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2.1 Information on Course Registration

Students are reminded that course registration is official and
final. As such, the following details need to be checked
carefully to avoid any errors, which can lead to problems:

• Course code
• Units
• Classification of course
• Class timetables
• Course prerequisite
• Conditions imposed by the School
• Maximum and minimum units allowed for registration

Academic Advisory

(i) Students should plan their courses for the entire

duration of their studies.

(ii) Students should meet and discuss their course

registration with their academic advisor.

The following information can be obtained from Healthy

Campus (Kampus Sejahtera) (www.healthycampus.usm.my
(http://www.healthycampus.usm.my/)) Portal prior to the
registration activity.

• Academic advisory information

• Academic information such as academic status, GPA,
CGPA, and year of study
• Cumulative Statement of Grades (CANGRED)
• List of courses offered in all Schools/Centres
• Teaching and learning timetables for all Schools/Centres
E-Daftar (E-Registration)

E-Daftar allows USM’s First Degree and Diploma students to

register courses through websites that can be accessed from
USM’s Healthy Campus (Kampus Sejahtera) Portal. The
students with active academic status and those that do not
have any case that is still pending with the University are
allowed to register courses through E-Daftar.

The period of registration under E-Daftar for Semester I

usually starts on the second week of June until a day before
the start of Semester I whereas the period for Semester II
usually starts two days before Semester I 'provisional' exam
result is released until a day before Semester II starts. The
actual period of registration under E-Daftar will be announced
by the office of the Data & Record Processing Unit (DRPU)
(Unit Pemprosesan Data & Rekod), usually during the
Revision Week of every semester and will be displayed on the
school/centres/hostels bulletin board and in USM’s website.

Under E-Daftar, students can register all the courses except

co-curriculum courses. Pre-registration of co-curriculum
courses is usually conducted during the second half of the
preceding semester by the office of Co-Curriculum
Programme (the Division of Academic & International
Affairs). Co-curriculum courses will be included in the
registration account of the students prior to the E-Daftar
activity, only if their pre-registration application is successful.
The course registration activity is managed by the office of
Data & Record Processing Unit (DRPU), Academic
Management Section, Registry Department (04-
6532925/04-6533169/04-6534195).

On-line Course Registration Activity

On-line Course Registration (OCR) (Pendaftaran Kursus

Dalam Talian) is meant for students on Probation status
(P1/P2) and students who could not participate in the
registration activity under the E-Daftar system. OCR is
usually conducted on the first day of the semester. Each
school is responsible for scheduling this activity. Students
must refer to the schedule at their respective school notice
boards.

Prior to OCR, students are required to get the following

documents from Healthy Campus Portal/School/Centre:

(i) Course Registration Form

(ii) Cumulative Statement of Grades (CANGRED)

(iii) Students must obtain the signature of their Academic

Advisor for the courses they intend to register under OCR

Class Timetable and List of Courses Offered

The class timetable and list of courses offered will be prepared
by the respective schools and displayed on the notice
boards. Students must refer to both of them before selecting
their courses. Students are not allowed to register for courses
where there is overlapping of lecture hours.

Registration of Language and Co-Curriculum Courses

(i) All matters pertaining to the registration, adding or dropping

of Language and co-curriculum courses will be managed by
the School of Languages, Literacies and Translation and the
office of Co-Curriculum Programme (the Division of Academic
& International Affairs) respectively.

(ii) Pre-registration of co-curriculum courses is conducted by

the office of
Co-Curriculum Programme (the Division of Academic &
International Affairs) usually during the second half of the
preceding semester.

(iii) After the selection process (for curriculum courses),

successful candidates will have their courses registered
automatically into the system before the E-Daftar and the on-
line course registration activities begin.
(iv) If there is a need to drop any course (Language and co-
curriculum courses), it must be done within the first week of
the semester. A penalty of RM50.00 will be imposed if a
course is dropped after the first week.

