Documente Academic
Documente Profesional
Documente Cultură
24-Jan-2019 Jakarta
2 Smart Maintenance
3 Technology Updates
7 Reliability Solutions
1
Starting your Digital
Transformation Journey
The Next Era of Value Creation Will Be Enabled by Digital Transformation
Adoption of
Best-In-Class
Behaviors
5 ESSENTIAL COMPETENCIES
Incremental Bigger throughout…
Continuous Fewer people….
OF DIGITAL TRANSFORMATION
Improvement Easier Integration….
Automated Workflow
Decision Support
Workforce
Workforce Upskilling
Mobility
Productivity
Change Management
Time
Process Digitalization
Since the 70’s (DCS, PLC)
Process Plant Local Analytics
Control Experts
Algorithms Limited
MES Analysis
Production Reliability
Process Safety
Control Energy
Move Valve Mostly
Sensors Start Pump Action
Manual
Etc. Data
Control Experts
Algorithms Limited
MES Analysis
L5
Enterprise Zone
SMTP BI KPI ERP VPN
Level 5 Remote Clients
2FA
L4
Business Network
Level 4 Planning CMMS EMIS
Time
Server
DMZ
DMZ Layer
MES HSE/Safety OPTICS RCM
WLC
L3
Site wide
Operations & Control PIMS APC LBook Analytics
Level 2.5/3
L2.5 Process Control/SIS “Non PID” Data; Less
Data; More Frequent, Frequent, BIGGER Data
Area
Smaller
ICSS
Data Size,ICSSWell OPC Size, Less
OPCWell Defined,
Operations & Control
Level 2 Defined Structure Complex Structure
L2
Basic
Operations & Control
Level 1
Process
Level 0
Two Platforms - One Architecture
Distributed Control System DCS and Asset Performance Platform APP
L5
Enterprise Zone
SMTP BI KPI ERP VPN
Level 5 Remote Clients
2FA
L4
Business Network
Level 4 Planning CMMS EMIS
Time
Server
DMZ
DMZ Layer
MES HSE/Safety OPTICS RCM
WLC
L3
Site wide
Operations & Control PIMS APC LBook Analytics
Level 2.5/3
L2.5
Area
OPC OPC
Operations & Control ICSS ICSS
Level 2
L2
Basic
Operations & Control
Level 1
Process
Level 0
The Plantweb Digital Ecosystem: Enabling Top Quartile Performance With the
Industry’s Broadest Integrated Portfolio of Digital Transformation Solutions
DIGITAL DIGITAL
FOUNDATION TRANSFORMATION
Production
Optimization Personnel Effectiveness Asset Performance Platform Digital Twins
Digitally-Enabled Work Processes Enterprise Analytics & Collaboration Plant & Asset Optimization
Analytics Platforms
Edge, On-Premise,
Operator
and Cloud Performance & Software
Device & Machinery Diagnostics Asset Health Asset Health & Efficiency
Condition-Based Analytics Pre-Configured Analytics Integrated Multi-Asset Analytics
Control & Safety
Systems
PLC / DCS / SCADA / SIS Infrastructure for Wired / Wireless Data Sources
Asset Health
Diagnostics
Recommended actions / fixes
Control performance information
Overlay Digital Information on Process values and history
Top of the Physical World for Access to remote experts
increased Productivity, Safety,
Digital workflows
and Insight
Documentation
Educational content
Spare parts lists
Equipment location
Redefining Mobile Workforce with Augmented Reality
Ready access to
diagnostics and
recommendations
from smart field
devices and higher
level analytics
Immediate access to
process values with
IIoT ready
integration with DCS
AR Technology: Asset and Process Information
Mobile
L5
Enterprise Zone
SMTP BI KPI ERP VPN
Level 5 Remote Clients
2FA
L4
Business Network
Level 4 Planning CMMS EMIS
Time
Server
DMZ
DMZ Layer
MES HSE/Safety OPTICS RCM
WLC
L3
Site wide
Operations & Control PIMS APC LBook Analytics
Level 2.5/3
L2.5
Area
OPC OPC
Operations & Control ICSS ICSS
Level 2
L2
Basic
Operations & Control
Level 1
Process
Level 0
Integrated Asset Performance Platform
Health Status CMMS Empowered to Historical & Live
One Consolidated Data Sources for
Platform for all Assets Notifications Integration Collaborate Analytics
Asset Health & Efficiency
Integrated Multi-Asset Analytics
Ralph (Process
Joel (Outside Operator)
Engineer)
L2
Ian (Instruments)
April 2019
OR or
Notifications are
automatically
created when an
asset above defined
priority goes below Collaboration Notify SAP
a defined health
score
Step 5 Step 4
Notification is removed Work order status is monitored in
when notification is Plantweb Optics
closed in SAP
Key Roles empowered by Optics
Field Engineer
Reliability Manager/
Optics Benefits:
E&I Manager Asset Specialists
- Ease of capturing field
observations and Collaborate - Rotating Equipment Specialist
Optics Benefits: - Instruments and Valves Specialist
Health & Performance of all Plant Assets in with specialists to resolve asset
issue. - Static Equipment Specialist
One Platform, with One mobile app.
