Outcomes Evaluation for Community Organization

Mohammad Mohajerinav
 • Definition of outcomes
evaluation & its
features,
• Rationale-base of
outcomes evaluation
• Example
• Key considerations

This presentation will provide a

brief understanding of:
 Evaluation
Systematic Assessment

Participatory Approach

Outcomes Approach

Process Approach
 Basic components of
Outcomes Evaluation
Inputs

Outcome
Activities
indicators

Outcomes
Evaluation

Outcome
Outputs
targets

Outcomes
 Basic components of Outcomes Evaluation
Inputs Activities Outputs Outcomes Outcome targets Outcome indicators

Materials Activities, or The units of service The real The targeted number The observable and
and processes to fulfil regarding to the impacts/benefits/cha and percent of measurable
resources clients’ needs program nges for program participants to be “milestones”
participants, achieved. toward an outcome
target.
 Outcome evaluation process
Objectives Measure Analyzing Decision

• To ascertain • There must be a • The third aspect • Improve,

how well a way of outcome- terminate, or
program to measure how based continue the
achieved well the evaluation program
desired objectives are is analyzing the
objectives, it is being achieved. measured
first important results to
to have determine how
clearly defined well the
objectives. program
performed.
 Why outcome evaluation?
Answer the questions
about the program
Determine if program
is having its desired
Improve impact on
participants,
effects and how its program
effective actions are
achieving,

Terminate Continue the

program program
To provide a shorter
timeframe and links
Identify expected between program action
changes in target and its eventual expected
population or social Improve effect,
condition
performance
Reasons for Priority on implementing Outcomes-Based Evaluation for a community organization

Despite decreasing funds for nonprofits organizations,

community needs are being increased.

Outcomes evaluation focuses on whether these programs are

really making a difference for their clients

Other evaluation approaches usually measure, for examples,

the amount of money spent, number of served people, &
client satisfaction,

But outcomes evaluation do not really evaluate the program

impacts on clients

Outcomes evaluation identify program impacts on clients

and how they benefited during and after participation in the
program
Example:
An Outcome Evaluation of a
Coordinated Community
Response to Domestic Violence
 Key considerations
Invest on Ongoing Active People Ethic and
planning activity participation engagement culture

Invest both time Consider Actively Involve the Consider the

participate in the program staff & ethical and
and effort in evaluation as a
evaluation participants in cultural issues
deciding what part of the process & show
you want to ongoing the evaluation in an
its significant to
learn from your activities of the process evaluation.
the program staff
evaluation. program,

(Office of Planning, Research and Evaluation, 2010)

 • BetterEvaluation. (n.d.). Outcomes and Performance Indicators Community
Organizing Program. Retrieved from:
https://www.betterevaluation.org/en/resources/tool/community_organizing_program_indica
tors

• Canadian Evaluation Society. What is Evaluation?. (n.d.). Retrieved from:

https://evaluationcanada.ca/what-is-evaluation

• EvaluATE. (2019). Outcome Evaluation: Step‐by‐Step. Retrieved from:

https://www.evalu-ate.org/wp-content/uploads/formidable/9/Slides-Mar19.pdf

• McNamara, C. (2017). Field Guide to Nonprofit Program Design, Marketing and

Evaluation. 5th Ed. Retrieved from: https://managementhelp.org/evaluation/outcomes-
evaluation-guide.htm

References • Office of Planning, Research and Evaluation. (2010). The Program Manager’s Guide to
Evaluation. Retrieved from:
https://www.acf.hhs.gov/sites/default/files/opre/program_managers_guide_to_eval2010_50
8.pdf

• Salazar, L.F., Emshoff, J.G., Baker, C.K. et al. J Fam Viol. (2007). Examining the
Behavior of a System: An Outcome Evaluation of a Coordinated Community Response to
Domestic Violence. Journal of Family Violence. 22 (7). p631-641.
doi.org/10.1007/s10896-007-9116-9

• Shi, L. (2008). Health Services Research Methods. 2nd ed. Thomson/Delmar

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https://books.google.ca/books?id=QRhtCgAAQBAJ&pg=PA217&lpg=PA217&dq=%22th
e+results+of+outcome+evaluation%22&source=bl&ots=s7aU3nXLXV&sig=ACfU3U0w1
Y4RrsxncAbO5Ug6Fv2MdVxihQ&hl=en&sa=X&ved=2ahUKEwiw3tGH18HnAhWqpFk
KHWZNAMoQ6AEwCHoECAoQAQ#v=onepage&q=%22the%20results%20of%20outco
me%20evaluation%22&f=false