A

PROJECT REPORT

ON

“THE STUDY OF INCOME TAX RETURN E-FILLING AND TAX

SAVING OPTIONS”

At

AT-TAX RETURN PREPARER SCHEMA (TRPS)

By

RAHUL SHRIKANT KALUKHE

UNDER THE GUIDANCE OF:

Mr.YUVRAJ NALAWADE

SUBMITTED TO

SAVITRIBAI PHULE PUNEUNIVERSITY

IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR

AWARD OF THE DEGREE OF

MASTER OF BUSINESS ADMINISTRATION (MBA)

THROUGH

VIDYA PRATISHTHAN’S INSTITUTE OF INFORMATION

TECHNOLOGY (VIIT)

BARAMATI DIST.PUNE

NAAC ‘A’

BATCH 2014-2016

1
2
3
 GUIDE CERTIFICATE

This is to certify that Mr. RAHUL SHRIKANT KALUKHE has completed his
project satisfactorily on “A STUDY OF INCOME TAX RETURN E-FILLING
AND TAX SAVING OPTIONS .” with special reference to "TRPS
MAGARPATTA(HADAPSAR), DIST. PUNE.” under my guidance.
The project work is of original nature and not copied from any other earlier
project work and further no part of it has been submitted to any other University as a
Partial fulfillment of condition for passing any examination.

Place: - Baramati MR. YUVRAJ NALAWADE

Date: - (VIIT, Baramati)

DECLARATION

4
 I, the undersigned, hereby declare that the project report entitled “The Study

Of Income tax return E-Filling and tax saving options” Written and submitted by

me to the Savitribai phule pune university of in partial fulfillment of the requirement

for the award of degree of Master of Business Administration under the guidance of

Mr.YUVRAJ NALAWADE, is my original work except the topics on organizational

profile and the conclusion drawn therein are based on the material collected by

myself.

Place:--Pune

Date-- RAHUL S.
KALUKHE

5
 ACKNOWLEDGEMENT

A summer project is golden opportunity for learning and self-development. I consider

myself very lucky and honored to have so many wonderful people who lead me
through in completion of this project.

My grateful thanks to Ms.SeemaK.Sharma,Assistant at TRPS who in spite of

being extraordinarily busy with his duties, took time out to hear, guide and keep
me on the correct path. I do not know where I would have been without him. I
choose this moment to acknowledge his contribution gratefully.

Mr. YUVRAJ NALAWADE, Viday Pratishthan whose patience I have probably

tested to the limit. He was always so involved in the entire process, shared his
knowledge, and encouraged me to think. Thank you sir.

Last but not least there were so many who shared valuable information that helped
successful completion of this project.

6
 INDEX
PAGE
TOPIC NO. TITLE OF THE TOPIC
NO.

TOPIC -1 INTRODUCTION OF ORGANISATION 1 TO 4

1.1 Company Profile

1.2 Promoters
1.3 Vision
1.4 Management Team
1.5 Services offered by TRPS

TOPIC -2 INTRODUCTION OF STUDY 5 TO 15

2.1 Introduction of Study

2.2 Basic Concepts
2.3 Residence rules
2.4 Tax Slab
2.5 Head of Income
2.6 E-filing of Income Tax
2.7 Tax Returns
2.8 Objectives of Study
2.9 Scope of Study
2.10 Limitation of study

