AVAYA SCOPIA VIDEO CONFERENCE

RITSO USERS TRAINING

Dan Shem Lomibao

Avaya Certified Solutions Specialist – SMEC (IP Office)
Avaya Certified Implementation Specialist – SMEC (IP Office)
Avaya Certified Solutions Specialist – Radvision
Avaya Professional Sales Specialist – Radvision
Avaya Professional Sales Specialist – SMEC (IP Office)
Avaya Professional Sales Specialist - Avaya Networking Solutions
Avaya Professional Design Specialist – Avaya Networking Solutions

Roy Anthony G. Diaz

Avaya Certified Solutions Specialist – SMEC (IP Office)
Avaya Certified Implementation Specialist – SMEC (IP Office)
Avaya Certified Solutions Specialist – Radvision
Avaya Professional Sales Specialist – Radvision
Avaya Professional Sales Specialist – SMEC (IP Office)
Avaya Professional Sales Specialist – Contact Centers
Avaya Professional Sales Specialist – Unified Communications
Avaya Professional Design Specialist – Contact Centers
 AGENDA
Day 1

I. Overview of Scopia Video Conference Equipment

1. Scopia Desktop Server and Client
2. Scopia XT5000 Endpoint
3. Scopia Elite 6000 MCU
4. Network Topology
II. Scopia Desktop Client Setup and Scopia Desktop Server Settings
1. Scopia Desktop Client Installation
2. Scopia Desktop Server Settings
III. Scopia Video Conference Management
1. Setting-up of conference meetings
a. Create Users
b. Create Virtual Rooms
c. Assign Meeting Type
2. Troubleshooting
a. Checking physical connections
b. Checking network connectivity
 Introducing Radvision
• 20 Year Leader in
Video Technology
– The Video Industry Runs on
RADVISION Technology
• Market Share Leader in Core
Signaling Technologies
• Video Infrastructure Supplier
to the Industry’s Largest
Companies
• History of Technology Leadership
and Innovation with Strong Patent
Portfolio
– Scalable Video Coding (SVC)
– Distributed Multipoint
Architecture
– Bandwidth Optimization
– 3G Videotelephony
– Conference Initiation from IM
Avaya Scopia Video Collaboration
A Complete Video Engagement Portfolio

© 2015 Avaya Inc. All rights reserved.

5
6
 “Meet Me” in My Virtual Meeting Room
Your Own Full Featured Meeting Room in the Cloud

Invite Anyone & Easily Join

Bring Your Own Device (BYOD)

High Quality Experience

Optimized for Internet

Data Across All Devices

Security

Meeting Moderation & Control

Rich Video Experience

Complete Room System Interoperability

Intuitive Control from Any Room System

Invite Anyone & Easily Join

• Native calendar integration

– Scopia XT Systems
– Scopia Desktop
– Scopia Mobile
1) Tap on the calendar event
2) Checks if app is installed
3) Launches app and connects

© 2015 Avaya Inc. All rights reserved.

Virtual Room Scalability, Resiliency, Call Quality
Easily Join Meetings with Distributed Architecture

Enters VR
51000 Enters VR
51000

Enters VR
51000
Bring Your Own Device (BYOD)

 Use what you already own

 PC, Mac, iOS, Android
 HD Voice, Video and Data
 Access from Anywhere
‒ Wi-Fi & mobile wireless
‒ Without VPN and
through firewalls
‒ Internet optimized
High Quality Experience
Full HD 1080p Video, Wideband Audio
Data Across All Devices
 Telepresence, Room, Desktop,
Mobile
Meeting Moderation & Control

 Invite additional rooms or

people
 Participant list
 Mute participants
 Stop cameras
 Disconnect participants
 Lock meeting
 Terminate meeting
 Request to speak / raise
hand (desktop clients)
 Lecture mode for learning
 Rich Video Experience
View up to 28 Other Participants Simultaneously
• Up to HD 1080p
• 26 different video layout options
• Each participant can have own
personal video layout
• Drag & drop control
Complete Room System
Interoperability
Data Collaboration, Meeting Moderation
 Scopia XT Telepresence
Video-Enabled Endpoint Portfolio New

Scopia XT7100
New

Scopia XT5000 / Video

Collaboration for IP Office
Scopia XT4300

New Scopia XT4200

Scopia XT Executive 240

H175 Video Collaboration Station

E159/169 Media Stations

Avaya Soft Clients

16
Scopia XT5000: Powerful Room System

• Dual 1080/60fps for both Video • Highest Capacity internal MCU

& Content • Streamlined Industrial Design
• H.264 High Profile & SVC
• Intuitive User Interface

