ERP BuyersGuide

2019
ENTERPRISE RESOURCE
PLANNING
BUYER’S GUIDE
1
ENTERPRISE RESOURCE PLANNING BUYER’S GUIDE
MARKET OVERVIEW
Running a business can be a pretty tricky situation. With so many business processes, from inventory
management to finances, your organization can easily turn into a serious mess. That’s why most 21st
century businesses are utilizing Enterprise Resource Planning (ERP) software. With a number of possible
indicators proving you might need an ERP solution, it’s important to recognize that each situation is unique
and that it’s important to find the ERP solution that’s right for you.
There are a number of reasons why your business may need an ERP solution, and with so many vendors
specializing in niche industries, you’re sure to find a solution that fits your needs. A few of the biggest benefits
you’ll see from an ERP investment are:
1. One Software for a Number of Processes

An effective ERP system integrates a number of different processes and modules into one easy to use
application. From HR to manufacturing, an ERP solution can help tightly integrate all business-critical
applications, including both front, and back-office operations.
2. Easy Access to Information About Your Business

The pace of business is faster today than ever before, which means employees across your company need
immediate access to key data. With an ERP solution, executives can get a holistic view of business operations
at any time (in real-time), while other staff can get the information they need to do their jobs more effectively.
3. Deployment Methods
Today, companies have the choice to choose from a variety of different delivery methods. The Software-
as-a-Service (SaaS) model offers companies access to business services such as HR, payroll, procurement
using an on-demand platform. And then there’s open source software. Codeless and model-driven, today’s
open source ERP solutions promise to integrate accounting, sales, procurement and project management
at a fraction of the cost of traditional ERP systems.
Whether you are a publicly traded corporation, a government institution or even a small to medium-sized
business, there is an ERP solution for every business in every industry. Here at Solutions Review, it is our job
to help you get started,
With that in mind, we have provided the top 24 Enterprise Resource Planning solution providers, company
profiles, and a look at their flagship tools, as a way to narrow things down a bit.
Elizabeth Quirk, Editor

Solutions Review
© 2018 | Solutions Review | 500 West Cummings Park | Woburn, Massachusetts 01801 | USA 2
5 Questions You Should Ask When

Evaluating An ERP Solution
What business problems am I trying to solve with this ERP system?

Each ERP solution is designed with a specific type of company in mind and comes equipped with its own set of functionalities. It’s
important to identify the business problems that you’re planning address. For smaller businesses, you may only need the core ERP
essentials, but as your business grows you may require specific ERP capabilities to manage a larger database.
How will this ERP solution affect my business processes?

ERP systems have traditionally been built to serve the needs of large corporations. It’s only recently that software companies have
begun to target mid-tier and smaller organizations. Today, ERP solutions are designed to accommodate any number of quirks a
business might have. That’s why it’s important for you to understand how your business process works, and what adjustments you
would have to make to your processes if you were to purchase an ERP solution.
On the ground or in the cloud?

There are a number of reasons why your business may choose to keep your files stored locally. Costs, security, and your company’s
need for customization may all factor into your decision. On-premise file storage is often considered to be a capital expenditure.
Cloud based file storage is an operating expenditure giving you an additional expense the longer you keep you subscribe to the
service. Many ERP solutions providers also offer a hybridization of the two to better accommodate the needs of their clients.
Should you get a horizontal or a vertical ERP solution?

Horizontal ERP solutions are completely integrated suites that include a module for every business process you may undertake.
These solutions are often a bit generic in order to fit a number of company needs. Vertical solutions on the other hand are often
what you would refer to as “specialist solutions”. These solutions are designed for one specific industry rather than stretching
themselves to cover a number of industries.
What are you actually buying with the purchase of an ERP solution?
When you’re buying an ERP solution for your business, you’re not simply buying a single product that will simply be implemented
and left to its own devices. When you buy an ERP solution, you are essentially buying an ongoing process of maintenance,
upgrades, and support which could last decades. Each of these aspects is critical to the success of your ERP system and need to
be considered before purchase.
5 Questions You Should Ask Your

Potential ERP Solution Provider
Will your company need to implement upgrades and enhancements even if you don’t want to?
While ERP solutions aren’t nearly as pricey as they once were, they can still be a hefty expense for your business. Today, many
vendors give customers the option for flexible financing options letting buyers spread payments over 3-5 years. Our biggest advice
when buying an ERP solution is to not over-buy. You don’t need to buy more licenses than necessary. Because of the modular
nature of ERP solutions, you can always add more modules later as you need them.
Does your company have the IT resources available to support an on-premise installation?
Like nearly every software provider, ERP vendors release upgrades and new products pretty much every year. This can be a real
headache, as it brings a major invasive change that could turn costly depending on their upgrade pricing. This is why nearly two
thirds of mid-sized businesses are running outdated versions of their ERP software. Many companies believe that unless you’re
properly prepared to re-implement your locally stored software, it may be wiser to opt for the cloud instead, to ensure that your
software stays updated with the least amount of trouble.
What sort of training is made available by this solution?

When you finally lay down all that money for your ERP solution, you’d at least like your employees to know how to use it, right? You
should ask the provider if they provide effective training for the solution. If they don’t, you may want to ask for some information
regarding resources that can be provided to make the learning curve less difficult. Without properly preparing your employees for
your new ERP solution, it will be very difficult for them to properly operate the new system.
What functionalities will my company actually use?

