14-RFP For AMC of HCL and HP Desktops

Request for Proposal for On-site Comprehensive Annual Maintenance Contract
(AMC) of HCL and HP Brand Desktops
Stock Holding Corporation of India Limited
(StockHolding)
RFP REFERENCE NUMBER: IT-14/2016-17
DATE: 21.10.2016
FOR
ANNUAL MAINTENANCE CONTRACT (AMC) OF HCL AND HP BRAND DESKTOPS
Page 1 of 34 StockHolding | Information Technology

DISCLAIMER
The information contained in this Request for Proposal (RFP) document or information provided
subsequently to bidder(s) or applicants whether verbally or in documentary form by or on behalf of
Stock Holding Corporation of India Limited (StockHolding), is provided to the bidder(s) on the terms
and conditions set out in this RFP document and all other terms and conditions subject to which
such information is provided.
This RFP document is not an agreement and is not an offer or invitation by StockHolding to any
parties other than the applicants who are qualified to submit the bids (“bidders”). The purpose of this
RFP is to provide the bidder(s) within formation to assist the formulation of their proposals. This RFP
does not claim to contain all the information each bidder may require. Each bidder should conduct its
own investigations and analysis and should check the accuracy, reliability and completeness of the
information in this RFP and where necessary obtain independent advice. StockHolding makes no
representation or warranty and shall incur no liability under any law, statute, rules or regulations as
to the accuracy, reliability or completeness of this RFP. StockHolding may in its absolute discretion,
but without being under any obligation to do so, update, amend or supplement the information in this
RFP.
RFP Document Details

Name of Organization Stock Holding Corporation of India Limited
RFP Reference No. IT-14/2016-17 dated 21st October 2016
Requirement Comprehensive On-site Annual Maintenance Contract
(AMC) of HCL and HP Brand Desktops for the period
1st January 2017 to 31st December 2017
Date of issue of RFP document 21st October 2016
Last date for queries 28th October 2016 only through e-mail
Email address itpr@stockholding.com
Start date, end date for online submission Between 1st November 2016 to 11th November 2016
of technical bid and indicative price bid between 11:00 Hours to 17:00 Hours
E-bidding to be facilitated by M/s e-Procurement Technologies Ltd. Ahmedabad,
on behalf of Stock Holding Corporation of India Limited
Address for online submission of bids On https://stockholding.auctiontiger.net
Contact Details of M/s e-Procurement Mr. Nimesh Waghela Phone: +91-79-40230820
Technologies Ltd., Ahmedabad Email address: nimesh@auctiontiger.net
Date and time of online reverse Auction Will be intimated to only technically qualified bidders
for commercial finalization
This bid document is not transferable
Submission of Proposal:
The response to this RFP will be submitted by way of two stage bidding process. The technical
proposal with the relevant information/documents/acceptance of all terms and conditions as
described in this RFP document will be submitted online through M/s e-Procurement Technologies
Ltd., Ahmedabad, the outsourcing agency approved by Stock Holding Corporation of India Ltd

(StockHolding) for e-bidding on the website (https://stockholding.auctiontiger.net). If technically

short-listed, the vendor will have to participate in the online reverse auction which will be conducted
by M/s e-Procurement Technologies Ltd. (the Company selected by the StockHolding for conducting
e-Procurement reverse auction process). Short-listed vendors will be trained by e-Procurement
Technologies Ltd. for this purpose, and they will have to abide by the e-business rules in
consultation with e-Procurement Technologies Ltd.
The vendors will have to upload the duly signed and scanned RFP submission relevant document(s)
as part of technical bid. All Annexure Forms will have to be filled and submitted online. The
Technical Bid with relative documents must be submitted online.
The vendors are requested to note that they cannot make their online submission after the time
stipulated above and no extension of time will normally be permitted for submission of bid.
The bidders are requested to note that it is mandatory to have a valid digital certificate issued by any
of the valid certifying authority approved by Govt. of India to participate in the online bidding. The
bidders are requested to ensure that they have the same, well in advance or if any assistance is
required for the purpose, bidders can contact service provider (M/s e-Procurement Technologies
Ltd.).
Minimum requirement for e-bidding:

1. Computer/Laptop/Notebook with internet connection
2. Operating system – WINDOWS XP Service pack 3 / VISTA/ WINDOWS 7 or above
3. Digital certificate -Class II or III, Signing + Encryption.
Invitation for bids

This “Invitation for bids” is for “On-site Comprehensive Annual Maintenance Contract of HCL and HP
Brand Desktops for the period from 1st January 2017 to 31st December 2017” at StockHolding’s
offices across PAN India”
Due Diligence:
The bidder is expected to examine all instructions, Forms, Terms, Conditions and Specifications in
this RFP. Bids shall be deemed to have been made after careful study and examination of this RFP
with full understanding of its Implications. The Bid should be precise, complete with all details
required as per this RFP document. Failure to furnish all information required by this RFP or
submission of Bid not as per RFP requirements will be at the bidder’s risk and may result in rejection
of the bid and the decision of StockHolding in this regard will be final and conclusive and binding.
Cost of Bidding:
The bidder shall bear all costs associated with the preparation & submission of its bid and
StockHolding will in no case be held responsible or liable for these costs, regardless of the conduct
or outcome of the bidding process

Contents of this RFP Document:

The requirements, bidding procedure, general terms & conditions are prescribed in this RFP
document with various sections
(A) Bids Preparation and Submission Details
(B) Requirement, Scope of Service and Terms and Conditions
(C) Format for Technical Bid and Commercial Bid
Clarifications regarding RFP Document:

Before bidding, the bidders are requested to carefully examine the RFP Document and the Terms
and Conditions specified therein, and if there appears to be any ambiguity, contradictions, gap(s)
and/or discrepancy in the RFP Document, they should forthwith refer the matter to StockHolding
for necessary clarifications.
A bidder requiring any clarification on this RFP may be obtained via email to
itpr@stockholding.com
StockHolding shall not be responsible for any external agency delays.
StockHolding reserves the sole right for carrying out any amendments / modifications / changes in
the bidding process including any addendum to this entire RFP
At any time before the deadline for submission of bids / offers, StockHolding may, for any reason
whatsoever, whether at its own initiative or in response to a clarification requested by bidders,
modify this RFP Document.
All bidders who have received this RFP document shall be notified of the amendment by phone or
e-mail, and all such amendment(s) shall be binding on them
StockHolding reserves the rights to extend the deadline for the submission of bids, if required.
However, no request from the bidders for extending the deadline for submission of bids, shall be
binding on StockHolding.
StockHolding reserves the right to amend / cancel / postpone / pre-pone the RFP without
assigning any reasons
Validity of offer:
The offer should remain valid for a period of at least 90 days from the date of submission
Eligibility Criteria (Documents to be submitted online along with Technical Bid)

Important Bidder should upload all supporting documents at the time of submitting technical bid, duly
signed and stamped on their company’s letter head.
S/N. Criteria Documents to be submitted by vendor

(bidder)
1 The vendor (bidder) should have registered Certificate of incorporation
office in India
2 The vendor (bidder) should have PAN India A self-declaration by the bidder on letter
presence to service the HCL & HP brand head mentioning the location details
desktops
3 The vendor (bidder) should be authorized A self-declaration by the bidder on letter
service partner for HP Desktops head, letter from HP certifying the same.
4 The vendor (bidder) should have minimum Nine A self-declaration by the bidder on its

(9) years of experience for IT Services, Service company’s letter head

Provider of branded desktops and System
Integration
5 The vendor (bidder) should have executed at Copy of purchase orders with contact
least Five (5) orders of AMC of branded details of customer and location details of
desktops having multi-state locations. Each of AMC of desktops
the purchase orders should costing not less
than Rs. 20 Lakhs (Indian Rupees) within the
last three (3) years
6 The vendor (bidder) should have at least Three Contact details of customer should include
(3) clients preferably from financial sector address, contact person(s), telephone nos.
having multi-state locations & e-mail address on company’s letter head
7 The vendor (bidder) should have minimum Audited and certified copies by Chartered
annual turnover of Rs. 30 Crore and should be Accountant
profitable in any two years out of last three
years
(A) BID PREPARATION AND SUBMISSION (Vendor (bidder) should submit One sealed envelope)
1. Technical Bid
a. The vendor (bidder) will submit the Technical Bid online (Bids must be submitted online on
https://stockholding.auctiontiger.net)
b. The vendor (bidder) should quote only in the format given (Technical Bid for Annual
Maintenance Contract of Branded Desktops) - refer ANNEXURE-I
c. There should not be any hidden / conditional costs in the bids and in the event of their presence
in the bid, the bid is liable to be rejected.
d. No indications pertaining to price or commercial terms should be made in the online Technical
Bid submission. If any price indications are made, then the bids may be rejected.
e. No open ended / conditional bid shall be entertained and are liable for rejection.
2. Indicative Price Bid

a. The vendor (bidder) will submit Indicative Price Bid online.
b. The Indicative Price Bid should be should be as per the prescribed format - refer ANNEXURE-II
c. StockHolding will conduct / reserves the right to conduct an Online Reverse Auction through
Auction Tiger (e-procurement platform) to arrive at the L1 vendor (bidder)
3. Submission of Bids
a. The Technical Bid and Commercial Bid must be submitted online. Technical Bid and Commercial
Bid should be complete in all respects and contain all information asked for in this RFP
document
b. Technical Bid should be complete in all respects and contain all information, documents asked
for, except price information
c. The offer should be valid for a period of at least 90 days from the date of submission of bid