TOPIC -3 REVIEW OF LITERATURE 16 TO 19

3.1 Section 80C

3.2 Section 80D
3.3 Section 80G
3.4 Other Section

TOPIC-4 CONTEXT OF ORGANIZATION 20

7
TOPIC -5 RESEARCH METHODOLOGY 21 TO 24

DATA ANALYSIS AND INTERPRETATION 25 TO 37

TOPIC -6

FINDING 38
TOPIC -7

SUGGESION’S 39
TOPIC-8

CONCLUSION 40
TOPIC -9

BIBLIOGRAPHY 41

ANNEXURE 42 TO 43

TABLE AND GRAPH INDEX

TABLE TABLE NAME PAG

NO E
8 NO
6.1 LATEST INCOME TAX REDUCTION SLAB 25

6.2 INCOME TAX RETURN BENEFITS 26

6.3 INCOME HEAD (Individual) 27

6.4 AVERAGE EMPLOYEE KNOW THE TRPS SURVICES 28

6.5 AVERAGE EMLPOYEE KNOW THE E- FILLING PROCESS 29

6.6 AVERAGE EMPLOYEE EXPERIENCE WITH TRPS SERVICES 30

6.7 AVERAGE EMPLOYEE AWARNESS ABOUT THE TAX SAVING 31

OPTION

6.8 AVERAGE EMPLOYEE TAKE HELP FOR TAX SAVING 32

OPTION OF DIFFERENT PEOPLE

6.9 AVERAGE EMPLOYEE AWARE THE TAX SAVING OPTION 33

6.10 AVERAGE EMPLOYEE WILL GIVE FIRST PREFERENCE TO 34

SECTION FOR TAX SAVING OPTION

6.11 AVERAGE EMPLOYEE WANT TO CONTENUE TRPS SERVICES 35

IN FUTURE

6.12 AVERAGE EMPLOYEE SUGESSION TO THE OTHER FOR OUR 36

TRPS SURVICES

6.13 AVERAGE EMPLOYEE EXPECT FROM TRPS SERVICES 37

9
 EXECUTIVE SUMMARY

This report provides an analysis and Understanding of “Income tax Return E-Filling
and tax saving options “The Income tax return plays an important role in corporate
sector and individually, the income tax returns have some benefit in daily life
eligibility, requirement, benefits, and process understanding through this study. The
study was conducted’’ Income tax Return E-Filling and tax saving options’’ in Pune
at Magarpatta City trough TRPS (Tax Return Preparer Scheme).

Currently TRPS is working with the field of Income tax return and financial services
for over 6 years. TRPS is a diversified financial organization having interest in
various industries like Banking, Insurance taxation And Other Corporate areas the
data was already given by the company and we need to communicate with our

Clients consulting about income tax related every problems and support to E-filling.

The duration of the project was 1th of June 2015 to 31th of July 2015. Income tax
Return document collection tax consulting and other financial services.

10
 TOPIC NO-1

INTRODUCTION OF ORGANISATION

11
1.1 -COMPANYPROFILE
TRPS was promoted by a team of finance professionals with an objective to

provide Help to Income tax Return and investment banking value added financial

services. Initially, the TRPSToday, TRPS provides services for Income tax

consultant, Insurance financial advisory, Pan card Visa, corporate finance, risk

management.

1.2 -PROMOTERS

Mrs. Seema K Sharma, CA, is a senior finance professional with over 10 years of

experience in Income tax Return, Investment consulting and corporate finance.

Her vast experience and vision has enabled the Group to establish itself as a

respected financial services provider in the country. He looks after the overall

group strategies and leads, investment advisory and investment banking activities

of the Group.

Mr. ManojKudale M.Com (ICWA) has over 7 years of experience in various

aspects of financial services. He handles investment advisory, Income Tax

Consulting and merchant banking activities of the TRPS. His expertise in

providing customized innovative solutions with unmatched speed provides a

distinctive edge to the TRPS capability.

12
1.3 -VISION

TRPS believes in attaining customer satisfaction, on continuing basis, by providing

highest standard of financial services in India. The philosophy at TRPS is to provide
services to clients after assessment of their profile, needs and risk-appetite. The basic
work theme at TRPS is:

• Dedicated, competent and honest team of professionals

• Customer centric work environment

• Insight of customers’ perspectives

• Strong research base

• Clear understanding of applicable laws

• Consistency and passion to excel

• Technology savvy

13
1.4 -MANAGEMENT TEAM

The Core management team of TRPS consists of persons having a rich experience in
Tax Return Investment Advisory, Investment Banking.

Mr.Shri R M Garg, Director of Income Tax (Resource Center), having more than 20
years of experience in marketing of financial products and has a vast experience in
information technology and administration. His forte lies in his abilities of accurately
assessing his customers’ need, meeting them and leading an ever enthusiastic team.
He heads Mutual Fund Division of the Group since its inception.

ShriNavneetManoharDirector of Income Tax (Resource Center)

HE Has Fellow Member of The Institute of Chartered Accountants of India Has close
to 20 years of work experience in the field of investment and merchant banking, Fixed
Income Securities, Project Financing, Structured & Corporate Finance.

Seema K Sharma(CA) Member of TRPS since 10 years having vary good

experience in Tax E-Filing Tax Consultant And Investment Advisory.