Classification of Types of Courses

Students are allowed to register for any course provided they

fulfill the mandatory
pre-requisites of the course. Registration of courses to fulfill
the requirements of a programme of study is classified into
the following course code types:

T - Core (Major) Courses

E - Elective Courses

M - Minor Courses

U- University Courses

------------------------------------------------------------------------
---------------------------

Y- Audit courses which are taken solely Performance/grades

of these for acquiring knowledge courses will not
contribute to the overall calculation of Special courses for
 which a minimum grade point average, and total 'C' grade
(Pass) is required before being number of credits required
Z-
allowed to proceed to a higher level for graduation course
(as a prerequisite)

Maximum and Minimum Units Allowed for Registration per

Semester

(a) Course Registration by "Active" Students

The minimum and maximum units allowed for registration in

each semester are as follows :

Minimum Maximum

9 20

(i) The maximum limit permitted includes units for co-

curriculum and repeated courses. Students are allowed to
exceed this maximum limit for Practical Training/Teaching
Practice/Industrial Training which are conducted during the
long vacation.
(ii) The maximum and minimum units are final. Deans cannot
waive this ruling at their discretion. However they have the
prerogative to allow a student to register less than the
minimum units allowed, although this is only for those
students who have exceeded the minimum residential
requirement.

(b) Course Registration by "Probationary" Students

The minimum and maximum units allowed for registration in

each semester by "Probationary" students are as follows:

Academic Status Maximum Units

Probation I (P1) 12

Probation II (P2) 10

Course Verification Slip

The verification slip issued to students after the course
registration must be checked carefully to ensure that there are
no errors. If there are any errors regarding courses registered,
corrections must be done immediately in E-Daftar system/at
the respective schools during the registration period.

Adding of Courses/Late Registration

Adding of courses without a valid reason is not allowed after

the registration period. However, consideration may be given
as follows:

(i) Adding of courses/late registration, with valid reasons, may

be approved by the Dean/Deputy Dean in the first and
second week only, and is subject to a penalty of RM50.00.

(ii) Adding of courses during the third week, with valid

reasons, may be recommended by the Dean/Deputy Dean
before forwarding to The Data Processing & Records Unit,
subsequently for consideration by the Deputy Vice Chancellor
(Academic), and is subject to a penalty of RM 50.00.

(iii) Requests for adding of courses after the third week will
not be entertained.
Dropping of Courses

Students are allowed to drop courses by the sixth week on

condition that they have abided by the ruling stipulated by the
University, as follows:

(i) The student must complete the relevant form to drop the
course, with the recommendation of the lecturer and the
Dean’s approval, and then submit the form to the
Examinations Unit.

(ii) A student intending to drop a Language course must

obtain the signature and stamp of the Dean of the School of
Languages, Literacies and Translation as well as the signature
and stamp of the Dean in his/her School.

(iii) A student intending to drop a co-curriculum course must

obtain the signature and stamp of the Deputy Vice-Chancellor
(Academic & International Affairs) as well as the signature and
stamp of the Dean in his/her School.

(iv) This privilege to drop a course should not be abused. A

lecturer at his/her discretion can not recommend a student's
request to drop a course if the student has not been serious
about the course, e.g. not attending lectures, tutorials,
practical training or not doing the coursework. In such cases,
students can be barred from taking the examination, given a
grade of 'X', and hence not allowed to take the course during
the long vacation (KSCP).
Updating of Academic Records

The student's academic record details are printed in the

"CANGRED". They are advised to check these details and if
they find any incorrect details, they can update the
information by using specific forms, which are available at
their respective School or at the Data Processing & Records
Unit (Level 5, ChancelloryBuilding).

Students should inform their respective School and the Data

Processing & Records Unit of any change in their semester,
permanent and/or emergency addresses.

2.2 Interpretation of Unit/Credit

(a) Unit

Each course is given a value, which is called a UNIT. The unit

is determined by the scope of its syllabus and the workload for
the students. In general, a unit is defined as follows:

Type of Course Definition of Unit

Theory 1 unit is equivalent to 1 contact hour
per week for 13 - 14 weeks in one
semester.