- All information related to each Optics Benefits:
- Machinery, Valves, Devices, Static EQs. asset is available in mobile App.
- Receive timely Predictive Asset Alerts - Monitor multi-sites Asset Health
- Achieve High Availability - Perform remote diagnostics of Asset Health Alerts
- Trigger Maintenance Work Notification from Mobile
CMMS
Asset Class
Asset View / Phone Augmented KPI Apps
Explorer App CMMS Reality Dashboards
• Plantweb Insight
• OSI PI – AF
3rd Party • Connected
• Operational
Connections • Work Order Services
Effectiveness
• Dashboard • Multi-Site Automation • Workflows
• MTBF
• Messaging • Personalized • SAP • Diagnostics
• Mean Time to
• Explorer • Workflow • Maximo • 3rd Party (GE,
Repair
• Legacy Systems • Configurator • Notifications Electrical, IR,
*Asset Source
• Field Devices Interface
Oil, Ultrasonic,
Other Device
Database and Framework Management)
Process Data OPC
Modbus
ASI* • AMS Device
• DCS Manager
• SIS • Asset Framework • User Manager • Alert Handling
• AMS Machinery
• PLC • Asset Definitions • Persona Definitions • Connector Manager
Manager
• Electrical
Systems Workflow Engine Historian Analytics Packaged Apps
Asset Data
• Structured, • FMEA • Health Advisor • Wireless
Unstructured • Rule-based • Performance Gateway
• Operator
Data • Machine Learn Advisor
Rounds
• Rules Engine • Root Cause • Energy Advisor • Obsidian
• Procedure
• Trend Charts • Asset Models • GLO Advisor • DCS, SIS, PLC,
Automation
etc.
Plantweb Optics
Aggregates All Asset Data on one platform
Pipeline
Spared Equipment
Pipeline
Emerson Control
Multiplexers and Fieldbus
Systems Gateways
DeltaV, Ovation and ROC
Emerson Wireless
Gateways 3rd Party Systems
ABB 800XA, Kongsberg Maritime
1420, 1410 and 1552
Siemens PCS7, Honeywell FDM
Calibrators Modems
HART, Profibus
Plantweb Optics
Aggregates All Asset Data on one platform
Pipeline
• Employees removed from hazardous activities • Analytics predict health of all equipment
• Constant monitoring of worker and plant health • No reactive repair: pre-failure corrective
• Threat prevention and response – cyber, action by automated closed-loop systems
physical – is automated, part of culture A ROADMAP • ‘Avatars’ perform field tasks
NEEDS A DESTINATION
THE GOAL OF
DIGITAL
ENERGY &
PRODUCTION TRANSFORMATION
EMISSIONS
Production optimized to market conditions Recognized sustainability leader
• Continuous visibility enables active business • Continuous analytics predict and prevent
management releases
• Business areas optimized in real-time across • Energy consumption measured and
interconnected systems dynamically optimized with production
• Predictive digital twins enable exception • Energy sources balance business and
management along entire value chain shared community goals
Emerson BUSINESS
DRIVERS
Announces a
Clear & Actionable
DIGITAL
TRANSFORMATION
ROADMAP
BUSINESS
ENABLERS
ORGANIZATIONAL
EFFECTIVENESS SYSTEMS & DATA
DIGITAL SAFETY & SECURITY RELIABILITY
TRANSFORMATION
ROADMAP Alarm
Management
Physical
Security
MRO / Spares
Management
Work
Management
Personnel
Safety
BUSINESS
The Capability DRIVERS
Dimensions Detail Control &
Production Emissions
Planning & Monitoring &
Optimization
Specifically What is Scheduling Compliance
Storage,
Operations Resource
Movement &
Management Efficiency
Logistics
Training &
Change Personnel Analytics, Data Architecture
Competency
Management Productivity Reporting, & KPIs & Governance
Management
BUSINESS
ENABLERS Knowledge Continuous IT-OT Business Process Enabling
Management Improvement Alignment Automation Infrastructure
ORGANIZATIONAL EFFECTIVENESS SYSTEMS & DATA
DIGITAL
TRANSFORMATION
SAFETY & SECURITY RELIABILITY
ROADMAP
BUSINESS
The Roadmap Process DRIVERS
Defines the Starting
Point for Each Unique
Journey
BUSINESS
ENABLERS
ORGANIZATIONAL
EFFECTIVENESS SYSTEMS & DATA
Digital Jumpstart Methodology
Emerson Confidential 52
Emerson is
UNIQUELY POSITIONED TO ACCELERATE
NUMBER OF
DIGITAL TRANSFORMATION SUCCESS: RESOURCES
PROVEN RESULTS, ACTIONABLE ROADMAP
INDUSTRY EXPERTISE 100+
OVER 125 140+ $1B & COUNTING Operational Certainty
Consultants
Active or executed Operational Value Improvement Quantified value
100+
Certainty Workshops in 2018 Practices delivered to customers
PARTNERSHIPS 5,100+
Service engineers
53
Smart Maintenance
Maintenance!