ERP solutions these days have the ability cover essentially every business process you can think of. The question for mid-market
organizations is whether or not you need all of those capabilities. Often times, ERP functionalities may be too specialized to be
very useful for a company or perhaps a company may have an existing or outsourced feature. The bottom line here is not to pay
for features that you’re company doesn’t need or won’t use in the future.
Does the solution vendor have a clear long-term product strategy?

After investing a pretty penny in an ERP solution, you’d expect to stay with it for a while, right? Today, the ERP solution market is
filled with frequent acquisitions and mergers. You need to be sure that after you put the money and effort, your ERP solution will be
around to grow and adapt to your company’s needs, while also staying equipped with the latest technologies.
4 Key Capabilities To Consider Before

Selecting An ERP Solution
Financial Management
An Enterprise Resource Planning (ERP) solution with a strong financial feature should ensure companies meet financial reporting
and tax requirements with a single accounting, banking and payment system. It needs to allow for enhancements in financial
performance with real-time information on expenses and revenue contribution. Lastly, it should help improve cash flow, lower
costs, and increase profitability while maintaining accurate financial reporting.
Supply Chain Management (SCM)

An ERP solution should be able to monitor demand, supply, manufacturing status, logistics and distribution in record time. Failing
to find information, such as the location of a product’s key components, and promptly share this information with supply partners,
can have a significant impact on a company’s supply chain. Your ERP solution should aid in all supply chain processes.
Customer Relationship Management (CRM)

Your ERP tool should help bring data together to enable salespeople and marketing planners alike to better address customer
needs, preferences and buying patterns. It should better manage invoicing activities and monitor the overall status of contracts.
Project Management
An ERP solution should allow companies to select the best projects, assign the proper resources, streamline delivery efforts and
track profitability. It needs to facilitate change management, time and expense reporting, billing and collecting payment activities.
It should ultimately provide an entire snapshot of the project lifecycle.
Solution Provider Profiles

8 ....................................................................................... ABAS
9 ....................................................................................... Acumatica
10 ..................................................................................... Aptean
11 ..................................................................................... DDI System
12 ..................................................................................... Deltek
13 ..................................................................................... Epicor
14 ..................................................................................... Exact
15 ..................................................................................... Financial Force
16 ..................................................................................... Infor
17 ..................................................................................... Intact
18 ..................................................................................... IQMS
19 ..................................................................................... MasterPlan
20 ..................................................................................... Microsoft
21 ..................................................................................... Odoo
22 ..................................................................................... Oracle NetSuite
23 ..................................................................................... ProcessPro
24 ..................................................................................... QAD
Solution Provider Profiles

25 ..................................................................................... Ramco
26 ..................................................................................... Sage
27 ..................................................................................... SAP
28 ..................................................................................... Shoptech
29 ..................................................................................... Unit4
30 ..................................................................................... Workwise
abas ERP
abas has developed agile and flexible ERP components to optimize your business’ 45999 Center Oak Plz
everyday workflows, empower your team and streamline your business.
Sterling, VA
Founded in 1980, abas has grown organically and expanded worldwide since.
Operating out of Sterling, Virginia on the East Coast and Carlsbad, California on United States
the West Coast abas develops, markets and supports the abas ERP solution, +1 (703) 444-2500
bringing together the threads of the abas community: research and development, www.abas-erp.com
cooperation and partnerships, and hosting of Cloud services.
Key Features
Flexibility
abas ERP is designed to adjust to your production processes. Whether for management or finance, purchasing or
sales, service or cost accounting, production or warehousing: the abas ERP System is a complete ERP solution
that provides your employees with exactly the functions and information they need.
Mobility
Whether for management or finance, purchasing or sales, service or cost accounting, production or warehousing:
the abas ERP System is a complete ERP solution that provides your employees with exactly the functions and
information they need.
Workflow Management
Abas ERP incorporates a drag and drop graphical workflow management tool that helps clients design, optimize
and update business processes. With a deep integration into abas ERP, users can simplify and streamline
daily activities through dashboards. abas ERP’s workflow management tool also provides managers with KPI
dashboard for monitoring business performance.
Bottom Line
Whether you have 10 employees or 1000, and regardless of your industry or business area: abas ERP strives to
optimize your processes so that you can save time and costs, get a better overall operational view, implement
reliable advance planning, and remain competitive in the future.
Acumatica
Founded in 2008, Acumatica provides cloud and browser based business 11235 SE 6th St
management software designed for small and mid-sized businesses.
Bellvue, WA
Acumatica’s ERP solution offers a suite of fully-integrated applications powered
by a flexible platform. It comes as a full suite offering financials, distribution, United States
project accounting, and CRM. Acumatica provides its Studio feature, which +1 (888) 288-8300
empowers business process changes while enabling software customization www.acumatica.com
instead of requiring businesses to change their business processes.
Key Features
From online accounting for smaller local businesses to feature global applications for larger, complex businesses,
these accounting applications are designed to support a number of needs.
Distribution Management
Manage quotes and orders, track inventory, automate purchasing, and improve customer service, plus fully
integrated with CRM, financial, manufacturing and project accounting for visibility across the entire organization.
Customer Management
Acumatica’s customer management module includes standard CRM functionality for managing leads, contacts,
opportunities, etc. In addition, post-sales service and customer portals help improve the total customer
experience.
Bottom Line
Each application is fully mobile to allow access from anywhere on any device at any time. Acumatica’s unique
pricing model offers flexible licensing and deployment options and is easily expanded for a growing organization.
Aptean
Aptean was founded in 2012 after a merger between Consola Corporation and 500 S. Kraemer Blvd
CDC Software and offers Enterprise Resource Planning solutions for a number
Brea, CA
of financial and manufacturing markets. The company builds and acquires
solutions to support the evolving operational needs of businesses, helping nearly United States
5,000 organizations. Aptean’s ERP solutions include: Cimnet ERP, Encomprix +1 (888) 353-7058
ERP, Ross ERP and more, each designed to fit individual needs. Aptean delivers www.aptean.com
solutions to more than 9,000 customers in over 100 countries within the
manufacturing, distribution, high tech, transportation, retail, government, real
estate, financial services, health care, and not-for-profit industries.
Key Features
Easy Integration
Provide seamless integration of planning, materials management and procurement, manufacturing, financial, and business
intelligence processes.
Standardized Business Processes

