Iris Power BusTracII - User - Manual

BusTracII
Continuous On-Line Partial

Discharge Monitor
BusTracII
Document ID: BusTracII User Manual
www.irispower.com
BusTracII Continuous On-Line Partial Discharge Monitor
September 2011 – Version 1.0
Information in this document is subject to change without notice. This document is provided to purchasers of Iris Power
products for use in the installation, operation and servicing of such products. No other use, nor any reproduction,
distribution or the making of any derivatives of this document is authorized, without the express prior written permission of
Iris Power.
Iris Power endeavors to ensure the accuracy and quality of its published materials; however, no warranty, expressed or
implied, is provided. Iris Power disclaims any responsibility or liability for any direct or indirect damages resulting from the
use of the information in this manual or products described in it. Mention of any product or brand does not constitute an
endorsement by Iris Power of that product or brand.
This document was originally composed in English and was subsequently translated into other languages. The fidelity of
subsequent translations cannot be guaranteed. In case of conflict between the English version and another language
version, the English version takes precedence.
©2011 Iris Power LP, an ISO 9001 system certified company. All rights reserved. Information subject to change without notice.
All trademarks are properties of their respective companies, as noted herein.
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Contents
Contents
1. Introduction .......................................................................................... 2
1.1. Application ..................................................................................................... 2
1.2. Features ......................................................................................................... 2
1.3. Application diagram ...................................................................................... 3
2. Design ................................................................................................... 4
2.1. Layout ............................................................................................................. 4
2.2. Dimensions .................................................................................................... 6
3. Technical Data...................................................................................... 8
3.1. Inputs/Outputs ............................................................................................... 8
3.2. Environmental Conditions ............................................................................ 9
3.3. Enclosure ....................................................................................................... 9
4. Method of Operation .......................................................................... 10
4.1. Synchronization........................................................................................... 10
4.2. Data Logging and Storage .......................................................................... 10
4.3. Non-Alerted and Alerted ............................................................................. 11
4.4. Alert Relay .................................................................................................... 11
4.5. Sensitivity Ranges....................................................................................... 11
5. Installation .......................................................................................... 12
5.1. Overview ...................................................................................................... 12
5.2. Bus Sensor Termination Box ..................................................................... 12
5.3. Preparation .................................................................................................. 12
5.4. Mounting ...................................................................................................... 12
5.5. BusTracII Connections ............................................................................... 14
5.5.1. General ............................................................................................................ 14
5.5.2. Grounding ........................................................................................................ 14
5.5.3. AC Power Input ................................................................................................ 14
5.5.4. Alert Relay ....................................................................................................... 15
5.5.5. AC Sync Input .................................................................................................. 16
5.5.6. PD Inputs ......................................................................................................... 18
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Contents
5.5.7. Ethernet Connection......................................................................................... 19

5.5.8. USB Connections ............................................................................................. 19
5.5.9. Ambient Temperature and Humidity ................................................................. 20
5.6. Analog Signal Input Module ....................................................................... 21
5.6.1. Mounting .......................................................................................................... 21
5.6.2. Connections ..................................................................................................... 21
5.7. Digital Signal Input Module ........................................................................ 22
5.8. Analog Signal Output Module .................................................................... 22
5.8.1. Mounting .......................................................................................................... 23
5.8.2. Connections ..................................................................................................... 23
5.9. Digital Signal Output Module...................................................................... 24
6. Operating Instructions....................................................................... 26
6.1. Downloading Data ....................................................................................... 26
6.2. Push Buttons ............................................................................................... 26
6.2.1. Alert ................................................................................................................. 27
6.2.2. Online/Offline ................................................................................................... 27
7. Troubleshooting................................................................................. 28
7.1. Basic Operation ........................................................................................... 28
7.2. Instrument Boot ........................................................................................... 29
7.3. Online/Offline ............................................................................................... 29
7.4. AC Power ..................................................................................................... 31
7.5. Local USB Communications....................................................................... 31
7.5.1. USB Drivers ..................................................................................................... 32
7.5.2. USB Hardware ................................................................................................. 32
7.6. USB Memory Stick....................................................................................... 32
7.7. Ethernet Communications .......................................................................... 33
7.7.1. Physical Ethernet Connection .......................................................................... 33
7.7.2. Ethernet Configuration ..................................................................................... 33
7.8. AC Sync ........................................................................................................ 34
7.8.1. Coupler-Based Sync ........................................................................................ 34
7.8.2. High-Voltage External-Based Sync .................................................................. 35
7.8.3. Low Voltage External-Based Sync ................................................................... 37
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Contents
7.8.4. AC Power-Based Sync ..................................................................................... 38

7.9. Pulse Detection............................................................................................ 38
7.9.1. Input Swapping ................................................................................................ 39
7.9.2. Changing Ranges ............................................................................................ 39
7.9.3. 3D Data ............................................................................................................ 40
7.9.4. Alternate Instrument ......................................................................................... 40
7.10. Alert Relay .................................................................................................... 40
7.11. Iris Power Technical Support ..................................................................... 42
8. BusTracII LEDs .................................................................................. 44
8.1. Front Panel LEDs......................................................................................... 44
8.1.1. Power LED ....................................................................................................... 44
8.1.2. PDA Module LED ............................................................................................. 44
8.1.3. Alert LED.......................................................................................................... 45
8.1.4. Ethernet LED.................................................................................................... 45
8.1.5. USB Local Port LED ......................................................................................... 45
8.1.6. USB Memory Port LED .................................................................................... 45
8.2. Internal LEDs ............................................................................................... 46
8.2.1. Processor Module LEDs ................................................................................... 46
8.2.2. Power Supply Status LEDs .............................................................................. 46
8.2.3. CF Card Status LED......................................................................................... 47
8.2.4. Boot Status LEDs ............................................................................................. 47
8.3. Carrier Board LEDs ..................................................................................... 48
8.3.1. Alert Status LEDs ............................................................................................. 48
8.3.2. Online/Offline LEDs .......................................................................................... 48
8.3.3. Ethernet Status LEDs ....................................................................................... 48
9. Appendix ............................................................................................ 50
9.1. Hardware Overview ..................................................................................... 50
9.2. Modbus Register Mapping .......................................................................... 53
9.2.1. General ............................................................................................................ 53
9.2.2. Summary.......................................................................................................... 53
9.2.3. Measurement Details ....................................................................................... 54
9.2.4. PD Summary Numbers .................................................................................... 55
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Contents
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Introduction
1. Introduction
1.1. Application
The BusTracII instrument is a continuous on-line monitor to detect partial discharge (PD)
activity on motors and small generators rated 3.3kV and above. The system is sensitive
to the most common stator winding failure mechanisms; for example., overheating,
contamination and loose windings. This allows plant personnel to plan corrective action
if the BusTracII instrument detects problems. Several methods to reduce the rist of false
indications have been built into the system.
Stator winding PD pulse signals and/or power system noise can be detected by 80pF
Epoxy-Mica Capacitors (EMC). Normally two EMC’s per phase are connected to the
motor or generator stator winding with a short HV cable; the outputs of the EMC;s are
connected to the BusTracII instrument.
A power frequency reference voltage is required for the BusTracII to function. When EMC’s
are used, enough power frequency reference voltage is coupled to the BusTracII through
the EMC’s to provide this reference. The phase angle between the phase under test
and the reference voltage must be known. When using EMC’s for the reference, the
phase is +90 degrees; should an alternate reference source be used the angle between
the reference and each phase needs to be determined.
The BusTracII instrument is mounted outside of the generator near the sensors. Coaxial
cables connect the sensors to a Termination Panel, and then connect from the
Termination Panel to the BusTracII.
This manual only contains detailed information on the BusTracII instrument; for details
concerning the Termination Panel, refer to the Bus Coupler Installation Guide.
1.2. Features
• Accepts signals from 80pF capacitive sensors
• Provides relay contact to alert user of high PD readings
• Storage for up to two years of PD measurements
• Integrated input for ambient temperature and humidity sensor
• Multiple communications options
• Measurements can be downloaded to computer with the Iris Application Manager
(IAM) software suite
• Data is compatible with TGA-B instrument and PDView software
• Modbus over TCP/IP protocol available for built-in server and client capability, for
data interchange with third party software
• Analogue outputs available for interface to existing plant data collection hardware
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Introduction
1.3. Application diagram
Figure 1-1 BusTracII Application Diagram
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Design
2. Design
The BusTracII instrument has a modular design shared with other instruments. Interfaces
not intended for BusTracII operation are omitted in this document.
2.1. Layout
The enclosure is NEMA type 4X, and has a front hinged door with a window. The grounding
bolt is located outside at the bottom of the enclosure. The main indicating LEDs can be
seen through the window in the front door. By opening the door, there is access to the
front panel, which has a USB port to connect to a portable computer, and a USB port to
connect a USB memory stick.
WARNING:
Only use hand tools for thumb screws in the front panel and other components. Over
tightening will cause damage to the instrument.
The front panel itself is hinged; once the panel thumbscrews are unfastened and the front
panel is opened, all of the permanently installed interfaces are accessible, such as the
AC power, Ethernet and PD sensor inputs. Additionally, there are more LEDs that can
be used for diagnostics.
Figure 2-1 Front Panel Layout
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Design
Figure 2-2 Internal Layout
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Design
2.2. Dimensions
Figure 2-3 Enclosure Dimensions
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Design
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Technical Data
3. Technical Data
3.1. Inputs/Outputs
Main AC Power Input