IIOT-enabled
Expertise is criticalCollaboration
when you need it!
YOU
• Real-time
It is costly toand On-demand
develop experts andData
hard Collection
to retain them
IIOT-enabled
Collaboration
• Even if you have experts, many of them spend up to
60% Data
of theirOrganization
time collecting and
and organizing
Reporting data
• Experts must FOCUS on value-added analysis and
decision-making
Analysis and Decision Support
Elements of Smart Maintenance
System Health
Evaluation YOU
System Lifecycle Management
On-site Maintenance
(by Certified Engineers)
Update-based Risk
IIOT-enabled Management
Emergency and Incident Collaboration
Response
Reliability and Lifecycle
Consulting
Real-time Monitoring
System Health Evaluation via
Site Evaluation Service
Workforce
4
3
2
Spare Parts close identified gaps
Development 1 Management
0
Control Data
Performance Management
System Health
Evaluation YOU
System Lifecycle Management
On-site Maintenance
(by Certified Engineers)
Update-based Risk
IIOT-enabled Management
Emergency and Incident Collaboration
Response
Reliability and Lifecycle
Consulting
Real-time Monitoring
Scheduled System Maintenance
• Standard Maintenance
Process
• Delivered by Certified
Emerson Experts
• Uses global standard
Service Application
Preventive Maintenance by Emerson Certified Engineers
www.emerson.com/SSM
Other Service
Emerson
Customer
Provider
Internal
Type Of Training /
Certification
System Health
Evaluation
YOU
System Lifecycle Management
On-site Maintenance
(by Certified Engineers)
Update-based Risk
IIOT-enabled Management
Emergency and Incident Collaboration
Response Reliability and Lifecycle
Consulting
Real-time Monitoring
Emergency and Incident Response
System Health
Evaluation
YOU
System Lifecycle Management
On-site Maintenance
(by Certified Engineers)
Update-based Risk
IIOT-enabled Management
Emergency and Incident Collaboration
Response Reliability and Lifecycle
Consulting
Real-time Monitoring
System Health Monitoring Connected Services
Controllers
DeltaV PCs
• Continuous 24x7x365 health
Non-DeltaV PCs
Switches checks
CIOCs
• Automatic diagnosis and alerting
WIOCs
DeltaV SIS
Firewalls
UPSs
Virtual Studio
Elements of Smart Maintenance
System Health
Evaluation
YOU System Lifecycle
Management
On-site Maintenance
(by Certified Engineers)
Update-based Risk
IIOT-enabled Management
Emergency and Incident Collaboration
Response Reliability and Lifecycle
Consulting
Real-time Monitoring
System Lifecycle Management
System Lifecycle Management
System Upgrades
• Standardized, proven, global process leveraging tools and best practices with certified
Engineers
• Thorough KBA analysis
• Online upgrade option to match plant availability needs
• Upgrading improves your system’s cybersecurity posture
Upgrade evaluation, testing, planning, and implementation for DeltaV system hardware and software.
Emerson Confidential 19
Elements of Smart Maintenance
System Health
Evaluation
YOU System Lifecycle
Management
On-site Maintenance
(by Certified Engineers) Update-based Risk
IIOT-enabled
Emergency and Incident Management
Collaboration
Response Reliability and Lifecycle
Consulting
Real-time Monitoring
KBA’s / MS Patches -- Tested, Matched and Delivered
Elements of Smart Maintenance
System Health
Evaluation
YOU System Lifecycle
Management
On-site Maintenance
(by Certified Engineers) Update-based Risk
IIOT-enabled
Emergency and Incident Management
Collaboration
Response Reliability and
Lifecycle Consulting
Real-time Monitoring
System Reliability & Lifecycle Consulting
Lifecycle
Strategy
Consultation on
Knowledge Governance and
Base Articles Escalation
(KBAs)
Root Cause
KPI Dashboard
Analyses
Collaboration
Platform
SureService
System Health
Evaluation
YOU System Lifecycle
Management
On-site Maintenance
(by Certified Engineers) Update-based Risk
Guardian Support
Emergency and Incident Management
Digitally-Enabled Platform
Response Reliability and
Lifecycle Consulting
Real-time Monitoring
Easy Virtualization
DeltaV SIS Electronic Marshalling
Device Templates
Smart Commissioning
Emerson Confidential
DeltaV v14 Highlights
Cybersecurity New Operations Experience Information at Your Fingertips
Powerful Standalone.
