
If no proper mitigation available, such properties shall not be funded

16 Property within CRZ (Costal Regulation Zone), Industrial Cannot be funded (The same shall be flagged in the Technical reports)
complexes, properties with no access to the roads
17 Property beyond FSI Extent of deviation to be ascertained. FSI beyond approved norms but within
overall allowable norms can be considered for funding.
Funding can be done after ascertaining availability of basic facilities in the property
like sewage, electricity, water etc.
18 Setback less than minimum norms/ Plot coverage beyond Acceptable with an approval from L4, subject to deviations are not to a great
maximum extent allowed extent. Opinion from technical agency with regards to local practice etc. shall be
obtained.
19 DTCP (Department of Town & Country Planning) approval for If individual building approval from competent authority is available, DTCP
layout missing approval can be left out.
Note: In case of any typical legal nuance in any particular transaction, the same shall be addressed basis legal opinion sought from empanelled
advocate and opinion of in house legal team. The same shall be signed off at L3 level/ COE level depending upon the severity
Operational Risks
Sr. Risks Mitigants

No.
1 Collusion of Technical Agency with Customers Cross technical reports in place
High value properties shall be visited by Credit Managers
Ethics of the vendors shall be constantly monitored by in house RCU teams
as volumes pick up and a dedicated team is put in place
2 Collusion of Legal Agency with Customers Thorough reading and understanding of legal report, verification of
property documents etc. shall be carried out by the in house credit teams
Originals shall be verified/ vetted by the lawyers as well as in-house teams
The Hind sighting teams shall be verifying the documents accepted
ongoing basis
Cross legal to be conducted on sample basis
82
3 Collusion of FI agency with Customers Cross verification during PD
Dip check to be done by credit manager on Tele verification ongoing basis
4 Collusion of documents verification agency with customer Random verification of originals with customer
Original ID proof of customers to be verified by credit/ sales manager
either during the PD or prior to disbursement
5 Loss of documents/ documents getting damaged at Detailed Operation guideline to be put in place to handle property and
storage loan documentation.
Professional agencies to be hired for document storage, wherever
necessary
6 Loss of documents in transit Teams shall be constantly trained and sensitized to exercise utmost
caution while handling critical property documents/ loan documents.
In event of loss, process of recreation of documents to be followed

7 Release of title documents without receipt of complete Loans in default, top up loans etc. shall be linked through the system (basis
foreclosure dues/ without recovery of outstanding in instructions from underwriting teams/ collection teams)
linked loans/ without recovery of outstanding in other
accounts in default System has the ability to cross link. As such, there is no possibility of
documents getting released wrongfully
Ongoing Hind Sighting and Audit in place to flag such lapses

8 Incorrect insertion of documents in dockets belonging to Ongoing Audit and Hind sighting to identify such lapses at storage place.
other loan accounts The same shall be carried out with reference to the legal and technical
reports
9 Handing over of wrong documents to wrong persons Detailed operation guideline put in place with regards to hand over of
documents
Detailed KYC verification and receipt acknowledgment to be taken
together with contact details of recipient
10 Collusion of employees with customers Ongoing Audit, Portfolio behavior, immediate actioning on slightest
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triggers
In house RCU and Vigilance team to remain active
No proposal can be signed off without joint approval/ recommendation
from another credit officer. In case of loan proposals approved by L1 level,
the same need to be ratified by L2 level. In case proposal is directly
processed by L2 level, the same needs to be ratified by L3 level
11 Documents verified at legal office differ with the ones Sealed envelopes with signatures of lawyer across the seal should carry the
submitted for disbursement docs to be submitted for disbursements
12 Loss of customer documents from office Detailed guideline for handling of documents
Providing of safe custody for documents
Fixing of accountability at each stage
Document recreation process to be followed
13 Mishandling of customer’s cheques Declaration from customer stating number of cheques handed over to us
with cheque numbers
Informing customers of the processing fees and other charges at the time
of file login
Detailed RCA of customer complaints
Return of cheques to customer only through courier post cancellation
(Operational guideline)
14 Missing of documents from vendors office Process to be put in place to seek acknowledgment from vendor for
documents handed over and received back
15 Instances of DSA/ DST accepting cash from customers Application form to clearly mention that we do not accept any cash from
customers – “water mark”
MID – Most important document, counterfoil acknowledgment received
from customer to carry mention of the same (to be put in place)
A detailed analysis to be done by RCU agency with regards to any such
customer complaints/ triggers
Process of putting dummy files in the system to keep a check on the DSA/
DST behavior, can be explored
16 Data Theft PC hardening shall be carried out by IT – though data theft with regards to
customer contact details cannot be completely eliminated
High foreclosure charges and PF shall act as deterrent factors for

customers to close loans and move to competition
84
Section: 16
Control Levels
Program Level:
1) New Programs and Product Schemes to be approved by RCF

2) Existing Programs & Product Schemes to be reviewed by RCF on Monthly basis – presented to Board on Quarterly basis
3) In case of material deterioration in portfolio quality, write offs, impact on profitability etc. – RCF to review the same twice in a month
Portfolio Quality:
1) Portfolio monitoring, MIS, Reports etc. on a regular basis

2) Audit – (Ongoing Hind sighting, Internal Audit, External Audit)
Portfolio Triggers: - Shall be monitored branch location wise – after the portfolio > 100 crore
Trigger Parameter Portfolio Capping Review Mechanism/ Actionable

Individual surrogate 20% In case composition exceeds 20% cap - Review: PDD status, Quick Mortality, Yield,
composition* Non Starters, DPD, Hind Sighting Reports, Frauds and NPA provisions. Basis
findings, RCF to approve continuation of business under said surrogate, subject to
amendments, if necessary.
Scheme Composition* 65:35 Surrogate based program (65%) : Income based program (35%) - (In case said
composition is breached - Review: PDD status, Quick Mortality, Yield, Non Starters,
DPD, Hind Sighting Reports, Frauds and NPA provisions. Basis findings, RCF to
approve continuation of business under said surrogate, subject to amendments, if
necessary.)
0.50% In case any product scheme has EPD exceeding 0.5% of respective portfolio, a
detailed RCA to be done, findings shared with RCF in monthly review and
Early Payment Default (EPD) corrective measures to be taken. All further proposals under that scheme need to
be approved at RCM (L2) and above level, till such time that the EPD is brought
below 0.5% for the said product scheme
Quick Mortality 0.50% In case any product scheme has a quick mortality exceeding 0.5% of respective
85
portfolio, all further proposals under that scheme need to be approved at RCM (L2)
and above level, till such time that the quick mortality is brought below 0.5% for
the said product scheme
30 + DPD 2.0% In case any product scheme has 30+ DPD exceeding 2.0% of respective portfolio, a
detailed RCA to be done, findings shared with RCF in monthly review and
corrective measures to be taken
90 + DPD 0.75% In case any product scheme has 90+ DPD exceeding 0.75% of respective portfolio,
a detailed RCA to be done, findings shared with RCF in monthly review and
corrective measures to be taken. All further proposals under that scheme need to
be approved at RCM (L2) and above level, till such time that the 90 + DPD is
brought below 0.75% for the said product scheme
NPA (180 + DPD) 0.75% In case any product scheme has 180+ DPD exceeding 0.75% of respective portfolio,
a detailed RCA to be done, findings shared with RCF in monthly review and
corrective measures to be taken. All further proposals under that scheme need to
be approved at Risk & Policy Head (L3) and above level, till such time that the 180
+ DPD is brought below 0.75% for the said product scheme
NCL 0.5% A detailed review shall be conducted by RCF and corrective measures in terms of
discontinuing particular product scheme etc. shall be taken if necessary. RCA shall
be conducted through RCU and immediate recovery actions shall be instituted
Other Program/ Product Scheme Same shall be monitored and actioned upon in accordance
specific triggers
PDD Critical PDD > 180 DPD, not more than 1% of loan accounts booked under loan takeover schemes
Product scheme shall be reviewed/ suspended till such time that critical PDD > 180 DPD is brought down up
to 1% or less
Channel payouts to be kept on hold in case of any critical PDD > 90 DPD
Average Ticket Size Average Ticket Size to be maintained at Rs. 60.00 lakhs 75 lacs
Average Loan Tenure Average Loan Tenure to be maintained around 10 years -
Average LTV Average LTV of Portfolio to be maintained at 50%
Average composition of Residential (60) : Commercial (40)
Residential to Commercial
properties*
Average composition of Self Self-Occupied (60) : Non Self Occupied (40)
Occupied to Non Self Occupied*
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Note:
Early Payment Default (EPD): 30 + Days Past Due (DPD) for loans which are <= 3 months on book
Quick Mortality: 90 + Days Past Due (DPD) for loans which are <= 12 months on book
Critical Deviation Triggers: (to be monitored after the portfolio > Rs. 100 crore)
Trigger Parameter Portfolio Capping Review Mechanism/ Actionable