Nominal AC Voltage (permissible variation) 115/230 V (92-264 V), 50/60 Hz (47-63 Hz)
Inrush current 40 A max (230 VAC cold start)
Consumption <100W
Fuses (x2) 3A, 5mm x 20mm, 250V
Normal blow, medium time lag
Terminal Block Connector Conductor cross section 2.5 mm2 max, 12
AWG max
Terminal Torque min/max (tool blade 0.5/0.6 Nm (0.6 x 3.5 mm)
dimensions)
Alert Relay Contact

Type Solid state, programmable operation
Normally Open or Normally Closed
Momentary (4s) or Latching
Load Voltage 12-250VAC, 12-250VDC
Load Current 500mA max
Isolation Voltage 1500 VAC
Fuse 500mA, 5mm x 20mm, 250V
Normal blow, medium time lag
AWG max
dimensions)
USB Ports
Connectors 1x Type A (slave)
1x Type B (master)
Compatibility USB 2.0
Ethernet Port
Connectors RJ-45
Compatibiltiy IEEE 802.3, 10Base-T/100Base-TX
PD Inputs
Quantity 6, arranged in 3 pairs
Connector BNC
Input Impedance 50Ω
Sync Voltage Range 100mVAC to 4VAC
Sync Frequency Range 25Hz to 120Hz
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Technical Data
Data Acquisition
Monitored Machines 1
Type Directional Bus
Analog Bandwidth 500MHz
Pulse Amplitude 10 sensitivity ranges:
2mV-34mV
5mV-85mV
10mV-170mV
20mV-340mV
50mV-850mV
100mV-1700mV
200mV-3400mV
500mV-8500mV
1000mV-17000mV
2000mV-34000mV
Phase Windows 24
AC Sync Input (External Sync, Alternative #1)

Input Voltage Range 48VAC to 250VAC
AWG max
dimensions)
Low Voltage AC Sync Input (External Sync, Alternative #2)

Input Voltage Range 100mVAC to 48VAC
AWG max
dimensions)
3.2. Environmental Conditions

Temperature (operating/storage) 0 ºC to 40 ºC/-20 ºC to 50 ºC
Relative Humidity (max operating/storage) 95% non-condensing
Installation site Sheltered and protected from direct sunlight
3.3. Enclosure
Material Fiberglass
Construction Front door with continuous hinge and
window
Protection NEMA 4X
Weight , approx. 10kg/22lb
Size, approx. (L x W x H) 16.5” x 14.5” x 8”
420mm x 370mm x 200mm
See Section 2.2 for details
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Method of Operation
4. Method of Operation
PD monitoring relies on measurements of electro-magnetic signals caused by sparking
inside or adjacent to electrical insulation, and effectively identifying and rejecting similar
pulses caused by other forms of sparking in the system such as tracking busbars, loose
connects, etc.
By monitoring PD, the condition of the stator winding can be determined. In high voltage
rotating machines, PD in stator windings is caused by the following degradation or failure
processes.
• Loose windings (looseness in wedges, side packing, ripple springs)
• Delamination due to load cycling or overheating
• Degraded semi-conductor coatings
• Degraded stress relieving coatings
• Electrical tracking caused by contamination
• Insufficient spacing in endwinding
• Voids in insulation due to poor vacuum pressure impregnation during manufacture
During normal machine operation, the PD from the winding and electrical interference
(noise) from the system is detected by the capacitive sensors which are installed on the
bus. Each signal pulse captured by the sensor is analyzed and classified by BusTracII
as either PD or system noise.
4.1. Synchronization
In order to position PD data in the fundamental frequency cycle, it is necessary for BusTracII
to synchronize (sync) PD data collection AC fundamental frequency. Normally, the sync
(or Reference) signal is obtained from the sensor, which still produces enough residual
fundamental frequency voltage.
If the sync signal becomes ‘noisy’ because of the presence of harmonics or spices due to
nearby power electronic devices, the BusTracII may be unable to capture PD data. In
these cases, BusTracII must be supplied with an alternate external ‘clean’ AC sync
source.
There are three choices available for external sync. The AC Sync input, the Low Voltage
AC Sync input or the AC Power. Refer to Section 5.5.5 for details.
4.2. Data Logging and Storage

While BusTracII is running, it collects data and automatically stores it in internal memory;
this is referred to as the Archive.
The Archive stores data every three hours, and can store up to two years worth of
measurements. The Archive operates on a FIFO (First In First Out) model; when the
Archive is full, BusTracII erases the oldest month of data to make room for new
measurements.
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Method of Operation
Periodically, the Archive needs to be downloaded into IAM software suite and the PD data
reviewed.
4.3. Non-Alerted and Alerted

PD magnitudes are compared against configured threshold values, and classified as either
non-alerted measurements (below threshold values) or alerted measurements (above
threshold values).
There is a separate Alert threshold QM value for each pair of inputs.
4.4. Alert Relay

The Alert Relay will activate after four consecutive measurements on any input pair that
exceed the programmed Alert thresholds for that input pair.
4.5. Sensitivity Ranges

BusTracII runs measurements on up to three different sensitivity ranges per input pair.
• User-defined: the sensitivity for this range is selected based on the machine’s PD
levels during commissioning.
• Auto: this range tracks current PD levels, automatically changing sensitivity as
needed.
• Alert: this range is selected according to Alert thresholds set during commissioning.
If the Alert range is not configured, then the Alert Relay will not function.
Installation
5. Installation
WARNING:
BusTracII installation must be performed by qualified personnel.
5.1. Overview
The installation shall be performed according to this manual and applicable local codes and
standards.
For valid instrument operation, the BusTracII should only be connected to Iris PD sensors or
Iris approved equivalents.
IMPORTANT:
The main power source for the BusTracII should NOT be a line on which severe voltage dips
or voltage drop-outs may occure. These may cause problems for the instrument.
5.2. Bus Sensor Termination Box

The BusTracII requires a separate sensor termination box. Refer to the Bus Coupler
Installation Guide for instructions to install the sensors and termination box.
5.3. Preparation
Once unpacked, the instrument should be checked to ensure that there is no external
damage. The same packing can be reused for further shipping, when required. The
instrument shall remain at least two hours at the place of installation to ensure ambient
temperature equalization and to prevent humidity condensation before energizing.
Before mounting the enclosure, the cable access holes should be drilled in the area
indicated on the enclosure.
WARNING:
Remove the electronics from the enclosure before drilling conduit holes.
5.4. Mounting
The instrument is intended to be mounted on a vertical surface such as a machine
enclosure, or a wall close to the machine, at a convenient height, with easy access, and
without any access risk for the operators.
Each instrument is connected to one machine, and needs to be situated in a suitable
location to minimize the cable length between the instrument and the Bus Coupler
Termination Box. Refer to Figure Figure 5-1 for mounting dimensions. The BusTracII
installation kit includes shock mounts and all hardware needed to mount the instrument
to the shock mounts. Any additional hardware for mounting the shock mounts to the
installation site are not part of the scope of supply.
Installation
IMPORTANT:
Excessive coaxial cable lengths distort and attenuate PD pulses. The standard BusTracII
installation kit includes 2m (6’) coaxial cables for connecting the instrument to the
termination box. If the coaxial cable lengths required appear to be unavoidably long, please
contact Iris for consultation or possible alternatives.
Figure 5-1 BusTracII Mounting Hole Dimensions
Figure 5-2 Instrument Location
Installation
5.5. BusTracII Connections
5.5.1. General
WARNING:
Remove the electronics from the enclosure before drilling conduit holes.
• All cable entries into the box will be located in the bottom edge of the enclosure in
the area indicated on the enclosure itself.
• Signal and communications cables shall run along grounded metal surfaces like
conduits or metal ducts, preferably away from power cables. They should not run on
open trays alongside power cables.
• The conduits shall be installed with insulated fixings as required to ensure grounding
only at one end. For conduit sizes follow the local electric codes.
• Cable screens should be grounded only at one end of cable segments to avoid
circulating currents through the screen.
• For limit values such as maximum conductor size, and screw tightening torque, refer
to Section 3.
5.5.2. Grounding
WARNING:
BusTracII MUST be properly grounded. A poor instrument ground is a safety concern, and
can also cause the instrument to function incorrectly.
If the BusTracII cannot be grounded as described below, please contact Iris for consultation
or possible alternatives.
The grounding bolt outside the bottom of the enclosure shall be connected to the station
ground. A #4 AWG wire with green jacket is supplied for that purpose.
Figure 5-3 BusTracII Grounding
5.5.3. AC Power Input