Easily Integrated. Distributed CHARMS Smart Commissioning
Improved Simulation
IIoT Enabled Flexible System Expansions Capabilities
Emerson Confidential
CYBERSECURITY ENGINEERING HARDWARE OPERATIONS
Continuing
The information
our investment
and/or New features and The new PK controller is Mobility and a new modern,
opinions
in systemexpressed
hardening,in this applications focused on powerful standalone and built-for-purpose operations
presentation are those
defense-in-depth strategy
of engineering productivity easily integrated and experience
and
the authors
certifiedand
security
do not and performance continued investment in
necessarily represent official M-series hardware
policy or position of the
Emerson Global
Emerson Confidential
Certified Cybersecurity
Independent
Domain Hardening
Controller
CYBERSECURITY ENGINEERING HARDWARE OPERATIONS
Continuing our investment New
The information
features andand/or The new PK controller is Mobility and a new modern,
in system hardening, applications
opinions expressed
focusedinon this powerful standalone and built-for-purpose operations
defense-in-depth strategy engineering
presentation productivity
are those of easily integrated and experience
and certified security and
the authors
performance
and do not continued investment in
necessarily represent official M-series hardware
policy or position of the
Emerson Global
Emerson Confidential
OPC UA Enables Industrial IoT Strategy
Reliability Cloud Apps
Improved security
HMI
Analytics
Scalable capacity
Historian
Application Stations
Professional Plus
PK Controller
EIOC
Emerson Confidential
Smart Commissioning
Emerson Confidential
.
Emerson Confidential
DeltaV PK Controller
Powerful Standalone. Easily Integrated.
The newest controller in the DeltaV family
Emerson Confidential
Powerful Standalone
Emerson Confidential
Easily Integrated
Emerson Confidential
CHARMs Electronic Marshalling
Traditional Wiring
Based on a typical 5,000 I/O installation
4,000ft 200ft
Emerson Confidential
CYBERSECURITY ENGINEERING HARDWARE OPERATIONS
Continuing our investment New features and The new PK controller is Mobility
The information
and a new
and/or
modern,
in system hardening, applications focused on powerful standalone and built-for-purpose
opinions expressed operations
in this
defense-in-depth strategy engineering productivity easily integrated and experience
presentation are those of
and certified security and performance continued investment in the authors and do not
M-series hardware necessarily represent official
policy or position of the
Emerson Global
Emerson Confidential
DeltaV Mobile
Process Engineer Plant Manager Safety Engineer Operations System Admin
How is my unit What is the status of What is the status of What are my critical What is the health of
operating? my critical KPIs? my SIFs? alarms? my DeltaV hardware?
Emerson Confidential
DeltaV Mobile Release 2
Tablet support
Enhanced trending
DeltaV Release Timeline
V15
Emerson Confidential
Emerson Confidential
Dynamic Process Simulation
through Digital Twin
Digital Transformation of the Process Industries
Adoption of
Best-In-Class
Behaviors 5 ESSENTIAL COMPETENCIES
Incremental OF DIGITAL TRANSFORMATION
Continuous
Improvement Automated Workflow
Decision Support
Workforce
Workforce Upskilling
Mobility
Productivity
Change Management
Time
Presentation Name
Why Digital Twin?
Presentation Name
The Digital Twin - Building blocks for Project and Operational Certainty
Pre-FEED / Shutdowns,
Appraise Execute Startup HandOver Maintenance & Optimize, Expand &
FEED Turnarounds,
Repair Upgrade
& Outages
Presentation Name
A DIGITAL TWIN…
Maximize the Digital Twin Investment Value
Engineering Process Operator Training Process Represents assets in the
Environment Control Design Simulator (OTS) Optimization physical world with a
digital model
control systems virtual training to develop and test
connected with experts, design, build, and test prepare operators for process improvements
regardless of location control strategies abnormal situations off-line Looks and feels like the
real environment
Operating Models Process Dynamics
Data Structures Physical and Operating Parameters, Configuration Data Simulates that model
forward with varying
degrees of fidelity
MimicTM
Other Control OTM Test Bench
System Simulator
HMI HYSYS Process Models DeltaV Operate
Link
Simulate
Virtual Controller
MimicTM
Dynamic Process,
IO Simulation
Presentation Name
Digital Twin Cloud Vision
Control Engineer (Traveling New Operator (at
at Philippine) Malaysia)
DIGITAL TWIN
1 ???
Presentation Name
Emerson’s DeltaV Simulate/Pro
DeltaV Simulate/Pro can be built independently with dynamic simulation
– Training functionalities embedded
– Configuration and graphics identical to live plant system, scalable system
– Standalone and multi-node simulation solution
– Used for control system test
– Used for advanced control software test (MPC, Adaptive Control, etc.)
