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(Random) Outputs
Approaches to Systems Analysis
Simulation as a branch of Analytics
Optimization
Simulation
Modeling
Diagnostic/Predictive
Descriptive Analytics Prescriptive Analytics
Analytics
Simulation Project Life Cycle
• Performance indicators of business
Problem
• Challenges, improvement alternatives
Definition
• Simple analysis, simulation yes/no?
• Replay history
Validation • Assessment by stakeholders
• Alternatives
Experiments • Parameters
Reporting
Business Process Simulation
Infrastructure
Strategic Decisions Policy Decisions
Staffing
Product Introduction
R&D
Multiple Complexity;
Alternatives; Interactions;
Ambiguity Dynamics
Analysis;
Cost;
Randomness;
Avoid Trial and
Uncertainty;
Error
No easy solution
Business Case for Simulation…
• Ability to compress time, expand time
• Ability to control sources of variation
• Avoids errors in measurement
• Ability to stop and review
• Start over at minimal cost (erase past decisions)
• Repeated trials
• Complexity and detail can be added as desired
Classification of Simulation Models
Modeling
Deterministic Stochastic/Random
• AIRPORT SIMULATION:
https://www.youtube.com/watch?v=GCXzzSKm_O4
s
sX =
X
n
• Excel and related tools make it much easier to conduct and
analyze a large number of trials
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Optimization vs. Simulation
Optimization
Determines the best
levels of variables
under our control
Simulation
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Simulation Application
• Model = Representation of Reality • Manufacturing:
• scheduling, inventory
• Model IS NOT EQUAL Reality!
• Staffing: personal-service
• We use simulation when other methods are operations
too context poor • Banks, fast food, theme parks, Post
Office, ...
• We look at “what-ifs”, or consequences of our
decisions in the model • Distribution and logistics
• Air traffic operations
• Principle: Approximate answer to exact • Warehouse operations
problem is sometimes better than an exact • Ports and Shipping
• Urban Planning
answer to approximate problem
• Health care:
• Staffing, Emergency and hospital
operations
• Telecommunications
• Switching and Call Routing
• Military
• Logistics and war-games
4
Limitations of Simulation Modeling
Statistical design,
Also true of many
analysis of Fewer degrees of Higher degrees of
other modern
simulation freedom freedom
methods
experiments
Results are
Higher statistical Lower statistical
conditioned on
confidence in confidence in
statistical
results results
confidence levels
7
Virtual & Augmented Reality
• Virtual Reality
• “The computer-generated simulation of a 3D
image or environment that a person can be
interact with in a seemingly real or physical
way by a person using special electronic
devices…”
• Augmented Reality
• “Superimposition of a computer-generated
image on a person's view of the real world,
providing a composite and altered
perspective...”
Decision Making in VR and AR
• US Army trains its soldiers on high pressure
combat environments using VR
• De Beers allows potential customers to virtually
try on jewelry
• Entice and attract potential buyers
• Personalize the experience
• IKEA allows customers to virtually place the
catalog items in your home using mobile apps
• Visualize before purchase
• Reduce regret and returns!
VR is a 3D Simulates space
and higher Simulates time
dimensional Simulates interactions!
simulation Can be used to model multi-agent decision-making
Differences
Between VR
and AR Augmented Marries personal experiences with related imagery and
simulations
reality is
Adds value to the real world experience
more
Enables superior decision-making with additional
personal superimposed data
and Looks for and provides the missing elements that can
complex accelerate decision-making!