BusTracII requires a power source quality similar to that needed for control and protection
devices. The nominal input voltage, either 115 VAC or 230 VAC, is selected with the AC
Installation
PWR SEL switch located under fuses FUSE1 and FUSE2 with a blade screwdriver (for
location, see Figure 5-5).
The AC PWR SEL switch changes the fusing in the instrument.
• When set for 115VAC, the line is fused
• When set for 230VAC, the line and neutral are both fused
Figure 5-4 AC Power Input Connection
Figure 5-5 AC Power Input Location
5.5.4. Alert Relay

The Alert relay provides a method of alerting the plant personnel if the PD level of the
machine exceeds configured thresholds. Note that the Alert relay does not provide a
source voltage; it switches a provided voltage. The example in Figure 5-6 shows a lamp
Installation
indicator as the load, however the load could be a digital input in a control system (such
as PLC and SCADA) or an input for an alarm system.
The operation of the alert relay is configured with the IAM software suite by selecting a
combination of either Normally Open contact (default), or Normally Closed contact, and
either latching until reset (default), or momentary (activated for 4 s) behavior.
Figure 5-6 Alert Relay Connection
Figure 5-7 Alert Relay Connector Location
5.5.5. AC Sync Input

As described in Section 4.1, a sync signal is required to run PD measurements. In
BusTracII the sync signal is normally extracted from the Machine sensor input, but in
some cases it may be necessary to use an external source. There are two inputs that
may be used for this purpose.
Installation
The AC Sync connects to the AC termination board near the connection for the main AC
power. This is an electrically isolated differential input rated for 40VAC to 250VAC.
There is a switch that is used to change the source for the AC Sync hardware.
• When set for AC REF IN (factory default), the AC REF IN input is used as the sync
source.
• When set for AC PWR IN, the main AC power input is used as the sync source.
Figure 5-8 AC Sync Input Location

The Low Voltage AC Sync connects to the Data Acquisition Module. This is a ground-
referenced input rated for 100mVAC to 48VAC.
Figure 5-9 Low Voltage AC Sync Input Location

In either case, the phase difference between the Sync signal and the PD inputs must be
known.
WARNING:
If the Sync/PD phase difference is not correct, then the instrument will NOT be able to
collect data properly. Measurements will complete, but results will not be valid.
Installation
5.5.6. PD Inputs
The BusTracII PD inputs are connected to the Bus Coupler Termination Box with 2m (6’)
coaxial jumper cables; these are provided in the installation kit.
Connect the BusTracII inputs as follows:
Termination Box Output BusTracII Input

AΦ Machine Pair 1 Machine
AΦ System Pair 1 System
BΦ Machine Pair 2 Machine
BΦ System Pair 2 System
CΦ Machine Pair 3 Machine
CΦ System Pair 3 System
Figure 5-10 Termination Box Outputs
Figure 5-11 BusTracII PD Inputs
Installation
5.5.7. Ethernet Connection

The Ethernet allows permanently installed remote connection to the BusTracII. The
instrument can then be accessed through the IAM software suite.
The Ethernet connection is located at the top of the instrument; in addition to the physical
connection, there are also Ethernet LEDs for displaying the connection state. The
Ethernet cable must be CAT5 (or better) terminated in RJ-45 connectors.
If an instrument has an ASIM or ASOM installed inside the enclosure, then the Ethernet
connection will not be made at the main Ethernet jack shown in Figure 5-12; it will be
made at the ASIM/ASOM with a jumper from the ASIM/ASOM to the main Ethernet jack.
Refer to Sections 5.6 and 5.8 for details.
Figure 5-12 BusTracII Ethernet Input
Figure 5-13 Typical BusTracII Ethernet Connection
5.5.8. USB Connections

There are two USB connections in the BusTracII. They are both located on the front panel
of the instrument (see Figure 2-1); one is labeled “PC” and one is labeled “MEMORY”.
The PC port provides the same functionality as the Ethernet; instrument connection and
download through the IAM software suite. USB drivers are included on the software
installation disk.
The Memory port allows communications using a USB memory stick. There are three main
functions that can be performed with the USB memory stick. No additional USB drivers
are required.
• Data download – when a USB memory stick is inserted into the front panel, this is
the default operation. There is no special formatting required on the USB memory.
The data can later be imported into the IAM software suite.
Installation
• Configuration updates – in order to update the BusTracII configuration with a USB

memory stick, it must be pre-configured through the IAM software suite.
• Firmware updates - in order to update the BusTracII firmware with a USB memory
stick, it must be pre-configured through the IAM software suite.
5.5.9. Ambient Temperature and Humidity

BusTracII may have an ambient temperature and humidity sensor installed (provided by Iris
as an option), which helps provide context for the PD measurements. The connection
for the sensor is near the Ethernet connection at the top of the instrument.
Figure 5-14 BusTracII Ambient Sensor Connections
Figure 5-15 BusTracII Ambient Condition Inputs

Note that as an alternative, the ambient temperature and humidity can read from the ASIM
or DSIM system over Modbus.
Installation
5.6. Analog Signal Input Module

The Analog Signal Input Module (ASIM) is optional BusTracII hardware that is used to read
a machine’s operating conditions; this provides context to the PD measurements for
better trend data. The ASIM reads analog signals (4-20mA, 0-10V, etc.) that the
BusTracII then converts to real-world values using a translation formula.
A sample ASIM is shown in Figure 5-16; note that each ASIM is custom built as required, so
the number and type of input modules will vary from site to site.
For instruments that have both an ASIM and an ASOM, they may be combined into a single
assembly.
NOTE:
Each ASIM assembly requires its own IP address.
Figure 5-16 Sample BusTracII ASIM
5.6.1. Mounting
BusTracII communicates with the ASIM over Ethernet; this allows the ASIM to be located in
a place that is convenient for wiring the analog signals instead of requiring that the
analog signals be run out to the instrument. All that is required is that both the
instrument and the ASIM have an Ethernet connection to the same network segment.
The ASIM may be physically located inside the instrument enclosure, in a separate
NEMA4X enclosure, or in a 19” rack.
If mounted in a NEMA4X enclosure, use the same mounting dimensions for the ASIM as
used for the BusTracII (see Figure 5-1).
5.6.2. Connections
There are two connections that are common to all ASIMs.
Installation
• Each ASIM requires AC power. If mounted inside the BusTracII enclosure, then the
ASIM will come pre-wired into the instrument’s AC connection.
• Each ASIM requires an Ethernet connection. If mounted inside the BusTracII
enclosure, then the ASIM will come pre-wired with a cable that runs from the
instrument’s main Ethernet connection to the ASIM Ethernet connection.
Note that there are two Ethernet jacks on the ASIM; it does not matter which one is used;
the ASIM has an integrated dual-port Ethernet hub.
The analog input connections will be unique to every ASIM. Each ASIM will be shipped with
a report and appropriate connection diagrams that provide the details as to which input
terminals are used for each analog input.
5.7. Digital Signal Input Module

The Digital Signal Input Module (DSIM) is an optional BusTracII feature that provides the
same function as the ASIM, but does not require additional hardware; instead of getting
data from an ASIM assembly, the instrument acquires it from an existing plant control
system using Modbus over the Ethernet connection.
The data is either obtained directly from the plant’s Modbus system (if available) or through
a software-based Modbus convertor.
NOTE:
While the DSIM configuration is performed through the IAM software suite, purchase and
configuration of any required conversion software is the responsibility of the customer, and
does not fall under Iris Power’s scope of responsibility.
5.8. Analog Signal Output Module