OSN OSN
Mimic Server
Standalone PC
Instructor PPN ASN ASN
Standalone (DeltaV Station
Simulate or/and MimicTM ) Multi-node (DeltaV Simulate multi-node
PPN/OSN/ASN and MimicTM)
Presentation Name
MimicTM
MimicTM – Foundation for Lifecycle Performance
• First principle models (unit
operations, process equation of
state, thermodynamics packages,
…, etc.)
• Automatic Integration with DeltaV
• Easy to use, easy to maintain
– Multi-threaded 64-bit real-time simulation
engine
– Virtual ready – VMWare, Hyper-V
– Multi-User Support
– Multi-Platform Control System Support
(DCS, PLCs)
– Open – SQL, XML, OPC UA, OPC DA
• Lowest Lifecycle Cost
Presentation Name
MimicTM
Tools for Operator Training (Operator Training Manager)
Presentation Name
New Link Between Mimic and HYSYS
The first joint
product development
between Emerson
and AspenTech A B C A B C
creates a
seamless, scalable Distributed Control Systems Programmable Logic Controllers
DIGITAL TWIN
Mimic HYSYS Link
Presentation Name 13
Selective Use of Low / Medium / High Model Fidelity
Presentation Name
Emerson Digital Twin Reference
• Houston Area Petrochemical Plant
– 20 year old plant with no operator with startup
experience
– Control design issues preventing a safe startup
– Issues resolved before shutdown!
– Estimated savings $2MM
Presentation Name 15
Emerson Digital Twin Reference
Presentation Name
Virtual Reality (VR) and Argument Reality (AR)
VR –
“Hands-on” in safe environment
powered by DeltaV Simulate/Mimic
Static model generated from 3D
FUTURE CAD model
CLOUD HOST VIRTUAL OPC links to DeltaV Controls /
REFERENCE
SITE
Mimic Simulated Values ….. OPC
Simulate
Virtual Controller
Virtual
Reality
MimicTM
Dynamic Process,
IO Simulation
Presentation Name
Field Operations Training - Immersive Simulator with VR
Digital Foundation for Evolving Needs:
• Maintenance
• Reliability
• Education
• Performance
FUTURE
VIRTUAL
REFERENCE SITE
Emerson Confidential 5
Comparison of Methodologies
Point Summary ISA 18.2 Metrics Dynamic Static Bad Actor
Rationalization Rationalization Management
Number of Areas 2 2 2
Points 3641 3327 2552
3rd Qtr 2010 6 4 5 12
Avg Alarm Rate per Hr
Only dynamic rationlization can achieve 18.2 metrics for all modes of unit operation
Emerson Confidential 6
Alarm Management
Common Challenges Analytics
Philosophy and Right Analytics
• Human factors, including poor alarm
systems, are responsible for 70-80% Rationalization Always /
Right Philosophy Continuously
of incidents causing loss or injury*
- Emerson Services - AgileOps (AD,
• 90%+ do not meet standards - AgileOps (philosophy and MCSD)
*References can be found here and here rationalization, AD, MCSD, LM,
- DeltaV Analyze
DM, Event KPI)
Key Features Monitor and
• Turn-key alarm management Enforce Monitor
services for new or existing plants DCS changes and
Enforcement of
• Dynamic Pre-Rationalization saves Operations approved,
up to 60% of customer time Right Alarms Always rationalized alarm
• Continuous KPI monitoring against / Continuously settings based in
industry standards including ISA 18.2 - AgileOps (LM, DM, Event master alarm
and IEC 62682 KPI) database
• Dynamic alarm management in real- - DeltaV - AgileOps (Event
time eliminates alarm floods - Alarm Help KPI)
- Alarm Mosaic
Alarm Management Lifecycle
Alarm rationalization plus continuous dynamic alarming against industry KPI’s delivers the full solution.
Emerson Confidential 7
Are your Alarms being Manageable?
Which one is to afford the operator to be able to make good decisions and to effetctively
Emerson Confidential
operate the plant? 8
DeltaV Alarm
Management
Alarm Help
• Single mouse-click to view pre-supplied approved
alarm response instructions/procedures
• In-context operator guidance for a consistent correct
alarm response
• Enables knowledge capture from senior operators
via DeltaV Operate
• Real time alarm state indication
• Accessible from detail displays for times when the
alarm is not active.