ManojKudale (ICWA) Member of TRPS since 7 years having vary good experience
in Tax E-Filing Tax Consultant And Investment Advisory and Insurance.

14
1.5 -SERVICES OFFERED BY TRPS

Income Tax Consultant

 E-Filing Support

 Tax Consulting

Financial services

 PAN Card Service

 Agreements

Distribution of Financial Products

 Mutual Funds.

 Fixed Deposits.

 Debt Issues.

 Other financial Products.

Insurance Broking

 Life Insurance Broking

 Non-Life Insurance Broking

15
 TOPIC NO- 2

INTRODUCTION OF STUDY

16
2.1 INTRODUCTION OF STUDY

On the basis of the recommendations made by the various committees, a new Act of
Income-tax had been passed during the year 1961 termed as the “Income - Tax Act,
1961”. This Act came into force from 1 st April, 1962. This Act contains more than
400 sections and a number of sub-sections and 10 schedules. The Income – Tax
department framed 121 rules for the effective application of this Act. These

rules are termed as “Income - Tax Rules of 1962”. It also includes a number of sub -
rules.

Income Tax is all income other than agricultural income levied and collected by the
central government and shared with the states.

According to Income Tax Act 1961, every person, who is an assesses and whose total
income exceeds the maximum exemption limit, shall be chargeable to the income tax
at the rate or rates prescribed in the finance act. Such income tax shall be paid on the
total income of the previous year in the relevant assessment year.

The total income of an individual is determined on the basis of his residential status in
India.

17
2.2-BASIC CONCEPTS – DEFINITIONS

1) Assesses
2) Assessment year
3) Gross Total Income
4) Net Income
5) Previous year
6) Person

Assessment year: “Assessment year” means the period starting from April 1 and
ending on March 31 of the next year. Assessment year is also known as the year in
which assessment of income earned in previous year is done. Assessment year for the
income of 2014-15 will be the year 2015-16.

Previous year: Income earned in a year is taxable in the next year. The year in which
income is earned is known as previous year and the next year in which income is
taxable is known as assessment year. In other words, previous year is the financial
year immediately preceding the assessment year?

Assesse: Every person in respect of whom any proceeding under this Act has been
taken for the assessment of his income or of the income of any other person in respect
of which he is assessable, or of the loss sustained by him or by such other person, or
the amount of refund due to him or to such other person;

18
Gross Total Income:

As per section 14, the income of a person is computed under the following five heads:

1. Salaries.

2. Income from house property.

3. Profits and gains of business or profession.

4. Capital gains.

5. Income from other sources.

The aggregate income under these heads is termed as “gross total income”. In other
words, gross total income means total income computed in accordance with the
provisions of the Act before making any deduction under sections 80C to 80U

Net income:

Net income refers to the amount left over after all deductions are made. Once the net
value is attained, nothing further is subtracted

Person:

Person u/s 2(31) includes:

 An Individual,

 Hindu Undivided Family (HUF),

 A Company,

 A Firm,

 An Association of Persons(AOP) or Body of Individuals (BOI),

 A Local Authority,

 Every other Artificial Juridical Person

19
2.3 -RESIDENCE RULES

 Types of Residential Status

The different types of residential status are:-

 Residential Status of Individual

The residential status of individual will be determined as under:

Basic Conditions u/s 6(1):

 He must be in India for a period of 182 days or more during the previous year;

or

 He must be in India for a period of 60 days or more during the previous year

and

365 days or more during the four years immediately preceding the previous year.

Additional Conditions u/s 6(6):

 He must be a non-resident in India in nine out of the ten previous years

preceding that year; or

 He must be in India during 7 preceding previous years for aggregate period of

729 days or less.

20
2.4-TAX SLAB FOR ASSESSMENT YEAR 2013-2014

Income Slabs Income Tax Rate

1 Where the total income does not exceed Rs. 2, NIL

00,000/-.

2 Where the total income exceeds Rs. 2, 00,000/- 10% of amount by which the total income
but does not exceed Rs. 5, 00,000/-. exceeds

3 Where the total income exceeds Rs. 5, 00,000/- 20% of the amount by which the total income
but does not exceed Rs. 10, 00,000/-. exceeds

4 Where the total income exceeds Rs. 10, 00,000/-. 30% of the amount by which the total income
exceeds

TAX SLAB FOR ASSESSMENT YEAR 2014-15

Income Slabs Income Tax Rate

1 Where the total income does not exceed Rs. 2, NIL

50,000/-.