The Analog Signal Output Module (ASOM) is optional BusTracII hardware that is used to
produce analog outputs that are proportional to the QM readings of each BusTracII input
pair.
A standard ASOM is shown in Figure 5-17. Note that a custom ASOM may be provided on
customer request; in this case, the assembly may be different from the diagrams below.
For instruments that have both an ASOM and an ASIM, they may be combined into a single
assembly.
NOTE:
Each ASOM assembly requires its own IP address.
Installation
Figure 5-17 Standard BusTracII ASOM
5.8.1. Mounting
BusTracII communicates with the ASOM over Ethernet; this allows the ASOM to be located
in a place that is convenient for wiring the analog signals instead of requiring that the
analog signals be run out to the instrument. All that is required is that both the
instrument and the ASOM have an Ethernet connection to the same network segment.
The ASOM may be physically located inside the instrument enclosure, in a separate
NEMA4X enclosure, or in a 19” rack.
If mounted in a NEMA4X enclosure, use the same mounting dimensions for the ASOM as
used for the BusTracII (see Figure 5-1).
5.8.2. Connections
There are two connections that are common to all ASOMs.
• Each ASOM requires AC power. If mounted inside the BusTracII enclosure, then the
ASOM will come pre-wired into the instrument’s AC connection.
• Each ASOM requires an Ethernet connection. If mounted inside the BusTracII
enclosure, then the ASOM will come pre-wired with a cable that runs from the
instrument’s main Ethernet connection to the ASOM Ethernet connection.
Note that there are two Ethernet jacks on the ASOM; it does not matter which one is used;
the ASOM has an integrated dual-port Ethernet hub.
The analog output connections for a standard ASOM are always the same.
Installation
Connection Module Terminal

QM+ Signal Pin 1
QM+ Ground Pin 3
QM+ Shield Pin 4
QM- Signal Pin 5
QM- Ground Pin 7
QM- Shield Pin 8
In the case of a custom ASOM or combined ASIM/ASOM, the instrument will be shipped
with a report and appropriate connection diagrams that provide the details as to which
terminals are used for each analog signal.
5.9. Digital Signal Output Module

The Digital Signal Output Module (DSOM) is an optional BusTracII feature that provides a
similar function as the ASOM, but does not require additional hardware; instead of
transmitting data to an ASOM assembly, the instrument allows an existing plant control
system to acquire the data directly using Modbus over the Ethernet.
Note that while the ASOM only provides QM results, the DSOM provides a great deal of
additional information. Refer to Section 9.2 for a complete list of Modbus data points.
The DSOM interfaces directly to the plant’s Modbus system (if available) or uses a software-
based Modbus convertor.
NOTE:
While the DSOM data is hosted by BusTracII, purchase and configuration of any required
conversion software is the responsibility of the customer, and does not fall under Iris
Power’s scope of responsibility.
Installation
Operating Instructions
6. Operating Instructions
The Iris Application Manager (IAM) software is used to configure the BusTracII instrument
and to download the data for further analysis. However, the instrument has been
designed for stand-alone operation and does not require a computer connection.
Once fully configured, the instrument automatically collects and stores PD data, produces
Alerts, and collects/updates Modbus information. Of course, if a particular feature is not
used, then the ability of the instrument to operate independently may be compromised.
For example, if the Alert Relay is not connected, or the Alert thresholds are not set, then
the entire Alert function will not work properly; the only way to tell if the PD has
increased to a level that could cause problems is by downloading the and analyzing the
data.
NOTE:
While the instrument is capable of running independently, periodic downloads are necessary
to ensure that any PD level changes or system problems are detected early.
6.1. Downloading Data

The PD data stored in the instrument memory can be downloaded to a computer through the
local USB port, the Ethernet or using a USB memory stick.
Downloads through the USB or Ethernet are performed using the IAM software suite.
In order to download to a USB memory stick, simply insert the stick into the front panel, and
the download will start automatically. When the USB Memory LED goes out, the transfer
is complete. The data can be imported into the IAM software at a later time.
6.2. Push Buttons

The buttons are located at the left top inside the enclosure and visible after opening the front
panel (see Figure 5-9 Carrier Board). There are four buttons. The operation of two
buttons is described. The other two buttons are not used for instrument operation.
Figure 6-1 BusTracII Internal Buttons
Operating Instructions
6.2.1. Alert
The Alert Button serves three purposes.
• Pressing the button will clear the instrument Alert state.
• Pressing and holding the button for 5s will force the Alert relay to cycle through its
programmed operation. While in this mode, the Alert LED on the front panel will
blink rapidly.
• Pressing and holding the button for 10s will force the Alert relay into its active state;
this state will stay set until cleared. While in this mode, the Alert LED on the front
panel will blink rapidly.
6.2.2. Online/Offline
The Online/Offline button toggles the instrument between online and offline modes. Hold
the button for a few seconds.
• While online, BusTracII is collecting and analyzing data. This is the normal mode of
operation.
• While offline, BusTracII stops collecting data.
WARNING:
The instrument MUST be online for normal operation.
Troubleshooting
7. Troubleshooting
The instrument does not require any special maintenance. If the instrument does not
operate as expected, there is some basic troubleshooting that can be performed before
contacting Iris Power Technical Support.
WARNING:
All troubleshooting activities need to be performed by qualified personnel.
The BusTracII LEDs provide status information; this section describes the most obvious
symptoms of any problem; for full functional descriptions of all LEDs, refer to Section 8.
The troubleshooting procedures described here are for a quick check of the instrument from
the ground up. In some cases, it may be obvious what the problem is; in these cases, a
complete check may not be necessary, and just skip to the relevant section.
Contact information for Iris Power Technical Support is listed in Section 7.11. When
contacting Technical Support, please provide as much information as possible; the more
information provided, the faster the problem will likely be resolved.
IMPORTANT:
During any troubleshooting process, cables may be disconnected and swapped between
inputs, and settings may be changed; whatever connection and configuration changes
are made mjust be put back as they were once finished.
If instrument repairs are required, Iris Power Technical Support will issue a Return Material
Authorization (RMA) with instructions to return the product. If the instrument is out of
warranty, a repair evaluation fee applies. The warranty details are shown in the current
Selling Policy of Iris Power LP.
7.1. Basic Operation

The first thing to check is the Power LED on the front panel. During normal operation and
once the instrument is booted up, the Power LED should be green.
• If the Power LED is red or turned off, skip to Section 7.2.
If the Power LED is green, then check the PDA Module LED. This LED should also be
green. Depending on the exact state the instrument is in, it may be some combination of
green or orange and may be blinking.
• If the PDA LED is staying off for more than a few seconds, then instrument may be
offline; skip to Section 7.3.
• If the PDA LED is red, this indicates that the instrument has detected a hardware
problem with the BusTracII Data Acquisition Module inside the instrument. Contact
Iris Power Technical Support for assistance.
Troubleshooting
7.2. Instrument Boot

If the front panel Power LED is not green, this may indicate that the instrument is not booting
correctly. The next step is to open the front panel and check that the instrument is
booted up.
Figure 7-1 BusTracII Proc Module LEDs

Check the DC Power LEDs on the Proc Module. The SUP OK LED should be blinking, and
the other four LEDs should be on all of the time.
• If the DC Power LEDs are all turned off, this indicates a problem with the AC power;
skip to Section7.4.
• If the DC Power LEDs are in any other state, this may indicate a DC power failure, or
a problem with the AC power failure detection; contact Iris Power Technical Support
for assistance.
Check the CF Card LED on the Proc Module. If the instrument is booted (approximately 2
minutes after applying the power), this LED will be turned off.
• If the CF Card LED is blinking or solid red, or still on several minutes after the power
is applied, this indicates a problem with either the CF card or the Proc Module itself;
contact Iris Power Technical Support for assistance.
Check the Boot Status LEDs on the Proc Module. During the boot, these LEDs will turn on
in sequence, and then turn off.
• If any of the Boot LEDs are still on several minutes after the power is applied, this
indicates a boot failure in the instrument; try re-booting the instrument to see if the
problem clears up, and then contact Iris Power Technical Support for assistance.
Keep in mind that it takes approximately 2 minutes for the instrument to reboot.
7.3. Online/Offline
If all of the Proc Module LEDs are behaving correctly, check to make sure that the
instrument is online.
Troubleshooting
Figure 7-2 BusTracII Internal Buttons

Check the LEDs above the Online/Offline button; when the instrument is online, the green
LED is turned on, and when the instrument is offline, green LED is turned off. The red
LED should be always be turned off.
• If the red LED is turned on, contact Iris Power Technical Support for assistance.
Hold the button for a few seconds to toggle the online/offline state. Make sure that the
green LED changes state. Then use the button to put the instrument online.
• If the instrument was offline, check to see if the main problem still exists. Note that if
the instrument is offline, all communications will still work but no data will be
collected. When the instrument is offline, the IAM software will detect this and allow
you to put the instrument online remotely.
• If the instrument does not respond when using the online/offline button, contact Iris
Technical Support for assistance.
NOTE:
If you can change the online/offline state of the instrument using the pushbutton, this proves
that most of the instrument is functioning properly; it has successfully booted, and the
firmware is running and responsive.
There could still be problems with the actual data acquisition and the communications
systems.
Troubleshooting
7.4. AC Power
If the Proc Module LEDs are all turned off, this indicates a problem with the AC power.
Figure 7-3 AC Power Input Location
If the instrument will not power up at all, check the following.