Negative FI (Critical Remarks) 5% Review the mitigation taken at the time of sanction. Review portfolio behavior and
take corrective measures
Negative RCU finding (Refused to 5% Review the mitigation taken at the time of sanction. Review portfolio behavior and
cooperate/ rude, profile decline, take corrective measures
documents could not be verified)
Geographical Limits – Norms not 2% Review the mitigation taken at the time of sanction. Review portfolio behavior and
met take corrective measures (special focus on collection mechanism and EMI banking)
Caution/ Negative Profile 5% Review the mitigation taken at the time of sanction. Review portfolio behavior and
CIBIL Score less than 700 owing 5% Review the mitigation taken at the time of sanction. Review portfolio behavior and
to delinquency string (Non- take corrective measures
technical reasons)/ Negative
dedupe (defaulters for non-
technical reasons)
Income Ownership Grid – 2% Review the mitigation taken at the time of sanction. Review portfolio behavior and
Deviation take corrective measures
Property in negative area 2% Review the mitigation taken at the time of sanction. Review portfolio behavior and
Bank statement quality (bounces, 2% Review the mitigation taken at the time of sanction. Review portfolio behavior and
stop payments, minimum take corrective measures
balance charges etc.)
LTV deviation beyond norm as 10% Review the mitigation taken at the time of sanction. Review portfolio behavior and
defined under Program Scheme take corrective measures
FOIR deviation beyond norm as 10% Review the mitigation taken at the time of sanction. Review portfolio behavior and
87
defined under Program Scheme take corrective measures
Deviation with regards to 10% Review the mitigation taken at the time of sanction. Review portfolio behavior and
occupancy norm as defined take corrective measures
under Program Scheme
Minimum income norms not met 2% Review the mitigation taken at the time of sanction. Review portfolio behavior and
Financial Norms not met for Self 10% Review the mitigation taken at the time of sanction. Review portfolio behavior and
Employed (Critical Ratios) take corrective measures
Deviation on Debtors & Creditors 10% Review the mitigation taken at the time of sanction. Review portfolio behavior and
Reference for SENP take corrective measures
Y-O-Y jump in Net Profit 15% Review the mitigation taken at the time of sanction. Review portfolio behavior and
considered > 30% up to 50% take corrective measures
maximum (Net profit based
products)
Y-O-Y jump in Turnover 15% Review the mitigation taken at the time of sanction. Review portfolio behavior and
considered > 30% up to 50% take corrective measures
maximum (Turnover based
products)
Age of property more than 2% Review the mitigation taken at the time of sanction. Review portfolio behavior and
defined norms take corrective measures
Minimum experience/ Minimum 10% Review the mitigation taken at the time of sanction. Review portfolio behavior and
number of years in business take corrective measures
(Norms not met for SEP/ SENP)
Loan tenure more than 15 years 5% Review the mitigation taken at the time of sanction. Review portfolio behavior and
take corrective measures. Also to be reviewed in light of ALM
Deviation on prior chain of title 5% Review the mitigation taken at the time of sanction. Review portfolio behavior and
documents take corrective measures.
PDC repayment in ECS location 10% Review the mitigation taken at the time of sanction. Review portfolio behavior and
take corrective measures.
The company shall comply from time to time with RBI CIRCULAR NO.DNBS (PD) CC. NO.127/03.10.42/2008-09 DATED 14-08-2008 on fraud
reporting in FMR 1 format and quarterly reporting of frauds outstanding and progress report in FMR 2 and FMR 3 formats. We shall also take
steps to file criminal complaints wherever necessary and will send one copy of FMR 1 to parent bank for onward reporting to RBI
88
Section 17
Collection and Recovery Mechanism
Collection and recovery procedures followed shall be in consonance with the Fair Practices Code adopted by the company
Sr. Delinquency String Recommended Action

No.
1 Regular Account SMS alert shall be sent to each loan account prior to monthly due date, intimating the
borrower of the EMI amount due and the due date, requesting him to maintain sufficient
balance in the bank
Relationship officer calls up customer prior to due date and intimates EMI details
2 First Bounce (EMI 1) SMS alert shall be sent to borrower intimating him of the bounce details and requesting him
to arrange for EMI clearance in next presentation
Relationship Officer to call up the customer, intimating him of the bounce details and
requesting him to arrange for EMI clearance
3 Non clearance in representation Call Center to call up the customer, intimating him of the bounce details and requesting him
to arrange for EMI clearance
4 30 + DPD Sales Team/ Relationship Officer to coordinate with the customer and ensure that the
requisite sum is collected and credited to customer’s loan account (Target assignment)
Basis sales feedback, account shall be referred to in-house collections (Adequate notices shall
be issued to customers intimating them of their overdue).
The above shall be regularly reviewed by Risk & Collections team to ensure optimal efficiency.
Depending upon the criticality of the account, the recovery shall be assigned to empanelled collection agencies post due diligence for their
empanelment. The agencies shall abide by all the guidelines of RBI for recovery procedures
* In case of sticky accounts, recovery suits shall be filed against customers
* In case of fraud accounts, recovery suits/ criminal proceedings shall be initiated against the customers
Note: * L4 approval shall be required to initiate recovery proceedings/ criminal suits against customers, basis recommendations of in house legal
teams and collections
Note: A comprehensive collection policy document shall be put in place which shall carry details on agency empanelment procedures, RBI
guidelines, DPD wise bucket allocation logic, recovery procedures, legal action etc.
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Section 18
Credit Underwriting Flow
Sr. Process Flow TAT FPR

No.
1 File Login at CPA Desk. Before login, sales desk does basic T0 CPA (Credit Processing Assistant)
eligibility calculation and mentions the scheme under which
the loan shall be booked. CPA conducts following checks: - PF
cheque, duly complete loan application form, basic file
completion and KYC. Initiates FI, RCU & CIBIL. Moves the file
to Credit Manager for prima facie screening and deciding on
eligibility scheme
2 Credit manager checks the file and if prima facie OK, decides T0 + 1 Credit Manager
the eligibility scheme under which the loan can be disbursed.
Refers the file to CPA along with queries for preparing the
CAM and coordinating for query resolution (If all basic
documents are complete, time is fixed for conducting Personal
Discussion with customer)
3 Post receipt of prima facie go ahead from credit manager, CPA T0 + 1 CPA (Credit Processing Assistant)
initiates Legal & Technical. Communicates documentation
related queries to sales team for resolution. (Legal would be
initiated basis photo copies)
4 Credit Manager conducts PD with customer at his Office/ T0 + 7 Credit Manager
Business setup and prepares approval note (Before initiating
approval note, legal, technical, and RCU reports must be
obtained). Credit manager to visit the property to be
mortgaged, wherever applicable
5 Sanction decision communicated to customer and balance T0 + 10 Sales Manager
processing fee collected together with original title
documents, loan agreements, NOC, repayment mode and
SPDC
6 Credit Manager checks all the original documents and satisfies T0 + 13 Credit Manager
himself vis a vis legal opinion, TSR and EC received from
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empanelled advocate. Deviations, if any, to be initiated and
obtained from appropriate authorities. Time fixed with
customer to complete the documentation for final
disbursement. Original Documents to be sent to advocate for
vetting and obtaining final report.
7 Final vetting report to be obtained from advocate. Charge to T0 + 14 Credit Manager
be created and loan booked in system (LOS). File forwarded to
Operations for NDC (Non discrepancy check) and disbursing
loan in system
8 Operations to conduct necessary checks and disburse loan in T0 + 14 Operations Manager
system. PDC/ SPDC/ Loan Documents etc. sent to storage and
PDC banking team
9 The file shall be checked by Audit & Hind Sighting team and T0 + 45 Audit & Hind Sighting
exception reports shall be published for immediate actioning
10 Account details shall be forwarded to Customer Retention T0 + 15 Customer Retention/ Service Desk
Desk. The team shall be responsible to send reminders to
customers to maintain sufficient bank balance prior to due
date (SMS alerts), Tele call in case of first bounce, redress
customer concerns, explore possibility of cross sell and
additional business, seek feedback on overall service
experience
Note: In case of loan getting declined, all the documents together with a decline letter need to be dispatched back to customer and proper
acknowledgment obtained.
Note: SMS alerts shall be sent to customers at the stage of file sanction, file disbursement, reminder for each due date, intimation of bounce and
intimation of overdue
Note: The above process shall be constantly reviewed to build in further efficiencies and reduce TAT
91
Section 19
Floating Reference Rate
S. No Particulars Norms
1 Eligible entities Existing customers & new customers
2 Eligible Products LAP
Top Up
Office Premises Loan
Balance Transfer
3 Term of loan As per respective schemes
4 Index (Interest rate link) Fedbank Base Rate, which will be announced from time to time
5 Rests Monthly rests
6 Effective date of change Rates will be revised at the beginning of the following quarter/ months. Quarter shall be
as per calendar years beginning 1st January, 1st April, 1st July, 1st October respectively
7 Conditions for change in EMI amount Except for below mentioned instances, EMI shall remain constant throughout loan
tenure, irrespective of changes in Index rate. Only the principal and interest component
in EMI shall change. Fedbank shall reserve the rights to change the EMI under following
circumstances
 Where change in interest rates results in negative amortization
 Where maintaining same EMI results in loan tenure exceeding 20 years for
salaried & self employed
 Where maintaining same EMI results in term of loan exceeding retirement age
for salaried or 65 years for self-employed whose income is considered for
eligibility
8 Intimation to customers Letter intimating customer of the revised EMI shall be sent at the last known address
Annual statements bifurcating interest and principal payments shall be sent to customers
at the end of each financial year
9 Switching between schemes (Fixed to Same is permissible subject to applicable switch fees. The customer should not have any
Variable and vice versa) overdue. Balance PDC replenishment and switch to ECS should be sought on best effort
basis
10 Pre-payment charges As specified by Policy Team from time to time
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Annexure 1 - Caution Profiles
Anti-Social Elements
Politicians
HUF
Related to Media
Related to Real Estate
Related to Stock Markets
Tour Operators
Cable Operators
Related to dot - com, BPO, KPO
Security Services
Bar Owners
Lawyers
Related to Finance/ Re-finance
Transport Business – Unless Class A Fleet Operators
Contractors
Caution profiles which can be done with certain conditions:
Sr. Profile Conditions

No.
1 Contractor Only A Category Contractors (copy of certificates to be obtained)
In business for more than 5 years
Minimum 3 years ITR should be available
All ITR to be filed on time
Audited financials should confirm average turnover of Rs. 100.0 lakhs in each of the last two years
2 Transporters (Class A) Should be a member of the Transporters Association
Should have a turnover of Rs. 100.00 lakhs for last two years – validated by Audited Financials
3 Restaurant & Bar Owners Should be registered under the shop and establishment act (copy to be documented)
Should employ more than 20 employees
Minimum 5 years in business
ITR should be available for 3 years (No losses or drop in turnover reported in any of the three years)
93
Annexure 2 – Personal Guarantee Norm
S No. Guarantor (Financial)

