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Flexidata

Presentation

High Tech vs High Touch

Huy Tran – Managing Director of


Flexidata
High Tech & High Touch

VS
"I deal with hundreds of families,
and each of them expects me to
know them personality."
Engage, Engage and more Engage…

Today’s prospects want fast information that speaks to them


personally. In fact, 60 percent of students want a response to
requests for information within 24 hours, and 9 out of 10 students
want that outreach customized to them. If your institution can’t
deliver on that timeframe or requires a long inquiry form that
students don’t have the patience to fill out, RFIs are hurting your
bottom line.
Engage, Engage and more Engage…

I have been surprised by the number of calls I have had to initiate


just to get additional information. I have also been surprised by
the admissions contact's inability to answer a simple question like,
"What makes your school different from the other schools in the
area?"
Engage, Engage and more Engage…

• 44% of salespeople give up after one follow-up

• 80% of sales require five follow-ups

• That means 44% of People have 80% chance they will NOT close
the sales
Engage, Engage and more Engage…

• Respond QUICKLY

• Learn the PITCH

• Tailor the STORY

• Remember DETAILS

• Have a PLAN
The problem is….. TIME
Time for manual works that have no ROI
• Managing Checklists

• Data Entry

• Scheduling Visits

• Printing & Scanning files

• Uploading Transcripts

• Preparing Contracts

• Mailing Packets

• ….more to do…
Take-away tech tips

Ensure your website is optimized for mobile and your


applications are mobile-first.
• 97% of undergrads own a smartphone
• 47% rate smartphones as “very or extremely important” to
academic success
• 8 in 10 students visit a college website from their mobile
device
• 76% of them indicate the experience as “ok” or “challenging”
• 76% of students completed some portion of their admissions
application on a mobile device
• 13% of students actually completed the application on their
Take-away tech tips
Livechat works ! Students want you to text
them.

Two-thirds of students indicate that they


would be willing to receive a text message
from a prospective college
Take-away tech tips
Make Bulk Communication Feel Personal
Take-away tech tips
Make Bulk Communication Feel Personal
Take-away tech tips
Livechat works ! Students want you to text
them.

Two-thirds of students indicate that they


would be willing to receive a text message
from a prospective college
Take-away tech tips
Centralized student information enables greater
personalisation !
Take-away tech tips
Centralized student information enables greater
personalisation !
Take-away tech tips
Centralized student information enables greater
personalisation !
Take-away tech tips
Thank you
Flexible Data Company Ltd. (FLEXIDATA Co. ltd.)
Address 33/5A Dang Van Ngu., Ward 10, Phu Nhuan Dist., Ho Chi Minh city, Vietnam
Phone (+848) 7300 4688
For Sales sales@flexidata.vn
For Support support@flexidata.vn or
our support portal at: https://flexidata.zendesk.com
Website http://www.flexidata.vn
Contact Us

Flexidata founding team