Documente Academic
Documente Profesional
Documente Cultură
Dr Rob Yeung
Talentspace Limited
Armstrong House
11a Chancellors Street
London W6 9RN, U.K.
Tel: + 44 (0)20 8748 4764
www.talentspace.co.uk 19th February 2019
Dr Rob Yeung: evidence-based leadership and
performance advice
@robyeung
@doctorrobyeung
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Being smart is enough Intelligence and technical knowledge “get you in the
for career success door” – and do not lead to better performance
Feelings don’t belong at We feel emotions constantly irrespective of whether
work we believe they should have a place at work
Feelings do not affect Emotions directly affect productivity; a leader’s
results emotions are contagious and do impact others
Successful individuals Successful people actively manage their emotional
thrive on pressure/stress well-being and therefore long-term effectiveness
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Ensure you can manage yourself before you try to
manage others
Relationship management
by influencing others and managing conflict
Other/social awareness
of other people’s energy and emotions
Self-management
of own energy, emotion, behaviour
Self awareness
of own strengths, limitations, emotions
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Agenda
§ Do this to remind yourself that you are not your emotion – and
that it is transient and will pass
§ AMBER
§ GREEN
§ Interest § Amusement
§ Serenity/calm § Inspiration
§ Hope § Awe
§ Gratitude § Affection/care/love
Aim gently to nudge others into these positive states.
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Reflect regularly on the emotional nature of your
interactions
§ For your lengthiest one-on-one interactions each day, evaluate:
§ Final thoughts
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