Scopia XT 5000
18
18
XT5000: connectivity

Dual USB

Dual LAN

Dual Display HDMI

Camera Inputs (2xHDMI + Control & Power)

PC Presentation DVI/VGA In
Microphone POD In (dual mic cascading supported)

Audio In & Out (Analog/Optical)

Power
Avaya Confidential – Do not disclose without NDA
 New: April ‘15
Scopia XT4300
Feature Rich, Cost-Effective for Small to Medium Size Rooms

 H.264 High Profile, SVC  Single display support

 1080p60 resolution
The opportunity for personal
– 2nd display optional
workspace is now. Customers
 5x optical zoom
demand a rich, collaborative user  1-way mic. Pod
experience that is interoperable and
– 3xtodigital
easy optional
use. In addition, we believe  Wireless presentation
this transaction will leverage a
highly-skilled, incredibly talented
and experienced workforce ready to
 Optional 4 port embedded
deliver video to enterprise MCU
customers
Mary Meeker, Morgan Stanley, Mar 2012

Mary Meeker, Morgan Stanley, Mar 2012

XT4300: connectivity

Dual USB

Dual LAN (2nd optional)

Dual Display HDMI (2nd optional)

Camera In (HDMI + Control & Power)

PC Presentation DVI/VGA In

Microphone POD In

Audio In & Out (Analog/Optical)

Power
Avaya Confidential – Do not disclose without NDA
 XT4300 vs. XT5000

XT4300 has the following differences with respect to XT5000:

• MCU9 and SMB9 not supported (only MCU4 and SMB4)
• Camera cascading and XT Camera Switch not supported
• 5x Optical zoom instead of 10x (license option to enable 3x Digital)
• Single microphone POD connected to the analog/optical jack
– 3-way microphone POD as option
– 2nd 3-way POD cascading not supported

Following licenses included in XT5000 require a license on XT4300:

• Scopia Control
• Second LAN enable
• USB Recording
• Second HD display enable
 The Most Powerful MCUs in the Market

• Hybrid Hardware / Software  Desktop/Mobile/Room

Architecture
• Dual 1080p/60fps
• H.264 SVC & High Profile
• 80 HD Ports in 1U
 24 Video Layouts
 28 Participants on Screen
 Telepresence Interop.

Scopia Elite 5000 Series

Scopia Elite 6000 Series

Scopia Elite 6000 Product Line

1080p60
1080p30 or
480p30 720p30
720p30/60 (License Option)
Elite 6105 3 5 20 10

Elite 6110 5 10 40 20

Elite 6120 10 20 80 40
Elite 6140 20 40 160 80
 New: June ‘15

Scopia Desktop
Now Receive 1080p HD

Mary Meeker, Morgan Stanley, Mar 2012

Mary Meeker, Morgan Stanley, Mar 2012

 New: June ‘15

Streaming & Recording Made Easy…

Easily Find & Access Content - “YouTube Like” Portal

Mary Meeker, Morgan Stanley, Mar 2012

Mary Meeker, Morgan Stanley, Mar 2012

Streaming & Recording Made Easy…

 Universal Player  Record

– Zero
The download
opportunity for personal
– From any Scopia client
or room system
–
workspace is now. Customers
Video & presentation
demand a rich, collaborative user
experience that is interoperable and – MP4 download for
– iOS,
easy Android,
to use. In addition,PC, Mac
we believe
this transaction will leverage a
offline viewing
– Compatible with Flash
highly-skilled,
andfor
incredibly talented
– 1080p @ 30fps
older OS
experienced or ready to
workforce
deliver video to enterprise
browsers, Silverlight,
customers – Elite 6000 gallery layout
HTML5…
Mary Meeker, Morgan Stanley, Mar 2012 support
 Robust Streaming
– 100,000 live viewers
–Mary
Event scheduling
Meeker, Morgan Stanley, Mar 2012
 Scopia PathFinder
Securely Opens Up Your Video Network

Connect to your Customers

IP

Connect to your Sub Branches

Enterprise Scopia
HQ PathFinder

Connect Your Home Workers

 Scopia Management

 Calls > Meetings

 Authorize & control > Schedule
 Address resolution > Reserve
 Manage bandwidth > Moderate
> Terminals & Infra > Enterprise Services
> Control > Address book
> Manage > Roles
> Monitor > Virtual Rooms
> Reporting
 Aura Ideal Integration – The Use Cases
Meet me on the SCOPIA Elite MCU SIP H.323