Make it easy for your employees to do business with each other by standardizing and integrating business
processes across the enterprise.
Multi-Currency Capabilities
Support multi-national manufacturers with multi-language and multi-currency capabilities.
Bottom Line
Aptean builds industry-focused solutions to support the evolving operational needs of their customers. They
provide a flexible ERP solution that’s designed to work around your business needs, and not the other way around.
DDI System
DDI’s end-to-end solution, Inform ERP, is a fully-integrated, real-time system that 75 Glen Rd
ties every aspect of distributor operations into a seamless workflow. Inform
Sandy Hook, CT
harmonizes distribution operations using powerful tools designed to align daily
tasks with new, opportunistic revenue sources and a focus on the customer first. United States
From user-defined dashboards, informative customer snapshots and error-free +1 (877) 599-4334
warehouse management, to real-time eCommerce solutions, accounting, and www.ddisystem.com
advanced demand forecasting, Inform delivers industry specific solutions for
distributors to succeed in today’s competitive landscape.
Key Features
Unparalleled Inventory Management
Turn purchasing managers into inventory control experts. Inform empowers teams with unparalleled insight
into inventory, unusual demand correction, sporadic item forecasts, and seasonal item management through
streamlined workflows.
Intelligent Customer Connections

Inform puts detailed contact information at the forefront, enabling teams to easily act on sales opportunities and
incite customer loyalty. Inform’s powerful CRM tools drive connection opportunities and meaningful conversations
through a rich customer contact screen complete with conversation notes, contact activity history, open tasks,
purchase history, order status and selling opportunities.
Seamlessly Connected eCommerce

Exceed customer expectations with a mobile-readily available, easy-to-use storefront. DDI’s real-time web
solution leverages the power of Inform ERP to keep distributors digitally connected.
Bottom Line
DDI System is committed to helping distributors gain a competitive edge with the expertise, innovative technology
and dynamic solutions that position distributors for strategic growth opportunities. No other company will have
you up and running as smoothly, and thoroughly as DDI System. DDI’s 100% US based team of project managers,
developers and support staff are experts in data conversions, training and unprecedented support.
Deltek
Deltek’s ERP solution, Costpoint, has assisted companies in researching and 2291 Wood Oak Dr
identifying new opportunities, winning new business, recruiting and developing
Herndon, VA
talent, and more. Deltek offers a range of ERP products to fit the unique demands
of clients. Deltek’s ERP solutions are available as cloud-based and on-premise United States
systems, priced on a per employee per month basis. Deltek is typically used by +1 (800) 456-2009
organizations with over 21 employees in the system and more than ten users www.deltek.com
who need access to the software. The solution is used in a number of industries
including aerospace and defense, healthcare, non-profits, and education.
Key Features
Finance
Deltek’s Costpoint simplifies processes such as billing, revenue recognition, expense management and
compliance to maximize profit and revenue, and improve cash flow.
Human Resources
Costpoint provides a single integrated solution that helps automate and simplify the HR Process by streamlining
and automating the entire employee life cycle, reducing costs associated with their employee self-service, and
ensuring compliance.
Operations
With Costpoint, you can operate more efficiently with more transactional control by eliminating manual processes
with electronic billing, automating business processes, and centralizing contract information in one place.
Bottom Line
As the most trusted ERP accounting software for government contractors, Deltek’s Costpoint provides users with
a single, integrated, and dynamic ERP solution that lets you track, manage, and report on a variety of business
processes. Deltek’s pairing mobile applications allow users to access the software from anywhere, at any time.
Epicor
Epicor looks to help organizations take advantage of economic changes with its 804 Las Cimas Pkwy
ERP solutions suite. Epicor’s ERP solution is a global resource planning platform
Austin, TX
that provides choice, flexibility, and agility to promote growth and opportunity.
What’s more, Epicor distribution solutions are designed to provide visibility United States
across a complex supply chain, primarily working with their customers in a B2B +1 (800) 999-1809
environment. Today, over 20,000 customers in 150 countries use Epicor’s line- www.epicor.com
up of solutions. Epicor supports any discrete manufacturer with more than $1
million in annual revenue. Buyer’s looking for a more robust ERP system should
take a look at Epicor’s additional modules.
Key Features
Epicor CRM helps you stay ahead of the curve and successfully meet the challenges that the market brings -
helping you effectively manage your entire customer lifecycle from prospect to cash to care, improve operational
efficiency and accelerate growth—both internally and externally.
Project Management
Epicor facilitates this by offering sophisticated project management software that is embedded within the robust
capabilities of Epicor ERP. Plan and execute simple or complex, multi-level projects with strict costing and billing
requirements.
Business Intelligence and Analytics

