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1. Mohd Said, Nur & Suffian, Ahmad & Rapidah, Siti & Mat Salleh, Suzila. (2015).

Relationship between Employee Motivation and Job Performance: A Study at Universiti Teknologi MARA
(Terengganu). Mediterranean Journal of Social Sciences. 6. 10.5901/mjss.2015.v6n4s2p632.

Motivation is considered as a predictor of job performance. In other words, the determinants of employee
job performance were motivation, aptitudes and skill. Thus, motivated employees with high levels of job
involvement are considered as important elements to an organization. In this paper, it attempts to
measure the effect of employee motivation towards job performance among non-academic staff in
Universiti Teknologi MARA Terengganu (UiTMT). A total of 169 respondents were selected from non-
academic staff of departments in UiTMT. Three predictors such as individual needs, personal preferences
and work environment were found to have medium to strong correlation with the dependent variables
namely job performance. The analysis shows that individual needs, personal preferences and work
environment are positively and significantly related to job performance. The outcome of the study
indicates that UiTMT needs to focus on their motivation aspect, where it can boost up their level of job
performance. Finally, research and practical implications of the study are discussed.

2. HRM in Relation To Employee Motivation and Job Performance in the Hospitality


¹Andries J. du Plessis, ²Nalinh Douangphichit, ³Patrick Dodd

Department of Management and Marketing, Unitec New Zealand


3. Impact of employee motivation on job performance by Dr Ritika-srivastava November 27, 2016
Doing Business all over the world is very challenging. Corporate performance and revenue growth
are challenge by Internal and external operating environment factors. To survive in profitable way in
the highly challenging and competitive global market economy, all the factor of Employee Motivation
&Production - machine, materials & men, – should be managed in a impressive way. High productivity
is a long-term benefits of Employee motivation. Motivated employee is a valuable asset which delivers
huge value to the Organization in maintaining and strengthening its business and revenue growth.
Motivation is the word derived from the word ‘motive’ which means needs, desires, wants or drives
within the persons. It is the process of inspiring people to actions to achieve the goals. In the work
goal background, the psychological factors motivating the people’s behavior can be need for Money,
Respect, Job-Satisfaction, Achievement, etc. Motivation occupies an important place and position in
the whole management process. This technique can be used fruitfully for encouraging workers to make
positive contribution for achieving organizational objectives. Motivation is necessary as human nature
needs some sort of inducement, encouragement or incentive in order to get better performance.
Motivation of employees is one function which every manager has to perform along with other
managerial functions. A manager has to function as a friend and motivator of his subordinates. It is an
integral part of management process itself. Factors that encourage Employee’s motivation:

 Belief in employees strengths

 Inquire employees what they want

 Teach employees to measure their own success

 Crystal clear &regular communication about factors important to employees

 Treating employees with respect

 Feedback and training from managers and leaders

 Industry-average benefits and recompense

 Carry an idea notebook

 Explain the reward system

 Stop Distracting Employees

Motivated employees are inclined to be more productive than non-motivated employees. If employee
will satisfied and happy then he/she will do his /her work in a very impressive way, and then the
result will be good, on the other hand motivated employee will motivate other employees in office.
Job performance management is the process through which managers ensure those employees
activities and outputs are congruent with the organization’s goal. Therefore it is the organizations
priority to ensure that motivational tools which encourages initiative and stimulates efforts from the
employees are put in place for a better performance and deliverance of quality service. The
performance of an employee is measured by the output that the individual produces and it is related
to productivity. Productivity is defined variously as (i) that which people can produce with the least
effort (ii) output per employee hour, quality considered (iii) the increased functional and
organizational performance, including quality (iv) a ratio which measures how well an organization
(or individual, industry, country) converts input resources (labour, materials, machines etc.) into
goods and services. It is about aligning the organisational objectives with the employees agreed
measures, skills, competency requirements, development plans and the delivery of results. The
emphasis is on improvement, learning and development in order to achieve the overall business
strategy and to create a high performance workforce.
A study was carried out to the relationship of motivation on the performance of employees in
organizations like Bishop Stuart University. It was based on three objectives namely; to find out how
organizations motivate their employees, to find out the role of motivation on the employee
performance in an organization and to find relationship between motivation and employee
performance in an organisation or institution. This was evidenced by the chi square calculated that
was 46.08 while chi square tabulated was 3.84 at 1 level degree of freedom from 5% level of
significance that made the findings statistically significant. Another similar study sought to assess the
effect that motivation had on the job of workers of the Kenya Commercial Bank in Migori County.
Simple random sampling was used and total sample population was forty five employees. It was
recommended that there is a need for managers to have a comprehensive motivation scheme in all
aspects of an organization as this is directly proportional to the output of the employees.
Every boss wants his or her employees to use their talents to the fullest capacity. But realistically, it's
not possible for this to be done 100 percent of the time; everyone has ups and downs in their work
output, and any team member is bound to go through a brief dip in productivity from time to time.
Managers within companies or organizations are primarily responsible to ensure the tasks or job is
done through employees in the right way. To achieve this, these managers must ensure that they
have a competent personnel department for the recruitment of the best employees that are capable
to do the job. For the company to optimize employee’s performance there is need for the employees
to be sufficiently motivated. On this score, to best understand how motivation can impact on
employee´s performance one must understand human nature.