d. The vendor (bidder) shall fulfill all statutory requirements as described by the law and
Government notices. The vendor (bidder) shall be solely responsible for any failure to fulfill the
statutory obligations and shall indemnify StockHolding against all such liabilities, which are likely
to arise out of the agency’s failure to fulfill such statutory obligations
e. The vendor (bidder) shall be solely responsible either for any injury, damage, accident to the
workman employed by the vendor (bidder) for any loss or damage to the equipment/property in
the areas of work as a result of negligence/carelessness of its deployed resources.
f. No request for any further extension of the above deadline shall be entertained. Delayed and/or
incomplete bid shall not be considered.
g. All employees engaged by the vendor (bidder) shall be comprehensively insured for accidents
and injuries by the vendor (bidder) at his/her/their cost
4. Evaluation of Bids
StockHolding will evaluate the bid submitted by the bidders under this RFP. It is StockHolding’s
discretion to decide at the relevant point of time. The eligibility bid submitted by the vendor (bidder)
will be evaluated against the Eligibility criteria set forth in the RFP. The vendor (bidder) needs to
comply with all the eligibility criteria mentioned in the RFP to be evaluated for evaluation.
Non-compliance to any of the mentioned criteria would result in outright rejection of the bidder's
proposal. The decision of StockHolding would be final and binding on all the bidders to this
document. StockHolding may accept or reject an offer without assigning any reason what so ever.
The bidder is required to comply with the requirement mentioned in the RFP. Non-compliance to this
may lead to disqualification of a bidder, which would be at the discretion of StockHolding.
a. Please note that all the information desired needs to be provided. Incomplete information may
lead to non-consideration of the proposal.
b. Bid must be accompanied by Interest free Earnest Money Deposit (in the form of NEFT/RTGS)
as specified in the Bid document should be as per prescribed format
c. The information provided by the bidders in response to this RFP document will become the
property of StockHolding.
d. The Bids without the RFP Document Fee and Earnest Money Deposit will not be accepted and
will be rejected outright.
(B) REQUIREMENT
Stock Holding Corporation of India Limited (StockHolding) intend to give Comprehensive On-site
Annual Maintenance Contract of HCL and HP Brand Desktops including cables, connectors,
switches from 1st January 2016 to 31st December 2017 on PAN India basis on pro rate (pro rata)
basis with Same Day / Next Day Response Time from the time of problem reported and 72 Hours
Resolution Time from the time of problem reported including parts replacement
Note: StockHolding reserves the right to alter, addendum or reduce or remove the bill of material
required during the contract period with prior intimation to the vendor (bidder).
(1) On-site Annual Maintenance Contract for the branded Desktops:
S/N. Product Description Quantity

(Nos.)
1 HCL Infiniti Pro BL3100 Desktops having configuration as follows: 385

E8400 Processor (3.0 GHz, 6 MB L2 Cache, 1333 MHz FSB, INTEL Q45
Express Chipset, 2 GB DDR3 1333 MHz on 1 RAM upgradeable up to 8 GB on
4 DIMM slots, 320 GB SATA HDD, 7200 RPM 3.0Gb/s with Native Command
Queuing, HCL 18.5” TFT Digital Color Monitor with TCO ’05 Certification, MPR
II Compliant, HCL 104+14BUTN INT/MM USB KBD Vista BLK Keyboard, HCL 2
BTN optical USB Mouse with Scroll Mouse, 2 Bays (1 External, 1 Internal), 2
PCI, 1PCI-express*16, 1PCI-express*1 Slots, 6 USB Ports, 1 Serial Port, 1
Parallel Port, One each USB Ports for Keyboard and Mouse Port (minimum),
Energy Saving Power Supply with minimum power consumption, Dasher
cabinet with 6 USB, 2 in front, DMI 2.0 Compliance & Support, 16x DVD ROM
with soft MPEG, 10/100/1000 Mbps Ethernet Network Adapter with remote
booting facility, remote system installation, asset tracking, management and
security compliance, remote wake on LAN. Windows 7 Professional preloaded
OEM, Integrated Intel & OEM Preference.(Interface Ports), UL/CSA, FCC TCO
05,CCC,Energy Star, ISO and 1 DVI-D and one analog inputs, Height
Adjustable, Tilt / Swivel / Range with Pivot Rotation
2 HP Elite 8000 SFF Desktops having configuration as follows: 600
Intel Core2Quad Q9500 2.83 GHz Processor, 6MB L2 Cache, 1333 Mhz FSB
Intel Q45 Chipset, 4GB DDR3 1066MHz RAM (2*2GB) Upgradable upto
16GB(4*4GB), SATA DVD ROM, 320GB SATA Hard Disk Drive 7200 RPM, HP
v185e 18.5” Widescreen LCD Monitor (Part Number: NJ712AA#ACJ), Intel
Graphics Media Accelerator 4500 with 512MB Adapter, HP USB Standard JB
Keyboard, HP USB Standard JB Optical BLK Mouse, Integrated 10/100
82567LM Gigabit / OEM EthernetBase-T Ethernet, Realtek ALC261 high
definition audio codec (all ports are stereo port), 240W Standard Power Supply,
10*USB 2.0 1*Audio HeadPhone Jack 1*Microphone in 1*Audio In 1*Audio Out
1*Display Port 1*eSATA port (optional) 1*Parallel 1*PS/2 Keyboard 1*PS/2
Mouse 1*serial (RS232) 1*VGA Video 1*Low Profile PCI 1*Low Profile PCIex16
2*Low Profile PCIex1, 13.3 inch (W) x 14.9 in (D) x 3.95 in (H) and 7.6 Kg. in
weight, Software : Trusted Platform Module 1.2, Stringent Security (via BIOS),
SATA Port Disablement (via BIOS), Drive Lock, RAID configuration, HP
ProtectTools Embedded Security Software, Serial/Parallel/USB port
enable/disable (via BIOS), Optional USB port disable at factory (optional),
Removable Media Write/Boot control, Power-On Password (via BIOS), Solenoid
Hook Loc/Sensor support for chassis padlocks an cable lock devices
3 HP Elite 8000 SFF Desktops
having above-mentioned configuration and without SATA DVD ROM 1400
Important Notice
All the above desktops are configured with Windows7 Professional OEM/Pre-Installed 64-bit/32-bit
OS. The quantity can be added or removed on pro-rate basis for the same model of desktops with
above-mentioned configuration during the AMC period or at the time of awarding purchase order
(2) Location details for Annual Maintenance Contract (AMC) Period :

Location of branch offices for the desktops for the Annual Maintenance Contract (AMC) - As per
ANNEXURE-III (The locations mentioned in ANNEXURE-III are subject to change during the AMC
period or at the time of awarding purchase order. The successful bidder will have to provide support
among PAN India basis including relocated or shifted desktops during the AMC period).

(3) AMC Period for Desktops:

From 1st January 2016 to 31st December 2017
(4) Scope of Work:

(a) All branded desktops mentioned in this RFP document and/or its Annexures should be
maintained for trouble free performance for a period of entire annual maintenance contract
between 10:00 a.m. to 06:00 p.m. with their region-wide support service contact numbers,
escalation matrix (designation, contact numbers & emails)
(b) StockHolding will log telephonic and / or e-mail complaints and vendor (bidder) will provide
docket or ticket for each of the problem(s) reported to them and subsequently provide status
upon coordinating with their designated support & service centers, support authorities against
each of the problem reported
(c) Vendor (bidder) will submit service report for each of the attended problem(s) with the signature
of the user and stamp with status i.e. call completed / pending with remarks or dependencies
during the AMC period at respective location
(d) Vendor (bidder) will provide support, service and resolution for each of the awarded AMC of
desktops with scope include installation, re-installation, configuration, re-configuration, patching,
fixing of operating system and application software. StockHolding will be responsible to provide
license media for OS and application software(s).
(e) In case of hardware failure or replacement for HCL Brand Desktops vendor will provide same or
equivalent or higher model of component(s) as replacement to the failed component(s) or part(s).
In case of hardware failure or replacement for HP Brand Desktops vendor will provide same HP
brand model of Motherboard, SMPS as replacement to the failed component(s) or part(s) except
Keyboard, Mouse and DVD-ROM. Vendor (bidder) will provide advance replacement before
taking faulty parts outside StockHolding premise(s).
(f) Vendor (bidder) will provide response within same or next day from the time of problem reporting
(g) Vendor (bidder) will provide complete resolution within 72 hours from the time of problem
reporting including part repair / replacement including cables, connectors, On-Off/reset switches,
CMOS battery failing which applicable penalty will be levied by Stock Holding Corporation of
India Limited. The applicable penalty will be recovered from the respective payment(s)
(h) Vendor should stock necessary equipment(s) (if required) for timely service and resolution of
problems for the awarded HCL and HP brand Desktops for AMC on PAN India on region-wise,
Mumbai & Navi Mumbai offices or provide standby similar or equivalent or higher model of
replacement before taking faulty part out of StockHolding premise(s)
(i) Vendor (bidder) will deploy their appropriate technical (skill-set) staff for maintaining desktops on
PAN India basis and bear all the expenses to provide support, trouble-shooting, collecting and
delivering the repaired / replaced components as part of resolution. StockHolding will not bear
freight, labour charges or any other charges.
(j) Vendor (bidder) is responsible to provide support and assist in re-installation / re-configuration
for the shifted or relocated desktop(s). The shifting or relocation is responsibility of StockHolding
and with prior intimation to vendor for re-installation / re-configuration if required
(k) Vendor (bidder) will appoint the trained & qualified workforce through their direct offices /
authorized service channel partners to resolve the complaints
(l) In case the terms of the Scope of Work if violated in any manner, StockHolding reserves the right
to terminate the AMC agreement immediately
(m) Vendor (bidder) hereby indemnify, protect and save StockHolding against all claims, losses,
costs, damages, expenses, action suits and other proceedings, resulting from infringement of
any patent, trademarks, copyrights etc. or such other statutory infringements in respect of all the

equipment offered by the vendor. Any publicity by vendor (bidder) in which name of
StockHolding is used should be done only with the explicit permission of StockHolding. Vendor
(bidder) will sign Non-Disclosure Agreement and should be valid for the AMC period
(5) Payment:
(a) Quarterly payment on completion of each of the quarters to vendor (bidder) on submission of
original invoice for the billed period duly authorized by StockHolding official(s).
(b) Applicable penalty will / may be recovered from the respective payment(s).
(c) Applicable TDS / WCT TDS and/or Cess will be recovered (deducted) from the payment(s)
(6) Taxes & levies:

(a) Applicable service tax or effective taxes payable extra as per Government notification is payable
at actual.
(b) In case of tax exemption or lower TDS; vendor has to submit letter from Government Authority
for tax exemption or lower TDS (to be submitted along with each of the invoice(s)
(7) Penalty:
(a) Penalty of minimum of Rs. 50/- per desktop per day subject to maximum of Rs. 250/- per
desktop per incidence may be levied for delay in response beyond response time mentioned in
this RFP.
(b) Penalty of minimum of Rs. 50/- per desktop per day subject to maximum of Rs. 250/- per
desktop per incidence may be levied for delay in resolution beyond resolution time
(8) Termination:
(a) The agreement can be terminated with three months’ notice given by either party in writing.
(b) Upon completion of the duration of this agreement or within 15 days of termination of agreement,
the vendor shall ensure proper handover to the StockHolding’s Official.
(c) The final payment will not be released till the vendor complies with proper handover and only
after settling all pending issues within 15 days of termination of agreement.
(9) Extension:
The agreement can be extended on satisfactory service rendered by vendor (bidder). This option will
be at sole discretion of Stock Holding Corporation of India Limited as per terms and conditions
mentioned in this RFP
(10) Force Majeure:

The vendor (bidder) will not be held responsible for breach of executing any obligation or delay in
executing any obligations during below given circumstances / conditions:
(a) War, Riots, Strike, Fire, Flood, Earthquake, Storm, Epidemic breakout, Power failure, Theft
etc.
(b) Any Governmental priorities (Necessary proof for validation viz. Govt. Gazette notifications,
Leading Newspaper reports, etc. should be made available)
(c) Sabotage or omission of StockHolding

(11) Dispute Resolution:

In the event of any dispute arising out of or in connection with this Order, the parties shall use
their best endeavor to resolve the same amicably AND if the dispute could not be settled
amicably, the matter shall be settled in the court under Mumbai jurisdiction only. The final
payment will be released only after the vendor (bidder) complies with above-mentioned clause
(12) Integrity Pact:
The vendor (bidder) will have to enter in to an Integrity Pact with Stock Holding Corporation of India
Limited. The format (text) for the Integrity Pact is provided as Annexure-IV. The successful vendor
(bidder) will have to submit a signed and stamped copy of the Integrity Pact by the authorized
signatory of the successful vendor (bidder).
(13) Non-Disclosure Agreement (NDA):

The successful vendor (bidder) will sign a Non-Disclosure Agreement (NDA) with Stock Holding
Corporation of India Limited. The draft text of the NDA will have to be approved by legal
department of Stock Holding Corporation of India Limited

ANNEXURE-I
Technical Bid Format
S/N. Description Details to be provided by bidder

1 Head office or Registered office in India
2 Service Network in North India
3 Service Network in East India
4 Service Network in West India
5 Service Network in South India
6 Service Network in Central India
7 Service Network in Mumbai

ANNEXURE-II
Indicative Price Bid Format(s):
S/N. Description Unit Cost Quantity Total Cost

(Rs.) (Nos.) (Rs.)
Annual Maintenance Contract (AMC) of following
Branded Desktops from 1st January 2017 to 31st
st
December 2017 vide RFP IT-14/2016-17 Dated 21
October 2016:
1 AMC for HCL Brand Desktops having configuration 385
mentioned in the requirement
2 AMC for HP Brand Desktops With SATA DVD ROM 600
having configuration mentioned in the requirement
3 AMC for HP Branded Desktops Without SATA DVD 1400
ROM having configuration mentioned in the
requirement
Total Cost
Note:
Bidder must take care in filling price information in the Commercial Offer, to ensure that there are
no typographical or arithmetic errors. All fields must be filled in correctly. Please note that any
Commercial Offer, which is conditional and / or qualified or subjected to suggestions, will also be
summarily rejected. This offer shall not contain any deviation in terms & conditions or any
specifications, if so such an offer will also be summarily rejected.

Covering letter format
Date: _______ 2016

Offer Reference No.: _________________________
To,
The Vice President - Information Technology
Stock Holding Corporation of India Limited
SHCIL House, Plot No. P-51, T.T.C. Industrial Area
M.I.D.C., Mahape, Navi Mumbai PIN 400 710
Sub: Support confirmation from vendor (bidder) for the covered HP brand desktops vide RFP
Reference Number: IT-14/2016-17 Dated: 21st October 2016 from 1st January 2016 to 31st
December 2017 vide your Purchase Order Number Reference Number
____________________
Dear Sir,
With reference to above-mentioned subject we, the undersigned, offer on-site comprehensive annual
maintenance contract of HCL and HP brand desktops in conformity with the said RFP in accordance
with the schedule of prices indicated in the commercial offer and made part of this offer.
We agree and abide by the terms of the RFP that we will not assign or sub-contract the assignment
or any part thereof to any other person / firm. We confirm that we have not modified the RFP format
published in any manner. Further, we confirm that we have not been blacklisted by Government of
India or any Government bodies, stock exchanges (like NSE and BSE), depositories (like NSDL,
CDSL), regulators (like SEBI, RBI) , any commercial Banks in India or Insurers.
We agree to abide by this offer till 120 days from the date of opening of the commercial offer by the
StockHolding and our offer shall remain binding upon us and may be accepted by StockHolding any
time before the expiration of that period.
We agree that until a formal contract is prepared and execute written acceptance thereof and shall
constitute the StockHolding’s binding contract notify between us.
We understand that StockHolding is not bound to accept the lowest or any offer. StockHolding may
receive without assigning any reason whatsoever.
Dated this ______ day of _________ 2016
Signature: _________________________
(In the Capacity of :) _________________________
Duly authorized to sign the offer for and on behalf of
Name:
Contact No.:
Email id:

Compliance Statement (To be submitted along with technical bid)
Subject: RFP for Annual Maintenance Contract of HCL & HP Brand Desktops
Ref: RFP IT-14/2016-17 Dated 21st October 2016
DECLARATION
We understand that any deviations mentioned elsewhere in the bid will not be considered and
evaluated by the Stock Holding Corporation of India Limited. We also agree that the Stock Holding
Corporation of India Limited reserves its right to reject the bid, if the bid is not submitted in proper
format as per subject RFP.
Compliance Compliance Remarks / Deviations

(Yes / No)
Terms and Conditions
Scope of Work
(If left blank it will be construed that there is no deviation from the specifications given above)
Date Signature with seal

Name :
Designation :

Details of the Bidder
Details filled in this form must be accompanied by sufficient documentary evidence, in order to
facilitate StockHolding to verify the correctness of the information.
1) Name of Company:
2) Postal Address:
3) Telephone, Mobile and Fax Numbers:
4) Name and designation of the person authorized to make commitments to StockHolding
5) Email Address:
6) Website address of the Company:
7) Year of commencement of Business:
8) Sales Tax / VAT / CST Registration Number:
9) Service Tax Registration Number:
10) Authorized product partner / dealer:
11) Complete company name with address, contact person, Telephone No(s)., email
address on which the Purchase Order should be placed if contract is awarded
Place:
Date: Signature of authorized official, designation and stamp

ANNEXURE-III
Location of branch offices for the desktops for the Annual Maintenance Contract.
Detailed inventory of Desktops with Serial Numbers is published as a separate file
State Branch Office Address
Andhra Guntur 2nd Floor, Raghu Mansion 4th Line, 1st Cross Road Brodipet,
Pradesh Guntur PIN 522001
Andhra Kakinada Door No. 5-1-61/1, Ayyappa Towers, 2nd Floor, Main Road,
Pradesh Suryaroa Peta Kakinada PIN 533001
Andhra Kurnool Plot No. A 10, 1st Floor, 40-383 Bhupal Residency, Park Road
Pradesh Kurnool PIN 518001
Andhra Nellore 16/1102, Ground Floor Moon Land Apartments, K V Agraharam,

Pradesh Pogathota, Nellore PIN 524001
Andhra Rajahmundry Door No.7-28-32, Second Floor T.Nagar, Jupudi Complex

Pradesh Rajahmundhry PIN 533101
Andhra Turupathy # 10, 1st Floor, Sridevi Complex Tilak Road, PIN 517501
Pradesh
Andhra Vijayawada D.No. 27-14-47, Opp. Buckingham Post Office, Rajagopalachari

Pradesh Street, Vijaywada PIN 520002
Andhra Vishakhapatnam Door No 30-15-158, 2nd Floor, C-6, Pavan Enclave Daba Gardens,
Pradesh Visakhapatnam PIN 530020
Assam Guwahati Blue Dart Complex, Maniram Dewan Lane, G.S. Road Ulubari,
Guwahati PIN 781007
Assam Jorhat K.D. Building, 1st Floor Rupahi Ali Garali PIN 785001
Assam Silchar N.N.Dutta Road, Near Gurudhuwara, Silchar PIN 788001
Assam Tinsukia Shyam Kunj Complex, Opp Hero Honda Showroom, Chirwapatty,
Tinsukia PIN 786125
Bihar Bhagalpur 2nd Floor, Angar Complex Patal Babu Road PIN 812001
Bihar Muzaffarpur Bank Road, Near Sutapatty, Shyam Mandir Marg PIN 842001
Bihar Patna 304-305 Ashiana Plaza Budh Marg, Patna PIN 800001

