COMMUNICATION PROCESS

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 FIRST STAGE: Thinking
 Birth of an idea of the speaker

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 SECOND STAGE: Symbolizing
 use of words

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 THIRD STAGE: Expressing
 use of appropriate gestures

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 FOURTH STAGE: Transmitting
 ideas and feelings are transmitted into the
ears of the listeners.

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 FIFTH STAGE: Receiving
 ideas of the speaker reach the ears of the
listeners

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 SIXTH STAGE: Decoding
 the listener understand what the speaker
wants to convey

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 SEVENTH STAGE: Feedback
 reaction or response

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 EIGHTH STAGE: Monitoring
 the speaker determines if comprehension
takes place

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Elements
in
Sender Encoding

Channel Noise Message

Feedback Barrier
Channel

Decoding
Receiver
Barriers
of

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 Barriers in Communication
• Lack of Sensitivity to Receiver
• Lack of Basic Communication
Skills
• Insufficient Knowledge of the
Subject
• Emotional Interference
• Lacking confidence
Encoding
Barriers
• Physical Distractions
• Channel Barriers.
• Long Communication
Chain.
Transmitting
Barriers
• No Provision for Feedback
• Inadequate Feedback.
Responding
Barriers
• Lack of Interest.
• Lack of Knowledge.
• Lack of Communication
Skills
• Emotional Distractions
• Information overload
• Conflicting Messages
Decoding
Barriers.
1. Physical barriers 2. Psychological barriers

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3. Emotional barriers 4. Cultural barriers

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5. Language barriers 6. Gender barriers

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7. Physiological barriers

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8. Mechanical Barriers

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8.9.Mechanical
PerceptualBarriers
Barriers

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 Overcoming the barriers of
effective communication
Connecting with
The audience
Summarizing Simple
what has been said Words

Effective Body language

Effective Questions
Communication skills (Smile, Eye contact,
Gestures, tone)

Checking
for understanding Cultural
Seeking Sensitivity
Participation
for listening 
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