Practical/Laboratory 1 unit is equivalent to 1.5 contact

hours per week for 13 - 14 hours in
one semester

Language Proficiency 1 unit is equivalent to 1.5 contact

hours per week for 13 - 14 weeks in
one semester.

Industrial Training/ 1 unit is equivalent to 2 weeks of

Teaching Practice training.

(b) Contact

Contact is defined as formal face to face meeting between the

academic staff and his/her students and it may take the form
of lectures, tutorials, seminar, laboratory and field work.

(c) Accumulated Credit Unit

Units registered and passed are known as credits. To

graduate, students must accumulate the total number
of credits stipulated for the programme concerned.
2.3 Examination System

Examination would be held at the end of every

semester. Students have to sit for the examination of courses
they have registered. Students are required to settle all fees
due and fulfill the standing requirements for
lectures/tutorials/practical and other requirements before
being allowed to sit for the examination of courses they
registered. Course evaluation will be based on two
components of coursework and final
examinations. Coursework evaluation includes tests, essays,
projects, assignments and participation in tutorials.

Duration of Examination

Evaluated Courses Examination Duration

2 units 1 hour for coursework of more than

40%

2 units 2 hours for coursework of 40% and

below

3 units or more 2 hours for coursework of more than

40%
3 units or more 3 hours for coursework of 40% and
below

Barring from Examination

Students will be barred from sitting the final examination if

they did not satisfy course requirements such as absence
from lectures and tutorials, and have not completed/fulfilled
the required components of coursework. Students also will be
barred from sitting the final examination if they have not
settled the academic fees. A grade 'X' would be awarded for a
course in which a student is barred.

Grade Point Average System

Student evaluation achievement for courses registered will be

as follows:

Alphabetic A A- B+ B B- C+ C C- D+ D D- F
Grade

Grade 4.003.673.333.002.672.332.001.671.331.000.670
Points
Students awarded with grade 'C-' and below for a particular
course would be given a chance to improve their grades by
repeating the course during the KSCP (See below) or normal
semester. Students awarded with grade 'C' and above for a
particular course will not be allowed to repeat the course.

The achievements of students in any semester are based on

Grade Point Average (GPA) achieved from all the registered
courses in a particular semester. GPA is the indicator to
determine the academic performance of students in any
semester.

CGPA is the Cumulative Grade Point Average accumulated by

a student from one semester to another during the years of
study.

The formula to compute GPA and CGPA is as follows:

where

n = Number of courses taken

Ui = Course units for course i

Mi = Grade point for course i

Example of calculation for GPA and CGPA:

 Course Unit Grade Grade Total GP
Point (GP) (G)

Semester ABC XX1 4 3.00 B 12.00

II:

ABC XX2 4 2.33 C+ 9.32

BCD XX3 3 1.67 C- 5.01

CDE XX4 4 2.00 C 8.00

EFG XX5 3 1.33 D+ 3.99

EFG XX6 2 2.67 B- 5.34

20 43.66

Course Unit Grade Grade Total GP

Point (GP) (G)

Semester ABC XX7 3 1.00 D 3.00

II:

ABB XX8 4 2.33 C+ 9.32

 BBC XX9 4 2.00 C 8.00

BCB X10 4 2.67 B- 10.68

XYZ XX1 3 3.33 B+ 9.99

18 40.99

From the above examples, the CGPA is calculated as the total

grade point accumulated for all the courses registered divided
by the total number of units registered.

Courses During the Long Vacation (Kursus Semasa Cuti

panjang) (KSCP)

KSCP is offered to students who have taken a course earlier

and obtained a grade of 'C-', 'D+', 'D', 'D-', 'F' and 'DK'
only. Students who have obtained 'X' or 'F*' grade are not
allowed to take the course during KSCP.

