SRINIVAS INSTITUTE OF TECHNOLOGY

DEPARTMENT OF MANAGEMENT STUDIES

I-Internal Test MBA-I SEM
Management and Organizational Behavior (18 MBA 11)
Evaluation Scheme (DrAjoy.S.Joseph/Prof.Veena.S.Rai)

1. a) Define Management and its nature

o Art of Getting things done through people, in formally organized groups both
efficiently and effectively
o The art of application of skills to achieve desired results.
o Refers to a social group of people, Profession: 3 Marks

b) Explain levels of management and the skills and competencies required at each
level?
The term ‘levels of management’ refers to a line of demarcation between
various managerial positions. In a large organization, three levels of
management are usually identified:
 Top level management
 Middle level management and
 Lower level management :

Primary Skills
Conceptual Skill
Technical Skill
Human Skill
Secondary Skills
Design Skill
Communication Skill
Leadership Skill
Analytical skill : 7 Marks

c) Describe the contributions made by F. W. Taylor to the management thought

 Key Concepts of Scientific Management

 Scientific task planning
 Time and motion studies
 Standardization
 Differential piece rate system
 Functional foremanship: 10 Marks
 2. a) Define Personality

Personality refers to the set of, Traits and behaviours that characterise
an individual : 3 Marks

b) Write notes on Peter Drucker’s contribution to management

Hawthorne Experiment
Peter Drucker’s contributions include:
Nature of Management
Management is a dynamic, life-giving element in an organization.
Management is a distinct, discipline and a social function.
Managers should be creative and innovative in order to produce results.
He opined that management is a great profession full of challenges.
Manager’s Job
MBO
Decentralization
Structure
Decision-making
Executive development
Hawthorne experiments:

1. Illumination experiments
2. Mass interviewing programme
3. Bank wiring room experiment: 7 Marks

c) What is the contribution of various disciplines to O B field

10 Marks

3.a) Define Personality traits

Personality traits are enduring characteristics that describe an individual’s
behaviour.
 Personality traits such as introversion,
 Friendliness,
 Conscientiousness,
  Honesty,
 and Helpfulness
 are important because they help explain consistencies in behavior: 3 Marks

b) What are the determinants of personality?

 Determinants of personality:
 Biological factor
 Cultural Factors
 Social factor
 Situational Factor : 7 Marks

c) Define Organizational behavior? What are the challenges and opportunities of

organizational Behavior? , 10
OB is the study of Human behaviour, The study is about behaviour in organisations
Knowledge about human behaviour would be useful in improving an organizations
effectiveness: 3 Marks
Challenges and Opportunities for OB
• The workplace is contains a wide mix of cultures, races, ethnic groups, genders and
ages
• Employees have to learn to cope with rapid change due to global competition
• Corporate loyalty has decreased due to corporate downsizing and use of temp workers
• Managers can benefit from OB theory and concepts : 3 Marks
Importance of OB:
• OB provides a roadmap to our lives in organisations.
• Field of OB uses scientific research to help us understand and predict organisational
life.
• OB theories and concepts help us influence organisational events
• OB helps an individual understand himself and others better.
• OB will help managers understand the basis of motivation and what he or she should
do to motivate subordinates : 4 Marks
Question 4
a) Explain the principles of Henry Fayol
1. Division of work
2. Authority
3. Discipline
4. Unity of command
5. Unity of direction
6. Subordination of individual interests to the general interest
7. Remuneration
8. Centralisation
9. Scalar chain
10. Order
11. Equity
12. Stability and tenure of personnel
13. Initiative
14. Esprit de corps : 10 marks