This includes operational reports and dashboards, machine monitoring and reporting, descriptive analytics and
diagnostic and predictive analytics. Dashboards, trackers, and data visualization tools built into the core ERP
platform help you visualize data and get a better understanding of what is happening in your company right now.
Bottom Line
Epicor ERP is a highly flexible resource planning solution allowing it to be deployed to fit your unique business
situations. The solution is true cloud-based ERP software, giving companies a month-by-month subscription to
the service. As a single source for information, it helps to minimize duplicate data entries and repetitive tasks.
Exact
Exact Software offers its Exact Globe ERP solution, featuring accounting, 3600 American Blvd
inventory management, billing and invoicing, financial reporting, and more. Globe
W Bloomington, MN
Next can be deployed in the cloud or on-premise. Exact’s ERP solution works
with companies of any size, enhancing visibility and insight into their business United States
processes through a single interface. This ERP solution also notifies users +1 (855) 359-9256
whenever there is an action that needs attention. Exact Globe allows teams to www.exact.com
customize their system and adjust team and individual user permissions quickly
and easily.
Key Features
Service Management
Exact Service Management provides the insight to empower your service provision, supporting more efficient,
customer oriented service delivery.
Manufacturing
Exact ERP for manufacturers allows you to streamline your manufacturing process. You utilize your manufacturing
resources as effectively as possible and optimize inventory levels. You maintain control and save costs thanks to
transparent reports and automatic notifications. What’s more, with ERP for manufacturing you take the first step
towards the ‘smart’ factory of the future
Business Process Management (BPM)

Empower your employees with the information to get the job done right first time. Whether as a stand-alone
solution, or fully integrated with any of Exact’s Finance, ERP, CRM or HRM software, Exact for BPM workflows
help your departments and employees work more efficiently together from day one.
Bottom Line
Exact’s ERP Suite is designed to bring all aspects of a business operation together. It does this using modular
flexibility that adapts to your requirements. The Exact Globe ERP solution is an easy to use program designed for
companies of all sizes, especially manufacturers that require high standards of government compliance.
FinancialForce
FinancialForce was founded in 2009 and headquartered in San Francisco. Today, 595 Market St
FinancialForce is the leading cloud-based ERP for the new services economy.
San Francisco, CA
The number one ERP native to the Salesforce platform, FinancialForce unifies
data across the enterprise in real-time, enabling companies to rapidly evolve United States
their business models with customers at the center. Built on the Salesforce +1 (866) 743-2220
platform, FinancialForce software offers centralized billing capabilities to www.financialforce.com
facilitate accurate invoicing for products/services, subscriptions, contracts,
projects, and more.
Key Features
Streamline your opportunity to cash process, manage revenue precisely and generate real time financial analysis
& compliance report with FinancialForce Financial Management on Salesforce.
People Management
Optimize your resources to drive project profitability. Gain visibility, predictability, and intelligence around every
aspect of your business. Leverage prebuilt API connections for seamless data integration.

Salesforce integration eliminates the artificial divide between the front & back office. This allows for one
customer record for CRM and ERP apps and a seamless opportunity to cash process. Act as one company, not
five departments.
Bottom Line
Built on the Salesforce Platform, FinancialForce Cloud ERP solutions automatically gives you a complete,
customer-centric view of your business. It’s simple but powerful cloud accounting platform offers an end-to-end
solution ideal for small and large sales and service-oriented companies seeking solutions to streamline their
workflows while minimizing expenses.
Infor
Infor is a privately held software company founded in 2002. Infor’s business 641 Ave of the Americas
applications are specialized by industry, built for the cloud and gives you everything
New York, NY
you need to run your day-to-day operations as well as grow your business for the
long-term. Whether you need to optimize vital back-office functions like HR and United States
financials, jumpstart your customer experience, or initiate digital transformation, +1 (866) 244-5479
Infor solutions have you covered. Over 90,000 organizations worldwide rely on www.infor.com
Infor to help overcome market disruptions and achieve business-wide digital
transformation.
Key Features
Industry CloudSuites
Infor’s ERP software is at the core of the industry CloudSuites. Infor offers unique ERPs to meet your specific
needs from manufacturing to distribution to services industries. Infor M3, Infor LN, Infor CloudSuite Financials
and Infor CloudSuite Industrial (SyteLine) enables Infor to build out the industry requirements, business processes
and analytics unique to each of your industries and verticals.
Infor Technology
Infor OS serves as the underlying foundation for the entire enterprise ecosystem, ensuring that systems work
together seamlessly, deliver business insights automatically, and are flexible. Designed to maximize the potential
of both your technology and your people, it provides a conversational UX that makes systems intelligent, intuitive,
and exponentially more valuable.
Best of Breed Solutions

Infor also offers Best of Breed solutions to meet the unique requirements specific to different business processes.
From Human Capital Management to Enterprise Asset Management , Customer Relationship Management,
Supply Chain Management, Configure-Price-Quote and more, Infor offers additional capabilities for your company.
Bottom Line
With Infor, you can easily find the right solutions for every aspect of your business. We build complete industry
suites in the cloud and deploy software that puts the user experience first, leverages data science, and integrates
easily with your existing systems.
Intact
Intact Software was founded in 1992 and has been creating accounting software Coes Rd
ever since. They are currently known for providing the flexible Intact iQ, their ERP
Dundalk, Co. Louth
solution directed towards small and medium sized businesses. Intact’s iQ ERP
software gives users the ability to view all aspects of their business from one Ireland
platform. The ERP solution can be used across multiple mobile devices through +353 (0) 42 933 1712
its cloud capabilities, and includes a built in email platform and SMS messaging www.intactsoftware.com
functionality.
Key Features
If This Then That (IfTTT)
Intact’s unique IfTTT agents filter out distracting data to ensure you with the most relevant information for your
business.
Innovation
Intact iQ works directly with you to create the kind of unique features you need to be at your best and differentiate
your business in the marketplace.
Predictive Stock Management