The purpose of KSCP is to:

(i) Give an opportunity to students who are facing time

constraints for graduation.

(ii) Assist students who need to accumulate a few more

credits for graduation.
(iii) Assist "probationary" students to redeem their
academic status.

(iv) Assist students who need to repeat a prerequisite

course, which is not offered in the following semester.

However, this opportunity is only given to students who are

taking courses that they have attempted before and achieved
a grade as stipulated above, provided that the course is
being offered. Usually, formal lectures are not held, and
teaching is via tutorials.

The duration of KSCP is 3 weeks, i.e. 2 weeks of tutorial and 1

week of examination, all held during the long vacation. The
KSCP schedule is available in the University's Academic
Calendar.

KSCP Implementation

(a) Students are allowed to register a maximum of 3 courses

and the total number of units registered must not exceed 10.

(b) Marks/grades for coursework are taken from the best

marks/grades obtained for a particular course in the normal
semester. The final overall grade is determined as follows:

Final Grade = The best coursework marks or grade + Marks

or grade for KSCP examination
(c) GPA calculation involves the LATEST grade (obtained in
KSCP) and also involves courses taken in the second
semester and those repeated in KSCP. If the GPA during
KSCP as calculated above is 2.00 or better, the academic
status is active even though the academic status for the
second semester was probation. However if the GPA for
KSCP (as calculated above) is 1.99 or below, the academic
status is as for the second semester.

(d) Graduating students (those that have fulfilled the

graduation requirements) in the second semester are not
allowed to register for KSCP.

Academic Status

Active Status: Any student who achieves a GPA of 2.00 and

above for any examination in a semester will be recognised as
ACTIVE and be allowed to pursue his/her studies for the
following semester.

Probation Status: A probation status is given to any student

who achieves a GPA of 1.99 and below. A student who is
under probation status for three consecutive semesters (P1,
P2, FO) will not be allowed to pursue his/her studies at the
university. On the other hand, if the CGPA is 2.00 and above,
the student concerned will be allowed to pursue his studies
and will be maintained at P2 status.

Without any prejudice to the above regulations, the University

Examination Council has the absolute right to terminate any
student's studies if his/her achievement do not satisfy and
fulfill the accumulated minimum credit in line with the number
of semesters completed by the student as given in the table
below.

Total Accumulated Minimum

Number of Semesters Credit Units

Pure Applied Professional

End of 2nd semester 15 15 16

End of 4th semester 35 35 38

End of 6th semester 55 55 60

End of 8th semester 75 75 80

The University Examination Council has the right to terminate
any student's studies due to certain reasons (a student who
has not registered for the courses, has not taken his/her
examination card, does not produce it in an examination
without valid reasons), as well as medical reasons can be
disqualified from pursuing his/her studies.

Examination Result

A provisional result (pass/fail) through the Tele-academic line:

(600-83-7899) would be released and announced after the
School Examination Council meeting and presumably one
month after examination.

Full result (grade) through the Tele-academic line: (600-83-

7899) will be released and announced after the University
Examination Council meeting and is usually two weeks after
the provisional results are released.

The official semester results (SEMGRED) will be issued to

students during the second week of the following semester.
2.4 Unit Exemption/Credit Transfer

Definition of Unit Exemption

Unit exemption is defined as the total number of units given to

students who are pursuing their studies in USM that are
exempted from the graduation requirements. Students only
need to accumulate the remaining units for graduating
purpose. Only passes or course grades accumulated or
acquired in USM will be included in the calculation of the
Cumulative Grade Point Average (CGPA) for graduation
purpose.

Regulations and Implementation of Unit Exemption

(a) Diploma holders from recognised Public and Private

Institutions of Higher Learning:

(i) Unit exemption can only be given to courses taken at

diploma level.
(ii) Courses for unit exemption may be combined (in two or
more combinations) in order to obtain exemption of one
course at degree level. However if the School would like to
approve only one course at the diploma level for unit
exemption of one course at degree level, the course at
diploma level must be equivalent to the degree course and
has the same or more units.