• Separately downloaded to workstations without
effect on control modules
Emerson Confidential 12
DeltaV Analyze
• Native interface to DeltaV Event Chronicle or Plant Event Historian for secure reliable data
acquisition and no integration worries
• Easy identification of bad actor alarms
• Intuitive point-and-click analysis of alarms, user actions and system events
• KPIs for alarm system performance monitoring
KPI Metrics
ISA18.2
Alarm Category
Alarm plot
Emerson Confidential 13
AgileOps Overview
AgileOps Suite Of Applications
Supports DeltaV, Ovation, and non-Emerson control systems. Enterprise-wide KPI’s. Eliminates
Emerson Confidential alarm floods. 15
Master Control System Database (MCSD)
Emerson Confidential 16
AutoDiscovery Function
• Different data sources for AutoDiscovery from
different control systems
• Periodically, on-line, AutoDiscovery scans the
control system configuration for new or deleted
items
• User reviews marked items and Approves,
Dismisses or Ignores
• Approved items are added or removed from MCSD
Emerson Confidential 17
Dynamic Management (DM)
Emerson Confidential 18
List Management (LM)
Emerson Confidential 19
Event KPI (EKPI)
• Process
– Alarm Philosophy
– Dynamic Rationalization
• Pre-Rationalization / Rationalization
• People
– Experienced process engineers
• Technology
– Dynamic Alarm Management application software
Emerson Confidential 21
Diversified Applications against the Needs
• Quick-start Packages
AgileOps Description To Achieve
Application
Event KPI Provide visualized overview of operational Consistently, automatically generated
performance reports/KPIs
MCSD Provide fundamental Alarm management database Compliance with ISA 18.2 database
requirement
MCSD, Provide fundamental Alarm management database Compliance with ISA 18.2 database
Event KPI and visualized overview of operational requirement;
performance
Consistently, automatically generated
reports/KPIs
Customer Success
CHALLENGE: SOLUTION: Quantified Business Results
Emerson Confidential 23
Success Story Two
Customer Success
CHALLENGE: SOLUTION:
Quantified Business Results
Customer had an alarm MCSD with AutoDiscovery
database, but it was never in
sync with the DCS.
• Discovered all of the points
and alarm settings on their 100%
Compliance
• They were having a hard time system.
tracking unauthorized
changes on the control
system. • After three months of usage,
Compliance with ISA
we reviewed the system and
found that the database and 18.2 database
DCS were in sync. requirement
Emerson Confidential 24
Success Story Three
Customer Success
CHALLENGE: SOLUTION:
Quantified Business Results
Customer had over 1,000 Implemented advanced
standing alarms alarm shelving tool
94%
reduction
• New alarms were lost in the • Reduced the standing
daily standing alarms alarms across the entire
• Risk of human error refinery to 60 alarms over
14 consoles Standing Alarms
• Unsure if data was accurate
• Eliminated opportunity for
human error
Eliminate human error
“Thank you to the team for their excellent work. We went from 1,000 standing alarms to 60.”
~ Controls Manager
Emerson Confidential 25
Control Performance
APC: Cornerstone of Digitalization
Source: Accenture Source: Dr. Markus Bauer, Process Systems
https://www.accenture.com/t20180608T181308Z__w__/us-en/_acnmedia/PDF-79/Accenture-2018-Refining-Research.pdf#zoom=50 Engineering, Wacker Group, May 15th 2018
“ARC believes that companies able to methodically implement, use, and maintain APC applications at the
lowest cost and generate the highest value over its lifecycle will have a distinct competitive advantage.”
Control & Operator Performance play an important role throughout factory design, operation and
Emerson Confidential maintenance. 27
DeltaV Embedded Advanced Control Products
Improve control loop performance with DeltaV InSight
■ DeltaV InSight – Performance monitoring and DeltaV Adapt
Performance Monitoring Loop Tuning
loop tuning • Identify abnormal conditions which lead • On-demand tuning for selected loops. • Provides closed loop adaptive control
– Inspect to poor control performance. • Adaptive tuning uses process learning for any PID loops.
• Identifies optimal tuning from process
• Control monitoring and performance to calculate tuning without plant tests.
– Tune report available without configuration. learning with no configuration changes
■ DeltaV Neural – On-line property estimation for station using standard FB blocks.
Emerson Confidential 28
Cybersecurity & Business
Continuity
There are two types of companies: those who
have been hacked, and those who don’t yet know
they have been hacked.
John Chambers
CEO, Cisco
Poor Practices & Misconceptions
Someone else is looking after
the security of my process
control system I don’t need ‘defense-in-depth’
architectures, my system
already has a firewall
It’s a ‘closed system’ - we don’t
need any tools, policies and
procedures for system security
MALWARE
- general term for “malicious software”; used to steal
data, disrupt operations or demand payment
RANSOMWARE
- malware that threatens to publish a victim’s data or
block access to it (via encryption) unless a ransom is
paid --usually in cryptocurrency
DENIAL-OF-SERVICE ATTACK
- flooding a machine/network with too many requests
to disrupt legitimate data flow (including control)
4
Common Cybersecurity Threats
SPEAR PHISHING
- pretending to be someone from a trusted organization to
email links or files infected by malware –still used by 70% of
cyber criminal groups!