Chandigarh Chandigarh Second Floor, Sco 154-155, Sector 17 C PIN 160017
Chhattisgarh Bhilai Room No. 8 Second Floor, Chouhan Estate Supela, Bhilai (CG)
PIN 490020
Chhattisgarh Bilaspur Shop B 1, First Floor, Navin Plaza, Telipara, Bus Stand Road,
Bilaspur, Chattisgarh PIN 495001
Chhattisgarh Raipur 222-223 Rishabh Complex, M.G. Road, Raipur PIN 492001
Chhattisgarh Raipur-SRO DISTRICT REGISTRAR OFFICE RAIPUR / SUB REGISTRAR

OFFICE RAIPUR Ph. 0771-2426022
Goa Panaji 2nd Floor, Tamba Building Dr. Atmaram Borkar Road Panaji – Goa
PIN 403001
Gujarat Ahmedabad 304-306, Sears Towers, 3rd Floor, Patel Society, Gulbai Tekra,
Ahmedabad , 380006
Gujarat Ahmedabad-2 4th Floor Vrajprabha Complex, Opp Railway Crossing, Maninagar
(West), Ahmedabad PIN 380008
Gujarat Ahmedabad- 106, 1st Floor, Sukh Sagar Complex Near Fortune Landmark Hotel,
Ashram Road Usmanpura, Ashram Road, Ahmedabad PIN 380013
Gujarat Ahmedabad- 2nd Floor, Shukan Mall Near Visat Petrol Pump, Motera, Sabarmati,
Motera Ahmedabad PIN 380005
Gujarat Anand 204, Nathwani Chambers, Near Patel Market, Sardar Gunj, Anand,
Gujarat PIN 388001
Gujarat Bharuch 119/A, First Floor, Bluechip Complex Sevashram Road, Bharuch
PIN 392001
Gujarat Bhavnagar G-2 Vasundhara Complex, First Floor, Opp. Dakshinamurty School,
Waghawadi Road, Bhavnagar PIN 364002
Gujarat Gandhidham Office No. 206, Sindhu - Ii, Plot No. 302, Ward 12-B, Gandhidham
(Kutch), PIN 370201
Gujarat Gandhinagar Plot No. 447, 2nd Floor, Sector 16, Gandhinagar PIN 382016
Gujarat Jamnagar Shop No 6, 7 And 8, Madhav Darshan Complex, Opp. Cricket

Bunglow, Gurudwara Road, Jamnagar PIN 361003
Gujarat Junagadh 34, 35 Platinum Complex, Jayshree Talkies Road, Kalwa Chowk,
Junagadh PIN 362001

Gujarat Mehsana Om Complex, 2nd Floor, Radhanpur Crossroads, Near Petrol Pump
Mehsana PIN 384002
Gujarat Navsari Fisrt Floor, Nanu Vishnudham Kansarawad, Navsari PIN 396445
Gujarat Porbandar Purusharth, Ground Floor, Behind Aroon Photo Studio, M.G Road,
Porbandar PIN 360575
Gujarat Rajkot Shree Sadguru Complex, 1st Floor, Opp. Tirupati Petrol Pump,
Kalawad Road, Rajkot PIN 360007
Gujarat Rajkot-Sadar Orbit Complex, Ground Floor, Near Sadar Police Chowki, Sadar
Bazar Bazar, Rajkot PIN 360001
Gujarat Surat-Ring Shree Shyam Chambers, Opp. Sub Jail, Ring Road PIN 395002
Road
Gujarat Surat-Adajan H-207, "Manthan", Nr. Gujarat Gas Circle, Above Central Bank Of
India, Adajan, Surat PIN 395009
Gujarat Vadodara- G-3, Siddhivinayak Complex, Near Bank Of India, Ellora Park,
Ellora Park Vadodara PIN 390023
Gujarat Vadodara- 305-308, Paradise Complex, 3rd Floor, Sayajigunj, Vadodara

Sayaji Gunj PIN 390005
Gujarat Vadodara- FF 5, First Floor, Ananya Avenue, Near Motinagar Cross Road,
Warasia Ring Warasia Ring Road PIN 390006
Road
Gujarat Visnagar 48, Sukhnivas Complex Station Road Visnagar PIN 384315
Haryana Ambala 5502, Nicholson Road 1 St Floor, Opp. Nigar Cinema Surya Tower,
Ambala Cantt PIN 133001
Haryana Gurgaon Shop No. 251, Central Arcade, 1st Floor, Opposite To Sahara Mall,
Dlf Phase Ii, Gurgaon, Haryana PIN 122002
Haryana Karnal First Floor, 16, Mahila Ashram Complex, Behind Main Bus Stand,
Karnal PIN 132001
Haryana Panchkula Sco 64 Sector 11 Panchkula PIN 134109
Himachal Shimla P.C. Chambers, Ridge, Ritz Cinema Road, Near Mall Road, Shimla,
Pradesh PIN 171001
Himachal Solan Platinum Mall, Ground Floor, South Enclave, Saproon Bye Pass,

Pradesh Solan PIN 173211
Jammu Jammu-Gandhi 83 - A/D Extn Near Police Lines Gandhi Nagar, Jammu
Nagar PIN 180004
Jharkhand Bokaro C1-22c City Centre, Sector 4 Main Market, Bokaro Steel City
PIN 827004
Jharkhand Dhannbad 201, Shanti Bhavan, Bank More, Dhanbad

PIN 826001
Jharkhand Hazaribagh Above Central Bank Of India Bodam Bazar Malviya Marg
PIN 825301
Jharkhand Jamshedpur Shanti Niketan Bldg., 2nd Floor, I.S.B Shop Area, Bistupur Main
Road, Jamshedpur PIN 831001
Jharkhand Ranchi 5, Arjan Place, 3rd Floor, Main Road, Ranchi PIN 834001
Karnataka Bagalkot T.P No. 159/1a/8, Ward No. 10, Behind Kalburgi Hospital, Mahaveer
Road, Bagalkot PIN 587101
Karnataka Bangalore-J.C. Bangalore Stock Exchange Ltd., Stock Exchange Towers, 51, 1st
Road Cross, J.C. Road, Bangalore, PIN 560027
Karnataka Bangalore- Shop No.7, Ist Floor, #44, 33rd Cross, Jayanagar, 4th T Block,
Jayanagr Bangalore PIN 560011
Karnataka Bnagalore- # 103, 1st Floor, Mig Khb Colony, 17 Th Main, 5th Block
Koramangala Koramangala, Bangalore PIN 560034
Karnataka Malleswaram No.13 Vasant Milan, 1st Cross, Malleswaram, Bangalore,

PIN 560003
Karnataka Belgaum Basavakrupa 1, Club Road, Opp. Civil Hospital, Near Hansraj
Supermarket, Belgaum PIN 590002
Karnataka Bellary Door No. 342/1 A/1, Chiranjivi Nilaya, Shubha Mahal, Gandhi Nagar,
Bellary PIN 583101
Karnataka Davangere 1st Floor, Above Mahalakshmi Book Depot Akkamahadevi Road,
P.J.Extension, Davangere PIN 577002
Karnataka Dharwad Sri Ranga Towers, Ground Floor, Near Nttf, Ramnagar Cross,
P.B.Road, Dharwad PIN 580001
Karnataka Gulbarga G1 And G2, Shrusti Arcade Opp.St.Mary"S Chruch, Court Road Off

S B Temple Road, Gulbarga PIN 585102
Karnataka Hassan 1st Floor, Lakshmi Complex, Opp Bsnl Bhavan, B.M.Road, Hassan
PIN 573201
Karnataka Hubli 1st Floor, Varsha Complex, Next To Corporation Bank, Behind
Bhavani Arcade, Opp Basava Vana, Near Old Bus Stand, Hubli
PIN 580029
Karnataka Karkala Ground Floor, Tukaram Building, A S Road, Karkala

PIN 574104
Karnataka Kundapur Door No. 433/1/51, Near Manjunath Nursing Home, Mastikatte Main
Road, Kundapur PIN 576201
Karnataka Mangalore 2nd Floor, Manasa Towers, M G Road, Mangalore

PIN 575003
Karnataka Manipal 1st Floor, Trade Centre Near Syndicate Circle, Manipal
PIN 576104
Karnataka Mysore Lakshman Plaza, 442/3 & 4, 1st Floor, Near Ramaswami Circle,
Chamaraja Double Road, Mysore PIN 570024
Karnataka Raichur 59/A-1, Shreyansh Towers 1st Floor, Above Bank Of Maharastra
M.G Road, Raichur PIN 584101
Karnataka Shimoga 1st Floor, Sangappa Complex, Garden Area, 3rd Cross, Beside
State Bank Of Hyderabad, Shimoga PIN 577201
Karnataka Udupi (Udipi) Sriram Arcade, 3rd Floor, Opp.Head Post Office, Udupi
PIN 576101
Kerala Kannur 2nd Floor K.V.R. Towers, South Bazar Kannur PIN 670002
Kerala Kochi (Cochin) Ground Floor, Safeena Mansion Opp. Kanoos Theater, Ravipuram
Junction M G Road, Ernakulam PIN 682016
Kerala Kollam E-2-24/25 2nd Floor, Commercial Complex, East Block Bishop
Jerome Nagar, Chinnakada PIN 691001
Kerala Kottayam 2nd Floor, Korattiyil Complex Opp. Public Library, Shastri Road,
Kottayam PIN 686001
Kerala Kozhikode Metro Towers, 19/2084-B/20, 1st Floor, P.V. Swamy Road,
Chalappuram P.O., Calicut PIN 673002

Kerala Thiruvananthap Sowbhagya, T.C. 3/2730-2, Palace View Lane, Pattom Palace .P .O
uram Trivandrum PIN 695004
Kerala Thrissur Pooma Complex, 3rd Floor M G Road, Trichur

PIN 680001
Madhya Bhopal First Floor, Alankar Complex Plot No 11, Zone-2, M. P. Nagar,
Pradesh Bhopal PIN 462011
Madhya Gwalior First Floor, Sharma Mansion Near Archie'S Gallery Old High Court
Pradesh Road, Gwalior PIN 474001
Madhya Indore 220-221, Dm Tower Race Course Road, Indore M.P.