(iii) Courses taken during employment (in service) for diploma

holders cannot be considered for unit exemption.

(iv) The minimum achievement at diploma level that can be

considered for unit exemption is at least 'C' grade or 2.0 or
equivalent.

(v) The total number of semesters exempted should not

exceed two semesters.

(vi) In order to obtain unit exemption for industrial training, a

student must have work experience continuously for at least
two years in the area. If the student has undergone industrial
training during the diploma level study, a student must have
work experience for at least one year. The students are also
required to produce the report on the level and type of work
performed. Industrial training unit exemption cannot be
considered for semester exemption as the industrial training is
carried out during the long vacation in USM.
(vii) Unit exemption for university and option courses can only
be given for courses such as Bahasa Malaysia
(LKM400). English Language, Islamic and Asian Civilisations
as well as co-curriculum.

(b) IPTS (Private Institution of Higher Learning) USM

Supervised/External Diploma Graduates

(i) Students who are IPTS USM supervised/external diploma

graduates are given unit exemption as stipulated by the
specific programme of study. Normally, unit exemption in this
category is given as a block according to the agreement
between USM (through School that offers the programme)
with the IPTS.

(c) Students from recognised local or foreign IPTA (Public

Institution of Higher Learning)/IPTS who are studying at the
first degree level may apply to study in this university and if
successful, can be considered for unit exemptions subject to
the following conditions:

(i) Courses taken in the previous IPT are equivalent (at least
50% of the course must be the same) with courses offered in
USM.

(ii) Students taking courses at advanced diploma level in IPT

that is recognised to be equivalent to the first degree course
at USM, may be considered for unit exemption as in (c)(i).

(iii) The total maximum unit exemption allowed should not

exceed one third of the total unit requirement for graduation.
Total Number of Exempted Semesters

Semester exemption is based on the total unit exempted that

is equivalent to a semester for a particular programme.

Program Units Required Total Number Total Number

for Graduation of Units of Semester
Exempted Exempted

< 15 None

3 Year 100 - 126 15 - 29 1

> 29 2

< 16 None

4 Year 130 - 150 16 - 32 1

> 32 2

Definition of Credit Transfer

Credit transfer is defined as the recognition of a total number

of credits obtained by USM students taking courses in other
IPTA (Public Institution of Higher Learning) within the period
of study at USM, and is combined with credits obtained at
USM to fulfil units requirement for his/her programme of
study. The transfered examination result or grades obtained
in courses taken at other IPTA will be combined in
theCumulative Grade Point Average (CGPA) calculation.

Category of Students Who Can Be Considered for Credit

Transfer

USM full-time first degree level students who would like to

attend specific first degree level courses at other IPTA.

USM full-time diploma level students who would like to attend

specific diploma level courses at other IPTA.

Conditions

(a) Basic and Core Courses

(i) Credit transfer can only be considered for credits

obtained from other courses in other IPTA that are
equivalent (at least 50% of the content are the same)
with the courses offered by the programme.
 (ii) Courses that can be transferred are only courses that
have the same number of units or more. For equivalent
courses but with less number of units, credit transfers
can be approved by combining a few courses. Credits
transferred are the same as the course units as offered in
USM. Average grade of the combined course will be
taken into account in CGPA calculation.

(b) Elective or Option Courses

(i) Students may attend any appropriate courses in other

IPTA subject to permission from the School as well as
the approval of other IPTA.

(ii) The transferred credits are credits obtained from

courses at other IPTA. No course equivalence condition
is required.

(c) Minor Courses

(i) For credit transfer of minor courses, the School

should adhere to either conditions (a) or (b), and take into
account of the programme requirement.

(d) The total maximum units transferred should not exceed

one third of the total number of units for the programme.