Scopia
 PathFinder Server
889449 H.323 FWT Avaya Aura
H.460 H.323
Endpoint
SCOPIA Management
H.323 GK + SIP B2B
SIP Trunk

H.323
Endpoint

Elite MCU
Scopia Desktop
(via Firewall/NAT) Avaya
Wireless
Phones
Scopia 
 Desktop Server 
889449
889449 Mobile/Desktop 889449
FWT
Scopia Mobile
(via Firewall/NAT) Scopia Video Avaya Digital Phone
DMZ XT5000/4200 Softphones & IP Phones

Public Network Private Network

 Deployment Overview
SIP H.323

Avaya Aura with

Session Manager
Scopia
Desktop Server and
Scopia Management
with Gatekeeper
SIP Trunk
Scopia Desktop

Elite MCU

Scopia Mobile

Scopia
XT5000 Video Avaya IP Phones
Softphones

Remote Sites DPWH Head Office

 Scopia Desktop Server Settings and
Scopia Desktop Client Setup

Scopia Desktop Client Installation

• The Scopia® Desktop Client Web Portal
provides an automatic download and update
manager. When you select the Updates link, it
displays any currently installed components
and versions, and enables you to install
components
• To activate Scopia® Desktop for the first time, go to the
Scopia® Desktop web portal page at
http://10.0.150.10/scopia

• It is recommended to use Internet Explorer as your

browser
• Enter your Name and Meeting ID
• Click Participate Now
• The portal will ask you to Install the Conference
client on you first use. Click on Install to install the
Conference Client

• It is also recommended to allow Pop-ups from

the address of the Scopia Desktop Client Portal
• A progress bar will pop u after you have clicked
install to show the progress of your installation
• Once installed, the Conference Client will Pop up and connect
you to the Meeting ID you entered
• Once successful, your Video Conference Meeting will now
start

• You can verify the Meeting Room number at the top left of
the Conference Client
 Scopia Desktop Server Settings
• You can access the Scopia Desktop Server by going to the URL
http://10.0.150.10:80/scopia/admin
• This URL is for Scopia Desktop Server administrator access
only
• Login using the Scopia Desktop Server admin credentials
• The Scopia Desktop Server is the interface of Desktop and
Mobile clients to the 6105 Elite MCU, which provides
conference resource.
• The Scopia Desktop Server, as well as the 6105 Elite MCU and
the XT5000 camera is centrally managed by the Scopia
Management, which is installed in the same server as the
Scopia Desktop Server
• Verify that the services for the Scopia Desktop Server is active
from the Status Page
• Verify also the connectivity of the Scopia Desktop Server to
the Scopia Management and the Scopia Gatekeeper from the
Status page
• There should be three green lights next to the Scopia Desktop
Server, Scopia Management and the Scopia Gatekeeper
• The status of the utilization of the Scopia
Desktop Server can be viewed also in the
lower portion as well as the right hand portion
of the Status Page
 Scopia Video Conference
Management
Scopia Management is the application in charge in the
management of the entire Scopia Solution. The 6105 Elite
MCU, Scopia Desktop Server and the XT5000 are managed by
the Scopia Management.
• To go to the Scopia Management Administration portal, go to
http://10.0.150.10:8080/iview/
• Login using the admin credentials
• To add Users who can create their own Conference Rooms, go
to the Users tab> Users from Local Directory> and click add.

• The required field are the following

Login ID:
Last Name:
Password:
Email Address:
User Profile: <Set to Regular User>
• Click Apply to initially save the User
• Click on Virtual Room to assign a Virtual Room of this user
• Virtual Room Number: Assign a Virtual Room Number for this
user
• Virtual Room Name: Description of the Virtual Room. This will
also be displayed in the top part of an active conference.
• Meeting Type: Select 71 – DPWH Video Service 1080p
• Protect Meeting with a PIN: Check if you want participants
who will join this Virtual Room to enter first a pre-defined PIN
to be able to enter.
• Allow Instant Meetings: Check if you want other users to
activate this meeting in behalf of the Virtual Room owner
• Click Apply then OK once finished
• To view the Settings of the Meeting Type: 71 – DPWH Video
Service 1080p and other meeting types, go to Settings>
Meeting Types

• Click on one of the Meeting Types

• Meeting Types define the quality of the participants that
joined the Virtual Room of a user.
• You cannot Add Meeting Types in the Scopia Management.
These are configured in the MCU since the resources for these
meeting types will come from a specific MCU.
• If you have created a new Meeting Type in the 6105 Elite
MCU, you can click on Synchronize so the Scopia Management
can download the Meeting Types from the 6105 Elite MCU.
• If you create a Virutal Room for a user and assign it a Meeting
type, its participants will follow the maximum Bandwidth set
in the Meeting Type.
• The resources for the particular Virtual Room will come from
the MCU where the Meeting Type was synchronized from.
 Troubleshooting
Checking physical connections and network
connectivity
• Checking Desktop IP address and connectivity to local gateway
• On your computer, click Windows button and click Run

