Documente Academic
Documente Profesional
Documente Cultură
TO SUPPLY CHAIN
MANAGEMENT
©2012 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
2
Supply Chain Management Defined
(continued)
©2012 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
3
Supply Chain Management Defined
(continued)
©2012 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
4
Operations and
Supply Chain Strategy
Supply Chain Management
• The organization of
supply chain activities
• Maximize customer
value.
• Maximize competitive
advantage.
Source: © Image Source/Corbis
Introduction to
Purchasing and Supply
Chain Management
Chapter 1
CENGAGE LEARNING
Monczka – Handfield – Giunipero – Patterson
Cereal Value Chain Example
Grain Cereal
Farmer Processor Packaging Distributor
Packaged
Cereal
Paperboard
Grocer
Corrugated
Box Mfr
Wood Consumer
Labels
O
Feedlot V
Live Animal Exporter Importer
E
Farmer Feedlot R
S
Food Service Industry E
A
S
Broker
B
R
Butcher C
Wholesaler Shops O
E Importer
E N
D S
Backgrounding Supermarkets U
I
N Property Exporter M
Importer E
G
R
P S
R Feedlot D
Food
O Broker O
P
Service M
E E
R Food S
T Processing T
Auctions I
Y
Plus C
Wholesaler Butcher
Processing Shops C
(Abbatoir) O
N
S
Saleyards U
M Figure 5.1 Description of Australia
Supermarket E Beef Supply Chain
(Woolworths, R
Coles, Franklin)
Framework
Fattening Importer S
Property
Background
• Beef sector in Australia is in rapid change because:
– globalisation
– highly competitive beef market (local and export)
– quicker production cycle
– delivery times and reduced inventories
– speed-up of the rate of change in the business
environment
– trend toward more outsourcing of activities
– rapid development of IT
Supply Chain Practices
• SCM practices is defined as a set of activities
undertaken in an organization to promote
effective management of its supply chain.
Antecedents of
cooperative behaviour
(Trust and Commitment)
(Li 2002)
Strategic supplier Long-term relationships designed to
partnership leverage the strategic and operational
capabilities of individual
participating organizations to achieve
significant ongoing benefits to each
party.
Customer Relationship The practices to manage customer
complaints, build long-term
relationships with customers, and
improve customer satisfaction.
Competitive
Advantage