CREDENTIAL REUSE
- using hacked credentials from less secure sites
- people have a tendency to reuse the same passwords
in multiple platforms, or keep using “default accounts”
GOOD News
– Not a scalable attack, since it was highly tailored
BAD News
– Example of increasing complexity of attack
– Can be used as a blueprint by others
Publicly known ICS-targeted malware:
STUXNET, HAVEX, BLACKENERGY2, CRASHOVERRIDE, TRISIS 6
Common Sources of Cybersecurity Threats
• Top-Down Approach:
Senior Management Buy-in is Critical
Security Products
Attack Vectors Smart Firewalls
Firewall-IPDs Smart
Switches Layered
Network Architecture
Embedded devices
hardening (Achilles)
Automated
Application Backup &
Antivirus Patch
Whitelisting Recovery
Management
HW / SW Solutions
Network USB Secure
SIEM Security Device Remote
Monitor Security Access
5. Manage authentication 4
12
ENDPOINT SECURITY / ANTIVIRUS
www.emerson.com/cybersecurity
COMMON CHALLENGES
• Lack of malware protection
ePO
• Compliance with new cyber policies Management (Unmanaged version now available)
Console
Plant Network (Level 3)
• Proactively securing your system
against millions of known threats
DMZ (Level 2.5)
KEY FEATURES
• Known threat scanning and detection Application Station Professional Plus Operator Station Engineering Station DeltaV ACN (Level 2)
KEY FEATURES
• Protect against UNKOWN threats Application Station Professional Plus Operator Station Engineering Station DeltaV ACN (Level 2)
Block threats without signature updates and stop unwanted applications before they start. 14
BACKUP AND RECOVERY
www.emerson.com/BackupRecovery
COMMON CHALLENGES
• No critical data recovery plan
• Time consuming manual backups
• Meeting data compliance
requirements
KEY FEATURES
• Automated back-up and restore
• Emerson-specific backup templates
• Data and full-image backup capability
• Centralized multi-system management
• Compatibility: DeltaV v10.3.1+ |
Windows 7, 10, 2008, 2012, 2016 |
DeltaV Virtual Studio | AMS | Syncade
Protect your digital information, maintain business continuity, and reduce downtime caused by data loss. 15
AUTOMATED PATCH MANAGEMENT
www.emerson.com/cybersecurity
COMMON CHALLENGES
• Time required to manually identify,
transfer, and install system patches
• Compliance with new cyber policies
• Proactively securing your system
against millions of known threats
KEY FEATURES
• Automated patch matching & delivery
• Significantly reduced manual effort Patch Type
System / KBA Automated L2 Automated
Matching? File Delivery? Install?
• Patch status auto-updated in Guardian Yes Yes No
• Compatibility: DeltaV v11.3.1+ | Yes Yes Optional
Windows 7, 10, 2008, 2012, 2016 | Yes Yes Yes
DeltaV Virtual Studio No No No
Save time and stay secure with automated patching of DeltaV workstations and servers. 16
EMERSON SMART FIREWALL
www.emerson.com/cybersecurity
COMMON CHALLENGES
• Need to isolate the control system
from untrusted networks, especially
the internet
• OT team is not trained to configure
standard off-the-shelf firewalls
KEY FEATURES
• Easy to use menu choices allow OT
personnel to manage the perimeter
security of a DeltaV system
• “Firewall friendly” DCOM
communications
• Monitor firewall hardware alerts on
DeltaV workstations
• Integrated into Network Device
Command Center
Provide perimeter protection to DeltaV systems with easy to configure firewall rules 17
SECURITY INFORMATION & EVENT MANAGEMENT (SIEM)
www.emerson.com/cybersecurity
COMMON CHALLENGES Denial of Service (DOS)
Ransomware activity
KEY FEATURES
Worm spreading
• Logs are collected and can be stored
and/or forwarded for integration with
IT
Physical or Virtual Appliance
• Automated alerting and reporting
• Real-time correlation and analysis to
identify advanced threats Windows events Network device logs
Enables real-time monitoring of security events and logs from your DeltaV System components and network devices. 18
NETWORK SECURITY MONITOR
www.emerson.com/cybersecurity
COMMON CHALLENGES Advanced Persistent
Threat
KEY FEATURES
• Passive monitoring of your DeltaV
network without interfering with your
critical process communications
• Discover anomalies within
protocols, applications, and file
transfers
• Compatibility: DeltaV v11.3.1+ |
Windows 7, 10, 2008, 2012, 2016 |
DeltaV Virtual Studio
A SIEM add-on that enables real-time monitoring and packet inspection of network traffic on your DeltaV ACN. 19
MANAGE ACCESS & ESTABLISH A DEFENSIBLE ENVIRONMENT
www.emerson.com/cybersecurity
1. SymantecCHALLENGES
COMMON ICSP scanner
provides removable media protection by
preventing use of un-scanned USB’s
KEY FEATURES
Forensic
• Our consultants determine what What would you do? Capture
Consultants can be immediately dispatched to provide containment, forensic analysis and remediation services. 22
SITE POLICIES AND PROCEDURES DEVELOPMENT
www.emerson.com/cybersecurity
COMMON CHALLENGES
• Documenting cybersecurity policies
and procedures
• Keeping essential documents updated
• Following internal policies for critical
assets
KEY FEATURES
• Review of current policies and
procedures
• Improvement suggestions to meet
industry best practices
• Collaboration with your stakeholders
ensures internal alignment
Emerson consultants review, revise, and author your cybersecurity policies, plans, and procedures. 24
Where to Start Your Cybersecurity Journey?