• type in cmd and click OK

• Once inside the command prompt, type in ipconfig and press
Enter

• Verify that you have the correct IP address for your location
• Type ping <Default Gateway>
• The result should be a reply from your local gateway
• Next, ping the gateway of the Video VLAN in head office by typing ping
10.0.150.1

• If successful, ping the Avaya Scopia Desktop Server by typing ping

10.0.150.10. You can ping also the 6105 MCU by typing ping 10.0.2.150
• Before joining a meeting and after installing the Scopia Client,
verify you have the correct settings by opening the Scopia
client found in your Windows Notification area and right click
then settings

• Under the General tab, verify you have the correct Server URL
settings. It should point to
http://10.0.150.10/scopia/
• Under the Audio tab, verify that you the device you are using
for your Mic, under the Record section, and you speaker,
under the Playback section, is set to the Jabra headset
• If the settings are different, uncheck the “Automatically select
the best device” and select the Jabra headset from the drop
down menu for both Record and Playback
• To test if you can speak and hear audio, press the “Start audio
Test” button
• You should see the Volume increase in value if you speak
• Press stop once verified you have proper Audio
• You can also adjust the default volume of your Mic and
Speaker from here
• Check you Camera by going to the Video tab
• Verify that your Device is set to the Logitech Camera. Select
the Logitech camera on the drop down menu if it is not the
default camera
• You can press the preview button to test the camera
Troubleshooting once inside a Video Conference
Hearing Other Participants in a Videoconference
• Problem: You cannot hear one of the participants.
• Possible Causes: This participant is muted.
• Solution If you can moderate this videoconference, unmute
the participant by clicking on the Mic icon next to his/her
name. If you do not have moderation rights, let this
participant know about the problem using Text Chat.
• Problem: You cannot hear any of the participants.
• Possible Causes: The audio is muted or volume is set to too low.
• Solution: Make sure that the speakers are not muted in your
Virtual Room window

• Solution: Make sure that the device you use to play audio
(speakers, speakerphone, headphones) is not muted.
• Possible Causes: If there are several audio output devices
connected to your computer, you may be using not the device
that your Scopia® Desktop Client is using to play audio.
Q&A
 DAY 2 AGENDA
IV. Hands-on
1. Scopia Desktop Client Installation and Configuration (Per
Region)
2. Setting-up of conference meetings
3. Question and Answer
• To start a Virtual Meeting, a user has to first start his/her
Virutal Meeting Room
• To schedule your meeting, open Internet Explorer and enter
the URL http://10.0.150.10:8080/userportal/
• Sign in using you credentials you entered in the Admin portal
in the previous exercise.

• Go to the settings first by clicking the Settings link on the

upper right corner of the webpage
• Verify your personal settings from the General page.
• You can also change your password by clicking the Modify
Password button
• Click on the Virtual Room tab
• From here you can change the name of your Virtual Room Number
• You can enter a Moderator PIN so other users must enter a PIN in order to
be a moderator in your Virtual Room
• Some of the features of the Moderator are as follows
– Blocking the sound and video of other participants
– Inviting new participants
– Disconnecting other participants
– Determining video layouts
– Closing meetings
• You can also assign a PIN to your Virtual Meeting Room so only users who
know this PIN can join your Virtual Meeting Room
• You can assign a permanent PIN or use a one-time PIN for each meeting
• For one-time PIN, it will ask the user for a new PIN when the user
schedules a Meeting
• The settings here will be the default settings for your Virtual Room. It still
can be changed once you schedule a Virtual Meeting
• Clicking on the Select Endpoint allows you to join the DPWH
headoffice Video Camera
• The system will then automatically call this endpoint when the
Virtual Meeting is about to start
• Highlight DPWH Head Office XT5000 and click on Invite
• Click on OK once done
• To schedule your Virtual Meeting, click on the Schedule
button with the green plus icon

