Microsoft Windows 10 x64 Professional Edition (Build 15063)

System manufacturer System Product Name

iTunes 12.7.1.14
FairPlay 2.13.16
iPod Updater Library 12.0
Apple Mobile Device 10.3.2.3
Apple Mobile Device Driver 1.67.0.0
Bonjour 3.0.0.2 (765.20)
Gracenote SDK 3.06.1.3084
Gracenote MusicID 3.06.1.3084
Gracenote Submit 3.06.1.3084
Gracenote DSP 3.06.1.3084
iCloud for Windows 7.1.0.34

iTunes Serial Number 000001FD10058F7C

Current user is not an administrator.

The current local date and time is 2017-11-28 23:00:06.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.

**** Runtime Libraries ****

c:\windows\system32\ucrtbase.dll: 10.0.15063.674
c:\windows\system32\msvcp140.dll: 14.10.25008.0
c:\windows\system32\vcruntime140.dll: 14.10.25008.0
c:\windows\system32\msvcp100.dll: 10.0.40219.325
c:\windows\system32\msvcr100.dll: 10.0.40219.325
c:\windows\system32\msvcr120.dll: 12.0.21005.1
c:\windows\system32\msvcp120.dll: 12.0.21005.1
c:\windows\system32\msvcp110_win.dll: 10.0.15063.0

**** External Plug-ins Information ****

No external plug-ins installed.

Genius ID: 13877aa5eb7fe416477eb5a6cb742ff0

Bonjour service 3.0.0.2 (765.20) is currently running.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {B7FB9C15-B24C-416E-9AE2-1A758C928A9D}

Description: Intel(R) 82579V Gigabit Network Connection
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 1 00:00:00 1970

Lease Expires: Thu Jan 1 00:00:00 1970

DNS Servers:

Adapter Name: {DB8BD77C-DA78-4E7F-BE3B-7EECCFA898A5}

Description: Realtek PCIe GBE Family Controller
IP Address: 192.168.0.11
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Tue Nov 28 22:46:12 2017

Lease Expires: Thu Jan 1 00:00:00 1970

DNS Servers: 194.168.4.100

194.168.8.100

Adapter Name: {6E4B7FC3-EB9D-49FA-BB7A-65BFBB0E40E5}

Description: Anchorfree HSS VPN Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 1 00:00:00 1970

Lease Expires: Thu Jan 1 00:00:00 1970

DNS Servers:

Active Connection: LAN Connection

Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No

Firewall Information

Windows Firewall is on.

iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was successful.

Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2017-11-28 22:46:26.

**** CD/DVD Drive Tests ****

No drivers in LowerFilters.
No drivers in UpperFilters.

E: ATAPI iHOS104, Rev WL0G

Data or MP3 CD in drive.
Found 1 songs on CD, playing time 02:58 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.

**** Device Connectivity Tests ****

iPodService 12.7.1.14 (x64) is currently running.

iTunesHelper 12.7.1.14 is currently running.
Apple Mobile Device Service service 3.3.0.0 is currently running.

No Universal Serial Bus Controller found.

No FireWire (IEEE 1394) Host Controller found.

Most Recent Devices Not Currently Connected:

iPhone 6s Plus running firmware version 11.1.2
Serial Number: C38QKGN9GRWY

**** Device Sync Tests ****

No iPod, iPhone or iPad found.