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Professional Summary
A value oriented seasoned Agile coach/Scrum master and Business Analyst with more than 8 years of
experience in multiple domains including Health Care, Airlines and Banking. Equipped with strong experience
in overcoming organizational challenges of transitioning to Agile methodology from traditional project
management and development.
Drove adoption of Agile and Lean software development methodologies (Scrum, XP, SAFe and Kanban
practices) across multiple teams throughout my career.
Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering
self-management. Capable of bringing overwhelming enthusiasm and awareness to projects, applying
expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly
evolving and dynamic environments.
Developed and implemented Coaching Strategy to maximize investment in external coaches by swarming
Agile Release Trains (ART – which is a component of the SAFe framework) and coaching the entire eco-
system (Teams, Product Management and Leadership)
Coached and assisted teams with relative story sizing, defining tasks, Test Driven Development (TDD),
defining Acceptance Criteria and Definition of Ready, and ensuring high value requirements are
delivered faster.
Proficient Knowledge and extensive experience in transformation towards Scaled Agile Framework
(SAFe) from traditional software development methodologies.
Coached members at Program, Portfolio and Team levels; including Portfolio managers, Architects,
Product Owners, Scrum Masters and Developers, on practicing core Agile and Scaled agile principles.
Coached multiple teams in adapting scrum framework and trained them to be self-organizing and self-
managing through meaningful use of Agile concepts like Backlog Refinement, User Story Value Mapping,
Sprint Planning, Sprint Demo, Sprint Retrospectives, Scrum of Scrums and daily stand-ups.
Identified and resolved impediments, tracked progress, worked with Product Owners to groom their
product backlogs, facilitated release planning, and coached teams on SAFe practices.
Scrum Agile Areas of expertise include Agile Principles, Tasking Meetings/Retrospectives, Communication
Relative Estimation, Story-Based Development, Iteration/Sprint Planning Meetings and Conflict
Resolution.
Maintain and communicate relevant metrics -Velocity, Burn-up / Burn-down charts.
Proficiency in gathering SMART (Specific, Measurable, Attainable, Realistic, and Timely) requirements
and transforming them into functional specifications focusing on workflow analysis and design, user
interface design, and process flow modeling.
Cross-functional collaborator with excellent communication, customer focused and relationship-building
skills at all levels of the organization.
Excellent oral and written communications, negotiation, analytical, and presentation skills with a positive
and flexible attitude.
A self-starter with motivation and ability to work independently with ability to handle diverse
tasks simultaneously and adapt to tight deadlines.
Methodologies and Agile,Scrum, Scaled Agile Framework (SAFe), Kanban, XP, RUP- Rational
Framework Unified Process, SDLC, Waterfall.
Agile project Microsoft Project, Rally ,JIRA, Confluence, Version one, Agile craft
management tools
Certifications:
Work Experience:
Involved in and played a key role in an enterprise agile transformation. Initiative encompasses Scaled Agile
Framework (SAFe) adaptation and training. Mentored and motivated members at different levels and even
teams to efficiently implement SAFe and achieve a high level of performance; delivering quality software.
Responsibilities:
Facilitated quick start Agile Release Trains (ART) launch and execution as transition from Waterfall to
the Scaled Agile Framework (SAFe).
Introduced at Portfolio, Program and team levels to processes, tools and techniques for adopting
Scaled Agile Framework (SAFe).
Coached the teams on SAFe program activities, events, and various roles and responsibilities during
ART execution.
Worked extensively on the implementation of SAFe (Scaled Agile Framework) to run the program.
Supported teams to implement value streams, release trains, capacity and release plans aligned to
organization goals.
Guided the organization at different levels in Scaled Agile Framework adoption and in achieving
maturity.
Interacted at various levels (Team, Program, Portfolio, and senior executives & management levels)
to create a transparent environment and identify change behaviors that were in the way of teams
and leadership adopting an Agile mindset.
Created a best practices guide that is used by software support and infrastructure teams as a
guideline.
Attending various management levels meeting and participated in Program Increment (PI) planning.
Mentored scrum masters and managers to efficiently use agile practices to increase collaboration,
discussion, decision making and conflict resolution.
Provided consultation to other Agile teams by sharing the knowledge on the use of agile
development practices, project management reporting using JIRA, project artifacts collaboration
using Confluence, backlog creation and estimation techniques thereby increasing the knowledge pool
of agile leads in the organization.
Ensured Scrum Framework is followed including the required meetings and artifacts, worked closely
with the Product Owner to ensure product backlog and release plans are clear by handling multiple
projects simultaneously.
Facilitated Scrum ceremonies including Daily Stand Ups, Backlog Refinement, Sprint/Release
Planning, Sprint Reviews, and Sprint Retrospective meetings.
Maintain and communicate relevant metrics -Velocity, Burn-up / Burn-down charts.
Trained and mentored Scrum Masters and team members with less experience and helped resolve
the most complex issues elevated from less experienced business analysts.