1 Taken as per discretion of approving authority or there is no co-
borrower to the loan
2 Documentation:
Latest pay slips/ Business & Personal ITR, Profit & Loss Account,
Capital Account, Balance Sheet (Not required when comfort is
not derived from financials of guarantor)
Photo ID, Age Proof, Residence Proof, Photograph, Signature

Proof, PG Form
Positive Tele FI by Credit Manager along with Residence & Office

FI
3 KYC documentation – As per norms
Who can become a personal guarantor?
 The guarantor should be known to the applicant

 He should not be a minor or a person of unsound mind
 He should not belong to caution profile or should not be residing in a caution area
 He should be residing/ having his base in a location within serviceable limits of the company
 He should not exceed 65 years of age at the time of loan maturity
 His net income (net salary/ appraised income as per P&L) should be at least equal to proposed loan EMI of borrower
 No delinquency string in CIBIL in past 12 months
 He should not be a part of RBI defaulter list
 In case there is a shortfall in income norms, an additional guarantor meeting the above stated norms can be taken
94
Annexure 3 - End Use Letter Format
To,
Fedbank Financial Services Ltd
Date
Dear Sirs,
Sub: Application for loan facility for ancillary purpose
I, ________________ refer to the loan application no __________ dated _______ submitted to Fedbank Financial Services Ltd for availing of a
loan facility (the Facility) from Fedbank Financial Services Ltd
The said facility is for the purpose of:

a) Education of Family members/ Self
b) Business expansion/ working capital
c) Marriage
d) Medical Treatment
e) Agricultural Activities
f) Renovation
g) Purchase of Immovable property for self-usage (non speculative)
h) Allied Activities to business (specify) ________________________
i) Other personal needs (specify) ____________________________
I hereby confirm that the afore stated purpose is a valid purpose and that the facility sum shall be utilized exclusively for the said purpose only
and shall not be utilized for any illegal, speculative or anti-social purposes including but not restricted to participation in stock markets, IPO, land
purchases etc.
I further confirm that the above stated end usage of the facility sum shall not be changed at any time throughout the loan tenure. I confirm that
the income tax benefits towards Housing Loans under The Income Tax Act, 1961 shall not be available against this facility.
I agree that any breach in compliance or default in any/ all of the above confirmations shall constitute an event of default under the transaction
documents
Thanking You
95
Annexure 4
Property Profile Module – Rating Sheet applicable for Rental Discounting of Commercial Properties
Property Profile Module - Commercial Properties (LRD)

S Weighted
No Criteria Particulars Score Weight Score
CAT A 6
City in which property is CAT B 4
1 located CAT C 2 1
Prime Commercial Location 6
Good Commercial Location 5
Residential Location 3
2 Property Location City Outskirts 2 1
Main arterial road 6
Other main roads 4
3 Approach to Property Approach through side lanes 2 1
Ground Floor 6
First Floor 5
Second to Fourth Floor 3
4 Floor on which situated Above Fifth Floor 1 1
up to 1499 sq. ft. 1
1500 to 1999 sq. ft. 2
2000 to 2999 sq. ft. 3
3000 to 3999 sq. ft. 4
4000 to 4999 sq. ft. 5
5000 to 7499 sq. ft. 6
5 Carpet Area of Premises > 7500 sq. ft. 7 1
Good Amenities, Parking &
Visibility 6
Average Amenities, adequate
Amenities provided by lessor parking and visibility 4
including parking and Low Amenities, poor parking and
6 visibility visibility 1 1
96
6
New & Good appearance
Less than 10 years and good 5
appearance
Less than 20 years and good 3
Age & appearance of appearance
7 property Less than 35 years 1 1
Can be divided into:
9
5000 - 7500 sq. ft. with each
having a separate entrance
7
1500 - 5000 sq. ft. with each
having a separate entrance
5
Any other combination
Ease of Re-use/
8 Fragmentation Not having separate entrances 3 1
Lower as compared to similar
properties in locality. 7
Almost similar to other like
properties in the locality. 5
Marginally higher than similar
properties in the locality. 3
Higher than similar properties in
9 Fair Rental Value the locality. 1 1
Well maintained 9
Averagely maintained 6
10 Maintenance Bare minimum maintenance 3 1
Ratio > 10 9
Sunk Costs/ Annual basic Ranging between 5 to 10 7
property rentals (excluding Ranging between 3 < 5 5
cost of amenities paid by Ranging between 1 < 3 3
11 lessee to lessor) Less than 1 0 1
97
Annexure 5
Process guideline for charge creation – State Wise
Enumerated below are transaction specific documents which need to be collected for an effective charge creation. The sheets carry a mention of
documents which need to be collected upfront prior to disbursal and documents which can be collected subsequently, together with time lines
Maharashtra: Mumbai (Regular Loan)
MAH DIRECT FROM DEVELOPMENT AUTHORITY

NAME OF THE APPLICANT ________________________________
NAME OF THE CO-APPLICANT ________________________________
APP NO___________ LAN _____________LOCATION________________
NAME OF THE RO___________________ NAME OF THE BCM_____________________
NAME OF THE CAM ____________________
VERIFIED BY VERIFIED BY
MAH DIRECT FROM DEVELOPMENT AUTHORITY
BCM OPS
Documents Tracking Sheet
PLEASE TICK THE REQUIRED DOCUMENTS FOR THIS PARTICULAR CASE
PRE/PDD/ REQUI PDD TARGET VERIFIED BY
Sr No. DOCUMENT DESCRIPTION OTC RED WAIVED VERIFIED OTC PENDING DAYS OPS
DEEDS-REGD- SALE DEED / LEASE DEED/ AGMT FOR SALE WITH
STAMP DUTY / DEED FOR UNDIVIDED SHARE OF LAND/DEED OF
1 APARTMENT PRE 30 DAYS
2 ALLOTMENT LETTER * PRE
3 FINAL ALLOTMENT LETTER ( for MHADA cases ) PRE 30 DAYS
REGISTRATION RECEIPT/MONEY RECEIPT / FORM T FROM SUB
4 REGISTRAR PRE
5 OWN CONTRIBUTION RECEIPT PRE
NOC/PERMISSION TO MORTGAGE FROM D A/ STATUTORY
6 AUTHORITY PRE
7 LETTER TO FORWARD SALE DEED PRE
8 POSSESSION LETTER / RECEIPT PRE
98
VERIFIED BY
MAH DIRECT FROM BUILDER
OPS

1 APARTMENT PRE
2 NOC FROM BUILDER PRE
3 REGISTRAR PRE
5 AMENITIES AGREEMENT PRE
6 CONSTRUCTION AGREEMENT PRE
7 COPY OF DEED OF DECLARATION OF APARTMENT PRE
8 COPY OF POA / GENERAL POA PRE
COPY OF NA ORDER/CONVERSION
9 CERTIFICATE/SANAD/DIVERSION CERTIFICATE PRE
10 COPIES OF LAND OWNERS DEEDS/ PRIOR DEEDS PRE
11 COPY OF TITLE SEARCH REPORT/NEC FROM DA/ NEC FROM SRO PRE
COPY OF REGISTRATION RECEIPT/MONEY RECEIPT/FORM T FROM
12 SUB-REGISTRAR FOR SALE DEED/AGREEMENT TO SELL PRE
COPY OF JOINT VENTURE / BUILDER / DEVELOPMENT AGREEMENT
13 PRE
COPY OF LETTER TO SUB-REGISTRAR ACKNOWLEDGEMENT /
14 ENDORSEMENT FROM SUB-REGISTRAR PRE
15 COPY OF AMENITIES AGREEMENT PRE
16 COPY OF CORRECTION DEED PRE
COPY OF 7/12 EXTRACT / MUTATION ENTRY / PROPERTY CARD
EXTRACT & CITY SURVEY EXTRACT / PORCHA / JAMABANDI /
CHITTA / ADANGAL/PATTA/RECORD OF RIGHTS/ FORM I & XIV / CITY
SURVEY CERTIFICATE / FORM B /KHATIAN / KHASRA NAKAL - P-II &
17 KISTH BANDI - B-I/KHAUTAN PRE
18 COPY OF INDEX II PRE
19 COPY OF ULC ORDER/ ULC CLEARANCE CERTIFICATE PRE
COPY OF BUILDING PERMISSION / COMMENCEMENT CERTIFICATE /
20 RAJACHITTHI/APPROVAL LETTER FOR CONSTRUCTION PRE
COPY OF COMPLETION CERTIFICATE / OCCUPANCY CERTIFICATE *
21 FORM C & D PRE 30 DAYS
22 COPY OF 6D PRE
23 COPY OF 8A EXTRACT PRE
COPY OF PARTNERSHIP DEED/MOA/AOA/BOARD
RESOLUTION/DEED OF RETIREMENT/CERT OF INCRPN/FORM
24 A/FIRM REGN PRE
25 ITEMWISE ESTIMATE / CERTIFICATE FOR COST PRE
26 COPY OF APPROVED BUILDING PLAN PRE
27 COPY OF APPROVED LAYOUT PLAN PRE
99
(*PRE for constructed properties & PDD for properties under construction)
DATE_____________ DATE_____________
MAH DIRECT IN REGD CO-OP HOUSING SOCIETY