• Verify that the power switch is set to ON.
• Verify that the main power terminal block is fully inserted and secured.
• Verify that the leads connecting to the main power terminal block are fully inserted
and secure.
• Verify that the voltage selection switch is set correctly.
• Measure the voltage at the main power terminal block.
• Use a screwdriver to remove FUSE1 and check it. If the voltage selection switch is
set for 230VAC, remove and check FUSE2 as well. Replace the fuses if necessary;
refer to Section 3.1 for fuse specifications.
• If all of the AC power connections switches and fuses are ok, but the instrument still
does not boot up, contact Iris Power Technical Support for assistance.
7.5. Local USB Communications

There are two parts of the local USB communications that need to be checked; the
BusTracII itself and the USB drivers on the controlling computer.
Troubleshooting
NOTE:
In order to verify that the USB drivers are properly installed, assistance from the plant IT
department may be required.
7.5.1. USB Drivers

On the computer, open the Device Manager and expand the Universal Serial Bus
Controllers section. Connect the BusTracII to the computer through USB, and the
Universal Serial Bus Controllers should update with a “Trac-II” device.
• If the “Trac-II” device entry does not appear in the Device Manager at all, this may
indicate a hardware problem. Skip to Section 7.5.2.
• If the “Trac-II” device entry appears in the Device Manager, and there is no warning
icon with it, then the drivers are installed properly, and the instrument is being
properly detected over USB; if the instrument is will not communicate over USB,
• If the “Trac-II” device entry appears in the Device Manager with a warning icon, then
the drivers are not installed properly. Re-install the USB drivers that are included
with the IAM software. If you have difficulty locating or installing the drivers, contact
Iris Power Technical Support for assistance.
7.5.2. USB Hardware

Connect the BusTracII to the computer through USB, and watch the USB PC LED; the LED
should turn orange momentarily, and then turn green.
• If the PC LED does not turn orange, then the instrument cannot detect the physical
connection. Try using a different USB cable, and then try a different USB port. If the
USB still does not work, contact Iris Power Technical Support for assistance.
• If the PC LED turns orange, but does not change to green, then the instrument is
successfully detecting the physical connection, but cannot actually communicate.
Try using a different USB cable, and then try a different USB port. If the USB still
does not work, contact Iris Power Technical Support for assistance.
NOTE:
If the USB works on a different USB port on the computer, the USB drivers will have to be
installed for that port.
7.6. USB Memory Stick

If the USB memory stick does not work, check the USB Memory LED on the front panel
when the stick is inserted. It should turn green during the data transfer, and then turn off
when completed.
• If the Memory LED does not turn green, then the instrument cannot detect the
physical connection. Try using a different USB memory stick. If the USB still does
not work, contact Iris Power Technical Support for assistance.
Troubleshooting
• If the Memory LED does turns red, then the data transfer has failed. Make sure that
the USB memory is not full. Then try using a different USB memory stick. If the USB
still does not work, contact Iris Power Technical Support for assistance.
7.7. Ethernet Communications

There are two parts of the Ethernet communications that need to be checked; the physical
connection and the Ethernet configuration.
NOTE:
Troubleshooting a plant network infrastructure is not part of the scope of Iris Technical
Support; the plant network is the responsibility of the plant IT department.
7.7.1. Physical Ethernet Connection

If the Ethernet does not work, the first thing to check is the Ethernet Activity LED on the front
panel. This LED indicates both the presence of a physical connection (turned on), and
Ethernet activity (blinks off).
• If the Activity LED is turned on, then the physical connection is ok; skip to Section
7.7.2.
If the Ethernet Activity is not turned on, the instrument cannot detect the physical Ethernet
link; connect the BusTracII to a different network connection (such as a laptop) using a
different Ethernet cable.
• If the Activity LED now turns on (the color does not matter), this indicates a problem
with the physical connection on the plant network; possibly a damaged cable or a
bad Ethernet port on a router. Contact the plant IT personnel, and once they have
fixed the connection to the plant network, try Ethernet communications again.
• If the Activity LED does not turn on using a different network connection, contact Iris
7.7.2. Ethernet Configuration

Once the Ethernet physical connection is verified, the Ethernet configuration still needs to be
checked.
Using the IAM software, connect to the instrument over USB and check the IP address,
subnet mask and gateway address; verify that they are correct.
• If the configuration was not correct, correct the error and try Ethernet
communications again.
Using a DOS prompt on a computer on the same network as the BusTracII, attempt to ping
the IP address.
• If the ping was not successful, connect to the BusTracII Ethernet port directly using a
laptop, and try to ping the instrument again; note that the laptop must have an
Ethernet configuration that is compatible with the instrument. If the ping is still not
working, contact Iris Power Technical Support for assistance.
Troubleshooting
If the ping was successful, disconnect the BusTracII Ethernet cable, and try the ping again;
this is expected to fail.
• If this second ping is also successful, then another device on the network is using the
same IP address as the instrument. Contact the plant IT department to resolve the
address conflict, and then try Ethernet communications again.
Connect to the BusTracII Ethernet port directly using a laptop; note that the laptop must
have an Ethernet configuration that is compatible with the instrument. Attempt to use
IAM to communicate to the instrument over Ethernet from the laptop.
• If this connection succeeds, then the instrument’s Ethernet is working; this indicates
that there is a problem with the plant network.
• If this connection fails, contact Iris Power Technical Support for assistance.
7.8. AC Sync
Use this procedure for troubleshooting AC sync problems; this is characterized by the
downloaded measurements reporting a “No Sync” status in the IAM software suite.
Note that fully troubleshooting sync problems requires some additional equipment. Basic
troubleshooting requires a voltmeter; preferably one that can measure frequency as well
(most digital voltmeters can). More advanced troubleshooting requires an oscilloscope.
• Skip to Section 7.8.1 for coupler-based sync.
• Skip to Section 7.8.2 for external-based sync (connected to the AC termination
board).
• Skip to Section 7.8.3 for low-voltage external-based sync (connected to the Data
Acquisition Module).
• Skip to Section 7.8.4 for AC power-based sync.
7.8.1. Coupler-Based Sync

Use this procedure if the BusTracII is using the PD coupler as a sync source.
In some cases, the instrument may report a failed sync on all of the input pairs. When this
occurs, an alternate signal source is needed to troubleshoot the problem, such as an Iris
portable instrument; if no such source is available, contact Iris Power Technical Support
for assistance. Before using the source, verify that it is producing a clean AC signal in
the correct range; refer to Section 3.1 for specifications. Start by connecting the
alternate sync source to the Machine input of each input pair, and use the IAM software
suite to run a measurement on each input.
• If the measurements fail due to lack of sync, this indicates a problem with the data
acquisition module. Contact Iris Power Technical Support for assistance.
In other cases, the instrument may report a failed sync on one of the input pairs, but not the
others. When this occurs, start by connecting the Machine input cable from an input pair
that works, to the instrument Machine input of a pair that does not work. Now run a
measurement on input pair that stopped working using the IAM software suite. For
example, if the Phase A input pair stops syncing, but the Phase B input pair works,
Troubleshooting
connect the Phase B Machine cable to the Phase A Machine input, and run
measurement on Phase A.
• If the measurement fails due to lack of sync, this indicates a problem with the data
acquisition module. Contact Iris Power Technical Support for assistance.
Using a voltmeter, measure the AC voltage at the end of the Machine input cables from
which the instrument cannot sync. The instrument requires at least 100mVAC to sync.
The expected AC sync amplitude can be predicted based on the line voltage of the bus
the couplers are connected to; contact Iris Power Technical Support for details on this
calculation.
• If the voltmeter does not measure the correct voltage and frequency, this indicates a
problem with the coupler, or the cabling between the coupler and the instrument.
Repeat the same measurement at the termination box.
• If the voltmeter measures the correct voltage and frequency, replace the coaxial
cable between the termination box and the instrument; use an appropriate length of
50Ω RG-58 coaxial cable terminated on both ends with BNC connectors. After
replacing the cable, check to see if the sync problem still exists.
• If the voltmeter does not measure the correct voltage and frequency, this indicates a
problem with the coupler, or the cabling between the coupler and the termination;
WARNING:
Under NO circumstances should any troubleshooting be performed on the termination box
while the machine is running. This would be extremely hazardous.
The remaining possible cause for the sync problems is noise on the sync source. While
BusTracII has built-in filters for eliminating sync noise, there may be cases where there
is noise that the filter does not remove. At this point, you will need to contact Iris Power
Technical Support, but additional information will be helpful.
Examine the sync source using an oscilloscope. Once the traces are acquired, send copies
of them to Iris Power Technical Support.
7.8.2. High-Voltage External-Based Sync

Use this procedure if the External sync signal is connected to Ext Ref input on the BusTracII
AC Termination board.
Troubleshooting
Figure 7-4 Hich Voltage AC Sync Input