Took governance in Identifying, investigating, analyzing, defining and documenting business
processes.
Involved in functional and budget meetings with directors and vice presidents across various teams
to discuss the budget and cost benefit analysis impact for the project.
Environment: Agile, Scaled Agile Framework SAFe, JIRA 6.1, Confluence, MS Office suite, Rational
Requisite Pro.
As a Scrum Master/Agile Coach lead various technical, business and vendor contributors from design through
delivery of application solutions. This position requires strong project management skills for planning,
meeting facilitation and vendor management as well as technical know-how.
Responsibilities:
Facilitated Sprint Planning, daily stand ups, Scrum of Scrums, Sprint review, grooming, estimation,
onsite/offshore
Co-ordination and retrospective meetings as needed for Scrum teams.
Coached project Scrum teams to ensure practice of Scaled Agile principles, and increased level of
self-organization.
Guiding the team on getting self-organized within Scaled Agile Framework and providing all the
support to the team using servant leadership style & scrum team focus on applying agile principles to
deliver business values.
Supported teams to implement value streams, release trains, capacity and release plans aligned to
organization goals.
Facilitated workshops to bring business and technology teams together to jointly define business
problems, future solutions, produce system requirements, and develop release plans.
Supported collaboration between all roles and team members.
Produce different burn charts & velocity charts during sprint and update status to senior leadership
every week by using JIRA and Confluence tools for reflecting accurate information.
Identified and removed impediments which helped to prevent distractions that interfere with the
ability of the team to deliver the sprint goal.
Tracked project issues, risks and facilitated their resolution, including scope change, resource change,
timeline, and any other major issues which needed to be escalated.
Served as adviser to executives regarding technology interdependencies that coalesce with business
initiatives.
Trained scrum masters and product owners in topics ranging from principles of scrum to how to write
good user stories.
Work with the development team to define implementation resources, timelines and deliverables.
Facilitate the prioritization of product requirements and operationalize them into detailed technical
specifications for development.
Accountable for decision of shifting priorities and responded with new approaches as required by
changing portfolio demands and conditions, to more efficiently support client expectations.
Environment: Agile, Scaled Agile Framework SAFe, Scrum, Kanban, JIRA, Confluence, MS Office suite
2013, Rational Requisite Pro.
As a Scrum Master/Agile Coach, responsible for coaching and mentoring team members, Scrum Masters,
Product Owners and executives to leverage agile principles, practices and frameworks to deliver high value
business capabilities.
Responsibilities:
Facilitated and coached teams in transition towards the Scaled Agile Framework (SAFe) from
waterfall.
Mentored scrum masters and managers to efficiently use agile practices to increase collaboration
Removing impediments or guiding the team to remove impediments by finding the right personnel to
resolve issues.
Supported collaboration between all roles and team members.
Droved the requirements gathering process with the Product Owners, Business Analysts, Developers
and Testers
Facilitated Sprint Planning, Daily Stand ups, Scrum of Scrums, Sprint review, Grooming, Estimation,
onsite/offshore co-ordination and Sprint Retrospective meetings as needed for multiple Scrum
teams.
Maintain team transparency by communicating key metrics such as team velocities, business values,
defects, and sprint / release statuses throughout the corporation.
Ensured regular updates to JIRA project for reflecting accurate information.
Provided support and coordination to leadership of multiple teams to implement Agile in program
and portfolio levels.
Familiarize the team with the customer needs, specifications, design targets, the development
process, design standards, techniques and tools to support task performance.
Coordinate with internal and external teams (on shore/offshore) as necessary.
Interact with onsite engineers and other groups to present, isolate and resolve issues.
Provided continuous support to the development team in order to make sure that business
requirements are being converted into a desired software product.
Environment: Agile, Scaled Agile Framework SAFe, Scrum, Kanban, JIRA, Confluence, MS Office suite
2013, Rational Requisite Pro.
Environment: Agile - Scrum, Rally, MS Project, UML, MS Excel, SQL Server, MS Visio, wire frames,
Rational Analyst Suite
Responsibilities:
Assisted in transforming user requirements into functional solutions.
Actively involved in brainstorming and JAD sessions in gathering requirements from key stakeholders.
Involved in requirements prioritization sessions with stakeholders using MOSCOW technique.
Analyzed user requirements, attended Change Request meetings to document changes and
implemented procedures to test changes.
Created Use cases and Use case diagrams to present a better view of the product development
processes and worked through various phases of Software Development Life Cycle (SDLC).
Actively participated in meetings with QA and developers to discuss defects.
Worked closely with business partners and SMEs to understand the process.
Prepared technical project documentation and reports to enable users to accomplish their tasks with
ease without wasting time and effort.
Communicated the project status and reports through meetings and translated technical language
into common language for staff and customers.
Communicated business requirements precisely to developers and interacted with IT team to clarify
and resolve any issues.
Actively interacted with Quality Assurance team to create test scenarios and ensure business
requirements were addressed.
Prepared technical project documentation and reports to enable users to execute their tasks.