NAME OF THE CAM ____________________
MAH DIRECT IN REGD CO-OP HOUSING SOCIETY
BCM OPS
1 APARTMENT PRE
2 SHARE CERTIFICATE (IN VENDOR/BORROWER NAME) PRE
3 NOC FROM SOCIETY / ASSOCIATION PRE
4 ALLOTMENT LETTER PRE
5 REGISTRAR PRE
11 COPY OF ALLOTMENT LETTER PRE
COPY OF SOCIETY BYE-LAWS / BROCHURES & BYE-LAWS OF
15 SCHEME PRE
17 COPY OF 6D PRE
100
MAH PURCHASED IN RESALE
NAME OF THE CAM ____________________
VERIFIED BY OPS
MAH PURCHASED IN RESALE
BCM
1 APARTMENT PRE
2 APPROVED BUILDING PLAN PRE
4 PRIOR DEEDS PRE
5 REGISTRAR PRE
LETTER TO SUB-REGISTRAR (ACKN) / ENDORSEMENT FROM SUB-
REGISTRAR WITH CERTIFIED TRUE COPY OF SALE DEED OR SALE
7 AGMT PRE
8 REGISTRATION RECEIPT FOR PRIOR AGREEMENT PRE
13 COPY OF DEED OF DECLARATION OF APARTMENT PRE
16 COPY OF 6D PRE
18 A/FIRM REGN PRE
21 PRE
COPY OF LETTER FROM CUSTOMER TO BUILDER ( PENDING ADMIN
24 AT SUB REGISTRAR ) PRE
101
MAH SELF CONSTRUCTION
BCM OPS
PRE/PDD/ REQUI PDD TARGET PRIORITY/NON-
Sr No. DOCUMENT DESCRIPTION OTC RED WAIVED VERIFIED OTC PENDING DAYS PRIORITY
1 APARTMENT PRE
BUILDING PERMISSION/COMMENCEMENT CERTIFICATE/RAJA
2 CHITTHI/APPROVAL LETTER FOR CONSTRUCTION PRE
NA ORDER/CONVERSION CERTIFICATE/SANAD/DIVERSION
4 CERTIFICATE PRE
5 PRIOR DEEDS PRE
6 TITLE SEARCH REPORT/NEC FROM DA/ NEC FROM SRO PRE
7 REGISTRAR PRE
10 INDEX II PRE
7/12 EXTRACT / MUTATION ENTRY / PROPERTY CARD EXTRACT &
CITY SURVEY EXTRACT / PORCHA / JAMABANDI / CHITTA /
ADANGAL/PATTA/RECORD OF RIGHTS/ FORM I & XIV / CITY SURVEY
CERTIFICATE / FORM B /KHATIAN / KHASRA NAKAL - P-II & KISTH
11 BANDI - B-I/KHAUTANI/REVENU PRE
12 APPROVED LAYOUT PLANS PRE
14 COPY OF 6D PRE
17 COPY OF COMPLETION CERTIFICATE PRE 90 DAYS
102
MAH RESALE IN REGD CO-OP HOUSING SOCIETY
BCM OPS
1 STAMP DUTY / DEED FOR UNDIVIDED SHARE OF LAND/DEED OF PRE
2 LATEST AGREEMENT ON STAMP PAPER WITHOUT STAMP DUTY PRE
5 PRIOR DEEDS PRE
7 REGISTRAR PRE
9 AGMT PRE
14 COPY OF SHARE CERTIFICATE (IN VENDOR/BORROWER NAME) PRE
18 SCHEME PRE
19 PRE
COPY OF SOCIETY REGISTRATION CERTIFICATE / PLOT
22 OWNERSHIP PRE
23 AT SUB REGISTRAR ) PRE
24 COPY OF 6D PRE
103
MAH RESALE FROM ALLOTEE OF DEVELOPMENT AUTHORITY
BCM OPS
1 APARTMENT PRE
2 PRIOR DEEDS PRE
5 REGISTRAR PRE
TRANSFER ORDER / TRANSFER LETTER / PERMISSION TO
6 TRANSFER ( INCLUDING RESALE ) PRE
8 AUTHORITY PRE
9 AGMT PRE
13 POSSESSION LETTER / RECEIPT PRE
104
MAH CONSTRUCTION ON PLOTS ALLOTED BY CO-OP HSG SOCIETY
BCM CAM
PRE/PDD/ REQUI PDD TARGET VERFIED BY
3 CERTIFICATE PRE
6 PRIOR DEEDS PRE
9 REGISTRAR PRE
12 INDEX II PRE
13 BANDI - B-I/KHAUTANI/REVENU PRE
15 OWNERSHIP PRE
16 APARTMENT PRE
18 SCHEME PRE
20 COPY OF 6D PRE
105
MAH CONSTRUCTION ON PLOT ALLOTED BY DEVELOPMENT AUTHORITY
BCM OPS
1 APARTMENT PRE
5 REGISTRAR PRE
7 AUTHORITY PRE
9 LETTER TO FORWARD SALE DEED PRE
10 PRIOR DEEDS PRE
106
Maharashtra: Mumbai (LAP Balance Take Over)
MAHARASTRA DIRECT FROM BUILDER (BALANCE TAKEOVER)
BCM OPS
PRE/PDD/OT REQUIRE PDD TARGET VERIFIED BY
Sr No. DOCUMENT DESCRIPTION C D WAIVED VERIFIED OTC PENDING DAYS OPS
DEEDS-REGD- SALE DEED / LEASE DEED/ AGMT FOR SALE
WITH STAMP DUTY / DEED FOR UNDIVIDED SHARE OF
1 LAND/DEED OF APARTMENT 45
2 NOC FROM BUILDER 45
REGISTRATION RECEIPT/MONEY RECEIPT / FORM T FROM
3 SUB REGISTRAR 45
4 OWN CONTRIBUTION RECEIPT 45
5 AMENITIES AGREEMENT 45
6 CONSTRUCTION AGREEMENT 45
7 COPY OF DEED OF DECLARATION OF APARTMENT
8 COPY OF POA / GENERAL POA
9 CERTIFICATE/SANAD/DIVERSION CERTIFICATE
10 COPIES OF LAND OWNERS DEEDS/ PRIOR DEEDS
COPY OF TITLE SEARCH REPORT/NEC FROM DA/ NEC FROM
11 SRO
COPY OF REGISTRATION RECEIPT/MONEY RECEIPT/FORM T
FROM SUB-REGISTRAR FOR SALE DEED/AGREEMENT TO
12 SELL
COPY OF JOINT VENTURE / BUILDER / DEVELOPMENT
13 AGREEMENT
COPY OF LETTER TO SUB-REGISTRAR ACKNOWLEDGEMENT
14 / ENDORSEMENT FROM SUB-REGISTRAR