(e) Credit exemption from other IPTA can be considered only

once for each IPTA.
(f) The examination results obtained by a student taken at
other IPTA will be taken into account for graduation
purpose. Grade obtained for each course will be combined
with the grades obtained at USM for CGPA calculation.

(g) Students who have applied and approved for credit

transfer are not allowed to cancel the approval after the
examination result is obtained.

(h) Students are required to register courses at other IPTA

with not less than the total minimum units as well as not
exceeding the maximum units as stipulated in their
programme of study. However, for specific cases (e.g.
students on extended semester and only require a few units
for graduation), the Dean may approve such students to
register less than the minimum and the semester will not be
counted in the residential requirement. In this case, the CGPA
calculation will be carried out as in KSCP.

(i) USM students attending courses at other IPTA and if

failed in any courses are allowed to resit the examination if
there is such provision in that IPTA.

(j) If the method of calculation of examination marks in the

other IPTA is not the same as in USM, a grade conversion
method will be carried out according to the existing scales.

(k) USM students who have registered courses at other IPTA

and decided to return to study in USM, must adhere to the
existing course registration conditions in USM.
Application Procedure for Attending Courses/Credit Transfer

USM students who would like to attend courses/credit

transfer at other IPTAs should apply using 'Borang
Pemindahan Kredit'.

The application form should be submitted for the Dean's

approval for the programme of study within three months
before the application is submitted to other IPTA for
consideration.

Student Exchange Programme

The student exchange programme is an opportunity for USM

students to study one or two semesters abroad at any USM’s
associate institutions. Ideally, students are encouraged to
participate in the exchange programme within their third to
fifth semester (3-year degree programme) and within third to
seventh semester (4-year degree programme).
Studies abroad are planned beforehand with the Dean or
Deputy Dean of the respective School, and with the
International Office. Credits earned at an associate university
are transferable as a part of credit accumulation for
graduation.

For more information, please visit http://www.usm.my/bheaa/

(http://www.usm.my/bheaa/)

Student Exchange Programme between Higher Education

Institutions (RPPIPT)

The aim of this programme is to give opportunity to USM

students to pursue their studies for a semester or for one
academic session in other IPTA in Malaysia. Through this
programme, the students can transfer their credits for the
courses taken at other IPTA.

2.5 Mentor-Mentee Programme

Introduction

The mentor programme is a support programme which

involves the participation of trained and experienced
personnel appointed specifically to be consultants, guides and
counsellors to USM staff, their family members as well as to
USM students who need assistance in all psychosocial
aspects that affect their social lives. It is envisaged that the
assistance rendered will help those receiving such support to
more effectively manage and resolve the psychosocial issues
beleaguering them and ultimately enhance their social well-
being so as to enable them to enjoy a better quality of life.

The Objectives of the USM Mentor-Mentee Programme

(a) Produce a healthier workforce. A healthy workforce

would not only be able to produce the desired work quality but
would also further strengthen the social well being of the USM
campus citizenry.

(b) Enhance the caring community concept by fostering

community spirit and mutual assistance. Through this
programme, the trained mentor can be a social agent who will
further promote the caring community concept within USM.

(c) Produce more volunteers to assist those in need of

assistance. The mentor-mentee programme upholds the
support or self-help concepts and is premised on the spirit of
volunteerism. The mentors trained and involved in this
support programme will not receive any financial rewards
whatsoever.

(d) Prevent all types of psychosocial harm. It is hoped that

the establishment of this programme will stem the further
deterioration of all types of social and psychological problems
to critical levels. It is envisaged that the trained mentor will
function to detect psychosocial problems afflicting those who
may need attention. They also function as providers of a
range of comprehensive social services extant within and
beyond USM.

Definition of Mentor-Mentee

The term 'mentor' derives its origins from a Greek word which
means friend, counsellor or trusted teacher. Generally,
mentors are individuals who have experience in rendering
assistance to those in need. The term 'mentee' refers to those
individuals receiving such assistance. In the process of
rendering the requisite assistance, an experienced and
knowledgeable mentor will serve as a guide, friend and
teacher to the mentee who needs such support in order to
improve in aspects such as career development, education,
spirituality, mental health, and other facets of self-
development.