With Intact iQ, you benefit from predictive analytics, using your data to make better business decisions. Predictive
stock management allows for tighter controls, ensures stock levels reflect demand, and that customer demands
are exceeded.
Bottom Line
Intact’s iQ ERP software is a flexible piece of ERP software that allows small and medium sized business to
streamline their data in order to make informed and thoughtful business decisions. The system is meant for a
wide variety of industries as a horizontal accounting system and one of the best all-in-one ERP, accounting and
business management software for merchants, engineering and wholesale and distribution.
IQMS
Born on the shop floor, IQMS Software means manufacturing. Their ERP 2231 Wisteria Ln
software is tailored specifically for the manufacturing environment, from small
Paso Robles, CA
scale to larger sized businesses. Structured on accountability, the IQMS system
combines manufacturing software, MES software and ERP software to improve United States
every aspect of your business. The EnterpriseIQ ERP software system is used in +1 (805) 227-1122
a number of industries including automotive, medical, aerospace and defense, www.iqms.com
assembly, food and beverage, general multi-process and contract, and more.
Key Features
Estimating and Quoting
The EnterpriseIQ Estimating and Quoting function takes into account all aspects of the quoting process including
material, overhead, labor, outsourced operations, commission calculations, and miscellaneous additional fees.
Manufacturing Operations Management

This feature gives you visibility into real-time availability of every detail involved in the entire manufacturing
operation. It is crucial to the continued growth, success, and profitability of your manufacturing business.
Human Capital Management (HCM)

The IQMS Human Capital modules assure the most from your personnel investment. The modules in the Human
Resources suite include: employee self-service portal, time and attendance and workforce management.
Bottom Line
IQMS offers on extensive suite of ERP functionality. The single database architecture provides extensive
interoperability and drill down capability from the order, through production to inventory and shipping. You are
always one to two clicks away from any information you need, allowing you be highly responsive when a customer
calls and wants to know where a shipment is.
IQMS
Masterplan Solutions is a leading provider of cloud business and process 229 Ross Ave
integration software including ERP, material requirements planning (MRP),
Schofield, WI
supply chain management (SCM), Sales and Manufacturing software solutions.
Masterplan ERP software is available as both an upfront perpetual license United States
fee and as a monthly subscription, based on the size of business. Masterplan +1 (888) 501-0803
ERP software offers standard manufacturing applications including financial www.masterplansolutions.com
accounting, manufacturing execution, quality management, product life cycle
management, supply chain management, supplier management, customer
relationship management (CRM) and business intelligence.
Key Features
Masterplan CRM allows you to take charge of every aspect from interaction with your current customers to
ensure quality customer service to generating new sales leads. Organize your marketing activities, budget and
results. Sales Orders and Quotes can be linked to a marketing campaign to help track your ROI.
Manufacturing
Maintain your standard routings, production scheduling and track your manufacturing costs. Analyze the planned
versus actual costs for each production order. Track cost variances, efficiencies, quantities completed, down
time, inventory usage, scrap and rework.
Material Requirements Planning (MRP)

Plan your material needs to fulfill current demand and look ahead based on forecasts. Item planning methods
can be setup different ways depending on your business requirements. The MRP Workbench is used to query the
requirements based on certain criteria.
Bottom Line
Combining a talented development team with industry leading tools and technology, Masterplan ERP software
provides access to real-time information throughout a company’s operations to reduce costs and maximize
profits.
Microsoft
Microsoft provides ERP software to businesses of all sizes through its Dynamics One Microsoft Way
365 platform, which consists of six separate products: Microsoft AX, GP, SL, NAV,
Redmond, WA
CRM, RMS. The Microsoft Dynamics portfolio started in 2001 with the acquisition
of Great Plains Software and Soloman, and in 2002 with the acquisition of United States
Navison and Axapta. Together, these four technologies make up the Microsoft +1 (800) 642-7676
Business Solutions Group (MBS), a major supplier of ERP solutions. Dynamics www.microsoft.com
GP, NAV, and SL are typically intended for small and medium enterprises while
Dynamics AX is typically best suited for larger organizations.
Key Features
Manufacturing
Microsoft Dynamics AX ERP system can be tailored to support the specific needs of manufacturing businesses
while delivering a low total cost of ownership (TCO).
Usability
The user interface is very customizable (with role-based personalization), and is also familiar, for staff that
regularly use Microsoft software.
Microsoft Dynamics AX ERP software delivers a range of financial capabilities to help consolidate accounts with
subsidiaries or distribution centers worldwide.
Bottom Line
Dynamics 365 goes beyond traditional ERP systems by bringing comprehensive enterprise resource planning
functionality together with the Office 365 apps you already know in a single, cloud-based service. If you’re a small
or medium-sized business, it helps you manage your finances. If your enterprise is larger, you can manage your
operations and increase your speed of doing business. And Dynamics 365 powers insights that help you make
data-driven decisions to improve your business performance.
Odoo
Odoo is an open-source ERP software provider for businesses of all sizes and 250 Executive Park
industries. With the “On-premise” offer, Odoo is the most installed business
San Francisco, CA
software in the world; used by over 3.700.000 users worldwide ranging from
startup companies (1 user) to large enterprises (300,000+ users). Odoo’s United States
distinction is that the whole system revolves around a collection of apps. The +1 (650) 691-3277
software has apps to cover everything from warehousing, manufacturing, and www.odoo.com
sales channels, to timesheets, websites, purchasing, and more.
Key Features
Manufacturing
Accurate planning directly based on real manufacturing times measures. MRP, Quality, Maintenance and PLM
fully integrated. Display worksheets, quality alerts to workers during operations. Lastly, capture data in real-time
from your equipment using the API.
Marketing Automation
Segment your prospects database to deliver the right message to the right prospect at the right time. Set up
advanced marketing workflows that are centered around your prospects and nurture them efficiently through
your sales funnel, 24/7.

