IT Engineer

Job Category : Shipping & Maritime

Responsibilities : Location : South Birmingham,
England
1. Develop and revise as necessary computer validation policies and Education : Bachelors Degree
procedures. Experience : 5 Years
2. Responsible for applying validation methodologies for various
software applications. Job Description
3. Project lead for validation of Customer Relationship Management.
4. Rapidly responding to the customer. o Minimum 5 Oracle CRM End
5. Assisting the customer with installation and basic questions. to End Implementation.
6. Providing the customer with known workarounds and resolutions. o Wind-chill technical
7. Gathering additional information about reported issue. Consultant to support existing
8. Performing detailed case analysis. implementation of Wind-chill
9. Reproducing customer problems. PLM system (version 8.0 and
10. developing and providing workarounds and resolutions to customers. above) integrated with other
11. Escalating issues to Developer Support. Enterprise Systems.
o Collaborate with team
Skill : members and provide support
for users located at multiple
1. A highly motivated Electrical Engineer with demonstrated design and global locations.
construction experience in the area of complex and mission critical o Troubleshoot issues, develop,
facilities. Knowledge of large-scale mission critical facility's electrical validate and deploy solutions.
infrastructure systems is highly desirable. Excellent communication o Apply system and application
skills, able to work in teams and matrix organization, fluent in updates on production system.
AutoCAD, & some estimating skill are essential in order to provide o Formulate, implement and
design requirements. Electrical Engineering degree preferable western follow Standard Operating
education with good knowledge of AutoCAD and internet tools Procedures and Best Practices.
2. Extensive server hardware and software knowledge, able to manage
and priorities many tasks and customer service oriented. o Development and maintenance
3. Able to meet established timelines, several years experience with end- of Business automation
user and IT operations support. processes.
4. Microsoft and/or Cisco certification preferred (MCSE, CCNA), ".net" + Captures developer
technical or information systems degree a plus. with good experience.
5. Required skills: Oracle, Noetix, Cognos. Preferred skills: Informatics
Power mart ETL Tool, Web Methods, Oracle Warehouse Builder, required language: English,
Germany and France.
6. Clear and sound knowledge of accounts, Experience of at least one industry standard
Accounting software. Good Communication Skill and good attitude to learn.
7. Good at troubleshooting workstations (Windows XP and Vista), excellent communication
skills with end-users and management

Submit your application letter, comprehensive CV, experience letter with recent photograph, and related
certification before 15th Nopember 2009 to HR Department Star Cruise yacht by email to:
recruitment@star-cruise.com or send via PO BOX to 286 England 83845

Please put the position code on e-mail subject or top right of the envelope and quote your salary expectation in
your application letter.

Only short listed candidate will be invited for interview.