2 Where the total income exceeds Rs. 2, 50,000/- 10% of amount by which the total income
but does not exceed Rs. 5, 00,000/-. exceeds

3 Where the total income exceeds Rs. 5, 00,000/- 20% of the amount by which the total income
but does not exceed Rs. 10, 00,000/-. exceeds

4 Where the total income exceeds Rs. 10, 00,000/-. 30% of the amount by which the total income
exceeds

21
2.5- HEAD OF INCOME

 Income from salary

 Income from house property

 Profits and gains from business and profession

 Income from capital gains.

 Other sources.

22
2.6 -TAX RETURNS

There are five categories of Income Tax returns:

Normal return: Returns filed within the return filing due date, that is 31 July or 30

September of concerned assessment year.

Belated return: In case of failure to file the return on or before the due date, belated

return can be filed before the expiry of one year from the end of the relevant

assessment year.

Revised return: In case of any omission or any wrong statement mentioned in the

normal return can be revised at any time before the expiry of one year from the end of

the relevant assessment year.

Defective return: Assessing Officer considers that the return is defective, he may

intimate the defect. One has to rectify the defect within a period of fifteen days from

the date of such intimation. If the assesse wants more time, he can file an application

to the A O and a further 15 days can be granted at the instance of the A O.

Returns in response to notices: If any person, Individual, firm, HUF, company got

any notice from income tax department then it has/have to pay income tax on the

basis of that notice within given time in notice.

23
2.7 -E FILING OF INCOME TAX:

Here is a quick 10 steps guide to file your tax return.

Step 1:
Create your e-filing account In order to create an e-filing account, you should visit
the Income Tax website https://incometaxindiaefiling.gov.in and click on 'Register
Yourself' which will prompt you to fill your personal details. Once your e-filing
account is created, login to your account with your user ID (i.e. PAN) and password.

Step 2:
Download Form 26ASClick on the 'View Form 26AS (Tax Credit)' link displayed
under the Quick Link menu on the left hand side of the screen to generate Form
26AS. Form 26AS is a consolidated tax statement issued to a tax payer which
summarizes the amount paid against each PAN number. It summarizes the TDS,
Advance tax, Self-assessment tax paid in your name. The password to open your
Form 26AS is your date of birth in DDMMYYYY format.

Step 3:
Download the income tax return form Click on the 'Download ITR' link which is also
displayed under the Quick Link menu on the left hand side of the screen. Thereafter
download the income tax return form. ITR 1 should be downloaded by individuals
earning salary income / pension; or individuals having one house property income; or
individuals having income from other sources (excluding lottery income and income
from race horses). However, in case of an individual having income from more than
one house property, capital gains or is an ordinary resident having assets abroad or
claiming tax treaty benefit, then ITR-2 should be downloaded. After downloading the
income tax return form, a zip file will be saved on your computer.

24
Step4:
Fill the details in the Tax return form Extract the excel form utility from the
downloaded zip file and enable the macros in the Excel form. Carefully follow the
instructions and fill the following details: bull; Mention the basic details which
include your name, PAN, complete address, date of birth, e-mail ID, mobile number,
whether the return is original or revised, and residential status.
 Fill the details of income earned and deductions claimed under Chapter VI-A.
You can refer to your Form 16 and Form 26AS. However, you will also be
required to report any other income or investment eligible for deduction which
was not reported to your employer.
 Enter the details of tax deducted by the employer and other deductions and
self-assessment/advance tax paid, if any.
 Enter your bank details, which include your bank account number, preferred
mode of receiving any refund amount (i.e. by cheque or direct deposit) type of
bank account and IFSC code.
Step 5:
Validate the details Click on the 'Validate' button provided on all the sheets. This
ensures that all the details have been captured in the return. In the case you omit
anything; the sheet will automatically prompt you to fill in the missing details.

Step 6:
Calculate your tax liability Click on 'Calculate Tax' after you have filled all the
details. In case the return form shows any tax payable, then you should deposit the
amount and enter the challan details in the return form.