There are a variety of mentor-mentee programmes. Mentor-

mentee programmes are conducted either in formal or
informal contexts. Irrespective of context, the objectives of
such programmes are similar. Formal mentor-mentee
programmes have an organised structure and are normally
conducted in well-structured and established organisations.
Formal mentor-mentee programmes have a specific objective
as well as attainment and evaluation procedures designed to
measure the effectiveness of such programmes. Each
member of staff of the programme is required to attain a
specific objective within a stipulated period.

The main aim of such programmes is to enable a mentee

(usually a new and inexperienced employee) to obtain correct
and effective guidance regarding the mission and objectives
of the organisation in order to enhance work quality within the
organisation and to bolster its image. Mentees receiving
guidance in such programmes are normally able to uphold
organisational objectives in order to safeguard quality.

In contrast, informal mentor-mentee programmes do not

require rigid organisational structures to operate in as they are
merely designed to facilitate colleagues to receive the
requisite advice and guidance and do not have predetermined
targets.

The Need for a Mentor-Mentee System in USM

Efforts to introduce a mentor-mentee program for USM staff

and students were initiated by Y.Bhg. Prof. Tan Sri Dato'
Dzulkifli Abdul Razak, the USM Vice Chancellor. These efforts
were motivated by the realisation that there was a high
prevalence of psychosocial problems afflicting the campus
citizenry particularly its staff and students. Besides, the
affected staff and students had, hitherto, no specific channels
through which they could seek assistance to alleviate or
resolve their problems. Despite the existence of a counselling
service in USM, many were reluctant to use the
aforementioned service as they feared being labelled as
"problematic" individuals. It is hoped that this informal mentor-
mentee system will attract more staff and students to seek
guidance from familiar individuals or those who are easily
accessible.

Selection and Role of Mentors

The mentor-mentee programme has its own committee. The

selection of mentors is open to any USM staff members who
are genuinely interested in rendering assistance. The
programme encourages each department or school to
nominate a staff to serve as a mentor. These representatives
can serve as mentors to their workplace colleagues. However,
mentees are not obliged to consult the mentors serving at
their respective workplace. Instead, they are free to consult
any registered mentor who is available to render them the
required assistance.

Trained mentors must be prepared to shoulder their

responsibilities as guidance counsellors, assistants,
consultants or counsellors to those in need of assistance. A
mentor must be prepared to utilise his/her knowledge,
expertise and uphold the relevant values and ethics whilst
rendering such assistance.

Training

All mentors are required to undergo 3 levels of training as

determined by the Mentors’ Committee. The mentors will be
trained by experts from the fields of counselling and social
work. The topics introduced at the first training session are as
follows:

(a) Mentor system and its role

(b) Role and Importance of support services
(c) Self Awareness
(d) Psychosocial Needs of Children and Adolescents
(e) Psychosocial Needs of Adults and Senior Citizens
(f) Behavioural Personality
(g) Fundamentals of Rendering Assistance/Support
(h) Problem Resolution Processes
(i) Values and the Ethics of assisting

At the end of the first training session, it is hoped that all

mentors who have attended this workshop can provide
mentor-mentee services to those in need of such services.
Mentor Training Procedure

Procedures for USM Staff and Families to Obtain Mentor

Services
A Mentor's Duties

A mentor's duties encompass the following:

Conduct the Admission Interview using the Admission Form

Consultation
Referral (if necessary to
Counselor/Psychologist/Psychiatrist/Medical Doctor)
Complete the Mentor Log Schedule (Document Filing)
Complete the Case Notes (Document Filing)
Prepare a summary of the mentoring program on a quarterly
basis for submission to the Secretariat

Mentors will meet for discussions once every TWO months for
the following purposes:

Case Management
Professional Discussions
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