15 COPY OF AMENITIES AGREEMENT
16 COPY OF CORRECTION DEED
COPY OF 7/12 EXTRACT / MUTATION ENTRY / PROPERTY
CARD EXTRACT & CITY SURVEY EXTRACT / PORCHA /
JAMABANDI / CHITTA / ADANGAL/PATTA/RECORD OF RIGHTS/
FORM I & XIV / CITY SURVEY CERTIFICATE / FORM B
/KHATIAN / KHASRA NAKAL - P-II & KISTH BANDI - B-
17 I/KHAUTAN
18 COPY OF INDEX II
19 COPY OF ULC ORDER/ ULC CLEARANCE CERTIFICATE
COPY OF BUILDING PERMISSION / COMMENCEMENT
CERTIFICATE / RAJACHITTHI/APPROVAL LETTER FOR
20 CONSTRUCTION
COPY OF COMPLETION CERTIFICATE / OCCUPANCY *
21 CERTIFICATE FORM C & D
22 COPY OF 6D
23 COPY OF 8A EXTRACT
24 A/FIRM REGN
25 ITEMWISE ESTIMATE / CERTIFICATE FOR COST
26 COPY OF APPROVED BUILDING PLAN
27 COPY OF APPROVED LAYOUT PLAN
107
MAH DIRECT IN REGD CO-OP HOUSING SOCIETY (BALANCE TAKEOVER)
BCM OPS
REQUIRE PDD TARGET VERIFIED BY
Sr No. DOCUMENT DESCRIPTION PRE/PDD/OTC D WAIVED VERIFIED OTC PENDING DAYS OPS
1 APARTMENT 45
2 SHARE CERTIFICATE (IN VENDOR/BORROWER NAME) 45
3 NOC FROM SOCIETY / ASSOCIATION 45
4 ALLOTMENT LETTER 45
5 REGISTRAR 45
10 COPY OF ALLOTMENT LETTER
11 COPY OF TITLE SEARCH REPORT/NEC FROM DA/ NEC FROM SRO
12 SUB-REGISTRAR FOR SALE DEED/AGREEMENT TO SELL
13 OWN CONTRIBUTION RECEIPT
14 KISTH BANDI - B-I/KHAUTAN
15 SCHEME
16 FORM C & D
17 COPY OF 6D
19 A/FIRM REGN
20 RAJACHITTHI/APPROVAL LETTER FOR CONSTRUCTION
22 OWNERSHIP
23
108
MAH PURCHASED IN RESALE (BALANCE TAKEOVER)
BCM OPS
1 APARTMENT 45
2 APPROVED BUILDING PLAN
4 PRIOR DEEDS 45
5 REGISTRAR 45
7 AGMT 45
8 REGISTRATION RECEIPT FOR PRIOR AGREEMENT 45
13 OWN CONTRIBUTION RECEIPT
14 COPY OF DEED OF DECLARATION OF APARTMENT
16 FORM C & D
17 COPY OF 6D
19 A/FIRM REGN
22
24 COPY OF INDEX II
25 AT SUB REGISTRAR )
109
MAH DIRECT FROM DEVELOPMENT AUTHORITY (BALANCE TAKEOVER)
BCM OPS
1 APARTMENT 45
2 ALLOTMENT LETTER * 45
3 FINAL ALLOTMENT LETTER ( for MHADA cases ) 45
4 REGISTRAR 45
6 AUTHORITY 45
7 LETTER TO FORWARD SALE DEED 45
8 POSSESSION LETTER / RECEIPT 45
110
MAH SELF CONSTRUCTION (BALANCE TAKEOVER)
BCM OPS
1 APARTMENT 45
2 CHITTHI/APPROVAL LETTER FOR CONSTRUCTION 45
3 APPROVED BUILDING PLAN 45
4 CERTIFICATE 45
5 PRIOR DEEDS 45
6 TITLE SEARCH REPORT/NEC FROM DA/ NEC FROM SRO
7 REGISTRAR 45
10 INDEX II
11 BANDI - B-I/KHAUTANI/REVENU
12 APPROVED LAYOUT PLANS
14 COPY OF 6D
16 CONSTRUCTION AGREEMENT
17 COPY OF COMPLETION CERTIFICATE
111
MAH RESALE IN REGD CO-OP HOUSING SOCIETY (BALANCE TAKEOVER)
BCM OPS
1 APARTMENT 45
2 LATEST AGREEMENT ON STAMP PAPER WITHOUT STAMP DUTY 45
5 PRIOR DEEDS 45
7 REGISTRAR 45
9 AGMT 45
14 COPY OF SHARE CERTIFICATE (IN VENDOR/BORROWER NAME)
19 SCHEME
20
23 OWNERSHIP
24 AT SUB REGISTRAR )
25 COPY OF 6D
27 FORM C & D
29 COPY OF INDEX II
112
MAH RESALE FROM ALLOTEE OF DEVELOPMENT AUTHORITY (BALANCE TAKEOVER)
BCM CAM
Sr No. DOCUMENT DESCRIPTION PRE/PDD/OTC D WAIVED VERIFIED OTC PENDING DAYS CAM
1 APARTMENT 45
2 PRIOR DEEDS 45
4 TITLE SEARCH REPORT/NEC FROM DA/ NEC FROM SRO 45
5 REGISTRAR 45
TRANSFER ORDER / TRANSFER LETTER / PERMISSION TO
6 TRANSFER ( INCLUDING RESALE ) 45
8 AUTHORITY 45
9 AGMT 45
10 COPIES OF LAND OWNERS DEEDS/ PRIOR DEEDS 45
11 COPY OF ALLOTMENT LETTER 45
12 COPY OF APPROVED LAYOUT PLAN 45
13 POSSESSION LETTER / RECEIPT 45
45
113
MAH CONSTRUCTION ON PLOTS ALLOTED BY CO-OP HSG SOCIETY (BALANCE TAKEOVER)
BCM OPS
1 CHITTHI/APPROVAL LETTER FOR CONSTRUCTION
3 CERTIFICATE
6 PRIOR DEEDS 45
9 REGISTRAR 45
12 INDEX II
15 OWNERSHIP
16 APARTMENT 45
18 SCHEME
20 COPY OF 6D
114
MAH CONSTRUCTION ON PLOT ALLOTED BY DEVELOPMENT AUTHORITY (BALANCE TAKEOVER)
BCM OPS
1 APARTMENT 45
5 REGISTRAR 45
7 AUTHORITY 45
9 LETTER TO FORWARD SALE DEED 45
10 PRIOR DEEDS 45
115
Maharashtra: Navi Mumbai (Regular Loan)
TENDER PLOTS – ALLOTTED BY CIDCO - DIRECT FROM BUILDER (BUILDER APPLIES FOR THE PLOT & CIDCO ALLOTS TO THE BUILDER FOR VERIFIED BY VERIFIED BY
DEVELOPMENT & SALE OF THE UNITS CONSTRUCTED) BCM OPS
SR. DOCUMENTS PRE/PDD/OT PDD TARGET VERIFIED BY
NO. C REQUIRED WAIVED VERIFIED OTC PENDING DATE OPS
DEEDS-REGD- SALE DEED / LEASE DEED/ AGMT FOR SALE
WITH STAMP DUTY / DEED FOR UNDIVIDED SHARE OF
1 LAND/DEED OF APARTMENT PRE
REGISTRATION RECEIPT/MONEY RECEIPT / FORM T FROM
2 SUB REGISTRAR PRE
LETTER FROM BUILDER / ARCHITECT INDICATING THE
5 PROGRESS OF CONSTRUCTION PRE
COPY OF AGREEMENT FOR SALE /AWARD BY CIDCO IN
6 FAVOUR OF THE ORIGINAL LANDOWNER PRE
7 A/FIRM REGN PRE
COPY OF TITLE SEARCH REPORT/NEC FROM DA/ NEC FROM
8 SRO PRE
9 CONSTRUCTION PRE
COPY LOCATION CERTIFICATE/LOCATION MAP/LOCATION
11 SKETCH/SITE PLAN PRE
COPY OF COMPLETION CERTIFICATE / OCCUPANCY
12 CERTIFICATE FORM C & D PRE
13 COPY OF THE LEASE DEED IN FAVOUR OF LANDOWNER PRE
116
TENDER PLOTS – ALLOTTED BY CIDCO- RESALE IN DIRECT FROM BUILDER WHERE BUILDER APPLIES FOR THE PLOT & CIDCO ALLOTS VERIFIED BY VERIFIED
TO THE BUILDER FOR DEVELOPMENT & SALE OF THE UNITS CONSTRUCTED BCM BY OPS
SR. DOCUMENTS
PRE/PDD/OT PDD TARGET VERIFIED
NO. C REQUIRED WAIVED VERIFIED OTC PENDING DATE BY OPS
TRANSFER ORDER / TRANSFER LETTER / PERMISSION
TO TRANSFER ( INCLUDING RESALE ) IN FAVOUR OF
4 BORROWER PRE
5 U/T FROM BORROWER PRE
6 SELLER PRE
7 U/T FROM SELLER PRE

RESOLUTION/DEED OF RETIREMENT/CERT OF
10 INCRPN/FORM A/FIRM REGN PRE
COPY OF TITLE SEARCH REPORT/NEC FROM DA/ NEC
11 FROM SRO PRE
12 CONSTRUCTION PRE
COPY LOCATION CERTIFICATE/LOCATION
14 MAP/LOCATION SKETCH/SITE PLAN PRE

17 PRIOR DEEDS PRE
DEEDS-REGD- SALE DEED / LEASE DEED/ AGMT FOR
SALE WITH STAMP DUTY / DEED FOR UNDIVIDED SHARE
18 OF LAND/DEED OF APARTMENT PRE
REGISTRATION RECEIPT/MONEY RECEIPT / FORM T
19 FROM SUB REGISTRAR PRE
117
SOCIETY PLOTS ALLOTTED BY CIDCO - WHERE CONSIDERATION IS PAID TO THE SOCIETY & SOCIETY UNDERTAKES CONSTRUCTION.
(PENDING LEASE DEED EXECUTION BETWEEN CIDCO & THE SOCIETY) - BORROWER IS AN ORIGINAL ALLOTTEE, BORROWER’S NAME
APPEARS IN THE ORIGINAL LIST OF VERIFIED BY VERIFIED
BCM BY CAM
SR. DOCUMENTS
NO. C REQUIRED WAIVED VERIFIED OTC PENDING DATE BY CAM
5 OWNERSHIP PRE
COPY OF SOCIETY BYE-LAWS / BROCHURES & BYE-
6 LAWS OF SCHEME PRE
7 CONSTRUCTION PRE
10 FROM SRO PRE

90 DAYS
FROM FINAL
13 SHARE CERTIFICATE (IN BORROWER NAME) PRE DISBURSAL
118
SOCIETY PLOTS ALLOTTED BY CIDCO - WHERE CONSIDERATION IS PAID TO THE SOCIETY & SOCIETY UNDERTAKES CONSTRUCTION.
(PENDING LEASE DEED EXECUTION BETWEEN CIDCO & THE SOCIETY) - BORROWER IS AN ADDITIONAL MEMBER WHO IS GIVEN VERIFIED BY VERIFIED
MEMBERSHIP SUBSEQUENTLY BCM BY OPS
SR. DOCUMENTS
4 BORROWER PRE
6 OWNERSHIP PRE
8 CONSTRUCTION PRE
11 FROM SRO PRE

90 DAYS
FROM FINAL
119
SR. DOCUMENTS PRE/PDD/OT PDD TARGET VERIFIED
COPY OF TRANSFER ORDER / TRANSFER LETTER /
PERMISSION TO TRANSFER ( INCLUDING RESALE ) IN
4 FAVOUR OF BORROWER PRE
6 OWNERSHIP PRE
8 CONSTRUCTION PRE
11 FROM SRO PRE

90 DAYS
FROM FINAL
120
PLOT ALLOTTED TO SOCIETY BY CIDCO, SOCIETY GRANTS DEVELOPMENT RIGHTS TO THE BUILDER. CONSTRUCTION IS UNDERTAKEN VERIFIED BY VERIFIED
BY THE BUILDER & PROSPECTIVE PURCHASERS ARE PURCHASING FLATS FROM BUILDER (PENDING LEASE DEED EXECUTION BCM BY OPS
SR DOCUMENTS
NO C REQUIRED WAIVED VERIFIED OTC PENDING DATE BY OPS
5 FAVOUR OF BORROWER PRE
8 OWNERSHIP PRE
10 AGREEMENT PRE
12 CONSTRUCTION PRE
15 FROM SRO PRE

90 DAYS
FROM FINAL
121
RESALE OF WHERE PLOT IS ALLOTTED TO SOCIETY BY CIDCO, SOCIETY HAS UNDERTAKEN CONSTRUCTION & FLATS HAVE BEEN
DIRECTLY ALLOTTED BY THE SOCIETY TO ORIGINAL ALLOTTEE, SUBSTITUTE MEMBER & ADDITIONAL MEMBER BY THE SOCIETY (1)
SELLER/S IS AN ORIGINAL ALLOTTEE- VERIFIED VERIFIED
BY BCM BY OPS
1 DRAFT AGREEMENT FOR SALE / TRANSFER AGREEMENT PRE
5 BORROWER PRE

10 OWNERSHIP PRE
12 AGREEMENT PRE
14 FROM SRO PRE
15 CONSTRUCTION PRE
COPY OF LOCATION CERTIFICATE/LOCATION

20 PRIOR DEEDS PRE
122
VERIFIED BY VERIFIED
BUNGALOW PLOTS DIRECT FROM BUILDER - DEVELOPMENT RIGHTS GRANTED BY THE INDIVIDUAL ALLOTTEE TO A BUILDER BCM BY OPS
SRNO DOCUMENTS
C REQUIRED WAIVED VERIFIED OTC PENDING DATE BY OPS
LETTER FROM BUILDER / ARCHITECT INDICATING THE
5 PROGRESS OF CONSTRUCTION PRE
6 BORROWER PRE
9 AGREEMENT PRE
12 FROM SRO PRE
13 CONSTRUCTION PRE
16 FAVOUR OF BUILDER PRE