Step 7:
Generate the XML file once all taxes have been paid; click on the 'Generate XML' tab
and save the xml generated file on your computer.

25
Step 8:
Submit the income tax return, you should go to your e-filing account on the income
tax website and click on 'Upload Return'. Fill the ITR Form, Name, Assessment Year
thereafter upload the XML file and click on 'Submit'. After this an ITR-V will be
generated and sent to your e-mail ID mentioned in the tax return. ITR-V is an
acknowledgement-cum-verification form.

Step 9:
Send the signed ITR-V to the Income Tax Department. You should take a print of
ITR-V and sign it in blue ink. There after you should send it by ordinary post or speed
post to 'Income Tax Department - CPC, Post Bag No - 1, Electronic City Post Office,
Bangalore - 560100. The signed ITR-V should be sent within 120 days of uploading
the return.

Step 10:
Check the ITR-V receipt status on receipt of the signed ITR-V, the Income Tax
Department will send an e-mail acknowledging the receipt of ITR-V to the e-mail ID
mentioned in the tax return. You will also receive an SMS on your mobile number
acknowledging the receipt of tax return.

26
2.8 OBJECTIVES OF STUDY

To understand the whole process of Income tax return and E-filling

To study the income tax slab

To study the saving of individual income tax

To study the various section regarding to the income tax

2.9 SCOPE OF STUDY

When I was working with TRPS (TAX RETURN PREPARER SCHEMA) as

a trainee the scope of study is limited with AMDOCS / HITACHI / AVAYA

employees only.

I visited AMDOCS / HITACHI / AVAYA various Location like-

MagarpattaCity (Pune). I have completed project with the duration of two

months. My working hours 1:00PM to 6:30PM and days Monday to Friday.

2.10 LIMITATIONS OF STUDY

1. Lack of coordination by some Employee.

2. Respondents are not interested

3. Privacy of information

4. The study does not identify factors of age, gendered.

27
 TOPIC NO-3
REVIEW OF LITERATURE

28
 U/Section 80C (rs-1, 50,000)

LIC premium Tuition Fees Provident Fund

Public Provident Repayment of home

Fund loan principal

3.1 Section 80C: Investment in specified instruments and expenses

Section 80C gives every income tax payer up to a maximum of Rs. 1, 50,000 tax free
income in a year if they invest in or buy the following instruments. Please not that this
is a combined total of Rs. 1, 50,000 and not an individual figure for every instrument:

29
 U/Section 80D

Health Insurance Premium

Self (rs-25000) Senior Citizen

(Rs-30000)
Parents (rs-20000)

3.2 Section 80D: Health Insurance Premium

You can take advantage of an annual deduction of Rs. 25,000 from taxable income for
payment of Health Insurance premium for self and dependents. For senior citizens,
this deduction is Rs. 30,000.

30
 U/Section 80G
Donation

Private Trusts (50%) Government Trusts (100%)

3.3 Section 80G: Donations to Charitable institutions

You can claim a deduction for any donation that you might have made to a charitable
fund or institution. However, please note that these donations should be made only to
specified institutions. And a proper proof of payment must be provided for the same.
Based on the classification of the charity, you can claim either 100% or 50% of the
donated amount as deduction. The deduction might also be subject to a certain limit
again based on the type of charity that you are donating money

31
 3.4 Other options

U/Section 10 (13A) U/section 10(14)

House Rent Allowance Transport Allowance (rs9600)

1-Actule HRA Received xxx

2-Rent paid (10% of Salary) xxx
3-Basic Salary (40/50 %) xxx

32
 TOPIC NO-4

CONTEXT OF ORGANIZATION

33
4.1 Topic in the context of Organization

I learn from theory Definition , concept of Income tax various slab of Income tax
,section of income tax, deduction , various type of income tax , I read some budget
relating to the income tax .Government try to collect 100% income tax form people
but peoples are not give that much response to the government.

Up to 70 to 80% people give proper response but other 20% people are not
given that much response to the government. Some peoples are not shows the proper
documents to the government for save the black money. So for this people
government filing this process.

E filing process under section

 80 C
 80 D
 80 E
 80 G.

In this process we learn how to save the tax legally like investment e.g
Life insurance, PF, PPF, Medical insurance, donation, etc.

TRPS is give a proper suggestion to the customer for investing their money
with proper way or with help of legal documents. Customers are happy with their
suggestion and they are satisfy with there services.

