PROFILE SHAIYA TUCKER

Proven reputation for resolving

PROGRAM COORDINATOR
problems and improving customer
satisfaction, through the use of
articulate tactics and
collaborative strategic planning.
EXPERIENCE
My goal is to provide effective
treatment in adolescents, PROGRAM COORDINATOR, COLLEGE OF MEDICINE, TESTING CENTER,
diagnosed with disorders related to UNIVERRSITY OF ARIZONA
speech, language, fluency and July 2018 - Present

development.
 Oversee daily operations of testing center
 Strong attention to detail
 Generate invoices and submit for billing
 Interview, train and hire student workers
 Coordinate schedules of student workers
 Knowledge of high stakes testing administration and security practices
 Data entry
CONTACT  Ability to work in a fast-paced environment
 Knowledge of standard office policies and procedures
shaiyatucker@yahoo.co  Ability to problem solve and make decisions.
m  Excellent communication skills – both written and oral
 Strong administrative and organizational skills
520-347-9163  Ability to maintain rapport with faculty, students, and business partners

TESTING CENTER MANAGER, PROMETRIC, TUCSON ARIZONA

July 2015 –July 2017
 Proctored exams
Tucson, AZ  Attended training seminars
 Conducted audits on employee’s performance in order to provide quality
coaching.
 Resolved Technical issues
 Generated weekly staff schedules
 Experience with Dragon software
 Arranging Accomodations for individuals requiring special services

LEAD MENTOR, ARIZONA MENTOR, TUCSON, ARIZONA

March 2014 – August 2016
EDUCATION
 Provided assistance with daily activities such as meal preparation and planning,
medication administration, personal hygiene and transportation
ARIZONA STATE  Accompanied individuals on outings in the community
UNIVERSITY  Supported individual behavioral plans in partnership with clinicians
B.S. Speech and Hearing  Provided daily support to individuals with Autism and other developmental
disorders
Sciences  Provided updates to parents/guardians regarding progress in a timely manner
May 2021  Documented all situations of irregularity and reported to appropriate entity
 Experience in budget preparation and forecasting