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Each organization has their own unique traits which differs them from
the competitions. The culture values will be acclimatized by the employees as
they work along with the me Organizational behaviour (OB) or organisational
behaviour is "the study of Human behaviour in organizational settings, the
interface between human behaviour and the organization, and the organization
itself. OB research can be categorized[by whom?] in at least three ways,
including the study of:
▪ individuals in organizations (micro-level)
▪ work groups (meson-level)
▪ how organizations behave (macro-level)
HISTORY
As a multi-disciplinary field, organizational behaviour has been influenced by
developments in a number of related disciplines
including: Sociology, industrial/organizational psychology, and economics.
The Industrial Revolution is a period from the 1760s where new technologies
resulted in the adoption of new manufacturing techniques and increased
mechanization. In his famous iron cage metaphor, Max Weber raised concerns
over the reduction in religious and vocational work experiences. Weber claimed
that the Industrial Revolution's focus on efficiency constrained the worker to a
kind of "prison" and "stripped a worker of their individuality".[7] The
significant social and cultural changes caused by the Industrial Revolution also
gave rise to new forms of organization. Weber analysed one of these
organizations and came to the conclusion that bureaucracy was "an organization
that rested on rational-legal principles and maximized technical efficiency
A number of OB practitioners documented their ideas about
management and organisation. The best known theories today originate
from, Chester Barnard,. All three of them drew from their experience to develop
a model of effective organizational management, and each of their theories
independently shared a focus on human behaviour and motivation. One of the
first management consultants, Frederick Taylor, was a 19th-century engineer
who applied an approach known as the scientific management. Taylor
advocated for maximizing task efficiency through the scientific method The
scientific method was further refined by Lillian and Frank Gilbreth, who
utilized improve worker efficiency. In the early 20th century the idea
of Fordism emerged. Named after automobile mogul Henry Ford, the method
relied on the standardization of production through the use of assembly lines.
This allowed unskilled workers to produce complex products efficiently.
Sorenson later clarified that Fordism developed independently of Taylor
Fordism can be explained as the application of bureaucratic and scientific
management principles to whole manufacturing process. The success of the
scientific method and Fordism resulted in the widespread adoption of these
methods.
In the 1920s, the Hawthorne Works Western Electric factory
commissioned the first of what was to become known as the H awthorne Studies.
These studies initially adhered to the traditional scientific method, but also
investigated whether workers would be more productive with higher or lower
lighting levels. The results showed that regardless of lighting levels, when
workers were being studied, productivity increased, but when the studies ended,
worker productivity would return to normal. In following experiments, that job
performance and the so-called Hawthorne Effect was strongly correlated to
social relationships and job content Following the Hawthorne
Studies motivation became a focal point in the OB community. A range of
theories emerged in the 1950s and 1960s and include theories from notable OB
researchers such rederick
as: F Herzberg, Abraham Maslow, David
McClelland, Victor Vroom, and Douglas McGregor. These theories underline
employee motivation, work performance, and job satisfaction.
Herbert Simon's a number of important OB concepts, most notably
decision-making. Simon, along with Chester Barnard, argued that people make
decisions differently inside an organization when compared to their decisions
outside of an organization. While classical economic theories assume that
people are rational decision-makers, Simon argued a contrary point. He argued
that cognition is limited because of bounded rationality For example,
decision-makers often employ satisficing, the process of utilizing the first
marginally acceptable solution rather than the most optimal solution Simon was
awarded the Nobel Prize in Economics for his work on organizational
decision-making.[16] In the 1960s and 1970s, the field started to become
more quantitative and resource dependent. This gave rise to contingency
theory, institutional theory, and organizational ecology.[ citation needed] Starting
in the 1980s, cultural explanations of organizations and organizational change
became areas of study, in concert with fields such
as anthropology, psychology and sociology Origin of Organisational
Behaviour can trace its roots back to Max Weber and earlier organizational
studies The Industrial Revolution is the period from approximately 1760 when
new technologies resulted in the adoption of new manufacturing techniques,
including increased mechanization the industrial revolution led to significant
social and cultural change, including new forms of organization. Analysing
these new organizational forms, sociologist Max Weber described bureaucracy
as an ideal type of organization that rested on rational-legal principles and
maximized technical efficiency In the 1890’s; with the arrival of scientific
management and Taylors, Organizational Behaviour Studies was forming it as
an academic discipline Failure of scientific management gave birth to the
human relations movement which is characterized by a heavy emphasis on
employee cooperation and moral Human Relations Movement from 1930’s to
1950’s contributed in shaping the Organizational. Behaviour studies Works of
scholars like Elton Mayo, Chester Bernard , Henri Fayola, Mary Parker Follett,
Frederick Herzberg,
Organization theory Edit
Bureaucracy Edit
The clan culture is very friendly and social environment in which employees
shares their experiences, success stories, and problems etc. with each other. All
people in the organization behave and treats with each other just like a family.
It is very formal type of culture, a set of rules, procedures and policies are
supposed to be followed. In this type of culture rules and procedures define
what to do and how to do.
This is the most pragmatic culture. In this culture organization is just concerned
with the goals of the organization. It focuses on result oriented approach. People
are more concerned and evaluated on achieving goals and competition.
Advantages of cultural organisational.
Every organization, regardless of how many people are employed, can take
advantage of the benefits that a workplace culture has to offer. Workplace
culture reinforces the way a business operates with spoken and unspoken
beliefs, and values and norms shared between employees and the owner. It is
evident in everything from how workers dress, what time they come in, how
they spend their lunch hours and how they create solutions for internal and
external issues. The clan culture in which friendly environment is present the
advantage of this culture is that it has supportive advantage if any problem
occurs then the employees eradicate that problem and the operations keep on
going without any further delay. The disadvantage of this culture is that the
employees take this friendly environment very lightly and they start waste their
time in talking more than doing their jobs.
The hierarchy culture where rules and procedures have most importance
has the advantage of getting more results and work done within time limit. The
disadvantage is that if any problem occurs during operation then it takes times
to fix.
Improve Productivity
Employees who understand their workplace culture have a better grasp of their
goals and are more in tune with the needs of their managers, fellow employees
and customers. They're invested in the company and demonstrate loyalty.
Entrepreneur, an online resource for business owners, says that employees who
work for companies with healthy workplace cultures may be more committed
and productive.
Increase Marketability
Company culture is a part of the brand you create for your business, and it will
make an impact on how you hire talent and what type of talent you attract. Job
seekers look for companies that fit their lifestyles, whether it's flexible hours,
financial assistance with continuing education, casual dress codes, international
work opportunities or companies boasting amenities such as on-site gyms. Barb
Bruno, a professional staffing and training recruiter, notes that during
interviews, companies should share workplace culture with potential employees
and cite reasons for working there. In an article for Harvard Business School's,
“Working Knowledge,” professors James Hackett and W. Earl Sasser say that
companies with well-defined corporate cultures often are recognized as better
places to work, causing them to be known among prospective employees.
Unavoidable
Every small business has a corporate culture, whether an owner is
aware of it or not. While the owner is busy getting a business off the
ground, the culture is growing at the same time, becoming an uneasy
consensus of “how things are done.” Unfortunately, once this consensus
becomes entrenched, it can be difficult to lead employees. The default
culture becomes a drag on the owner’s efforts to move the company
forward.
Behaviour Driver
Tough to Change
Misalignment
Culture
Structure