If there is a problem with the external sync input, all enabled input pairs will report a failed
sync.
• If only some of the input pairs are reporting a sync problem when using the external
reference, confirm that the instrument configuration is correct. If so, contact Iris
Power Technical Support for assistance.
An alternate signal source is needed to troubleshoot the external sync input; before using
the source, verify that it is producing a clean AC signal in the correct range; refer to
Section 3.1 for specifications. In most cases, the AC power input will suffice, but in order
to ensure that the test is valid, the AC power has to be clean. If no appropriate source is
available, contact Iris Power Technical Support for assistance.
Start by connecting the alternate source to the reference input, or by setting the AC REF
SEL switch to AC PWR IN (to use the AC power), and use the IAM software suite run
measurements on each input.
• If the measurements fail due to lack of sync, this may indicate a problem with the
ACTerm board; contact Iris Power Technical Support for assistance.
NOTE:
On reaching this point, we have proven that the instrument is working; the problem is with
the external reference source; if Iris Power did not supply the external reference
hardware for this installation, then troubleshooting this source may not fall within Iris
Use a voltmeter to measure the voltage at the terminal inputs for the external reference.
Verify that the voltage is correct; this can vary from installation to installation. Refer to
Section 3.1 for details on the required voltage range for the External Sync input.
• If the voltage is not correct, this indicates a problem with the external reference
source; contact Iris Power Technical Support for assistance.
Examine the sync source using an oscilloscope; take appropriate safety precautions for the
voltage connected to the input. Once the traces are acquired, send copies of them to
Iris Power Technical Support.
Troubleshooting
7.8.3. Low Voltage External-Based Sync

Use this procedure if the External sync signal is connected to Low Voltage input on the
BusTracII Data Acquisition Module.
Figure 7-5 Low Voltage AC Sync Input

sync.
An alternate signal source is needed to troubleshoot the Low Voltage external sync input; if
no such source is available, contact Iris Power Technical Support for assistance. Before
using the source, verify that it is producing a clean AC signal in the correct range; refer
to Section 3.1 for specifications.
Start by connecting the alternate source to the reference input, and use the IAM software
suite run measurements on each input.
• If the measurements fail due to lack of sync, this indicates a problem with the Data
Acquisition module; contact Iris Power Technical Support for assistance.
NOTE:
On reaching this point, we have proven that the instrument is working; the problem is with
the external reference source; if Iris Power did not supply the external reference
hardware for this installation, then troubleshooting this source may not fall within Iris
Use a voltmeter to measure the voltage at the terminal inputs for the external reference.
Verify that the voltage is correct; this can vary from installation to installation. Refer to
Section 3.1 for details on the required voltage range for the Low Voltage External Sync
input.
• If the voltage is not correct, this indicates a problem with the external reference
source; contact Iris Power Technical Support for assistance
Examine the sync source using an oscilloscope. Once the traces are acquired, send copies
of them to Iris Power Technical Support.
Troubleshooting
7.8.4. AC Power-Based Sync

Use this procedure if the AC power is being used as the external sync source.
sync.
An alternate signal source is needed to troubleshoot the external sync circuit; before using
the source, verify that it is producing a clean AC signal in the correct range; refer to
Section 3.1 for specifications. If no appropriate source is available, contact Iris Power
Start by connecting the alternate source to the reference input, setting the AC REF SEL
switch to AC REF IN, and use the IAM software suite run measurements on each input.
• If the measurements fail due to lack of sync, this may indicate a problem with the
ACTerm board; contact Iris Power Technical Support for assistance.
NOTE:
On reaching this point, we have proven that the instrument is working. While it would be
very unusual for the system to fail to sync from the AC power, this would indicate a
problem with the quality of the AC power. Troubleshooting the AC power quality may
not fall within Iris Power’s scope of responsibility.
The remaining possible cause for the sync problems is noise on the AC power. While
Examine the AC power using an oscilloscope; take the proper safety precautions. Once the
traces are acquired, send copies of them to Iris Power Technical Support.
7.9. Pulse Detection

Use this section for troubleshooting pulse detection problems; this is characterized by the
downloaded measurements showing no pulse activity in the IAM software suite.
Troubleshooting pulse detection problems is a fairly involved process that may need to be
customized depending on the exact installation. So instead of listing exact
troubleshooting scenarios as was done previously, this section will list common things to
try.
Troubleshooting
NOTE:
A lack of PD pulses does not automatically indicate a problem with the instrument. Some
machines may have a naturally low PD level; this would be found during BusTracII
commissioning. Some machines may exhibit a drop in PD after maintenance,
particularly if some problems were fixed that can cause PD or PD-like pulses.
The most obvious indicator of a problem would be a sudden disappearance of all PD pulses
on one or more input pairs.
7.9.1. Input Swapping

If a particular input pair is showing Machine pulses but not System pulses (or vice versa), try
swapping the Machine and System inputs, then running a measurement through the IAM
software suite.
• If the pulses now show up on the same side of the 2D graph, this indicates a problem
with the data acquisition module.
• If the pulses move to the other side of the 2D graph, this indicates that the instrument
is working properly; there may be a problem with the coupler, or the coupler may just
have naturally low pulse activity.
For example, suppose the measurement shows Machine pulses, but no System pulses. So
we swap the Machine and System connections. After running a new measurement, the
2D graph of a still shows only Machine pulses; this indicates a problem with the System
input of the instrument. If the new measurement had shown System pulses but no
Machine pulses, this would mean that the instrument was working properly; but there
may be a problem with the System coupler, or possibly that the System pulses were
simply not in the same amplitude range as the Machine pulses.
7.9.2. Changing Ranges

If a particular input pair is showing Machine pulses but not System pulses (or vice versa), try
running measurements on different ranges to try to locate the missing pulses.
Suppose the instrument is indicating that there are no Machine pulses, but there are System
pulses. We have already swapped the inputs and determined that the instrument is
detecting pulses correctly. So we start changing ranges to try to find the Machine
pulses; if the measurement quality flag does not indicate OVR or MOVR, then we start
reducing the range. If either OVR or MOVR is occurring, we start increasing the range.
• If it turns out that the Machine pulses are lower than the System pulses, then there
may not be a problem at all; this situation occurs at some installations. Consult with
Iris Power Technical Support for validation.
• If it turns out that the System pulses are lower than the Machine pulses, then there
may not be a problem at all; the plant may just have low noise. Consult with Iris
Power Technical Support for validation.
• If there are no pulses detected at any range, this may indicate a problem with the
coupler or the cabling between the coupler and the instrument. Contact Iris Power
Troubleshooting
7.9.3. 3D Data
A measurement’s 3D data can be a good tool to interpret what is happening; however,
sometimes 3D data patterns are not obvious. Contact Iris Power Technical Support for
assistance with data interpretation.
7.9.4. Alternate Instrument

If a second instrument is available such as a TGA-B, this can be use for validating that the
couplers are working properly. Run a measurement using the alternate instrument and
compare the results to the BusTracII.
• If the results are similar, then both instruments are likely working properly.
• If the results are significantly different, then there is likely a problem with one of the
instruments.
7.10. Alert Relay

There are two main components that can fail in the Alert relay; the relay itself, and the
connections to the rest of the system.
Figure 7-6 Alert Relay Connection
NOTE:
The troubleshooting process may find a problem with the connection to the plant system;
resolving this may not fall within Iris Power’s scope of responsibility.
If the Alert relay does not appear to be functioning, the Alert button on the inside of the
instrument can be used for testing.
• By pressing and releasing the button, any current Alert state is reset.
• By pressing and holding the button for 5s-10s the Alert is forced through its
programmed cycle. For example, if the relay is programmed for Momentary NO
operation, holding the button for 6 seconds will force the relay closed for 4 seconds.
• By pressing and holding the button for more than 10s the Alert is forced into its active
state. For example, if the relay is programmed for Momentary NO operation, holding
the button for 10 seconds will force the relay closed until reset.
Troubleshooting
After the Alert button is used to force the Alert relay into a test state, the Alert LEDs on the
front panel and in the instrument will blink rapidly. After the testing is finished, use the
Alert button to clear the Alert.
Figure 7-7 Alert Relay Button