Track leads, close opportunities and get accurate forecasts. Schedule activities based on your sales scripts:
calls, meetings, mailing, and quotations. Get all information you need, directly on the opportunity: website pages
viewed, mail received, etc.
Bottom Line
Odoo offers one application for free for unlimited users when hosted online, and adding additional apps will
typically run you from $12/month-$72/month depending on the app. However, if you install and maintain the
software in house, Odoo is totally free.
Oracle
For more than 20 years, Oracle NetSuite has helped organizations grow, scale and 500 Oracle Pkwy
adapt to change. NetSuite provides a suite of cloud-based applications, which
Redwood Shores, CA 94065
includes financials / ERP, HR, professional services automation and omnichannel
commerce, used by more than 15,000 customers in 203 countries and dependent United States
territories. ERP software from Oracle NetSuite allows consolidation to be done +1 (650) 627 1000
in real-time and includes automated intercompany eliminations and foreign info@netsuite.com
currency translation. The solution is web-based and runs on a range of Internet www.netsuite.com
browsers. The company ensures safety by using it’s built in security controls and
data center.
Key Features
Financial Planning and Management
Combine robust financial management with built-in business intelligence to drive smarter, quicker decision-
making. Shorten cycle times, engage business users and enrich your planning process with an intuitive planning,
budgeting and forecasting solution.
Order Management
Oracle NetSuite’s ERP solution’s order management module helps to accelerate the order-to-cash process by
tying sales, finance and fulfillment to pricing, sales order management and returns management.
Built in Business Intelligence (BI)

Combine data with visual analytics to generate meaningful and actionable business insights. Real-time analytics
is the NetSuite user interface. Users know what they should be doing and how they’re helping the business, with
vital business data displayed from right within the system.
Bottom Line
Oracle NetSuite ERP is a horizontal package designed for a wide range of industries. This comprehensive ERP
solution permits customers in any industry to manage their front and back office functions, plus web operations,
all from a single and reliable source.
ProcessPro
ProcessPro is a leading mid-market ERP solution provider that integrates all 3290 33rd St
aspects of plant operation. ProcessPro’s Premier ERP Suite, designed for the
S. Saint Cloud, MN
manufacturing industry, works for both manufacturers and distributors. Their
latest release, Global, is their newest ERP solution uniquely developed for the United States
food, beverage, pharmaceutical, cosmetic, cannabis and specialty chemical +1 (800) 457-3548
industries. THeir software suite tackles your mission-critical business functions www.processproerp.com
while linking all of your information through integrated “business intelligence”
functionality.
Key Features
Human Capital Management
Inventory Control automatically tracks inventory balances, serial numbers, lots, and product line information.
Plus, it prints extensive reports to analyze and control inventory. Features can be selected individually for each
item, and includes unit of measure conversions for stocking, purchasing, selling, and counting in different units.
Project Portfolio Management