34
 TOPIC NO-5
RESEARCH METHODOLOGY

35
5.1Introduction

Research Methodology, It is process of scientific research. Research activity can be

viewed as a process consisting of a series of steep. A researcher should be aware of
this stage for the smooth conduct of research. In every research programmed data
plays an important role. Data is nothing but row material information including facts,
figure and any relevant material etc. It is base of analysis.

4.2 Following are the major steps in Research Process are

1. Formulation of the Research Problem.

2. Stating the Objective.
3. Research Design
4. Data Collection
5. Analysis Of data
6. Report Design

36
5.1 RESEARCH PROCESS

Formation of Research Problem

Stating the Objective.

Research Design

Data Collection

Analysis Of data

Report Design

37
(a) Formulation of Research Problem

The main problem is here to analyzing how to E-filling the ITR return and its
total Procedure and individual tax saving planning.

(b) Stating the Objective

To understand the whole process of Income tax return and E-filling

To study the income tax slab.

To study the saving of individual income tax

To study the various section regarding to the income tax

(c) Research Design:

TYPE OF RESEARCH DESIGN:

The research design

(a) Descriptive

Descriptive studies are undertaken in many circumstances. When the

researcher is wing the characteristics of certain groups such as age, sex,
education level, occupation or income, a descriptive study may be a necessary.
Other cases when descriptive study could be taken up are when researcher is
interested in knowing the proportion of people in a given population who have
behaved in a particular manner, making projections of a certain thing; or
determining the relationship between two or more variables. The objective of
such study is to answer the “who, what, when, where, and how” of the subject
under the investigation.

(d) Types of Descriptive studies

There are two types of descriptive studies

1. Cross – sectional Studies
2. Longitudinal Studies

38
 (e) Questionnaire

Available in Annexure.

(f) Sampling Plan

A. Sample design

Researcher used random sampling. Under random sampling the organizer of

inquiry gives equal value to each unit of the universe for constituting a sample
on the basis that the small mass that they so select out of huge one will be
typical or representative of the whole.

B. Sample size

Sample size of project is 50

.
C. Sample location or fame

Researcher had selected the ‘Amdocs Magarpatta City Pune for sampling, as
this was the area where company was having the large Service of TRPS in the
Pune district.

D. Sample unit – Employee

(g) Sources of data collection:

Data was selected by using both primary and secondary method, in Primary
method of data collection personal interview and questionnaire was used, in
case of secondary data was collected by using website, books and data
available with the person working there.

1. Primary data:
Primary is collected from interview and direct questioners to the customers.
Customer’s views and experience data collected from questioners directly also
information collect from customer’s requirement.

2. Secondary data:
Secondary data collected from TRPS website and income tax department’s
official website and newspaper and magazine, which give us current updated
information for analysis of objectives. Like legal changes and taxation
changes rules and regulations.

39
 TOPIC NO-6

DATA ANALYSIS AND INTERPRETATION

40
 TABLE NO: - 6.1

TABLE TITLE: LATEST INCOME TAX REDUCTION SLAB

Latest Income Tax Reduction Slab

Income Slab Tax rate

250000 to 500000 10%

500000 to 1000000 20%

1000000 & above 30%

Tax rate
Tax rate

30%
20%
10%

250000 to 500000 500000 to 1000000 & above

1000000

INTERPRETATION

In the above diagram represented the latest updated income tax slab and tax rates for
the income level from 2015 will followed.

41
TABLE NO: - 6.2

TABLE TITLE: - INCOME TAX RETURN BENEFITS

Tax Return Benefits

Standard income proof

Speedup your loan application process

Power of PAN

Calming of Tax Return

TAX RETURN BENEFITS

Calming of Tax Standard income

Return proof

Speedup your loan

Power of PAN
application process

INTERPRETATION

In the above diagram representing benefits of income tax return, and how ITR-V
helps to day to day financial and non-financial transaction beneficial.

42
TABLE NO: - 6.3

TABLE TITLE: INCOME HEAD (Individual)

Income Head

Income from salary 60%

Income from house property 20%

Profits and gains from business and profession 10%

Income from capital gains. 5%

Other sources. 5%

INCOME HEAD

0.7
0.6
0.5
0.4
0.3 60%
0.2
0.1 20%
10% 5% 5%
0
Income from Income from Profits and gains Income from Other sources.
salary house property from business and capital gains.
profession

INTERPRETATION

In the above diagram represented the sources of income or head of income for the any
individuals or any company which are main sources of money.

