Course Code:

COURSE OUTLINE MBA 001

Computer College Lecture Units: 3

Laboratory Units: 0
Course Title: ORGANIZATION AND MANAGEMENT
Prerequisite: None

COURSE DESCRIPTION
This course deals with the theory and practice of organizational processes, forms of organizing
and their management. The key concepts of the course include basic management functions,
behavioral aspects of management, as well as contemporary tendencies in the theory of
organizational management. The field of study consists of organization, mutual conditionality of
the environment and organization, as well as the impact of individuals and groups on the
organization and vice-versa.
Mostly, the content of the course is focused on the leading/managing processes and provides
the students with an in-depth understanding of organizational sub-systems and their
integration, in order to achieve high organizational performances.

COURSE OBJECTIVES
At the end of the course, the students will be able to:
I. Enable participants to cope with major issues that managers confront with, while
managing profit or non-profit organizations;
II. To provide with sound knowledge in the organization phenomenon and
organizational system processes.
III. Learn concepts and theories useful for diagnosing human behavior in organization;
IV. Develop an open-systems model of how organizations function;
V. Develop skills in using several tools of management.

TOPIC OUTLINE
I. Introduction to Organizational Management
- Managers and managing. What is management?
- Achieving High Performance: Efficiency and Effectiveness
- Managerial Functions; Types of Managers; Managerial Roles and Skills
- Challenges for management in a Global Environment
II. The Evolution of Management Theory
- Scientific Management Theory
- Administrative Management Theory
- Behavioral Management Theory
- Management Science Theory
- Organizational Environment Theory
III. The Environment of Management
- What is organizational environment (Task Environment; General Environment)
- Managing the Organizational Environment
- Managerial Ethics and Corporate Social Responsibility
- Managing the Global Environment
IV. Managerial Decision Making; Organizational Planning and Global Setting
- The Nature of Managerial Decision Making
- Steps in Decision Making Process; Cognitive Biases and Decision Making
- Group Decision Making
- Managerial Decision Making and Information Technology (MIS)
- An overview of the Planning Process
- Determining the Organization’s Mission and Goals
- Formulating strategy (Strategies: Corporate-level, Business-level, Functional-
 Course Code:
COURSE OUTLINE MBA 001
Computer College Lecture Units: 3

Laboratory Units: 0
Course Title: ORGANIZATION AND MANAGEMENT
Prerequisite: None
level)
- Planning and Implementing Strategy
V. Managing Organization Structure
- Designing Organizational Structure
- Grouping Tasks into Jobs: Job Design
- Grouping Jobs into Functions and Divisions
- Coordinating and Integrating Function and Divisions
- Strategies Alliances, B2B Network Structure, and IT
VI. Human Resource Management and Diversity
- Strategic Human Resource Management
- The Components of Human Resource Management
- Managing Diverse Employees in a Diverse Environment
VII. Leadership in Organization
- The nature of leadership
- Leadership versus management
- Trait and Behavior Models of Leadership
- Contingency Models of Leadership
- Transactional and Transformational Leadership
- Gender and Leadership
- The Manager/ Leader as a Person: Personality Trait, Values, Attitudes, Moods
and Emotional Intelligence
- Solving Problem Creatively
- Gaining Power and Influence
- Empowering and Delegating
- Time Management and stress management
VIII. Groups and Teams
- Groups, Teams and Organizational Effectiveness
- Types of Groups and Teams
- Groups Dynamics
- Managing Groups and Teams for High Performance
IX. Communication in an Organization
- Communication and Management
- The communication process
- Types of communication
- Communication networks
- Technological advances in communication
- Communication skills for managers
X. Productivity, Operations Management and TQM
- Productivity problems and measurements
- Production and operations management: Manufacturing and service
- Quality measurement in the information age
- The operation management system
- Tools and techniques for improving productivity
- Supply chain and Value chain management
- Integration of the value chain with the managerial functions

REFERENCES
1. Heinz Weihrich, Mark V. Cannice, Harold Koontz “Management A Global and Entrepreneurial
Perspective”
2. Jones, G.R. and, J.M. (2003)”contemporary management” (third edition). New York: McGraw –
Hill.
 Course Code:
COURSE OUTLINE MBA 001
Computer College Lecture Units: 3

Laboratory Units: 0
Course Title: ORGANIZATION AND MANAGEMENT
Prerequisite: None
3. Whetten, D. A. and Cameron, K. S. (1998) “Developing Management Skills”. (Fourth edition).
New York: Addison – Wesley.
4. Robbins, S. P. (2003)”Organizational Behavior” (10th edition). Upper Saddle River, New Jersey:
Prentice Hall.
5. Armstrong, M. (2003) “A Handbook of Human Resource Management Practice” (ninth edition),
London.
6. Torrington, D., Hall, L. and Taylor, S (2002) “Human Resource Management” (fifth edition),
London: Prentice Hall.
7. www.oercommon.com

GRADING

FINAL GRADE
Class Standing
Assignments = 10%
Activity Papers = 30%
Final Examination = 60%
FINAL GRADE = 100%

FINAL GRADE = 10% Class Participation + 30% Activity Papers + 60% Final Exam

Prepared by: Reviewed by:

Dr. Seyed Ali Fallahchay

Novemver 2015