Add functionality to your base physical inventory system to allow you to perform inventory counts and to recreate
inventory transactions that are done during your physical inventory process.
Pricing Management allows for pricing by customer and/or products, including tiered, volume, and promotional
pricing, as well as rebates. Perform a detail margin analysis to easily garner profitability ratios. Incorporate landed
costs to ensure accurate management of costs and margins.
Bottom Line
ProcessPro offers a fully integrated ERP suite that offers a complete system. The system handles all aspects of
your business from sales and receivables, to purchasing and manufacturing. The solution is also developed, sold,
installed, and supported by the same ProcessPro team, so you only have a single source to deal with at every
phase.
QAD
QAD began in 1979 as a small startup looking to address a large gap in business 100 Innovation Pl
software for manufacturing companies. Today, they offer a flexible ERP solution
Santa Barbara, CA
for those same customers. Their ERP software is typically recommended for
organizations that have six or more users accessing the system. QAD Cloud United States
ERP provides users around-the-clock and around-the-world support in all major +1 (805) 566-6100
languages. Running on the QAD Cloud, QAD Cloud ERP delivers excellent www.qad.com
availability and performance with the security demanded by a mission critical
application including support for GPDR.
Key Features
Blended Deployment
QAD Cloud ERP allows you the freedom to move your data entirely to the cloud, keep it on premise, or a
combination of both (hybrid).
Manufacturing
QAD Manufacturing ERP adapts to any style of manufacturing and to the needs of all your geographic locations.
Quality metrics, central model management and automated data collection ensure accurate, complete product,
material and inventory information. Intuitive planning tools synchronize production to changing demand, while
built-in quality management helps you keep a sharp focus on excellence.
QAD Financials supports your business with comprehensive controls, budgeting, analysis and reporting tools.
With built-in local languages and internationalization, it supports local business practices globally. QAD Cloud
ERP supports IFRS and Multi-GAAP compliance for fast and accurate closing and reporting.
Bottom Line
QAD works to develop products and services that can address the needs of specific industry vertical segments
through collaboration with leading manufacturers and extensive research, QAD Cloud ERP specializes in a six
industries: automotive, life sciences, consumer products, food & beverage, high tech and industrial manufacturing.
Their solution helps manufacturers address the unique challenges in their given industry.
Ramco
The India-based software company, Ramco Systems, delivers an ERP Suite that 64 Sardar Patel Rd
covers a number of business needs, including finance & accounting, supply
Taramani, Chennai
chain management, and quality management. The solution is built on Ramco
VirtualWorks, one of the most advanced application assembly and delivery India
platforms. Its cloud option allows you to get a 360 degree view of your business +91 (44) 2235 4510
at any time, and from anywhere. You can access each component of the suite www.ramco.com
from over the internet from mobile or desktop devices.
Key Features
Easy Integration
A robust enterprise services platforms offering complete integration solution for all Ramco ERP applications
across industries. Designed with one codebase ensures all components of Ramco ERP work seamlessly with
each other.
Service Engagements
Ramco’s ‘Mail It’ feature has brought the Enterprise System to where the user wants and when he wants it. The
user can now transact on the ERP by sending a mail to the system to complete their transactions. The system is
intelligent enough to understand user’s mail and take appropriate action.
In-Memory Capabilities
Optimizing processes, planning resources, and minimizing costs, Ramco’s Optimizer module makes complex
procedures easy and convenient for you.
Bottom Line
Ramco’s comprehensive ERP solution is geared towards a business that’s experiencing rapid growth. Ramco
ERP has the ability to be scaled up to accommodate multiple locations, currencies, and business units. Ramco
Systems focuses on Innovation and Culture to differentiate itself in the marketplace.
Sage
Founded in 1981, Sage provides ERP software directed to small and medium 271 17th St
sized companies. Sage’s ERP software is available in three different products;
Atlanta, GA
X3 for enterprises, 100 for small and mid-sized light manufacturers, and 300
for small and mid-sized businesses with multiple locations. Sage 100 includes United States
modules for core accounting, distribution, manufacturing, business intelligence, +1 (866) 996-7243
customer relationship management, and human resources. X3 is web based and www.sage.com
browser agnostic and is responsible on mobile devices. It is also configurable to
company requirements, user roles, and preferences.
Key Features
Blended Deployment
Sage’s hybrid cloud feature allow you to keep your data on-site while also allowing you to access your information
through mobile devices.
Service Engagements
Integrate front to back office processes such as marketing sales, and customer service.
Customization
Flexible and powerful customizations can be done utilizing Custom Office to add user-defined fields, add
programming to follow business rules, and automatically perform tasks. These customizations are very cost-
effective as they will survive upgrades to the next release.
Bottom Line
Sage provides a number of ERP solutions, each designed with a specific business need in mind. The ERP solution
provider is now in the cloud, providing a hybrid feature allowing to businesses to store data locally while having
mobile access. Sage has been noted for their frequent updates for their ERP and CRM solutions.
SAP
SAP, the German software giant, provides businesses with its SAP S/4HANA next Dietmar-Hopp-Allee 16
generation ERP software which provides strong functionality across a number of
69190 Walldorf
industries including manufacturing, services, retail, wholesale distribution, and
more. Within S/4HANA, it offers applications covering customer relationship Germany
management, financials, human capital management, and product lifecycle +49 (0) 6227 / 7-47474
management. The software primarily serves small to medium-sized businesses www.sap.com
with up to one hundred employees and less than $75 million in annual revenue.
Key Features
Procure to Pay
Manage your purchase orders more efficiently with SAP’s “Procure to Pay” function. This centralized software
allows you to reduce costs by optimizing inventory levels, improve supplier management, and simplify basic
procure-to- pay processes such as requisitioning and e-invoicing.
Core Finance
With the ‘Core Finance’ function, organizations can automate their financial operations while ensuring regulatory
compliance.
Plan to Product
With this function, organizations can accelerate their manufacturing process; from planning and scheduling to
monitoring and analysis.
Bottom Line
SAP S/4HANA is a real-time enterprise resource management suite for digital business. It is built on our advanced
in-memory platform, SAP HANA, and offers a personalized, consumer-grade user experience with SAP Fiori.
Deployable in the cloud or on-premise, S/4HANA can drive instant value across all lines of business – no matter
your industry or business size.
E2
Shoptech Software is a provider of best-in-class manufacturing software for 180 Glastonbury Blvd
your shop. The E2 Shop System is designed with the job shop and make-to-
Glastonbury, CT
order manufacturer in mind. For 35 years, this software has helped businesses
with quick and accurate quoting, real time data collection, flexible scheduling United States
and tight inventory control, and much more. Shoptech takes the responsibility +1 (800) 525-2143
of hosting your data very seriously. That’s why the’ve partnered with the most www.shoptech.com
reliable cloud management company in the business: Rackspace. Customers
can benefit from the seamless integration with QuickBooks too.
Key Features
Estimating
E2 estimating allows users to create both “quickie quotes” and complex estimates on labor, overhead, material,
etc., that can be faxed or emailed with attached drawings or pictures. These quotes can be automatically turned
into orders, with no double entry required.
Shipping Management
E2 automatically generates shipping labels and packing slips and then tracks shipments online to multiple
shipping addresses. Its materials management module controls all components and parts, aligning the
company’s purchase needs with the entered orders, as well as tracking delivery and finding the best prices.
Integrated Contact Management