43
Q1)Do you know about TRPS Services?

Table no 6.4
Sr. no Particulars Response Percentage
1 Yes 30 60%
2 No 20 40%
Total 50 100%

Clients Response

40%
yes
No
60%

INTERPRETATION
In the above diagram representing the TRPS services there is only 60 % Clients
known the TRPS services and 40 % Clients they don’t No TRPS services.

44
Q2). Do you know the E-filling process?

Table no 6.5
Sr. Particulars Response Percentage
no
1 Yes 30 60%
2 No 20 40%
Total 50 100%

Clients Response

No
40%

Yes
60%

INTERPRETATION
In the above diagram representing the E- filling process there is only 60 % Clients
known the E- filling process and 40 % Clients they don’t No E- filling process.

45
Q3). If yes then what was your experience with TRPS?

Table no 6.6
Sr. Particulars Response Percentage
no
1 Excellent 12 40%
2 Good 10 33.33%
3 Bad 6 20%
4 Very bad 2 6.66%
Total 30 100%

Very
Clients Response
bad
7%

Bad
20%
Excellent
40%

Good
33%

INTERPRETATION
In the above diagram representing the Clients experience regarding of the TRPS .In
the Graph 40 % Clients have a excellent experience, 33% Clients have a good
experience, 20 % Clients have a bad experience and 7% Clients have a very bad
experience.

46
Q4). Are you aware about tax saving options?

Table no 6.7

Sr. Particulars Response Percentage

no
1 Yes 11 36.66%
2 No 19 63.33%
Total 30 100%

Clients Response

yes
37%

No
63%

INTERPRETATION
In the above diagram represent Awareness of the Clients regarding to the tax saving
optionsin the graph 37 % Clients Aware about the tax saving options and 63% Clients
not aware the tax saving options.

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Q5). If yes then can you take help of others for tax saving options?

Table no 6.8
Sr. Particulars Response Percentage
no
1 Friend 5 16.66%
2 TRPS 12 40%
3 Agent 8 26.66%
4 Self 5 16.66%
Total 30 100%

Clients Response

Self Friend
17% 16%

Agent
27%
TRPS
40%

INTERPRETATION
In the above diagram the researcher interpret that16 % Clients said taking help for the
tax saving options from the friend, 40% Clients said taking help for the tax saving
option from The TRPS, 27% Clients said we are taking help for the tax saving options
from Agent and 17% Clients said we are taking help for tax saving option himself.

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Q6). Do you know about tax section for tax savings options?

Table no 6.9
Sr. Particulars Response Percentage
no
1 Yes 18 60%
2 No 12 40%
Total 30 100%

Clients Response

No
40%

Yes
60%

INTERPRETATION
In the above diagram researcher interpret that 60 % Clients aware tax section for tax
saving option. And 40% Clients they are not aware tax section for tax saving option.

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Q7)If yes then in which sectionyou will give first preference?

Table no 6.10

Sr. Particulars Response Percentage

no
1 80C 20 66.66%
2 80D 6 20%
3 80G 3 10%
4 80E 1 3.33%
Total 30 100%

Clients Response
80E
3%

80G
10%

80D
20%

80C
67%

INTERPRETATION
In the above diagram Researcher interpret that 67% Clients given the first preference
to 80C section for tax saving option, 20 % Clients given the first preference to 80D
section for tax saving option, 10% Clients give the first preference to the 80 G section
for tax saving options and 3% Clients give the first preference to 80E section for tax
saving option.

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Q8). Do you want to continue with TRPS in future?

Table no 6.11

Sr. Particulars Response Percentage

no
1 Yes 26 86.66%
2 No 4 13.33%
Total 30 100%

Clients Renponse

No
13%

Yes
87%

INTERPRETATION
In the above diagram researcher interpret that 87% Clients want continue TRPS in
future and 13% Clients they don’t want continue TRPS in future.

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Q9)Do you want to suggest your friends for taken our services?