Pradesh PIN 452003
Madhya Jabalpur 7 Ankita Complex, 2nd Floor, Opp. Prabhu Vandana Talkies, Civic
Pradesh Center, Jabalpur PIN 482001
Madhya Satna Shop No. 1, First Floor K. B. Complex Seemariya Chowk, Rewa
Pradesh Road Satna PIN 485001
Madhya Ujjain Office Number 4, 1st Floor, Siddhi Vinayak Trade Centre, Opposite
Pradesh To Shaheed Park, Freeganj, Ujjain PIN 456001
Maharashtra Amravati Block No 82, Glushan Market Mofussil Plots, Near Panchasheel
Talkies, Bjaistambh Chowk PIN 444601
Maharashtra Aurangabad Ragbhir Chambers, Above Idbi Bank, 1st Floor, Vidya Nagar, Jalna
Road, Auragabad PIN 431005
Maharashtra Chandrapur 2nd Flr Raghuvanshi Complex Near Azad Garden Main Road PIN
442702
Maharashtra Ichalkaranji 545/1 Murgunde Building Shahu Corner Road Near Sakharape
Hospital, Ichalkaranji PIN 416115
Maharashtra Jalgaon C/O Shree Mahavir Sahakari Bank Ltd. 92, Navi Peth, Next To L I C
Office Jalgaon PIN 425 001
Maharashtra Kolhapur Ayodhya Towers, 4th Floor, 511 Kh, E - Ward, Near Dabolkar
Corner, Station Road, Kolhapur PIN 416001
Maharashtra Mumbai- Shop No. 4, Parsian Apartments, V.P. Road Next To Zorostrian Co-
Andheri Op. Bank Ltd. Off S. V. Road, Andher(West) PIN 400058
Maharashtra Mumbai- Shop - No - 10, Ground Floor, Madhumilan Co-Op Housing Society,

Borivali Mangal Kunj, S.V.Road, Borivali - West, PIN 400 092
Maharashtra Mumbai- Basaveshwar Bhavan, Basaveshwar Chowk D K Sandhu Marg,

Chembur Opp. Malhar Restaurant, Chembur, PIN 400 071
Maharashtra Mumbai-Dadar Neelkanth Niwas, Ground Floor Purandare Park Society, 169/C Dr.
Ambedkar Road, Dadar T. T. PIN 400014
Maharashtra Mumbai- Office No. 6, 1st Floor, Shri Suyash Chs, Near Madhuban Talkies,
Dombivli Ursekarwadi, Dombivli East PIN 421201
Maharashtra Mumbai-Fort UTI Building 12/14 Bank Street, Cross Lane, Fort, Mumbai
Bank Street PIN 400 023
Maharashtra Mumbai- Shop No. 2/3, Ground Floor Vishwa Nagar Co. Hsg. Soc.,
Ghatkopar Ghatkopar(E), Mumbai PIN 400077
Maharashtra Mumbai- G-2 Unique Towers Floor, Ground Floor, Gaiwadi Indl. Estate, Near
Goregaon Kamats Club, Off S V Road, Goregaon(W), PIN 400062
Maharashtra Mumbai-Kalyan Gala No. 110, Vasant Vihar Complex, Chandulal Joshi Compound,
Opp. Railway Staion, Kalyan (West) PIN 421301
Maharashtra Mumbai- Rewa Apartments, B - Wing, Near Bank Of India, Opp. Cadbury
Mahalakshmi House, Bhulabhai Desai Rd., Mahalaxmi, Mumbai PIN 400 026
Maharashtra Mumbai- Shop No.2, Koteshwar Apartments Rhb Road, Near Icici Bank Opp.
Mulund Shamrao Vittal Bank, Mulund - West, Mumbai PIN 400080
Maharashtra Mumbai-Parel Shop No 8, Bayside Arcade, Dr Babasaheb Ambedkar Rd, Opp

Bharat Mata Cinema, Parel, Mumbai PIN 400012
Maharashtra Mumbai-Parel 301, Centre Point, Dr. Babasaheb Ambedkar Road, Parel, Opp.
Centre Point Bharat Mata Talkies, Mumbai PIN 400 012
Maharashtra Mahape SHCIL House, Plot No. P-51, T.T.C. Industrial Area, M.I.D.C.,
Mahape, Kalyan-Shil Road, Navi Mumbai PIN 400 710
Maharashtra Mumbai- Raheja Chambers, Office Number 15, Ground Floor, Nariman Point,
Nariman Point Mumbai PIN 400021
Maharashtra Mumbai-Thane Shop No 5, Laxmi Niwas Chs, Vishnu Nagar, Opp Thane Bharat
Sahakari Bank Naupada, Thane West PIN 400602
Maharashtra Mumbai- 25 Hazari Baug, Ground Floor, Station Road, Vikhroli West, Mumbai
Vikhroli PIN 400083

Maharashtra Mumbai-Vile 104, Shyam Kamal A Opp Vile Parle Station Vile Parle(E), Mumbai
Parle PIN 400 057
Maharashtra Nagpur- 3rd Floor, Saraf Court, Opp. Yeshwant Stadium, Dhantoli, Nagpur
Dhantoli PIN 440012
Maharashtra Nagpur-2 1st Floor, Vishnu Complex Opp. Rahate Hospital, C A Road Nagpur
PIN 440008
Maharashtra Nanded 2nd Floor, Ramashish Bldg Above Icici Bank, Vip Road Nanded
Maharashtra Nashik F8, 1st Floor, Suyojit Sankul, Adj. To Rajiv Gandhi Bhavan(Nmc),
Saharanpur Road, Nasik PIN 422002
Maharashtra Navi Mumbai- 12, Thakkar Tower, Ground Floor Near Uti Institute Of Capital
Vashi Markets, Sector 17, Vashi, Navi Mumbai PIN 400 703
Maharashtra Pune Sneh Leela Complex, 1st Floor, Apte Road, Deccan Gymkhana,
Pune PIN 411004
Maharashtra Pune- 217/218 Kohinoor Archade Secter No. 24, Nigdi Bombay Poona
Chinchwad Road, Pune PIN 411044
Maharashtra Pune-Agarkar 5/33 Agarkar Nagar, Ground Floor, Boat Club Road, Near Alankar
Nagar Theatre, Pune PIN 411001
Maharashtra Sangli Gomtesh Padmavati 111/112 Mahaveer Nagar Sangli

PIN 416416
Maharashtra Yawatmal Shop No. 18, 19, 20, 21 1st Floor Super Bazaar, Sbi Square
Yawatmal PIN 445001
New Delhi Delhi- Bahadur Milap Bldg., Gr. Flr., Bahadur Shah Zafar Marg, New Delhi PIN
Shah Zafar 110002
Marg
New Delhi Delhi-Bhikaji Gr. Flr., Shop # Gf-13, Bldg No. 3, Ansal Chambers - I, Bikaji Cama
Cama Place Place, New Delhi PIN 110066
New Delhi Delhi-Janakpuri 103, 1st Floor, Suneja Tower-1, Janakpuri District Centre, Janakpuri,
New Delhi PIN 110058
New Delhi Delhi-Janpath 68/2 (Above Mehrasons Jewellers), Janpath, New Delhi
PIN 110001
New Delhi Delhi-Nehru 2nd Floor, 3, Vardhman Trade Center, Dda Complex, Nehru Place,

Place New Delhi PIN 110019
New Delhi Delhi- 504, 5th Floor, B-08, Gditl, Netaji Subash Place, Pitampura, Delhi
Pitampura PIN 110034
New Delhi East Delhi 401, Fourth Floor, Ashish Corporate Tower Community Centre,
Karkardooma, Vikas Marg, New Delhi PIN 110092
Orissa Bhubaneswar 101, First Floor, Tkr Business Center Plot No. 2132/4711(Above Icici
Bank) Vivekand Marg, P.O. Old Town, Bhubaneswar PIN 751002
Orissa Cuttack Cuttack 1st Floor, Plot No-3027/3401 Opp-Kedarson, Dolamundai

PIN 753001
Orissa Rourkela Plot No 307/2050 Behind Pani Market Complex Udit Nagar,
Rourkela PIN 769012
Punjab Amritsar 33-34, Deep Complex, Court Road, Opp. Doaba Automobiles,
Amritsar PIN 143001
Punjab Bhatinda Mc.4373, 1st Floor, Opp. Indian Overseas Bank, Kikar Bazar,
Bhatinda PIN 151005
Punjab Jalandhar Sco-33, Multani Towers, 1st Floor, Opp Tehsil Complex, Puda
Complex, Ladowali Road, Jalandhar PIN 144001
Punjab Ludhiana Cabin No. 501, 5th Floor, Sco 18, Feroze Gandhi Market, Ludhiana
PIN 141001
Punjab Moga Nifd Campus, 531/9, New Town, Opp D.M. College Moga
PIN 142001
Punjab Mohali S.C.F 33, First Floor, Phase 5, Mohali PIN 160059
Punjab Patiala Shop No. 6 & 7, Leela Bhawan Market Patiala PIN 147001
Punjab Phagwara S-31, 1st Floor Hargobind Nagar Market Phagwara, Punjab
Rajasthan Ajmer 3rd Floor Krishana, Opp. City Power House Jaipur Road Ajmer PIN
305001
Rajasthan Alwar 1st Floor, Vijaya Complex 43, Lajpat Nagar Alwar PIN 301 001
Rajasthan Bikaner Opp. Drm House Near Railway Stadium Bikaner PIN 334 001
Rajasthan Jaipur-Church Sangam Tower, 2nd Floor Office No. 213, Church Road, Jaipur PIN
Road 302001