365 DAYS
FROM FINAL
19 SHARE CERTIFICATE (IN VENDOR/BORROWER NAME) PRE DISBURSAL
123
BUNGLOW PLOTS - SELF-CONSTRUCTION BY THE ORIGINAL ALLOTTEE (PLOT ALLOTTED BY CIDCO TO INDIVIDUAL & SELF VERFIED BY VERFIED
CONSTRUCTION CARRIED BY THE ORIGINAL ALLOTTEE HIMSELF) BCM BY OPS
SR DOCUMENTS
PRE/PDD/OT PDD TARGET VERFIED
NO C REQUIRED WAIVED VERIFIED OTC PENDING DATE BY OPS
2 AGREEMENT FOR LEASE PRE
3 FROM SRO PRE
4 CONSTRUCTION PRE
NOC/PERMISSION TO MORTGAGE FROM D A/
9 STATUTORY AUTHORITY PRE
10 OWNERSHIP PRE
DEEDS-REGD- SALE DEED / LEASE DEED/ AGMT FOR 60 DAYS

SALE WITH STAMP DUTY / DEED FOR UNDIVIDED SHARE FROM FINAL
12 OF LAND/DEED OF APARTMENT PRE DISBURSAL
365 DAYS
FROM FINAL
365 DAYS
FROM FINAL
14 COPY OF THE LEASE DEED IN FAVOUR OF LANDOWNER PRE DISBURSAL
124
BUNGLOW PLOTS - RESALE PURCHASE BY THE BORROWER OF THE CONSTRUCTED HOUSE BY THE ORIGINAL ALLOTTEE (PLOT
ALLOTTED BY CIDCO TO INDIVIDUAL & SELF CONSTRUCTION CARRIED BY THE ORIGINAL ALLOTTEE HIMSELF & THE ORIGINAL VERIFIED BY VERIFIED
ALLOTTEE RESELLING THE CONSTRUCTED HOUSE TO BCM BY OPS
COPY OF SHARE CERTIFICATE (IN VENDOR/BORROWER
2 NAME) PRE
4 FROM SRO PRE
5 CONSTRUCTION PRE
7 STATUTORY AUTHORITY PRE &
10 BORROWER PRE
11 OWNERSHIP PRE

125
VERIFIED BY VERIFIED
DIRECT ALLOTMENT BY CIDCO OF THE FLATS/BUNGALOWS CONSTRUCTED BY CIDCO BCM BY OPS
SRNO DOCUMENTS PRE/PDD/OT PDD TARGET VERIFIED
C REQUIRED WAIVED VERIFIED OTC PENDING DATE BY OPS
3 U/T FOR EXECUTION AND DEPOSITION OF DOCUMENTS PRE

DEEDS-REGD- SALE DEED / LEASE DEED/ AGMT FOR 730 DAYS

SALE WITH STAMP DUTY / DEED FOR UNDIVIDED SHARE FROM FINAL
5 OF LAND/DEED OF APARTMENT PRE DISBURSAL
730 DAYS
REGISTRATION RECEIPT/MONEY RECEIPT / FORM T FROM FINAL
6 FROM SUB REGISTRAR PRE DISBURSAL
126
RESALE OF FLATS/BUNGALOWS ALLOTTED & CONSTRUCTED BY CIDCO (OUR BORROWER IS PURCHASING THE FLAT FROM THE
SELLER WHO IS THE ORIGINAL ALLOTTEE OF THE CONSTRUCTED FLAT/BUNGALOW-ONLY CASES WHERE LEASE DEED IS EXECUTED VERIFIED BY VERIFIED
IN FAVOUR OF THE SELLER/ORIGINAL ALLOTTEE) BCM BY OPS
2 BORROWER PRE

7 PRIOR DEEDS PRE
127
Maharashtra: Navi Mumbai (LAP – Balance Take Over)
TENDER PLOTS – ALLOTTED BY CIDCO - DIRECT FROM BUILDER (BUILDER APPLIES FOR THE PLOT & CIDCO ALLOTS TO THE BUILDER FOR DEVELOPMENT & VERIFIED VERIFIED
SALE OF THE UNITS CONSTRUCTED) - BALANCE TAKEOVER BY BCM BY OPS
SR. DOCUMENTS PDD
TARGET VERIFIED
NO. PRE/PDD/OTC REQUIRED WAIVED VERIFIED OTC PENDING DATE BY OPS
1 APARTMENT 45
2 REGISTRAR 45
LETTER FROM BUILDER / ARCHITECT INDICATING THE PROGRESS OF
5 CONSTRUCTION
COPY OF AGREEMENT FOR SALE /AWARD BY CIDCO IN FAVOUR OF
6 THE ORIGINAL LANDOWNER
COPY OF PARTNERSHIP DEED/MOA/AOA/BOARD RESOLUTION/DEED
7 OF RETIREMENT/CERT OF INCRPN/FORM A/FIRM REGN
11 SKETCH/SITE PLAN
COPY OF COMPLETION CERTIFICATE / OCCUPANCY CERTIFICATE
12 FORM C & D
13 COPY OF THE LEASE DEED IN FAVOUR OF LANDOWNER
128
TENDER PLOTS – ALLOTTED BY CIDCO- RESALE IN DIRECT FROM BUILDER WHERE BUILDER APPLIES FOR THE PLOT & CIDCO ALLOTS TO THE BUILDER FOR VERIFIED BY VERIFIED BY
DEVELOPMENT & SALE OF THE UNITS CONSTRUCTED - BALANCE TAKEOVER BCM OPS
SR. DOCUMENTS
PRE/PDD/OT PDD TARGET VERIFIED BY
TRANSFER ORDER / TRANSFER LETTER / PERMISSION TO TRANSFER (
4 INCLUDING RESALE ) IN FAVOUR OF BORROWER 45
5 U/T FROM BORROWER
6 INCLUDING RESALE ) IN FAVOUR OF SELLER 45
7 U/T FROM SELLER
14 SKETCH/SITE PLAN
15 FORM C & D
17 PRIOR DEEDS 45
18 APARTMENT 45
19 REGISTRAR 45
129
GAOTHAN PLOTS (RE-GRANTED TO ORIGINAL LAND-OWNERS BY CIDCO) DIRECT FROM BUILDER- ( WHERE LAND OWNER HAS GIVEN DEVELOPMENT RIGHT VERIFIED BY VERIFIED BY
TO A BUILDER ) - BALANCE TAKEOVER BCM OPS
1 APARTMENT 45
2 REGISTRAR 45
5 CONSTRUCTION
6 INCLUDING RESALE ) 45
7 U/T FROM BORROWER
9 COPY OF JOINT VENTURE / BUILDER / DEVELOPMENT AGREEMENT
15 SKETCH/SITE PLAN
COPY OF TRANSFER ORDER / TRANSFER LETTER / PERMISSION TO
16 TRANSFER ( INCLUDING RESALE ) IN FAVOUR OF BUILDER
17 FORM C & D
130
SOCIETY PLOTS ALLOTTED BY CIDCO - WHERE CONSIDERATION IS PAID TO THE SOCIETY & SOCIETY UNDERTAKES CONSTRUCTION. (PENDING LEASE DEED
EXECUTION BETWEEN CIDCO & THE SOCIETY) - BORROWER IS AN ORIGINAL ALLOTTEE, BORROWER’S NAME APPEARS IN THE ORIGINAL LIST OF MEMBERS VERIFIED BY VERIFIED BY
(BALANCE TAKEOVER) BCM OPS
5 COPY OF SOCIETY REGISTRATION CERTIFICATE / PLOT OWNERSHIP
6 COPY OF SOCIETY BYE-LAWS / BROCHURES & BYE-LAWS OF SCHEME

9 SKETCH/SITE PLAN
11 FORM C & D
13 SHARE CERTIFICATE (IN BORROWER NAME) 45
131
EXECUTION BETWEEN CIDCO & THE SOCIETY) - BORROWER IS AN ADDITIONAL MEMBER WHO IS GIVEN MEMBERSHIP SUBSEQUENTLY - BALANCE VERIFIED BY VERIFIED BY
TAKEOVER BCM OPS

10 SKETCH/SITE PLAN
12 FORM C & D
132
EXECUTION BETWEEN CIDCO & THE SOCIETY) - BORROWER IS A SUBSTITUTE MEMBER, WHO IS BEING SUBSTITUTED FOR THE ORIGINAL MEMBER - VERIFIED BY VERIFIED BY
BALANCE TAKEOVER BCM OPS
4 TRANSFER ( INCLUDING RESALE ) IN FAVOUR OF BORROWER 45

10 SKETCH/SITE PLAN
12 FORM C & D
133
RESALE OF WHERE PLOT IS ALLOTTED TO SOCIETY BY CIDCO, SOCIETY HAS UNDERTAKEN CONSTRUCTION & FLATS HAVE BEEN DIRECTLY
ALLOTTED BY THE SOCIETY TO ORIGINAL ALLOTTEE, SUBSTITUTE MEMBER & ADDITIONAL MEMBER BY THE SOCIETY (1) SELLER/S IS AN ORIGINAL VERIFIED BY VERIFIED BY
ALLOTTEE (BALANCE TAKEOVER) BCM CAM
NO. C REQUIRED WAIVED VERIFIED OTC PENDING DATE CAM
1 DRAFT AGREEMENT FOR SALE / TRANSFER AGREEMENT