Table no 6.12

Sr. Particulars Response Percentage

no
1 Yes 16 53.33%
2 No 14 46.66%
Total 30 100%

Clients Response

No
47%
Yes
53%

INTERPRETATION
In the above diagram researcher interpret that 53% Clients suggest their friend taken
our services and 47 % Clients not suggest their friend for taken our services.

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Q10) what should you expect from TRPS services?

Table no 6.13

Sr. Particulars Response Percentage

no
1 Should be change strategy of service 4 13.33%
2 Should maintain 6 20%
3 Should some change 5 16.66%
4 No change require 15 50%
Total 30 100%

Clients Responce
Should be
change strategy
of service
13%

No change Should maintain

require 20%
50%
Should some
change
17%

INTERPRETATION
In the above diagram Researcher interpret that 13% Clients should be want change
strategy of service.20 % Clients should want maintain services ,17% Clients should
want some change in the service , and 50 % Clients they want no change require in
the services.

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TOPIC NO-7

FINDINGS

54
7.1FINDINGS

1) In the Company 40% clients they not aware of TRPS services.

2) In the Company 60% Clients know the e-filling process.

3) Above the Data Analysis observation we know the 40% Clients have Excellent
experience with TRPS and other Clients have a good, bad, very bad Experience with
TRPS.

4) There are 36% Clients know the tax saving options and other Clients they do not
aware about the tax saving option.

5) Clients taken the help for tax saving option from Friend, TRPS, Agent, Self.

6) Only 60% clients aware the tax section for tax saving option.

7) In the TRPS there is the tax saving option for the Clients, theygive first preference
to 80C, 80D, 80G, 80E Section.

8) 86%Clients want continue TRPS in the future and other Clients they don’t want
contentious TRPS in future.

9) 53% Clientssuggests their friend for taken our service.

55
TOPIC NO-8
SUGGETIONS

56
8.1 SUGGESTIONS

1) Company should conduct briefly presentation for different clients about IT Return

awareness.

2) Proper system must be implemented for collecting Form-16

3) Company can provide free of cost TRPS functions to different clients.

4) Company should does marketing policies for increasing number of clients.

57
 TOPIC NO-9

CONCLUSION

58
9.1 CONCLUSION

In the study of income tax return E-Filing and process researcher learned most of the
things and find out some new things and required objectives and also some queries
also get experience about the E-filing process and industrial experience and so
concepts like.

In these entire study researcher came to know Form 16 , E-Filling Process , Income
Head , Tax Slab, Tax Section, these are mainly related with Direct Tax.

Most of the Assesse, Don`t know how to make Port-Folio management for the saving
the tax & getting the benefits from different section.

The process of E-Filling this is very simple but there is lack of awareness in tax
payers so they not use directly E-Filling Process.

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BIBLIOGRAPHY

60
Websites:-

1. WWW.TRPS.COM

2. WWW.INCOMETAX.IN

NEWSPAPER

1. Financial Express

2. Business standard

3. Economic Times

61
ANNEXURES

62
 “Questionnaire”
Name:-__ ___ ___ ___ ____ ___ ___ ___ ___ __ ___ ___.

Gender: - Occupation:-

Age: -Income:-

1)Do you know about tax returns preparer schema?

a)yes [ ] b). no [ ]

2) Do you know the E-filling process?

a) Yes [ ] b) No [ ]

3) If yes then what was Your Experience with TRPS?

a) Excellent [ ]b) Good [ ]

c) Better [ ] d). Excellent [ ]

4) Are you aware about tax saving options?

a)Yes [ ] b). No [ ]

5) If yes then can you do your own planning for tax saving?

a)Friends [ ] c)TRPS [ ]

b)Agent [ ] d) Self [ ]

6) Do you know about tax section?

63
 a)Yes [ ] b). No [ ]

7)If yes then in which section you will give first preference?

a)80c [ ] b) 80d [ ]

c) 80g [ ] d) 80ttc [ ]

8)Do you want to continue with TRPS of ant to move?

a)Yes [ ] b) No[ ]

9) Would you want to suggest your friends for taken our services?

a)Yes [ ] b) No[ ]

10) What should you expect from TRPS services?

a)Should be Change strategy of service[ ] b) Should Maintain [ ]

c).Should some Changes [ ]) d) No Change require [ ]

“Thank you…….!”

64
 THANK YOU

(VIIT) (TRPS) (Income Tax Department)

65