KEY FEATURES practices and industry standards. including onsite data gathering. your system from cybersecurity risks.
A review of your current cybersecurity coverage and recommendations to help with identified vulnerabilities. 26
Sample “Basic” Radar Plot of Results
Every site or system is different, each having a unique set of issues to deal with.
27
MEASURE to IMPROVE
28
Call to Action
29
30
Improving Plant Reliability with
Emerson's Reliability Solutions
Reliability Solutions
Machinery
Reliability Field Device
Health
Consulting Management
Management
System Failure
Is the legacy Protection System putting the plant at Risk?
1995
224+ 3000+
GE 3xxx systems replaced
Turbo machines protected
by Emerson AMS protection
since 2012
systems
50%+
Steam Turbines in China Power
industry protected using AMS
protection system
The Future of Protection – AMS 6500 ATG
1 2 3 4
SYSTEM RACK UNIVERSAL MEASUREMENT TEMP PROCESS RELAY CARD COM CARD
A6500-SR A6500-UM A6500-TP A6500-RC A6500-CC
QR Code
Information anywhere
at your finger tip
Transient GRABs Come 3 Different Ways New Form Factors Now Available
On Schedule (Periodic)
On Event
A6500-RR Available Now
On Demand
A6500-FR Available Now
A very cost effective system but robust and easy for implementation
Where we come from
Converters Sensors
Select Input:
sensor, cable length
Select Measurement:
Extended range factor,
Material, detuning, sensitivity
Calibrate:
Manual, Automatic or 2-point
EZ Experience
Lower TCO
Free software, faster engineering,
flexible to changes
Field Calibratable
Calibrate in the field to work with the right
sensor, extension cable, target material Fewer Spare Parts
. One convertor part number works with
all sensors
Existing Competitor’s sensors WW
Compressors
Gearboxes
Cooling Towers
Motors
Rolling Industries
AMS 9420 Wireless Vibration Transmitter
Mount transmitter
away from machine
1420
Smart Wireless Gatew ay
AMS 9420
Wireless Vibration Transmitter
• Measurement processing
• Radio communication
• Pow er Module
Wireless
1. Easy to install Gateway
Vibration
Temperature
Pressure
Flow
Other…
Expand Conventional Networks
with Wireless
DeltaV /
Ovation
Wireless
1. Easy to install Gateway
2. Self-configuring
Expand Conventional Networks
with Wireless
DeltaV /
Ovation
Optimum
Path
Wireless
1. Easy to install Gateway Obstacle
2. Self-configuring
3. Self-healing
New
Path
Expand Conventional Networks
with Wireless
DeltaV /
Ovation
Add
Wireless
1. Easy to install Gateway Emerson
2. Self-configuring Devices
3. Self-healing
4. Expandable “at will”
Expand Conventional Networks
with Wireless
DeltaV /
Ovation
Wireless
1. Easy to install Gateway
2. Self-configuring
3. Self-healing
4. Expandable “at will” Add 3rd
5. Open standard IEC62591 Party
Devices
AMS Trex Device Communicator
• Any HART or Foundation Fieldbus device. Anywhere. Anytime.
– Commission, configure, diagnose, and troubleshoot
• Take it everywhere – it’s intrinsically safe
– ATEX, CSA (US & Canada), FISCO, and IECEx, there’s no need to
shut a process down or pull a hot work permit
Go Everywhere. Power Devices. Great Apps. Auto Sync with AMS Device Manager.
Emerson Confidential
Communication Modules (Modular)
• New Handheld Capabilities Modular Design
– Power HART loops directly
– Measure loop current and voltage directly
– Provide variable current source directly
– Power Fieldbus devices directly
– Provide Fieldbus Segment Diagnostics directly
• Benefit – Less field tools to buy and carry!
FF Loop
Loop Fieldbus
Power Current/
Calibrator Oscilloscope
Supply Voltage
Power the Loop: Get Right To Work
Emerson Confidential
38
Upgrade Studio