The contact management module helps shops ensure that everyone stays on the same page, from the shop
floor to the end client. It also pulls in all business financials, so shops can manage payroll, accounts payable
and receivable and general ledger from a single location, as well as using one of the 200 built-in reports for
comprehensive analysis.
Bottom Line
Shops of all sizes and types have turned to the E2 Shop System to take their business to the next level. Since every
shop is unique, it is very important to Shoptech that your business is a good fit for our software. The E2 Shop
System is available in an on-premise model or a SaaS model, which is hosted on a cloud, instead of in the shop.
UNIT4
Unit4’s ERP solution, BusinessWorld, delivers industry focused solutions that 1000 Elm St
include, professional services, education, public services, non-profit, wholesale,
Manchester, NH
and financial services. The solution integrates information, workflow and
analytics so each update populates automatically throughout the system. Its in- United States
system memory and predictive capabilities give teams the time to focus on other +1 (877) 704-5974
projects. Unit4 modules include core financials, Human Resources, budgeting, www.unit4.com
forecasting, procurement, asset management, and reporting and analytics.
Key Features
Planning and Analysis
Unit4 Business World provides organizations (in both the public and commercial sectors) with flexible tools for
budget registration, consolidation, and analysis.
Transactions Processing
Business World’s architecture includes a powerful control management framework, tying other modules, manual
processes and authorizations into one visible and auditable process flow.
Control
The General Ledger is at the core of the Financials solution and is used to control and consolidate all the financial
and statistical information from other parts of our unified ERP system, providing the financial department with
full control and overview at all times.
Bottom Line
Unit4’s Business World is a fully integrated, role focused ERP solution that lets you deploy from a private cloud,
public cloud, or on-premises locations. Unit4 Business World integrates information, workflow and analytics so
each update populates automatically throughout the system. In-system memory and predictive capabilities help
free up teams so they can focus on higher value work.
WorkWise
Workwise is a developer of ERP and CRM solutions along with implementation N80 W12878 Fond du Lac Ave
and support services. Their ERP solutions allow for full customization. Workwise
Menomonee Falls, WI
calls its philosophy “customer inspired” because of their devotion to customer
service; listening to unique requirements from customers and using the feedback United States
to create innovative enterprise solutions. Workwise provides more than forty-five +1 (800) 490-9010
applications that can be used to build a number of roles that companies can www.workwisellc.com
deploy at group levels or at the individual user level.
Key Features
Serial and Warranty Control
Maintain accurate records for each unique warranty and/or serial number purchase and sale. This ERP solution
gives you tighter control of business operations and a more effective way to deal with regulatory compliance.
Ecommerce Gateway
Management of all your customer-facing applications, including web collaboration with customers, catalog and
content management, credit card processing, inventory management and more.
Customer Order Management

Customer Order Management handles the creation, maintenance, shipping, and invoicing of your customer
orders for goods and services.
Bottom Line
Workwise is a flexible on-premise ERP application that allows for the assembly of screens and function required
to fit each user’s roles and responsibilities. From shop floor to delivery, WorkWise ERP software gives you
complete visibility into your manufacturing processes to help streamline operations, improve efficiencies, manage
complexity and grow your business.
ABOUT
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Solutions Review is a collection of technology news sites that aggregates, curates, and creates the best
content within leading technology categories. Solutions Review’s mission is to connect buyers of enterprise
technology with the best solution sellers.
Over the past four years, Solutions Review has launched ten technology buyer’s guide sites in categories
ranging from cybersecurity to wireless 802.11, as well as mobility management, business intelligence and
data analytics, data integration, and cloud platforms.
Information for this report was gathered via a meta-analysis of available online materials and reports,
conversations with vendor representatives, and examinations of product demonstrations and free trials.
Solutions Review does not endorse any vendor, product or service depicted in this publication and does not
advise technology users to base their vendor selection entirely on this research. Solutions Review disclaims
all warranties, expressed or implied, regarding this research, including any warranties of merchantability or
fitness for a particular purpose.

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2019

1. One Software for a Number of Processes

2. Easy Access to Information About Your Business

Elizabeth Quirk, Editor

5 Questions You Should Ask When

What business problems am I trying to solve with this ERP system?

How will this ERP solution affect my business processes?

On the ground or in the cloud?

Should you get a horizontal or a vertical ERP solution?

5 Questions You Should Ask Your

What sort of training is made available by this solution?

What functionalities will my company actually use?

Does the solution vendor have a clear long-term product strategy?

4 Key Capabilities To Consider Before

Supply Chain Management (SCM)

Customer Relationship Management (CRM)

Solution Provider Profiles

11 ..................................................................................... DDI System

15 ..................................................................................... Financial Force

22 ..................................................................................... Oracle NetSuite

Solution Provider Profiles

Standardized Business Processes

Intelligent Customer Connections

Seamlessly Connected eCommerce

Business Intelligence and Analytics

Business Process Management (BPM)

Customer Relationship Management (CRM)

Best of Breed Solutions

Predictive Stock Management

Manufacturing Operations Management

Human Capital Management (HCM)

Material Requirements Planning (MRP)

Customer Relationship Management (CRM)

Built in Business Intelligence (BI)

Project Portfolio Management

Integrated Contact Management

Customer Order Management

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