COPY OF LOCATION CERTIFICATE/LOCATION MAP/LOCATION
17 SKETCH/SITE PLAN
18 FORM C & D
20 PRIOR DEEDS 45
21 APARTMENT 45
22 REGISTRAR 45
134
RESALE OF WHERE PLOT IS ALLOTTED TO SOCIETY BY CIDCO, SOCIETY HAS UNDERTAKEN CONSTRUCTION & FLATS HAVE BEEN DIRECTLY ALLOTTED BY
THE SOCIETY TO ORIGINAL ALLOTTEE, SUBSTITUTE MEMBER & ADDITIONAL MEMBER BY THE SOCIETY (1) SELLER/S IS AN ORIGINAL ALLOTTEE- BALANCE VERIFIED BY VERIFIED BY
TAKEOVER BCM OPS
1 DRAFT AGREEMENT FOR SALE / TRANSFER AGREEMENT

17 SKETCH/SITE PLAN
18 FORM C & D
20 PRIOR DEEDS 45
21 APARTMENT 45
22 REGISTRAR 45
135
BUNGALOW PLOTS DIRECT FROM BUILDER - DEVELOPMENT RIGHTS GRANTED BY THE INDIVIDUAL ALLOTTEE TO A BUILDER - BALANCE TAKEOVER CAM OPS
SR DOCUMENTS
NO C REQUIRED WAIVED VERIFIED OTC PENDING DATE OPS
1 APARTMENT 45
2 REGISTRAR 45
5 CONSTRUCTION
7 U/T FROM BORROWER
15 SKETCH/SITE PLAN
17 FORM C & D
136
BUNGALOW PLOTS-RESALE OF DIRECT FROM BUILDER (WHERE THE DEVELOPMENT RIGHTS ARE GRANTED BY THE INDIVIDUAL ALLOTTEE OF PLOT TO A VERIFIED BY VERIFIED BY
BUILDER, IMMEDIATE SELLER HAS PURCHASED FROM THE BUILDER-WHERE LEASE DEED IS EXECUTED IN FAVOUR OF SOCIETY - BALANCE TAKEOVER BCM OPS

8 TRANSFER ( INCLUDING RESALE ) IN FAVOUR OF SOCIETY
16 SKETCH/SITE PLAN
17 FORM C & D
19 PRIOR DEEDS 45
20 APARTMENT 45
21 REGISTRAR 45
137
BUNGLOW PLOTS - RESALE OF DIRECT FROM BUILDER (WHERE THE DEVELOPMENT RIGHTS ARE GRANTED BY THE INDIVIDUAL ALLOTTEE OF PLOT TO A
BUILDER, IMMEDIATE SELLER HAS PURCHASED FROM THE BUILDER-WHERE SOCIETY IS NOT FORMED) (APPLICABLE ONLY FOR THE PERIOD OF THREE - VERIFIED BY VERIFIED BY
BALANCE TAKEOVER BCM OPS
SR DOCUMENTS
6 U/T FROM BORROWER
7 INCLUDING RESALE ) IN FAVOUR OF SELLER 45
8 U/T FROM SELLER
16 SKETCH/SITE PLAN
18 FORM C & D
20 PRIOR DEEDS 45
21 APARTMENT 45
22 REGISTRAR 45
138
BUNGLOW PLOTS - SELF-CONSTRUCTION BY THE ORIGINAL ALLOTTEE (PLOT ALLOTTED BY CIDCO TO INDIVIDUAL & SELF CONSTRUCTION CARRIED BY VERIFIED BY VERIFIED BY
THE ORIGINAL ALLOTTEE HIMSELF) - BALANCE TAKEOVER BCM OPS
SR DOCUMENTS
2 AGREEMENT FOR LEASE 45
5 COPY OF APPROVED BUILDING PLAN 45
7 SKETCH/SITE PLAN
8 U/T FROM BORROWER
9 NOC/PERMISSION TO MORTGAGE FROM D A/ STATUTORY AUTHORITY 45

12 APARTMENT 45

139
BUNGLOW PLOTS - RESALE PURCHASE BY THE BORROWER OF THE CONSTRUCTED HOUSE BY THE ORIGINAL ALLOTTEE (PLOT ALLOTTED BY CIDCO TO
INDIVIDUAL & SELF CONSTRUCTION CARRIED BY THE ORIGINAL ALLOTTEE HIMSELF & THE ORIGINAL ALLOTTEE RESELLING THE CONSTRUCTED HOUSE TO VERIFIED BY VERIFIED BY
OUR BORROWER - BALANCE TAKEOVER BCM OPS

8 SKETCH/SITE PLAN

14 APARTMENT 45
15 REGISTRAR 45
16 PRIOR DEEDS 45
140
DIRECT ALLOTMENT BY CIDCO OF THE FLATS/BUNGALOWS CONSTRUCTED BY CIDCO - BALANCE TAKEOVER BCM OPS
SR DOCUMENTS
3 U/T FOR EXECUTION AND DEPOSITION OF DOCUMENTS 45

5 APARTMENT 45
6 REGISTRAR 45
RESALE OF FLATS/BUNGALOWS ALLOTTED & CONSTRUCTED BY CIDCO (OUR BORROWER IS PURCHASING THE FLAT FROM THE SELLER WHO IS THE
ORIGINAL ALLOTTEE OF THE CONSTRUCTED FLAT/BUNGALOW-ONLY CASES WHERE LEASE DEED IS EXECUTED IN FAVOUR OF THE SELLER/ORIGINAL VERIFIED BY VERIFIED BY
ALLOTTEE) - BALANCE TAKEOVER BCM OPS

7 PRIOR DEEDS 45
8 APARTMENT 45
9 REGISTRAR 45
141
PRESS PLOTS DIRECT FROM BUILDER (BALANCE TAKEOVER) BCM OPS
SR DOCUMENTS

1 APARTMENT 45
2 REGISTRAR 45
5 CONSTRUCTION
7 U/T FROM BORROWER
15 SKETCH/SITE PLAN
17 FORM C & D
142
PRESS PLOTS- RESALE OF DIRECT FROM BUILDER (WHERE THE DEVELOPMENT RIGHTS ARE GRANTED BY THE INDIVIDUAL ALLOTTEE OF PLOT TO A
BUILDER, SELLER OF THE BORROWER HAS PURCHASED FROM THE BUILDER-WHERE SOCIETY IS FORMED AND LEASE IS GRANTED IN ITS FAVOUR. VERIFIED BY VERIFIED BY
(BALANCE TAKEOVER) BCM OPS
SR DOCUMENTS

8 TRANSFER ( INCLUDING RESALE ) IN FAVOUR OF SOCIETY
15 SKETCH/SITE PLAN
16 FORM C & D
18 PRIOR DEEDS 45
19 APARTMENT 45
20 REGISTRAR 45
143
Gujarat: Regular Loan
GUJ DIRECT IN REGD CHS BCM OPS
Sr PRE/PDD/O PDD TARGET VERIFIED BY

No. DOCUMENT DESCRIPTION TC REQUIRED WAIVED VERIFIED OTC PENDING DAYS OPS
COPY OF BUILDING PERMISSION / COMMENCEMENT CERTIFICATE / PRE
COPY OF 7/12 EXTRACT / MUTATION ENTRY / PROPERTY CARD EXTRACT & PRE
CERTIFICATE / FORM B /KHATIAN / KHASRA NAKAL - P-II & KISTH BANDI - B-
8 I/KHAUTAN
10 COPY OF SOCIETY REGISTRATION CERTIFICATE / PLOT OWNERSHIP PRE
11 COPY OF SOCIETY BYE-LAWS / BROCHURES & BYE-LAWS OF SCHEME PRE
14 COPY OF JOINT VENTURE / BUILDER / DEVELOPMENT AGREEMENT PRE
COPY OF NA ORDER/CONVERSION CERTIFICATE/SANAD/DIVERSION PRE
17 CERTIFICATE
19 COPY OF 6D PRE
144
GUJ PURCHASED IN RESALE FROM BUILDER BCM OPS
1 LATEST AGREEMENT ON STAMP PAPER WITHOUT STAMP DUTY (REGISTERED PRE
2 BANAKHAT)
REGISTRATION RECEIPT/MONEY RECEIPT / FORM T FROM SUB REGISTRAR PRE
3 PRIOR DEEDS PRE
5 REGISTRATION RECEIPT/MONEY RECEIPT / FORM T FROM SUB REGISTRAR PRE
LETTER TO SUB-REGISTRAR (ACKN) / ENDORSEMENT FROM SUB-REGISTRAR PRE
7 WITH CERTIFIED TRUE COPY OF SALE DEED OR SALE AGMT
8 INDEX II (IN BORROWERS NAME) PRE 60 DAYS
14 I/KHAUTAN
DEEDS-REGD- SALE DEED / LEASE DEED/ AGMT FOR SALE WITH STAMP DUTY / PRE
16 DEED FOR UNDIVIDED SHARE OF LAND/DEED OF APARTMENT 30 DAYS
18 CERTIFICATE
21 COPY OF 6D PRE
145
GUJ SELF CONSTRUCTION BCM OPS
1 DEED FOR UNDIVIDED SHARE OF LAND/DEED OF APARTMENT
BUILDING PERMISSION/COMMENCEMENT CERTIFICATE/RAJA PRE

4 NA ORDER/CONVERSION CERTIFICATE/SANAD/DIVERSION CERTIFICATE PRE
7 PRIOR DEEDS PRE
12 ULC ORDER / ULC CLEARANCE CERTIFICATE PRE
7/12 EXTRACT / MUTATION ENTRY / PROPERTY CARD EXTRACT & CITY SURVEY PRE
EXTRACT / PORCHA / JAMABANDI / CHITTA / ADANGAL/PATTA/RECORD OF
RIGHTS/ FORM I & XIV / CITY SURVEY CERTIFICATE / FORM B /KHATIAN /
14 KHASRA NAKAL - P-II & KISTH BANDI - B-I/KHAUTANI/REVENU