Rajasthan Jaipur-S.E. Jaipur Stock Exchange Complex, Stock Exchange Bldg. Room #
Complex 291, Jawaharlal Nehru Marg, Malviya Nagar, Jaipur PIN 302017
Rajasthan Jodhpur 1st Floor, Gulab Bhavan Chopasni Rd., Near Kankariya Bldg.
Jodhpur PIN 342003
Rajasthan Kota Mewara Plaza, 344, Shopping Centre Rawat Bhata-Guman Pura
Road Kota PIN 324 007
Rajasthan Sriganganagar 21 A, Bhardwaj Bhavan 1st Floor, Ravindrapath Sriganganagar PIN

335001
Rajasthan Udaipur 101 Anand Plaza, Nr. Ayad Bridge University Road Udaipur PIN 313
001
Tamilnadu Chennai-Adyar Gokul Arcade, 1st Floor 2, Sardar Patel Road, Adyar (Near Adyar
Signal Stop), Chennai PIN 600020
Tamilnadu Chennai-Anna Old No. W-101, New No. 46 And 48 Second Avenue, Annanagar
Nagar Chennai PIN 600040
Tamilnadu Chennai-Moore Justice Basheer Ahmed Sayeed Bldg, 3rd Flr, 45, Moore Street,
Street Second Line Beach, Chennai PIN 600001
Tamilnadu Chennai- Shop No 1b, 4/180 Tnhb Complex, Luz Corner, Mylapore, Chennai
Mylapore PIN 600004
Tamilnadu Chennai-Porur Arut Jothi Towers, 1st Floor, No.2 And 9, Shakthi Nagar, Mount
Ponnamalle High Rode, Porur, Chennai PIN 600116
Tamilnadu Chennai- 202, 2nd Floor, Challa Mall Complex, 11/11/A, Sir Theagaraya
T.Nagar Road, T Nagar Chennai PIN 600017
Tamilnadu Chennai- Branch Shop No 8 And 9, First Floor, 68/22 A, Kakkan Street,
Tambaram Tambaram West, Chennai PIN 600045
Tamilnadu Coimbatore A - 108, 1st Floor, Raheja Center, 1073/ 74 Avinashi Road,
Coimbatore PIN 641018
Tamilnadu Erode 110/4, 1st Floor, R.K.Samy Bldg, Sathy Road, Near Bus Stand,
Erode PIN 638003
Tamilnadu Karaikudi A.C.A Complex, First Floor, Door No 30/1c, Sekkalai Road,
Karaikudi PIN 630001
Tamilnadu Karur 128 A, Vanitha Towers First Floor, Covai Road, Karur

PIN 639002
Tamilnadu Madurai C-1, 3rd Floor,, A.R. Plaza 16-17 North Veli Street, Madurai PIN
625001
Tamilnadu Pondicherry 1st Floor, 201 Mission Street, Above Bharat Overseas Bank,
Pondicherry PIN 605001
Tamilnadu Salem Shop No 5/ 1, First Floor, Sri Lakshmi Complex, No 76, Cherry
Road, Opp To Government Arts College Salem PIN 636007
Tamilnadu Trichy A-1, Srishti Court, Ground Floor, Opp Rockfort School Salai Road,
Trichy PIN 620003
Tamilnadu Tuticorin Anbu Medical Complex, 285/8d, 1st Floor, W.G.C Road, Tuticorin
PIN 628002
Telangana Hyderabad- G6- G10, East Block Swarana Jayanthi Commercial Complex,
Ameerpet Beside Huda Maitrivanam, Ameerpet, Hyderabad 38 PIN 500038
Telangana Hyderabad- Shop No.7 And 8, 2nd Floor Annapurna Complex, House No.17-
Dilsukhnagar 85/C/106 PIN 500060
Telangana Hyderabad- 3-6-269, G-6 And 7, Ground Floor Opp Telugu Academy, Himayath
Himayatnagar Nagar Hyderabad PIN 500 029
Telangana Hyderabad- Plot No-138, Kalyani Sri Sai Niketan Behind Margadarsi Chit Fund
Kukatpally Ltd Bhagyanagar Colony, Opp. K P H B, Hyderabad PIN 500072
Telangana Nizamabad Block E, 1st Floor, Kavita Complex, Go Down Road Nizamabad
PIN 503001
Telangana Secunderabad Bhuvana Towers G9 To G10, Ground Floor, Near Manju Theatre S
D Road, Secunderabad PIN 500003
Telangana Warangal Shop No. 16, 1st Floor H No 5-9-36, 37 Lashkar Bazar Hanamkonda
Main Road, Warangal PIN 506001
Tripura Agartala First Floor, 88, Motor Stand Road Opp. Petrol Pump P.O. Agartala
PIN 799001
Uttar Pradesh Agra 6, Awagarh House, M.G. Road, Civil Lines, Agra PIN 282001
Uttar Pradesh Allahabad G-4, L.D.A. Center, Ground Floor, 2, Sardar Patel Marg, Civil Lines
Allahabad PIN 211001
Uttar Pradesh Ghaziabad 118/3, 1st Floor, Beside Opulent Mall Above Idbi Bank, Model Town

East G.T. Road, Ghaziabad PIN 201001
Uttar Pradesh Gorakhpur Office No. 16, 17, 18, Iii Floor The Mall, Cross Road, Bank Road,
Gorakhpur PIN 273001
Uttar Gorakhpur- COLLECTRATE PARISHAR NIBANDHAN BHAWAN, 1ST FLOOR

Pradesh SRO Ph. 0551-2205955/6
Uttar Pradesh Kanpur Ground Floor Krishna Towers 15/63 Civil Lines, Kanpur PIN 208001
Uttar Pradesh Lucknow- 36/15, First Floor, Above India Bulls, Saprumarg, Opp. Rohit
Ashok Marg Bhawan, Lucknow PIN 226001
Uttar Pradesh Meerut T-306, 3rd Floor, Ganga Plaza, Begum Bridge Road, Meerut
PIN 250002
Uttar Pradesh Mughalsarai 3rd Floor 952, G. T Road, Subash Nagar Near Subash Park, Mugal
Sarai, Chandauli PIN 232101
Uttar Pradesh Noida P-5, 206, Ocean Plaza, Sector -18 Noida PIN 201 301
Uttar Pradesh Varanasi D-58/2, 4th Floor, Kuber Complex, Rath Yatra, Varanasi PIN 221010
Uttar Pradesh Varanasi- Hashmi Complex, S 2 /639 -18 Near J.P. Mehta Inter College, Club
Kamachha Road, Kachahari, Varanasi PIN 221002
Uttarakhand Dehradun 59/3, First Floor, Rajpur Road, Above Idbi Bank, Dehradun
PIN 248001
Uttarakhand Haldwani L-2, Durga City Centre, Bhotia Parao, Nainital Road, Haldwani, Dist.
Nainital PIN 263139
Uttarakhand Haridwar Ground Floor, Royal Plaza Chandra Acharya Chowk, Ranipur Mor
PIN 249407
West Bengal Haldia Akash Ganga Commercial Complex, Unit No. 3/17 3rd Floor,
Durgacheck Haldia, Dist. – Midnapore PIN 721602
West Bengal Kolkatta-Lal RNM House, 3rd Floor 3b Lal Bazar Street, Kolkata
Bazaar Street PIN 700001
West Bengal Kolkatta-Park A.G. Towers, 6th Floor, 125/1 Park Street, Kolkata, PIN 700017
Street
West Bengal Naihati Surya Kiran Apartment, Ground Floor, 212, R B C Road Post
Naihati, Dist 24 Parganas (North) PIN 743165

ANNEXURE-IV
INTEGRITY PACT
(To be executed on plain paper and submitted by the successful bidder only)
(__________________________________ Name of the Department / Office) RFP No.___________

for ______________________________
This pre-bid pre-contract Integrity Pact (Agreement) (hereinafter called the Integrity Pact) (IP) is
made on ______ day of the _______________________, between, on one hand, StockHolding ., a
company incorporated under Companies Act, 1956, with its Registered Office at 301, Centre Point
Building, Dr. B R Ambedkar Road, Parel, Mumbai – 400012 , acting through its authorized officer,
(hereinafter called Principal), which expression shall mean and include unless the context otherwise
requires, his successors in office and assigns) of the First Part And
M/s.____________________________________________________________________________
_____________________________________________________(with complete address and
contact details)represented by Shri ______________________________________________ (i.e.
Vendors (bidders) hereinafter called the `Counter Party’ ) which expression shall mean and include
, unless the context otherwise requires, his successors and permitted assigns) of the Second Part.
AND WHEREAS the PRINCIPAL/Owner values full compliance with all relevant laws of the land,
rules, regulations economic use of resources and of fairness/transparency in its relation with
Bidder(s) /Contractor(s)/Counter Party(ies).
AND WHEREAS, in order to achieve these goals, the Principal/Owner has appointed Independent
External Monitors (IEM) to monitor the Tender (RFP) process and the execution of the Contract for
compliance with the principles as laid down in this Agreement.
WHEREAS THE Principal proposes to procure the Goods/services and Counter Party is willing to
supply/has promised to supply the goods OR to offer/has offered the services and WHEREAS the
Counter Party is a private Company/Public Company/Government Undertaking/ Partnership,
constituted in accorded with the relevant law in the matter and the Principal is a Government
Company performing its functions as a registered Public Limited Company regulated by Securities
Exchange Board of India. NOW THEREFORE, To avoid all forms of corruption by following a system
that is fair, transparent and free from any influence prejudiced dealings prior to, during and
subsequent to the tenor of the contract to be entered into with a view to “- Enabling the PRINCIPAL
to obtain the desired goods/services at competitive price in conformity with the defined specifications
by avoiding the high cost and the distortionary impact of corruption on public procurement, and
Enabling the Counter Party to abstain from bribing or indulging in any type of corrupt practice in
order to secure the contract by providing assurance to them that their competitors will also abstain
from bribing and other corrupt practices and the PRINCIPAL will commit to prevent corruption, in any
form, by its officials by following transparent procedures. The parties hereto hereby agree to enter
into this Integrity Pact and agree as follows:

I. Commitment of the Principal / Buyer

1. The Principal Owner commits itself to take all measures necessary to prevent corruption and to
observe the following principles:-
a) No employee of the Principal/Owner, personally or through any of his/her family members, will
in connection with the Tender (RFP) or the execution of the contract, procurement or
services/goods, demand, take a promise for or accept for self or third person, any material or
immaterial benefit which the person not legally entitled to.
b) The Principal/Owner will, during the Tender (RFP) Process treat all Bidder(s)/Counter
Party(ies) with equity and reason. The Principal / Owner will, in particular, before and during
the Tender (RFP) Process, provide to all Bidder(s) / Counter Party (ies) the same information
and will not provide to any Bidder(s)/Counter Party (ies) confidential / additional information
through which the Bidder(s)/Counter Party (ies) could obtain an advantage in relation to the
Tender (RFP) Process or the Contract execution.
c) The Principal / Owner shall endeavor to exclude from the Tender (RFP) process any person,
whose conduct in the past been of biased nature.
2. If the Principal / Owner obtains information on the conduct of any of its employees which is a
criminal offence under the Indian Penal Code (IPC) / Prevention of Corruption Act, 1988 (PC Act)
or is in violation of the principles herein mentioned or if there is a substantive suspicion in this
regard, the Principal / Owner / StockHolding will inform the Chief Vigilance Officer through the
Vigilance Officer and in addition can also initiate disciplinary actions as per its internal laid down
policies and procedures.
II. Commitments of Counter Parties/Bidders

1. The Counter Party commits itself to take all measures necessary to prevent corrupt practices,
unfair means and illegal activities during any stage of bid or during any pre-contract stage in order
to secure the contract or in furtherance to secure it and in particular commit itself to the following.
Counter Party (ies) / Bidders commits himself to observe these principles during participation in
the Tender (RFP) Process and during the Contract execution.
2. The Counter Party will not offer, directly or through intermediaries, any bribe, gift, consideration,
reward, favour, any material or immaterial benefit or other advantage, commission, fees,
brokerage or inducement to any official of the PRINCIPAL, connected directly or indirectly with
the bidding process, or to any person organization or third party related to the contract in
exchange for any advantage in the bidding, evaluation, contracting and implementation of the
contract.
3. The Counter Party further undertakes that it has not given, offered or promised to give directly or
indirectly any bribe, gift, consideration, reward, favour, any material or immaterial benefit or other
advantage, commission, fees, brokerage or inducement to any official of the Principal /
StockHolding or otherwise in procurement the Contract or forbearing to do or having done any act
in relation to the obtaining or execution of the contract or any other contract with the Principal /
StockHolding for forbearing to show favour or disfavor to any person in relation to the contract or
any other contract with the Principal / StockHolding.
4. Bidder / Counter Party shall disclose the name and address of agents and representatives, if any,
handling the procurement / service contract.

5. Bidder / Counter Party shall disclose the payments to be made by them to agents / brokers; or
any other intermediary if any, in connection with the bid / contract.
6. The Bidder / Counter Party has to further confirm and declare to the Principal / StockHolding that
the Bidder / Counter Party is the original integrator and has not engaged any other individual or
firm or company, whether Indian or foreign to intercede, facilitate or in any way to recommend to
Principal / StockHolding or any of its functionaries whether officially or unofficially to the award of
the contract to the Bidder / Counter Party nor has any amount been paid, promised or intended to
the be paid to any such individual, firm or company in respect of any such intercession, facilitation
or recommendation.
7. The Bidder / Counter Party has to submit a Declaration along with Technical Bid, as given at
Annexure. If bids are invited through a Consultant a Declaration has to be submitted along with
the Technical Bids as given at Annexure.
8. The Bidder / Counter Party, either while presenting the bid or during pre- contract negotiation or
before signing the contract shall disclose any payments made, is committed to or intends to make
to officials of StockHolding /Principal, or their family members, agents, brokers or any other
intermediaries in connection with the contract and the details of services agreed upon for such
payments.
9. The Bidder / Counter Party will not collude with other parties interested in the contract to impair
the transparency, fairness and progress of bidding process, bid evaluation, contracting and
implementation of the Contract.
10. The Bidder / Counter Party shall not accept any advantage in exchange for any corrupt practice,
unfair means and illegal activities.
11. The Bidder shall not use improperly, for purposes of competition or personal gain, or pass on to
others, any information provided by the Principal / StockHolding as part of the business
relationship, regarding plans, technical proposals and business details, including information
contained in any electronic data carrier. The Bidder / Counter Party also Undertakes to exercise
due and adequate care lest any such information is divulged.
12. The Bidder / Counter Party commits to refrain from giving any complaint directly or through any
other manner without supporting it with full and verifiable facts.
13. The Bidder / Counter Party shall not instigate or cause to instigate any third person including
their competitor(s) of bidding to commit any of the actions mentioned above.
14. If the Bidder / Counter Party or any employee of the Bidder or any person acting on behalf of the
Bidder / Counter Party, either directly or indirectly, is a relative of any of the official / employee of
Principal / StockHolding, or alternatively, if any relative of an official / employee of Principal /
StockHolding has financial interest / stake in the Bidder’s / Counter Party firm, the same shall be
disclosed by the Bidder / Counter Party at the time of filing of tender (RFP).
15. The term `relative’ for this purpose would be as defined in Section 2 Sub Section 77 of the
Companies Act, 2013.
16. The Bidder / Counter Party shall not lend to or borrow any money from or enter into any
monetary dealings or transactions, directly or indirectly, with any employees / officials of the
Principal / StockHolding
17. The Bidder / Counter Party declares that no previous transgression occurred in the last three
years immediately before signing of this IP, with any other Company / Firm/ PSU/ Departments
in respect of any corrupt practices envisaged hereunder that could justify Bidder / Counter Party
exclusion from the Tender (RFP) Process.

18. The Bidder / Counter Party agrees that if it makes incorrect statement on this subject, Bidder /
Counter Party can be disqualified from the tender (RFP) process or the contract, if already
awarded, can be terminated for such reason.
III. Disqualification from Tender (RFP) Process and exclusion from Future Contracts
1. If the Bidder(s) / Contractor(s), either before award or during execution of Contract has committed
a transgression through a violation of Article II above or in any other form, such as to put his
reliability or credibility in question, the Principal / StockHolding is entitled to disqualify the Bidder /
Counter Party / Contractor from the Tender (RFP) Process or terminate the Contract, if already
executed or exclude the Bidder / Counter Party / Contractor from future contract award
processes. The imposition and duration of the exclusion will be determined by the severity of
transgression and determined by Principal / StockHolding . Such exclusion may be for a period of
1 year to 3 years as per the procedure prescribed in guidelines of the Principal / StockHolding.
2. The Bidder / Contractor / Counter Party accepts and undertake to respect and uphold the
Principal / StockHolding ‘s absolute right to resort to and impose such exclusion.
3. Apart from the above, the Principal / StockHolding may take action for banning of business
dealings / holiday listing of the Bidder / Counter Party / Contractor as deemed fit by the Principal /
Owner / StockHolding.
4. The Bidder / Contractor / Counter Party can prove that it has resorted / recouped the damage
caused and has installed a suitable corruption prevention system, the Principal / Owner/
StockHolding may at its own discretion, as per laid down organizational procedure, revoke the
exclusion prematurely.
IV. Consequences of Breach Without prejudice to any rights that may be available to the Principal /
StockHolding / Owner under Law or the Contract or its established policies and laid down procedure,
the Principal / StockHolding / Owner shall have the following rights in case of breach of this Integrity
Pact by the Bidder / Contractor(s) / Counter Party:-
1. Forfeiture of EMD / Security Deposit : If the Principal / StockHolding / Owner has disqualified the
Bidder(s)/Counter Party(ies) from the Tender (RFP) Process prior to the award of the Contract or
terminated the Contract or has accrued the right to terminate the Contract according the Article
III, the Principal / StockHolding / Owner apart from exercising any legal rights that may have
accrued to the Principal / StockHolding / Owner, may in its considered opinion forfeit the Earnest
Money Deposit / Bid Security amount of the Bidder / Contractor / Counter Party.
2. Criminal Liability: If the Principal / Owner / StockHolding obtains knowledge of conduct of a Bidder
/ Counter Party / Contractor, or of an employee of a representative or an associate of a Bidder /
Counter Party / Contractor which constitute corruption within the meaning of PC Act, or if the
Principal / Owner / StockHolding has substantive suspicion in this regard, the Principal /
StockHolding / Owner will inform the same to the Chief Vigilance Officer through the Vigilance
Officer.
IV. Equal Treatment of all Bidders/Contractors / Subcontractors / Counter Parties

1. The Bidder(s) / Contractor(s) / Counter Party (ies) undertake (s) to demand from all
subcontractors a commitment in conformity with this Integrity Pact. The Bidder / Contractor /