Before starting the actual troubleshooting, check the following:
• Check that the Alert relay terminal block is fully inserted and secured.
• Check that the leads connecting to the Alert relay terminal block are fully inserted
and secure.
• Use a screwdriver to remove FUSE3 and check it. Replace the fuse if necessary;
refer to Section 3.1 for fuse specifications.
• If any of the above were incorrect, check to see if the problem has been fixed.
Measure the voltage at the LINE/L1 IN terminal. The expected voltage will vary from
installation to installation, but it should always be present at this terminal. For example,
if the Alert relay is switching a 24VDC signal, then 24VDC should always be present at
the LINE/L1 IN terminal.
• If the voltage at this terminal is not correct, this indicates a problem with the wiring
between the BusTracII and the plant system.
The next step requires that the relay be energized. Before energizing the relay, temporarily
disconnect the lead at the LINE/L1 OUT terminal.
• If the Alert is configured for NC operation, clear all Alerts using the Alert button.
• If the Alert is configured for NO operation, use the Alert button to force the relay
closed; hold the Alert button for more than 10s.
Measure the voltage at the LINE/L1 OUT terminal; this should be the same as the voltage
measured at the LINE/L1 IN terminal.
• If the voltage is correct at the LINE/L1 OUT terminal, this indicates that the
instrument is functioning properly. The problem is likely in the connection to the
plant system.
• If the voltage is not correct at the LINE/L1 OUT terminal, this indicates a problem
with the AC Term board; contact Iris Power Technical Support for assistance.
Troubleshooting
7.11. Iris Power Technical Support

The following information is required for technical support (the more information about the
issue, the faster the resolution):
• Contact data (name, email, phone)
• Hardware and Software version
• Symptoms
• On-site troubleshooting results
Contact Iris Power Technical Support at:
Email: techsupport@irispower.com
Phone: 1-905-677-4824
Between 10:00 and 16:00 EST
Fax: 1-905-677-8498
Address: Iris Power
3110 American Drive
Mississauga, ON L4V1T2
Canada
Other details available at www.irispower.com
Troubleshooting
BusTracII LEDs
8. BusTracII LEDs
The BusTracII LEDs are the primary source of status information when a connection to the
instrument is not available.
Use of the LEDs for basic troubleshooting is described in Section 7; this section describes
the complete behavior of the BusTracII LEDs.
8.1. Front Panel LEDs

During the boot process, the Front Panel LEDs behave as follows:
• The Power LED starts blinking green
• A few seconds later, if the Ethernet is connected the Ethernet activity LED will start
displaying status
• After approx 90s, the Power LED turns orange
• After approx 15s more, the Power LED starts blinking orange
• After approx 15s more, the Power LED turns solid green, and the PDA module LED
indicates that the instrument is online.
8.1.1. Power LED

Note that there are two identical states; if the LED blinks red immediately on applying power,
this indicates a critical boot failure. If the LED blinks red after finishing the boot process
described above, this indicates that calibration is required.
Behavior Meaning
Off No AC power applied, or critical power failure
Red blink during boot Critical boot failure
Red blink after boot Calibration required
Red Hardware boot error
Green blink Boot in progress
Orange Boot in progress
Orange blink Boot in progress
Green Boot completed
8.1.2. PDA Module LED
Behavior Meaning
Red blink Fault detected
Green blink Offline
Orange with green blink Offline, alert detected
Green Online, but not collecting data at the moment
Green with orange blink Online, alert detected, but not collecting data at
the moment
BusTracII LEDs
Green blink Online, collecting data

Green blink/ Online, collecting data, alert detected
Green with orange blink
Off Internal Flux Module Not installed
8.1.3. Alert LED
Behavior Meaning
Off No Alert detected
Orange Alert detected
Orange slow blink Alert had been detected, but has since cleared
Orange fast blink Alert activated by test button (see Section 7.10)
This blink occurs approximately 4 times per
second
8.1.4. Ethernet LED
Behavior Meaning
Off No physical link detected
Orange Physical link detected, but Ethernet is not
configured
Orange blink Activity detected, but Ethernet is not configured
Green Physical link detected, and Ethernet is configured
Green blink Activity detected, and Ethernet is configured
8.1.5. USB Local Port LED

A standard local USB communication process is listed below:
• When the USB cable is plugged in, the LED goes orange, and then green
• While communicating over USB, the LED blinks.
Behavior Meaning
Off No physical link detected
Orange Physical connection detected
Green Computer connected
Green blink Transferring data
Red blink Data transfer failed
8.1.6. USB Memory Port LED

A standard USB memory communication process is listed below:
• When the USB stick is plugged in, the LED goes orange, and then green
• The LED is green while the transfer is in progress
BusTracII LEDs
• Once completed, the LED turns off. The USB stick may be removed.
Behavior Meaning
Off No connection detected, or transfer complete
Orange Physical connection detected
Green Transfer in progress
Red Data transfer failed
8.2. Internal LEDs

There are two main sets of LEDs inside BusTracII; detailed boot information can be seen on
the Proc Module LEDs (refer to Figure 7-1) and higher-level Alert, Online/Offline and
Ethernet information can be seen on the Carrier Board LEDs.
Figure 8-1 Carrier Board LEDs
8.2.1. Processor Module LEDs

The LEDs on the Processor Module are used for determining low-level boot problems.
These would be needed in cases where the instrument is not booting at all, and the front
panel LEDs are not providing enough information.
During the boot process, the Proc Module LEDs behave as follows:
• The SUP OK, 2V5, 3V3, 1V2 and 1V25 LEDs all light up in sequence, then all turn
off.
• The 2V5, 3V3, 1V2 and 1V25 LEDs all light up in sequence, and stay on. The SUP
OK LED starts blinking (once per second)
• The CF Card LED blinks green for a few moments, and then turns off.
• LED 1, 2 and 3 turn on quickly in sequence, and a few seconds later LED 4 turns on.
• After approx 90s, LED 1, 2, 3 and 4 all turn off. This coincides with the Front Panel
power LED turning orange. By this point, the instrument has booted enough that the
Front Panel LEDs are used for status.
8.2.2. Power Supply Status LEDs

These LEDs are labeled SUP OK, 2V5, 3V3, 1V2 and 1V25; they are used to diagnose
problems that are preventing the instrument from booting up.
BusTracII LEDs
Note that if the instrument detects an AC or DC power failure, it will periodically try to reboot.
This means that the power failure LED patterns will show for a few seconds, and then
the LEDs will be going through the boot pattern described in Section 8.2.1. As long as
the power failure condition exists, the LEDs will cycle through these patterns.
Behavior Meaning
Off No power applied
SUP OK is blinking No problem detected. This is the normal
3V3, 2V5, 1V2 and 1V25 operating state.
are on
SUP OK is blinking The power supply indicated by the LED has
One of 3V3, 2V5, 1V2 or failed.
1V25 is blinking
All are blinking AC power failure detected
8.2.3. CF Card Status LED

This LED is labeled CF on the Proc Module. During a successful boot, it only displays
information during the first few seconds; the rest of the time it is turned off. The only
time it is really needed is if there is a problem with the boot.
The LED shows an problems with the CF card in the instrument; this card stores the
information needed to run the instrument.
Behavior Meaning
Off This is the normal operating state; this LED
should be off except within the first few seconds
of a boot, or during a boot failure.
Blinking green Reading data from the CF card.
Blinking Red The CF card cannot be detected.
Red The CF card was detected, but the necessary
files were not found.
8.2.4. Boot Status LEDs

These LEDs are labeled 1, 2, 3 and 4; they are used to diagnose problems that occur during
the boot process.
Once the boot has reached a certain point, all of these LEDs turn off.
LED Turns on when…

1 The kernel starts to load into memory
2 The kernel is loaded into memory
3 The kernel starts running
4 The startup scripts are running
BusTracII LEDs
8.3. Carrier Board LEDs

There are a few LEDs on the Carrier board that are used for higher-level status. Most of
them are used in conduction with the buttons on the Carrier Board.
Note that some of the LEDs on the Carrier are not used; these LEDs are not mentioned
below.
8.3.1. Alert Status LEDs

There are two Alert LEDs; one amber and one green. The green LED indicates the current
relay state; energized or not. The amber LED indicates if BusTracII has detected an
Alert condition.
Behavior Meaning
Green is off The Alert relay is currently not energized
Green is on The Alert relay is currently energized
Amber is off The instrument is not currently in Alert
Amber is on The instrument is currently in Alert
Amber is blinking The Alert relay has been activated using the Alert
button.
8.3.2. Online/Offline LEDs

There are two Online/Offline LEDs; one green and one red. The red LED does not currently
have a function.
WARNING:
The instrument MUST be online for normal operation.
Behavior Meaning
Green is off The instrument is currently off-line.
Green is on The instrument is currently on-line
8.3.3. Ethernet Status LEDs

There are four Ethernet LEDs; three green and one amber.
LED Meaning
DUP Indicates if the connection is Full Duplex (ON) or
Half Duplex (OFF)
LNK ACT Indicates if the connection is detected (ON) and if
there is activity (blinks OFF)
SPD Indicates if the connection is 100Mbps (ON) or
10Mbps (OFF)
COL Indicates if Ethernet collisions have occurred.
BusTracII LEDs
Appendix
9. Appendix
9.1. Hardware Overview
Figure 9-1 BusTracII Internal Hardware Layout
Figure 9-2 Proc Module Overview
Appendix
Figure 9-3 Carrier Board Overview
Figure 9-4 BusTracII Data Acquisition Module Overview
Appendix
Figure 9-5 ACTerm Board Overview
Appendix
9.2. Modbus Register Mapping