15 APPROVED LAYOUT PLANS PRE
16 8A EXTRACT PRE
17 INDEX II PRE
146
GUJ DIRECT FROM DEVELOPMENT AUTHORITY BCM OPS
1 DEED FOR UNDIVIDED SHARE OF LAND/DEED OF APARTMENT
5 NOC/PERMISSION TO MORTGAGE FROM D A/ STATUTORY AUTHORITY PRE
147
GUJ DIRECT FROM BUILDER BCM OPS
6 AMENITIES AGREEMENT PRE
12 I/KHAUTAN
COPY OF COMPLETION CERTIFICATE / OCCUPANCY CERTIFICATE FORM C & D PRE
13
14 COPY OF 6D PRE
21 CERTIFICATE
148
GUJ PURCHASED IN RESALE FROM DA BCM OPS
3 PRIOR DEEDS PRE
7 NOC/PERMISSION TO MORTGAGE FROM D A/ STATUTORY AUTHORITY PRE
9 REGISTRATION RECEIPT FOR PRIOR AGREEMENT PRE
COPY OF REGISTRATION RECEIPT/MONEY RECEIPT/FORM T FROM SUB- PRE
11 REGISTRAR FOR SALE DEED/AGREEMENT TO SELL
149
Gujarat: LAP – BALANCE TAKE OVER
GUJ DIRECT IN REGD CHS (BALANCE TAKEOVER) BCM OPS
Sr PDD TARGET VERIFIED BY
No. DOCUMENT DESCRIPTION PRE/PDD/OTC REQUIRED WAIVED VERIFIED OTC PENDING DAYS OPS
SHARE CERTIFICATE (IN VENDOR/BORROWER
1 NAME) 45
COPY OF BUILDING PERMISSION /
COMMENCEMENT CERTIFICATE /
RAJACHITTHI/APPROVAL LETTER FOR
5 CONSTRUCTION
COPY OF TITLE SEARCH REPORT/NEC FROM DA/
7 NEC FROM SRO
COPY OF 7/12 EXTRACT / MUTATION ENTRY /
PROPERTY CARD EXTRACT & CITY SURVEY
EXTRACT / PORCHA / JAMABANDI / CHITTA /
ADANGAL/PATTA/RECORD OF RIGHTS/ FORM I &
XIV / CITY SURVEY CERTIFICATE / FORM B
/KHATIAN / KHASRA NAKAL - P-II & KISTH BANDI -
8 B-I/KHAUTAN
COPY OF SOCIETY REGISTRATION CERTIFICATE
10 / PLOT OWNERSHIP
COPY OF SOCIETY BYE-LAWS / BROCHURES &
11 BYE-LAWS OF SCHEME
COPIES OF LAND OWNERS DEEDS/ PRIOR
13 DEEDS
COPY OF JOINT VENTURE / BUILDER /
14 DEVELOPMENT AGREEMENT
16 COPY OF INDEX II
COPY OF ULC ORDER/ ULC CLEARANCE
18 CERTIFICATE
19 COPY OF 6D
150
GUJ PURCHASED IN RESALE FROM BUILDER (BALANCE TAKEOVER) BCM OPS
LATEST AGREEMENT ON STAMP PAPER WITHOUT STAMP DUTY
1 (REGISTERED BANAKHAT) 45
2 REGISTRAR 45
3 PRIOR DEEDS 45
5 REGISTRAR 45
7 AGMT 45
8 INDEX II (IN BORROWERS NAME)
COPY OF TITLE SEARCH REPORT/NEC FROM DA/ NEC FROM SRO
11
12
16 APARTMENT 45

21 COPY OF 6D
151
GUJ RESALE IN REGD CHS (BALANCE TAKEOVER) BCM OPS
4 ALLOTMENT LETTER (DULY STAMPED) 45
5 REGISTRAR 45
7 AGMT 45
8 PRIOR DEEDS 45

13
15 OWNERSHIP
16 SCHEME
17 APARTMENT 45
19
21 COPY OF INDEX II
25 COPY OF 6D
152
GUJ SELF CONSTRUCTION (BALANCE TAKEOVER) BCM OPS

1 APARTMENT 45
4 CERTIFICATE
7 PRIOR DEEDS 45
9 REGISTRAR 45
12 ULC ORDER / ULC CLEARANCE CERTIFICATE
13 AGMT 45
15 APPROVED LAYOUT PLANS
16 8A EXTRACT
17 INDEX II
153
GUJ DIRECT FROM DEVELOPMENT AUTHORITY (BALANCE TAKEOVER) BCM OPS

1 APARTMENT 45
3 REGISTRAR 45
5 AUTHORITY 45
6 AGMT 45
154
GUJ DIRECT FROM BUILDER (BALANCE TAKEOVER) BCM OPS
1 APARTMENT 45
3 REGISTRAR 45
4 AGMT 45
6 AMENITIES AGREEMENT 45
7 CONSTRUCTION AGREEMENT 45

10
11 COPY OF INDEX II
13 FORM C & D
14 COPY OF 6D
20
23 REGISTRAR 45
155
GUJ PURCHASED IN RESALE FROM DA (BALANCE TAKEOVER) BCM OPS

1 APARTMENT 45
3 PRIOR DEEDS 45
5 REGISTRAR 45
7 AUTHORITY 45
8 AGMT 45
9 REGISTRATION RECEIPT FOR PRIOR AGREEMENT
Note: In Balance takeover cases, the documents would generally be received as a PDD. However, there could be some documents which are
available prior to disbursement as well. As such, the PRE/PDD/OTC status needs to be mentioned against each document type together with
target days. Target days for collection of BT PDD must not exceed more than 30 days from date of first disbursement
156
Document Tracking Sheet for other critical documents relating to loan disbursement

No. DOCUMENT DESCRIPTION PRE/PDD/OTC REQUIRED WAIVED VERIFIED OTC PENDING DAYS CAM
1 LOAN DOCUMENTATION SET PRE
2 PERSONAL GUARANTEE PRE
3 POST DATED CHEQUE (PDC's) PRE
4 MOE, IF REQUIRED PRE
5 LETTER FOR DEDUCTION AT SOURCE (DAS) PRE
6 AUTO DEBIT LETTER PRE
7 SECURITY CHEQUES PRE
8 DISBURSAL CHEQUE RECEIPT (DCR) PRE
9 ACCEPTED SANCTION LETTER PRE
10 SECOND CHARGE/PARIPASSU DOCUMENTS KIT PRE
11 DISBURSAL REQUEST FORM (DRF) PRE
12 CHEQUE SUBMISSION FORM PRE
13 SUPPLEMENTARY AGREEMENT/AMENDATORY AGREEMENT PRE
14 ACKNOWLEDGED FORM 8 & 13, FOR LOAN TO COMPANY PDD 30 DAYS
15 DOCUMENTATION KIT IN CASE OF LOAN TO CORPORATES PRE
16 INDEMNITY/DECLARATION/UNDERTAKING PRE
17 BALANCE TRANSFER DOCUMENTATION KIT PRE
18 POWER OF ATTORNEY FOR SIGNING LOAN DOCUMENTS PRE
19 OTHERS PRE
1 PRE
2 PRE
DATE_____________ DATE_____________
Abbreviations:
1) PRE indicates documents which need to be collected upfront prior to loan disbursement
2) PDD indicates documents which need to be collected post disbursement within defined target days
3) OTC indicates documents which need to be collected prior to disbursement, but can be collected over the counter prior to handover of
disbursal instrument to customer
4) OPS indicates branch operation manager and BCM indicates branch credit manage
157

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CREDIT PROCESS MANUAL FOR MORTGAGE LOANS

Loan against Property

Section Description Page

Approved Borrower Entities:

Non Resident Indians:

Managing Channel Partners

S. No. Parameter Check Mechanism

Documentation required basis borrower types

List of KYC documents as communicated by Policy Team

F-16 of last 1 year or latest ITR

NRE/ NRO account with any

Note: FI waiver can be exercised as per applicable deviation matrix

1 ADDITIONAL DOCUMENTATION WHEN PRIVATE LIMITED COMPANY IS A CO-BORROWER

2 (Refer deviation matrix)

General Credit Norms

Minimum 18 years at the time of loan origination

Income not considered for eligibility:

1 Age of Borrower Minimum 18 years at the time of loan origination

a) Property to be mortgaged must be within Geo Limits

Authority: L1 level, irrespective of credit authority limit, subject to:

2) Interest/ other dues relating to part disbursement being regularly serviced

a) Amount of insurance being restricted to lower of:

For LAP Residential & Commercial purchase:

For LAP Commercial:

2) Lower of the two valuations will be considered for funding purpose.

(Third valuation can be initiated subject to approval as per deviation matrix)

Maximum Rs. 500.00 lakhs under regular income method

1) Full PF cheque to be collected prior to disbursement

In case of rented premises (occupancy permissible for maximum one tenant)

26 Occupancy Vacant property can be funded only subject to deviation

Post Dated Cheques

3 undated Security PDC with 1/3rd of loan amount shall be collected

CIBIL Operating Guidelines – Section 13

Credit Norms specific to Salaried Profiles

1 Minimum Gross Income Rs. 45,000/- per month per applicant

Employees of Private Ltd companies & Partnership Firms:

Credit norms specific to Self Employed Profiles

Debt Equity Ratio: Maximum 2:1

Credit norms specific to Balance Takeover

In case of loan take over:

2 Pre Disbursal Documents Legal & Technical: Clearance as per policy

Property Documents: As per list of documents and photocopies provided.

Credit norms specific to Non Residential Premises (Purchase of Office Premises)

Both Individual & Non Individual

Self Employed Professionals

Under construction properties cannot be financed – (Refer deviation matrix)

If COP = MV (LTV to be considered as a % of COP)

Premises funded must be for self-usage

Norms specific to Top up Loans (Income based)

S No. Criteria Particulars

Subject to respective product variant norms being met

There should be no pending PDD in case of internal top up

Top up shall be disbursed under separate LAN

Post disbursal checks:

1) Top up loan must be linked with parent loan in the system

Credit Process Checks

Following checks are mandatory for all loan proposals

Document & Borrower type wise, sample size

Nature of Document Salaried SEP SENP

Note: Above sample shall be a percentage of files sanctioned

Legal & Technical Verification

Credit Authority Matrix

S No Job Function Credit Authority Level Sanction Limit