SAMSON SERVADO PONCE

Room 5 174 Gov. M. Roa St., Capitol Site, Cebu City

Mobile no: 09994200163
E-mail:SamsonPonce@gmail.com

EDUCATION:
Vocational:
Computer Hardware Servicing
Josrika Computer Training Center, June 2010- March 2011

Tertiary:
Bachelor of Business Administration major in Economics and Finance
Philippine Christian University, June 2001-March 2003

Secondary:
Pasay City South High School, April 1999

EXAM TAKEN:

• Computer Hardware Servicing National Certification II (NC-II)

By: Technical Education and Skill Development Authority - PASSED

__________________________________________________________________________

WORK EXPERIENCE:

• Senior Associate MIS/WFM, Tech Mahindra Cebu

March 18, 2018 – Present

• Volleyball Coach/ Trainer, Cebu Conduent Volleyball Team

July 2018 – October 2018

• Workforce Management (WFM/MIS), Tech Mahindra Cebu

October 1, 2016 - March 18, 2018

• Sr. Associate Technical Support, Tech Mahindra Cebu

September 15, 2014 - September 30, 2016

• Associate Customer Service, Tech Mahindra Cebu

May 19, 2014 - September 12, 2014

• eRep, Aegis People Support, Cebu

 May 4, 2014 - May 17, 2014

• eRep, Aegis People Support

January 21, 2014 - February 22, 2014

• Team Lead, National Statistic Office

February 2013 – April 2013

• Freelance Computer Technician, Computer Fix

March 2011 - Present

• Volleyball Coach/ Trainer, Biyaya Polytechnic Academy, GMA Cavite

2003 – June 2005

ORGANIZATION:

• Technical Staff, Sword and Fire of the Spirit Servant Communities

• Member, Junior Associates of Executive Managers
• Member, Youth Mad Against Drugs (YMAD Cavite Chapter)

TRAINING AND SEMINARS ATTENDED:

• Leadership Bootcamp
Tech Mahindra Cebu, Jesa ITC Bldg., Gen. Maxilom Ave., Cebu City
July - September 2016

• I.T. on Internet and Basic Accounting

Philippine Christian University
Brgy. Sampalok, Pala-pala, Dasmariňas, Cavite
August 21, 2004

• Business Opportunity on Cavite

Rogationist College, Silang, Cavite
August 27, 2004

SKILLS ABILITIES AND COMPETENCIES:

• Basic to Advance Volleyball Training

• Certified Computer Technician
• Has a knowledge in Adobe Photoshop, Premiere
• Proficient in using Microsoft Office applications (Word, Excel, PowerPoint)
• Can type 40wpm
• Has a basic knowledge in configuring Windows Server 2003
 • Diagnose and Troubleshoot Computer System
• Configure a camera that can be access Remote over the internet
• Local Area Networking, Wireless Area Networking and Wireless LAN
• Configure Routers and Wireless Routers
• Configure FTP Server (File Transfer Protocol)
• Experience Driver
• With sense of hard work, honesty, diligence, focus and determination
• Willing to be trained and to work well under pressure
• Demonstrate personal discipline, emotional stability and maturity

REFERENCES:

Monico L. Evaldez
Supervisor - Employee Engagement
ePerformax Contact Centers Corp.

Nel Justin Dosdos

Quality Analyst
Continuum Global Solutions

Angel Reinald Tecson

Sales Manager
Telephilippines Inc.

Merlinda P. Salvador
District Supervisor Officer – District 1
National Statistic Office – Cebu

I hereby certify that the above information is true and correct to the best of my knowledge and
belief.

SAMSON S. PONCE