BusTracII offers a DSIM option that hosts Modbus data points that can be used by external
devices to access the PD results directly from a plant control system on the same
network. This section describes the data points hosted by the instrument.
9.2.1. General
• Each register is an F03 Holding Register
• Unless otherwise noted, all data is expressed as 16-bit unsigned values
• To access the data points, use the Modbus over TCP/IP protocol, connecting to the
BusTracII’s Ethernet address
9.2.2. Summary
Address Range Data

1000 to 1039 Measurement details for the User range
1001 to 1013 Input Pair A details
1014 to 1026 Input Pair B details
1027 to 1039 Input Pair C details
1100 to 1139 Measurement details for the Auto range
1200 to 1239 Measurement details for the Alert range
1500 to 1547 PD Summary Numbers for the User range
1500 to 1515 Input Pair A PD summary
1516 to 1531 Input Pair B PD summary
1532 to 1547 Input Pair C PD summary
1600 to 1647 PD Summary Numbers for the Auto range
1700 to 1747 PD Summary Numbers for the Alert range
Appendix
9.2.3. Measurement Details
Address Data Notes

1000 Measurement Type Set to 0; this indicates User Range
1001 Pair A Year The year of the last measurement
Expressed in 4 digits (i.e., 2011)
1002 Pair A Month The month of the last measurement
1 = January … 12 = December
1003 Pair A Day The day of the month of the last
measurement
1004 Pair A Hour The hour of the last measurement
Expressed in 24-hour mode (0-23)
1005 Pair A Minute The minute of the last measurement
0-59
1006 Pair A Second The second of the last measurement
0-59
1007 Pair A AC Cycles The number of AC cycles in the last
measurement
1008 Pair A AC Max Value The AC Max Value – for Iris Power use only
1009 Pair A AC Tick Count The AC Tick Count – for Iris Power use only
1010 Pair A Sensitivity The measurement sensitivity
0 = OFF or disabled
1 = 2mV-34mV
2 = 5mV-85mV
3 = 10mV-170mV
4 = 20mV-340mV
5 = 50mV-850mV
6 = 100mV-1700mV
7 = 200mV-3400mV
8 = 500mV-8500mV
9 = 1000mV-17000mV
10 = 2000mV-34000mV
1011 Pair A Phase Shift AC Sync phase angle adjustment.
Expressed in degrees
1012 Pair A Measurement Status The measurement status where:
0 = No data available
1 = Measurement in progress
2 = Measurement completed
3 = System error – data is not available
4 = AC sync frequency is out of range
5 = AC sync frequency is too fast
6 = No AC sync was detected
Appendix
1013 Pair A Measurement Quality This is only valid if Measurement Status = 2

The measurement quality where:
0 = Invalid
1 = OK; measurement data is good
2 = Over range pulses detected
3 = Under range pulses detected
The quality may be summed with:
8 = Alert thresholds exceeded
16 = QM is not valid (>10pps in last
window)
32 = High noise rate detected
64 = Machine over range pulses were
detected
1014 to User Range, Pair B data Same as Pair A data
1026
1027 to User Range, Pair C data Same as Pair A data
1039
1100 Measurement Type Set to 1; this indicates Auto Range
1101 to Auto Range, Pair A data Same as User Range Pair A data
1113
1114 to Auto Range, Pair B data Same as User Range Pair A data
1126
1127 to Auto Range, Pair C data Same as User Range Pair A data
1139
1200 Measurement Type Set to 2; this indicates Alert Range
1201 to Alert Range, Pair A data Same as User Range Pair A data
1213
1214 to Alert Range, Pair B data Same as User Range Pair A data
1226
1227 to Alert Range, Pair C data Same as User Range Pair A data
1239
9.2.4. PD Summary Numbers

All PD Summary numbers are float values occupying two 16-bit fields.
Address Data Notes

1500 Pair A Machine +NQN Value Data is from the User Range
1502 Pair A Machine –NQN Value Data is from the User Range
1504 Pair A Machine +QM Value Data is from the User Range
1506 Pair A Machine – QM Value Data is from the User Range
1508 Pair A System +NQN Value Data is from the User Range
1510 Pair A System –NQN Value Data is from the User Range
1512 Pair A System + QM Value Data is from the User Range
1514 Pair A System – QM Value Data is from the User Range
Appendix
1516 to User Range Pair B Summary Same as User Range Pair A data
1531 numbers
1532 to User Range Pair C Summary Same as User Range Pair A data
1547 numbers
1600 to Auto Range Pair A Summary Same as User Range Pair A data
1615 numbers
1616 to Auto Range Pair B Summary Same as User Range Pair A data
1631 numbers
1632 to Auto Range Pair C Summary Same as User Range Pair A data
1647 numbers
1700 to Alert Range Pair A Summary Same as User Range Pair A data
1715 numbers
1716 to Alert Range Pair B Summary Same as User Range Pair A data
1731 numbers
1732 to Alert Range Pair C Summary Same as User Range Pair A data
1747 numbers
About Iris Power
Iris Power Field Services

Iris Power offers installation supervision services for all of its PD systems. Our field specialist will arrive on site and
provide supervision and installation training to staff directly involved in the installation process. A written installation report
is also provided.
Iris Power Educational Services
Iris Power professional training (designed to achieve hands-on performance based objectives) prepares operations,
maintenance, and engineering personnel to install, test, configure, operate and maintain Iris Power products.
Iris Power Accelerated Delivery
Iris Power provides accelerated delivery on many products and services including replacements, spare parts and repairs.
About Iris Power

Iris Power LP was established to provide high-quality products and services to improve maintenance capabilities for large
motors and generators used by power utilities and heavy industries throughout the world. The goal of Iris Power LP is to
provide excellent quality products that will continuously meet the stated and implied needs of our customers.
©2011 Iris Power LP, an ISO 9001 system certified company. All rights reserved. Information subject to change without notice.
All trademarks are properties of their respective companies, as noted herein.
www.irispower.com

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BusTracII

Continuous On-Line Partial

September 2011 – Version 1.0

5.5.7. Ethernet Connection......................................................................................... 19

7.8.4. AC Power-Based Sync ..................................................................................... 38

1.3. Application diagram

Figure 1-1 BusTracII Application Diagram

Figure 2-1 Front Panel Layout

Figure 2-2 Internal Layout

Figure 2-3 Enclosure Dimensions

Main AC Power Input

Alert Relay Contact

AC Sync Input (External Sync, Alternative #1)

Low Voltage AC Sync Input (External Sync, Alternative #2)

3.2. Environmental Conditions

4.2. Data Logging and Storage

4.3. Non-Alerted and Alerted

4.4. Alert Relay

4.5. Sensitivity Ranges

5.2. Bus Sensor Termination Box

Figure 5-1 BusTracII Mounting Hole Dimensions

Figure 5-2 Instrument Location

5.5. BusTracII Connections

Figure 5-3 BusTracII Grounding

5.5.3. AC Power Input

Figure 5-4 AC Power Input Connection

Figure 5-5 AC Power Input Location

5.5.4. Alert Relay

Figure 5-6 Alert Relay Connection

Figure 5-7 Alert Relay Connector Location

5.5.5. AC Sync Input

Figure 5-8 AC Sync Input Location

Figure 5-9 Low Voltage AC Sync Input Location

Termination Box Output BusTracII Input

Figure 5-10 Termination Box Outputs

Figure 5-11 BusTracII PD Inputs

5.5.7. Ethernet Connection

Figure 5-12 BusTracII Ethernet Input

Figure 5-13 Typical BusTracII Ethernet Connection

5.5.8. USB Connections

• Configuration updates – in order to update the BusTracII configuration with a USB

5.5.9. Ambient Temperature and Humidity

Figure 5-14 BusTracII Ambient Sensor Connections

Figure 5-15 BusTracII Ambient Condition Inputs

5.6. Analog Signal Input Module

Figure 5-16 Sample BusTracII ASIM

5.7. Digital Signal Input Module

5.8. Analog Signal Output Module

Figure 5-17 Standard BusTracII ASOM

Connection Module Terminal

5.9. Digital Signal Output Module

6.1. Downloading Data

6.2. Push Buttons

Figure 6-1 BusTracII Internal Buttons

7.1. Basic Operation

7.2. Instrument Boot

Figure 7-1 BusTracII Proc Module LEDs

Figure 7-2 BusTracII Internal Buttons

Figure 7-3 AC Power Input Location

If the instrument will not power up at all, check the following.

7.5. Local USB Communications

7.5.1. USB Drivers

7.5.2. USB Hardware