• Enter the name of the users in the To: field you wish to invite.
An email will be sent to the email address of the user with the
details of the Virtual Meeting
• Change the Subject of your Virtual Meeting to properly
identify the name of the Meeting
• You can change the Date and Time of the Virtual Meeting if it
is on a future date
• If the Virtual Meeting will start immediately, you don’t have to
change the Date and Time
• Set also the Duration of the Virtual Meeting
• In the Message field, you can type a message to include in the
email invite.
• Clicking on the Endpoint tab will allow you to Invite the
Headoffice Video Endpoint
• On the Advance tab, you can set the Meeting and Moderator
PIN as well as termination options
• Press Send once done with the settings
• After scheduling your Virtual Meeting, you should be now
view it as an active meeting
• You can highlight your meeting and click on Participate
• If there are other active Virtual Meetings, it will show also in
this inerface
 In-Meeting Features
• Verify that you are in the correct Meeting Room. The name is
displayed on the top of the Virtual Meeting

• You can enable and disable you Mic, Speaker and Video
Camera by clicking on the icons on the top left of the client

• You can adjust the volume of you Mic and Speaker also from
this field
• Participants currently in the Virtual Room are displayed in the
Participants panel in the left hand side of the Scopia Client

• If no moderator is set, you can disable the mic and camera of

the remote participant by clicking on the Mic and Camera icon
next to their name
• To send chat messages, type in you message at the lower left
hand side of the client.
• You have the option to send a message publicly or to
individual participant by clicking on the down arrow and
select your partcipant or select Public to send the message to
all participants
• To change the view on your screen, click on the View button.
View options will be showed upon clicking
• The view here will be for both the video and content
• Picture-In-Picture is displayed as a small thumbnail on the
lower right as default.
• This is the view that the other participants of you
• To hide your picture only on your screen, click on the Picture-
In-Picture icon.

• To change the orientation of the Picture-In-Picture, click on

the down arrow for available options
• To change the orientation of the other participants from your
view, click on the My Layout button and select the desired
layout
• To share a document or your whole desktop, click in the Present button

• Once pressed, you will be presentation with the following options

– Full Screen: this mode will allow the other participants to view your
whole screen regardless of application
Portion of the Screen: allows you to define only what portion of your
screen the other participants can view. Once selected, a red box will
appear that you can drag to position which portion of the screen you
want to share
• Application: lets you choose which applications the other participants can
only view.
• Once these applications are active on you screen, the other participants
can view it.
• If you are on an another application that you have not checked, the other
participants will only see a black screen from their video screen
• While on presentation mode, you can start “whiteboarding”
by clicking the paintbrush icon on the upper left corner of the
screen

• You can now highlight any portion of the document. This will
be seen by all participants
• To change the color of the highlighter, select the color on your
left
• To change the width of the lines, move the slider left to right

• To erase a portion of the highlight, click on the eraser icon and

erase the desired annotation
• To erase previous highlights, click on the back arrow
• To temporarily freeze the presentation, click on the two
arrows pointing to the right then select Freeze Presentation.
• Participants will only the screen the moment you select
Freeze presentation
• You can go to other documents without the participants
seeing it.

• To unfreeze the presentation, click on the two arrows again

and select Resume Presentation
• To stop presenting, click on the End presentation on the top
left hand most of the client
 Moderator Functions
• Click on the Moderate button to view Moderator features
• Invite: Lets you invite or join other Video Endpoint if there are
available
• Set Lecturer: lecture mode allows the participant defined as
the lecturer to see all the participants, while they see only the
lecturer.
• All participants are muted except the lecturer, unless a
participant asks permission to speak and is unmuted by the
lecturer.
• Control Camera: Lets you control the camera of the remote
XT5000
• Mute: Enable or disable the Mic of selected or all Participants
• Grant Request: If the meeting is already locked down and
others are requesting to join the Virtual Meeting, you can
accept their request from this field
• Block Video: disables the camera of the remote user so all
participants cannot view him/her
• Disconnect: disconnects the selected user from the Virtual
Room
• Lock Down Meeting: Locks down the Virtual Meeting so
others cannot join. Participants who wish to join the Virtual
Meeting can send a request and the moderator can choose to
accept or decline the join request
• Terminate the Meeting: Terminates the meeting and
disconnects all participants
• For a overview of the network connection with regards to
your connection to the Scopia System, mouse over the
Network Statistics icon found on the lower right of the client

• For a more detailed information, click on Info icon the

Network Statistics found on the upper right hand side of the
client
• The settings configured for Mobile Scopia Client is set to
maximum of 512 kbps and 30 fps (frames per second)
• Based on the screenshot, on the left hand side, my current
traffic statistics for sending video is 406kbps and 27.9 fps
• On the right hand side is the statistics that I am receiving from
the Scopia Servers
• Ideally, you should have 0% packet loss
• High packet loss will result to pixilated or delayed video
• To leave the Virtual Room, click on the Leave icon on the top
right hand side of the client
Q&A