Counter-Party shall be responsible for any violation(s) of the principles laid down in this
Agreement / Pact by any of its sub-contractors / sub-vendors.
2. The Principal / StockHolding / Owner will enter into Pacts on identical terms as this one with all
Bidders / Counterparties and Contractors.
3. The Principal / StockHolding / Owner will disqualify Bidders / Counter Parties / Contractors who do
not submit, the duly signed Pact, between the Principal / Owner / StockHolding and the
Bidder/Counter Parties, along with the Tender (RFP) or violate its provisions at any stage of the
Tender (RFP) process, from the Tender (RFP) process.
VI. Independent External Monitor (IEM)

1. The Principal / Owner / StockHolding has appointed competent and credible Independent External
Monitor (s) (IEM) for this Pact. The task of the Monitor is to review independently and objectively,
whether and to what extent the parties comply with the obligations under this Integrity Pact.
2. The IEM is not subject to instructions by the representatives of the parties and performs his
functions neutrally and independently. He reports to the Chief Executive Officer and Managing
Director, StockHolding Ltd.
3. The Bidder(s)/Contractor(s) / Counter Party(ies) accepts that the IEM has the right to access
without restriction, to all Tender (RFP) documentation related papers / files of the Principal /
StockHolding / Owner including that provided by the Contractor(s) / Bidder / Counter Party. The
Counter Party / Bidder / Contractor will also grant the IEM, upon his request and demonstration of
a valid interest, unrestricted and unconditional access to his or any of his Sub-Contractor’s
Tender (RFP) Documentation / papers / files. The IEM is under contractual obligation to treat the
information and documents of the Bidder(s) / Contractor(s) / Sub-Contractors / Counter Party (ies)
with confidentiality.
4. In case of tender (RFP)s having value of 5 crore or more, the Principal / StockHolding / Owner will
provide the IEM sufficient information about all the meetings among the parties related to the
Contract/Tender (RFP) and shall keep the IEM apprised of all the developments in the Tender
(RFP) Process.
5. As soon the IEM notices, or believes to notice, a violation of this Pact, he will so inform the
Management of the Principal / Owner /Stockholding and request the Management to discontinue
or take corrective action, or to take other relevant action. The IEM can in this regard submit non-
binding recommendations. Beyond this, the IEM has no right to demand from the parties that they
act in a specific manner, refrain from action or tolerate action.
6. The IEM will submit a written report to the CEO&MD, StockHolding. Within 6 to 8 weeks from the
date of reference or intimation to him by the Principal / Owner / StockHolding and should the
occasion arise, submit proposals for correcting problematic situations.
7. If the IEM has reported to the CEO&MD, StockHolding Ltd. a substantiated suspicion of an
offence under the relevant IPC/PC Act, and the CEO&MD, StockHolding has not within
reasonable time taken visible action to proceed against such offence or reported it to the Chief
Vigilance Officer, the IEM may also transmit the information directly to the Central Vigilance
Officer.
8. The word `IEM’ would include both singular and plural.

VII. Duration of the Integrity Pact (IP)

This IP begins when both the parties have legally signed it. It expires for the Counter Party /
Contractor / Bidder, 12 months after the completion of work under the Contract, or till continuation of
defect liability period, whichever is more and for all other Bidders, till the Contract has been
awarded. If any claim is made / lodged during the time, the same shall be binding and continue to be
valid despite the lapse of this Integrity Pact as specified above, unless it is discharged / determined
by the CEO&MD StockHolding
VIII. Other Provisions

1. This IP is subject to Indian Law, place of performance and jurisdiction is the Head Office /
Regional Offices of the Stockholding /Principal / Owner who has floated the Tender (RFP).
2. Changes and supplements in any Procurement / Services Contract / Tender (RFP) need to be
made in writing. Change and supplement in IP need to be made in writing.
3. If the Contractor is a partnership or a consortium, this IP must be signed by all the partners and
consortium members. In case of a Company, the IP must be signed by a representative duly
authorized by Board resolution.
4. Should one or several provisions of this IP turn out to be invalid; the remainder of this Pact
remains valid. In this case, the parties will strive to come to an agreement to their original
intentions.
5. Any dispute or difference arising between the parties with regard to the terms of this Agreement /
Pact, any action taken by the Principal / Owner / StockHolding in accordance with this Agreement
/ Pact or interpretation thereof shall not be subject to arbitration.
IX. Legal and Prior Rights

All rights and remedies of the parties hereto shall be in addition to all the other legal rights and
remedies belonging to such parties under the Contract and / or law and the same shall be deemed
to be cumulative and not alternative to such legal rights and remedies aforesaid. For the sake of
brevity, both the Parties agrees that this Pact will have precedence over the Tender (RFP) / Contract
documents with regard to any of the provisions covered under this Integrity Pact.
IN WITHNESS WHEREOF the parties have signed and executed this Integrity Pact (IP) at the place
and date first above mentioned in the presence of the following witnesses:-
-------------------------------------------------------------------
(For and on behalf of Principal / Owner / StockHolding
-------------------------------------------------------------------------
(For and on behalf of Bidder / Counter Party / Contractor)
WITNESSES:
1. _______________________________________ (Signature, name and address)
2. ________________________________________ (Signature, name and address)
Note: In case of Purchase Orders wherein formal agreements are not signed references to
witnesses may be deleted from the past part of the Agreement.

Covering Letter on StockHolding’s Letterhead (Annexure-I of Integrity Pact)
Ref: IT-14/2016-17 Dated: 21st October 2016
To,
------------------------------------------------- ---------------------------------------------
Sub: RFP No. IT-14/2016-17 Dated 21st October 2016 for Replacement of existing enterprise
storage systems with new enterprise storage systems with three site replication with zero data
loss and integration with existing setup
Dear Sir,
DECLARATION
Stock Holding Corporation of India Limited (StockHolding )hereby declares that StockHolding has
adopted Integrity Pact (IP) Program as advised by Central Vigilance Commission vide its Letter No.
015/VG:/012-276469 dated February 25, 2015 and stands committed to following the principles of
transparency, equity and competitiveness in public procurement. The subject Notice Inviting Tender
(RFP) (NIT) is an invitation to offer made on the condition that the Bidder will sign the Integrity
Agreement, which is an integral part of tender (RFP) documents, failing which the tender (RFP)er /
bidder will stand disqualified from the tender (RFP)ing process and the bid of the bidder would be
summarily rejected. This Declaration shall form part and parcel of the Integrity Agreement and
signing of the same shall be deemed as acceptance and signing of the Integrity Agreement on
behalf of the StockHolding
Yours faithfully,
For and on behalf of StockHolding Corporation of India Limited

(Authorized Signatory)

14-RFP For AMC of HCL and HP Desktops

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14-RFP For AMC of HCL and HP Desktops

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Request for Proposal for On-site Comprehensive Annual Maintenance Contract

(AMC) of HCL and HP Brand Desktops

Stock Holding Corporation of India Limited

RFP REFERENCE NUMBER: IT-14/2016-17

ANNUAL MAINTENANCE CONTRACT (AMC) OF HCL AND HP BRAND DESKTOPS

Page 1 of 34 StockHolding | Information Technology

RFP Document Details

Page 2 of 34 StockHolding | Information Technology

(StockHolding) for e-bidding on the website (https://stockholding.auctiontiger.net). If technically

Minimum requirement for e-bidding:

Invitation for bids

Page 3 of 34 StockHolding | Information Technology

Contents of this RFP Document:

Clarifications regarding RFP Document:

Eligibility Criteria (Documents to be submitted online along with Technical Bid)

S/N. Criteria Documents to be submitted by vendor

Page 4 of 34 StockHolding | Information Technology

(9) years of experience for IT Services, Service company’s letter head

2. Indicative Price Bid

Page 5 of 34 StockHolding | Information Technology

S/N. Product Description Quantity

Page 6 of 34 StockHolding | Information Technology

(2) Location details for Annual Maintenance Contract (AMC) Period :

Page 7 of 34 StockHolding | Information Technology

(3) AMC Period for Desktops:

(4) Scope of Work:

Page 8 of 34 StockHolding | Information Technology

(6) Taxes & levies:

(10) Force Majeure:

Page 9 of 34 StockHolding | Information Technology

(11) Dispute Resolution:

(13) Non-Disclosure Agreement (NDA):

Page 10 of 34 StockHolding | Information Technology

S/N. Description Details to be provided by bidder

Page 11 of 34 StockHolding | Information Technology

S/N. Description Unit Cost Quantity Total Cost

Page 12 of 34 StockHolding | Information Technology

Covering letter format

Date: _______ 2016

Page 13 of 34 StockHolding | Information Technology

Compliance Statement (To be submitted along with technical bid)

Ref: RFP IT-14/2016-17 Dated 21st October 2016

Compliance Compliance Remarks / Deviations

Terms and Conditions

Date Signature with seal

Page 14 of 34 StockHolding | Information Technology

Details of the Bidder

3) Telephone, Mobile and Fax Numbers:

4) Name and designation of the person authorized to make commitments to StockHolding

6) Website address of the Company:

7) Year of commencement of Business:

8) Sales Tax / VAT / CST Registration Number:

9) Service Tax Registration Number:

10) Authorized product partner / dealer:

Date: Signature of authorized official, designation and stamp

Page 15 of 34 StockHolding | Information Technology

Detailed inventory of Desktops with Serial Numbers is published as a separate file

State Branch Office Address

Andhra Nellore 16/1102, Ground Floor Moon Land Apartments, K V Agraharam,

Andhra Rajahmundry Door No.7-28-32, Second Floor T.Nagar, Jupudi Complex

Andhra Vijayawada D.No. 27-14-47, Opp. Buckingham Post Office, Rajagopalachari

Assam Silchar N.N.Dutta Road, Near Gurudhuwara, Silchar PIN 788001

Page 16 of 34 StockHolding | Information Technology

(________________________ Name of the Department / Office) RFP No._